Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Supporting the general manager with all things business related
Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
Reports are maintained, filed and billed correctly
Responding to and fielding requests from multiple stakeholders
Ensuring Health and Safety throughout
Training:The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.
You will be taught through:
6-8 Weekly 1-2-1 Sessions with your tutor
regular online classes and webinars
7.5 hours (avg) per week Off the Job Training
The course is a 12-18-month programme
Training Outcome:
A full-time position is expected following successful completion of the apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:The employer is a market leading publisher.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Mobile Crane OperatorJob Type: Full-Time, Permanent Location: Colne, Lancashire Working Hours: Monday to Friday, 7:30am – 4:00pm (30-minute unpaid lunch break). Overtime available.Salary: £Competitive (DOE)Benefits:
Company mobile phonePension schemeEnhanced annual leave based on service (first increase of one day after 2 years)
About the Company:Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 35 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.Due to the continued expansion within the Group, Falcon Freight are seeking to recruit a Mobile Crane Operator for an aluminium truck crane.The successful applicant should have previous experience working as a Mobile Crane Operator.The Role:As a Mobile Crane Operator for an aluminium truck crane, you will be responsible for operating a Klaas K950 truck mounted crane carrying out various lifting operations under Contract Lifts and CPA Hires.
Liaise with the Site Manager/Project Manager/Crane supervisor upon arrival at site and throughout your time on site.Be confident with rigging and maintenance procedures and conversant with all crane documentation.Be conversant with the correct use of outriggers.Setting and checking the functioning of the rated capacity limiter.Perform the correct use of manual handling, i.e. Outrigger Pans.Be able to assimilate and apply information contained in reports and duty charts relating to the range of duties and safe use of the crane.Provide a friendly and helpful service to customers.
What We're Looking For:Essential Experience & Qualifications:
CPCS Mobile Cranes -- All DutiesCPCS Slinger / Signaller -- All Types -- Static DutiesCPCS Appointed Person -- Lifting Operations.Good knowledge of Health and Safety in the Workplace
Key Skills & Personal Attributes:
Ability to follow manufacturer guidelines and safe systems of workAble to work independently and as part of a teamClear communication and strong customer service skillsExcellent attention to detail and the ability to work under pressureWillingness to work outdoors in all weather conditions (PPE provided)Flexible approach to working hoursCommitment to safety and following company proceduresPhysically fit and confident working at heightPositive attitude, good timekeeping, and a desire to learn and develop
If you have the experience and ambition to match, we'd love to hear from you.....Read more...
Multi-Unit General Manager – Chicago, IL – Up to $140kOur client is a vibrant concept that brings top chefs, unique dining, and an atmosphere full of energy and creativity. They’re on the lookout for an go-getter General Manager, someone who loves great food, thrives in lively environments, and knows how to build strong teams while keeping things fresh, exciting, and guest-focused.The Role
Lead and manage multiple concepts within the venue, ensuring seamless daily operations and exceptional guest experiencesRecruit, train, and mentor management teams, fostering a high-performing and collaborative work environmentDrive revenue growth, control costs, and analyze financial performance to maximize profitabilityUphold brand standards, enhance customer satisfaction, and curate a dynamic experience
What they are looking for:
Proven experience in high-volume, $10M+ restaurants; multi-unit experience a mustStrong knowledge of POS systems, cost control, budgeting, payroll, purchasing, and inventory managementProven track record of training, developing internal teams, and driving sales growthExperience managing large-scale beverage programs and ensuring compliance with liquor, labor, and health regulations
If you are keen to discuss the details further, please apply today or send your cv to Cassidy at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Multi-Unit General Manager – Boston, MA – Up to $150kOur client is a vibrant concept that brings top chefs, unique dining, and an atmosphere full of energy and creativity. They’re on the lookout for an go-getter General Manager, someone who loves great food, thrives in lively environments, and knows how to build strong teams while keeping things fresh, exciting, and guest-focused.The Role
Lead and manage multiple concepts within the venue, ensuring seamless daily operations and exceptional guest experiencesRecruit, train, and mentor management teams, fostering a high-performing and collaborative work environmentDrive revenue growth, control costs, and analyze financial performance to maximize profitabilityUphold brand standards, enhance customer satisfaction, and curate a dynamic experience
