Key responsibilities:
Taking ownership of customer orders and processing them to meet their deadline
Pricing and acknowledging to customer
Keeping customer informed of status of their order
Producing paperwork for shipping
Quoting customers new products
Supporting UK reps
Consignment of customer requirements, reporting and invoicing
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.Training Outcome:Learners will have the opportunity to progress into a full-time, permanent role with the company.Employer Description:MacDermid, Alpha, and Enthone Business Group is the global leader in specialty chemicals and technical services. From advanced surface finishing technology to industry-leading service and support, we develop solutions that drive performance. A team of over 4,000 professionals in over 50 countries manufactures chemicals and materials using the most technologically advanced processes to enhance the products people rely on every day. Our innovation is used in the world’s key industries including electronics, graphic arts, metal & plastic plating and offshore oil production.Working Hours :Hours: 37
Monday to Thursday 08.00 - 16.30
Friday 08.00 - 13.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Self Motivated,Methodical,Good level of English,Good Telephone Manner,Accurate written responses,Excellent Time Management,Desire to learn new skills....Read more...
Maintenance Administrator Leeds, West Yorkshire - Office-BasedSalary: £26,000 to £28,000 (depending on experience)Permanent, Monday to Friday, 8:30am–5:30pmDo you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.The RoleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractors.Logging and managing maintenance tasks accurately and efficiently.Liaising with engineers and internal teams to coordinate work.Maintaining detailed records and file notes.Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skills.Strong organisational skills and attention to detail.Confident multitasker with a proactive, problem-solving mindset.Computer literate and comfortable using multiple systems.Works well independently and as part of a team.Experience in the property or maintenance sector is helpful but not essential.
We’re looking for someone who brings a positive attitude, energy, and professionalism to the role.Why join us?
Full training and ongoing support.Competitive salary with annual performance and pay reviews.Annual bonus (performance-based).Company mobile phone (after probation).20 days’ holiday + bank holidays, increasing after 2 years’ service.Friday breakfasts - a small perk we all look forward to!A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS ....Read more...
Field Service Engineer Nottingham £37,000 - £39-000 (OTE £42,000) + Training + Optional Overtime + Van + Company Bonus + No Weekends + No Call Out + Paid Door To Door Are you a Field Service Engineer looking to join a growing, family-oriented company? This is a fantastic opportunity to join a company that have a fantastic track record of treating their engineers well, retaining their staff and best of all, there’s no call-out rota and no weekend work, giving you a great work-life balance.In this role as a Field Service engineer you’ll travel to customer sites across a small regional patch, carrying out service and maintenance on material handling equipment. You’ll be joining a supportive, close-knit team with a company that prides itself on staff development and long-term careers that will offer you the chance to be part of a business that values its people.
Your Role as a Field Service Engineer Will Include:
Carrying out planned and reactive maintenance on material handling equipment
Full Training provided
Mondays - Fridays 8:00-4:30
The Successful Field Service Engineer Will Need to Have:
NVQ Level 3 in engineering or relevant experience
Material Handling background
Full UK Drivers' License
Field Service, mobile engineer, field service technician, Electromechanical Field Service Engineer, Material Handling Equipment, Heavy Plant Machinery, Forklifts, Pallet Trucks, Hydraulic Systems, Pneumatic Systems, Mechanical Maintenance, Electrical Maintenance....Read more...
Parts Supervisor
Job Title Parts Supervisor
Location Hayes
Salary up to £38000 per annum + Overtime
Hours Monday to Friday 8am to 5.30pm + 1 in 3 Saturday Mornings 8am to Midday
My client, a large commercial vehicle dealership is seeking an experienced Parts Supervisor to join their team in Hayes.
Parts Supervisor role and responsibilities
- Inventory Management: Oversee and maintain the inventory of parts and accessories, ensuring proper stock levels are maintained to meet customer demands.
- Customer Service: Provide exceptional customer service by assisting customers in identifying and locating the required parts, processing orders, and offering expert advice when necessary.
- Team Management: Lead and motivate a team of parts professionals, fostering a positive and collaborative work environment.
