Retail Shift Leader
Salary: £13.78 inclusive of holiday pay (£12.30 per hour + £1.48 holiday pay)* + Enhancements
Location: Norwich
*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*
As a Retail Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client’s sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.
Days: Monday – Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Full training in our systems and client procedures will be provided.
We look forward to receiving your application.
https://www.retailassetsolutions.com/who-we-are/
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Shift Leader
Salary: £13.78 inclusive of holiday pay (£12.30 per hour + £1.48 holiday pay)* + Enhancements
Location: Watford
*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*
As a Retail stocktaking Shift Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client’s sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.
Days: Monday – Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Full training in our systems and client procedures will be provided.
We look forward to receiving your application.
https://www.retailassetsolutions.com/who-we-are/
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Leader
Salary: £13.78 inclusive of holiday pay (£12.30 per hour + £1.48 holiday pay)* + Enhancements
Location: Norwich
*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*
As a Retail Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client’s sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.
Days: Monday – Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Full training in our systems and client procedures will be provided.
We look forward to receiving your application.
https://www.retailassetsolutions.com/who-we-are/
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Retail Team Leader
Salary: £13.78 inclusive of holiday pay (£12.30 per hour + £1.48 holiday pay)* + Enhancements
Location: Watford
*Access to wages from 3 days after shift completion*Immediate Start*Holiday Pay*
As a Retail stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client’s sites. The shifts lengths vary, and we require flexible availability, you will be required to travel to a different client site each day and may occasionally be expected to stay away from home.
Days: Monday – Sunday (Up to 5 days in a 7-day working pattern and there is the possibility flexibility in the working days per week if required)
Hours of Work: Evening/Night shifts.
Benefits:
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues
Full time / permanent salaries available
Expenses paid
Ongoing training
Progression opportunities
Paid holiday
Overseas opportunities
You will be expected to ensure the following within your team:
Correct procedures and processes are followed
Exceptional customer service standards are delivered on all sites
Stock Counts are completed accurately and within the given time frame
Team productivity is monitored and improved where possible
Person Specification:
A Full Driving License
Outstanding customer service skills
The ability to communicate effectively with all levels of personnel
Basic IT skills
The ability to remain focused when under pressure
Manage time effectively and work without immediate supervision
Willingness and ability to travel
Full training in our systems and client procedures will be provided.
We look forward to receiving your application.
https://www.retailassetsolutions.com/who-we-are/
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
You will - under supervision - undertake and develop an understanding of the duties and responsibilities outlined below:
Identify and undertake appropriate trade work tasks as directed
Work collaboratively as part of a team to meet the service priorities, work targets and plans
Liaise with other employees, team leader/supervisor or managers as necessary in order to complete specified tasks in order meet the required portfolio on site evidence
Carry out and complete work in-line with relevant legislation, regulations or other standards and in a competent manner
Ensure you are aware of, and comply with, all risk assessments, safe systems of work and any other health and safety information, guidance or procedures related to the work activities of the appropriate trade and ask for clarification if this is not fully understood
Repairs and Maintenance Service/CRS Apprentice
Complete appropriate health and safety paperwork/checks
Ensure all accidents/near misses are reported to your team leader/supervisor
Undertake all work/tasks in accordance with current legislation, British Standards, Codes of Practice and recognised industrial standards for such work, and ensure any damage to the fabric of the property or building is minimised in undertaking the relevant repair or maintenance
Receive, plan and complete job orders on time, following the correct procedures to an acceptable standard
Effectively use any relevant ICT equipment and information systems in order to effectively undertake the required duties
Take good care of, and use correctly, all tools, equipment, personal protective equipment and any other resources issued to you
Notify your team leader of any absences from work or college or any other associated issues
Ensure compliance with all SCC Policies and procedures and in particular the Code of Conduct, the Social Networking Policy and Dignity and Respect at Work to ensure behaviour standards are met
To ensure compliance with the, ICT Acceptable Use Policy, Data Protection Act and other relevant legislation
Ensure you understand and comply with all the customer care and service standards
Create maintain and build constructive working relationships with team members, other members of staff, customers and members of the public ensure compliance with any policies procedures
Training:
You will be working towards a Level 3 Plumbing & Domestic Heating Technician Standard qualification
Training will be one day a week
Training Outcome:
Have the potential to secure a permanent job with us upon successful completion of your apprenticeship
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England.Working Hours :Monday to Friday, 37 Hours a week between 8/9am - 4/5pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Client Success Manager – Digital Marketing Agency
Salary - £35,000 to £38,000 dependent on experience plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are expanding our client services department to continuously improve and evolve our services.