What they are looking for:
Proven experience in high-volume, $10M+ restaurants; multi-unit experience a mustStrong knowledge of POS systems, cost control, budgeting, payroll, purchasing, and inventory managementProven track record of training, developing internal teams, and driving sales growthExperience managing large-scale beverage programs and ensuring compliance with liquor, labor, and health regulations
If you are keen to discuss the details further, please apply today or send your cv to Cassidy at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Multi-Unit General Manager Los Angeles, CA Salary: $100,000 – $175,000 Full Benefits Package (Medical, Dental, Vision, PTO, 401K)We’re hiring on behalf of a high-growth real estate developer with a major presence in the Los Angeles market.This is a unique opportunity for a hospitality-driven General Manager to oversee a stand-alone hotel property while also managing premium resident amenities and services within three luxury residential towers located in Downtown LA, Hollywood, and Long Beach.Key Responsibilities:
Oversee day-to-day operations of hotel and residential amenitiesLead and manage on-site staff and service teams across multiple propertiesEnsure elevated guest and resident experiencesDrive operational efficiency and uphold brand standardsCollaborate cross-functionally with property and corporate stakeholders
Ideal Candidate:
Proven experience managing multi-unit hotel, lifestyle, or luxury residential propertiesStrong leadership and communication skillsOperationally minded with a customer-first approachComfortable with cross-property oversight and travel within LA
If you're passionate about delivering high-end service and thrive in dynamic, multi-site environments, we’d love to connect. If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Research ideas and concepts
Provide administrative support to the Managing Director
Present ideas, pitches, and proposals
Support with day-to-day business operations
Content scheduling
Market research
Organise files, documents, and resources
Psychology of social media
Hashtag optimisation
SEO
Manage emails, calendars, and appointments
Develop accessible content
Assist with project coordination and client communications
Write and edit copy or scripts
Create/capture visuals & audio
Source/obtain/prepare assets
Engage and respond with audiences
Monitor user experience
Analyse audience data
Evaluate the success of content
Training:The Content Creator Apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
Continued employment and progression with the growing company
With experience, you could become a marketing manager, online marketing manager or director of marketing
Employer Description:Nolan Interiors is a commercial interior design and fit-out firm specialising in transforming buildings into functional, inspiring spaces. They offer a full-service solution—from concept design (2D & 3D) and furniture supply and installation, to project management, decoration, signage, mechanical and electrical work, and complete fit-outs.
Founded in 2021, the company has over 30 years of industry experience. Nolan Interiors is built on core values of trust, honesty, integrity, and open communication. Their mission is to create environments where people thrive and business goals are supported.Working Hours :Monday to Friday 10am till 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Flexible working hours, company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Quality Manager will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables.The successful Quality Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Quality Manager will include:
Manage overall quality resources including a team of around 30 engineers to prioritise workloads across multiple projects and processes
Lead and govern the ISO 9001:2015 management system, customer, legislative and regulatory requirements
Evaluate and develop quality SOP’s and documentation
Promote quality best practice throughout the organisation
Deploy APQP, PPAP, FMEA and Quality assurance across multiple projects and programmes
Lead 8D, A3 and DMAIC investigations into product defects and near misses to identify corrective and preventative actions
Monitor and develop programme related KPI’s
Coach and develop a high-performing Quality Operations team
For the Quality Manager role, we are keen to receive CV’s from candidates who possess:
Experience as a Quality Manager within an Engineering or Manufacturing environment
Experience leading a teams of between 10-30 members
Deep understanding of investigative techniques (8D, A3 and DMAIC) and the ability to monitor performance indicators
The drive and consistency to deliver change within an established business
Salary & Benefits:
up to £65,000 + 10% Annual bonus depending on experience and performance
Car allowance worth £6,000
Flexible working hours
Monday to Friday
37.5 hours per week
25 Days annual leave + Bank holidays
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.To apply for the Quality Manager role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information. ....Read more...
