A Customer Service Specialist is responsible for helping customers with questions, problems, or concerns related to Focus SB's products or services. Their goal is to ensure customer satisfaction and build loyalty. Here's what you will learn to do:
Main Duties:
Provide information about products and services via telephone and email
Managing customer complaints by providing appropriate solutions
You will be the first point of contact and expected to ensure every customer feels heard and supported
Training Outcome:To become a fully trained and qualified Customer Service Specialist with Focus S.Employer Description:Focus SB is a multi-award-winning British brand renowned for the design, development and manufacture of premium electrical wiring accessories.Working Hours :Monday to Thursday 8.30 to 5.00 and Friday 8.30 to 12.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Politeness,Reliable,Self Control....Read more...
Prepare and type machinery hire contracts and related documentation accurately and in a timely manner.
Maintain and update customer records, hire agreements, and documentation files.
Liaise with customers and internal departments to ensure all contract information is complete and correct.
Provide general administrative support, including filing, data entry, scanning, and photocopying.
Answer incoming calls, emails, and assist with customer enquiries
Monitor contract deadlines and ensure all documents are signed and filed appropriately.
Support invoicing and billing processes when required.
Assist with scheduling and coordinating machinery deliveries and pickups.
Ensure compliance with company procedures and legal requirements regarding documentation.
Training:
Apprenticeships include time away from working for specialist training.
You’ll study to gain professional knowledge and skills.
At least 20% of your working hours will be spent training or studying.
Training Outcome:Opportunity for full-time employment after successful completion of the apprenticeship.Employer Description:Paramount Platforms was established in 2009 with a wealth of time accumulated expertise. Our company of people have a long history of involvement with Powered Access and developed specialisations to cater for the more testing access applications.
Defined by our company of people we pride ourselves on providing expert, helpful and friendly advice. Our mission is to offer efficiency and reliability with safety our priority.
Our work ethic is strong, our ambitions determined. We know that our customers, and our equipment sector require a strong commitment to service.
We'll look for the straightforward but can apply our specialist knowledge as necessary to the most challenging powered access problems.
We do our utmost to ensure that our cherrypickers are handed over correctly by our fully trained IPAF operators.Working Hours :Monday – Friday 0800-1700.
30-minute lunch break,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Role: Office Assistant
location: Dartford
Contract Type: 6-8 week Temporary Assignment
Hourly Rate: £12.21ph
Start Date: ASAP
Our client, a leading specialist fencing contractor, is seeking a reliable Office Assistant to join their team in Dartford temporarily. This is an excellent opportunity for an individual with office, admin, or customer service experience to contribute to the smooth running of a dynamic and professional work environment.
Position Overview
As an Office Assistant, you will play a crucial role in ensuring the efficient operation of the office by handling a variety of administrative tasks. Your responsibilities will include managing the telephone and entrance buzzer, scanning and filing documents, preparing teas and coffees, and generally maintaining a welcoming and organised office environment.
Responsibilities
- Answer and direct incoming telephone calls in a professional and courteous manner
- Manage the entrance buzzer, greeting visitors and ensuring proper security protocols are followed
- Scan, file, and organise various documents and records, maintaining an efficient filing system
- General administration
- Provide ad-hoc administrative support to the team as required
Requirements
- Office, admin, or customer service experience (preferably)
- Available immediately
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
A Dental Nurse supports Dentists in all aspects of the dental care of patients.
Their primary duties include:
Educating patients in the care of teeth, providing treatments to prevent oral problems and offering dietary advice for oral hygiene
Setting up for clinical treatments
Updating patient records
Working closely with other team members
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Career path and progression move into a team leader, manager or dental practice manager position, serve in the armed forces as a dental nurse, become a dental hygienist or dental therapist with further training, become an orthodontic therapist to help dentists improve the look and position of patient's teeth.Employer Description:At Bilston Dental Care we provide the highest service to our patients through a multi-specialist team of dentists providing implant, orthodontic, facial aesthetic, complete restorative and specialist oral surgery treatments.
