JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Sales support
Stock handling
Visual merchandising
Digital marketing
Customer service
Website management
Administration for all departments
Training:Full Business Administration Level 3 apprenticeship
All training will be in the work place, no college attendance required. Training Outcome:Possible full-time employment on successful completion of the apprenticeship. Employer Description:We are a family rung interior and furniture retailer with High Street showroom and website. We offer a great working environment.Working Hours :Monday to Friday 9.30am to 5.30pmSkills: Communication skills,IT skills,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental....Read more...
IT Support – New York City, NY – $65,000 to $85,000 DOEWe’re partnering with a prestigious new private members' club to find a dedicated IT Support Specialist to join their team. This role offers the chance to manage day-to-day technology operations, ensuring seamless performance across all systems while providing hands-on support to staff and members. It’s a fantastic opportunity for someone passionate about IT and service, looking to grow and make an impact in a refined, high-caliber environment.Requirements:
Proven experience working in a IT Service Desk environment, preferably in a high end, luxury space.Excellent communication and organizational skills, with the ability to manage and support a variety of stakeholders.Strong customer service mindset with a commitment to responsive, user-focused support.Working knowledge of IT infrastructure, hardware troubleshooting, and support best practices.Proactive and solutions-driven, with strong problem-solving abilities and a hands-on approach.Experience with service desk tools and systems; familiarity with Active Directory and platforms like Halo ITSM is a plus.
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot com – nas@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Pharmacy Technician Apprenticeship - [Clitheroe]• Achieve the best possible outcome through a person’s medicines by managing, ordering, receiving, maintaining and supplying medicines and other pharmaceutical products safely, legally and effectively, whilst meeting the regulatory standards.• Provide person-centred health advice to all patients, whether on prescription or over the counter, and refer them to other healthcare professionals when appropriate.• Support the management of the day-to-day operation of the pharmacy, such as clinical governance, business operation and processes, and supervise other pharmacy staff.• Provide training to pharmacy and the wider healthcare teams, such as for new members of staff.• Maintain a quality service through auditing and evaluating the service and processes, and respond to feedback.• You will also gain a nationally recognised qualification at Level 3, equivalent to A level, which will enable you to register with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.Training:Pharmacy Technician (Integrated) Level 3Training Outcome:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.Potential for full time employment on successful completion of the apprenticeship.Transferable skills that are invaluable in the wider world of work.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :37.5 . With Saturday RotaSkills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
To support the effective customer service, administration and finance support to assist the service objectives of alleviating poverty, inequality and disadvantage.
To support the day-to-day operation of projects and programmes, as a key point of contact for project information, signposting and liaising with the public, partners, and project providers.
To provide administrative support to achieve the service goals, and across the wider group where necessary. This includes taking minutes at Steering Group meetings, maintaining accurate and clear programme records, and supporting the ongoing development of projects.
To set up and maintain electronic systems to collate statistical and financial information in line with Gateshead Councils Audit requirements and those of external partners and funders.
To assist in the organisation and running of events that promote the alleviation of poverty, inequality and disadvantage and celebrate success, this may include evening, weekend and school holiday working.
To validate and verify outcome evidence prior to claims for payment.
Such other responsibilities which are appropriate to the grade of the post.
Training Outcome:Progression for the right candidate.Employer Description:The Community Health and Wellbeing service is focused on combating poverty, inequality and disadvantage in all its forms. We collaborate closely with local communities, residents and partners to design and implement strategic programmes, projects, strategies and policies aimed at addressing these challenges throughout Gateshead.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Administrative skills....Read more...