What does success look like? We work with aspiring 7-figure businesses and grow them to 8-figure businesses through elite-level performance marketing.
The role
As a Client Success Manager, you will be an integral part of our expanding client services team. Serving as an additional key point of contact alongside our PPC, SEO, and Paid Social service leads.
• Independently oversee a portfolio of client accounts, ensuring accountability for retained revenue.• A key contact and point of escalation for your clients, understand their business objectives to align our services to meet their goals.• Actively resolve client concerns and deliver solutions with exceptional customer service.• Manage client contracts, securing renewals and upsells.• Foster client relationships to develop cross-selling and referral opportunities.• Assist in identifying and implementing initiatives to enhance client loyalty and satisfaction.• Gather client feedback and collaborate with internal teams to address concerns and enhance relationships.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort, they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race-to-bottom stuff. This is a ****** career we are talking about here
The requirements
• Proven client success experience within a performance marketing agency.• Proven track record of renewing contracts, securing upsells and cross-selling.• Excellent communication, customer service and interpersonal skills.• Good understanding of PPC, SEO and Paid Social.• Excellent attention to detail and experience managing contracted services.• A results-oriented mindset focused on client satisfaction and revenue growth.• All the gimmes – organisation, numeracy, IT skills, pro-active and a team player
Success in this role hinges on becoming a trusted advisor to your clients, making sure everyone is aware of what success looks like, and leading them to success.
If you're driven and ready to grow, we’d love to hear from you!....Read more...
Provide a high quality reception service to patients and other visitors to the practice. In this role you must be able to recognise that most of the people that attend the setting are unwell and as such must be handled sympathetically, whilst understanding the need to be receptive to a patient's situation
Receive, assist and direct patients to access the appropriate service or healthcare professional
Remain courteous, efficient and effective at all times
Adapt and respond to patients needs
Liase between patients, Doctors and members of the Primary Care Team
Assist with delivery of contracts and meeting targets
Act with compassion and understanding, remaining professional and pleasant at all times.
Uphold a customer focused approach
Deal with general enquiries
Make new and follow up appointments
Action repeat prescription requests and ensure hey are ready for collection
Advise patients of charges for private work and take payment
Enter patient information on to computer records accurately
Scan and file correspondence
Retireve and file records as required
Ensure confidentiality is followed at all times and patient information treated with respect
Follow data protection, security and information governance policies strictly
Answer telephones in a polite and professional manner
Training:
Business Administrator Level 3 Apprenticeship Standard
Fortnightly attendance at Riverside College, Widnes
Training Outcome:
There may be opportunities internally where the Apprentice can apply
Employer Description:Penketh Health Centre is here to take care of service users and make sure they feel comfortable. It is made up of a team including skilled doctors and friendly staff who all work together to support service users to stay healthy.Working Hours :To be completed between 8am and 6.30pm, Monday to FridaySkills: Communication skills,IT skills,Initiative,Positive outlook,Punctual,Good attendance record,Able to use sound judgement,Common sense approach,Work as part of a team,Adaptable / flexible,Hardworking,Reliable and trustworthy,Enthusiastic with energy,Pleasant and approachable,Professional image....Read more...
