Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Working within a team environment
Completion of apprenticeship work on time
Training:Pharmacy Services Assistant Level 2.Training Outcome:Full-time permanent role for the right person or further potential for other training such as a Level 3 Pharmacy Technician apprenticeship.Employer Description:Hollytree Pharmacy is an independent, pharmacy situated in Kent. We are committed to providing excellent services and professional advice for you and your family. We are looking for a new apprentice to be able to fit in with our team and support the local community with excellent customer service. We are looking for an apprentice to fit in with our values and who is looking for a long term career within the pharmacy industry.Working Hours :Monday - Saturday, between hours of 9.30am - 7:30pm
Shifts will be decided after interview.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Replenishing stock, keeping shelves and shop area tidy
Stock management and ordering from wholesaler (via computer after training). This also includes receiving stock delivery and putting away stock. Periodic date checking of stock
Cleanliness of the shop – cleaning shelves, counter, floor etc.
Cleanliness of other areas of the shop will be followed on a cleaning rota
Liaising with the doctor surgery – collecting prescriptions and keeping good working relations with the surgery staffAfter training, being able to prepare patient prescription collection list, order prescriptions for patients via phone/walk-in.
After training, being able to use the Pharmacy labelling system and other company software
Sign up patients for repeat prescription serviceAfter training being able to sell OTC medicines with advice
Dealing with customer queries, face to face and over the phone.
Maintain a professional manner at all times
Serving customers, operating cash register and taking credit card payments
Ordering dispensary stock, putting away dispensary stock and periodically date checking
All processes involved with dispensing of prescriptions
This includes using the Electronic Prescription Service
With the ever changing roles in pharmacy we would expect you to adapt to such changes and take on new roles to help meet the needs of the business
Training:Level 2 Pharmacy Assistant Apprenticeship Standard:
A competence based qualification i.e. NVQ/QCF
A knowledge based qualification i.e. Technical Certificate
Employer Rights & Responsibilities
Personal Learning & Thinking Skills
You will be required to attend our Matthew Boulton College 1 day per week
Training Outcome:
Potential progression at Manor Pharmacy into a Level 3 Pharmacy Technician role
Employer Description:Manor Pharmacy is a community pharmacy based in Walsall offering NHS prescriptions in-branch and for local home delivery. Manor Pharmacy also offers clinical services provided by friendly and qualified pharmacy staff.Working Hours :Monday - Friday, 9.00am - 5.00pm. 1 hour unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a fantastic opportunity to kick start your career in a friendly, inclusive and growing business.
This is a varied role, dealing with all aspects of our post-completion administration procedures relating to existing loans including queries both by telephone and in writing.
You will handle all processes with accuracy and within agreed timescales in a compliant manner and in line with regulatory guidelines.
Work to agreed objectives, service standards and deliverables
Scan, upload and allocate documents/emails to the DPR system
Chase Brokers, Solicitors and Valuers for outstanding information/documentation
Provide support to the Mortgage Services Consultants with post and ad-hoc duties
Ensure relevant documentation and information received is checked for adherence to policy and criteria
Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service
Provide a prompt reply to all written correspondence
Develop positive working relationships with colleagues
Adhere to internal/external compliance, credit review and audit requirements
Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF)
Use initiative to resolve queries outside own area of expertise
Take responsibility for your own learning and development
All other associated duties and responsibilities and carry out any tasks as required by management
Training:Level 3 Business Administration Apprenticeship standard.Training Outcome:After successfully completing the apprenticeship, apprentices may be able to progress in their careers to a Trainee Mortgage Services Consultant or to another role within different department of the business, such as Underwriting or Completions. There may also be the opportunity to complete industry recognised qualifications.Employer Description:Fleet Mortgages – a fast-growing, specialist buy-to-let lender – commenced trading in December 2014.
Fleet Mortgages has a strong culture, driven by our core values: do the right thing, listen, own it, aim for greatness and keep it simple. Here at Fleet Mortgages, we believe that everything starts with a good conversation, whether that be internally or externally.
