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Field Resources Supervisor

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Field Resources Supervisor

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Technical Sales Advisor – Domestic

Technical Sales Advisor Location: Totnes Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions. We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline—from initial enquiry to the successful completion of solar PV and battery storage installations. This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous. The Role: Overseeing our Residential Sales pipeline Caretaking our client base from initial enquiry to handover to PM Reporting – weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting Stay up to date with any changes in regulations that can affect products offered Keep pricing of equipment up to date and competitive Work with marketing and suppliers to create offers for clients Design of Solar PV and battery systems in both PVSYST and OpenSolar Pricing system designs appropriately and producing quotes Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams Presentation skills – presenting system design and modelling to clients Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets Managing the pricing of equipment on Open Solar Advising customers on the phone and attending events and shows as necessary Completing a desktop survey ahead of a site-visit Generating personalised solar and battery storage quotes using our bespoke software Visiting site to collect any further information needed for a successful installation and to close the deal Liaise with operations teams regarding the quote to facilitate a smooth delivery Liaise with marketing to advise on strategic campaigns Other reasonable tasks as requested by your manager You Are: friendly, flexible and a superb communicator able to or willing to learn how advise clients on a range of solar and battery solutions highly organised and able to manage multiple tasks effectively self-managing and proactive great satisfaction from bringing the highest quality service to the customer driven by contributing your energy to creating energy resilience for future generations The Ideal Candidate Will Have: Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered. A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence). Proven track record of working towards and achieving sales targets. Desirable Knowledge (Training Provided): HubSpot CRM OpenSolar design software The renewables/energy sector Interested? Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions. ....Read more...

National Account Manager

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager - Grainger Specialist. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan. ESSENTIAL DUTIES AND RESPONSIBILITIES: Specific Responsibilities: Target new and develop existing National Account opportunities within the Grainger program. Establish senior level relationships within targeted National Accounts. Establish agreements, contracts, MSA's for long-term business with National Account customers. Identify perceived gaps in our value offerings that present opportunities for National Account growth. Manage a revenue forecast process for each National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained. Key Activities: Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement. Accountability: Meet and exceed sales targets / plan based on National Accounts program goals. Add and develop new accounts within the National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process. Provide updates as part of the National Accounts MPGT monthly communication. Other Requirements: Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and industry networking events. Must have previous experience in developing large corporate accounts. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc. Critical Success Factors: Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision. EDUCATION: Bachelor's degree from four or 5-year college or university EXPERIENCE: Four to seven years related experience and/or training The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...

Payroll Processor Apprentice

We're on the hunt for someone looking to further develop themselves and join us in our Payroll team as a Payroll Processor. This will come with an exciting opportunity to work towards a Level 5 apprenticeship. The Payroll Processor will assist in the collation and processing of the monthly payroll and annual processes including P11D’s, P60’s, salary review, PRP payments and PSA agreement. This also involves end of year and quarterly system updates. Provide support to colleagues and managers on general Payroll queries and complete admin and payroll tasks. What the role will look like: Assist in the processing of end-to-end payroll in adherence with legislation and company procedures Checking of the HR/Payroll processing system and records by ensuring that all of the employee information is received on time for the coming payroll month and all relevant payments/deductions are calculated and checked for accuracy Identify, investigate and resolve any discrepancies in information provided to payroll for input by all other areas of the Society Manual calculations including backpay, holiday pay, SSP, SMP and all other statutory payments Monthly management reporting Assisting with all enquiries from colleagues, Executive’s, HMRC, DWP and any other external bodies Work collaboratively with the HR Administration team Support the broader team to undertake process efficiency reviews. Ensure regular reviews of ways of working to ensure automation is taken full advantage of, avoid duplication of effort, and to support the team in adopting a continual improvement approach Assisting with system upgrades and testing as and when required including year-end processes Ensuring the Society is compliant with National Minimum wage regulations and Real Living Wage standards Administering and monitoring salary sacrifice schemes in line with regulatory and scheme requirements For more details on the role please refer to the job description at the bottom of the advert Training:This program covers the key duties of a Payroll Assistant Manager level 5, they include:  Manage and Analyse the payroll workload and accountabilities; giving you the skills to plan and prioritise the payroll schedule Provide direction and oversee the timely collation of both the payroll and the benefits data Provide expert practical and/or factual support and guidance internally and externally Manage direct responsibility for the pay and the benefit calculations in complex situations Lead and oversee delivery for the quality assurance of your team’s pay and benefit calculations Analyse and reconcile the finalised payroll process Lead all the operations and the systems to ensure compliance with any relevant legislation, regulations, codes of governance and professional ethics Contribute to the successful recruitment and retention of your team, providing leadership and guidance to identify and retain the best possible workforce Manage both personal and team professional and self-development. Ensuring personal skills are keeping up with industry standards, whilst providing job satisfaction for team members Analyse and evaluate the pay and benefits and reporting systems, procedures, and controls in line with changes in technology Design and implement effective communication strategies, which will allow for the improvement of overall team collaboration, efficiency and productivity Strive to maximise the efficiency and accuracy of all processes and payroll by providing continual improvements, using data to drive decisions Training Outcome:Full-time position upon successful completion of the apprenticeship. We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.ukEmployer Description:Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they’re helping turn that vision into real and lasting. We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at careers@westbrom.co.uk.Working Hours :Monday to Friday 9am to 5pm, shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...