To provide a welcoming and professional reception service for tenants, visitors and callers to the Business Centre, while undertaking training and development towards a recognised qualification in Customer Service.
Main duties include:
Act as the first point of contact for visitors, tenants and clients
Greet all visitors in a professional and friendly manner
Answer calls, respond to emails and direct enquiries appropriately
Support with visitor sign-in procedures and security checks
Handle incoming and outgoing post and deliveries
Maintain accurate records, logs and systems
Provide general administrative support
Keep reception and communal areas presentable and welcoming
Report maintenance or facility issues to appropriate staff members
Training:Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2 Apprenticeship qualification.Training Outcome:Opportunity to apply for internal vacancies.Employer Description:Gateshead Council serves around 196,000 residents, delivering a wide range of services including housing, education, social care, transport, leisure and environmental services. The council employs over 4,000 staff and works with local partners, businesses and communities to improve the borough and support economic growth. Business Gateshead plays a vital role by offering business support and managing business centres that provide the right environment for companies to start, grow and thrive.Working Hours :37 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Field Service Engineer Hourly rate £13.00 ph Based at: Wallasey Service Centre CH44 7HX – full UK driving licenceFull Time - Hours – 8:00 – 17:00 Mon-FriWe are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester, Ellesmere Port, Liverpool, South Sefton & Southport and Formby and we welcome applications from people who reside in these areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. PLEASE NOTE THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDHS ....Read more...
Field Service Engineer Hourly rate £13.00 ph Based at: Wallasey Service Centre CH44 7HX – full UK driving licenceFull Time - Hours – 8:00 – 17:00 Mon-FriWe are currently looking for Field Service Engineers to join the team within our Wallasey Service Centre, covering contracts being delivered in the following areas: Wirral, Wigan, Chester, Ellesmere Port, Liverpool, South Sefton & Southport and Formby and we welcome applications from people who reside in these areas. As a healthcare equipment provider, Ross Care, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day-to-day life.Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatmentEqual Opportunities:Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Please apply for the Field Service Engineer role with your updated CV. PLEASE NOTE THIS ROLE HAS PREVIOUSLY BEEN ADVERTISED. PLEASE DO NOT APPLY AGAIN AS YOUR DETAILS HAVE ALREADY BEEN CONSIDERED. INDHS ....Read more...
Job Opportunity: Experienced Fitter–MachinistLocation: Bury, LancashireAre you an experienced Fitter–Machinist seeking a role where your skills are valued and your career can grow? Join a friendly, collaborative team working on advanced engineered systems for global industries.This hands-on role combines precision machining and mechanical fitting on complex systems. You’ll contribute to delivering high-quality equipment, supporting clients worldwide, and being part of a culture of continuous improvement.Why Work With Us:Low staff turnover and a culture that values people over pressure.Opportunities for career progression, which could include global travel and customer-facing roles.Collaborative environment with mentoring and support for continuous learning.Work on complex, precision-engineered systems that make a real difference for clients worldwide.Salary & Benefits:Basic: circa £30,000Overtime, Pension, 25 days holiday + bank holidaysProfessional development and on-the-job trainingFriendly, supportive, and inclusive workplace cultureFrequent staff events including food vans, gatherings, and an annual Christmas partyHours: Monday–Thursday 07:30–16:00, Friday 07:30–12:00, with optional overtime.What You’ll Be Doing:• Machine components using lathes, milling machines, and drilling equipment to tight tolerances.• Assemble and fit high-value engineered equipment, maintaining quality and reliability standards.• Collaborate with cross-functional teams on servicing, maintenance, and customer-focused projects.• Apply problem-solving skills and technical know-how in a precision-led environment.• Occasionally work off-site (UK & international) to support projects and customer service.What We’re Looking For:Experienced Engineer / Fitter–Machinist with relevant qualifications.Competent in English and Mathematics (GCSE Grade 5 / O’level Grade C or above).Experience in precision machining: turning, milling, drilling, and fitting (essential).Strong communication skills, professionalism, and customer focus.Willingness to learn, travel, and progress into new areas such as sales or global service roles.How to Apply:If you’re a qualified Fitter–Machinist who enjoys a hands-on, diverse role with room to grow, we’d love to hear from you.....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? A dedicated pathway containing specialist training for Parts Advisor will run alongside the standard to ensure apprentices gain full knowledge of their specialist area at the appropriate level.