Originally a team of 14, Fleet Mortgages has grown to over 200 employees since then.
Fleet Mortgages was acquired by Starling Bank in 2021.Working Hours :Monday – Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Knowledge of Microsoft Office....Read more...
The successful candidate will be assisting in the dispensing of medication; gaining key skills assisting customers on the counter. If you are passionate about pursuing a career in the pharmacy sector, this role is a fantastic opportunity with great potential.
Main duties include:
Ordering, receiving and storing pharmaceutical stock
Receiving prescriptions and ordering prescriptions
Making up blister packs
Dispensing under supervision once trained
Labelling of prescriptions
Liaising with customers over the phone and face to face
Duping and disposing of medicines
Managing stock levels, replenishing and cleaning sales areas.
Receive incoming supplies, verify quantities against orders and inform supervisor of stock needs and shortages
Ensuring standards for quality, customer service and health and safety are met
To utilise specialist product knowledge when required
To maintain a clean and tidy working environment
To complete compulsory training as required
To carry out other duties which naturally fall within the reasonable expectations of the role
Training:
Pharmacy Services Assistant Level 2.
https://www.instituteforapprenticeships.org/apprenticeship-standards/pharmacy-services-assistant-v1-0
Functional Skills if required.
Please note that the apprenticeship standards require the apprentice to sit an End Point Assessment.
Please refer to above link for more information.
Blended on/off the job training and location to be confirmed.
Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:Kara’s Pharmacy is a well-established, community-focused pharmacy dedicated to providing exceptional healthcare services and advice. We pride ourselves on offering a friendly, supportive environment for both customers and staff. As a trusted part of the local area, we dispense NHS and private prescriptions, offer expert healthcare advice, and stock a wide range of health and wellness products. Our passionate team is at the heart of what we do, and we’re committed to delivering excellent service every day.Working Hours :Full range of shifts between: Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do? Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The duties of a Service Technician/Mechanic may include: Servicing vehicles – carrying out checks and maintenance according to the manufacturers’ guidelines. Repairing and replacing faulty parts and components. Advising the Service Receptionists about required repairs. Producing time estimates. Maintaining repair and service records. Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Engineering interest Quality focus Personal responsibility and resilience Training:As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally. Using a combination of classroom based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling JLR specific certifications Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do? Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. The duties of a Service Technician/Mechanic may include: Servicing vehicles – carrying out checks and maintenance according to the manufacturers’ guidelines. Repairing and replacing faulty parts and components. Advising the Service Receptionists about required repairs. Producing time estimates. Maintaining repair and service records. Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Engineering interest Quality focus Personal responsibility and resilience Training:As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally. Using a combination of classroom based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling JLR specific certifications Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Onboarding Co-ordinator- No experience needed!Location: Hybrid 2 days in the office, the rest working from homeSalary: £24,000 + bonusLocation: Wilmslow – Hybrid Citation is one of the UK’s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
It's a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job (no 'mood hoovers' here, thanks!). So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The RoleAs we continue to grow and invest in service and technology, we are looking to recruit a new Onboarding Co-ordinator within our Client Support department.
You will be responsible for providing the very best telephone and online support to our clients across the UK. You will welcome them, train them on our platform, and make proactive touchpoints with them throughout their contract with us, ensuring they get the most out of their Citation service.
Who we are looking for?We are looking for people who are natural problem solvers, as you will be taking ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.
Whatever your background, it is paramount to us that you are passionate about offering great customer service. We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client. A good problem solver, you will have the skills to quickly learn our online tools and use the information around you to identify solutions for our clients. You will make it your mission to understand client needs and exceed their expectations. What’s in it for you?We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.
Hit Apply now to forward your CV.....Read more...
The working week will be spent working within various sectors throughout our service centre including machining and bench fitting, welding, electrics, disassembly, cleaning, inspection, balancing, assembly & testing. You will be given thorough guidance and training in each of the sectors. Following this your duties will include :
Cleaning of equipment to service/repair, including jet washing and chemical cleaning.