We are a motivated, driven and ethical team who focus on providing excellent patient service.Working Hours :Monday - Friday, shifts to be confirmed. 40-hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
General administrative and finance duties
Maintaining client records on variety of computerised and cloud based bookkeeping systems
Undertake reconciliations of balance sheet accounts
Prepare transaction analysis using Excel/Access to support accounts preparation by accountants
Communicate with clients to resolve bookkeeping queries and confirm tax liabilities
Deal with HMRC for resolution of queries on client payments
Part of the accounting technician team so will be involved in developing and improving client processes
Maintaining client records on variety of computerised and cloud based bookkeeping systems
Communicate with clients to resolve bookkeeping queries and confirm tax liabilities
Training:
Assistant Accountant Apprenticeship Level 3 standard
Weekly virtual half day session
Weekly off the job training
Training Outcome:The opportunity to progress to other levels of AAT.Employer Description:Tax and VAT return specialist accountancy practice.Working Hours :Monday to Friday, shifts to be confirmed upon successful appointment.Skills: Communication skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
An average week will include a mix of admin, project support, and team coordination tasks. The apprentice will play a key role in helping the business run smoothly.
Tasks may include:
Assisting with document preparation, filing, and data entry
Managing emails, scheduling site visits, and updating trackers
Supporting the team with client communications and project admin
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed in the workplace where an assessor will visit regularly
Training Outcome:
Once qualified, the apprentice could progress into a permanent role as a Telecoms Administrator, Project Coordinator, or Client Services Assistant
With experience, there are further opportunities to move into telecoms surveying support, site access management, or specialist property roles within the team
We support long-term development and internal promotions
Employer Description:Established in 2003, Telemaster started life as a small specialist firm of Chartered Surveyors providing professional advice to landlords regarding telecommunications equipment, including mobile phone antennas, masts and fibre cables on their land and property. This remains at the heart of what we do, however our business has evolved to meet the needs of our clients who not only host telecoms but also sustainable solutions, PV and a whole array of other forms of equipment on their property which requires highly specialist expertise and management of legal liabilities.
Regulated by RICS, we are a dedicated team with over 100 years’ combined experience, who pride ourselves in offering the highest quality of service. As we do not work for the telecoms operators or other building tenants, we are able to offer independent advice with the best interests of our clients at the forefront, at all times.
We currently advise in excess of 250 clients across the UK.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Microsoft Office,Willingness to learn,Reliable,Punctual,Willing to ask questions....Read more...
This is an exciting opportunity to gain hands-on experience in software development while working on real-world applications that make a meaningful impact.
We’re a small, friendly team working in a busy and dynamic college. If this sounds interesting, we’d love to hear from you.
Assist in the development, testing, and maintenance of our internal intranet systems and bespoke mobile app.
Collaborate with team members to design and implement new features and tools.
Troubleshoot and resolve bugs or performance issues.
Participate in code reviews and team meetings.
Learn and apply best practices in software engineering and version control.
Document technical processes and contribute to user guides where needed.Training:Software Development Technician Level 3
Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the college.Training Outcome:Join the software development team.Employer Description:Cirencester College is a specialist sixth form college in a rural setting on the outskirts of Cirencester, Gloucestershire. One of only three designated specialist Sixth Form Colleges in the South West, Cirencester College is one of the top ranking Sixth Form Colleges in the country.Working Hours :Monday to Friday 8.30am – 4.30pm (4pm on a Friday) which include half an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Role Overview: * Booking appointments for patients * Repairing and adjusting spectacles * Assisting patients with frame and lens selection * Administrative tasks * Contact lens and stock managementTraining:Customer Service Practitioner Level 2 Standard Off-the-Job Training Requirements: * Off-the-job training is a vital component of the apprenticeship and must be completed alongside practical work duties. * Apprentices are required to complete a minimum of 6 hours per week, or the equivalent over the practical learning duration. * This equates to 20% of a capped 30-hour working week. * Training must focus on delivering new skills and knowledge directly relevant to the apprenticeship standard. Acceptable activities for off-the-job training include: *Teaching of theory through blended learning methods * Practical training sessions * Work shadowing and supported learning * Time spent completing assignments or answering questionsTraining Outcome:Upon successful completion of the Customer Service Apprenticeship, there will be an opportunity to progress onto the Customer Service Specialist programme, with potential for continued career development within the business.Employer Description:Boots OpticiansWorking Hours :Monday-Saturday - shifts to be agreed (5-days)Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Team working....Read more...
