Helpdesk and attend to customers' sites if necessary. Be a member of our team and share our values
Friendly, fun and honest (Don't think of colleagues, think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?)
Innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new)
Hard working (get to work on time, don't waste time, always thinking about what I can do to help improve things)
We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling) Customer Service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly)
Duties and key responsibilities
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/Apps at the client location.
Build, configure new PCs, servers and network devices to the required specifications.
Provide support for IT infrastructure components, including desktops, laptops, applications and on-site telephony.
Maintaining internal support documentation.
Daily network monitoring and backup monitoring.
Server support and maintenance task management.
Server OS and hardware installation.
Provide out-of-hours support where required.
Candidate must attend customer sites in a timely fashion.
This role requires frequent travel to customers' premises all around the year.
Maintaining high standards and professional image of the company is an absolutely necessary at all stages.
Preparing regular end of day reports on the tasks assigned is required.
This role requires a good positive attitude towards job, tasks, clientsand events at all times.
Constantly improving IT support skills is absolutely necessary and a passion for learning is a must.
Training Outcome:The right candidate will be retained and have a perm job after. Promotion prospects and salary increase plus annual bonus scheme.Employer Description:IT Managed services company providing IT Support remote/onsite to business customers from 5 - 300 users in size. We currently support over 1000 devices/users and are growing steadily.Working Hours :Monday to Friday, 9 am - 5.30 pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Ability to prioritise,Proactive & positive attitude,Confident in public speaking,Enthusiasm,High level of customer service....Read more...
My client is seeking a Senior Area Sales Manager covering the UK & Ireland for a world leader in complex automated capital equipment. They design and manufacture a range of high value, complex, electrical powder coating industrial equipment for a range of industries.
The Senior Area Sales Manager will be responsible for driving sales growth by identifying and acquiring new business, managing client relationships, and preparing commercial offers to customer requirements.
Role and Responsibilities
Develop and implement targeted strategies to grow our customer base within assigned the UK & Ireland.
Partner closely with engineering, product development, and customer service teams to ensure high level of client satisfaction and positive
Strong technical Engineering understanding across electro-mechanical and Pneumatic principles
Solution selling to complex customer requirements
This is a fantastic opportunity for a Senior Area Sales Manager to join a well-established, successful company offering good career prospects.
APPLY NOW for the Senior Area Sales Manager in covering the UK & Ireland, by sending your CV to TDrew@redlinegroup.Com quoting ref. THD1340. Otherwise, we always welcome the opportunity to discuss other roles similar to Sales jobs on 01582 878 84 or 07961 158762.....Read more...
Eyewear Area Sales Representative, South East. Zest Optical is currently recruiting an Eyewear Area Sales Representative on behalf of a global leader in the premium eyewear industry, renowned for its high-quality sunglasses, optical frames, and sports eyewear.
This company takes great pride in the exceptional craftsmanship of its products and its outstanding customer service. The role will involve working closely with independent opticians across South East England, covering the following postcodes:AL, BN, BR, CB, CM, CO, CR, CT, DA, E, EC, EN, GU, HA, HP, IG, IP, KT, LE, LU, ME, MK, N, NN, NR, NW, PE, RG, RH, RM, SE, SG, SL, SM, SS, SW, TN, TW, UB, W, WC, WD.
As an Eyewear Area Sales Representative, you will be responsible for developing existing client relationships while identifying and acquiring new business opportunities within your territory.
Eyewear Area Sales Representative – Role
Build, develop, and maintain strong business relationships with existing and potential customers within your assigned region to drive sales growth.
Work closely with the National Sales Manager to set annual customer targets and ensure these objectives are clearly communicated and agreed upon.
Proactively resolve customer issues and handle complaints efficiently to ensure customer satisfaction.
Collaborate with internal departments, including Sales Operations, Accounting, Logistics, and Technical Service teams, to ensure seamless customer support.
Analyse market potential and assess the value of both existing and prospective clients to the business.
Generate and follow up on leads, sharing key opportunities and insights with your team.
Stay informed on product developments, technical innovations, market trends, and competitor activity through regular store visits and industry research.