As a Parts Advisor you will have direct contact with customers, initially taking calls for parts required from both trade and retail customers and supporting the efficient effective supply of parts to the workshop.
A qualified apprentice will be able to:
Be a confident first and last point of contact with customers
Take customer and workshop orders
Communicate effectively with both customers and the vehicle technicians
Manage customer complaints
Offer advice and guidance for vehicle care, warranty retention and warranty claims
Sales/advice for accessories and modifications
Collate information for CSI
As a Parts Advisor an apprentice will be responsible for ordering, selling and managing stock control on vehicle parts.
Once the apprenticeship is complete, they will be able to:
Take orders from customers both face-to-face and over the phone
Maintain an ordered stock room and find parts from stock
Raise invoices
Liaise with other members of staff
Training:Customer Service Practitioner level 2
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company
Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday- Friday, 9.00am- 5.00pm (Breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
A market leader in electrical solutions for challenging and hazardous environments is seeking a Sales Coordinator to connect customers, suppliers, and the sales team. In this pivotal role, you???ll manage orders, quotations, and customer enquiries, while supporting Business Development Managers to deliver exceptional service and meet branch objectives.
Key Responsibilities:
Process quotations, sales orders, and purchase orders accurately
Build strong relationships with customer accounts
Follow up on quotes to secure new business
Manage supplier orders, returns, and non-conformances
Keep CRM data up to date
Support the sales team and contribute to process improvements
Key Skills:
Experience in electrical wholesale or distribution
Strong communication and attention to detail
Proficiency in Microsoft Office and CRM systems
Proactive, organised, and team-focused approach....Read more...
A market leader in electrical solutions for challenging and hazardous environments is seeking a Sales Coordinator to connect customers, suppliers, and the sales team. In this pivotal role, you???ll manage orders, quotations, and customer enquiries, while supporting Business Development Managers to deliver exceptional service and meet branch objectives.
Key Responsibilities:
Process quotations, sales orders, and purchase orders accurately
Build strong relationships with customer accounts
Follow up on quotes to secure new business
Manage supplier orders, returns, and non-conformances
Keep CRM data up to date
Support the sales team and contribute to process improvements
Key Skills:
Experience in electrical wholesale or distribution
Strong communication and attention to detail
Proficiency in Microsoft Office and CRM systems
Proactive, organised, and team-focused approach....Read more...
Supporting the management of financial resources, to ensure probity, efficiency, high performance and overall value for money
Understanding customer needs and provide them with a service they value
Supporting delivery of the Financial Strategy and Final Accounts
Supporting the finance function by producing high quality financial information
Assist the Finance team to maintain financial systems and processes ensuring proper reconciliation and control procedures are in place
Assist in the implementation of requested changes including testing new or enhanced functionality
To include processing of journals and accounts payable and account receivable invoices as required
To assist with enquiries for officers, members, partners and members of the public
To support and undertake the accountancy financial control function
The daily processing of bank statements and allocation of income
To assist with procurement, Insurance, VAT and any other accounting duties as requiredWithin assigned service areas/budget specialism, assist the service accountant to provide budget holders with the required information to support the development of financial plans and management of their budgets
Support the financial management of the Capital Programme
Co-ordinate and deliver the timely information to support the Financial Strategy as requested, in accordance with the agreed timetable
Prepare financial and performance data, for inclusion in management reports
To assist in the delivery of information to support the annual accounts closure programme as requested and in accordance with the agreed timetable assigned service areas/budget specialism, assist the service accountant to provide budget holders with the required information to support the development of financial plans and management of their budgets
Ensure the accurate and timely completion of returns and questionnaires as required
Contribute to reviews and assist in the implementation of changes required as a result of new legislation or changes in policy
Training:
This is a full-time position and will also include on the job training with the team.
This apprenticeship will lead to a level 3 Assistant accountant apprenticeship.
You will be based at Wyre Forest District Council in Kidderminster
Training is one day a week
Training Outcome:Finance offers many wide and varied roles, after the completion of the apprenticeship the successful candidate can expect to have numerous opportunities within the sector to continue their career.Employer Description:Wyre Forest DC provides a wide range of services to the residents of Wyre Forest, more details of these services can be found at the Councils website.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Personal Commitment,Self Management,Decision Making....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at the Henry Ford Academy in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Our Ford dealership in Warrington can be found at the bottom of Winwick Road near Matalan. Our bodyshop is just around the corner on Owen Street. Our Warrington dealership is conveniently located for customers travelling from Bold Heath and the surrounding area, as we are easily accessible via the A57 in only 15 minutes.