Use of technical drawings to assist in disassembly and re-assembly.
Using a variety of standard hand tools (imperial & metric).
Using a variety of special tools (imperial & metric).
Handling medium to heavy duty equipment.
Operating overhead cranes and lifting equipment.
Understanding of Health and Safety and correct PPE demand.
Use of welding equipment (TIG welding training given).
Assisting with goods in/goods out.
Effective use of the barcode system.
Operation of Machinery.
Manufacturing Alfa Laval Parts and equipment using manual and CNC machinery.
Training:Your apprenticeship will be led by our training provider SIGTA Ltd who will manage your apprenticeship program through regular visits from your Training Officer. Day release training will be delivered by Farnborough College of Technology and you will be expected to attend once a week for formal education in order to complete the Level 3 Engineering Fitter apprenticeship standard.Training Outcome:To become a fully trained and qualified Service Centre Engineer with Alfa Laval.Employer Description:Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry.Working Hours :7.00am - 3.00pm, whilst at the service centre .
College hours whilst at college, but in total 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Onboarding Co-ordinator- No experience needed!Location: Hybrid 2 days in the office, the rest working from homeSalary: £24,000 + bonusLocation: Wilmslow – Hybrid Citation is one of the UK’s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
It's a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job (no 'mood hoovers' here, thanks!). So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The RoleAs we continue to grow and invest in service and technology, we are looking to recruit a new Onboarding Co-ordinator within our Client Support department.
You will be responsible for providing the very best telephone and online support to our clients across the UK. You will welcome them, train them on our platform, and make proactive touchpoints with them throughout their contract with us, ensuring they get the most out of their Citation service.
Who we are looking for?We are looking for people who are natural problem solvers, as you will be taking ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.
Whatever your background, it is paramount to us that you are passionate about offering great customer service. We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client. A good problem solver, you will have the skills to quickly learn our online tools and use the information around you to identify solutions for our clients. You will make it your mission to understand client needs and exceed their expectations. What’s in it for you?We don’t take ourselves too seriously, and we don’t expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.
Hit Apply now to forward your CV.....Read more...
Job Title: Restaurant Operations manager Location: Florence, Italy Salary: €NegotiableThis is a fantastic opportunity to be part of a globally recognized hospitality brand known for its high-energy dining experiences.As Operations Manager, you’ll oversee the daily running of the restaurant, manage budgets and team performance, and ensure a consistently outstanding guest experience. Working closely with senior leadership, you'll help maintain brand standards, develop talent, and drive both service excellence and operational success in a dynamic, fast-paced environment.Key Responsibilities:
Manage restaurant budget and P&L, ensuring operational goals are met.Coach and mentor staff to deliver excellent customer service.Manage labour schedules within budget and forecast models.Ensure all departments execute systems and processes to meet brand standards.Foster a guest-first culture, prioritizing guest satisfaction.Develop and retain top talent through clear goals and career development.Implement and enhance training programs for staff growth and retention.Engage with guests, particularly about music, to enhance the experience.
Qualifications:
Proven experience in a high-volume, full-service restaurant Operations Manager role.Strong communication skills and business acumen.Problem-solving abilities with a focus on operational efficiency.Ability to present and communicate effectively to various stakeholders.Fluency in English required; additional languages a plus.
Job Title: Restaurant Operations manager Location: Florence, Italy Salary: €NegotiableIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……. http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment....Read more...
The role involves learning the skills to be able to service, maintain and repair forklift trucks and other material handling equipment and study towards an industry recognised qualification. This is a 3 year programme combining college and workplace learning.
As an apprentice you will be working in one of our centres or at one of our customer’s sites, working as part of our service team.
This is what you would be doing:
Shadowing and working with your mentor and the team to understand materials handling equipment
Learning about the trucks, how they work and how to fix them
Block weeks at college where you will learn new skills and take part in both classroom and workshop learning
Online learning and development with the learning provider
Training:
Block release training to Stephenson College, Coalville
On-the-job training
Off-the-Job training
The apprentice will be working towards a Lift Truck and Powered Access Engineering Level 3 qualification
Training Outcome:
Future prospects are, potential available positions throughout Toyota Material Handling
Employer Description:Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
In the UK we are implementing a people strategy to create an environment where our people feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted.
