Dealing with general office enquires
Photocopying, scanning
Use of Word, Excel, Outlook
Processing engineer paperwork
Liaising with clients via telephone and e-mail
Providing excellent customer service to clients
Answering phones, taking messages, making outgoing calls
Keeping office clean and tidy
Training:
You will attend Hull College one day per month
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Employer Description:At Konig Heating Solutions Ltd, we're more than just heating engineers – we're your trusted heating experts across South and East Yorkshire and Sussex. From boiler installations and central heating upgrades to routine servicing and emergency repairs, we keep your home warm and cosy all year round.
As Ideal Max Accredited Installers, we offer the highest standard in boiler installation and service, ensuring you get the best performance and efficiency from your heating system. But our commitment to quality doesn't stop there. We're always dedicated to providing friendly, reliable service, with experienced engineers who take the time to understand your needs and answer any questions you may have. Whether you're facing a chilly winter night or simply want to keep your heating system running smoothly, Konig Heating Solutions Ltd is here to help.Working Hours :Monday to Friday
9.00am- 3.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
This is your opportunity to join a growing team overseeing soft services in a clinical environment. My client is seeking a commercially minded professional to lead daily operations, ensure service excellence, and drive performance across all aspects of delivery.Requirements:
Proven experience in Soft Service management, ideally in a healthcare settingStrong financial and commercial acumen with budget management expertiseSkilled in contract compliance, service delivery, and stakeholder engagementExcellent leadership and communication skills
Responsibilities:
Oversee the delivery of catering, cleaning, portering, and retail servicesManage contracts to meet SLAs, KPIs, and compliance standardsDrive operational efficiency, customer satisfaction, and team performanceCollaborate with stakeholders and service providers to ensure alignment
For more on this one, please reach out to Joe at COREcruitment dot com....Read more...
As a Transport Administration Apprentice, your role will support the Transport team and will have responsibility for the following:
You will help to plan, organise and manage the efficient and cost-effective routing of vehicles to ensure the deliveries and collections of the organisation, and our customers are met with a service that will be second to none
You will have the capability to support drivers and offer excellent customer service to all of our customers
You will assist with managing a diverse range of responsibilities to help support with the smooth running of the Transport operation
You’ll also be involved with a wide range of activities such as promoting and ensuring compliance with transport policies, procedures, legislation and service level improvements
Ensure vehicles are scheduled for service and inspections when required
Training Outcome:
An opportunity for somebody to develop against the Level 3 Business Administrator Apprenticeship Standard, with a view to joining the team on a permanent basis
Employer Description:European Metal Recycling is a global leader in sustainable materials with physical operations in the UK, USA, Germany and the Netherlands. Our core business is the recycling of metal and plastics from a range of public, commercial and industrial waste streams. Our recycling activities generate around 10 million tonnes of sustainable materials every year, saving over 10 million tonnes of CO2.
Our mission is to have great people serving our customers with dependable recycling solutions. EMR is still privately owned, with family values at its core. It’s a place where we care about our people, our customers, our workplace and our communities. We offer diverse and exciting career opportunities where individuals can make a difference and are recognised and rewarded for their hard work.Working Hours :Monday to Friday
0830- 1700Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Key Responsibilities:
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Key Responsibilities:
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.....Read more...
Responsibilities include but are not limited to:
· Advise customers about necessary Service / Parts for routine maintenance / repairs
· Answer telephone queries and respond to customers’ needs
· Collect data from customers to facilitate and qualify the customer service or repair requirements
· Prepare repair order documents including pricing up parts required
· Deal with queries and complaints in a professional manner
· Demonstrate consistent good customer serviceTraining Outcome:· This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
· Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
· Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience....Read more...
We’re recruiting for an enthusiastic and organised Hire Desk Controller. This is an exciting opportunity to join a thriving, well respected brand, playing a pivotal role in ensuring smooth operations and delivering outstanding customer service.
Overview of role: The Hire Desk Controller will be the first point of contact for all hire enquiries, managing incoming calls and emails, providing quotations, machine specifications and technical information. You will be responsible for converting enquiries into confirmed hires, coordinating availability with the service team, and supporting the sales team with customer requirements.
The role includes managing transport logistics for deliveries, collections, and demonstrations, maintaining accurate records, and raising hire contracts and off-hire requests.