Job Title: Front of House Manager – Luxury Hotel - SomersetSalary: Up to £40,000 + bonusLocation: Somerset I am currently recruiting for a Front of House Manager at this luxury hotel in Somerset. My client is looking for a confident, energetic and well-organized individual to join this unique hotel. As Front of House Manager, you will assist with the day-to-day running of the hotel.About the venue and company
Luxury hotelPart of a Luxury Independent hotel group
About the position
Overseeing the daily operations of the front office and maintain to the highest standardsAct as an ambassador for the venueAct as host and provide the highest level of customer serviceEnsure VIP guests are acknowledged Ensure that the guests receive a fantastic service from the moment they check inMaintain good communication and working relationships with all hotel departmentsManage the front office rota
The successful candidate
Previous experience in a similar role with hotelsMust be well presented with flawless communication skillsFluent in English, both written and spokenA natural team leaderA bubbly personality
Company benefits
Competitive salaryBonusTemporary accommodation on siteTraining and development programCompany incentives
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
A leading hospitality pub business is seeking a General Manager for one of their stunning food-led gastro pubs in Central London. The site has undergone a £1million+ investment, featuring a brand-new kitchen, a vibrant dining area with 150 covers inside, and a large outside space for the summer months. About the Company:
The company’s mission is to breathe life back into pubs by refurbishing venues inside and out to create a clean, elegant atmosphere while preserving original historical features and character. They introduce a unique tap beer selection leveraging their free-of-tie status, showcasing some of Britain’s finest independent brewers.
The business has a very strong food offering centred around traditional British cuisine and pub classics, prepared and served to a consistently high standard. With an estate of pubs stretching across Central London, they are looking for dynamic, ambitious, and experienced General Managers to join the team as new sites open.
The General Manager:
Minimum 2 years’ experience in a similar role
Experience with prepped-from-fresh food and knowledge of draught beer is a strong advantage
Excellent customer service skills
Ability to train, motivate, and organise a team to a high standard
Hands-on approach to ensure all aspects of the business run smoothly from food operations to customer experience
Responsible for creating a positive environment for both staff and guests while maintaining high standards of quality and safety
Driven, dynamic, and service-motivated
Confident individual with a passion for hospitality
Works well within a branded, volume environment and is keen to expand knowledge and learn new skills
Able to think on their feet and drive results
Interested candidates should submit their CV today. Please also connect with Stuart Hills on LinkedIn for more opportunities and insights. ....Read more...
Deal with student queries via email, phone & face to face
Meet & greet students and clients on reception
Course Bookings – Input of all course bookings on to the internal booking system.
Course set up and study route changes on internal booking system
Creation and submission of client reports
Exam admission and invigilation
Collation of exam results and reporting
Daily facilities checks and upkeep
Produce daily registers and monitor attendance
Attending external careers events
Coordinating internal events
Compliance with H&S and Safeguarding checks
Liaise with building manager and contractors when required
Regular attendance and input on team meetings
AdHoc reporting and administration tasks
General support for the Operations Manager and wider team
Training:
Level 3 Business Administrator Standard Apprenticeship (18 months)
Level 2 Functional Skills maths and English if equivalents are not already achieved
Training will be delivered remotely with a dedicated development coach
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
Training Outcome:
Training and development opportunities
Long term career prospects in a growing company
Employer Description:First Intuition are an award winning Accountancy training provider delivering programmes in the AAT, ACCA, ICAEW and CIMA Qualifications. We have training centres conveniently based in Sheffield and Leeds where we have created an inviting yet professional learning environment for aspiring Accountants. We offer Level 2, 3, 4 and 7 Apprenticeship schemes as well as exams only programmes, using online and classroom delivery models, to build personalised programmes for your employees. With extensive experience in Accountancy Training our staff bring passion and enthusiasm to both the classroom and customer service.Working Hours :Monday - Friday
8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental....Read more...
