Adopt working practices by Senior Client Services Manager
Work in accordance to the agreed business process
Ensure KPI measures for Service Excellence are delivered upon.
Sales & Customer relationships and play an active role in the on-going client relationship. Direct client contact.
Provide proposals for continuous improvement.
Feedback on initiatives for individual customer accounts to add value and drive increased profitability.
Report on positive activity driven by the Group.
Report lack of compliance to business process
Escalate issues and offer up solutions to problems.
Ensure client service KPI (key performance indicators) are delivered upon.
Responsible for project purchase order cover for own projects
Work with senior peers to understand how you manage client briefs and interpret these for Augustus Martin Group (Design / CAD / Print / Data brief for dynamic print / Logistics / AFD). Raise concerns where required to Senior Client Services Manager.
Communicate critical paths to clients and internal teams to manage expectations.
Review and fill in gaps in client briefs.
Training:
Mentoring and coaching.
Internal training sessions.
E-Learning.
Cross-departmental training.
Training Outcome:Permanent role, career progression between Augustus Martin. Employer Description:For over 50 years Augustus Martin have been a market leader in the manufacture of POS and Out-Of-Home communication. Over that time, in the ever-changing world of brand and retail marketing solutions, the only thing that has stayed constant is the innovation and craftsmanship of our team members. Our award-winning products and services and our continual drive for perfection, has enabled us to become the trusted partner for the biggest retailers and brands.
We are proud of our manufacturing heritage which is underpinned by a deeply engrained service ethos and the desire to always go the extra mile for our clients. These values are the foundation of our success.
Never frightened of change, our business has constantly evolved to offer sustainable end-to-end solutions in POS and Out-Of-Home environments. Our services and technical solutions ensure we can cost effectively deliver at every point from concept to installation.Working Hours :Monday to Friday, 8:30am to 4:30pm or 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is a broad role requiring a technical and analytical mind, for working with complex services. The role also requires excellent communication skills, for liaising with clients to clearly deliver technical information in easy to understand, plain English.
Become an SME in the Microsoft 365 and Office Suite
Provide first line analysis of all IT issues and ensure that SLAs are met
Answering the telephone, responding to emails and updating requests
Keep customers informed of the status and progress of tasks and update tickets
Ensure the customer is satisfied with the resolution by placing a confirmation call
Assisting with Windows and MAC hardware installations and configurations
Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution
Performing administrative tasks such as user account creation
Attend team and customer incident meetings and conference calls
Complete other service-related tasks as required by your manager
Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time
Aid the service by creating and maintaining documentation such as technical fixes and quick reference guides
Training:
This is a Level 3 Information Communication Technician
Apprenticeship (Support Technician Pathway)
Classroom sessions are bi-monthly
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Founded in 2004, we are eloquent IT geeks which means we really know our stuff, and we are used to working with all levels of technical understanding. Our combination of technical expertise and our obsession with service excellence sets us apart. The company has grown consistently, creating new openings in our energetic team of talented people. We develop opportunities for all our driven individuals who are obsessed with upskilling and passionate about technology, so they can thrive and make a difference in a fast-paced environment.Working Hours :WFH two days a week (one day per week initially) - 35 hours a week (either 8.00am - 4.00pm or 9.00am - 5.00pm with 1 hour for lunch).
Learning opportunities (professional certification, developmental pathways)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
• Supporting colleagues across HR, Finance, Marketing, and Clinical teams with admin tasks.• Answering calls and emails with professionalism and a smile in your voice.• Organising and maintaining filing systems (both digital and paper).• Scheduling meetings, preparing agendas, and taking minutes.• Handling correspondence and maintaining accurate records.• Assisting in preparing reports and presentations.• Delivering excellent customer service in person, on the phone, and online.• Taking on a variety of ad-hoc projects, giving you exposure across the business.Training:Completed fully within the workplace, with support from an industry trained training consultant and on the job guidance & support.Training Outcome:For the right candidate, there may be an opportunity for full-time employment upon successful completion of the apprenticeship.Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday-Friday 09:00am-5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
An Opportunity Has Arisen for an Insurance Executive to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.
