Pharmacy Assistant Apprenticeship - Huyton
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri 9am-6pm (may include some weekends).Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - Wandsworth, London
Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Full Time, shifts TBC.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Write and post job adverts
Screen and short list candidate applications from our website, social media accounts and approved job boards
Communicate with candidates across all teams
Assist Consultants with candidate lead generation, client research and admin tasks
Learn the full recruitment process from start to finish
Training Outcome:There are progression opportunities available upon completion of this apprenticeship.Employer Description:With many years of trading as a specialist recruitment agency and business in a construction environment, there’s not a lot we don’t know about the trade and its anomalies. We provide a full recruitment practice, with very knowledgeable trades and labour teams based regionally. From skilled labour through to management and engineers, we have a wealth of experience in supplying a construction workforce.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Summerising of incoming medical records
Assist with registrations and collate information for the business contacts
Patient engagement and any other duties as required.
Training:
Majority of the training will take place at Spring Gardens Medical Centre
Sessions will take place one day a month at the Worcester Campus and online weekly sessions in the workplace
Training Outcome:
Skills and Knowledge to move across the NHS. Possibility of full time employment on completion of apprenticeship
Employer Description:At Spring Gardens Medical Practice, rooted in the heart of Worcester, we’re committed to delivering safe, compassionate, and patient-centred care shaped by the needs and values of our diverse community.Working Hours :Monday to Friday, 08:30 - 16:30.
Half hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental,Patience,Physical fitness,Enthusiasm....Read more...
Safeguarding the children
Setting up exciting activities
Food schedules such as supervising meal times
Observing the children and assessing their targets
Visiting the local community
Keeping the setting tidy and safe
Training:
Training will be provided through Boston College, sessions are weekly, some remote and some in person
Training Outcome:
Possible employment after apprenticeship
Employer Description:We are a welcoming, small nursery setting based in Woodhall Spa. The
nursery is based in my home with separate rooms for each age group. We
have a vast outdoor area with a forest school set up. We have a small
friendly team and we care for up to 24 children a day.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience,Punctual,Friendly,Caring....Read more...
The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:AuditWise is an AI-driven quality monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences.Working Hours :Location: Holmes Chapel, 9.00 – 5.30 pm Monday - Friday (Work from home on Wednesdays).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Enthusiasm for technology, AI,interest in SaaS applications....Read more...
Pharmacy Assistant Apprenticeship - London:
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Confirmed at interview.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Assist qualified engineers in the installation, servicing, and maintenance of domestic and commercial water filtration
Learn the theory about why water filtration is required and how we go about treating different problems
Assist in warehouse and stock control where necessary
Develop on-site engineering skills, lifting, assisting and carrying out tasks as directed
Learn problem identification and resolution skills
Work safely with constant regard for others safety
Training:
Maintenance and Operations Engineering Technician Level 3 Apprenticeship Standard
Training Outcome:
Development within the company limited only by the candidate’s capabilities
Employer Description:With over 20 years’ experience of dealing with boreholes and springs, we supply a wide range of filtration equipment. We install and regularly maintain equipment on hundreds of springs & borehole supplies throughout the North of EnglandWorking Hours :Monday - Friday, 8.00am - 4.00pm with overtime available.Skills: Ambition,Problem-solving mind,Willing to learn,Self-motivated,Reliable,Positive attitude....Read more...
Initially accompanied by a fully skilled member of the team. The job holder will increasingly become sufficient as their knowledge and skills develop.
Duties will include programming machines to make complex parts, operating production machinery along with learning engineering practices and procedures. Including the use of measuring equipment and reading engineering drawings.
Subject to the job holder's wishes and attainment, education will progress with experience, up to and including a degree level qualification.Training:Engineering Operative Level 2 Apprenticeship Standard.
Individuals must attend PTP's Walsall Centre once a week (Essex Terrace, Intown, Walsall, WS1 1SQ).Training Outcome:Likely future job roles in factory management or technical discipline, if desired.Employer Description:Complex Cold Forming Ltd is a forging supplier to blue chip companies around the world.Working Hours :Days eventually on shift patterns of 6am to 1:30pm and 1:15pm to 9:15pm.Skills: Communication skills,Attention to detail,Team working,Positive work ethic,Punctuality,Literacy skills & Maths....Read more...