Quality & Compliance ManagerLocation: Hurricane, Magna Park, Lutterworth, LE17 4XT Shift Pattern: Monday to Friday (up to 1 weekend may be required) Hours: 40 hours per week Salary: £34,000–£37,000 per annum depending on experienceAbout the RoleThe client is redefining logistics through innovation, efficiency, and a relentless focus on quality. As they continue to grow, they are looking for a Quality and Compliance Manager to help maintain the highest operational standards and drive continuous improvement across depot operations.This is your opportunity to join a fast-paced, forward-thinking organisation where every day brings new challenges and opportunities to make a real impact.What You'll Be DoingLead Quality & Compliance Initiatives – Champion operational excellence by ensuring compliance with all relevant standards and regulations.Monitor & Report – Generate and analyse daily, weekly, and monthly reports to identify trends and proactively address non-compliance.Promote a Customer-First Culture – Foster a depot environment where customer satisfaction is at the core of everything we do.Ensure Full Compliance – Oversee Health & Safety, HR, ISO standards, audits, and environmental compliance.Drive Innovation – Collaborate with depot leadership to implement new processes that support business goals and elevate performance.Coach & Develop Teams – Provide training and mentorship to ensure staff are equipped to meet and exceed compliance expectations.Lead with Purpose – Facilitate and participate in key meetings, ensuring actions are tracked and accountability is maintained.What We Need From YouStrong attention to detail and organisational skillsA proactive, problem-solving mindsetExperience in compliance management (H&S, ISO, audits, etc.)Leadership and coaching capabilitiesA passion for quality and continuous improvementLegal right to work in the UKPerks of the JobWe love to reward our people for the great work they do:Build a secure future with a competitive Pension SchemePeace of mind with Life InsuranceStay active with our Cycle2Work schemeGet the support you need with our Employee Assistance ProgramInterested?? Apply today!....Read more...
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities
Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards.
Assist with sales, margins, costs, and overall branch performance according to company requirements.
Help implement promotional strategies and activities.
Support the management of cash, debtors, and stock systems in line with company procedures.
Ensure company stock is correctly and safely stored in accordance with manufacturer specifications.
Check and process all stock-related paperwork accurately.
Participate in regular stock takes and report any anomalies to the Branch Manager.
Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance.
Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles.
Support the Branch Manager in managing costs, overheads, and profitability.
Liaise with suppliers and partners as required.
Monitor and report on slow-moving or redundant stock.
Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation.
Training:The training will take place at the apprentice's place of work.
Training will be given ny members of staff, as well as a Training provider who will go to the place of work of the apprentice to deliver the Level 2 Customer Service Practitioner apprenticeship standard.
If required, Functional Skills in English and maths will be completed.Training Outcome:Once completed, the right candidate may be able to move onto the next training course which is Team leading L3.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.
Having built up the business to a network of over 176 branches, with 15 distribution centres, millions of pounds worth of stock and a fleet of over 1100 delivery vehicles, the company has set new standards in an industry all too often beset by promises that are not kept.
As motor part suppliers are often competing to offer the same products as each other, the best way for a company to forge a point of difference is through the service they offer. Motor Parts Direct are the company to do just that.