As an Insurance Executive, you will be supporting clients primarily at renewal stage, ensuring they receive tailored advice, while identifying opportunities for retention and growth.
This full-time role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
? Managing inbound and outbound calls to existing clients with professionalism.
? Providing bespoke advice that reflects each client's individual circumstances.
? Processing policies, amendments and documentation accurately.
? Negotiating with both clients and insurers to achieve the best outcomes.
? Building and maintaining strong relationships with insurers, partners and introducers.
? Identifying cross-selling opportunities across a range of insurance products.
? Handling administrative and compliance-related duties in line with industry standards.
What We Are Looking For
? Previously worked as a Insurance executive, Insurance broker, Insurance Consultant, Insurance Sales executive, Insurance Advisor, Insurance Sales Advisor or in a similar role.
? Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
? Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
? Have previous administrative experience.
? Knowledge of FCA regulatory requirements.
? Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
? Competence in Microsoft Office applications (Word, Excel, Outlook).
What's On Offer
? Competitive base
? Performance-related bonuses.
? 28 days' annual leave, increasing with service.
? Subsidised private healthcare.
? Loyalty and referral bonuses.
? Discounts on insurance products.
? Flexible ....Read more...
An Opportunity Has Arisen for an Account Handler to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.
As an Account Handler, you will be supporting clients primarily at renewal stage, ensuring they receive tailored advice, while identifying opportunities for retention and growth.
This full-time role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
? Managing inbound and outbound calls to existing clients with professionalism.
? Providing bespoke advice that reflects each client's individual circumstances.
? Processing policies, amendments and documentation accurately.
? Negotiating with both clients and insurers to achieve the best outcomes.
? Building and maintaining strong relationships with insurers, partners and introducers.
? Identifying cross-selling opportunities across a range of insurance products.
? Handling administrative and compliance-related duties in line with industry standards.
What We Are Looking For
? Previously worked as a Account Handler, Account Broker, Insurance Advisor, Insurance Consultant, Account Executive or in a similar role.
? Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
? Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
? Have previous administrative experience.
? Knowledge of FCA regulatory requirements.
? Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
? Competence in Microsoft Office applications (Word, Excel, Outlook).
What's On Offer
? Competitive base
? Performance-related bonuses.
? 28 days' annual leave, increasing with service.
? Subsidised private healthcare.
? Loyalty and referral bonuses.
? Discounts on insurance products.
? Flexible pension scheme and eye care vouchers.
? Regula....Read more...
JOB DESCRIPTION
Summary:
Join the Carboline team as an Inside Sales Representative and play a crucial role in expanding reach within a dedicated sales territory. This individual will actively engage with current customers and develop new leads to showcase and sell Carboline's products and services. A willingness to continuously expand knowledge of product lines, related support services and company policies is essential for success. This role provides an unparalleled opportunity for comprehensive skill development across diverse business functions, laying the foundation for a dynamic career path.
Minimum Requirements:
Bachelor's Degree, Technical Degree, or equivalent experience.
Minimum 1 year of individual sales experience.
Valid Driver's License.
Preferred: Prior industrial sales experience within the coatings industry.
Physical Requirements:
This position requires minimal physical activity but does require prolonged computer usage - up to 8 hours a day. No unusual environmental, lifting, or exertion requirements are associated with this position. Occasional travel may be required.
Essential Functions:
Develops and maintains relationships with new and existing customers to increase sales volume, recover lost accounts, and monitor market trends.
Focuses on proactive outreach to engage both current and prospective customers.
Conducts customer calls to promote products, new releases, and available services, including updates on supply; provides technical support as needed.
Responsible for securing new orders and renewing existing ones, collaborating with customer service and sales management to ensure optimal service levels.
Establishes and executes a regional sales strategy, incorporating prospecting, new business development, analysis of market potential, and repeat business opportunities.
Maintains and updates customer and sales data within the CRM system (Salesforce) to ensure data accuracy and quality.