You’ll allocate jobs to drivers and maintain clear communication throughout the day to ensure timely deliveries. This role also involves processing payments via WorldPay, handling pro forma invoices, and providing exceptional service to new and existing customers.
Main responsibilities for the Hire Desk Controller
Respond to customer enquiries, providing accurate information, pricing, and product guidance to secure hires
Support the sales team by keeping them informed of updates, and opportunities
Manage and resolve delivery and collection issues promptly
Maintain consistent communication with drivers and coordinate schedules
Work closely with the service department to align machine availability with demand
Manage off-hire processes and ensure clear communication with customers
Meet agreed KPIs and maintain high service standards at all times
Handle incoming queries professionally via phone and email
Actively participate in team meetings and contribute ideas for improvements
Escalate potential issues to management in a timely manner
Monitor credit control risks by ensuring attention to detail and accurate record keeping
Skills, experience and Attributes required
Proven ability to multitask in a fast-paced environment while staying calm and in control
Strong attention to detail, accuracy matters, especially with time-sensitive logistics
Scheduling or coordination experience is highly desirable but not essential
Confident learning and using systems quickly
Excellent communication and organisational skills
A natural problem solver who can think on their feet and resolve issues
Down-to-earth, confident, able to take ownership and make decisions
What’s in it for You?
Join a company that values its people and offers fantastic benefits, including:
A salary of £27,500 salary plus quarterly team bonus and annual bonus
8:30 – 5pm Monday to Thursday 4:30 finish Fridays
Site based 5 days per week
26 days of holiday plus bank holidays
Pension, life assurance, and staff discounts
Career development opportunities
....Read more...
Spirit Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:
Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3
Will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months
The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Assessment Includes:
On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2
This is followed by the synoptic assessment, of which there are four components:
Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k
While most experienced technicians may earn up to £33k per year
Employer Description:At Spirit, our family’s values are the cornerstone of everything we do. We’ve built our reputation on being friendly, approachable experts who take pride in providing professional and honest service. We’re not just trusted advisors; we are your likeable neighbours who understand the importance of calm and assurance, especially when it matters most. With us, you’re not just a customer; you’re part of our extended family, and that’s a commitment you can always rely on.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Spirit Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:
Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3
Will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months
The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Assessment Includes:
On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2
This is followed by the synoptic assessment, of which there are four components:
Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k
While most experienced technicians may earn up to £33k per year
Employer Description:At Spirit, our family’s values are the cornerstone of everything we do. We’ve built our reputation on being friendly, approachable experts who take pride in providing professional and honest service. We’re not just trusted advisors; we are your likeable neighbours who understand the importance of calm and assurance, especially when it matters most. With us, you’re not just a customer; you’re part of our extended family, and that’s a commitment you can always rely on.Working Hours :Monday - Friday, 8.00am - 5.00pm, with a 30 min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Role: Business Development Representative (Dutch speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus
Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth. They are looking for a
Business Development Representative (Dutch speaker) to join the company on a full-time, permanent basis. This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be a Dutch speaker.
Benefits
- Monthly Commission
- Performance-based bonus up to £1,000 paid quarterly.
- Work-life balance: Hybrid setup of 3 days in the office (Tues - Thurs) and 2 days at home (Mon & Fri).
- 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
- Learning & Development Full training provided.
Whats the role?
As a Business Development Representative, your responsibilities will be:
- Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved.)
- Track and document all lead generation activities and results.
- Delivering excellent customer service to inbound and external teams and customers.
- Using Microsoft 365.
- Maintain and update the CRM database with accurate customer and pipeline information.
What do you need as a Customer Service Advisor?
- Dutch native speaker.
- Proficient with Microsoft and IT.
- Desire to develop your skills and career.
- To be ambitious and driven.
What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this Business Development Representative role in Bournemouth.
Job ID Number: 77821
Division: Commercial Division
Job Role: Business Development Representative (Dutch speaker)
Location: Bournemouth
....Read more...