Represent the brand at trade shows, exhibitions, and conventions to promote products and expand your professional network.
Eyewear Area Sales Representative – Requirements
Proven B2B sales experience, ideally within the eyewear or fashion sectors.
Strong self-motivation with the ability to work independently and meet tight deadlines.
Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
Strong analytical skills with the ability to interpret and act on data effectively.
Eyewear Area Sales Representative – Salary
Base salary: Up to £44,000 (depending on experience)
On-target earnings (OTE): Up to £70,000
Company car and a comprehensive benefits package
To ensure you don’t miss out on this exciting opportunity, please click “Apply Now” below.....Read more...
My client, based in Stockport, is a leading and modern conveyancing firm dedicated to transforming the moving market. Their conveyancing and remortgage team provides top-tier service to clients, and they are now seeking additional talented individuals with remortgage experience and excellent client care skills to join their team.
As a Remortgage Case Manager, you will be responsible for managing your own caseload, overseeing the entire remortgage process from initiation to completion. This includes shaping the client experience, tackling complex legal aspects, and driving positive outcomes. You will work alongside a collaborative, high-performing team known for innovation and exceeding expectations. Additionally, the firm offers a lucrative bonus scheme, providing an opportunity to earn an extra £12K £15K per year on top of your base salary. There is also a clear career progression path available, offering the chance to grow both professionally and personally.
Key responsibilities include managing a substantial caseload of remortgage files, meeting personal targets, and prioritizing and managing deadlines. You will handle complex aspects of the remortgage process and be responsible for the files from opening to completion with administrative support. Providing exceptional service to clients, introducers, and associates is a key aspect of the role, along with addressing complex inquiries and identifying potential risks. You will ensure that files comply with service level agreements, regulatory, and statutory requirements, and maintain detailed telephone notes throughout transactions. You will also assist with training and coaching trainee case managers, suggest improvements to processes, and ensure compliance with company policies.
The ideal candidate will have at least 2 years of experience as a case manager, be a self-starter with strong initiative, and have a passion for delivering high levels of customer service. You should also possess strong attention to detail and excellent verbal and numerical skills.
With a salary on offer for this role ranging from £24,000-£28,000 depending on experience level, this firm also offer Hybrid working with a mix of working from home and in office as well as 23 days holiday which can increase with service and a whole host of further staff perks!
If this role is of interest to you, please get in touch to discuss further on 0161 9147 357 or email t.carlisle@clayton-legal.co.uk
....Read more...
Service & Product Technician required for installation & Service of Noke projects across the UK and Europe.
Responsibilities and duties for the role will include:
• Working closely with Installers on sites to ensure the installation of Noke parts are in line with company specifications.
• Help train new installers in the Noke team on Noke products.
• Examine cables once they have been installed to make sure this has been correctly fitted.
• Work in conjunction with the operations team to determine necessary job components and proactively correct project concerns.
• Coordinate with operations to ensure Noke projects are completed in a timely manner.
• Develop and maintain schedules of work and forecasts for completion projects within the timeframes.
• Research and implement products, processes, and services for continuous improvements in the delivery of results.
• Provide emergency response for installation and service, as requested by the customers.
Key attributes/skills and qualifications:
• A minimum of 2 years working with installers and understanding installation means and methods.
• Technical experience of 2 years in electronic security systems.
• Possess a customer-centric attitude with the ability to collaborate.
• Proficient in MS Office Suite of programs - Word, Excel, Outlook, Project.
• Strong Mechanical and Technical aptitude.
• Travel required.
• Manually competent and awareness of manual handling.
• Full driving license essential
• Language – English with any other languages preferable. French would be valued.....Read more...