We'll provide all the training you need to thrive in a really friendly, busy place that makes a huge difference to people in our District. We provide advice about financial crisis, debt, benefits, housing, employment and family law. Our service is there for everyone and we often help people experiencing very difficult situations
Main Duties & Responsibilities:
You will be expected to time manage and prioritise your workload as appropriate in what is a very busy and fast paced organisation
Enquiries are received via telephone, email, face to face and answer machine messages
Following set procedures register all client enquiries on the national Citizens Advice electronic record keeping system, Casebook
Maintaining confidentiality and complying with all national GDPR requirements liaise with advisers and relay information relating to ongoing and new cases as required
Process food parcel and fuel voucher requests as appropriateOpen, record, scan and distribute incoming post
Proofread, print and post outgoing mail and record as necessary ready for dispatch
Ensure all incoming client documentation is scanned and added to their electronic data record notifying the relevant caseworker
Process incoming referrals to the service registering clients on our electronic client database and follow set procedures
Book both scheduled and one off appointments using our in house electronic system ensuring the client receives a text message with the relevant details
Provide help, training and support to our volunteer advisers as needed
You will maintain and work with all our administrative systems and procedures to ensure efficient working and compliance with Citizens Advice quality standards, our various funders, including the Money & Pensions Advice Service, Community Fund and our core funder, Lancaster City Council
Any other administration tasks as requested by the Client Services Team Leader or Senior Management Team at Citizens Advice North Lancashire
Reception:
First point of contact for all clients accessing CANL via our reception area offering a welcoming, non judgemental and professional approach
Triage as appropriate and provide information regarding the various different options for accessing advice from CANL
Provide general information about the service as requested
Prioritise and if required seek support from the daily duty person if you feel a client may be in crisis or a matter may be urgent
Register clients as appropriate on our ‘in house’ client database
Provide support to the Advice Navigators dealing with ‘drop in’ clients
Training Outcome:
Citizens Advice offers a structured training programme from apprentice to Advice Director and everything in between
We have a huge range of training so if you're interested in learning about customer service and working in a charity we can train you in a variety of skills and tasks including specialist debt and housing work, and formal advice giving
Citizens Advice is a great place to start if you're interested in a career in law or the charity sector
Employer Description:Citizens Advice North Lancashire is a local charity supporting around 8,000 people each year in Lancaster and Morecambe. We give in depth expert advice to people in all areas of social welfare law including financial crisis, debt, benefits, housing, employment and family law. Our service is free, independent, impartial and always confidential.Working Hours :Monday - Friday, Shifts to be disclosed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Business Admin
Solution-based sales
Identifying customer needs
Meeting commercial KIP's
Training Outcome:We offer rapid internal progression opportunities from day one, with progression to Assistant Manager within the first 12–24 months and after the first two to three years, you could be setting your sights on the position of Store Manager. But it doesn’t have to stop there! We also offer the promotional opportunities of transferring over to Vodafone Core, for those with future career goals outside of retail.Employer Description:We are a Vodafone Partner Agent, based in Somerset, currently offering employment opportunities within our Web Chat team working in our office in Street.
Approaching every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer’s needs. Retaining and growing our customer base.
We are always improving, evolving, and excelling at what we do.
Could you be the one with enough energy and initiative needed to help us deliver amazing customer service and sales each day?Working Hours :Opening hours are 8am to close at 10pm. Your shift would be 8.5hours per day with a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Exclusive Lounge Manager – Dublin - €40-44K
MLR have a very exciting opportunity for a Lounge Manager to join one of Ireland’s leading contract catering companies in one of their exclusive lounges. This is an exciting opportunity to take a lead role in the launch of their new opening lounge, a premium hospitality space designed to deliver a first-class experience to clients and guests.
As Lounge Manager, you will oversee the day-to-day operations of the lounge, manage and motivate a team, and work closely with the client to ensure exceptional service delivery. This is a dynamic and forward-thinking organisation with an impressive portfolio of sites and clients, offering the chance to be part of an ambitious and growing team.
If you are someone with strong leadership skills and a passion for delivering outstanding customer service, then this is the right role for you. Please submit your CV through the link below for more information.....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £28\'000 per annum
Location Newark
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor for their depot in the Newark area.
The successful applicant will work in the depots parts department ensuring that parts are efficiently distributed to the service mechanics / technicians across the various shifts worked on site.
As a Parts Advisor will be responsible for maintaining stock levels in the stores, ordering specialist parts as they are required and undertaking inventory checks to make sure all parts ordered are delivered and are the correct parts needed.
In order to qualify for the Parts Advisor role you must have experience working in the vehicle parts field, be computer literate, have excellent customer service skills and have a valid UK driving licence.
How to Apply for this Parts Advisor role.
If you are interested in finding out more get in contact with John Barnes on 07955 081 481, email john@holtrecruitment.com or send us your CV by Clicking Apply Now!....Read more...