As an adult care apprentice you will be a key member of the team. Your daily activities may include:
Planning and completing activities with the service users that will enhance their quality of life
Assisting service users with their personal care needs including getting up in the morning, dressing, undressing, washing, bathing and using the toilet
Helping to prepare meals and drinks
Completing service user records and paperwork in line with legislation
Ensuring health and safety is followed at all times and the require standards are met
This position would suit a candidate with a friendly and approachable manner, who is able to work on their own initiative and prepared to commit to the work required for an apprenticeship.Training:Level 2 Adult Care Worker apprenticeship, which includes:
Level 2 Diploma in Care
Level 1 Functional Skills in maths and English (if required)
Training Outcome:There may be the opportunity to continue your employment at the end of the level 2 apprenticeship and progress to level 3.Employer Description:Dignus Specialist Care provides residential care services to individuals with challenging mental health conditions and learning disabilities including autistic spectrum disorders and physical and sensory disabilities.
They support individuals with conditions and challenges that include:
Autism, Dementia, Mental Health, Sensory Impairment. Challenging Behaviour, Palliative Care, Down Syndrome, PDA – Pathological Demand Avoidance Syndrome
Whilst these are the conditions they typically support, their success comes from knowing the individual not the label; what makes them who they are and how they can work with them to help them live the life they desire.
Dignus Care pride themselves on seeing the person beyond the condition, and their services are focused on providing safe spaces that give all service users the opportunity to live a fulfilled life in a supported environment.Working Hours :Monday - Sunday. Day shifts are 7.00am - 2.30pm and 2.30pm – 10.00pm. Night shift is 10.00pm - 7.00am.Skills: Communication skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
As an adult care apprentice you will be a key member of the team. Your daily activities may include:
Planning and completing activities with the service users that will enhance their quality of life
Assisting service users with their personal care needs including getting up in the morning, dressing, undressing, washing, bathing and using the toilet
Helping to prepare meals and drinks
Completing service user records and paperwork in line with legislation
Ensuring health and safety is followed at all times and the require standards are met
This position would suit a candidate with a friendly and approachable manner, who is able to work on their own initiative and prepared to commit to the work required for an apprenticeship.Training:Level 2 Adult Care Worker apprenticeship, which includes:
Level 2 Diploma in Care
Level 1 Functional Skills in maths and English (if required)
Training Outcome:There may be the opportunity to continue your employment at the end of the level 2 apprenticeship and progress to level 3.Employer Description:Dignus Specialist Care provides residential care services to individuals with challenging mental health conditions and learning disabilities including autistic spectrum disorders and physical and sensory disabilities.
They support individuals with conditions and challenges that include:
Autism, Dementia, Mental Health, Sensory Impairment. Challenging Behaviour, Palliative Care, Down Syndrome, PDA – Pathological Demand Avoidance Syndrome
Whilst these are the conditions they typically support, their success comes from knowing the individual not the label; what makes them who they are and how they can work with them to help them live the life they desire.
Dignus Care pride themselves on seeing the person beyond the condition, and their services are focused on providing safe spaces that give all service users the opportunity to live a fulfilled life in a supported environment.Working Hours :Monday - Sunday. Day shifts are 7.00am - 2.30pm and 2.30pm – 10.00pm. Night shift is 10.00pm - 7.00am.Skills: Communication skills,Team working,Customer care skills,Non judgemental,Patience....Read more...
A thriving independent Opticians based in Bromley, Kent are looking for a full time Dispensing Optician to join the team. The practice is well known for its excellent customer service with a personal touch.