Key Responsibilities:
· Assist in managing day-to-day business operations, including inventory management, order processing, and customer service. · Support the team in developing and maintaining strong relationships with business clients. · Learn to analyse business performance data and generate reports to help improve efficiency and sales. · Participate in training sessions and workshops to gain a deeper understanding of Apple products and services.· Collaborate with team members on various projects and initiatives to enhance business growth.Training Outcome:Full-time role available after successful completion of the apprenticeship programme. This is a long-term hire from Storm who have a history of hiring apprentice graduates.Employer Description:Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software to networking, cloud and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales, solutions and technical expertise, we work hard every day to retain our impressive portfolio of private and public sector clients.Working Hours :Monday to Friday 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Key Responsibilities:
Assist in managing day-to-day business operations, including inventory management, order processing, and customer service
Support the team in developing and maintaining strong relationships with business clients
Learn to analyse business performance data and generate reports to help improve efficiency and sales
Participate in training sessions and workshops to gain a deeper understanding of Apple products and services
Collaborate with team members on various projects and initiatives to enhance business growth
Training:
Business Administrator Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Full-time role available after successful completion of the apprenticeship programme
This is a long-term hire from Storm who have a history of hiring apprentice graduates
Employer Description:Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software to networking, cloud and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales,Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Team Working,Organisation Skills....Read more...
A Technical Customer Support Engineer is sought to join an innovative engineering team in Nottinghamshire, contributing to the technical support, specification, and design of bespoke electronic systems used worldwide.
The Technical Customer Support Engineer, Nottinghamshire, will play a key role in providing exceptional service to customers and distributors, ensuring the correct equipment is specified for projects and that all technical enquiries are handled efficiently. Working closely with the Customer Support Manager, you’ll deliver a high-quality experience through a mix of phone, email, and web-based communication.
Responsibilities include:
Assessing new project enquiries, responding to customers, and booking project details into the CRM system
Identifying suitable system types to meet specific project requirements
Providing technical support and remote troubleshooting of complex systems
Preparing accurate equipment quotations and responding promptly to bid requests
Conducting site visits, surveys, customer meetings, and demonstrations
Delivering technical training to customers
The Technical Customer Support Engineer, Nottinghamshire, will have the following key skills:
Experience working with audio systems and technology
Experience designing on CAD programmes
Excellent communication skills, with the ability to explain technical systems clearly and confidently to customers
Strong IT skills, including Microsoft Office, with the ability to quickly learn new software packages
APPLY NOW – the Technical Customer Support Engineer job in Nottinghamshire could be of interest. Send your CV to ADighton@RedlineGroup.Com Or call Adam Dighton on 01582 878821 / 07961 158768.....Read more...
Retail Sales Assistant
McArthurGlen Ashford Designer Outlet
Initial 6-month contract with potential to extend
Available contracts:
2 x 30 hours per week
2 x 25 hours per week
2 x 20 hours per week
Hourly rate: £13.50
Start Date: 12th of November 2025 - Must be available to start on this date!
Be part of something exciting!
We’re delighted to be supporting an established international brand with their opening of a brand-new store at McArthurGlen Ashford and we’re looking to build a friendly, customer-focused team to make it a success!
This is an exciting opportunity to join an established international brand as it expands into the UK. If you’re passionate about retail, love engaging with customers, and want to work in a positive, team-oriented environment, we’d love to hear from you.
What you’ll be doing
Delivering exceptional customer service with enthusiasm and professionalism
Supporting daily store operations, including till work and stock management
Maintaining excellent visual merchandising and store presentation standards
Working collaboratively to create a welcoming, enjoyable shopping experience
What we’re looking for
Previous retail experience – ideally from a customer orientated retailer
Friendly, approachable, and confident communicator
Reliable, flexible, and able to work weekends and evenings when required
A positive team player who takes pride in great service
Interested? Apply today.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.
C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.....Read more...
Company Description:
Medlock Electrical Distributors are the largest independent wholesale group in the UK and a leading member of the ANEW buying consortium. Recent rapid growth has seen us increase our number of branches from 23 to 44 in the last 6 years and now have branches in the Republic of Ireland (Dublin and Cork), Scotland (Elgin, Stornoway and Inverness) and the Lake District (Kendal).
Medlock's were formed in 1910 and eight years ago celebrated our centenary. Our 108 years in electrical wholesaling gives us considerable experience and knowledge that enables us to give our customers a wide choice, great value but above all an unbeatable service.
