To undertake the specified apprenticeship to achieve a nationally recognised qualification
To be the main point of contact for the named team/service area you are working within.
To deal efficiently and sensitively with correspondence/email/telephone/other social media-based enquiries using the principles of customer care and cascade any concerns or information to the duty senior practitioner or duty manager, and record details of the exchanges on the appropriate system.
Liaising with other professionals, departments, hospitals, GP surgeries and other local authority social work departments where required.
To be part of an overflow call queue for the social work and speciality services teams, taking messages from and escalating urgent matters or taking other appropriate action.
To undertake word processing, presentation and spreadsheet work using computer packages to produce correspondence, reports, presentations, and statistical information.
To undertake filling, photocopying, and scanning and be conversant with all office equipment.
To create service user files to support the day-to-day service process and maintain these to the required standard. To be responsible for destruction dates and undertake file culling as required.
To attend and participate in team and service wide meetings, regarding working practice and new initiatives.
To create and maintain electronic and paper record systems.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Engineering Maintenance Supervisor - Leading M&E Service Provider - Reading, Berkshire - £50,000 per annum CBW are currently recruiting for an M&E Maintenance Supervisor on behalf of a leading service provider, based at a high-profile commercial site. The role is based within a modern, multi-use office facility housing several major tech-focused businesses. The building is high-spec with well-equipped workspace and building services infrastructure. As the site’s Maintenance Supervisor, you’ll lead the engineering team in delivering safe, compliant, and efficient operation and maintenance of all MEP assets. You'll champion high service standards and a strong customer-first approach. This position demands proven leadership, technical expertise, and a solid commitment to safety and compliance. You’ll also represent the client at key meetings and promote a culture of professionalism across the team. Hours of work: 08:00am - 17:00pm - Monday - Friday Key Responsibilities:Supervise all reactive and planned maintenance activities (PPM), ensuring delivery meets service level agreements and KPIsMonitor and update CAFM systems accurately, ensuring data integrity and performance trackingLead audits and inspections of assets and compliance documentation, including condition surveysManage small works and remedial tasks from initial identification through to completionEnsure compliance with statutory legislation, health & safety regulations, and internal proceduresMaintain current COSHH records, risk assessments, and site documentationCoordinate and supervise subcontractors, ensuring quality and safety standards are upheldLiaise with the client, internal teams, and stakeholders, attending meetings as requiredSupport health & safety objectives by chairing or contributing to monthly site safety meetingsProvide technical support and act as a point of escalation during emergency situationsOversee the grounds maintenance teamParticipate in an out-of-hours on-call rota, ensuring continuity of service during evenings, weekends, and holidaysApplicants for the role must be able to meet the following criteria:Fully electrically or mechanically qualified to C&G,HNC/HND LevelExperience of working around critical systems and plantExperience of supervising engineering staffExcellent communication skillsStrong compliance and health and safety understandingExperience of working in commercial hard services FM environmentFull driving licencePlease send your CV to Katie at CBW Staffing Solutions for more information.....Read more...
Generate and qualify potential sales leads
Source and develop customer referrals
Schedule sales activity against pre-agreed business targets
Make sales calls to new and existing customers
Develop and make presentations of company products, services and solutions to current and potential customers
Participate in sales events as required: internal and external events
Accurately maintain sales activity records to support sales teams' reports
Develop and accurately maintain your customer database within CRM
Respond in a timely manner to customer enquiries by telephone, electronically or in person
Ensure customer service satisfaction and good customer relationships
Training:
This is a Level 3 Technical Sales Apprenticeship
Training will be online/onsite and is based on a day a week
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Mooncomputers is a national IT solutions provider that was founded in 2001. For two decades, our consistent success has led us to develop exciting solutions and services for customers across the country. As a direct result, Mooncomputers has rapidly grown and developed a range of managed services that provide businesses with the foundations to build an agile, scalable technology infrastructure, while still ensuring our customers find true value for money.Working Hours :Monday to Friday 9am to 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
What you’ll do at work:
To ensure the highest standards of support are provided to the people who are supported by Leeds Autism Services, you will work within local and national guidelines and always strive to provide the best experience for our service users.