Fully private independent Opticians in a prime location
Focus on quality rather than volume
Team of 6 – 7 people
Advanced eye tests including OCT scans
Varied frame range including exclusive designer brands – Tiffany, Lindberg, Face a Face
High quality lenses including Zeiss
Myopia management
Working 5 days a week including a Saturday
Opening hours from 9.30am to 5pm (9am to 5pm on a Sat)
Closed Sundays and Bank Holidays
Salary between £32,000 to £36,000 DOE
Professional fees covered
Free parking
Dispensing Optician - Requirements
Registered with the GOC
Focus on the customer experience
Interest in fashion and styling
Caring attitude who enjoys going above and beyond
Team player
Attention to detail
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
....Read more...
Customer service with clients and the public, both face-to-face and on the telephone
Taking messages and transferring calls
Handling correspondence from clients via email and inputting onto a database
Organising the diary
Using office equipment and databases
Filing duties
Computer systems including excel and simpro
Accounts
Training:
Business Administrator Level 3 Apprenticeship Standard
The successful candidate will have 6 hours a week off the job training
Every fortnight, this will be in Springboard's Pallion Site
Training Outcome:
Full-time employment within the organisation
Higher Apprenticeship programmes in HR or finance
Employer Description:Stoker Property Solutions is a small family-run business with over 30 years of experience. As a family-run business, we pride ourselves on quality, reliability, and a personal touch in all contracts we undertake. To give that personal touch, all tradesman from joiners, builders, plasterers and plumbers are all directly employed.Working Hours :Monday - Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative,Patience....Read more...
Duties include but not limited to:
Answering the phones
Taking messages/enquiries
Liaising internally with solicitors
Dealing with enquiries
Admin duties
Sending emails to courts and other services
Meeting and greeting clients
Taking clients to the conference room
Scanning
Photocopying
Opening and closing files on the database
Booking prison visits
Outbound calls
Creating file packs for solicitors
Training:
Customer Service Level 2 Practitioner Apprenticeship Standard
Weekly off-the-job training
Blended learning sessions either virtual or within the workplace
Functional skills, Maths & English (if required)
Training Outcome:
There will be the opportunity to gain full-time, permanent employment after successful completion of the apprenticeship
Employer Description:Sundip Murria Solicitors are a firm of solicitors based in Willenhall, West Midlands.Working Hours :Monday to Friday – in office
9am – 5:15pm.
1 Hour lunch.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Providing admin support to both directors and Accounts Administrator, duties will include:
Updating and managing all social media accounts i.e, websites, LinkedIn, Email marketing.
Inputting purchase invoices and checking credit card statements.
Producing purchase orders and booking in received goods.
Answering the telephone and directing enquiries.
All other general admin work as required.
Training:
Business Administrator L3 standard delivered remotely in the workplace.
Functional skills L2 Maths & English delivered within the college setting if applicable.
Training Outcome:
The candidate, if suitable, will, on the completion of their apprenticeship, be offered a full-time position with more responsibility going forward.
Employer Description:Airtec was established in 1997 and since then, we have grown from strength to strength. From local businesses to F1 giants, our clientele are large and varied. We’ve delivered 20+ years of quality customer service and even better quality installations – we pride ourselves on being the best!Working Hours :Monday – Friday between 8.30am to 4.30pm - ½ hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
The position will include:
General yard duties i.e. mucking out, turning out/in
Assisting with a variety of competitions i.e. British dressage, British showjumping
Assisting with a variety of clinics with a range of top-class visiting instructors
Assisting with vet, farrier, dentists and physio
Preparing horses for competitions
Travelling to competitions
Care of horses after exercise
Customer care
Working with the public
Training:Equine Groom Level 2.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
Full-time employment
Progression to Level 3
Employer Description:Holmside Hall Equestrian is an established BHS approved family business that aims to provide the highest level of customer service to each individual horse and rider.Working Hours :Monday to Sunday, to be arranged 5 days per week. Working hours to be discussedSkills: Communication skills,Good time keeper,Listen and follow instructions,Trustworthy....Read more...
General office duties including filing, answering the phone and preparation of paperwork.
You will provide administrative support to the office and gain hands on experience across various office functions, including document management, data entry and customer service.