- Suppliers and Vendor Relations: Establish and maintain strong relationships with suppliers and vendors to ensure timely and cost-effective procurement of parts and accessories.
- Sales Support: Collaborate with the sales team to provide seamless support for vehicle accessories and parts to enhance customer satisfaction.
- Administrative Duties: Manage paperwork, invoicing, and documentation related to the parts department, ensuring accuracy and compliance.
Parts Supervisor requirements
- Previous experience as a parts Supervisor or a similar role in the automotive industry is essential.
- In-depth knowledge of commercial vehicle parts and accessories.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with outstanding organizational and problem-solving skills.
- Experience using CDK would be beneficial but not essential.
Parts Supervisor benefits
- 25 Days Holiday + Bank Holidays
- Private Health Care
- Contributory Pension
If you are interested in this Parts Supervisor role please contact John at Holt Recruitment on 07955081481 for more info or apply via this advert.....Read more...
Sales Engineer – Generators & Electrical Machinery
Are you a Sales Engineer with experience in power generation or electrical machinery, looking for your next opportunity? Our client specialises in generator systems and heavy-duty electrical equipment, offering the chance to work with advanced technologies and industry-leading solutions.
Responsibilities of the Sales Engineer – Generators & Electrical Machinery role in Peterborough:
Build and maintain strong customer relationships within the power generation and electrical machinery sector.
Deliver outstanding service, ensuring customer needs are fully understood and met.
Work closely with clients to provide tailored technical and commercial solutions.
Handle customer enquiries, prepare proposals, and create detailed technical quotations.
Collaborate with the external Sales Team, providing technical expertise and product knowledge.
Support business growth by identifying new opportunities and expanding existing accounts.
Key requirements for the Sales Engineer – Generators & Electrical Machinery role in Peterborough:
Solid background in Electrical Engineering or power generation (essential).
Relevant degree or equivalent hands-on experience (preferred).
Experience in technical sales, customer support, or service within the electrical machinery sector.
Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint).
Knowledge of SAP or CRM systems (advantageous).
To apply for this Sales Engineer – Generators & Electrical Machinery job in Stamford, please email NDrain@redlinegroup.Com
Or call Nick on 01582878828 / 07487756328....Read more...
Key Responsibilities:
Develop an understanding of our product and service offerings
Identify potential customers and generate sales leads through research and outreach
Assist in preparing sales presentations and proposals
Build and maintain strong customer relationships by providing excellent service
Learn how to handle customer inquiries, negotiate contracts, and close sales
Work collaboratively with internal teams, including marketing and technical support
Keep up to date with industry trends and competitor activities
Maintain accurate records of customer interactions and sales activities in the CRM system
Training:As an apprentice, you will receive a combination of structured online learning and practical, on-the-job training. You will work towards achieving the Level 3 IT Technical Sales Apprenticeship standard, supported by experienced mentors and tutors. Regular progress reviews will help you develop your skills, confidence, and career prospects.Training Outcome:A chance to secure a permanent position upon successful completion of the apprenticeship programme.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday between 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Use excellent customer service continuously.
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Filing, scanning and archiving documents.
Supporting on reception area when required.
Accounts support.
Dealing with post.
Any other admin duties as requested.
Training Outcome:Full time post following completion of the apprenticeship programme.Employer Description:As a local Northampton company, we have a deep understanding of our community and its specific needs. This local expertise enables us to provide a truly personalised service, from our initial conversation to the final installation. We take immense pride in our reputation for honesty, reliability, and outstanding customer service throughout Northampton and beyond.
From the moment you get in touch with us, you’ll feel the difference. We take the time to listen to your needs, offer expert advice without any pressure, and ensure that every step of your project is smooth and stress-free. Your experience is our top priority, and the trust our many happy customers place in us is our greatest reward.Working Hours :Monday – Friday, between hours of 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Provide administrative support to the sales and lettings team, including managing property listings, preparing documents, and updating internal systems.
Handle customer enquiries by phone, email, and in person, delivering excellent service to tenants, landlords, and buyers.