“We strive to ensure we develop our staff to provide a service level beyond our customer’s expectations. Our customers have a choice. We aim to be that ‘natural choice’.”Working Hours :Monday - Friday 8am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Outstanding opportunity for an experienced enterprise software sales professional to drive growth in the global commodity trading technology sector. The commodity trading industry is undergoing a digital transformation, and innovative software platforms are at the heart of this evolution. This Sales Manager position offers a rare chance to shape the commercial success of a cutting-edge ERP and CTRM solution that's democratising enterprise-grade technology for physical commodity traders worldwide. About the Company This technology provider has established itself as a specialist in delivering sophisticated software solutions to the physical commodity trading sector. Their flagship platform combines ERP functionality with comprehensive commodity trading and risk management capabilities, built on a modern cloud-based architecture. The company serves SME and mid-tier trading firms across agriculture, energy, and metals markets, offering them enterprise-class tools that streamline operations from contract management through to financial settlement. With additional solutions covering trade finance and customs compliance, they've built a compelling portfolio that addresses the full spectrum of trading operations. The Role As Sales Manager, you'll take ownership of the commercial engine driving growth for their enterprise software platform. This isn't a desk-bound sales role—you'll be out meeting prospects at industry conferences, traveling to client sites globally, and working directly with company leadership to refine sales strategy. Based at their London Bridge office, you'll combine strategic business development with hands-on deal execution, identifying opportunities across international commodity markets and converting them into long-term partnerships. Your expertise will directly influence product positioning, marketing campaigns, and the company's overall go-to-market approach. Here's what you'll be doing:Generate qualified sales pipeline through targeted prospecting, industry networking, and strategic outreach across global commodity marketsLead complex enterprise sales cycles from initial discovery through contract negotiation, working closely with technical teams to demonstrate platform capabilitiesCollaborate with product development and company directors to align customer requirements with product roadmap and commercial strategyShape marketing initiatives by providing market intelligence, contributing to content development, and influencing event participation strategyRepresent the company as a thought leader at international conferences, trade shows, and industry forums, including speaking engagements where appropriateMaintain expert knowledge of competitive landscape, market trends, and regulatory developments affecting commodity trading technologyHere's what you'll need:Substantial experience in enterprise B2B software sales, ideally within ERP, CTRM, or related trading technology solutionsDeep understanding of physical commodity trading operations across sectors such as agriculture, energy, metals, or soft commoditiesDemonstrated track record of generating new business opportunities and closing six-figure+ software deals with complex buying committeesExceptional communication and presentation abilities, with confidence engaging C-suite executives and operational stakeholdersWillingness to travel extensively for client meetings, industry conferences, and business development activities across international marketsStrategic mindset combined with entrepreneurial drive, comfortable working in a dynamic growth environment where you'll influence commercial directionCollaborative working style with ability to partner effectively across product, marketing, and leadership functionsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. What's on offer:Highly competitive base salary £70,000-£100,000 DOE with uncapped commission structureEquity participation allowing you to share in the company's success as it scalesComprehensive private healthcare packageDirect access to company leadership with genuine influence over sales strategy and product directionExposure to leading global commodity trading businesses and premier industry events worldwideOpportunity to establish yourself as a key figure in an emerging technology category within a traditional industryWhy Build Your Career in Enterprise SaaS for Commodity Trading? The commodity trading sector represents a significant opportunity for technology professionals who understand both enterprise software sales and domain-specific challenges. As traditional trading houses embrace digital transformation, demand for sophisticated yet accessible software platforms continues to accelerate. This creates exceptional career prospects for sales professionals who can bridge the gap between complex operational requirements and innovative technology solutions. The sector offers intellectual challenge, global scope, and the satisfaction of helping businesses fundamentally improve their operational efficiency. For ambitious sales leaders, commodity trading technology provides a pathway to substantial earnings, strategic influence, and long-term career development in a market that's only beginning its digital journey. This Sales Manager opportunity is brought to you by The Opportunity Hub UK—connecting enterprise software professionals with career-defining roles in specialist technology sectors.....Read more...
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities
Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards.
Assist with sales, margins, costs, and overall branch performance according to company requirements.
Help implement promotional strategies and activities.
Support the management of cash, debtors, and stock systems in line with company procedures.
Ensure company stock is correctly and safely stored in accordance with manufacturer specifications.
Check and process all stock-related paperwork accurately.
Participate in regular stock takes and report any anomalies to the Branch Manager.
Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance.
Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles.
Support the Branch Manager in managing costs, overheads, and profitability.
Liaise with suppliers and partners as required.
Monitor and report on slow-moving or redundant stock.
Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation.
Training:The training will take place at the apprentice's place of work.
Training will be given my members of staff as well as a Training provder who will go to the place of work of the apprentice. Training Outcome:Once completed you will be able to move onto the next training course which is Team leading L3.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.