An excellent opportunity to build the foundational skills for a business administration career.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:We are looking for someone to join our team who is seeking a career in office administration and be willing to work towards obtaining further higher qualifications and specialise in their favoured disciplines.Employer Description:Harlaxton Engineering Services Ltd is a family run company operating as a Utilities Independent Connection Provider throughout the UK.
We offer an innovative and transparent approach ensuring long lasting solutions to our clients. From initial design to final commissioning, our team complete all work in-house ensuring no work is outsourced.Working Hours :Monday to Friday
8:30am – 5:00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
A fantastic opportunity for a Product Engineer – Japanese Speaking, has arisen for my client based in either Aldershot, Hampshire or Düsseldorf, Germany.
As a Japanese Speaking Product Engineer, based in Hampshire or Germany, you will have the opportunity to work for a premium electrical connector design and manufacturer, who specialise across the automotive sector.
The Product Engineer – Japanese Speaking, located in Hampshire or Germany, will be responsible for assisting the sales team with technical customer support around their product portfolio. They will work with their overseas design and manufacturing teams to ensure customer product requirements at met.
Responsibilities for the Japanese Speaking Product Engineer will include:
Create business plans to support the development of new product lines.
Create an “opportunities roadmaps” indicating key customers and potential sales.
Provide technical support to the sales organization and on occasions to customers’ directly.
Prepare high quality professional presentations
To be successful in the Japanese Speaking Product Engineer you will have a strong grasp of both the Japanese and English languages as well as an Engineering background across either electrical, electronic or mechanical engineering principals.
This job opportunity is with a company that has a diverse product range supplying into the automotive, aerospace and oil & gas industries, and pride themselves on unrivalled levels of customer service.
APPLY NOW! For the Product Engineer – Japanese Speaking job, based in Aldershot, Hampshire or Düsseldorf, Germany by sending a cover letter and CV to TDrew@redlinegroup.Com or by calling Tom Drew on 01582 878 848 or 07961158762. Otherwise, we always welcome the opportunity to discuss other Sales roles.....Read more...
Responding to clients inquires via email /zendesk
Learn how to resolve basic customer issues and escalate more complex cases
Provide updates on order status and delivery timelines
Provide updates on backorders
Learn about handling refunds , returns and order modifications
Support booking and tracking of shipments through DPD, AGL POrtal, Yodel, Starlings , Kammac
Raising and tracking claims
Tracking tasks on Monday.com software(daily-weekly)
Collaborate with sales department and warehouse to develop methods for handling issues and reducing complaints
Collaborate with sales department and warehouse to develop methods for handling issues and reducing complaints
Ability to communicate and explain procedures and solutions to Clients
Training:
Customer Service Practitioner Level 2 Apprenticship Standard
All training will take place in the workplace
Training Outcome:
Upon successful completion of the apprenticeship, you’ll be offered a permanent role within our business administration team, with the potential for further career development, including supervisory and management positions
Employer Description:About CK Fulfilment / Silver Mushroom
CK Fulfilment is a dynamic and forward-thinking distribution and fulfilment business, committed to delivering high-quality services. We are passionate about fostering a high-performing workforce, and we make our hiring decisions based on experience and skills. At CK Fulfilment, we value your enthusiasm for learning, problem-solving, and contributing to our ongoing success.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
Main duties will include:
Develop skills and competence in manufacturing processes
Develop skills in the use of machinery including lathes, milling machines and CNC equipment
Operation of tooling and equipment involved in the engineering and manufacturing process
To machine parts to specification and to customer requirements
Responsible for adhering to health and safety rules and procedures
Conducting assigned tasks in a controlled and safe manner
Training:You will be trained by highly skilled engineers at the place of work, alongside your college skills coach who will support you.