Supporting service users:
Ensure the welfare and development of all service users by providing the highest standards of care and making sure that appropriate attention is paid to their spiritual, physical, cultural, social, educational, and recreational needs, in accordance with service user plans
Promote and implement inclusive, person centred care planning practices
Support service users to plan their support; identify and achieve personal goals and/or outcomes in accordance with agreed plans
Support service users in a non-judgemental manner in-keeping with the principles of Positive Behaviour Support (PBS)
Support service users to access activities which have been identified to help people achieve their goals and outcomes
Facilitate communication in-keeping with individuals’ preferred methods of communicating
Help service users to develop records of their achievements and goals in a format which is right for them
Promote personal liberty, choice, inclusion and decision making within the legal framework of the Mental Capacity
Complete all appropriate recording formats including health and safety records, service user records, medication, etc.
Ensure the safe administration and storage of medication in line with LAS policies and procedures
Recognise changes with regards to physical, social and emotional well-being and bring these to the attention of your line manager
Maintain professional boundaries at all times
As an employee at Leeds Autism Services, you must:
Maintain friendly, empathetic, and professional relationships with colleagues, service users, families, friends, advocates and other external agencies
To work as part of a team dedicated to supporting the needs of people with autism
Be willing to undertake all training and development opportunities required to fulfil the role, and work reflectively to continually improve your own practice
Be pro-active in supporting organisational policies and procedures, and report any concerns to a supervisor or line manager
Adhere to legislation and company policies and procedures in relation to confidentiality, data protection, safeguarding, equality, diversity and inclusion
Comply with internal policies and procedures on the use of company and service user monies/finance
Ensure a clean, tidy and hygienic environment is maintained by all staff and service users
Promote a positive image of people with autism, and the organisation at all times
Ensure that your conduct, inside and outside of your working environment, does not conflict with the professional expectations of the organisation
Training:During your apprenticeship you will be enrolled at Leeds City College and will complete the following programme:
Level 2 Adult Care Worker Apprenticeship Standard
This programme will allow the apprentice to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on-the-job training
The broad purpose of the occupation is to provide a high-quality service to adults. You may be the first point of contact and work in various locations
Training Outcome:Progression to a permanent position at the end of a successful apprenticeship is highly likely.Employer Description:We are charity which supports autistic adults with highly complex needs. Our focus is on ensuring our service users have opportunities to integrate with their community and achieve any goals they have. More info here: www.leedsautism.org.uk/aims
www.leedsautism.org.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.Working Hours :Monday to Friday - Working patterns may involve some unsocial hours, e.g. early mornings, evenings, weekends, and some bank holidays (TBC), as required by the service. Staff are expected to complete any essential tasks before leaving work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Mobile Vehicle Technician
Location: Covering Telford & surrounding areas
Salary: Up to £55,000 OTE
Benefits: Company Vehicle, Private Healthcare, Excellent Pension, Bonus Scheme, Overtime, Ongoing Training
About the Role:
Were seeking a skilled and reliable Mobile Vehicle Technician to join our expanding team, covering Cheltenham/Gloucester and the surrounding region. Youll work independently, travelling to customer locations to carry out diagnostics, servicing, and repairs on a variety of vehicles.
This role is ideal for someone who thrives outside the traditional workshop environment and enjoys the freedom of working on the road all while earning a competitive salary and benefiting from a strong rewards package.
Key Responsibilities:
Perform mobile diagnostics, repairs, and maintenance on a wide range of vehicles
Attend roadside breakdowns and customer call-outs as needed
Deliver a high standard of customer service at every visit
Accurately complete job cards, reports, and paperwork
Maintain safety, quality, and compliance standards at all times
Requirements:
NVQ Level 3 (or equivalent) in Light Vehicle Maintenance & Repair
Previous hands-on experience in servicing and repairing vehicles
Full UK driving licence (essential)
Strong fault-finding and diagnostic skills
Confident working independently with a customer-first mindset
Good time management and communication skills
Whats in it for You:
Salary up to £55,000 OTE (basic + bonuses + overtime)
Fully equipped company vehicle (with personal use allowance)
Private healthcare plan
Generous pension scheme
Tool allowance and full uniform
Ongoing training and development opportunities
Employee perks and staff discounts
How to Apply:
If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Rachael on 07885881841....Read more...