Duties to include but are not limited to:
Filing & shredding of accounting/company documents when needed
Covering reception; answering the phones, greeting visitors, sorting deliveries etc.
Assisting in light accounting works - printing invoices, stamping for processing
Assisting in distribution & returning of invoices to the wider company departments
Other Ad hoc admin jobs like: stationary orders, canteen ordering and re-stocking etc.
Training:
You will be working towards a Level 3 Business Administrator apprenticeship standard qualification.
The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace.
You will be required to attend St Austell College fortnightly, with some elements of the course being delivered online.
Training Outcome:On sucessful completion of the apprenticeship you may wish to progress onto office management, a finance role, projects, co-ordination or marine & HR.Employer Description:KML is a UK-based integrated marine contractor working worldwide. We have our own vessel fleet, assets, wharves, and labour force. With a heritage and portfolio in specialist and general merchant vessel operations, marine civil engineering contracting (including rock armour and sea defences), salvage and wreck removal, craned heavy lift, subsea cables, and specialist offshore energy installation and decommissioning including offshore wind and Tidal / Wave Energy Converter installations, operations and maintenance, the company continues with rapid growth in all of its sectors.Working Hours :Monday to Friday: Options: 8.30am - 5.00pm- 1 hour for lunch / 9.00am to 5.30pm 1 hour for lunch
No weekend or evening works.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Friendly,Approachable,Willing to learn,Strong work ethic,Computer Skills....Read more...
Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn’t afraid to pick up the phone to get things moving?
We’re looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who’s as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it’s about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment. You’ll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team’s success.
What we’re looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You’ll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued. No two days are the same, and you’ll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we’d love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA – Commercial Sales Support Specialist....Read more...
Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
Position: HR Administrator
Job ID:468/121
Location: Oundle, Peterborough (On-site)
Rate/Salary: £26,000 – £28,000 per annum
Benefits: 25 days annual leave plus bank holidays, Company pension scheme, Free on-site parking
Type: Permanent, Full-time (Monday – Friday)
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: HR Administrator
Typically, this person will provide comprehensive HR administrative support to the business, ensuring accurate employee records, efficient HR processes, and full compliance with employment legislation and company policy.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the HR Administrator:
Act as the first point of contact for HR-related queries from employees and managers.
Maintain HR systems, personnel files, and employee records in line with GDPR requirements.
Prepare HR documentation including contracts, offer letters, induction packs, and change letters.
Support recruitment processes – advertising roles, scheduling interviews, and liaising with candidates.
Assist with onboarding and induction processes for new starters.
Coordinate training activities and maintain training records.
Monitor absence and holiday records, producing reports when required.
Liaise with payroll to ensure accurate employee data processing.
Provide administrative support for HR projects and initiatives.
Qualifications and requirements for the HR Administrator:
Previous experience in HR administration or a similar administrative role.
Proficient in Microsoft Office (Word, Excel, Outlook).
Strong organisational skills and attention to detail.
Excellent communication and interpersonal skills.
Professional and discreet in handling confidential information.
Desirable – CIPD Level 3 qualification or working towards.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
You will be expected to undertake a wide variety of administrative tasks working alongside existing teams of administrators. You will receive training, supervision and mentorship throughout the course of your apprenticeship. You will be expected at times to work at other sites across the Black Country as part of your development across operational and corporate services and may be required to undertake some work from home for part of your apprenticeship.
You will demonstrate good customer service skills working on Outpatient reception; dealing with the public and patients face to face and over the telephone.
You will be required to prepare appointment letters from templates, undertake copy typing and input data into the IT systems / patient database.
You will be answering telephone calls and dealing with patient or management queries, taking messages appropriately for the clinical teams and/or management team following internal processes and procedures.
You will need to demonstrate good keyboard skills and the ability to use Microsoft Office applications. You will be exposed to differing aspects of key roles within a welcoming team and will gain valuable insight into the diverse elements of a busy environment.
This apprenticeship will enable you to develop your knowledge and understanding of a administration environment, whilst gaining invaluable practical work experience within the NHS.
Training:In-house training.
No college attendance, all training to be completed in company.Training Outcome:18 Month fixed term, there may be the opportunity to apply for a full-time post upon completion of the apprenticeship.Employer Description:Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
Adult and older adult mental health services.