Please note that by submitting your application you are giving permission for your personal information to be shared with SMB College.
Toyota Material Handling UK is an equal opportunities employer.Working Hours :Monday - Friday, 40 Hours per week, hours to be confirmed with employer.Skills: Communication skills,IT skills,Willingness to learn,Interest in engineering....Read more...
To support the Maintenance Engineering team to provide a comprehensive, multi-skilled engineering service covering the installation, commissioning, maintenance and modification of our plant equipment and services used in the manufacture, packaging, and distribution of our pharmaceutical products.
The Successful Candidate will
Support maintenance and problem-solving activities across a wide variety of electro / mechanical production equipment and site service systems and equipment according to team and individual plans
Learn to analyse, develop, and implement cost-effective solutions to improve machine efficiency, reliability, and performance
Gain experience to coordinate and deliver planned maintenance, offering flexibility in working hours according to business needs
Ensure EHS, GMP and process / validation compliance via risk assessment, PUWER, LTV and manual handling adherence
Ensure effective communication and customer service is delivered between all levels and shifts within your direct team and other departments, as required
Gain knowledge and experience of planned and reactive maintenance schedules and constantly review and modify these to ensure accuracy, considering any manufacturer recommendations, experience, and machine history to minimise breakdowns and maximise efficiencies
Build confidence to liaise with contractors, engineering specialists, machine manufacturers and parts suppliers
Training Outcome:It is expected (but not guaranteed) that on successful completion of the advanced apprenticeship, the candidate will be offered to progress onto the Higher Level 4 Apprenticeship Standard.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Double Day shifts on site
Monday - Thursday.
Earlies: 6.00am to 2.00pm.
Lates: 2.00pm - 10.00pm.
Friday.
Earlies: 6.00am to 12.00pm.
Lates: 12.00pm to 6.00pm.
College days
8.00am to 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Commitment,Honesty and Integrity,Positive Self Esteem,Reliable....Read more...
The position will require the engineer to attend hospital Radiology departments with trained engineers to carry out maintenance, repair and installation of Bayer medical equipment
Initial responsibilities of this role will be to attain experience of field service activities, and to gain an understanding of working within the NHS and private sector healthcare environments
Gain an understanding of the NHS healthcare system, private sector healthcare system, and how the two models differ
Develop an understanding of the specifics of the field service role through close monitoring and working with a supervising engineer
Assist qualified engineers with the planning/scheduling and performing of on-site service support as required, including, but not limited to, preventative maintenance, breakdown repair and installations
Keep accurate records of all work carried out through the correct usage of the Radiology service tool
Accurate record keeping of service stock and calibration tools
Adhere to all department and company processes and compliance requirements, including the completion of regular online training courses
Ensure the highest professional standards are met when attending appointments and site visits
Training:
You will work towards a Level 3 Maintenance & Operations Engineering Technician
Newcatle College
20% a week or 1 day a week towards your studies nessesary
All apprentices will be required to achieve as a minimum:
An employer-approved Level 2 Foundation Competence qualification
An employer-approved Level 3 Development Competence qualification
An employer-approved Level 3 Development Technical Knowledge qualification
Apprentices without Level 2 English and maths will need to achieve this level prior to taking end point assessment
Training Outcome:
Outstanding apprentices are those who respond well to feedback, build good relationships with colleagues and ultimately make a lasting impression
Additional qualifications and internal roles can be investigated as part of your next steps following the successful completion of this apprenticeship
Employer Description:Bayer is a Life Science company with a more than 150-year history and over 100,000 employees worldwide with core competencies in the areas of healthcare and agriculture. With our innovative products, we are contributing to finding solutions to some of the major challenges of our time.