Our client – International consultancy is looking for Senior SAP SD Managing Consultant to join their team on a permanent basis. The role is remote however, travel would be required, and you would need to be based in Germany.
Working with the client means contributing to high-impact projects in a global setting where your skills, expertise, and dedication will be recognised. You will play a key role in shaping strategic initiatives, leveraging SAP’s latest innovations.
Here, you’ll have the opportunity to make a tangible difference for leading organizations while advancing your career within a vibrant, supportive, and innovative environment.
Your Role
As a leader within our SAP S/4HANA practice, you will:
12+ years of experince in SAP
Drive SAP S/4HANA implementations across the full project lifecycle, focusing on areas such as Sales (SD) and Customer Service (CS).
Analyze business needs, identify relevant SAP features, and recommend best practices to optimize processes and deliver exceptional value.
Lead the planning, preparation, and execution of Fit-Gap and Fit-to-Standard workshops to align business requirements with SAP solutions.
Develop and tailor solution designs for identified gaps, ensuring improved business processes and efficient execution.
Act as a trusted advisor and sparring partner for clients, providing expert guidance on project strategies while managing overall project delivery.
Your Profile
To succeed in this role, you will bring:
A degree in Business Administration, Business Informatics, or a related field; alternatively, equivalent expertise gained through significant professional experience and continuous learning.
Proven experience in 3-5 full project lifecycles with a focus on SAP modules such as Sales and Distribution (SD) and Customer Service (CS).
Deep expertise in Sales & Distribution Execution and/or Customer Service, with the ability to design and implement solutions that drive business success.
Hands-on experience with SAP S/4HANA projects and/or relevant SAP certifications, demonstrating your familiarity with cutting-edge ERP solutions.
Strong communication and stakeholder management skills, enabling you to build trust and establish credibility with clients and team members alike.
By joining the client, you’ll be at the forefront of delivering transformative solutions to global leaders, equipped with the tools, support, and opportunities needed to excel in your career.
If you or someone in your network matches this profile, For more information - please apply for this job or send your CV directly and I will call you back to provide you with more details.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Xenia Property Group is a vibrant and energetic property management firm with a clear passion for their brands and commitment to providing a first-class property management offering. Consisting of multiple businesses, this well-established property group specialises in both residential and student block, estate and asset management, operating nationwide.
We have an exciting new opportunity available for an Estates Apprentice to join our growing Estates team based out of our Head Office in Sale. The ideal candidate will be someone who is hard working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.
With the help of the Estates Manager(s), you will manage day-to-day issues and contractors across the sites, ensuring adherence with company standards and health & safety guidelines.
This role would be suitable to an individual with a strong customer service background who is keen to learn new skills. The successful candidate will have a pro-active attitude and a background in delivering excellent customer service alongside strong administration skills. Industry-specific training will be provided. They will also thrive working as part of a team and wider group of colleagues within the business, contributing to and taking part in various activities in the office as a valued part of our growing culture.
Leasehold knowledge and experience working in block management would be advantageous.
Main Duties:
Working with the wider Estates team to ensure a high level of customer service
Assisting the Estates Manager to manage preventative maintenance and schedules
Day-to-day management of a residential and/or student portfolio, managing all repairs and planned maintenance, as well as appointing external contractors to manage repairs and upkeep
Establishing and maintaining relationships with suppliers/contractors and appointing external contractors to manage repairs and upkeep
Training:
Learner will be working towards a Level 2 Property Mantanance Operative Apprenticehsip
Learner will attend our construction skills centre in Kirkdale 1 day a week for their practial training
Training Outcome:
A permanent position will be considered post apprenticeship
Employer Description:Xenia Property Group is a well-established property conglomerate consisting of multiple businesses, operating nationwide. We specialise in property development, both residential and student block, estate and asset management, as well as residential and student lettings. We are a vibrant and energetic firm with a clear passion for our brands and have a commitment to providing a first-class property management offering.
The successful candidate will assist in the successful running of our Estates department. The ideal candidate will be hard-working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.Working Hours :9.00am - 5.00pm. 5 days a week. Days to be confirmed.Skills: Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working....Read more...