Pharmacy Assistant Apprenticeship - Wakefield]Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon to Fri 9am till 6pm SAT SUN ClosedSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - Bristol:
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship:
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :35 hours within opening times of pharmacy.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [Skelton]
Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Confirmed at interview.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Safety inspections
Tyres
Servicing
MOT Assistance
On the Job Learning
Supervised tasks
Online VCT classes
Offsite courses
Training:
Motor vehicle service and maintenance technician - light vehicleLevel 3 Apprenticeship Standard
On the job
At the Kia Training academy in Derby
Online VCT courses
Training Outcome:
Full time employment
Further sponsored development right up to master tech level +
MOT Tester
Employer Description:We are a family run main dealer for Kia & Subaru.
All of our staff have been here a long time and we provide a flexible and enjoyable place to work with a great team to fit in with. Everyone is helpful and enjoys being here.Working Hours :Monday - Friday, 08:00 - 17:00Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Initiative....Read more...
Landscape Construction Skills:
Use hand and power tools
Build landscape features and structures
Prepare sites and materials
Construct steps, walls and vertical features
Being involved in fitting drainage for landscaping
Construct paved feature for example path, patio or shed bases, laying bases and finishing
Training:Horticulture or Landscape Construction Operative Level 2.
The apprentice will attend college 1-day per month to our Horizon 38 Construction campus.Training Outcome:A permanent position will be discussed upon the successful completion of the apprenticeship.Employer Description:Goldenstones are very proud to have been trading for over 25 years, we are multi award winning landscapers who take absolute pride in making your dream garden come true.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
General yard duties- i.e. Mucking out, turning out/in
Assisting with a variety of competitions- i.e. British Eventing and British Show Jumping Assisting with a variety of clinics with a range of visiting instructors
Assisting with vet, farrier, dentists and physio
Preparing horses for competitions
Travelling to competitions
Care of horses after exercise
Customer Care
Working with the public
Training:
Equine Groom Level 2
Training Outcome:
Possibility of a permanent role upon completion of apprenticeship
Employer Description:Plains Equestrian Centre is now established as one of the region’s leading BHS Approved Livery Yards and Events Centres. We are situated one mile south of Riding Mill, in a superb countryside setting with stunning views over the Tyne Valley.Working Hours :Monday to Sunday
Shifts to be arrangedSkills: Attention to detail,Communication skills,Customer care skills,Organisation skills,Patience,Physical fitness,Team working....Read more...
There are four customer service sections in total, each with their own unique job functions.
We are currently hiring for an Apprentice to join our Customer Service Department, Export Section.
Duties will include:
Documentation: Produce Bills of Lading/Sea waybills/certificates for export bookings
Manifest: Check and send vessel manifests for all shipments from UK
Invoices: Issue Export invoices which are payable at London
Correctors: Issue manifest corrections as required for changes on UK shipments
Customer Helpline: Handling customer’s queries regarding export matters
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
Possible position available upon completion
Employer Description:One of the largest international shipping container company in the world with a big focus on its customers as well as environment protection.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Team working,Organisation skills....Read more...
Managing schedules, appointments, organising files, handling correspondence
Communicating with staff, clients, vendors and managing phone calls and emails
Managing multiple projects/tasks
Utilising various software and tools, including Microsoft Office and databases
Handling incoming mail and dealing with printing and scanning documents
Bookkeeping
Financial statement preparation
Tax Return assistance
Training:
AAT Level 3/4
ATT Level 3/4
Training Outcome:
We could offer an apprenticeship path in Finance
Employer Description:We are a tax and accountancy practice in Burnham providing tailored bespoke services to a varied portfolio of clients with interests around the worldWorking Hours :Monday to Friday
9am- 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Time management,Computer Literacy,Adaptability,Professionalism....Read more...
Provide first-line technical support via phone, email, and ticketing system
Troubleshoot user issues with our ERP software, Microsoft Office, and business applications
Assist users with password resets, account access, and basic system navigation
Support hardware setup including computers, printers, and mobile devices
Escalate complex technical issues to senior support engineers
Assist with user onboarding and software training sessions
Monitor system alerts and perform basic maintenance tasks
Training Outcome:
Following successful completion of the apprenticeship a full time role will be available with further opportunity to work towards a Professional Level 6 Programme
Employer Description:We are a growing SaaS company specializing in enterprise resource planning (ERP) solutions that help businesses streamline operations, improve efficiency, and drive growth. Our cloud-based platform serves mid-market and enterprise clients across various industries.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Pharmacy Assistant Apprenticeship - [York]Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 9am-6pm (1 hour lunch)Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Daily Duties will include;
Setting out and preparing the sub-surfaces ready for the work to begin installing drainage systems.