Collaborates effectively with internal teams and leverages company resources to deliver exceptional customer service and maintain high customer satisfaction.
Exercises sound judgment and timely follow-up when addressing customer complaints, returns, claims, or issues related to products and services.
Collects and communicates key insights regarding customer accounts, market trends, competitors, and prospects to support management in strategic planning and decision-making.
Demonstrates the ability to work independently with minimal supervision while maintaining productivity and accountability.
Prepares annual sales plans, including detailed targeting of markets and key accounts.
Performs additional tasks and responsibilities as assigned by management.
Demonstrates active commitment to the company's safety and quality initiatives.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Water Auditor/Surveyor Location(s): West Yorkshire – Bradford/Leeds/HalifaxSalary Band: £26k subject to experience. Attractive bonus up to £200 per month.Contract: Full Time - 40-hour weeksEquipment: Vehicle (van), smart phone, associated equipment.OverviewAqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.We are currently required to build on our excellent team of Home Water Efficiency experts across South & West Yorkshire.We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you’re interested in sustainability, technology and practical working, send in a copy of your CV.ResponsibilitiesThe successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout West Yorkshire.This is a FREE service to the customer, paid for by the local water company.All your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself.
You’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money.You’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks.You’ll be inputting data using our My Water app on a company tablet and You’ll be installing some ‘easy-to-fit’ water saving gadgets, if required.Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer.Full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo.
This role suits those who have a passion for addressing climate and sustainability issues.Main Duties:
Visiting domestic properties, liaising with homeowners and occupants.Discussing water efficiency and the drivers behind it.Providing water saving guidance and behavioural change advice.Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met.Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).Occasional weekend work may be required
Qualifications:
Educational: GCSEs including Maths and EnglishFull UK driving licence: essential (a company vehicle will be provided)
Skills:
Driving: EssentialExcellent Communicator: EssentialEnjoys working with customers: EssentialBasic computer literacy
Experience:
Customer service, consultancy or advisoryWorking within a busy and demanding environmentData collation via an app on a mobile deviceCustomer liaison
Apply now for this Water Auditor/Surveyor role with your latest CV. INDHS ....Read more...
Water Auditor/Surveyor Location(s): West Yorkshire – Bradford/Leeds/HalifaxSalary Band: £26k subject to experience. Attractive bonus up to £200 per month.Contract: Full Time - 40-hour weeksEquipment: Vehicle (van), smart phone, associated equipment.OverviewAqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.We are currently required to build on our excellent team of Home Water Efficiency experts across South & West Yorkshire.We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you’re interested in sustainability, technology and practical working, send in a copy of your CV.ResponsibilitiesThe successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout West Yorkshire.This is a FREE service to the customer, paid for by the local water company.All your appointments will be made for you, and you’ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself.
You’ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money.You’ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks.You’ll be inputting data using our My Water app on a company tablet and You’ll be installing some ‘easy-to-fit’ water saving gadgets, if required.Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer.Full training will be given in all aspects of the job, you’ll shadow one of our existing team and once you’re ready you’ll be going solo.
This role suits those who have a passion for addressing climate and sustainability issues.Main Duties:
Visiting domestic properties, liaising with homeowners and occupants.Discussing water efficiency and the drivers behind it.Providing water saving guidance and behavioural change advice.Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met.Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).Occasional weekend work may be required
Qualifications:
Educational: GCSEs including Maths and EnglishFull UK driving licence: essential (a company vehicle will be provided)
Skills:
Driving: EssentialExcellent Communicator: EssentialEnjoys working with customers: EssentialBasic computer literacy
Experience:
Customer service, consultancy or advisoryWorking within a busy and demanding environmentData collation via an app on a mobile deviceCustomer liaison
Apply now for this Water Auditor/Surveyor role with your latest CV. INDHS ....Read more...