As an innovation company, we set trends in research-intensive areas. Our products and services are designed to benefit people and improve the quality of life, whilst creating value through innovation, growth.Working Hours :Monday - Friday, 09.00 -17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Join Our Growing Team!Are you passionate about building strong relationships and ensuring customer satisfaction? We're looking for a proactive Client Relations Manager to join our team and take ownership of client relationships. If you have excellent communication skills, a keen eye for detail, and enjoy problem-solving, we want to hear from you!About UsEvinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems.Using our own in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year. We also operate many more using our PaySmart prepayment system.About the RoleAs part of the Client Relations Managers Team, you'll be the key point of contact for your portfolio of clients, ensuring they receive exceptional service and support. You'll conduct regular reviews, manage client expectations, and collaborate with internal teams to ensure seamless service delivery. This role is perfect for someone who is confident working with people at a senior level, solving problems, and making a real impact on client satisfaction.Essential Requirements:
Must have a permit to work in the UKWithin commuting distance of our head office in Sevenoaks
Your Key Responsibilities will include:
Client Relationship Management: Serve as the primary contact for assigned clients, ensuring their needs are met and concerns addressed. You will be expected to visit clients within London and occasionally outside of London if needed.Client Reviews: Conduct regular client reviews, gathering feedback and suggesting and implementing improvements.Expectation Management: Set clear expectations with clients regarding our service levels.Collaboration with Internal Teams:
Work with Operations to ensure site-specific service and reporting needs are met.Communicate with Customer Services regarding consumer-related issues.Liaise with the Debt Management Team on outstanding balances affecting client sites.Engage with the Technical Team to manage connection or system issues.
Regulatory Awareness: Ensure your clients are kept informed of Heat Network regulations and their impact. Training and literature will be provided to support this.Process Improvement: Identify and implement ways to enhance the client experience and streamline processes.
Skills and Qualifications:To succeed in this role, you should have:
Strong communication and interpersonal skills at an appropriate level, with the ability to build and maintain client relationships.Excellent organisational abilities and attention to detail.A proactive mindset with problem-solving skills.Confidence in handling client queries and managing expectations.Ability to work collaboratively with different teams.Previous experience in client relations, account management, or a similar role is preferred but not essential.
Benefits Include:
£30,000 to £35,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year of employment)Flexible Working PracticesOpportunities to Work from Home (one day a week)
Full Training ProvidedWe understand that each team member brings a unique set of skills and experiences to the table. Rest assured, we provide comprehensive training to help you thrive in your new role.How to ApplyIf you're looking to be a part of a dynamic team and make a real impact in the business, we want to hear from you. To help us process your application smoothly, please include your address on your CV.Apply now!....Read more...
To provide general office support to a team of Housing Support Workers, Property Inspectors and other Housing staff, ensuring accurate data entry and updating a range of systems. To provide customers with a knowledgeable and professional first point of contact on the telephone, in writing and in person.
To work as part of a team to deliver excellence, solve problems and deliver value for residents.
Key responsibilities:
Be the first point of contact for housing services, receiving enquiries from customers by telephone, by letter and electronically, and provide information and advice on housing services aiming to resolve problems immediately, where possible.
Develop and maintain a good working knowledge of housing services and procedures and ensure that procedures are followed when dealing with customer enquiries and requests.
Deal with difficult situations in a way that tries to resolve issues for the customer, seeking assistance from the Contracts Manager, Housing Support Manager or Senior Property Inspector when necessary.
Ensure ICT skills are up to date and meet developing needs, using Microsoft packages for producing written information and analysing data.
To assist the Housing Assistant when required to ensure all office administrative work,including updating the database and accurately scanning documentation, as directed by the Contracts Manager, or Housing Support Managers.
Assist the Housing Support Workers and Property Inspector in processing and updating information around repairs, safety certificates, lettings, key returns, void properties and liaise with the provider to ensure voids are completed on time, notifying the financial controller where rent stops are required.
To assist the Income Officer in processing requests for tenancy information, refunds, rent statements, direct debits, references, and letters etc.
