Responsibilities include but are not limited to:
· Advise customers about necessary Service / Parts for routine maintenance / repairs
· Answer telephone queries and respond to customers’ needs
· Collect data from customers to facilitate and qualify the customer service or repair requirements
· Prepare repair order documents including pricing up parts required
· Deal with queries and complaints in a professional manner
· Demonstrate consistent good customer serviceTraining:Working towards a Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if required. An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:· This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
· Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
· Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working in a small, friendly team
Dealing with customers face to face and over the phone
Welcoming customers on the front desk
Managing social media and marketing
Maintaining customers information on the inhouse CRM
Training:Intermediate Customer Service Practitioner Standard.
During your apprenticeship programme you will receive training both off and on the job. You will be required to attend WEBS Training as and when required, the rest of the time you will be within the workplace. You will learn the underpinning knowledge that runs alongside your training. You will use a wide range of skills whilst you complete your training.
WEBS Training aim to build on the skills you already have so you reach your full potential both personally and professionally.
Training will be provided in all areas of Customer Service Level 2 to ensure you are capable of providing support and guidance to the team and director with a view to progress into a team leading role.
If you have already achieved GCSE maths and English at Grade 4/C or above or have equivalent qualification you will be exempt from undertaking Functional Skills alongside the course, however English and maths support will be provided for all apprentices throughout the length of their programme.Training Outcome:Advanced Apprenticeship at Level 3 Customer Service or in Team Leading and Supervision. Progression within the organisation to include more responsibility and wider range of production work.Employer Description:Carpet Style are a leading supplier of every stage in the carpet service, representing a brand that has seen more than 40 years of experience throughout the East Midlands and Midland areas. Carpet Style has been the first choice for the commercial sector in a industry that has been ever-changing in recent years to meet the demands of the changing technological market. We continue to have a loyal client base and as a result allows us to operate effectively amongst a number of different sectors including education, warehousing, new builds, libraries, leisure and gaming, healthcare and residential.Working Hours :9am - 5.30pm, 5 days per week including an alternate Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Patience....Read more...
Field Service Engineer
Leamington Spa
£36,000 - £38,000 Basic ( Optional Overtime (OTE £45’000)+ Door To Door Paid + Local Patch + Training + Company Van + Sick Pay + Bonus + Pension + No Weekend Work “IMMEDIATE START
Thrive working for a family feel business that can offer you stability and longevity within a recession proof industry. If you are a Field Service Engineer looking to work for a company that is known for retention of staff and great customer service this is the place for you! Benefit from training to ensure you are able to do the best job throughout your employment, work closely with the directors and benefit from not having to work on the weekend!
This established business is now recruiting a Field Service Engineer due to growth. If you have good electro-mechanical skills and want to move into an industry which you can specialise in then this is the opportunity for you!Your Role As A Field Service Engineer Will Include:
* Field Service Engineer - Covering a local patch at customer sites * Consistent Training * Service, repair & maintenance on Electro-Mechanical Equipment * Configuring and programming equipmentAs A Field Service Engineer You Will Need To Have:
* Experience In A Field Service Position / Ex Forces * Experienced within an electro mechanical industry / Electronic Industry (ATM's, EPOS, Vending, any considered) * Full driving licenceIf this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Field Service Engineer, Field Technician, Mobile Engineer, Electro-mechanical, Cleaning Equipment, Electrical, Mechanical, Engineer, Coventry, Leamington Spa, Midlands,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Job title Temprary Customer Service Administrator Location Waltham Abbey Hours of work Contracted 40 hours week – Monday to Friday Salary £12.21 per hour Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role:To carry out administrative duties covering various responsibilities to support the Customer Service, Sales and returns teams. KEY DUTIES AND RESPONSIBILTIESProcessing sales and returns via email or phone in line with Robert Lee's policyAchieving 100% data accuracy when processing customer requestsCommunicating with clients and suppliers for informationContact clients to obtain missing information or answer queriesLiaise with the Logistics department to ensure special requests are met and scheduledStay up-to-date with new products and featuresTo support new aspects of the business as the company evolves. Key Performance IndicatorsAll documents and processes are completed dailyData quality metrics not limited to:ConsistencyCompletenessTimelinessAccuracyAuditabilityTechnical SkillsFamiliarity with SAP is preferred but not essentialAccurate data entry into ExcelExcellent time management skillsOverall awareness of Customer journeySoft SkillsCustomer service driven.Resource Management.Ability to build rapport with an aim to resolve issues.Open minded (listen, share ideas etc.) and able to bring added value and innovation Ability to handle conflicts / problem resolution etc. Agility, able to adapt / respond to a constantly changing and demanding environment Excellent written and verbal communication skills To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.Ethics & Compliance, ability to apply and adhere to RLD value and policies If you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Assistant Showroom Manager – Luxury Retail
West End, London
Salary: £30,000 - £34,000 per annum based on experience
Full-time
Start Date - ASAP
Are you a passionate and experienced luxury retail professional looking for your next career move?