JOB DESCRIPTION
Title: Sales Representative
Location: Chicago, Illinois
Summary:
Are you a strategic sales professional with a track record of driving growth and building lasting client relationships? This is your opportunity to take ownership of a high-potential territory in the Chicago, IL region-representing a portfolio of industry-leading products and services. In this role, your initiative, insight, and execution will directly influence your success and open doors to accelerated career advancement. If you're motivated by challenge, autonomy, and the ability to shape your own trajectory within a performance-driven organization, we invite you to bring your expertise and elevate what's possible.
Minimum Requirements:
Bachelor's degree in Business, a Technical field, or equivalent experience.
At least 1 year of proven success in individual sales.
Preferred: Experience in industrial sales, especially within the coatings industry.
Must possess a valid Driver's License.
Physical Requirements:
Minimal physical activity required.
Occasional lifting of up to 50 lbs.
Ability to work on a computer for extended periods (up to 8 hours/day).
Occasional exposure to chemicals.
Willingness to travel 50%-75%, including overnight stays.
Essential Functions:
Establish and grow a high-potential territory in the Chicago region by identifying untapped markets and cultivating new customer relationships.
Position yourself as a trusted advisor, educating clients on our product portfolio and delivering tailored solutions that drive measurable value.
Develop and execute a strategic territory plan focused on long-term growth, account penetration, and market share expansion.
Navigate complex sales cycles with confidence, leveraging your industry knowledge and consultative approach to close business.
Collaborate cross-functionally with technical service, customer support, and operations teams to ensure seamless execution and customer satisfaction.
Respond to customer needs and challenges with urgency, professionalism, and a commitment to delivering results.
Continuously monitor market dynamics, competitive activity, and customer feedback to refine your approach and stay ahead of trends.
Operate with a high degree of autonomy while maintaining alignment with broader sales objectives and leadership expectations.
Support field technical service efforts when needed to reinforce product performance and customer trust.
Champion our values of safety, quality, and service in every customer interaction and business decision.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Field Service EngineerNorthampton £33,000 - £35,000 Basic + Overtime (OTE £45,000+) + Company Van/Allowance + 25 Days Holiday + Pension + Healthcare + Immediate StartAre you a Field Service Engineer with strong mechanical and electrical maintenance skills and enjoy variety in your work? Are you looking for a role that gives you the opportunity to travel across the UK and Europe while working on cutting-edge material handling systems? If so, this is a fantastic opportunity to join a global market leader in conveyors and automation.This is a great chance to be part of a growing service division as a Field Service Engineer where your technical skills and problem-solving ability will make a real impact. You’ll gain exposure to high-profile clients in logistics, e-commerce, retail and manufacturing, while enjoying excellent training and long-term career prospects.Your Job As A Field Service Engineer Will Include:* Installing, servicing and maintaining conveyors and material handling equipment * Carrying out preventative maintenance and breakdown repairs * Training customers and technicians on safe use and maintenance * Producing service reports and ensuring compliance with H&S standards * Supervising installation projects when requiredAs A Field Service Engineer You Will Have:* NVQ/Apprenticeship or time served in mechanical/electrical engineering * Hands-on experience in service, maintenance and installations * Good communication skills and confident working with customers * Flexible approach to travel and overnight stays 1 week out of 4 * Full UK Driving LicenceApply now or call Billy on 07458 163030 for immediate consideration!
Keywords: field service engineer, mechanical maintenance, electrical maintenance, conveyor systems, installation engineer, breakdown repairs, preventative maintenance, PPM, material handling, automation, distribution centres, e-commerce, retail, manufacturing, telescopic conveyors, powered conveyors, flexible conveyors, international travel, UK travel, NVQ mechanical engineering, NVQ electrical engineering, customer training, fault finding, technical service engineer, service and maintenance, installation projects, maintenance engineer, Peterborough, Cambridge, Milton Keynes, Corby, Birmingham
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
....Read more...
Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
Care activities can include but are not limited to:
Supporting Service Users to get up/go to bed and get dressed/undressed
Supporting Service Users to wash, shower or bath including washing of hair and oral hygiene
Continence care/bowel care, which requires monitoring to minimise risks, for example care associated with urinary catheters, double incontinence, chronic urinary tract infections and/or the management of constipation
Helping Service Users to eat their food or take a drink
Assisting Service Users to make a safe transfer or to mobilise
Service Users will have some ability to weight bear or move independently
Supporting Service Users’ social care needs including social interaction and some domestic activities. Domestic activities will be specifically and exclusively for the Service User and may include but are not limited to light housework, preparing meals, washing up after meal preparation, laundry and shopping
Working towards maintaining a safe environment for Service Users, respecting Service User and family preferences
Recognising changing mental, physical and emotional needs, and reporting appropriately
EoLC, where appropriate EoLC will be delivered in partnership with specialist palliative care teams, GPs and other healthcare professionals to identify the support and resources required to meet Service Users’ needs and to anticipate changes in their condition
Care for Service Users who are unable to communicate reliably their needs at any time and in any way, even when all practicable steps to assist them have been taken. Service Users have to have most of their needs anticipated because of their inability to communicate them
Observation and monitoring of skin including pressure areas
Supervised feeding where there may be a risk of aspiration.Care will be delivered in line with SALT guidance
Care for Service Users receiving nutritional support through feeding tubes (such as PEG, RIG, ) delegated by an appropriate registered health care professional (e.g. a district nurse) or where you have completed the relevant training
Transferring and mobilising Service Users, where Service Users are unable to weight bear and are unable to assist or cooperate with transfers and/or repositioning
Careful positioning where Service Users are unable to cooperate and there is loss of muscle tone, pain on movement, or a risk of physical harm
Care for Service Users with involuntary spasms or contractures placing them or others at risk
Assisting and facilitating Service Users to take medication. Service Users will not be passive in taking medication, and will have the cognitive capacity to manage their medication and to direct the Care Worker
Administration of prescribed insulin that has been dispensed via an insulin pen, where Service Users cannot do this themselves
Non-invasive ventilation, including sleep masks and cough assist machines
Caring for Service Users with Behaviour that Challenges, where the Risk Assessment document indicates a pattern of behaviour that can be managed by appropriately skilled Care Workers and planned interventions; and
Care for Service Users who are unable to assess basic risks even with supervision, prompting or assistance, due to cognitive impairment, and who are dependent on others to anticipate their basic needs and to protect them from harm, neglect or health deterioration. Care Workers will respect the fact that the care environment is the Service User’s home. Care Workers will be sensitive to that environment and its contents
Training Outcome:
Ongoing training and development
Employer Description:Agency and home care you can rely on. We offer a person centred approach to assist individuals to life independently.Working Hours :16-40 Hours weekly
Shifts to be confirmedSkills: Communication skills,Customer care skills,Team working,Patience....Read more...
An opportunity has arisen for a Trainee Field Service Technician (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Technician, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
An opportunity has arisen for a Trainee Field Service Technician (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Technician, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
An opportunity has arisen for a Trainee Field Service Engineer (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Engineer, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
An opportunity has arisen for a Trainee Field Service Engineer (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.
As a Trainee Field Service Engineer, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.
This is an on-field role offering a salary of £27,540 and benefits.
You will be responsible for:
* Assisting with the maintenance, installation, and repair of specialist security equipment.
* Troubleshooting and resolving technical issues in a timely and efficient manner.
* Updating service records via a mobile device or tablet.
* Managing and maintaining van stock and ensuring tools and equipment are in good working order.
* Providing excellent customer service while representing the business professionally.
* Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.
What we are looking for:
* Prior field service experience preferably in mechanical or electrical environment.
* Skilled in diagnosing faults and carrying out equipment repairs
* Confident using tablets or mobile devices for job management
* Full UK driving licence
All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.
Shift / Overtime:
* Timings: 8am - 5pm
* 40 hours per week
* On call duty / emergency call outs: £125
* Overtime:* Monday - Saturday: £22 per hour
* Sundays and bank holidays: £25 per hour
What's on offer:
* Competitive Salary
* Overtime opportunities with enhanced rates.