Having built up the business to a network of over 176 branches, with 15 distribution centres, millions of pounds worth of stock and a fleet of over 1100 delivery vehicles, the company has set new standards in an industry all too often beset by promises that are not kept.
As motor part suppliers are often competing to offer the same products as each other, the best way for a company to forge a point of difference is through the service they offer. Motor Parts Direct are the company to do just that.
“We strive to ensure we develop our staff to provide a service level beyond our customer’s expectations. Our customers have a choice. We aim to be that ‘natural choice’.”Working Hours :Monday - Friday 8am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities
Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards.
Assist with sales, margins, costs, and overall branch performance according to company requirements.
Help implement promotional strategies and activities.
Support the management of cash, debtors, and stock systems in line with company procedures.
Ensure company stock is correctly and safely stored in accordance with manufacturer specifications.
Check and process all stock-related paperwork accurately.
Participate in regular stock takes and report any anomalies to the Branch Manager.
Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance.
Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles.
Support the Branch Manager in managing costs, overheads, and profitability.
Liaise with suppliers and partners as required.
Monitor and report on slow-moving or redundant stock.
Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation.
Training:The training will take place at the apprentice's place of work.
Training will be given my members of staff as well as a Training provder who will go to the place of work of the apprentice. Training Outcome:Once completed you will be able to move onto the next training course which is Team leading L3.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.
Having built up the business to a network of over 176 branches, with 15 distribution centres, millions of pounds worth of stock and a fleet of over 1100 delivery vehicles, the company has set new standards in an industry all too often beset by promises that are not kept.
As motor part suppliers are often competing to offer the same products as each other, the best way for a company to forge a point of difference is through the service they offer. Motor Parts Direct are the company to do just that.
“We strive to ensure we develop our staff to provide a service level beyond our customer’s expectations. Our customers have a choice. We aim to be that ‘natural choice’.”Working Hours :Monday - Friday 8am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the Administrative Manager in ensuring a welcoming, organised and efficient office.
Handle communication tasks such as answering phone calls, responding to emails, and directing enquiries to the appropriate team or contact.
Maintain accurate and up to date filing systems.
Support colleagues with document preparation, data entry and reporting.
Help manage office and facilities requirements, ensuring smooth day to day operations.
Arrange and coordinate meetings, ensuring minutes are recorded and distributed when required.
Support the Customer Care team, learning to resolve customer issues and enquiries via telephone and email.
Balance work responsibilities with apprenticeship training.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business administration.Training Outcome:Opportunities to grow your career with us once you successfully complete the apprenticeship.Employer Description:RM Contractors is a Groundworks and Civil Engineering business with Headquarters in Worcestershire and regional offices in Oxfordshire and Leicestershire. Established in 1994 as a family business, over the past 30 years we have grown to be one of the leading Groundworks companies within the Midlands and the Home Counties.Working Hours :07:30am – 16:30pm Monday – FridaySkills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Time Management,Willingness to learn,Develop new skills,Take responsibility,Friendly and helpful,Independent....Read more...
Lead, coach, and develop a team of estate agents to meet and exceed sales goals.
Oversee property listings, viewings, negotiations, and sales processes.
Build and maintain strong client relationships to encourage repeat business and referrals.
Monitor market trends and competitor activity to inform sales strategies.
Manage team performance through regular appraisals, feedback, and training.
Collaborate with marketing and administrative teams to support sales activities.
Ensure compliance with industry regulations and company policies.
Resolve client issues promptly to maintain high customer satisfaction.
Training:At Total, we provide blended learning face to face and online. The apprenticeship combines workplace learning with off-the-job training, covering leadership skills, team management, and communication. Learners receive guidance through coaching, assessments, and real work tasks. Progress is supported by regular feedback, reflective practice, and a final End Point Assessment to demonstrate competence.Training Outcome:After completing a Team Leader Estate Agent qualification, you have several career progression options, including:
Estate Agency Manager: Oversee the entire branch or multiple branches, managing operations, sales, and staff performance.Employer Description:EweMove Hyde & Dukinfield is a locally owned, multi-award-winning estate agency led by Branch Director Liam Mellon. The team offers a personal, 24/7 service for buying, selling, letting, and renting properties in Hyde, Dukinfield, and surrounding areas. They provide free instant online valuations and bespoke marketing strategies, including professional photography and 2D/3D floor plans. EweMove is recognized nationally for its customer service excellence, having won top awards for sales and lettings for three consecutive years.