Hull College will deliver the Engineering Operative Level 2 Apprenticeship Standard.Training Outcome:On completion of the apprenticeship there may be a full time position for the right candidate. Employer Description:Since its inception in 2003 Helix Precision has developed into one of the leading precision engineering companies in the north of England producing precision components and sub-assemblies to a broad and varied customer base, recently the company was approved to As9100D aerospace accreditation and will utilise this accreditation to expand its client base further.
Helix Precision was established in Hull in 2003 by Lee Sansam and Matt Branton. The aim was to provide customers from varied industrial sectors with a reliable high quality service. This is achieved by the day to day running of the company being controlled by the Directors who own the company. The Directors believe a highly skilled and dedicated workforce is the key to ensuring customer satisfaction.Working Hours :Monday to Friday 8am - 16.30pmSkills: Communication skills,Attention to detail,Team working,Initiative....Read more...
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. Recruiting Apprentices has been our passion for a number of years and we have had proven success in training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is an exciting venture for us and we are proud that we can offer those who successfully complete their training a full-time permanent position. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values, we would like to hear from you.
Ensure TD SYNNEX maintains service level agreements with customers
Achieve monthly/quarterly revenue and margin targets
Proactively develop relationships with key internal and external contacts
Attainment of Key Performance Indicators (KPI’s) such as customer engagement
Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
Generate new business opportunities by planning outbound calls to customers and having a general conversation around a solution/product area
Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
An Assessment Centre will be held on Thursday, 29th May 2025 (AM), this will be invite only following screening and interviewing from Weir Training.
If you are successful following the Assessment Centre the start date will be Monday 8th September 2025.Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The above will be delivered by Weir Training Limited on-site at TD Synnex Office in Basingstoke.
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:This is an Initial 18-month Fixed Term Contract, (moving to a permanent role) on successful completion of all the apprenticeship requirements. The apprentice can progress through to a variety of different paths working in sales or management.Employer Description:At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.
Recruiting Apprentices has been our passion over the last 5 years and we have had proven success of training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is a new and exciting venture for us and we are proud that we can offer those who successfully complete their training, a full-time permanent position.
Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values , we would like to hear from you.Working Hours :Monday - Friday: 9.00am - 5.30pm.
Total hours per week: 37.5 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Communicating with healthcare professionals
Receiving and logging prescriptions
Issuing prescribed items
Ordering and maintaining stock. Completing pharmacy calculations
Customer service both in person and over the phone and Providing advice to customers with regards to storage and disposal of medication
Training Outcome:A full-time role will be offered after successful completion of training period with a view to further training in order to become a qualified Pharmacy Technician or Accuracy Checking Dispenser. Employer Description:Community pharmacyWorking Hours :Monday-Friday, 9am-6pm (one hour lunch).Skills: Communication skills,Attention to detail,Organisation skills,Interpersonal skills....Read more...
Vehicle programming and coding
Advanced Driver Assist Calibrations
Key programming
Customer service via HelpDesk
Learn about exciting new technologies in vehicles
Training Outcome:To become a fully qualified Remote and ADAS technician for majority of vehicles.Employer Description:Providing industry-leading apprenticeships in IT, Data Analytics, and Digital Marketing, NowSkills equips apprentices with practical, in-demand skills. Trusted by employers across the UK, we prepare talent for success in today’s fast-evolving digital world.Working Hours :Monday to Friday, 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Key Responsibilities
Operational Leadership
Lead daily operations across warehousing, fulfilment, customer service, and logistics functions.Ensure service levels are consistently met, and operations run efficiently and cost-effectively.Collaborate with department leads to align operational performance with business goals.
Quality Management (ISO 9001 Focus)
Develop, implement, and maintain a Quality Management System (QMS) in line with ISO 9001 standards.Lead internal audits and manage external audits to ensure ongoing compliance.Standardise processes and create robust SOPs across the business.
Lean & Continuous Improvement
Champion the use of Lean tools and methodologies (e.g., Kaizen, 5S, DMAIC, Value Stream Mapping) to identify and eliminate waste.Lead cross-functional improvement projects that enhance efficiency, reduce costs, and improve customer satisfaction.Promote a culture of data-driven decision-making and continuous improvement across teams.