* Paid travel time for early starts or late finishes.
* Comprehensive training and development plan.
* 25 days annual leave plus 8 bank holidays.
* Workplace pension (employee 5%, employer 3%).
* Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
* Increasing sick pay entitlement with length of service.
* On-call allowance and structured rota once fully trained.
This is a great opportunity to develop your career with a leading specialist in security solutions!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: Trainee Field Service Technician, Trainee Field Service Engineer, Trainee Field Engineer, Trainee Field Technician, Trainee Maintenance Engineer, Trainee Maintenance Technician, Service Technician, Service Engineer, Installation Engineer, Trainee Automatic Door Engineer, Trainee Roller Shutter Engineer, Trainee Industrial Door Engineer, Trainee Door Engineer, Access control, Entrance control, security systems
....Read more...
General Administration:
Manage incoming calls, emails, and correspondence, ensuring prompt responses and accurate message handling
Maintain accurate records, databases, and filing systems (digital and paper-based)
Prepare reports, presentations, and departmental documentation as required
Support compliance with company policies, health and safety regulations, and industry standards
Sales & Customer Service Support:
Process hire enquiries, quotations, and bookings in line with company procedures
Liaise with customers to confirm requirements, ensuring excellent service delivery
Support the sales team with order processing, client documentation, and aftercare follow-ups
Operations & Logistics:
Assist in scheduling equipment hire, delivery, and collection in coordination with logistics staff
Monitor stock availability and update records of hired assets
Process delivery and collection notes, ensuring all paperwork is accurate and up to date
Finance & Reporting:
Support finance with invoicing, purchase orders, and credit control administration
Track departmental budgets and highlight variances to management
Assist with expense processing and reconciliation of accounts
Cross-Departmental Support:
Provide administrative support to HR, including onboarding documents and training records
Coordinate internal communication between departments to ensure efficient workflow
Contribute to continuous improvement initiatives across business operations
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:Think Hire is the UK’s premier off-grid Energy-as-a-Service provider.
Offering relocatable renewable energy solutions and cutting-edge solar hybrid power generation, we're not just a company; we're architects of a greener tomorrow.
Pioneers of the Solartainer Versatile range, the world's first adaptable solar hybrid generators, Think Hire is at the forefront of driving positive change in the energy sector, with a focus on reducing carbon emissions and enhancing operational efficiency through an Energy-as-a-service proposition.
Why choose Think Hire as your renewable energy partner?
We are committed to reduce your onsite carbon emissions and operating costs.
All of our assets include remote management and reporting as standard, so you can see your carbon reductions in real-time.
We offer you the most carbon-efficient products and set-ups no matter the project at hand.Working Hours :Monday to Friday
between 9.00 am - 5.00 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously.
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Data entry
Use of bespoke software
Any other admin duties as requested
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Bluedew Pharmacy is a community pharmacy located in London The pharmacy offers a range of services including NHS blood pressure checks, prescription delivery service and flu vaccinations.Working Hours :Monday - Friday 10:00am-5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Continuous training and development under the mentorship of Head Workshop Operations to achieve a minimum of Cytech 2 Bicycle Maintenance Certification followed by E-Bike Technology Accreditation
Support Management with all workshop activities, including booking each service job into the Lightspeed system, conductring full mechanical assessments of each bike, work out the maintenance and servicing work that is required and which parts need to be ordered
Become trained on Lightspeed Poit of Sale (POS) System including recording all incoming inventory and other specific product information, images and specifications uploads etc.