We are looking for a highly motivated apprentice to join our busy branch. After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Emailing and Working with our online systems
Answering customer enquires
Learning about Electrical Wholesale and products
Involvement in online side: website content/social media/marketing/online customer service
Training:
As an apprentice, you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace, and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge-based qualification
End Point Assessment - Final Knowledge Test, Observation and Discussion
Training Outcome:Excellent opportunity for the right person upon successful completion of the apprenticeship.Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1-hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
Once trained, you will be working both autonomously and as part of the team.
You will need the confidence to deal with learners, parents and clients/visitors face-to-face, as well as via email and on the telephone, so a good standard of communication is essential.
Administrative elements including:
Registering learners for their qualifications with the awarding organisation
Claiming certificates
Generating in-house certificates
Filing and photocopying
Customer service elements including:
Greeting customers
Dealing with telephone calls
Ensuring learners and clients/visitors sign in
Designing displays
Keeping reception and restroom clean and tidy
Using Word and Excel
Adhere to all of Oracle’s policies and procedures, including Data Protection, Health and Safety, Equality and Diversity and Safeguarding
This list is a brief overview with many varied duties not listed above.Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:
Progression into full-time employment following completion of the apprenticeship
Employer Description:The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for, Apprenticeship and Advanced Learner Loan provision, alongside commercial training and study programmes. They have two state of the art training centres in Doncaster and Rotherham and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.Working Hours :Monday to Friday 9.00am to 4.00pm.
Hours may be rotated with a second person and be 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Focused on building & maintaining client relationships, helping with all aspects relating to the ongoing management of their car parks this opportunity is located at the offices in Lancing Business Park. This role promises to be varied and offer the successful applicant the chance to work with a company who is customer centric and known for their dedication of their employees, their investment in new technology, and general company ethos.
Part of a dedicated team that puts in a lot of hard work and is recognised for their efforts the company promotes close collaboration to achieve their best potential together. The core values are family, resilience, teamwork, passion and innovation and are at the centre of everything they do and strive to be.
Key Responsibilities:
Answer client queries and keep them up to date
Provide quotations and invoices
Arrange installations (signage, CCTV, payment machines)
Sending communication to current car park users
Issue parking permits
Update client and site information on the in-house CRM system
Supporting with team tasks to ensure the team runs smoothly
Training:Customer Service Practitioner Level 2.Training Outcome:The correct candidate will move on to a full-time position within the company after completion of their apprenticeship.Employer Description:National Parking Control is an elite parking management company operating across the UK. Using the latest state-of-the-art equipment and innovative technology, National Parking Control provides effective and intelligent solutions to all parking issues. We work in partnership with the leading businesses in all sectors throughout the UK, including Commercial, Residential, Leisure, Hospitality, and Retail. Unlike other parking management companies, NPC provide all clients with an expert personal account manager to always provide a tailored industry-leading service. They pride themselves in being able to offer a variety of conscientious advantages for parking enforcement, and in most cases, all parking services are provided free of charge.Working Hours :37.50 hours per week - Monday to Friday - 9am to 5pm with half hour unpaid for lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Natural Charisma,Self-Motivated,Good Telephone Etiquette,Pride in their work,Outgoing and friendly....Read more...
We are seeking a detail-oriented and proactive Sales Administrator to join our team on a permanent basis. This is an exciting opportunity to play a key role in supporting the sales department, ensuring accurate processing of documentation, and contributing to a smooth customer journey.
Key Responsibilities:
Ordering vehicles within specified timeframes
Creating customer orders and processing invoices
Allocating vehicle registration numbers and handling taxation
Ensuring all sales documentation is complete and accurate
Invoicing and registering manufacturer warranties
Submitting daily funding reports
Collaborating with the sales team to process documents efficiently and accurately
Supporting audit processes by maintaining accurate and secure customer records
Assisting Accounts and Management with sales reporting
Allocating costs and bonuses to the correct vehicles
Conducting monthly vehicle stock checks and managing vehicle write-downs
Answering internal and external calls in a professional and polite manner
Contributing positively to a small, collaborative team environment
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:Here at Bennett Renault, it’s our mission to provide our customers with the best possible service – a service that exceeds expectations and enables you to drive away completely satisfied. To that end, we have several guarantees that mean you can choose us with confidence. Not only will you receive a warm welcome and friendly, impartial advice, you can be sure that our prices are competitive, and that we’ve made sure your new vehicle is reliable.Working Hours :Monday - Friday, 08:30 - 17:30Skills: Communication skills,Attention to detail,IT skills....Read more...