• Greet and welcome visitors on arrival• Direct visitors to the appropriate person and office• Answer and forward incoming telephone calls• Prepare outgoing mail for distribution, including TNT’s• Scanning of documents and attaching to jobs/systems as required• Cleaning, organising and maintaining the reception area• Providing customer support and assisting with general enquiries• Provide customers with delivery information/ETA’s• Restocking and redistributing marketing materials• Assisting with general office/admin dutiesTraining:
Level 2 Customer Service Practitioner
Functional Skills
Work-based learning
Training Outcome:Progression onto full-time employment.Employer Description:Glazerite UK Group Ltd. is a leading trade supplier of VEKA & Halo Windows, Doors & Conservatories to the fenestration industry who have gone from strength to strength in the 21 years’ we have been open for business. We manufacture one of the widest product portfolios in the industry with an excellent support package for all of our installers. Across our sites in Wellingborough, Peterborough, Bolton & Bristol we currently employ in the region of 275 people.
We are presently going through an exciting period of change which will enable the Company to move forward into its next generation, building on the Company’s existing values and commitment to continually improve our processes, provide consistent quality and outstanding service in all aspects of our work.Working Hours :Monday - Friday - 9:00am - 17:00pm / 30 minutes lunch.Skills: IT skills,Attention to detail,Customer care skills,Team working....Read more...
The role will involve supporting the service to administer council tax for two local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears/debts. It is a fast-paced environment with a high customer demand.
Duties will include, but not be limited to:
Completing Revenues & Benefits system reconciliations
Reviewing & approving bills and benefit notifications being issued for print
Considering and responding to customer enquiries
Scrutinising and improving internal procedures
Undertaking reviews of council tax discounts and exemptions
Supporting the Council Tax Administration Team with clerical duties
Training:
Business Administrator Level 3 Standard qualification
The qualification will be achieved within the workplace over the duration of the programme
Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills....Read more...
Develop individual solutions (C1)
Draw up orders (E7)
Deal with orders (E9)
Issue delivery notes (E10)
Record customer designations (E11)
Process stock transfer orders (F1)
Produce hoses, pipelines, and other products (M1)
Maintain machinery, installations, and equipment (M2)
Correct quality defects (M6)
Coordinate transport service providers (N1)
Order picking (N7)
Pack and ship goods (N8)
Load and unload goods (N9)
Store goods (N11)
Conduct stocktaking (N12)
Advise customers (O8)
Training:
Maintenance and Operations Engineering Technician Level 3
Training is delivered in the workplace by Activate Learning
Training Outcome:Possibility of a full-time position being offered after successful completion of the apprenticeship.Employer Description:HANSA FLEX is a global leader in hydraulic solutions, specialising in the development, production, and distribution of high-quality hydraulic components and systems. With a strong presence across multiple industries, including manufacturing, automotive, and construction, HANSA FLEX offers a comprehensive range of products such as hoses, fittings, valves, and custom assemblies. Known for innovation and reliability, the company prides itself on providing tailored solutions that meet the unique needs of its clients worldwide. Their commitment to quality, precision, and customer service makes HANSA FLEX a trusted partner in the hydraulic industry.Working Hours :Number of Hours: 40 hours
Lunch break length: 1 hour
Start Time: 8:00 am
Finish Time: Monday - Thursday, 5:30pm. Friday, 3:00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
Support tenants booking the facilities for meetings, market and events
Support external customer in books for meetings, market and events
Marketing
Raising repairs with contractors as required
Monitoring rent and payments for the hire of the facility
Website editing
Answer the telephone, taking messages and deal with routine enquiries
Assist with data input as required by the service
Photocopying/scanning and collation of documents as required
Procurement and operational administration task
Ensuring mileage and subsistence is completed
Any other duties as required by the Economic Growth Team
Training:
Business Administrator Apprentice Standard at Level 3
Training will be in-house at the Town Hall, Clacton on Sea
Training Outcome:
This will give them good grounding into business admin as well as an appreciation of facilities management, customer service, event management, marketing and working with the community and residents
Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday - Thursday, 8.45am - 5.15pm and Friday, 8.45am - 5.45pm
There may be times when this needs to be flexible i.e.. meetings and events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Providing customer service to consumers and trade customers via telephone and email.