Become a brand expert on all our bikes, including how product specifications translate into key differentiators
Shadow the Showroom Manager to learn the foundations of Consultative Based Selling
Meet with customers to listen, learn and understand their bike transportation requirements
Ensure all bikes and accessories are always displayed and presented that highlight their key features
Under the guidance of the Head Workshop Operations learn how to perform and complete PID (Pre-Delivery Inspection) Checks before a bike is handed over to a customer
Learn about industry developments, including market intelligence about new brands coming to market as well as technological advances and innovations
If required answer the phone, talking to customers, taking notes where appropriate and defer to the Showroom Manager when required
Once familiar with Cycle Race operations, potential opportunity to support in-store and external marketing events, including bike preparation, logistics, event management, and customer engagements
Sharing ideas about social media marketing activities, which would help strengthen the Cycle Race brand
Training:
Apprenticeship in bicycle mechanics Level 2
Remote (but the apprentice will have to attend a training centre to complete Cytech qualifications- Levels 1, 2 and 3)
Ongoing in the workplace
18 months for End Point Assessment
Functional Skills maths & English if applicable
Training Outcome:
Full-time bike technician & sales
Support for other technical trainings, qualifications
Become Assistant Manager Workshop
Longer term become Head Workshop Operations
Attend trade events in the UK and possibly overseas
Employer Description:We are a passionate E-Cargo & E-Bike Retailer & Service Centre in London and are determined to make an impact on our local communities by delivering a personalized customer service that is second to none. We pride ourselves in sourcing and looking after the most innovative and technological advanced E-Cargos & E-Bikes out there. Working at Cycle Race means getting hands on experience to all aspects of running a growing bike business, from servicing the latest E-Cargos & E-Bikes, using the most up to date software diagnostic tools, consultative based selling, social media marketing, extensive external events engagements and attending industry trade fairs in the UK and Europe. We’re seeking a highly motivated, enthusiastic, smart, diligent individual who has a keen appetite to get fully involved in the business and become an integral part of the team.Working Hours :Monday - Midday, Tuesday - Saturday, 10.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Punctual,Willing to learn,Integrity,Enthusiastic,Empathetic....Read more...
Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce CRM to ensure seamless order processing.
Data insights: Use sales data and Power BI reports to monitor customer spend, identify trends, and provide actionable insights to key stakeholders and internal stakeholders.
Customer order tracking: Create and share order tracking reports from CRM data to keep customers informed and ensure transparency throughout the order lifecycle.
Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency.
Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally.
Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support.
Customer experience excellence: Deliver outstanding service in line with MBA’s values, ensuring timely, courteous, and professional communication.
Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance.
Training:Why choose our Data Essentials apprenticeship?
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Excel and Power BI.Training Outcome:Upon completion of the apprenticeship, there is the opportunity to stay on as a full-time employee.Employer Description:MBA Information Technology is a UK-based managed service provider and IT consultancy, delivering hardware, software, and strategic technology solutions to mid-sized businesses. Founded in 2005, the company specialises in areas like cybersecurity, cloud services, automation, and end-user productivity. It is known for its consultative approach and focus on long-term client relationships.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Tudor Employment Agency are currently seeking a highly organised and proactive Weighbridge Administrator to work for our client based in Sheffield.The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.Rate of pay: £12.25 per hourHours of work: Monday to Friday - 07.30am - 4pmKey Responsibilities for the Weighbridge Administrator:
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectivelyAlways putting customers first and finding personalised solutions to meet their needsBuilding strong relationships with both internal and external customers to ensure we deliver the best serviceConstantly seeking ways to improve the customer experience and resolve any challenges they may faceKeeping up-to-date records and adhering to data protection regulations to ensure customer confidentialitySupporting the business by promoting products and services to our customersEmbracing a curious and proactive attitude to continuously develop knowledge and skillsWorking collaboratively with other teams to deliver timely resolutions for customersAchieving targeted growth and provide exceptional service
Key Skills for the Weighbridge Administrator:
Proven ability to put the customer first, whether it's face to face or on the phoneAn ability to take the time to truly listen to customers and understand their needs, ensuring effective communicationEnjoy working as part of a team and thrive under pressure, with a flexible and can-do approachUse strong planning and organisational skills to deliver excellent serviceShow great interpersonal skills and pay attention to detail in everything we doBe proactive, adaptable, and always willing to go the extra mile for our customersHave a passion for personal and professional growth, and a commitment to exceeding expectationsBe open to a broad range of activities and able to adapt to changing business needsGood attention to detail, speed of typing, and a friendly telephone manner are essentialA basic understanding of business finance and customer profitability is importantBe proficient in using Google Office Applications and able to learn new systems quicklyTake initiative and have a genuine interest in going above and beyond for customersPossess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5GCSEs grade C or above including Maths and English
In order to be considered for the Weighbridge Administrator vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOWEIAD/41Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Daily/Weekly Tasks:
Correct identification and safe use of welding, fabrication, cutting, and grinding equipment.