Do you have a strong background in social media, eCommerce, and managing international orders? This is an exciting opportunity to join an independently owned luxury retailer with a dedicated worldwide following.
About the Role
As Assistant Manager, you will play a key role in supporting the Showroom Manager in leading a small, high-performing team to deliver outstanding customer service and drive sales. You will be responsible for ensuring an exceptional shopping experience, managing online and international orders, and overseeing the brand’s social media presence.
This is a fantastic opportunity for a highly motivated individual with a passion for luxury retail, digital engagement, and high-end customer service.
Key Responsibilities:
Assist the Showroom Manager in leading the team, ensuring a world-class customer experience
Support the day-to-day running of the store, maintaining high standards in presentation and operations
Oversee and grow the brand’s social media platforms, engaging with a global audience and enhancing brand presence
Manage eCommerce transactions, ensuring seamless order processing and outstanding customer service
Handle international orders and customer queries via the company website and telephone
Act as a brand ambassador, inspiring both customers and colleagues with your passion for luxury retail
Ensure company policies, procedures, and operational standards are maintained at all times
Provide a personalised, high-end shopping experience for VIP and high-net-worth clients
What We’re Looking For:
Proven experience in a luxury retail management role (Assistant Manager or Senior Supervisor level)
Strong social media marketing and content creation skills, with experience managing brand platforms
Experience handling eCommerce transactions and international order management
A passion for delivering exceptional customer service and building lasting client relationships
Highly professional, well-presented, and articulate, with a refined and elegant approach
Meticulous attention to detail in both operations and customer interactions
Proactive, self-motivated, and results-driven, with a strong commercial awareness
Why Join?
Be part of an exclusive, high-profile luxury brand with a global customer base
Enjoy a competitive salary + bonus potential
Work in a prestigious Notting Hill location with an exceptional clientele
Play a key role in the company’s digital and retail expansion
If you have a passion for luxury retail, social media, and eCommerce, and you’re ready to take on a dynamic role, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Position: Field Service Engineer / Service Technician / Generator technician
Job ID: 1799/46
Location: Hampshire (Home Based)
Rate/Salary: £32,000 - £36,000 Plus Overtime
Type: Permanent / Full Time
Benefits:
• Van, Mobile, Laptop
• Competitive pay and benefits that reflect your skills and experience.
• Ongoing training and development to support your career progression.
• Company Van and laptop
• Enhanced holiday
&;bull; Gym and fitness privileges
• Health and Wellbeing benefits including on demand GP services
• Employee retail discount schemes
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Field Service Engineer / Service Technician / Generator technician
Typically, this person will be responsible for performing preventive maintenance, fault diagnosis, testing, and repairs on generators, UPS, control systems, and related equipment. This includes conducting load bank testing, site surveys, and inspections. The role also involves assisting with the installation and commissioning of critical power equipment, installing temporary or hire equipment on customer sites. Required to travel around the Hampshire Area.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Field Service Engineer / Service Technician / Generator technician:
• Perform preventive maintenance, fault diagnosis, testing and repairs on generators, UPS, control systems and related equipment.
• Conduct load bank testing, site surveys and inspections fo critical power systems.
• Assist in the installation and commissioning of various critical power equipment.
• Install temporary/hire equipment, including generator sets and UPS on customer sites.
• Plan, assign, schedule and oversee the onsite work, ensuring safety regulations and conduct risk assessments.
Qualifications and requirement for the Field Service Engineer / Service Technician / Generator technician:
• Experience working on generators and other critical power equipment or in similar environments.