Processing warranty claims and ordering replacement parts
Processing credit card payments and despatching small goods
Retrieving spare parts other items required from the warehouse spare parts area
Providing administrative support to the Sales and Marketing/Product Management Team when required
Sales and purchase order processing
Assisting with stock take checking
Keeping the showroom tidy and looking after visitors ensuring that there are drinks available and that the area is clean once they leave
Any other tasks delegated by the Office Manager/Mentor
Training:
One day every two weeks at Telford College
Assigned mentor in the workplace
Assessor visits from Telford College
Training Outcome:
Customer service administrator
Employer Description:We import and distribute garden furniture to independent and chain garden centres through out the UK. Turnover 24-25 circa £10m
The apprentice will primarily work in our office as well as our warehouse when required to retrieve spare parts or help with dispatch paperwork. The office team are made up of:
Marketing Manager
Marketing & Data Administrator
Office Manager
3 x Customer Services Agents
1 x Financial Controller
1 x Managing Director
There are also 3 warehouse staff as well as 4 field sales agents that are in frequent communication with the teamWorking Hours :Monday - Friday, 9am-5pm with 1 hour paid lunch break.Skills: Communication skills,Team working,Initiative,Microsoft Office,Hardworking,Adaptable,Friendly and confident....Read more...
Working within the Accounts Department as an Accounts/Administration Assistant Apprentice.
Communicating with Customer/Clients via emails/digitally, telephone and also on person with other departments and service users
Use of IT Systems
Administration Duties
Updating /data entry
Filing Picking Notes
Sales invoices/ Visa payments
Dealing with internal and external post
Responsible for post room activities
Data Processing and updating Purchase Invoices
Dealing with queries with Branch Manager & Suppliers
Answering Telephone Calls
Learning Purchase Ledger System
Sales Remittance
Banking Procedures Balance Bank Cumulative
Bank and Payment Transactions
Updating Cash Book
Cash and Visa Receipts
Training:
Business Administration Level 3
Functional Skills Maths & English Level 2 (if required)
Min 20% OTJT
EPA
No day release- inhouse training
Training Outcome:Can progress within business to Team Leader L3.Employer Description:Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1000 people who provide industry leading customer service.Working Hours :Monday-Thursday 8.30am-5.00pm & Friday 8.30am-4.30pm.
1/2 Hour Lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers. To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards. Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e. Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration. To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
Duties:
Answering phones
Processing orders
Booking deliveries
Customer service enquiries and resolutions
Dropship account maintenance
Sales calls and customer account management
Training:
Business Administrator Level 3 Apprenticeship Standard
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
Long term career development
Employer Description:Glendale Garden & Leisure is based within Birmingham and is a leading supplier within the Garden furniture industry.Working Hours :Monday - Friday, 7.00am - 4.30pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Technical Support Engineer
100% Office-based Role NE35 9PB
Day Shifts Monday-Friday
Starting Salary £29,000 per annum
Holidays, Specialist Training, Pension
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their specialist laser engraving machinery. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.
The Role - Technical Support Engineer:
- Delivering prompt and comprehensive technical support to customers daily by telephone, email and TeamViewer (remote access) through the CRM system (Salesforce)
- Conducting upgrades, diagnosis, and resolution of issues with customer machines, ensuring optimal performance and functionality.
- Prepared and generated quotations for consumable parts, spare parts, servicing and repair work through SAP and CRM system, guaranteeing accurate and timely communication with customers.
- Organise and support a team of field-based engineers.
- Liaising with other departments to ensure maximum customer satisfaction during machine installations and service visits.
- Provide in-depth documentation for cases that require escalation.
- Ensuring thorough and detailed information is available for effective troubleshooting and resolution.
- Provide support as needed for the installation and commissioning of laser engraving machines at customer sites.
- Install and configure software for end users.
- Ensure customer cases are solved quickly and efficiently.
The Right Person
- Has a strong IT and network background
- Strong working knowledge of remote desktop tools
- Excellent problem-solving and analytical skills
- Proficient using a CRM system for caseload management or similar
- Happy to work in a fully office-based role.