To assist the Income Officer in resolving benefit queries by liaising with the Housing Benefit Team/customers and providing any rent information to customers as and when required.
Assist with compiling and co-ordinating statistical data for the Contracts Manager, Income Officer and Housing Support Manager.
Responsible for co-ordinating information for the monthly performance dashboard.
Provide active cover and support across the service and assist in the training and induction of new members of staff and work experience students.
Maintain accurate, up to date records and collect data and information in relation to all District Homes tenancies, ensuring achievement of internal and external targets.
To assume any other reasonable functions, duties and responsibilities as requested by the Contracts Manager, Housing Support Manager or Senior Property Inspector which are within the reasonable competence of the postholder.
Personal commitment to ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.
Personal commitment to continuous self-development and service improvement.
Work collaboratively with colleagues and cover for colleagues during absences.
Support the Operations Director and managers in ensuring a healthy and safe working environment for clients and staff and undertake other duties as required.
Comply with District Homes’ standards of information governance, data security and protection, and documented systems and procedures.
Training:Training will take place on-site at the employer with a tutor from Rochdale Training.Training Outcome:Progression is in place for candidates who excel in their role.Employer Description:District Homes, was established in 2013. Our main objective as a housing association is to offer landlords a very reliable, efficient and competitive Guaranteed Rental service that they could trust and depend upon and secondly, to offer London local authorities, seeking social housing, better value for money and much better quality accommodation in the private rented sector, for their tenants.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills....Read more...
Dispensing Optician vacancies and Dispensing Optician jobs based in Coventry. Zest Optical are recruiting for a Dispensing Optician on behalf of an independent practice based in Coventry.
My client is a small group of independent Opticians based in Coventry and they are looking to recruit a full time Dispensing Optician. This particular company pride themselves on offering exceptional levels of service to all patients, and have a real emphasis on quality.
Dispensing Optician – Role
Modern, patient focused practices
Award winning within the industry
Advanced equipment across the practice including the likes of an OCT and more
Providing a comprehensive dispensing service
Dealing with complex patient queries
Amazing frame range - Tom Ford, Gucci, Oliver Peoples
Quality lenses - Essilor
Speclaist clinics
Support with future training and personal development
Full time – 5 days a week including Saturdays
9am to 5.30pm
Salary between £28,000 to £30,000 depending on experience
GOC fees paid
Dispensing Optician – Requirements
GOC registered Dispensing Optician
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
Job Title: General Manager – Luxury Hotel - LondonSalary: Up to £90,000 + BonusLocation: LondonI am currently recruiting a General Manager to join this luxury lifestyle hospitality group. We are looking for someone who leads from the front, drives sales, can inspire the staff and ensure guest experience and a five-star service is at the forefront of all decisions. About the position
Bring the brand to lifeNew venueEnsure a positive working environmentCreate a strategy to increase revenueTrain, develop & inspire the teamEnsure KPIs are metManage the P&L, costs & payroll
The successful candidate
Previous experience in luxury lifestyle hotel preferableBe able to inspire and motivate the teamBoutique hotel experienceF&B experienceGreat customer service and fantastic attention to detailHave a passion for hospitalityStrong commercial acumen
If you are keen to discuss the details further, please apply today or send your cv to ed at corecruitment dot com ....Read more...
Duties will include, but will not be limited to:
Stock control
Purchasing parts
Goods inwards
Possible learning to drive forklift
Training:
The apprentice will work towards their Apprenticeship Standard in Trade Supplier.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Month Release programme, meaning you will attend Lincoln/Newark College for one day per month, during term time only. This will fall within your contracted working hours.
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent role within the company, with potential to develop into a Workshop Supervisor or Manager position.Employer Description:Obam Domestic Lifts Services Limited are a medium-sized organisation who have traded on our purpose built site at Sturton by Stow since 2000. Obam Lifts supply, install, and service stairlifts, hoists and through-floor lifts, as well as install both modular and portable ramping to help its clients continue to live in their homes comfortably. Obam strive to deliver exceptional customer service and provide the most relevant products and tailored services to meet your mobility needs.Working Hours :8:00am to 4:00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Initiative,Patience,Physical fitness....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on job training.