• Engineering Qualification (NVQ Level 3, City & Guilds or equivalent) - Desirable.
• Full UK Driving License.
• Required to travel around the Hampshire Area.
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
Are you a competent swimmer?Are you looking for an opportunity to move into the Leisure industry?
Freedom leisure actively promotes healthy lifestyles, and our community facilities are the perfect place to achieve this.
We are looking for Apprentice Leisure Team Members to join our team. You will need to possess a good worth ethic, and be a strong swimmer, to pass the NPLQ qualification. You will be customer focused, and able to deliver excellent customer service at all times. You must have a desire to learn, as this is a fantastic opportunity, as there are opportunities after completing the apprenticeship to other career routes within the Leisure industry.
At Freedom Leisure you will be studying towards your Leisure Team Member Level 2 apprenticeship over the course of 15 months.Training Outcome:Progression within the company.Employer Description:We are looking for Apprentice Leisure Team Members to join our team. You will need to possess a good worth ethic, and be a strong swimmer, to pass the NPLQ qualification. You will be customer focused, and able to deliver excellent customer service at all times. You must have a desire to learn, as this is a fantastic opportunity, as there are opportunities after completing the Apprenticeship to other career routes within the Leisure industry.Working Hours :Monday - Sunday. Exact shifts to be confirmed, including evenings and weekends.Skills: Communication skills,Customer care skills,Team working,Physical fitness....Read more...
Learn to plan and coordinate transport routes to meet delivery schedules efficiently
Liaise with drivers, suppliers, and customers to ensure smooth operations
Utilise IT systems for route planning and tracking deliveries
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Collaborate with the management team to enhance customer service and delivery efficiencies
Maintain clear and organised records of transport activities
Training:Traffic Operator Level 2 Apprenticeship Standard:
This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training location. These workshops are carefully designed to support the learning required throughout the apprenticeship programme
Training Outcome:
Long term perm position within the business with continued career development
Employer Description:Established in 1960, Maurice Hill Transport Limited is a family owned and run road haulage company specialising in the nationwide transportation of various products to support industry sectors such as manufacturing, construction, events and retail.
The company now includes the second generation of the Hill family and with a highly trained and dedicated team, Maurice Hill Transport Ltd continues to deliver exceptional service for its many customers.Working Hours :Monday - Friday, 09:00 - 17:30 (half hour for break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £28000 to £30000 per annum
Location Cardiff
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Duties of a Parts Advisor:
- Administering parts orders efficiently.
- Identifying customer parts requirements.
- Ensuring Stock is controlled effectively & stored in an orderly fashion.
- Ensuring all company policies and industry guidelines are adhered to for compliance purposes.
- Liaising with the Workshop Technicians and assisting with parts sourcing.
- Parts Pricing & completing electronic health checks.
What our client expects of their Parts Advisors:
- Parts experience with a Vehicle Dealership is essential.
- Good sales skills & customer service experience.
- CDK / Kerridge Experience is beneficial but not essential.
- IT literacy is essential.
- Technical knowledge of vehicles, and vehicle parts is helpful, enabling to answer customer queries.
- Good organisational skills.
- A great team player.
- A personable approach to customers and fellow staff members.
To apply for this Parts Advisor role, please submit your CV via this advert or contact John Barnes at Holt Recruitment on 07955081481.....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £30000 to £35000 per annum
Location Swindon
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Duties of a Parts Advisor:
- Administering parts orders efficiently.
- Identifying customer parts requirements.
- Ensuring Stock is controlled effectively & stored in an orderly fashion.
- Ensuring all company policies and industry guidelines are adhered to for compliance purposes.
- Liaising with the Workshop Technicians and assisting with parts sourcing.
- Parts Pricing & completing electronic health checks.
What our client expects of their Parts Advisors:
- Parts experience with a Vehicle Dealership is essential.
- Good sales skills & customer service experience.
- CDK / Kerridge Experience is beneficial but not essential.
- IT literacy is essential.
- Technical knowledge of vehicles, and vehicle parts is helpful, enabling to answer customer queries.
- Good organisational skills.
- A great team player.
- A personable approach to customers and fellow staff members.