Dynamics CE Software Team Lead
(Tech stack: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, Microsoft Dynamics CE / CRM (Sales, Customer Service, Customer Insights), Scrum, Softwareentwickler, Entwickler, Teamleiter, Lead Developer)
Do you want to lead a high-performing engineering team while remaining hands-on with modern Microsoft technologies? Are you motivated by building scalable, future-ready software platforms and creating a culture of technical excellence? Are you ready to step into a leadership role where your decisions drive real impact across development, operations, and stakeholder collaboration? Then this opportunity could be your next career move.
Our client is hiring a Team Lead to take ownership of a cross-functional product team working on mission-critical applications. You’ll shape the technical strategy, guide engineers through complex challenges, and build an environment of continuous improvement and strong team engagement.
Candidates should bring experience with: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM (Sales and/or Customer Service modules). A solid foundation in agile development practices (Scrum, TDD, CI/CD, Pair Programming), as well as a servant leadership mindset, is essential. You’ll be responsible for both the technical and people aspects of your team - mentoring developers, improving delivery pipelines, and representing your team to stakeholders and partner companies. We are looking for a candidate that has the ability to mentor and review their teams work in all aspect of .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM.
This is a great opportunity to join a forward-thinking tech environment with meaningful responsibilities, clear progression, and the chance to actively shape both product and process.
Location: Remote (Germany-based)
Salary: €80.000 – €95.000 + Bonus + Benefits
Languages: German and English required (B2+)
Applicants must be based in Germany and have the right to work in Germany.
NOIRGERMANYREC
NOIREUROPEREC
NOIREURLEAD
NC/SM/REM8095....Read more...
The successful candidate will be personable and outgoing with the ability to communicate effectively at all levels across the business. You will be self-motivated, organised, and able to form strong relationships with internal and external teams.
This role requires excellent administrative skills and a keen eye for detail, experience working with Word and Excel is essential. An interest in the events of Sports Tours International would be desirable but not essential. A hard working and positive attitude is much more desirable than event experience.
Duties will include:
Dealing with Customer Service emails, replying and taking any action as required
Processing new bookings checking they have all the correct elements attached i.e event entry, travel insurance etc.
Processing event entries, sending links to clients to process entries
Collecting any missing data in order to process an event entry
Checking client outstanding payments and send clients balance reminder emails
Processing any manual payments as required
Ensuring all bookings are confirmed with hotels
Assist the product team where necessary to load accommodation, entries, and packages
Assist the sales team where necessary to administer international entries from our international partners
As part of this role international travel will be required so a valid passport is essential.Training Outcome:
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's
Employer Description:Sports Tours International is a leading specialist travel company, dedicated to providing high-quality sports travel experiences worldwide. Established with a passion for sport, the company organises tailored tours for athletes, teams, and sports enthusiasts, offering seamless arrangements for major events and competitions. Known for exceptional customer service and expert knowledge, Sports Tours International delivers unforgettable travel packages that combine top-class sports events with cultural and leisure experiences.Working Hours :Between Monday - Sunday, 9.00am - 5.00pm, 5 working days per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Answering incoming calls from private patients, consultants, and hospital teams
Speaking with patients to understand their needs and booking them for the correct consultation
Accurately capturing and updating patient details in the system
Taking payments from self-pay patients and recording transactions correctly
Collecting full insurance details where applicable, including policy numbers and authorisation codes
Ensuring each record includes the required minimum dataset before progressing the booking
Maintaining a polite, calm, and efficient manner on the phone at all times
Helping reduce the volume of routine calls to the medical secretaries by taking and handling enquiries at the first point of contact
Working as part of a supportive admin team, helping things run smoothly across busy private practices
Training:
As well as working towards a Level 2 Customer Service Practitioner qualification, you will learn job-specific skills from experienced colleagues
In addition to a workplace mentor, you will receive support throughout your apprenticeship from a dedicated mentor from the Council's Apprenticeships Team
Training Outcome:There is the possibility of a permanent position within the business once you have completed your Customer Service Level 2. We will then have a meeting to discuss the opportunities available to you.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Concierge respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is always at the highest level.