We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday - Friday, 8.30am - 5.30pm. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Pharmacy Services Assistant Apprentice, you’ll be working in a small but busy community pharmacy. You’ll support the pharmacist and wider team in providing excellent customer service, safe handling of medicines, and smooth running of the pharmacy. This is a varied role where no two days are the same but you’ll be trained to develop your skills and confidence.
Main duties will include:
Greeting and assisting customers at the counter with advice and service.
Supporting the sale of over-the-counter medicines under pharmacist supervision.
Receiving prescriptions, checking details, and preparing items for collection.
Assisting the pharmacist in the safe dispensing of medication.
Ordering, receiving, and storing pharmaceutical stock correctly.
Monitoring stock levels, replenishing shelves, and ensuring sales areas are clean and presentable.
Learning how to use pharmacy IT systems for stock control, prescriptions, and record keeping.
Processing customer payments, handling cash and card transactions.
Supporting the pharmacist with health campaigns and promoting services such as flu vaccinations or smoking cessation advice.
Maintaining high standards of customer care by offering a friendly, professional, and helpful service.
Following health and safety guidelines, infection control, and pharmacy procedures at all times.
Developing specialist knowledge of pharmacy products and services.
Completing compulsory training and assessments as part of your apprenticeship.
Carrying out general housekeeping tasks to keep the pharmacy safe and tidy.
Assisting the team with other reasonable duties as required to support the smooth running of the pharmacy.
Training:This apprenticeship is work-based learning, which means you’ll be based in the pharmacy and won’t need to attend college. Instead, you’ll be given paid time per week known as off-the-job training during your working week to complete apprenticeship tasks and build your knowledge.
Level 2 Pharmacy Services Assistant apprenticeship standard requires the apprentice to sit an End Point Assessment. Refer to link below for more information:
https://skillsengland.education.gov.uk/apprenticeship-standards/st0299-v1-0 Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for ongoing employment, subject to a position being available.Employer Description:Newhall Pharmacy, based in the heart of Newhall, Swadlincote, is a well-established and trusted community pharmacy dedicated to supporting local residents with their healthcare needs. They provide a wide range of NHS services, including minor ailments, vaccinations, and health checks, as well as prescription dispensing and flu jab clinics. With a private consultation room, accessible facilities, and multilingual staff, they offer tailored patient care and support, emphasising accessibility and professional expertise to improve health and wellbeing across the community.Working Hours :Range of shifts:
Monday- Friday, 8:30am - 6:30pm.
Saturday, 9.00am - 1.00pm.
Sunday, closed.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
Answering the phone
dealing with emails
Hiring out our powered access equipment
Training:
Customer Service Practitioner (Level 2) Apprenticeship Standard
Training Outcome:
The trainee role will be working towards a Hire Desk Controller and then opportunities for a Senior Hire Controller role in the future
Employer Description:Elavation Platforms & Training was formed in 2004, a family business which has now grown from a team of 4 to a team of 30 and still growing.
Our ethos and core values still remain the same, to provide a bespoke, committed and quality hire service within the powered access industry to our customers.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills....Read more...
Restaurant Manager – Las Vegas, NV – $65,000 to $80,000We are working with an exciting hospitality group that has a range of upscale, vibrant concepts! We are looking for a Restaurant Manager to join their team at one of the upscale Japanese Restaurants.You’ll be an integral part of the leadership team, ensuring flawless floor operations and an exceptional guest experience at every service. This role involves guiding and developing the service team through hands-on training, maintaining the highest standards of hospitality, and delivering personalized, refined service. Skills and Experience
Solid few years experience within a management capacity within a fine dining or high elevated restaurant.Strong Wine knowledge a must!Experience within a Japanese Restaurant a plusA pro when it comes to all FOH trainingKnowledge of the ins and outs of hospitality – all aspects of customer serviceEnergic, hands-on, management style.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Working within a busy team
Answering calls from the sales team, taking sales team messages, transferring calls & eventually dealing with queries
Ringing to progress chase orders etc.
Making up & checking “delivery packs”, e.g. handbook, warranties, service books & other car related documents
Daily filing, ensuring any related queries go to management
Faxing / photocopying
Using the database to produce invoices, check stock, update customer records etc.