To apply for this Parts Advisor role, please submit your CV via this advert or contact John Barnes at Holt Recruitment on 07955081481.....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £28000 to £34000 per annum
Location Bristol
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Duties of a Parts Advisor:
- Administering parts orders efficiently.
- Identifying customer parts requirements.
- Ensuring Stock is controlled effectively & stored in an orderly fashion.
- Ensuring all company policies and industry guidelines are adhered to for compliance purposes.
- Liaising with the Workshop Technicians and assisting with parts sourcing.
- Parts Pricing & completing electronic health checks.
What our client expects of their Parts Advisors:
- Parts experience with a Vehicle Dealership is essential.
- Good sales skills & customer service experience.
- CDK / Kerridge Experience is beneficial but not essential.
- IT literacy is essential.
- Technical knowledge of vehicles, and vehicle parts is helpful, enabling to answer customer queries.
- Good organisational skills.
- A great team player.
- A personable approach to customers and fellow staff members.
To apply for this Parts Advisor role, please submit your CV via this advert or contact John Barnes at Holt Recruitment on 07955081481.....Read more...
Location: Based in Bristol with regular travel across Devon and Dorset
We're hiring a Workplace Technician for a client in the South West. This hands-on role involves maintaining multiple office sites, ensuring they remain safe, functional, and welcoming. Ideal for someone who enjoys variety and delivering great customer service.
Key Responsibilities:
Carry out general maintenance tasks (joinery, plumbing, painting)
Maintain office interiors, exteriors, and landscaped areas
Liaise with contractors and internal teams
Log and manage tasks using IT systems
Travel between sites using a company van
Requirements:
Experience in office/workplace maintenance
Basic knowledge of HVAC systems (desirable)
Strong organisational and customer service skills
Full UK driving licence (held for 2+ years)
Benefits:
Company van & fuel card
25 days holiday + bank holidays (up to 30 with service)
£450 annual flex-pot + staff discounts
Pension (up to 12% matched) & life cover
Private medical and dental options
stride is acting as an Employment Agency in relation to this vacancy.....Read more...
Zest Optical are working with a fast-growing business who are opening a new store in Bracknell, Berkshire and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store that could lead to rapid development opportuniteis for yourself.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Customer Service – provide first level user support. Provide excellent service levels through effective troubleshooting skills, problem ownership and consistent and dependable customer support. Maintain close relationship with functional departments at the Sunrise facility
Operating standards – Communication and Reporting, Service Level agreement management, compliance and enforcement of IT policies, processes and procedures
Hardware / software upgrades and installation
Training:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
Training Outcome:Further career in IT or another area within the business.Employer Description:Sunrise Medical is one of the most globally well-known and recognisable industry leaders in the design, manufacture and distribution of mobility products.Working Hours :Monday to Friday 9am to 5pm.
35 hours a week.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Dealing with customer enquiries, phone calls, orders
Speaking and building rapport with customers to try and find out information from them that will create sales opportunities
Business to business sales
Proactively calling businesses to fact find about them to understand their needs
Tracking projects and chasing down start dates and to find out who the work will be awarded to
Quoting customers on construction consumables (full product training given)
Following up on quotations to secure orders
Dealing with reactive customer enquiries / phone calls to service a customer’s needs
Processing orders
Build and manage an account base to get businesses continuously spending
Proactively calling businesses to fact find about them to understand their needs
Tracking projects and chasing down start dates and to find out who the work will be awarded to
Quoting customers on Construction consumables (full product training given)
Following up on quotations to secure orders
Dealing with reactive customer enquiries / phone calls to service a customer’s needs
Build and manage an account base to get businesses continuously spending
Training:As part of the apprenticeship you will be required to attend Sheffield City College on day release. Training Outcome:Upon successful completion of the apprenticeship, this may lead to becoming a key member of the sales team on a permanent basis. Financial rewards will grow in line with performance.Employer Description:Grayson (GB) Ltd are a multi-award-winning supplier of building products for masonry facades.
We have grown to become the UK’s number one supplier of sundries to main contractors and masonry sub-contractors.
Grayson’s experienced and knowledgeable experts regularly help contractors, sub-contractors, architects, and engineers navigate the vast array of options available to them and ensure correct product selection. Our highly respected specialists strive to deliver an unparalleled level of service and a unique stress-free approach to the procurement of building products.