What you’ll do:
Be the first point of call for customers
Answer incoming calls to the centre
Deal with transactions including setting up direct debits and cash handling
Handle membership enquiries, including selling memberships to customers
Deliver first-class customer service
Answer customer queries
Set up equipment
Be a key support to your team daily, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre
What your apprenticeship includes:
A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Centre Opening Hours (including events):
Monday to Friday, 06:30-22:00.Weekends, 08:00-18:00.
Early shifts start 30 minutes prior to building opening; Late shifts finish 30 minutes after building closes.
Hourly Rates:
Under 18 - £9.34
Over 18 - £13.85
Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:Wavelengths Leisure Centre is located just a 5-minute walk from Deptford train station on the Lewisham and Greenwich border. Working in partnership with Lewisham Council, our 50 station gym also contains two fitness studios, plus a third studio on the first floor.Working Hours :40 hours a week, exact shifts to be confirmed - including early mornings, evenings and weekends.Skills: Communication skills,Customer care skills,Team working....Read more...
Core Tasks and Responsibilities
You will work under the guidance of a dedicated Mentor and experienced engineers to complete the following:
Diagnostics and Technical Evaluation
Identify faults in high-voltage and low-voltage vehicle systems using diagnostic tools and schematics
Analyse sensor and actuator outputs to determine root causes of faults
Use modelling techniques to simulate system behaviour before and after repairs
Repair and Testing
Support the design, test, and implementation of solutions for electrical faults and component failures
Assist in repair or replacement of ECUs, battery packs, wiring harnesses, and embedded systems with oversight
Design and Development
Contribute to the electronic system redesign or modification for enhanced performance or safety
Participate in the evaluation of real-time systems and embedded software within vehicles
Project Support and Documentation
Maintain accurate job cards, fault logs, and customer handover notes to a professional engineering standard
Support project and design planning activities, including sustainability and ethical considerations
Collaboration and Communication
Take part in regular team briefings and technical reviews, communicating effectively with technical and non-technical colleagues
Work closely with technicians and customer service advisors to ensure smooth project delivery and customer satisfaction
Learning and Development
Participate in reflective learning practices and maintain a portfolio of workplace experience for end-point assessment
Use engineering software tools (e.g. MATLAB, Simulink, CAD) to support university assignments and workshop tasks
Training:You will be required on campus for teaching days.
Day release delivery with two block release weeks every semester.Teaching over Semester A (Sept to Jan) and B (Jan to May) with online touchpoints in Semester C.Training Outcome:The broad-based skills acquired during this course will equip you to enter a wide range of electrical and electronics sectors. Our previous graduates have found employment in medical electronics, power generation and distribution industries, communications, avionics and automotive electronics, with many successfully moving into management positions within a few years. Many others decide to stay at the University and extend their engineering education to a postgraduate level.Employer Description:In The Beginning...
Starting out standard maintenance such as oil changes and tire repair, AutoNetVip transitioned to a full service body shop over time. In the late 90's a new wing was added for body work including custom paint jobs. Already certified in many areas, we are still growing fast!
...Still Running
We have a proud history of excellent work and customers service. We have remained loyal in serving our community and, in return, have been recognized through the years by our township, state, and local business organizations. Through our success, we have also been able to give back to our community through donating and volunteering with many local charities.Working Hours :Workshop hours: Monday - Friday, 8:00am - 5:00pm (some flexibility may be offered to support university commitments).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Critical thinking,Fault-finding ability,Diagnostic skills,Interest in EV, hybrid system....Read more...
The main purpose of this job role is to provide administrative support across Cheshire Fire and Rescue Service, helping ensure the smooth and effective operation of our departments.
Your main duties will include:
Handling telephone, email and in-person enquiries
Maintaining accurate records and electronic filing systems
Supporting the organisation of meetings and events
Preparing reports, presentations, and correspondence using Microsoft Office
Ordering stationery, supplies and refreshments using the Service’s ordering system
Providing a professional, customer focussed approach to both internal and external customers
Providing excellent customer service to internal and external contacts
If you’re enthusiastic about developing your career, keen to work in a professional and community-focused organisation, and ready to learn in a supportive environment - we encourage you to apply.Training:As part of this apprenticeship, you will:
Complete a Level 3 Business Administration qualification
Receive guidance and support from experienced colleagues
Have dedicated time during the working week for training and coursework
Attend Warrington and Vale Royal College one day per week for 12 weeks, from January 2026
Be responsible for travel to and from college (with expenses covered by the Service)
Training Outcome:
Temporary fixed term contract for 18 months. The apprentice will be able to apply for any other suitable roles within the service
Employer Description:We are a highly professional, fully inclusive organisation that values, supports and offers growth to our staff whatever their role. We engender a working environment where everyone can be themselves. Our core values amplify our ethos:
• Be inclusive by acting fairly with integrity, respect and without prejudice.