Mobile Vehicle Technician
Location: Covering Birmingham & surrounding areas
Salary: Up to £55,000 OTE
Benefits: Company Vehicle, Private Healthcare, Excellent Pension, Bonus Scheme, Overtime, Ongoing Training
About the Role:
Were seeking a skilled and reliable Mobile Vehicle Technician to join our expanding team, covering Cheltenham/Gloucester and the surrounding region. Youll work independently, travelling to customer locations to carry out diagnostics, servicing, and repairs on a variety of vehicles.
This role is ideal for someone who thrives outside the traditional workshop environment and enjoys the freedom of working on the road all while earning a competitive salary and benefiting from a strong rewards package.
Key Responsibilities:
Perform mobile diagnostics, repairs, and maintenance on a wide range of vehicles
Attend roadside breakdowns and customer call-outs as needed
Deliver a high standard of customer service at every visit
Accurately complete job cards, reports, and paperwork
Maintain safety, quality, and compliance standards at all times
Requirements:
NVQ Level 3 (or equivalent) in Light Vehicle Maintenance & Repair
Previous hands-on experience in servicing and repairing vehicles
Full UK driving licence (essential)
Strong fault-finding and diagnostic skills
Confident working independently with a customer-first mindset
Good time management and communication skills
Whats in it for You:
Salary up to £55,000 OTE (basic + bonuses + overtime)
Fully equipped company vehicle (with personal use allowance)
Private healthcare plan
Generous pension scheme
Tool allowance and full uniform
Ongoing training and development opportunities
Employee perks and staff discounts
How to Apply:
If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Rachael on 07885881841....Read more...
Mobile Vehicle Technician
Location: Covering Lincoln & surrounding areas
Salary: Up to £55,000 OTE
Benefits: Company Vehicle, Private Healthcare, Excellent Pension, Bonus Scheme, Overtime, Ongoing Training
About the Role:
Were seeking a skilled and reliable Mobile Vehicle Technician to join our expanding team, covering Cheltenham/Gloucester and the surrounding region. Youll work independently, travelling to customer locations to carry out diagnostics, servicing, and repairs on a variety of vehicles.
This role is ideal for someone who thrives outside the traditional workshop environment and enjoys the freedom of working on the road all while earning a competitive salary and benefiting from a strong rewards package.
Key Responsibilities:
Perform mobile diagnostics, repairs, and maintenance on a wide range of vehicles
Attend roadside breakdowns and customer call-outs as needed
Deliver a high standard of customer service at every visit
Accurately complete job cards, reports, and paperwork
Maintain safety, quality, and compliance standards at all times
Requirements:
NVQ Level 3 (or equivalent) in Light Vehicle Maintenance & Repair
Previous hands-on experience in servicing and repairing vehicles
Full UK driving licence (essential)
Strong fault-finding and diagnostic skills
Confident working independently with a customer-first mindset
Good time management and communication skills
Whats in it for You:
Salary up to £55,000 OTE (basic + bonuses + overtime)
Fully equipped company vehicle (with personal use allowance)
Private healthcare plan
Generous pension scheme
Tool allowance and full uniform
Ongoing training and development opportunities
Employee perks and staff discounts
How to Apply:
If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Rachael on 07885881841....Read more...
Internal Sales Coordinator required for a global leader in sustainable innovation and acoustic solutions.
This organisation is internationally recognised for creating inspiring spaces through technically advanced and environmentally conscious products. Due to continued growth, they are now recruiting for an Internal Sales Coordinator to join their team in Elland, West Yorkshire.