We understand that a true partnership goes beyond price; it’s about delivering exceptional value.
With over 50,000 standard products instantly available from stock, Grayson ensures your project remains on time and on budget throughout the build process.Working Hours :8.00am - 5.00pm, Monday - Friday, with 1 hour for a lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Recruit4staff are representing a well-established material handling solutions provider in their search for a Field Service Engineer to work in ChorleyJob Role: Attending customer sites to carry out service, maintenance, and repairs on a wide range of forklift trucks and material handling equipment. The role involves both preventative maintenance and reactive breakdown work, including diagnosing mechanical, electrical, and software faults. You will also provide technical support and aftersales assistance to customers as required.Job Details:
Pay: Up to £36,000 per annumHours of Work: 40 hours per week, 8:30am - 5pmDuration: PermanentBenefits:
Overtime paid at enhanced rates (x1.5 and x2)£100 call out bonusTravel paid door to doorCompany pension£15,000 insurance cover on your toolsPDA, phone, laptop and specialist tools providedCompany van with personal use allowed
Essential Skills & Experience:
Strong knowledge of forklift trucks and material handling equipmentExcellent fault-finding and troubleshooting abilityMechanical and electrical service and maintenance experienceExperience with preventative and reactive maintenance workGood ICT skills with strong written and verbal communicationExcellent customer service skills
Essential Qualifications:
C&G/NVQ in Mechanical Engineering or equivalentDriving licence
Desired Qualifications:
Pyroban (ATEX) rated trucks qualificationFLT licenceManufacturer training (Linde, Toyota, Nissan, Combilift, etc.)Electrical Engineering qualifications
Commutable From: Warrington, Skelmersdale, Wigan, Chorley, Preston, Blackburn, Leyland, StandishSimilar Job Titles: Field Service Engineer, Field Service Technician, Forklift Engineer, Forklift Technician, Workshop Engineer, Workshop Technician, Mobile EngineerFor further information about this role, please apply now.This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.....Read more...
Facilities Account Manager - Glasgow - Package up to 57.5K CBW are delighted to be exclusively supporting a leading facilities management provider in seeking a passionate and experienced Facilities Account Manager to join its dynamic team. This is a fantastic opportunity to take ownership of multiple service contracts, drive high standards, and make a real impact across hard and soft services. In this client-facing role, you’ll combine strong leadership with commercial awareness to ensure consistent delivery, customer satisfaction, and operational excellence. Key ResponsibilitiesOversee and develop several FM contracts, ensuring exceptional service across all disciplinesLead service delivery teams, working collaboratively across helpdesk, soft services, and hard servicesConduct regular audits, site visits, and compliance checks to maintain high operational standardsManage all commercial aspects of the contracts, including P&L, billing, and ACW worksIdentify opportunities for service improvements and implement changes effectivelyRespond to reactive situations and manage incident reporting as requiredChampion a customer-first culture in everything you doAbout YouMinimum 3 years’ experience in FM account management or contract deliveryProven track record of managing multi-service FM environmentsStrong financial and commercial understandingExcellent client relationship management skillsProactive, adaptable, and committed to service excellenceFull UK driving licenceDesirable QualificationsIOSH accreditedIWFM membership (AIWFM or higher)IWFM Level 3 qualification or working towardsWhat’s On OfferCompetitive salary packagePension 5%Company vehicle or car allowance (where applicable)Career development opportunitiesPrivate Health Care33 days holiday Life assurance x 4 ....Read more...
We will provide you with fantastic training covering all aspects of Estate Agency and Customer Service. You will also, benefit from a continuous regional marketing campaign that will assist in creating business opportunities as well as those opportunities created by you whilst building your business in your core area.
Being an Apprentice Sales & Lettings Negotiator you will be responsible for maintaining contact with applicants, arranging viewings and obtaining feedback, generating valuation opportunities, generating mortgage and conveyancing opportunities, communicating offers to both Vendors and Landlords
What to expect from working with Tiger Sales & Lettings as an Apprentice Sales & Lettings Negotiator?