• Do the right thing by holding each other to account for ensuring high standards of professionalism in everything we do.
• Act with compassion by being understanding and offering help to each other and to our communities with warmth, patience and kindness.
• Make a difference by making an impact on our organisation and in our communities in whatever ways we can for as many people as we can.
• Our core values underpin and support the National Fire Chiefs Council Core Code of Ethics
Cheshire Fire and Rescue Service is managed by Cheshire Fire Authority. The Authority comprises councillors from our local communities of Cheshire, Halton and Warrington. The councillors make decisions on things like policy, finance and resources.
The Service is led by the Chief Fire Officer and the Service Management Team.
We have 28 fire stations staffed in a number of different ways to reflect local risks and demands, three community safety (home safety) centres, three community fire protection (business safety) offices, a safety centre in Lymm, an operational training centre and workshops at our Sadler Road site in Winsford along with a joint headquarters facility with Cheshire Constabulary in Winsford.
Our emergency call handling function is provided by North West Fire Control, based at Lingley Mere in Warrington. North West Fire Control is a collaboration between four fire and rescue services providing a control room operation for Cheshire, Cumbria, Greater Manchester and Lancashire.
We respond to emergency incidents across the four unitary council areas of:
• Halton
• Warrington
• Cheshire East
• Cheshire West and Chester
What do we do?
We respond to all emergency calls from the public for assistance. Many emergency calls, however, are not to fires but to incidents where members of the community are trapped in vehicles following road traffic collisions, trapped in machinery, or trapped in less life threatening circumstances as well as being called to chemical spillages and toxic emissions.
We also deal with many other domestic situations such as flooding, storm damage, people unable to gain access to premises, animals in distress etc.
Along with dealing with incidents we also provide community safety advice, which help us to reduce risks and to improve the lives and safety of Cheshire’s residents and businesses.Working Hours :Will most likely be 09:00 - 17:00, Monday to Friday.
However, this is a full time post and the successful applicant will need to work flexibly.Skills: Communication skills,IT skills,Organisation skills,Number skills,Team working,Willing to learn,Literacy....Read more...
Meet and greet customers
Handle telephone calls and email bookings
Using inhouse systems
General customer enquiries
Selling required work on vehicles, including warranties and service plans
Communicating with the workshop
Generating invoices and taking payments
Finalising customer requirements and improving CSI scoring
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:Potential to be offered a full-time role.Employer Description:Brindley Garages now consists of 13 dealerships spread across Cannock, West Bromwich, Wolverhampton and Tipton, representing major brands Honda, Hyundai, Kia, Mazda, Mitsubishi, Nissan, Vauxhall and Volvo. With an ethos tailored to please customers, not just to sell carsWorking Hours :Monday to Friday between 8.30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
About the Role: Our client is seeking a dedicated AV Service Engineer to join their team, providing exceptional service and technical expertise across London. This field-based role involves working primarily in Central London, with occasional travel outside the city. A company vehicle will be provided.
Key Responsibilities:
Field Service Engineering: Respond to AV service call-outs, diagnosing and resolving faults to the client's satisfaction.
Preventative Maintenance: Conduct regular maintenance visits to ensure optimal performance of AV systems.
Installation Support: Assist with site surveys, small AV installations, and provide support for meetings and events as required.
Administrative Duties: Manage and update service tickets, time billing, and van inspection logs in a timely manner.
Team Collaboration: Work closely with the office-based team to ensure follow-up actions are completed efficiently.
Essential Skills and Qualifications:
Proven experience in servicing corporate AV systems, including Crestron, AMX, Extron, video conferencing, audio, DSPs, presentation, and projection technologies.