Assisting in dealing with incoming & outgoing post
Monitoring & ordering stationery
Training:
Level 3 Business Administrator Apprenticeship Standard
This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions
All delivery is completed in the workplace and you will not need to attend any off-site training
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry
Employer Description:Dealerships in Twickenham, Chiswick and Kingston, with an Aftersales Centre in Isleworth. Currie Motors’ long history of automotive retailing has allowed us to fine-tune our approach to customer service, and offer you an unsurpassed level of support. Working Hours :Days and shifts are to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
The role is primarily desk based (office based in Welwyn Garden). Some travel to customer sites for installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to include IT Services, Calls and Lines, Connectivity, Business Mobiles and CCTV systems.
Answering the telephone, responding to emails and updating requests.
Ensuring commitment to core values, working in line with ‘best practice’ ensuring compliance to relevant policies.
To maintain confidentiality and discretion.
Provide first line analysis of all IT issues and ensure that SLA’s are met.
Keep customers informed of the status and progress of tasks and update tickets.
Ensure the customer is satisfied with the final resolution by placing a confirmation call.
Attend team and customer incident meetings and conference calls.
Complete other service-related tasks as required by your manager.
Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JBC SKILLS TRAINING LIMITED
Your training course
Information Communication Technician
Equal to Level 3 (A level)Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.) Employer Description:What We Offer, a fully supported apprenticeship with a recognised qualification. On-the-job training from experienced IT professionals. Career growth opportunities in a successful and expanding company. Exposure to modern technologies and customer-facing technical support. A friendly, collaborative, and supportive team cultureWorking Hours :Monday to Friday - Hours 09.00 – 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Keen Interest in Technology,Strong general IT skills,Full Driving License and Car....Read more...
You’ll be working closely with different areas of the business, developing a strong foundation in administrative processes while contributing to the smooth running of day-to-day operations.
This role is ideal for someone looking to build a career in business administration within a supportive and dynamic environment. The successful candidate will gain hands-on experience across office management, purchasing and basic bookkeeping.
An aptitude for numbers and a willingness to take initiative will be key to thriving in this role.
Responsbilities will include:
Work closely with technical teams to understand operational needs and ensure smooth coordination
Assisting with daily operational tasks to keep the business running smoothly
Assisting with workplace management (i.e. cleanliness and organisation of physical office space, ordering supplies, etc)
Assisting with processing invoices using Xero and AutotaskEnsure timely payment of supplier bills and customer invoices
Maintain up-to-date customer contracts, asset management and Microsoft subscriptions
Respond to customer and supplier queries via phone and email, ensuring professional and timely service
Help with order processing and delivery support
Assist with financial forecasting and maintenance of finance spreadsheet
Assist with monthly reporting for team and management meetings
Draft new and keep existing internal documentation and processes relevant and up to draft
Perform regular bank reconciliations to ensure the accuracy of financial records
Submit quarterly VAT returns directly through Xero
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment
Employer Description:Evolve is an established Managed Service Provider based in Kingston-upon-Thames, proudly supporting a diverse customer base across the UK and internationally. With a strong foundation built on years of experience, they are trusted by SMEs in sectors such as Renewable Energy, Property, Professional Services, Finance, and Charity.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Microsoft 365 Suite....Read more...
Mobile Electrical Engineer - FM Service Provider - Avon & Somerset - HV Training - Up to £37,500 + Callout Exciting opportunity to work for an established FM service provider situated in Avon & Somerset. CBW is currently recruiting a mobile Electrical Engineer to be based on a large commercial contract. The successful candidate will be a fully qualified Electrical Maintenance Engineer with a proven track record in commercial building maintenance. He or she will be required to carry out M&E planned and reactive maintenance and also be willing to be put through their HV training. Key Duties & ResponsibilitiesOperate and maintain BMS, UPS, HVAC, emergency power, and water systemsCarry out fault finding and repairs on essential systems and equipmentComplete statutory compliance checks, system logs, and site recordsEnsure exceptional standards of housekeeping, safety, and service deliveryParticipate in a 1-in-5 on-call rota to support 24/7 service requirementsHours of WorkMonday to Friday (40-hour week)08:00 am to 17:00 pmCallout 1 in 5RequirementsElectrically qualified - You must be able to provide copies of your trade certificatesCity & Guilds/NVQ Level 2&3 (Required)City & Guilds - 18th Edition (Required)LVAP (Desirable)HVAP (Desirable)A proven track record in commercial or property maintenance Excellent customer service skillsHappy to cover a large site Honest, hard working and reliablePackageUp to £37,500 per annumOvertime available 24 days holiday + BHCompany PensionVan & Fuel cardPlease email your CV to Archie Reed of CBW Staffing Solutions to avoid missing out on this opportunity!....Read more...