Specialist learning disability services.
Mental health services for children and young people.
Community healthcare services for children, young people and families in Dudley.
We are also the Lead Provider for mental health, learning disabilities and autism across the Black Country. As Lead Provider we work in partnership with health, social care, voluntary services and community organisations to collectively develop and deliver mental health, learning disability, and autism services that helps people to live their best lives as part of our Black Country community. The approach has a focus on prevention, health equity and inclusion.Working Hours :Hours of work will be between 8:30am to 4:30pm or 9am to 5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be expected to undertake a wide variety of administrative tasks working alongside existing teams of administrators
You will receive training, supervision and mentorship throughout the course of your apprenticeship
You will be expected at times to work at other sites across the Black Country as part of your development across operational and corporate services and may be required to undertake some work from home for part of your apprenticeship
You will demonstrate good customer service skills working on Outpatient reception; dealing with the public and patients face to face and over the telephone
You will be required to prepare appointment letters from templates, undertake copy typing and input data into the IT systems / patient database
You will be answering telephone calls and dealing with patient or management queries, taking messages appropriately for the clinical teams and/or management team following internal processes and procedures
You will need to demonstrate good keyboard skills and the ability to use Microsoft Office applications. You will be exposed to differing aspects of key roles within a welcoming team and will gain valuable insight into the diverse elements of a busy environment
This apprenticeship will enable you to develop your knowledge and understanding of a administration environment, whilst gaining invaluable practical work experience within the NHS
Training:
Business Administrator Level 3 Apprenticeship Standard
In house training
No college attendance, all training to be completed in company
Training Outcome:18 Month fixed term, there may be the opportunity to apply for a full time post upon completion of the apprenticeshipEmployer Description:Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
Adult and older adult mental health services.
Specialist learning disability services.
Mental health services for children and young people.
Community healthcare services for children, young people and families in Dudley.
We are also the Lead Provider for mental health, learning disabilities and autism across the Black Country. As Lead Provider we work in partnership with health, social care, voluntary services and community organisations to collectively develop and deliver mental health, learning disability, and autism services that helps people to live their best lives as part of our Black Country community. The approach has a focus on prevention, health equity and inclusion.Working Hours :Monday - Friday, 8.30am - 4.30 pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Digitise archival material using overhead DSLR cameras and specialist equipment
Handle fragile documents with care, following preservation guidelines
Perform quality checks on captured images to ensure they meet required standards
Follow detailed project workflows and data input procedures
Maintain a clean and organised workstation
Flag any issues or inconsistencies with materials or equipment to team leads
Training Outcome:
To be discussed during the apprenitceship
Employer Description:Max Communications is a digitisation specialist with over 24 years of
experience. We have an extensive and growing client list including some of the
world's most prestigious galleries, museums and media organisations. Our
proven expertise has led us to be a trusted name in the industry. As a Royal
Warrant holder, we insist on the highest standards of professionalism and
integrity, both in terms of our services and also our internal policies and
procedures.
Digitisation is a vital process for organisations looking to preserve or widen
access to their collections. We handle a variety of historically and culturally
valuable items, including books, manuscripts, archival documents, maps,
negatives and glass plates. Images are captured predominantly using DSLR
cameras and processed to client specifications, then undergo thorough quality
assurance checks before being delivered to the client.
We are also specialists in the digitisation of audiovisual material, ranging from
tape-based formats such as Betacam, VHS and U-matic to audio reels and film.
Our audiovisual expertise includes both capture and post-processing.
We place great emphasis on personal and professional development for all staff,
including internal career progression opportunities. This is an excellent
opportunity for candidates wishing to join a friendly, high-profile company in an
environment where hard work and attention to detail are rewarded.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Appreciate main duties include:
Dealing with all inbound calls in a polite and timely manner
Responding to customer queries via emails
Liaising with shipping lines, agents and port authorities to provide regular updates to the customer
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to customs compliance procedures and documentation
Training:International Freight Forwarding Specialist Level 3.