This opportunity is based in Elland, making it easily commutable from surrounding areas including Huddersfield, Halifax, Bradford, Wakefield, and Leeds.
Key Responsibilities of the Internal Sales Coordinator will include:
Liaising with clients across the UK and Europe, including architects and subcontractors while preparing technical quotations
Preparing technical quotations
Responding to sales enquiries in a timely and professional manner
Coordinating with internal departments including Sales, Operations, Technical, Marketing, Finance, and Design
Providing excellent customer service via phone and email
Reading and interpreting construction drawings (Desirable)
Acting as the internal point of contact for the External Sales Team
For the role of Internal Sales Coordinator, we are keen to receive applications from individuals who have:
Previous internal sales experience
A background in the construction industry (Desirable)
Strong customer service and communication skills
A professional and personable approach
Motivation and a willingness to learn
Salary & Benefits on offer for the internal Sales Coordinator
Competitive Salary £26,000- £33,000 DOE
Annual bonus
Working hours (Monday to Friday, 8:00 AM – 4:30 PM) – Site Based
Free onsite parking
Modern working environment – working in a busy sales environment
25 days annual leave plus bank holidays (33 days total)
To apply for the Internal Sales Coordinator position, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Lewis Lynch at E3 Recruitment for more information.....Read more...
Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
You will work alongside a senior engineer and travel nationwide, to install cables for EPOS systems and other security systems at sports and social clubs.
Work to include:
IP door entry and CCTV
Networking
AV systems
General electrical installations
Training:
You will work towards an Advanced Level Network Cable Installer Apprenticeship delivered by VQ Solutions
You will have a dedicated VQ Mentor, and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend training courses, and have monthly reviews
All apprenticeship work will be completed during working hours
Training Outcome:The majority of our apprentices are offered full-time employment upon successful completion of their apprenticeship.Employer Description:Club Control is one of the largest providers of custom management products and software solutions to the social club sector in the UK. Our customer base is national and we have offices located in Chester and London. We have a combined industry experience of over 50 years and really know how clubs work and how they operate. Drawing on this knowledge we design our products specially for clubs so they make YOUR job easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Good time management,Eager to learn,Ability to prioritise....Read more...
Receive and assist storing goods accurately in the correct locations within the warehouse.
Prepare customer orders according to sales requirements and assist loading them onto vehicles.
Splitting bundles of steel into smaller pack sizes & re-band in a safe & secure manner.
Sign for deliveries and maintain accurate stock records.
Maintain a clean, organised, and safe warehouse environment.
Assist carrying out daily checks and maintain forklifts in a safe working condition.
Promote a “Everyone Safe, Every Day,” culture by ensuring the safety of yourself and colleagues.
Build positive relationships with customers and suppliers when collection and deliveries are made and when loading our own drivers.
Be flexible and assist with stocktaking and overtime as required.
Training:
Training via a work mentor and Cambridge Regional College
Opportunity to gain an insight and training into Supply Chain logistics in a Warehouse environment.
To progress your skill sets.
In house Fork-Lift Truck Training.
Training on an industry leading stock control software package.
Training Outcome:The successfully candidate would have a chance if they wished to move on to a more senior warehouse position or driving position up to HGV Class 2 or once they have a deeper understanding of the sizes, grades and types of steel, they may wish to pursue a career within the sales department possibly.Employer Description:Cutler & Woolf (Steel) Ltd, are one of the Hertfordshire’s leading suppliers of Sheet Steel & Plate, focused on prompt delivery & Service. With decades of expertise, and a commitment to outstanding customer service, we’re more than a distributor we’re a trusted partner helping our customers deliver successful jobs on time.Working Hours :Mon -Friday 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Number skills,Logical,Team working,Initiative,Patience....Read more...
You’ll gain hands-on experience in a wide range of administrative tasks, including:
Provide administrative support across the Corporate Assets & Property Team, including managing invoices, correspondence, and meeting bookings
Maintain digital systems such as SharePoint, service inboxes, and asset planners to ensure smooth operations
Assist with estate management tasks, including drafting letters, conducting land registry searches, and issuing building access cards
Support customer service by handling enquiries via phone, email, post, and face-to-face interactions
Help monitor stock levels, update website content, and contribute to car parking and signage duties
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
Diarised visits from dedicated Trainer/Assessor.