Assist with organising viewings, maintaining property records, and ensuring all paperwork and compliance documents are accurately completed and filed.
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:Successful completion of this apprenticeship can lead to a range of career opportunities within the property sector, such as:
Sales or Lettings Negotiator – progressing into a client-facing role managing viewings, valuations, and tenancy agreements.
Property Manager or Administrator – overseeing property portfolios and coordinating maintenance and compliance.Employer Description:We are a local independent firm specialising in Residential Property Sales, Lettings and Property Management Services. Our knowledge of the local property market, combined with experienced and friendly staff, enables us to offer an enviable service to all.
We pride ourselves in offering a personal and friendly service, whilst at the same time maintaining a high standard of competence and professionalism.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Good work ethic,Willingness to learn....Read more...
Facilities Helpdesk Administrator - Warrington - Global Facilities Management Organisation: Utilities CBW Staffing Solutions are currently recruiting for a temporary Helpdesk Administrator to support a busy facilities helpdesk team during staff absence. This is a 5-week rolling contract with potential for extension, based on site at our clients office in Warrington, Cheshire. As a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. You'll work closely with the Helpdesk Manager and on site coordinator to ensure smooth operations and excellent service delivery. This is an excellent opportunity for someone with a background in administration, customer service or contact centre work, who is confident in communicating over the phone and thrives in a fast paced environment. Package:An hourly rate of £13.00 PAYETemporary role with a 5 week rolling contract40 hours per week, Monday - Friday (8:00am - 5:00pm)Full training & equipment provided Responsibilities:Answering incoming service desk calls and emailsLogging and categorising maintenance requests using internal systemsCommunicating with engineers, clients, and contractors to coordinate jobsProviding updates and support throughout job lifecyclesSupporting general administrative duties within the team Requirements:Previous experience in customer service or administration (office or contact centre experience ideal)Good IT skills and ability to learn internal systems quicklyMust be comfortable speaking to engineers, clients and contractors over the phoneReliable, organised and a good communicatorAvailable for the full contract duration If you are a reliable and confident administrator looking for an immediate temporary role, please apply with your full CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
Trainee Field Service Engineer
York
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, York, Darlington,....Read more...
We are looking for Account Service Manager based in London to ensure customer satisfaction and successful delivery of geospatial intelligence products and services. The role involves managing customer relationships, addressing concerns, and coordinating with internal teams to meet contractual commitments and foster account growth.
Responsibilities
Serve as the main point of contact for technical and operational support, escalating issues as needed.
Build strong customer relationships, proactively resolving issues and ensuring satisfaction.
Collaborate across teams to solve customer problems and represent their voice.
Analyse customer data to recommend solutions and ensure key performance indicators are met.
Inform customers about new products and features.
Identify opportunities for upsell and new revenue, and communicate these to sales teams.
Requirements
Bachelors degree or equivalent, with 3+ years in customer facing roles.
Strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing).
Ability to adapt to shifting priorities.
Expected travel
....Read more...
We are looking for Account Service Manager based in London to ensure customer satisfaction and successful delivery of geospatial intelligence products and services. The role involves managing customer relationships, addressing concerns, and coordinating with internal teams to meet contractual commitments and foster account growth.
Responsibilities
Serve as the main point of contact for technical and operational support, escalating issues as needed.
Build strong customer relationships, proactively resolving issues and ensuring satisfaction.
Collaborate across teams to solve customer problems and represent their voice.
Analyse customer data to recommend solutions and ensure key performance indicators are met.
Inform customers about new products and features.
Identify opportunities for upsell and new revenue, and communicate these to sales teams.
Requirements
Bachelors degree or equivalent, with 3+ years in customer facing roles.
Strong understanding of technical platforms, software, and geospatial solutions (GIS, remote sensing, image processing).
Ability to adapt to shifting priorities.
Expected travel
....Read more...
Role Profile
As a Planning & Logistics Specialist, you’ll ensure smooth end-to-end administration of orders — from input through to shipment and invoicing. You’ll maintain accurate production and shipping data within our MRP system and work closely with Operations and Customer Service teams to meet customer needs on time, every time.