On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and developIdentify, track and support 6-hours of off-the-job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 21-month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further apprenticeship or a permanent role within the business- subject to a suitable vacancy being available and in line with the selection process for the role.Employer Description:Founded in 1998 Eagle Cargo Services LTD (ECS) are a family-owned freight management, forwarding, and haulage business, who are committed to the safe and timely movement of cargo by Sea, Air, and Road. With over 35 years of experience, our capabilities in freight forwarding, are supported by our specialist personnel, who are highly experienced in Customs procedures.Working Hours :Monday - Friday 9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Work with the Governance team to understand key areas of compliance
Handle confidential information with complete discretion
Liaise with internal and external contacts responsible for providing data and information required to ensure regulatory compliance
Produce and support the production of documents and reports on an as needs basis to ensure compliance and meet audit and regulatory requirements
Support ensuring compliance with the Association of College’s Code of Good Governance and meeting regulatory requirements
Support compliance requirements in relation to the procurement, award, and management of subcontractors
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:By completing this apprenticeship, the individual will have attained the knowledge and skills to be able to progress their career path in this specialist field, including progressing onto the Chartered Governance Institute’s Chartered Governance Qualifying Programme, as well as applying for other complementary roles across sectors. They may also be able to move their career into an information governance and data protection role, regulatory compliance role and business administration role.Employer Description:BMet is a Further Education provider with College sites across the Birmingham area including Matthew Boulton College (Birmingham City Centre), James Watt College (Great Barr) and Sutton Coldfield College.
We are on an exciting journey! You could be a part of our students' experience and make a huge difference all while working for a great organisation.
BMet is home to thousands of bright and enthusiastic students and talented and experienced staff. We are passionate about providing the qualifications and training that local employers and communities need.Working Hours :Monday - Thursday, 8:50am - 5.00pm. Friday, 8:50am - 4:10pm.
Occasional evenings and weekends for enrolment, open events and development.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
At IWM you will specialise in two areas – our Documents collection of historical papers and our Museum Archive of administrative records - although there will be many opportunities to work alongside the other media types in our care. You will also be allocated set time during the working week in order to attend classes and undertake study with WAES, which is undertaken on a modular basis over three years. You will work closely with colleagues across the museum to ensure best practice standards and documentation, and may contribute to exhibitions, publications and other museum projects. In addition to your studies with WAES, there will also be opportunities to attend training courses in various aspects of museum practice both within IWM and externally, as well as attendance at professional conferences and other forums.
The Collections and Curatorial team comprise the museum’s Media Heads, who are specialist curators that champion the management, interpretation, integrity and use of the respective parts of the IWM collection. We act as the most senior curatorial specialists in our areas and interact with many diverse teams across the organisation to provide expertise and assist with analysis of the collections. We provide support and guidance to specialist curators in the Narrative and Curatorial team, are responsible for the shape and strategic development of IWM’s collections in our media areas, and drive and support any associated public programme outputs. Training:The apprentice will complete their Archivist and Records Manager Level 7 apprenticeship with Training Provider, Westminster Adult Education Service (WAES).
They will be employed 5 days a week by Imperial War Museums but receive 1 day off a week (20% Off the Job Learning) for their apprenticeship studies.
Apprentices will attend 1 in-person taught session every 12 weeks at a WAES London site and fortnightly online taught session via Teams in between. In the alternate weeks they will do self-directed learning at home.Training Outcome:The Level 7 Archivist and Records Manager apprenticeship is a technical training route into the archives sector in England and is equivalent to the postgraduate qualification typically required to become a qualified archivist. Qualified archivists and records managers often find work in local authorities, universities, businesses and heritage organisations like cathedrals or historic houses.Employer Description:IWM is a global leader in developing and communicating a deeper understanding of the causes, course, and consequences of war.
Using the personal stories and experiences in our unique collections, our objective is to challenge people of all ages to look at war and conflict from different perspectives.Working Hours :36 hours net per week (incorporating study time).
Monday to Friday, 9am to 5:15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
You will be building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).
Duties:
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer.
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA.
This will include computers, servers, peripherals and cloud-based applications.
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real-time basis, including the completion of detailed and accurate call notes.
Act as point of contact regarding all technical issues with manufacturers, suppliers, ISP and external support organisations.
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met.
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way.
Identify and raise issues, escalate or resolve them where required and offer solutions to queries by providing a customer interface (using all means for communication tools) to ensure the best possible customer experience.