Attend manufacturers training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and Health and Safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:You will complete a 2 week block once every 6-8 weeks at SMB College in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician.
Institute of the Motor Industry for Associate Member.
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon successful completion of your apprenticeship, you will become a new engineer with the opportunity to become a fully-fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary.
Work shadow a colleague, and develop an understanding of workshop procedures through on job training.
Attend manufacturers training and other training courses as appropriate.
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop.
Ensure security and correct use and issue of all tools and spares issued.
Understand and adhere to all Crown Company, legislative and Health and Safety procedures.
Under close supervision, ensures all work undertaken meets industry and Crown work standards.
To build and maintain good relationships with customers, colleagues and managers.
Undertakes other duties which Crown may from time to time reasonably request.
Training:
You will complete a 2 week block once every 6-8 weeks at SMB College in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard qualification.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:
We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.
Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday to Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
Learn how to install, repair and carry out planned maintenance of customer forklift trucks to Crown specifications. Undertake an appropriate engineering apprenticeship, completing set modules on time and attending college as necessary
Work shadow a colleague, and develop an understanding of workshop procedures through on job training
Attend manufacturers training and other training courses as appropriate
Learn Crown administrative procedures, and how to complete worksheets, timesheets etc.
Assist in keeping customer trucks secure and clean whilst in the workshop
Ensure security and correct use and issue of all tools and spares issued
Understand and adhere to all Crown Company, legislative and Health and Safety procedures
Under close supervision, ensures all work undertaken meets industry and Crown work standards
To build and maintain good relationships with customers, colleagues and managers
Undertakes other duties which Crown may from time-to-time reasonably request
Training:You will complete a 2 week block every 6-8 weeks at SMB College in Leicester.
Lift truck and Powered Access Engineering Technician Level 3 Standard.
You will also complete training throughout your apprenticeship at our award-winning Demonstrated by Performance training centre in Birmingham.
By the end you will achieve a Level 3 Engineering qualification which aligns with the following professional recognition:
Institute of Mechanical Engineers (IMechE) for Engineering Technician
Institute of the Motor Industry for Associate Member
Training Outcome:We care about your personal growth within Crown, and we strive to provide avenues to reach your career goals. Your career development path provides ongoing mentoring and mechanisms to enhance your skills and knowledge.
Upon sucessful completion of your apprenticeship you will be become a new engineer with the opportunity to become a fully fledged Crown engineer. There are future opportunities to become a technical engineer, service team leader and field service manager.Employer Description:Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.
Our brand promise is:
“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”
Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.
Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.Working Hours :Monday - Friday - 8 hours per day, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Aptitude for practical science....Read more...
BUSINESS DEVELOPMENT MANAGER
EAST LONDON – OFFICE BASED
UPTO £50,000 + FANTASTIC CAREER PROGRESSION + GREAT COMPANY CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting for a Business Development Manager position on behalf of a established courier business.
As the BDM you will be primarily responsible for driving new business. Your role will be focused on identifying, prospecting, and securing new long term customers.
THE ROLE:
Prospect and identify potential clients in target industries.
Qualify leads and convert them into long-term business relationships.
Conduct face-to-face meetings, product demonstrations, and presentations to prospective clients.
Identify and respond to customer needs, providing tailored solutions that align with their business goals.
Build and maintain strong, lasting relationships with new and existing customers.
Provide excellent customer service, ensuring satisfaction from initial contact to post-sale.
Maintain accurate records of sales activities, meetings, and customer interactions in the CRM system.
Provide regular sales reports, forecasts, and updates on pipeline progress to management.
Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth.
THE PERSON:
Proven track record of new business development within a sales role.
A track record of successfully acquiring new customers and exceeding sales targets.
Ability to work independently and manage time effectively.
Valid driver’s license and willingness to travel extensively within the region.