Attendance to Loughborough College for Functional Skills (if required).
On-the-job training.
Off-the-job training.
Training Outcome:Progressing to a full-time position after the successful completion of your apprenticeship.Employer Description:Working for Melton Borough Council means you are joining a welcoming and inclusive workplace. We provide an excellent range of benefits and family friendly working policies with agile working arrangements which enables multi-site and home working, a generous leave entitlement, a full week off at Christmas, access to the Local Authority Pension Scheme and a clear commitment to your continued professional development.
If you want the opportunity to grown and progress in an environment and team that help shape the future of our local community then we look forward to hearing from you.Working Hours :Monday - Friday: hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Relish School food are delighted to offer the exciting opportunity to recruit a Data Technician Apprentice to join their expanding business.
With a passion for fresh cooked food and fantastic customer service, Relish School Food pride themselves on their bespoke approach to providing all required IT systems to support a busy school kitchen.
This role involves working with a range of internal and external stakeholders to support the everyday maintenance and operation of the Relish systems.
Roles and Responsibilities:
1st Line support handling
Security monitoring
Daily monitoring of data-storage
Daily cleansing of all stored data
Daily/Weekly/Monthly incremental archiving of data
Reporting and data analysis
Monitoring usage and reporting of system activity and load balances
Run functionality testing with assistance of the development team
Ensure Relish application documentation is kept up-to-date and amended to include new/updated functionality by production of both written and audio-visual user guides
Training:
Data Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:We are a hard-working, honest and reliable bunch of talented craft professionals that love delivering great food and service...
...backed by a super smart team of techies that have built and maintain our kitchen management and meal pre-order support software - Relish-OPS.Working Hours :Monday- Friday, between 9.00am- 6.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Proficient in MS Office,Willingness to learn,Interest/experience Web Coding,Interest/experience App dev....Read more...
Communicate effectively with colleagues and customers
Behave following the values of the company and the brand
Operate as an effective team member
Taking responsibility when needed and being honest and accountable
Take personal ownership to improve your own performance
Understand how the business works from an operational perspective and demonstrate commercial awareness
All training will be through online webinar delivery, with the End Point Assessment being conducted at your place of work.
Training:
All training will be through on-line webinar delivery with the End Point Assessment being conducted at your place of work. 2 days a month
Training Outcome:
Level III Customer Service Specialist
Many of our apprentices can go on to become a, Service advisor or Sales executive and even Sales or Aftersales Managers!
Employer Description:What started in the early 1970s with one site in Bury St Edmunds has grown into a family-run group with over 14 locations along the A14 and into Essex. Today, they are proud to serve customers in Cambridge, Bury St Edmunds, Ipswich and Colchester with the help of more than 210 team members. With an annual turnover of £140 million, we’ve built a reputation as one of the UK’s Top 200 Dealer Groups – but at heart, they are still a family business focused on people.
They represent a wide mix of leading brands including Honda, Hyundai, Mazda, Suzuki, Renault, Dacia and Alpine – plus we have an Approved Used Car Centre. Motorcycles are part of our DNA too, with a fantastic line-up of Honda road and off-road bikes, plus Stark Electric off road bikes for those looking for something different. Alongside new vehicles, they stock a great range of quality used cars from many trusted makes, not just the franchisesWorking Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working similar IT / tech role will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.
The role:
You will work as an Apprentice IT Support Officer and will be required to complete a 18-month training programme delivered by Digital Native that will cover all aspects of the role and will be delivered through frequent remote sessions with lots of distance learning activities in between sessions. Day release will be required for the End Point Assessment, gateway preparation and assessment activities.
Under the guidance of the IT Service Delivery Manager, you'll learn to provide excellent support, with a focus on manning the IT Service Desk – the main point of contact for users seeking IT assistance. Your role will involve effective communication, streamlined processes, and documentation to optimise the Department's IT resources.