Welding, grinding, fabrication, and sawing/cutting of metals and components.
Reading and interpreting technical drawings to complete work accurately. Supporting material repairs, refractory brickwork, and component preparation. Foundry Service & Maintenance.
Assisting in the knock-out and re-lining of furnaces and ladles at customer sites.
Learning about material selection criteria for different applications.
Supporting gas commissioning and mechanical maintenance tasks under supervision.
Assisting with repairs and servicing of foundry equipment. Health, Safety & Compliance.
Using safe manual handling techniques and operating lifting and handling equipment (such as hoists, slings, and cranes) under supervision.
Maintaining good personal hygiene and workplace cleanliness.
Following all health & safety, PPE, and workplace procedures.
Accurately completing administration, training logs, inspection records, and job sheets.
Logistics & Operations.
Receipt, despatch, and packing of materials.
Supporting use of forklift trucks (FLT) and liftinglhandling equipment once trained and certified.
Organising and preparing materials for workshop and site-based activities.
Customer Service & Representation.
Working flexibly to meet customer requirements, including at customer premises.
Assisting senior engineers on-site while maintaining professional standards.
Representing the company positively through respectful behaviour and communication.
Training:This is a Level 2 Welding Apprenticeship, delivered over a period 2 years.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG or In-Comm Training Services in Telford, TF3 3AJ, 1 day per week for duration of the apprenticeship.Training Outcome:There will be a full-time position available upon completion of the apprenticeship.Employer Description:Founded in the early 1960’s, John Winter still operates on the existing site at Washer Lane in Halifax, where it's Head Office and manufacturing facility are based.
Originally, the business was built on supplying small traditional foundries with oil bonded sands and a small range of products for Foundry and Engineering industries. Since then the company has seen many changes, adapting and evolving to meet the ever changing needs of our customers. Move forward some 20 years to the early 1980’s. From humble beginnings the Dental business was also founded, which added a further arm to operations and worked well alongside the Foundry business. The 2 industries share many similarities: mould making and casting technology, not to mention, release agents, resins, alloys and furnaces.
Decades later, John Winter are now at the forefront of both of these industries thanks to our own bespoke foundry products, many of which are researched, developed and made on site before being utilised by customers to support a multitude of industries including aerospace and automotive in the UK, as well as the wider global market, for which we have our own dedicated export department.
On the Dental side of the business we have gone from strength to strength, forging great partnerships with industry leading suppliers which enable us to service traditional methods of Dental manufacturing as well as maintaining our position at the forefront of the ever evolving digital dental market.Working Hours :Monday to Friday, 7.00am - 2.00pm. Flexible times.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Physical fitness,Flexibility....Read more...
Driver TechnicianHourly rate £13.00 ph Based at: Wallasey Service Centre CH44 7HX – full UK driving licenceFull Time - Hours – 8:00 – 17:00 Mon-FriWe are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester, Ellesmere Port, Liverpool, South Sefton & Southport and Formby and we welcome applications from people who reside in these areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. PLEASE NOTE THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDHS ....Read more...
Your day to day duties and training will include:
Maintaining, Improving and developing good customer relations.
Increasing the company's market share with an already established customer database.
Dealing with customer requirements in an efficient way.
Working closely with the Sales Director using strategy and training to provide an overall positive customer experience.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Progression within the sales team
Employer Description:Repairers and manufacturers of electronic parts for the Automotive sector.
Predominantly Bus, Coach and Commercial.Working Hours :Monday – Friday, 7.30am – 4pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