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training, as many of our programs offer ongoing development tracks
Benefits:
Health & Wellness - We take health and wellness seriously. Our benefits package includes:
Medical
Dental and vision optical coverage for employees, their partners and dependents (based on age).
Flexibility - Concero is a safe, secure, and supportive place to work, centred around a flexible working culture.
We believe that quality time outside the office is vital, which is why we offer a competitive holiday allowance (plus bank holidays).
Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
Support Personal Care – Assist pupils with dressing, feeding, toileting, and mobility needs (full training provided)
Aid Learning – Help students engage with lessons, use classroom technology, and follow teacher instructions
Encourage Independence – Support pupils in building confidence, life skills, and self-reliance in line with their individual plans
Promote Positive Behaviour – Assist in managing challenging behaviours safely and appropriately (training provided)
Prepare Classrooms – Set up learning resources and ensure the classroom is tidy and well-organised
Work as Part of a Team – Collaborate with teachers, therapists, and other staff to provide holistic support for students
Supervise Activities – Monitor pupils during breaks, lunchtimes, and school trips to ensure safety and well-being
Full training is provided, including first aid, behaviour support, and communication tools (e.g., Makaton, British Sign Language)
You must follow all safeguarding, safety, equality, and confidentiality policies
The role can involve physical tasks such as lifting or supporting students who use wheelchairs
You’ll be part of a dedicated team committed to making school a positive and inclusive experience for all pupils
Training:
Specialist Teaching Assistant Level 5 (Higher national diploma) Apprenticeship Standard
Training Outcome:
Teacher Training (Qualified Teacher Status – QTS): With experience as a Level 5 TA, you could consider becoming a fully qualified teacher
Specialist Roles in Education: with your specialist knowledge, you might explore roles such as a Special Educational Needs Coordinator (SENCO), Pastoral Support Lead, or Learning Mentor. These roles may require additional qualifications
Leadership and Management: Educational leadership roles like Assistant Headteacher or Deputy Headteacher are also options, typically after gaining QTS and substantial teaching experience
Specialised Support and Therapy Roles: further Qualifications are needed, however a Specialist Teaching Assistant qualification can open doors
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday, Tuesday and Thursday, 8.45am - 3.45pm. Wednesday, 8.45am - 4.15pm. Friday, 8.45am - 3.15pm. All with a 30-minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Amethyst Education is a specialist permanent recruitment consultancy for the Education sector. We have over 20 years collaborative experience in supporting Primary and Secondary schools across the UK in finding the very best teaching talent.
Are you looking to kick-start your career in recruitment and compliance? We have a unique hybrid apprenticeship opportunity that will allow you to work in both areas, offering a varied and dynamic role. This apprenticeship can be tailored based on your skills and strengths, and the final responsibilities will be discussed during the interview/selection process.
As a Recruitment & Compliance Admin Apprentice, you will play a key role in helping us deliver high-quality recruitment services and maintain compliance standards for our candidates. This is a remote working position, so you must be comfortable and set up to work from home permanently.
Key Responsibilities:
The role will be finalised based on the applicant’s strengths and interests. During the interview/selection stage, we will discuss the responsibilities that best match your skills and career aspirations.
Recruitment Apprentice Responsibilities:
Resourcing candidates through our database, job boards, and social media platforms
Screening and qualifying potential candidates to ensure they meet client requirements
Collecting and verifying candidate compliance documents, formatting CVs
Keeping candidate and client information up-to-date in our recruitment systems
Creating, posting, and managing job adverts across various platforms
Building and maintaining strong relationships with candidates and clients
Compliance Admin Apprentice Responsibilities:
Arranging and planning candidate interviews, managing the interview process
Processing application forms and carrying out security checks (e.g., DBS checks)
Obtaining references for candidates
Maintaining and updating candidate files to ensure compliance
Identifying and reporting compliance violations or discrepancies
Assisting with the onboarding process, including company inductions and document collection
Updating and maintaining candidate information in recruitment software
Ensuring all necessary documentation is obtained from candidates as per industry requirements
Managing Outlook calendars and handling various administrative duties, including emails and phone calls
What We’re Looking For:
Previous administrative or sales/recruitment experience is desirable but not essential
Strong organisational skills with the ability to manage multiple tasks
Excellent written and verbal communication skillsHigh attention to detail and accuracy
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to handle sensitive information with discretion and integrity
Comfortable working remotely
A proactive and adaptable approach to work
Why Join Us?