Responsibilities:
Customer Service and Support:
Learning the ropes of managing our service desk on a day-to-day basis, collaborating closely with your colleagues to swiftly assess, handle, and route user requests and incidents within the IT Team. Escalating issues as necessary.
Assisting in the creation and upkeep of user-friendly documentation for both end-users and IT colleagues, ensuring they can make the most of our IT services.
Gaining experience in implementing University policies regarding data protection and responsible computer use.
Ensuring all inquiries are addressed professionally, promptly, and appropriately.
Maintaining a pleasant, helpful, and professional attitude when interacting with customers.
Learning the ropes of assessing and assigning incident tickets within our service desk software system.
IT Support
Gain experience in offering initial user support, which includes handling IT hardware, software, telephone, Audio-Visual support, computer and printer management, and user accounts. This will predominantly be in a Microsoft Windows environment.
Learn and grow in your ability to handle a case load of service incidents and standard change requests, ensuring that all requests are managed accurately and that the quality of service remains at its best.
Develop the skills to install and support commercial software packages and peripherals when needed.
Other
Your working hours will be flexible and adjusted as needed to fulfil the responsibilities of your role, which may include scheduling and participating in tasks outside of regular working hours.
Hazard-specific / Safety-critical duties
This job includes the following hazard-specific or safety-critical duties which will require successful pre-employment health screening through our Occupational Health Department before the successful candidate will be allowed to start work:
Regular manual handling
Selection criteria
Essential
A proven interest in tech, understanding how it works and troubleshooting and problem solving issues
Exhibit effective communication skills, both in verbal interactions and written correspondence, whether in person, over the phone, or via email.
Demonstrate a readiness to acquire the skills taught during the apprenticeship, which could be showcased through relevant work experience, qualifications, or references.
Have practical experience with Microsoft Office applications, including Word and Excel.
Desirable
Experience of Apple products and/or Linux operating systems
Training:You will undertake the Level 3 Digital Support Technician apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications.
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Online learning
Work based tasks
Training Outcome:Ongoing employment and career progression.Employer Description:Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts.
We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution.Working Hours :Monday - Friday - your working hours will be flexible and adjusted as needed to fulfil the responsibilities of your role, which may include scheduling and participating in tasks outside of regular working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Administrator required with a very good eye for the details to process a sales teams orders for UK customers. Once the deal is done you will send confirmations, detail contract documents, enter orders onto the CRM, follow up with invoices, payments and after sales support.
Requirements
Attention to detail highly accurate and process driven.
Experience in sales administration, customer service or order processing.
Microsoft Office skills Excel, Outlook, Word.
Salesforce experience would be ideal.
Responsibilities
Support the UK sales team entering orders and progress internally in the CRM.
Coordinate with internal teams on shipping details to customers.
Chase payments and support after sales satisfaction.....Read more...
Dealing with customers logging faults /service issues across telephone lines and broadband
Data Entry
Diary Management
Administrative Duties
Training Outcome:Opportunity to become a permanent employee.Employer Description:A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc.Working Hours :Monday – Friday, between 8:45am – 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills....Read more...