Performance Monitoring & Reporting
Define and track operational KPIs and quality metrics to measure performance.Conduct root cause analysis (RCA) and implement corrective actions to resolve issues.Provide regular updates and improvement recommendations to senior leadership.Training:The apprenticeship training will be delivered online and the apprentice will be allocated 1 day per week to work on their apprenticeship work.Training Outcome:Progression into the Senior Leadership team.Employer Description:Cloud 9 Fulfilment is a provider of end-to-end fulfilment solutions, supporting e-commerce businesses with seamless order processing, warehousing, and distribution.
With our mission, we aim to nurture and help eCommerce businesses grow through our daily focus on people and digital innovation. As a supportive partner, we prioritise human connections and believe that by combining a people-centric approach with technological advancements, we can effectively contribute to the growth and success of our clients.
Our vision is to revolutionise eCommerce order fulfilment by empowering our partners and fuelling growth. We aspire to be a transformative force in the industry by focusing on innovation, client empowerment, and growth, redefining what excellent fulfilment should look like.
As we continue to expand, we are seeking an experienced Operations Manager with a strong background in quality and continuous improvement to help drive operational excellence and align our business with ‘Lean Manufacturing Black Belt’ standards.
This role is also central to promoting the 6 Pillars of Cloud9 Fulfilment – Professionalism, Productivity & Happiness, Accountability, Collaboration, Continuous Improvement, and Open Communication – which guide our everyday actions and long-term thinking. These cultural pillars shape how we lead, support our teams, and deliver for our clients.Working Hours :Monday to Friday 9am to 5pm.
Depending on requirements this role may also include some shift work and may require working evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making top-notch data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets. As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine! Here's what you'll be doing:Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing supportAdopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled valueHarnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal levelHere are the skills you'll need:A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilitiesThe power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepathA 2:1 degree (or equivalent superpower) to back up your astounding intellectHere are the benefits of this job:A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial expertsA chance to truly make a difference in the lives of our clients and the real estate sector as a wholeThe thrilling adventure of working with a world-class team, knowing you're making a real impactCentral London office with all the great amenitiesSalary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus schemeIf you're ready to embark on this exhilarating Customer Success journey and join forces with an elite team of tech gurus, apply today and let the adventure begin!....Read more...
Parts Advisor Main Dealership Cambridge
Salary: £24,000 £26,000 basic | OTE £28,000 £29,000
Location: Cambridge
We are working with a reputable main dealership in Cambridge who are looking to recruit an experienced Parts Advisor to join their aftersales team.
Key Responsibilities:
- Handling parts enquiries in person, over the phone, and via email
- Ordering, receiving, and managing stock levels
- Advising customers and workshop staff on correct parts
- Processing orders efficiently and accurately
- Ensuring excellent customer service is provided at all times
Requirements:
- Previous experience as a Parts Advisor (main dealership experience preferred)
- Strong communication and organisational skills
- Ability to work well in a team and under pressure
- Kerridge or similar DMS experience desirable
Benefits:
- Salary: £24,000 £26,000 basic | OTE £28,000 £29,000
- Manufacturer training and development
- Friendly, professional working environment
If you\'re a motivated Parts Advisor looking to join a well-established main dealer in Cambridge, apply today with your CV.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor Trade, Engineering, OEM and related industries.
We are recruiting across the UK for Parts Advisor, Senior Parts Advisor, Parts Supervisor, Parts Manager, Trade Parts Advisor, Aftersales Parts Advisor, Motor Factor Parts Advisor, Parts Sales Executive, Parts Specialist, Parts Counter Assistant, Vehicle Parts Advisor, Commercial Parts Advisor, Workshop Parts Advisor, Parts Administrator, and other related roles.
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