EweMove Estate & Letting AgentsWorking Hours :Monday - Friday, between 9am-5.30pm. One Saturday every 2 weeks with a day off in the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Spa and Wellness Director - Luxury Hotel (M/F)Location : Maroc / MoroccoLanguage: English and FrenchExperience: Wellness, Thalassotherapy, Spa ClinicSalary : USD 3000 - 3500 NET per month plus benefits.Join the team of this 5* operations and create unforgettable experiences!Luxury hotel, recognized for its excellence and holistic approach to wellness, is looking for a passionate and visionary Wellness and Spa Director to lead a team of 20 therapists and wellness experts.Your mission:As a Wellness Director, you will be responsible for 360° of the spa operations and wellness programs. Your main missions will consist of:
Creation and implementation of the operational and commercial strategy for the Spa/ClinicTo ensure the general management of the wellness centre, to establish and maintain an effective control environment, both financial and operational.Oversee the continuous development and positioning of the spa's offering in terms of defining the overall concept, philosophy, treatments and menus.Develop and implement innovative and personalized care and treatment offers (including semi-medical), in line with the latest market trends.Create tailor-made packages, packages and menus to meet the needs and expectations of our demanding customers, maximize services and revenues.Supervise, train and motivate a team of 20 wellness professionals, ensuring the quality of services and customer satisfaction.Oversees the annual operating budget, including capital expenditures, to meet or exceed budget expectations. Ensure successful performance by maximizing profitability.Promote wellness services and offers to the hotel's customers, local and international customers through the various communication channels.
Your profile:
Minimum of 5 years of experience in a Senior Manager / Director position in the management of a spa / clinic / Thalassotherapy CenterMust have experience in a high-end establishment / resort / Thalassotherapy centreYou have an excellent knowledge of your industry (massage techniques, body treatments, beauty protocols, gentle therapies, etc.).You are passionate about well-being and you have a sensitivity to market trends.You are a natural leader, capable of motivating and uniting a team.You have a strong sense of customer service and you are results-oriented.You are proficient in computer toolsLanguages: French and a good level of English.
Please send your resume to Beatrice @COREcruitment.com to be considered. ....Read more...
An established Steel & Architectural Metalwork company in Kent is seeking an experienced Health and Safety / QA Manager to join their team immediately.
Important details:
Salary: £50,000 - £65,000
Package: Company car, mobile phone, company pension scheme, 28 days paid annual leave + Bank Holidays
Working hours are from Monday - Friday, 8AM til 5PM
Key Responsibilities
All aspects of H & S for workshop and site operations
Implementing new procedures and processes and managing the OHSM system
Accident and incident reporting RIDDOR
Site safety inspections
Attend customer H & S meetings and conferences
Managing staff training programme
Fire safety and Risk management
Producing and managing RAMS
QA Procedures in terms of UKCA Accreditation
QA Procedures in terms of Factory Production Control
QA recording and sign-off
Key Qualifications
NEBOSH Certificate (General or Construction) – Required
Proven H&S and QA management experience in steel/construction
Strong knowledge of UK H&S regulations (CDM 2015, RIDDOR)
Experience with OHSMS (ISO 45001), UKCA Accreditation, and FPC
Ability to produce and manage RAMS, site safety inspections, and audits
Strong communication skills for training and H&S meetings
Please apply with your most up to date CV and you will be contacted....Read more...