Branch Manager – Automotive Aftermarket Distribution
Are you an experienced leader from the automotive aftermarket or motor factor sector? Are you someone who thrives in a fast-paced distribution environment, knows what it takes to deliver exceptional service, and can lead by example?
We’re looking for a proactive and well-organised Branch Manager with a solid understanding of the demands of an automotive product distribution operation. If you’ve worked your way up through the aftermarket or motor factor world and understand the importance of getting the right product to the right place — fast and accurately — then this could be your next big step.
As Branch Manager, you’ll take ownership of the daily running of a busy distribution site — managing a well-established team, ensuring smooth warehouse operations, and delivering excellent service to a loyal customer base. You’ll be responsible for both inbound and outbound activities, overseeing everything from goods-in and stock control to pick, pack and despatch.
Just as important is your ability to keep the team motivated, the operation compliant, and the customer satisfied.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + bonus (7.5%) - pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
What We’re Looking For:
Background in automotive aftermarket / motor factor / parts distribution is essential
Proven experience leading and developing operational teams
Strong understanding of warehouse and distribution functions – pick, pack, despatch, goods-in
Naturally organised with the ability to juggle tasks and priorities under pressure
Solid knowledge of Health & Safety, process compliance, and warehouse KPIs
Comfortable using warehouse management systems (WMS) and Microsoft Office tools
A confident leader who can spot issues and implement improvements before they become problems
Key Responsibilities:
Manage all daily branch activities including warehousing, customer service, and distribution
Drive productivity and ensure accurate, on-time deliveries
Lead, train, and support your team to maintain high standards of performance and safety
Ensure full compliance with H&S procedures and company policies
Coordinate physical stock takes and ensure accurate reporting
Liaise with procurement and suppliers to resolve supply chain issues
Apply with Confidence:
To apply for this exciting Branch Manager / Depot Manager opportunity, send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd: - 07398 204832
JOB REF 4229RCB – Branch Manager ....Read more...
Branch Manager – Automotive Aftermarket Distribution
Are you an experienced leader from the automotive aftermarket or motor factor sector? Are you someone who thrives in a fast-paced distribution environment, knows what it takes to deliver exceptional service, and can lead by example?
We’re looking for a proactive and well-organised Branch Manager with a solid understanding of the demands of an automotive product distribution operation. If you’ve worked your way up through the aftermarket or motor factor world and understand the importance of getting the right product to the right place — fast and accurately — then this could be your next big step.
As Branch Manager, you’ll take ownership of the daily running of a busy distribution site — managing a well-established team, ensuring smooth warehouse operations, and delivering excellent service to a loyal customer base. You’ll be responsible for both inbound and outbound activities, overseeing everything from goods-in and stock control to pick, pack and despatch.
Just as important is your ability to keep the team motivated, the operation compliant, and the customer satisfied.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + bonus (7.5%) - pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
What We’re Looking For:
Background in automotive aftermarket / motor factor / parts distribution is essential
Proven experience leading and developing operational teams
Strong understanding of warehouse and distribution functions – pick, pack, despatch, goods-in
Naturally organised with the ability to juggle tasks and priorities under pressure
Solid knowledge of Health & Safety, process compliance, and warehouse KPIs
Comfortable using warehouse management systems (WMS) and Microsoft Office tools
A confident leader who can spot issues and implement improvements before they become problems
Key Responsibilities:
Manage all daily branch activities including warehousing, customer service, and distribution
Drive productivity and ensure accurate, on-time deliveries
Lead, train, and support your team to maintain high standards of performance and safety
Ensure full compliance with H&S procedures and company policies
Coordinate physical stock takes and ensure accurate reporting
Liaise with procurement and suppliers to resolve supply chain issues
Apply with Confidence:
To apply for this exciting Branch Manager / Depot Manager opportunity, send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd: - 07398 204832
JOB REF 4229RCB – Branch Manager ....Read more...