Concreting.
Constructing roads and pathways.
Carrying out the finished hard landscaping.
Put through plant operator tickets.
Training:Training will be delivered at Derwentside College via block release. Training Outcome:For the right candidate, upon completion of the apprenticeship, there is the possibility of a full-time position. Employer Description:Syd Varley Groundworks Ltd is based in Crook but covers all of the North East. Our work is mainly on Housing sites in County Durham and Newcastle. We pride ourselves on our outstanding quality of work and always aim to deliver an excellent service to our clients.Working Hours :8am – 4.30 pm with a half hour break.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Team working,Patience,Physical fitness,Stamina....Read more...
As a Mechanical Engineering Apprentice at Cavendish Nuclear, you’ll join a collaborative and experienced team working across all phases of the engineering lifecycle. Whether you’re supporting new build or decommissioning projects, you’ll play a vital role in the UK’s civil nuclear sector helping to deliver national energy resilience, meet net zero commitments, and safely clean up the nuclear legacy.
You’ll work on a variety of nuclear projects, from developing new technologies and maintaining essential systems to extending the life of vital infrastructure. Your day-to-day activities will include hands-on experience with Computer Aided Design (CAD), 3D modelling, mechanical calculations, and producing engineering documentation to national and international standards. You’ll support operational teams, resolve technical issues, and inform decisions that impact real-world outcomes.
As part of your role, you’ll define design requirements, develop 3D CAD models, produce detailed engineering drawings, and carry out scoping calculations. You’ll also prepare equipment specifications, technical reports, and help manage plant and equipment obsolescence to ensure systems remain safe and reliable. Supporting assembly, testing, and operational teams, you’ll offer technical guidance, resolve engineering queries, and manage nonconformance issues, while gaining exposure to advanced engineering tools such as Finite Element Analysis (FEA) software.
Based at one of our key sites in Humberside, you’ll support major projects at locations like Sellafield. You’ll begin by shadowing experienced engineers, building a strong foundation in design, modelling, calculations, and documentation. As you develop, you’ll take on more complex tasks and gain valuable experience across the full design lifecycle. Every drawing, design, or calculation you contribute to plays a part in protecting people, the environment, and the nation’s energy future.
Throughout your apprenticeship, you’ll be surrounded by supportive mentors and experienced engineers who are invested in your growth. You’ll be part of a wider emerging talent community, sharing experiences and learning alongside other apprentices across the business. You’ll be trusted to take ownership of your development and supported every step of the way as you turn theory into real-world impact.
Training:
You’ll study with the University of Nottingham through the Electro-mechanical Engineer Degree Apprenticeship – a five-year programme that combines university teaching with practical experience in the workplace. Each year, you’ll attend university for four separate one-week blocks, plus additional time on campus for exams. These sessions are designed to strengthen your technical knowledge and build your engineering skills.
For the rest of the year, you’ll continue learning while working. You’ll watch recorded lectures, complete assignments, and carry out projects that relate directly to your job. This flexible approach means you can study at times that suit your schedule, while applying what you learn in real-world situations.
At the end of the programme, you’ll graduate with a BEng (Hons) in Electro-mechanical Engineering. You’ll then move on to a final review and assessment, completing your apprenticeship and stepping into your career as a qualified electro-mechanical engineer.
Training Outcome:
By the end of the programme, you will have earned your degree and gained the skills, experience and knowledge to thrive as a Mechanical Engineer at Cavendish Nuclear – with a competitive salary above £43,000.
You’ll also have the opportunity to build on your progress toward professional registration as an Incorporated Engineer, a recognised benchmark of engineering competence.
As a global organisation, Babcock provides countless opportunities to enhance your skills and advance your career. To support your growth, we’ve introduced the Babcock Role Framework, which outlines roles, career pathways, and development opportunities. With every job mapped to these frameworks, you’ll have a transparent view of the steps needed to reach Senior Engineer and beyond.
Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets.
We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management.
We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Team working....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing throughout the whole practice.
Customer Service:
Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently, and all emails responded to.
Accurately update and protect patient information, including on the patient electronic database.
Book the next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept as full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when it's returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day).
Ensure that the toilets are checked daily and are clean and tidy and they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (between 08:30-17:00).Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :x4 Days P/Week - Between Monday-Friday (08:15-17:30) - 16:30 On Fridays.Skills: Communication skills,IT skills,Attention to detail....Read more...
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail....Read more...