You’ll also have the opportunity to lead improvements in logistical processes, supporting the site’s growth and helping us deliver exceptional service to our customers.
Key Responsibilities
Oversee and maintain the order book, ensuring sales and production orders are correctly entered into the MRP system.
Plan and release shop order requirements in line with production schedules.
Prepare production documentation including job cards, drawings, and specifications.
Track and update work orders proactively to reflect the latest schedule changes.
Support dispatch activities, including delivery notes, invoices, and shipping documentation.
Work collaboratively with internal teams to improve processes and achieve service and performance goals.
Candidate Profile
Essential Skills & Experience
Strong administrative background in a production or manufacturing environment.
Proficient in Microsoft Office applications.
Excellent organisational and communication skills.
High attention to detail with an understanding of accuracy and traceability.
Customer-focused, professional, and commercially aware.
Desirable
Experience using MRP / ERP systems (e.g., Javelin, SAP, Oracle).
Previous experience in aerospace manufacturing or other high-spec industries.
Personal Attributes
Self-motivated, flexible, and eager to provide first-class service.
Able to prioritise effectively and stay calm under pressure.
A true team player with a hands-on, “can-do” attitude.
Committed to continuous improvement and doing things right the first time.
Why Join Us?
You’ll be part of a collaborative, customer-focused environment where your attention to detail and drive for improvement will make a real impact. This is an excellent opportunity to grow your career within a progressive organisation that values integrity, teamwork, and professional development.
....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHS ....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advanced technology as well as fostering an exceptional level of customer service.Eden Hyundai High Wycombe are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working alongside qualified technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOTs on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
The programme lasts for 39 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace. Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. The apprentice, employer and provider are required to maintain a log book that captures progress over the programme.
Assessment includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:Possible permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.
On completion of the apprenticeship, the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year.Employer Description:We provide everything this Korean brand has to offer in our Dealership, located in High Wycombe. We thrive on exceptional customer service and we help you find the car fit for your purpose and needs. The Howards team are extremely knowledgeable, so any questions ask away, we are happy to help.Working Hours :Monday - Friday 8.30am – 5.00pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The Cloud Support Apprentice will join our Digital Workplace team to gain experience of working in a busy IT Service Desk whilst developing their customer service and Microsoft 365 support skills.
They will be expected to assist in the support of Reed Co-Members in their use of Digital Workplace tools and application to new ways of working. This includes facilitating the remediation of all incidents and fulfilment of all requests that come into IT Support Services, either through delivering technical activities and fixes, or through efficiently coordinating such activities across internal and external specialists.
A vital part of the role is ensuring that Service Desk tickets are tracked, updated and managed throughout, across all resolver groups, communicating effectively to all stakeholders relevant to each ticket. This role requires a broad technical capability, albeit without needing to be a subject matter expert in each service area, and coordination and communication skills are vital to the success of the role.
It is also expected that the Cloud Support Apprentice will effectively recognise skill gaps through engagement with Co-Member, pointing them towards self-service capabilities, training and adoption collateral and providing advice on improved ways of using the services where less efficient methods are identified.
Overview:
Reporting into the Service Delivery Lead, Cloud Support Apprentice will be responsible for assisting with Co-Member support within Reed’s Digital Workplace.
As well as developing Digital Workplace support skills, time will be allocated to allow the apprentice to work through their coursework, attend apprentice training sessions and take their exams.
Reed’s Digital Workplace is built around an evergreen service model driven by continuous improvement. The Digital Workplace is not just about modernising technology, it’s about driving behavioural change that will enable Co-Members to adopt new tools and embrace smarter ways of working. The Digital Workplace aims to drive measurable performance increase across our Business.
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeshipEmployer Description:Reed is a global company with a mission to improve lives through work, achieved through its recruitment, learning, and philanthropic services.Working Hours :Monday - Friday (9;00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Office 365,IT Support,Excellent time management....Read more...