This is a great opportunity for someone from a Field Sales, Sales Executive, Business Development Executive, BDE,BDM,Area Sales or similar role.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
BUSINESS DEVELOPMENT MANAGER
STRATFORD – OFFICE BASED
UPTO £50,000 + FANTASTIC CAREER PROGRESSION + GREAT COMPANY CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting for a Business Development Manager position on behalf of a established business.
As the BDM you will be primarily responsible for driving new business. Your role will be focused on identifying, prospecting, and securing new long term customers.
THE ROLE:
Prospect and identify potential clients in target industries.
Qualify leads and convert them into long-term business relationships.
Conduct face-to-face meetings, product demonstrations, and presentations to prospective clients.
Identify and respond to customer needs, providing tailored solutions that align with their business goals.
Build and maintain strong, lasting relationships with new and existing customers.
Provide excellent customer service, ensuring satisfaction from initial contact to post-sale.
Maintain accurate records of sales activities, meetings, and customer interactions in the CRM system.
Provide regular sales reports, forecasts, and updates on pipeline progress to management.
Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth.
THE PERSON:
Proven track record of new business development within a sales role.
A track record of successfully acquiring new customers and exceeding sales targets.
Ability to work independently and manage time effectively.
Valid driver’s license and willingness to travel extensively within the region.
This is a great opportunity for someone from a Field Sales, Sales Executive, Business Development Executive, BDE,BDM,Area Sales or similar role.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Installing intruder alarms, security systems, fire, cctv and access control systems in domestic, commercial, site and secure premises.
Carrying out checks and maintenance of systems.
Deliver customer service excellence.
Assemble and fit components & parts and develop and understanding of electronic circuits.
Wiring systems.
Understand and interpret drawings.
Fit equipment on site. Handover of equipment for customer
Carry out reasonable instructions from Lead Engineers or Senior Managers.
Ensure that all Health and Safety standards are maintained and that you show due diligence at all times.
Comply with all company policies and procedures e.g. health and safety, training & development, quality, disciplinary & grievance and sickness.
Carry out any other duties at the request of the company.
Training Outcome:
Apprenticeship may lead to permanent employment.
Further in-house and external training and development available.
Employer Description:Established in 1984, Crosby Intruder Alarms has developed into one of Merseyside's premier Security Companies. We are SSAIB approved and are installers of Domestic & Commercial Intruder Alarms, CCTV, Fire Alarms, Door Entry Systems, Access Control Systems, Smoke Generating Systems, Sound Systems and much more. No job is too small or too large for us, we have systems all over the UK.Working Hours :Start and finish times: 09:00-18:00, with an unpaid lunch of 1 hour.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Work in confined spaces.,Strong focus on H&S,Motivated,Good technical awareness,Ability to prioritise tasks,Positive, can do attitude,Enthusiastic.,Listen, Learn & Ask questions,Hands-on approach,Practically minded....Read more...
Responsibilities:
Performing administration tasks;
Assisting field engineers on customer sites with more complex issues
Assisting with technical project work
Call answering and logging of support tickets
Using the initiative to learn and be up to date with the latest technologies
Fixing computers and issues onsite and in the workshop
Processing and working on technical requests through to resolution or escalation to 2nd line
Monitoring and responding to emails/support tickets
Supporting the team to assist with technical problems
Working with customers in identifying I.T. problems and advising on solutions
Logging and keeping records of customer queries
Working with team members to meet deadlines
Performing office tasks such as checking and accepting deliveries.
Training:You will work towards the Level 3 Information Communications Technician Standard, this will be delivered through blended learning, with learning once a month, some in person and some remote training and reviews.
Functional skills Level 2 maths and English would be delivered remotely or in person if required.Training Outcome:The successful candidate will be provided with ongoing in-house training and opportunintes for personal development are encouraged. Employer Description:Elmdale Maintenance Limited is one of the most respected and well established suppliers of digital colour photocopiers, printers and document management solutions in the south, with an rivalled reputation for customer service.Working Hours :Monday to Friday 9am - 5.30pm with 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Willingness to learn/study,self motivated....Read more...