Excellent verbal and written communication skills, with a strong customer service orientation.
Ability to work to the highest quality standards with meticulous attention to detail.
Strong IT skills, with a proactive approach to learning and problem-solving.
Full UK driving licence.
Desirable Attributes:
Experience in a similar role within the corporate AV sector.
Flexibility and adaptability in a dynamic work environment.
A collaborative team player with a positive attitude.
What We Offer:
Competitive salary and benefits package.
Company vehicle provided for field duties.
Opportunities for professional development and training.
Supportive and inclusive team culture.
....Read more...
Use a variety of online tools and technology including Word,
Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Supporting Consultants with vacancies and candidate sourcing
Training:
Level 3 Recruiter Apprenticeship Standard
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Full time role with the business
Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm and Friday, 8.30am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Use a variety of online tools and technology including Word,
Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Supporting Consultants with vacancies and candidate sourcing
Training:
Level 3 Recruiter
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Full time role with the business.Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm. Friday, 8.30am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answer telephone calls, helping where possible and transfer calls internally
Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation
Assist with customer enquiries
Provide a front of house service for all company visitors
Maintain the office set up and internal systems
Provide administrative support for all staff
To manage and produce successful and achievement marketing posts for the business, which could include online and via mailshots
Following relevant training you will on a day-to-day basis:
Be the 1st point of contact for incidents and service requests, ensuring all conversations and communications are logged correctly
Resolve 1st & 2nd line queries or faults, providing support for traditional telephone lines, broadband connections, leased lines & SIP
Work closely with our partners, our customers and our IT team to troubleshoot and resolve queries and faults
Work to progress within the role to facilitate the provisioning of customers’ services
Training:Level 3 Business Administrator apprenticeship standard:
End-Point Assessment (EPA)
Maths and English Functional Skills, if required, which will be delivered via online training sessions for 1 hour per week
Training will be delivered both online and face-to-face at your employer’s premises
Training Outcome:Full-time position within the business upon completion.Employer Description:Z1 Telecom was founded on 14th March 2002 with the sole purpose of bringing stable and tailored communication services to the SME business sector nationwide. During the last 20 years the company has set about forging long lasting relationships with suppliers and customers alike, resulting in a retention rate that is the envy of our competitors. Our ethos for Z1 Telecom is trust, integrity, honesty and an exceptionally high level of service. This is reflected in every member of our team that either sits on the board or handles calls from our clients.Working Hours :Monday – Friday, 8.30am - 5.30pm, 1-hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Confident Telephone Manner,Self-starter....Read more...
What you’ll do at work
Booking property viewings and evaluations.
Learn how to conduct property valuations and understand client needs.
Shadow experienced estate agents during property viewings.
Provide exceptional customer service to clients in person and over the phone.
Assist in listing properties by gathering key details and photos for marketing.
Support the sales team with administrative tasks and client inquiries.
Dealing with telephone enquiries and email leads.
Registering enquiries and arranging appointments.
Closing deals.
Follow-up enquiries.
Training:
Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent. You will be able to register as an Associate with ARLA, at your own cost.
Delivery is 100% remote via Teams and a series of live workshops. This will facilitate your "off-the-job" learning, along with an online learning platform which you will use for assignments and feedback within your working time.
Functional Skills in maths and English (if required).
Candidates will work towards an End Point Assessment over the duration of the apprenticeship.
20% off-the-job learning is required.
Training Outcome:There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed. Employer Description:Hunters Estate Agents and Letting Agents Darwen are independently owned and part of the fastest-growing estate agency network in the country. This gives our customers the perfect balance of service, you can instruct us knowing that your local branch has hard-working owners that combine their expert local knowledge with the support of a forward-thinking national company.
This combination means we can provide the highest quality creative marketing, the latest industry technology changes and a first-class training academy to provide our staff with important industry qualifications and necessary skills required to deliver the premium service you expect.
We have highly successful teams covering Darwen & Blackburn for all your property sales and lettings requirements.Working Hours :Monday - Friday: 8:45 AM – 5.30PM
Saturday: 9:30 AM – 2:00 PM (1 in 3)
1 hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Full UK Driving Licence....Read more...