Job Title: Hotel General ManagerSalary: €Flexible according to experienceLocation: Venice, ItalyImmediate StartI am seeking a dynamic and experienced General Manager to lead a vibrant hotel team in Venice. The ideal candidate is a natural leader, passionate about training and developing staff, and committed to delivering exceptional guest experiences in a luxury hospitality setting. This is an exciting opportunity to shape the culture, performance, and reputation of a premier destination in Venice.Key Responsibilities:
Provide strong leadership and direction to all hotel departments, fostering a positive, collaborative, and high-performance culture.Recruit, train, and mentor team members, ensuring professional growth and development across all levels.Oversee daily operations, ensuring seamless service delivery and adherence to brand standards.Develop and implement strategies to maximize revenue, operational efficiency, and guest satisfaction.Maintain strict financial oversight, including budgeting, forecasting, and cost management.Act as a role model for exceptional customer service, maintaining high standards of quality and professionalism.Identify opportunities for operational improvements, staff engagement, and guest experience enhancements.
Qualifications:
Proven leadership experience in the luxury hospitality industry, preferably in a management role.Strong passion for training, coaching, and developing high-performing teams.Excellent interpersonal, communication, and organizational skills.Track record of driving operational excellence and achieving business objectives.Ability to foster a positive work environment and inspire staff at all levels.Financial acumen and experience managing budgets, forecasts, and P&L statements.
If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£26,000 - £27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV tocommercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Our client, a leading independent specialist company, is seeking a Despatch Supervisor. Based in Maidstone, this is a great opportunity to join a forward-thinking company. You will lead a team and ensure the highest standards of service are consistently met.
Position Overview
As the Despatch Supervisor, you will be central to the company's operations. You will oversee the Despatch team, ensuring all products are sent out correctly and on time. Your role is vital for maintaining excellent customer satisfaction and operational efficiency.
Responsibilities
- Supervise the daily activities of the Despatch team to maximise productivity.
- Conduct performance reviews and support staff development.
- Inspect consignments to ensure quality and secure packaging.
- Uphold health and safety guidelines in the warehouse.
- Ensure accurate preparation of all despatch and carrier documentation.
- Maintain high standards of housekeeping in the despatch area.
- Report any issues or improvement ideas to the Operations Manager.
- Assist in other warehouse areas when required.
Requirements
- Experience supervising staff in a similar warehouse environment.
- Proven ability to conduct performance reviews and appraisals.
- Exceptional attention to detail and a focus on accuracy.
- Strong verbal communication and team leadership skills.
- Knowledge of health and safety procedures and ISO standards.
- Ability to perform physical and manual handling tasks.
- A Reach/Counterbalance Forklift Truck Licence is an advantage.
Benefits
25 days annual leave plus bank holidays
Long service awards
Free on-site parking
Access to a fully equipped kitchen and break-out areas
Use of an on-site gym and wellbeing suite
Continuous learning and career progression opportunities
Alongside these benefits, you will join a welcoming and positive team. The company supports professional growth in a collaborative and value-driven environment.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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General Manager –– High-End Pub and Restaurant - £55,000 – East London Interested in joining a dynamic, growing company? This company is consistently growing and has added 2 new sites this year! They are a company lots of people are talking about for their exceptional standards This extremely cool but high-end East London site is looking for the right GM to take the helm and lead it to even further success About the General Manager Role:This is an exceptional opportunity to run this critically acclaimed venue, working alongside one of UK’s most dynamic hospitality groups, embracing a hands-on approach to every aspect of the business. You will manage a large team, handing all day to day running of the site. Working alongside a very well-established sales and marketing team to drive the sales of this business. Key Responsibilities:
Be involved in all areas of the business, taking ownership and driving its successEnsure the highest standards of service throughout the pub, creating memorable experiences for every customerTrain, mentor, and develop your management team and staff, fostering growth and loyaltyOversee financial and budgeting activities, optimising operations for peak efficiency
The Ideal Candidate:
Proven leadership experience with a hands-on approachTrack record of getting takings upKnowledgeable about the pub industry, with an in-depth understanding of beers and line managementMinimum of 3 years’ experience as a General Manager A true people person and industry enthusiast, ready to inspire and motivate a team.A natural leader who builds camaraderie and brings out the best in others.
If you are keen to discuss the details further, please apply today or send your cv to James McDermott james@corecruitment.com ....Read more...