Branch Manager – Automotive Aftermarket Distribution
Are you an experienced leader from the automotive aftermarket or motor factor sector? Are you someone who thrives in a fast-paced distribution environment, knows what it takes to deliver exceptional service, and can lead by example?
We’re looking for a proactive and well-organised Branch Manager with a solid understanding of the demands of an automotive product distribution operation. If you’ve worked your way up through the aftermarket or motor factor world and understand the importance of getting the right product to the right place — fast and accurately — then this could be your next big step.
As Branch Manager, you’ll take ownership of the daily running of a busy distribution site — managing a well-established team, ensuring smooth warehouse operations, and delivering excellent service to a loyal customer base. You’ll be responsible for both inbound and outbound activities, overseeing everything from goods-in and stock control to pick, pack and despatch.
Just as important is your ability to keep the team motivated, the operation compliant, and the customer satisfied.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + bonus (7.5%) - pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
What We’re Looking For:
Background in automotive aftermarket / motor factor / parts distribution is essential
Proven experience leading and developing operational teams
Strong understanding of warehouse and distribution functions – pick, pack, despatch, goods-in
Naturally organised with the ability to juggle tasks and priorities under pressure
Solid knowledge of Health & Safety, process compliance, and warehouse KPIs
Comfortable using warehouse management systems (WMS) and Microsoft Office tools
A confident leader who can spot issues and implement improvements before they become problems
Key Responsibilities:
Manage all daily branch activities including warehousing, customer service, and distribution
Drive productivity and ensure accurate, on-time deliveries
Lead, train, and support your team to maintain high standards of performance and safety
Ensure full compliance with H&S procedures and company policies
Coordinate physical stock takes and ensure accurate reporting
Liaise with procurement and suppliers to resolve supply chain issues
Apply with Confidence:
To apply for this exciting Branch Manager / Depot Manager opportunity, send your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd: - 07398 204832
JOB REF 4229RCB – Branch Manager ....Read more...
Liaise with customers to co-ordinate customs entries for the shipment of goods; full declarations both imports and exports, transition declarations (T1’s) applicable on exports, and CFSP frontier and supplementary declarations as required by the customer
Provide information to customers, freight forwarders, hauliers and DHL internal stakeholders in a timely and appropriate manner promoting excellent customer service and engagement
Ensure all documentation is completed to meet timelines, and process requirements
Ability to deal with critical requirements, and problem solve activities within processing timelines
Maintain all customs entries files both electronically and also hard copy files where required for certification and documents
Manage queries from the Global Service Centre (GSC) and also responses from HMRC and other UK Governmental Departments in terms of declaration responses
Sending and issuing data to the Global Service Centre (GSC) where applicable
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First-Choice continuous improvement program
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday - 9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Job Title: HIU & FCU Maintenance Engineer Location: Battersea, LondonEmployment Type: Full-timeSalary: £45,000 per annumWorking Hours: 08:00 – 17:00, Monday to Friday Role Overview We are seeking a skilled and experienced HIU & FCU Maintenance Engineer to carry out the servicing, maintenance, repair, and optimization of Heat Interface Units (HIUs) and Fan Coil Units (FCUs) in a high-end residential or commercial environment. This role demands technical expertise, attention to detail, and exceptional customer service skills to ensure reliable heating and cooling services for residents in a luxury development. BenefitsCompetitive salary of £45,000 per yearMonday–Friday 08:00 - 17:00Opportunities for professional training and developmentWork in a prestigious Battersea developmentSupportive, collaborative maintenance teamDuties & ResponsibilitiesServicing & Maintenance – Routine inspection, cleaning, and servicing of HIUs and FCUs to manufacturer standards, ensuring efficiency and reliability.Repairs & Fault-Finding – Diagnose and fix faults promptly, replacing components such as pumps, valves, thermostats, and fans.System Monitoring – Track performance, adjust settings, and implement improvements to optimise heating and cooling systems.Compliance – Work in line with all health & safety, environmental, and regulatory standards, completing all required documentation.Customer Service – Liaise with residents and management to explain works, minimise disruption, and provide guidance on system use.Inventory & Coordination – Maintain spare parts stock, order replacements, and work closely with contractors or the wider maintenance team.Continuous Improvement – Keep up to date with new technologies, manufacturer updates, and best practices in HIU/FCU maintenance.Key Skills & Qualifications ExperienceProven experience in servicing and maintaining HIUs and FCUs in luxury residential or commercial settings.Familiarity with heat networks, district heating, and integrated building services.Strong background in diagnostics and fault-finding.SkillsIn-depth technical knowledge of HIUs, FCUs, and associated systems.Competence in mechanical, electrical, and water system repairs.Excellent communication and customer service skills.Strong attention to detail and high-quality workmanship.Proficiency with diagnostic tools and software.Ability to work independently in a fast-paced environment.If you are interested please send your cv to Alex Denton of CBW Staffing Solutions ....Read more...