- Commutable to NE35 postcode daily with use of own vehicle
- Holds a full UK driving licence
- Happy to travel for product training
Salary/ Package
- Salary £29,000-£32,000 DOE
- Extensive training and personal development
- Day shifts: Monday to Friday, 9am-5pm
- Full Company product training
- 25 days holiday + statutory bank holidays
- Company Pension Scheme
Interested? To apply for this Technical Support Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore on 0116 2545411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and come back to you - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Delivering a bespoke customer experience to our customers
Meeting and greeting customers in person, over the telephone and social media
Taking and answering customer questions and queries
Selling products and service to meet customer needs and enhance their travel experience
Administration
Marketing instore and on social media
Assisting with customer events
Team meetings and on the job and off training
Training:The Travel Consultant Level 3 Apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and provider
Allocation of a tutor/mentor who will visit you in the workplace on a regular basis
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises
On the job training delivered by the employer
Quarterly formal progress review meetings with your Tutor/mentor and employer
Training Outcome:
To become a valued member of the Peakes Travel Elite team
Employer Description:Peakes Travel Elite is an award winning travel agency with over 30 years’ experience in arranging holidays. We pride ourselves on our high levels of personal service and attention to detail. The longstanding relationships we have built up with hotels, tours operators and airlines enable us to offer good value and the reassurance that your money is financially protected. These excellent relationship combined with the collective knowledge of our experienced staff allow us to offer suggestions and tips to ensure the perfect holiday.Working Hours :Opening Hours:
Monday - Friday - 09:00 - 17:00 and Saturday, 09:00 - 15:00
(by appointment only)
Closed on Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Motivated,Enthusiastic....Read more...
Bodyshop Manager:
- Earning Circa £60,000 per annum
- Travel Allowance
- Pension contributions
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in Sherborne are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Bodyshop Controller is required for this position.
- A team player approach is essential.
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit.
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills.
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtrecruitment.com to discuss further.
Bodyshop Manager Circa £60,000 Bodyshop Sherborne
Bodyshop Manager, Site Manager, General Manager, Workshop Manager, Bodyshop controller....Read more...
Job Title: MOT and Diagnostic Technician
Location: Newbury,
Vacancy Type: Permanent/Full-Time
Salary: £35,000 - £50,000 OTE (Competitive Salary, Uncapped)
Job Summary:
We are looking for a skilled MOT and Diagnostic Technician to join a main dealership group in Newbury. In this role, you will perform MOT tests and a variety of workshop services to meet customer needs and maximize productivity.
Key Responsibilities:
- Conduct Class IV MOT tests.
- Perform routine vehicle servicing and repairs in accordance with brand standards.
- Diagnose faults in vehicle electrical systems and report findings.
- Execute welding repairs and air-conditioning servicing.
- Maintain a clean and safe working environment.
- Communicate with customers regarding vehicle status and recommendations.
Qualifications:
- Relevant City & Guilds, BTEC, or NVQ accreditation.
- Previous experience in a franchise dealership is preferred.
- Valid MOT Tester qualification with strong fault diagnosis skills.
- Commitment to delivering excellent customer service and teamwork.
Benefits:
- Competitive salary and uncapped bonus structure.
- 30 days of annual leave (including bank holidays) with additional leave for long service.
- Birthday day off.
- Discounts on MOTs, services, and parts.
- Life Assurance and Pension Scheme.
- Employee Assistance Programme (BEN).
- Opportunities for professional development and growth.
Hours of Work:
Monday - Friday, 8:00 AM - 5:30 PM (1-hour lunch)
Apply Now!
If you are interested in this vacancy, please click the link to apply or contact Rachael.mortimer@holtautomotive.co.uk....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills in maths and English (if required)
Blended on/off-the-job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills in maths and English (if required)
Blended on/off-the-job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
About the Company: We are looking for dedicated and reliable Temporary-to-Permanent Delivery Drivers to join our team. If you have exceptional customer service skills, are a team player, and meet the necessary requirements, we invite you to apply for this exciting opportunity. Key Responsibilities:Perform collections and deliveries efficiently and in a timely manner within the Gloucestershire area.Ensure the safe handling and transportation of goods.Maintain accurate records of deliveries and collections.Provide exceptional customer service, representing the company in a professional manner.Collaborate with colleagues and supervisors to ensure efficient operations.Key Requirements:Must be over 20 years old due to vehicle insurance requirements.Minimum of one year holding a UK driver's license.Reliable and responsible with a strong work ethic.Excellent communication and interpersonal skills.Ability to work well in a team.Benefits:Competitive hourly wage of £10.42.Opportunity for permanent employment based on performance.Full-time and part-time positions available, providing flexibility.Training and support to enhance your skills.Join a dynamic and supportive team within a reputable company.....Read more...