New Business generation
Client Relationship building
Recognise and strive to meet client's hiring needs
Create and implement recruiting strategies
Create and post job advertisements
Search for potential candidates using hiring databases and social media
Assess applications and resumes
Screen applicants before the interviewing process
Training:
Recruiter Level 3 Apprenticeship Standard
The Apprentice will have lessons Every 2 Weeks for 2 hours and 30 minutes
The apprentice will be given 7 hourse a week to complete coursework set by the tutorTraining Outcome:
Progression within the company after the apprenticeship and potentially the chance of studying a higher qualification
Employer Description:We offer a unique service to employers and candidates alike; and because we live in a rapidly changing world and increasingly competitive job market, we are committed to providing both our clients and candidates alike with an honest and informed recruitment service. Our industry knowledge and expertise are second to noneWorking Hours :Monday - Friday, 9.00am – 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Assist experienced mechanics with routine maintenance and vehicle repairs
Learn to diagnose and troubleshoot mechanical faults using diagnostic tools and equipment
Carry out basic maintenance tasks such as oil changes, tyre rotations, and brake inspections
Maintain a clean, safe, and organised workspace
Follow all health and safety procedures at all times
Communicate effectively with colleagues and customers to ensure quality service
Training:
Motor Vehicle Service and Maintenance Technician - Light Vehicle Level 3
4-days per week at Bedlington MOT
1-day per week at Newcastle College
Training Outcome:Upon successful completion of the apprenticeship, there is the opportunity to progress into a full-time permanent position with the garage.Employer Description:We are seeking a motivated and enthusiastic Apprentice Mechanic to join our team and develop their skills in a supportive and dynamic environment.Working Hours :Monday - Thursday: 9:00am - 5:30pm
Friday: 9:00am - 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The Company:
A global leader in cable accessories, fasteners, electrical accessories and components, etc.
Providing generous career prospects, always intent on training up and promoting from within.
Employing over +7000 employees, in over 50 countries worldwide.
The Role of the Internal Account Manager
Managing assigned accounts within Rail, Marine & Defence.
Building market share within those accounts.
Dealing with customer enquiries.
Processing purchase orders, following up on orders to ensure timely delivery.
Sending out quotes.
Liaising with other departments within the business to ensure high customer satisfaction.
Benefits of the Internal Account Manager
£27,000 - £35,000
OTE £40,000 - £45,000
25 Days A/L
Pension
The Ideal Person for the Internal Account Manager
Previous experience within a sales, customer service, account management role.
An Engineering qualification ideal but not essential.
Product knowledge on fasteners, Class C Components, Engineering Consumable ideal but not essential.
Intermediate excel knowledge ideal.
Problem solver with strong communication,
If you think the role of Internal Account Manager is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Duties include but will not be limtied to:
General business admin work
Working with customers on kitchen designs
Working with customers on bedroom designs
Working with customers on bathroom designs
Quantity surveying
Customer service and query handling
Presenting of designs
Product ordering
Guided showroom tours
Customer advice
Product specification knowledge
Site surveys
Training Outcome:After completing the apprenticeship you may have the opportunity to progress within the company.Employer Description:We design supply and install bespoke kitchens and bathrooms across the Macclesfield and Cheshire region. Partnering with industry leading manufacturers and our talented in-house designers we bring you a carefully curated package tailored to your vision. Our in-house fitting teams uphold our highest standard of workmanship delivering a flawless finish every time. Visit our award winning Macclesfield Studio to explore our beautiful collections and to see how our designers can transform your space.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Hardworking,Time management....Read more...
Providing exceptional customer service to both new and existing members in a customer-facing role.
Utilising administration and IT skills to handle various tasks, such as managing appointments and maintaining records.
Performing front-of-house duties, including greeting visitors, answering inquiries, and ensuring a welcoming atmosphere.
Conducting toilet checks and ensuring cleanliness standards are maintained.
Hoovering the reception area at the end of each operating day/evening to uphold cleanliness and presentation standards.
Training:Teaching and learning the skills, knowledge and behaviours within Customer Services.Training Outcome:The company will offer long term opportunity with further career development.Employer Description:Russell Perks Martial Arts Academy offers a variety of Martial Arts classes suitable for all - no matter your age, experience or level of physical fitness. Our friendly school believes in the positive motivation and encouragement of all students. Our classes have helped thousands of people change their lives for the better including; losing weight, building strength, gaining confidence, making new friends, becoming part of a community/family and so much more.Working Hours :3.00pm to 8:30pm, Monday to Friday. Saturday, 8.00am to 11:30am.Skills: Attention to detail,Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Processing of sales and purchase invoices
Checking supplier statements
Customer credit applications, setting up accounts
Generating payment runs
Weekly payroll cover & HR Admin
Updating documents and systems as required
General office admin duties
Stationery ordersUniform stock control
Training:
The training will take place within the employment premises
Face-to-face delivery
Monthly sessions with a dedicated trainer
Additional on-the-job training with the employer
Training Outcome:To work towards a personal development plan to support the business needs. Supporting HR and Operational requirements. Employer Description:JR Holland Produce is a family-owned business founded in 1983 by John Holland, operating from the Team Valley Trading Estate in Gateshead. It has evolved into the largest importer and distributor of fresh produce in the North of England, supplying over 5.2 million packages of fruit and vegetables annually. The company is known for its high-quality produce and excellent customer service, catering to various sectors including restaurants, healthcare, and schools.Working Hours :Monday to Friday
6am-2pm or 7am-3pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Patience....Read more...