Duties will include;
Support with QOF admin tasks and patient appointments
New patient registration and queries
Preparing spreadsheet of notes to go to LG archive
Childhood immunisations administration
Use clinical system EMIS Web and Docman for all patient related activities
Scanning and attaching of patient documentation
Shadowing colleague to learn how to process deductions and rejections
Participate on a daily basis in task management and ensure that tasks are kept up-to-date at all times
Sorting the mail, scan letters, file records.
Keep notice boards tidy and up to date and general ‘housekeeping’ of waiting areas
Oversee daily postal service making certain cover is in place during periods of absence
Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. Acknowledge a patient’s arrival at reception
Deal with all general enquiries, explain procedures and make follow-up appointments as appropriate
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Any other admin duties as requested by Management
Training:Customer Service Practitioner, level 2.
Fortnightly attendance at Riverside College, Widnes. Training Outcome:There may be opportunities for the successful Apprentice to apply for internal opportunities if these arise, following the successful completion of the apprenticeship. Employer Description:This role is based in a General Practice offering NHS Healthcare. This setting aims to create an efficient and friendly way of providing the highest possible level of health care.Working Hours :37 hours each week to be worked Monday to Friday 8am to 6pm.
It is mandatory that you work at least one of the Saturday flu clinics per year.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Non judgemental,Patience....Read more...
Assist the EST’s to carry out pest control treatments, ancillary service investigations and works, during site visits to domestic and commercial customers in response to requests for service.
Assist with regular pest control stock audits, stock rotation, stock control and stock orders.
Assist in the calculation of charges for commercial pest control treatments which have been carried out.
Deal with telephone and email enquiries/ complaints received from customers/Contact Centre, escalating to the relevant person
Carry out all tasks taking into account issues of confidentiality
Use effective communication to ensure quality and consistency in your daily task.
Provide support for Environmental Health Officers, Technical Officers and other staff in carrying out their duties as required.
Actively promote the pest control service through preparation of information and attendance at promotional events as required.
Undertake job specific training as required.
To undertake and complete the Level 2 Customer Services Practitioner qualification
Understand and comply with the City Council’s environmental policies.
Comply with all Health & Safety policies and legislation in performance of the duties of the post.
Work with information technology and associated systems in accordance with the City Council’s policies & procedures.
Comply with standing orders, financial regulations and Departmental instructions.
Carry out duties and responsibilities of the post in compliance with the City Council’s Equality and Diversity policy.
Take part in the Councils Great performance Conversations Scheme.
Training Outcome:On completion there is a possibility of a permanent job in which you will also obtain a recognised, industry wide qualification in pest control, such as the RSPH/ BPCA Level 2 Award in Pest Management or equivalent.Employer Description:Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.Working Hours :37 hours a week, 8:30am – 5:00pm. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Practical....Read more...
You’ll play a pivotal role in supporting the delivery of one of the city’s most high profile front-line services. This apprenticeship provides an excellent opportunity to gain hands-on experience with in a busy local government environment, developing advanced administrative, organisational and communication skills.
You will work alongside experienced officers and supervisors, supporting the effective management of parking and enforcement operations, alongside customer services. Every week will combine structured learning, practical office-based work and exposure to real-world service delivery.
Key responsibilities will include:
Providing comprehensive administrative support across parking and enforcement services, including accessing and analysing digital parking systems such as RingGo (cashless parking) and Chipside (Parking enforcement management systems), preparing correspondence, and maintaining accurate records in line with policies.
Assisting the coordination of parking permits, penalty charge notices enquiries, and financial reconciliations, ensuring information is recorded and processed efficiently and in compliance with data protection requirements.