Job Title: HIU & FCU Maintenance Engineer Reports to: Building Services Manager / Maintenance SupervisorLocation: Battersea, LondonEmployment Type: Full-timeSalary: £45,000 per annumWorking Hours: 08:00 – 17:00, Monday to Friday Role Overview We are seeking a skilled and experienced HIU & FCU Maintenance Engineer to carry out the servicing, maintenance, repair, and optimization of Heat Interface Units (HIUs) and Fan Coil Units (FCUs) in a high-end residential or commercial environment. This role demands technical expertise, attention to detail, and exceptional customer service skills to ensure reliable heating and cooling services for residents in a luxury development. BenefitsCompetitive salary of £45,000 per yearMonday–Friday 08:00 - 17:00Opportunities for professional training and developmentWork in a prestigious Battersea developmentSupportive, collaborative maintenance teamDuties & ResponsibilitiesServicing & Maintenance – Routine inspection, cleaning, and servicing of HIUs and FCUs to manufacturer standards, ensuring efficiency and reliability.Repairs & Fault-Finding – Diagnose and fix faults promptly, replacing components such as pumps, valves, thermostats, and fans.System Monitoring – Track performance, adjust settings, and implement improvements to optimise heating and cooling systems.Compliance – Work in line with all health & safety, environmental, and regulatory standards, completing all required documentation.Customer Service – Liaise with residents and management to explain works, minimise disruption, and provide guidance on system use.Inventory & Coordination – Maintain spare parts stock, order replacements, and work closely with contractors or the wider maintenance team.Continuous Improvement – Keep up to date with new technologies, manufacturer updates, and best practices in HIU/FCU maintenance.Key Skills & Qualifications ExperienceProven experience in servicing and maintaining HIUs and FCUs in luxury residential or commercial settings.Familiarity with heat networks, district heating, and integrated building services.Strong background in diagnostics and fault-finding.SkillsIn-depth technical knowledge of HIUs, FCUs, and associated systems.Competence in mechanical, electrical, and water system repairs.Excellent communication and customer service skills.Strong attention to detail and high-quality workmanship.Proficiency with diagnostic tools and software.Ability to work independently in a fast-paced environment.If you are interested please send your cv to Charlie Long of CBW Staffing Solutions ....Read more...
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
As a growing independent travel agency there is so much scope for career progression
There’s two main elements to the company sales and operations so theres always scope to grow within these department and be hired full time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Your responsibilities will include:
Delivering excellent customer service at our busy reception desk
Greeting and assisting visitors, staff, and researchers
Managing bookings for meeting and conference rooms
Handling phone and email enquiries efficiently
Supporting the Building Services Team with general administrative tasks
What we’re looking for
Skills: Basic computer literacy (Word, Excel, Outlook), strong organisation, communication, and time management skills
Attributes: Excellent attention to detail, willingness to learn and take responsibility for your own development, ability to follow instructions and work as part of a team
Training:What we offer
Practical Experience: Work alongside experienced staff in a world-class research environment
Professional Development: Full support and training from the department and regular workplace visits from your dedicated Assessor
Career Progression: Gain a Customer Service Level 2 apprenticeship and valuable experience to kickstart your career
Training Outcome:After your apprenticeship, if you want to continue to work within the university, there are always plenty of roles you can apply for. Some of our past apprentices are now building their careers within the universities HR, Education, and Finance.Employer Description:The Department of Medicine at Cambridge is one of the most prestigious and top-ranked in the UK and throughout the world.
We are the largest department in the School of Clinical Medicine at the University of Cambridge. Our work extends from biomedical research through to the clinic, and is linked to all research throughout the Cambridge Biomedical Campus, the UK, and the wider international community.Working Hours :Monday to Friday, Start and finish times may vary according to business requirements, and some flexibility is expected. Our reception team work on alternative shifts 8AM to 4PM and 10AM to 6PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