Serving customers with products
Dealing with customer sales at the trade counter
Communicating with internal and external customers
Dealing with stock control and dispatch
Taking delivery of goods involving basic administration
Learning and gaining knowledge of products
Processing customer orders
Liaising with suppliers and manufacturers
General cleanliness and maintenance of stores
Any duties as required by your supervisor/manager
Training:
Trade Supplier Level 2 qualification
Functional skills in maths and English if required
20% off the job training (minimum 6 hours weekly)
End Point Assessment (EPA)
Training Outcome:
Possible employment with the company for the right candidate
Progression routes to further industry training
Employer Description:EU Ltd are located in various locations within the Norwich, Norfolk area.
As a family run business for over 30 years, we have thousands of happy customers who return to us for all requirement for products for motor spares. Offering a great service and affordability.Working Hours :Monday - Friday, 8.30am - 5.30pm.
1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
SALES ADMINISTRATOR – CREWE - £26,000We are working with a fantastic company based in Crewe. Having been established for many years, our client has continued to grow and are a market leader in their industry.They are now recruiting for an experienced Sales Administrator to join their team of 3. Working 36.25 hours per week between 8am to 5pm Monday to Friday.COMPANY BACKGROUNDEstablished over 20 years ago, the company has continued to grow. A market leader in their field, their customers are King but so are their employees. Our client, truly looks after their staff, recognises hard work, achievements and dedication. They offer a relaxed but busy working environment, excellent training and support on an ongoing basis and career progression.SALES ADMINISTRATOR JOB PURPOSEReporting to the Product Sales Manager, you’ll play a key role in supporting the small sales office. You’ll be responsible for processing orders, handling customer enquiries, and ensuring smooth communication between departments to meet customer demands efficientlySALES ADMINISTRATOR KEY RESPONSIBILITIES:
Process sales and purchase ordersHandle customer enquiries via phone, email, and face-to-faceMeet and greet visitorsCheck stock availability and produce accurate quotesLiaise with workshop staff and logistics companiesGenerate invoices and maintain filing systemsProvide daily tallies of quotes/ordersGeneral administrative duties
SALES ADMINISTRATOR KEY REQUIREMENTS:
Demonstrable experience in a sales office or customer service environmentExcellent verbal and written communication skills, with strong organisational abilitiesProficient in Microsoft Word and ExcelProfessional and confident telephone mannerAbility to work effectively under pressure, both independently and as part of a teamExceptional attention to detail and a high degree of accuracyEagerness to learn and adapt to bespoke systemsExperience with sales order processing and managing high volumes of telephone enquiriesPrevious experience within a manufacturing environment (advantageous but not essential)
SALES ADMINISTRATOR BENEFITS AND PACKAGE:
Salary £26,000 APPROXWorking 36.25 hours per week Monday to FridayWorking Hours to be negotiated and agreed between 8am-5pmExcellent training and development on an ongoing basis25 days holiday plus bank holidaysChristmas shutdownDeath in service coverOn-site parkingRewards scheme which includes discount holidaysAn open, friendly, supportive working environmentGenuine opportunity for career progressionCompany events twice a yearCycle to work schemeReward and recognition awardsOnline wellness centre
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencySALES ADMINISTRATOR – CREWE– £26000....Read more...