Supporting customer and stakeholder communication, including responding to public enquiries, liaising with internal departments and drafting professional responses under supervision.
Contributing to reporting and performance monitoring, analysing operational data, assisting with monthly key performance indicators and identifying opportunities for service improvements.
Developing a sound understanding of local government processes, governance and customer excellence, while working within the council's values and policies.
You’ll receive structured on-the-job training, dedicated mentoring and support. Your experience gained will provide a strong foundation for progression within business administration, customer service and wider local government roles.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:The role will help you develop key transferable skills.
The experience you gain will stand you in good stead for the future and potentially open up options for further employment, if not with the City Council, then with other local authorities and beyond.
We have several employees still with us at the council who once joined as apprentices. Our opportunities are open to all employees and we would encourage anyone joining us to continue their career here.Employer Description:This is an exciting time to join Worcester City Council!
We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.
Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.
We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing. We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.
By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.Working Hours :Monday – Friday 8am-4pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Computer literate,Time management,Reliable and punctual,Confident....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £35K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RCA....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £35K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RCA....Read more...
Assist with the processing of invoices received from suppliers ensuring that they match correctly against purchase orders.
Checking and reconciling Suppler statements ready for payment.
Other ad hoc finance and administrative duties as required.
Checking and processing all credit card, PayPal and Amazon payments received and allocating t customer accounts on sage.
Training Outcome:A permanent role may be available at the end of the apprenticeship.Employer Description:CaterKwik Ltd is one of the UK’s leading suppliers of commercial catering and laundry equipment. Established in 1994 and based in Ulverston, we pride ourselves on delivering exceptional service, a wide product portfolio, and a fast-paced, customer-focused working environment.Working Hours :Monday to Friday 8am-5pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Initiative....Read more...
Network Implementation Engineer / Network Consultant
Hybrid based.
One of the most successful and rapidly expanding mid-tier IT Service Providers in the UK are seeking a Network Consultant to join their growing team. They are one of the most highly decorated IT Service Providers in the country.
The work will involve designing (HLD/LLD) and delivering on a range of network infrastructure projects to customers across a UK wide MPLS / Forti SD-WAN network and vCloud environment which includes deployment and configuration of a range of Firewalls (Fortigate / ASA’s / Palo Alto)
It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter. In addition, you will be working with some of the most competent engineers, consultants and architects in the country.
What you’ll need:
Experience in providing High-level and Low-level designs.
Relevant Cisco qualifications; minimum CCNP (or equivalent experience)
Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6.
Experience working with and provisioning MPLS networks, including L2/L3 VPN and traffic engineering, OSPF,
BGP, and QoS on Cisco networks.
Experience in the troubleshooting and configuration of Cisco network equipment
Experience in deploying SD-WAN solutions (Ideally Fortinet)
Excellent communications / customer service skills and experience liaising directly with customers, vendors,
service providers and suppliers.
Comfortable working independently on projects and support issues
Experience configuring / troubleshooting Cisco and/or Fortigate Firewalls would be of benefit.
Paying up to 60k, depending on experience.
Hybrid based (2 days per week in their Leeds office0
Must be eligible to work in the UK.....Read more...
Pharmacy Technician Apprenticeship - [Barking]
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
Maintain a quality service through auditing and evaluating the service and processes and respond to feedback.
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.Potential for full time employment on successful completion of the apprenticeship.Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon- Fri 9.00am-6.00pmSkills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Technician Apprenticeship - [Leeds]
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
Maintain a quality service through auditing and evaluating the service and processes and respond to feedback.
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.Potential for full time employment on successful completion of the apprenticeship.Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday, Shifts TBC.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Technician Apprenticeship - [Hove].
Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.
Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.
Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.
Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.
Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.
You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence.
Potential for full-time employment on successful completion of the apprenticeship.
Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Full time. Days and times to be confirmed.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Technician Apprenticeship - [Cambridge]
• Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.• Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.• Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.• Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.• Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.• You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.Training:Pharmacy Technician (Integrated) Level 3.Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.Potential for full time employment on successful completion of the apprenticeship.Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :9 am till 6 pm Mon to Fri, Sat, Sun closed.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