Hybrid Role: You’ll have the opportunity to work across both recruitment and compliance, gaining a broad range of skills and experience
Training and Development: We offer a supportive environment where you can grow professionally and develop key skills for a career in recruitment and compliance
Close to Home: With this role being remote, you’ll be able to work from the comfort of your home, reducing commute times
Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR) of which upon completion your will be awarded the acronyms after your name
Full on-the-job training will be delivered by Aqua Healthcare
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:This will be discussed upon successful completion if the apprenticeship. Employer Description:Amethyst Education is a specialist permanent teacher recruitment business supporting Early Career Teachers (ECT), Teachers and Senior Leaders to obtain a permanent opportunity within a UK or International Primary or Secondary School.
For 3 years running, Amethyst Education has been voted as the ‘Best Education Recruitment Company’. Our success has been down to our creative and personalised methods towards Early Career Teachers (ECT) recruitment, our passion for ensuring that we create longevity and continuity in UK and International Schools and the most important being our honesty, integrity and transparency towards Early Career Teachers (ECT), Teachers and Senior Leaders.
Our successful team are made up of Ex-Teachers and Experienced recruitment professionals who understand the education market, are passionate about education and genuinely want to make a positive contribution to our future generations. The team work relentlessly to support our exclusive partnership schools in finding the very best Early Career Teachers (ECT) through to Senior Leaders.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Stock control & replenishment
Checking in goods (some heavy lifting)
Keeping the shop & storage areas clean, tidy & orderly
Learning sales skills. Serving & assisting with our products
Processing orders
Answering customer enquiries
Giving information and helping to solve problems
Computer skills to book appointments, ordering goods
Posting on social media to advertise our business
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
Full time role position avaliable after completion of apprenticeship
Employer Description:Passionate about creating stunning interiors, established in 1920, Alf Onnie are a supplier of made to measure curtains and blinds. Based in London’s East Ham, we bring a wealth of experience in bespoke fitting, installation and exceptional personal service.Working Hours :Shop opening hours: 9.00am – 5.30pm Monday – Saturday
You will be expected to work for 5 days per week including a Saturday. 1 hour Lunch Break per day.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Prepare particulars using MS Publisher
Liase with vendors and prospective purchasers using telephone and emails
Arrange and conduct viewings
Training:
Junior Estate Agent Level 2 Apprenticehip Standard
Functional skills in maths and English if required
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Become a fully fledged member of the team.. Negotiator, Valuer and then Branch Manager
The sky's the limit
Employer Description:Greenslade Taylor Hunt is one of the largest firms of Chartered Surveyors, auctioneers and estate agents in the West Country, with a wide range of roles and career opportunities. High quality service and professional advice are central to the firm’s continuing success as a leading property specialist in the area, combined with the personal touch and friendliness that characterises our firm and helps us retain staff for many years.Working Hours :Tuesday - Friday, 8.45am - 5.30pm and Saturday, 8.45am - 4.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Ensure office facilities are maintained and organised
Support the site team in preparing correspondences and reports
Book and facilitate the organisation of meetings, including preparation and distribution of all relevant documents in advance
Organising and managing diaries
Sort, maintain, copy and distribute correspondence as directed
Meeting and greeting visitors
Training:
Business Admin Level 3 Apprenticeship
Location of training: Online, Workshops, On-the-Job assessments
Training Outcome:Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way.
Mentor allocation and guidance
Additional training be provided
Involvement in projects
We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:Together with our associated companies, Ringway teams are responsible for looking after over 50,000 kms of the UK’s highways network – we deliver specialist highway services across the largest highways maintenance portfolio within the UK, including strategic road network, DBFO motorway and trunk roads, and the local authority network. We are private sector partners, dedicated to delivering public services. We offer best practice maintenance services through local solutions which make an impact in the communities in which we operate. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce and supported by a close community of trusted supply-chain partners. Self-delivery is core to our business model. Working together with our clients we deliver cyclic and reactive maintenance, incident response, severe weather operations, surfacing and specialist treatments with local accountability and people who take pride in the services they deliver.
Ringway is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