Field Service EngineerGuildford£36,000 - £39,000 Basic + Overtime (OTE £60,000+) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Holiday + Package
Earn in excess £60 '000 in your first year as a field service engineer through overtime paid at a premium rate and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders.
This expanding and forward thinking business specialises in providing a high quality service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become a specialist in the industry!
The Field Service Engineer Role Will include: * Full Technical Training * Service and Repairs Of Commercial Glass & Dishwashers * Field Service Role Covering The Guilford Area The Successful Field Service Engineer Will Have: * Experience Within ANY Electrical / Mechanical Background(Three phase/fault finding) * The Right Attitude / Keen To Learn * Happy to Commute Around The Guildford AreaPlease Apply Or Call Rebecka On 07458163046 For Immediate Consideration.
Keywords: Field Service Engineer,Service Engineer, Mobile engineer,Engineer,White goods,Commercial Engineer,electro-mechanical engineer,multi skilled engineer, multi-skilled engineer,electrical engineer,mechanical engineer,dishwasher engineer,glasswasher engineer,,atm engineer,vending machine engineer,access control, maintennace engineer, auto door engineer, automatic door engineer, door engineer, white goods engineer,gaming engineer, three phase engineer, appliance engineer, engineer,gate engineer,gaming engineer,casino engineer,Military engineer, EX Military,Guildford,Woking,Camberley,GodalmingCranleigh,Farnham,East Horsley,Walton on Thames,Ripley....Read more...
Key Responsibilities:
Assist stylists and beauty therapists with daily salon duties
Greet clients and provide excellent customer service
Manage client bookings and appointments (in person, over the phone, and online)
Handle calls, messages, and enquiries professionally
Support social media marketing by creating posts, taking photos/videos, and helping manage salon pages
Maintain a clean, organised, and welcoming salon environment
Learn and develop hair and beauty skills under supervision
Training:
Hairdressing Professional Level 2 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:There are great progression opportunities to gain from a hairdressing apprenticeship to continue your hairdressing career.Employer Description:Labelle Manchester Ltd is a professional salon offering high-quality hair and beauty services in a friendly and creative environment. We are looking for an enthusiastic and motivated Apprentice to join our growing team. This is a fantastic opportunity for someone who is passionate about hair, beauty, and customer service — and eager to build a rewarding career in the industry.Working Hours :5 Days- Monday to Saturday, 10.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative....Read more...
Sales: Selling products from TVs to Washing machines to batteries instore and via the phone and on our website portal
Customer service: speaking with customers, booking service calls and answering queries and resolving customer issues.
Stock Management: Unpacking and sorting deliveries, stocking shelves, pricing products, arranging displays and maintaining inventory.
Store Maintenance Keeping the store clean, tidy and presentable.
Promotional activities: Helping promote and participate in sales promotions instore and online.
Training:In store on-the-job training is provided plus time set aside weekly for all training under the apprenticeship scheme. All training will take place in store.Training Outcome:Possible progression to level 3 apprenticeship with ongoing employment.Employer Description:Trading for over 50 years as J Searle and Son before becoming a Ltd Company. Member of the following:
Euronics buying group;
Trading Standards Buy with Confidence;
Federation of Small Business.Working Hours :9am to 5pm, 5 days per week, including most Saturdays, no Sunday working. 37.5 hours with ½ an hour unpaid for lunch, 2 paid breaks of 15 minutes during a full day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Design skills....Read more...
Experienced Receptionist & Private Patient Co-ordinatorPrivate Doctors’ surgery in North Leeds LS8Salary circa £14-16 ph dependent on skills and experienceHours midday – 6pm daily Monday to Friday with Saturday hours to be discussedSite based no hybrid workingOur client, The Private Doctors, is an award-winning surgery based in North Leeds providing same-day concierge GP Consulting. They are now looking to recruit an experienced receptionist/private patient co-ordinator to join their existing team.Reporting directly to the Practice Manager, you will be responsible for all patient service and communication, both face to face and over the telephone. You will be responsible for caring for patients throughout their treatment journey, ensuring they receive five-star service throughout. This role would ideally suit an individual who has experience of working within a surgery or aesthetic clinic or who has been working within a customer centric industry delivering excellent customer service.The role will include, but is not limited to:
Care of patients in reception and waiting areaAnswering phone calls and emailsPatient appointment schedulingDaily diary managementPreparation and filing of patient notesGeneral Housekeeping in reception, waiting areas and WCs Performing administrative tasks including letters, clinic printed matter, patient surveys and new patient packsFollow up telephone calls to patient
Responsible for screening calls to risk assess patients prior to arranging their appointmentProvide administrative assistance across a range of areas, such as photocopying, filing/archiving, sorting post, etc.
Essential Skills and Experience:
Excellent customer service, interpersonal and communication skillsOutstanding listening skills and ability to empathise with patients’ needs and concernsAppropriate sense of discretion in dealing with varied and difficult situationsAbility to convey a positive attitude in all dealings with others, whether patients or staff membersAbility to work as a team memberTreats patients and co-workers with respectAbility to effectively prioritise calls from patients to ensure appropriate action/schedulingAbility to manage multiple tasks simultaneouslyExcels under pressureHighly motivatedExceptional personal organisational skillsIT skillsAttentive to detailGood problem solving skills
If you feel that your skills and experience match the role criteria, please send your CV by return. INDLS ....Read more...
The service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Desired skills & Experience:
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme. We are looking for people who have some experience in the motor industry either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
A Level 1 in Light Vehicle Maintenance and Repair is desirable. Training:Autocare Technician Level 2.Training Outcome:Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network. Employer Description:The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions
As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.
English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.
The closing date for this vacancy is 31st October 2025 and interviews and work trials are expected to be held on 7th November. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment. This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online. As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service. Here's what you'll be doing:Providing best in class customer support across various departmentsAssisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelvesAdapting to flexible shift patterns, including evenings and weekendsCollaborating with team members to maximise sales and enhance the online shopping experienceConsistently delivering excellent service and maintaining a welcoming store environment Here are the skills you'll need:Natural friendliness and a proactive attitudeEagerness to learn and adapt across different departmentsStrong commitment to customer satisfactionAbility to work effectively in a team environmentFlexibility to work various shifts, including evenings and weekends Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary10% discount on company productsAttractive incentive scheme Comprehensive pension planDiscounts on various services and activities, from airport parking to theme parks Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives. By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction. If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.....Read more...
Reactive Helpdesk Coordinator - City of London - Permanent position - £34,000 per annum City of London | Facilities & Property Services | Agency Appointment Are you a proactive problem-solver with a passion for delivering exceptional service? Our client, a leading facilities services provider, is seeking a Reactive Helpdesk Coordinator to join their busy team in the City of London. The Role As a Reactive Helpdesk Coordinator, you’ll be the first point of contact for incoming maintenance requests and reactive works across a diverse property portfolio. You’ll ensure issues are logged, prioritised, and allocated efficiently, while keeping stakeholders updated and delivering excellent customer service at every step. Key Responsibilities:Respond to incoming calls and emails, logging jobs accurately on the CAFM systemCoordinate reactive maintenance works with engineers, contractors, and site teamsMonitor job progress, ensuring SLAs and KPIs are consistently metEscalate urgent issues promptly and communicate effectively with clients and suppliersProduce reports and update records to support smooth day-to-day operationsAbout YouPrevious experience in a helpdesk, service desk, or facilities coordination roleStrong organisational skills and the ability to manage multiple prioritiesExcellent communication and customer service skillsKnowledge of CAFM systems and facilities processes is desirableA proactive, solutions-focused approach to problem-solvingWhat’s on OfferCompetitive salary of £34,000 per annumOpportunity to work in a fast-paced environment within a reputable agency placementCity of London location with excellent transport linksA supportive team culture with room to grow your skillsInterested?Apply online today or send your CV directly to Stacey at CBW Staffing Solutions to be considered for this exciting opportunity to join a professional and dynamic team in the heart of London.....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