You will benefit from Tiger Sales & Lettings investment in marketing, technology and infrastructure to help you deliver an exceptional customer experience from start to finish
You will support tenants and landlords, buyers and vendors throughout their entire journey with Tiger Sales & Lettings, ensuring they receive a first class customer experience
Who is the ideal candidate to become a Tiger Sales & Lettings Sales & Lettings Negotiator?
We are looking for candidate’s that are looking to have a strong customer service or Sales career with a strong desire to provide a first class customer experience
You should be self-motivated with a determination to be successful with a can-do attitude that will allow you to be successful
You should have the ability to learn your local property market
You should be passionate about providing a first class customer experience and enthusiastic about revolutionising your local property market
You should be a hard working confident individual with superb communication skills both verbal and written
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Tiger Sales & Lettings was established in 2008 in Blackpool by Managing Director, Craig Webster.
Since 2008 Tiger Sales & Lettings has grown to cover the whole of Lancashire and the North West, with a focus on delivering exceptional personal customer service with the assistance of technology to bring a cutting edge to an ever changing property market.
Our team have a wealth of experience dealing with all aspects of selling, letting and managing properties.
Tiger Sales & Lettings are members of Propertymark and have a team of qualified NAEA & ARLA professionals to help guide you through all aspects of buying, selling and renting your property.Working Hours :This role will involve assisting with lettings administration work, providing valuable support to our team and clients including every Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Field Service Engineer to join a growing team, providing maintenance, installation, and technical support for essential healthcare equipment across care homes, hospitals, and hospices.
This role is ideal for someone with experience in electrical fault-finding, mechanical repairs, plumbing, and electronic control systems.
You will be responsible for installing, servicing, and troubleshooting a range of capital equipment while ensuring the highest standards of safety and compliance.
Key Responsibilities For a field Service Engineer:
- Maintenance & Repairs
- Perform preventative maintenance, fault diagnosis, and breakdown cover on customer sites.
- Compliance & Quality Assurance Ensure servicing meets EN/HTM standards and participate in ISO compliance procedures.
- Customer Service & Relationship Management Build strong relationships with clients while maintaining a professional and safety-conscious approach.
- Technical Reporting & Feedback Use an electronic task management system to report on job progress and identify commercial opportunities.
- Installation & Commissioning Install and commission washer disinfectors, macerators, and stainless-steel fixtures requiring water and waste services.
What Were Looking For in a Field Service Engineer:
Experience & Skills:
- Proven experience in electrical fault-finding, mechanical repairs, and plumbing installations.
- Strong knowledge of electro-mechanical systems.
- National Certificate, City & Guilds, or equivalent technical qualification.
- Qualifications in HTM 2010 and HTM 2030 are desirable.
- Strong problem-solving skills and ability to work independently.
- Full UK driving licence required.
Personal Attributes for a Field Service Engineer:
- Excellent communication skills, both written and verbal.
- Ability to prioritise workload and work efficiently under pressure.
- Willingness to travel within the UK and occasionally stay overnight when required.
- Comfortable working in healthcare environments and handling waste products.
Whats in It for You?
Company Van & Tools Provided Fully equipped for field-based work.
- 25 Days Annual Leave Increasing with service milestones, plus public holidays.
- Private Medical Insurance Including health cashback plans and discounted gym membership.
- Life Assurance 4x base salary.
- Overtime & On-Call Allowance Extra earning potential.
- Drink & Meal Allowance While working in the field.
- Commission & Bonus Scheme Based on company performance.
- Employee Assistance Program Support for mental health and wellbeing
- Cycle to Work Scheme, Free Flu Jabs & Paid Volunteer Time.
Apply Today!
If youre an experienced Field Service Engineer looking for a role with career progression, excellent benefits, and hands-on technical challenges, we want to hear from you!
Click Apply Now or contact Ian Broadhurst at Holt Engineering on 07734406996 for more information.....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper-to-bumper overview, service, and inspection
Maintenance of electronic systems, including on-board entertainment systems
Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for customers' and centres' records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports developing resilience, confidence, and teamwork skills.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
My client is seeking an organised and proactive Production Planner to join our team. This critical role is responsible for planning and coordinating production schedules, managing stock levels, and ensuring smooth communication between customer service and production departments. The ideal candidate will be systems-savvy, detail-oriented, and an excellent communicator who thrives in a fast-pacedproduction environment.
Key Responsibilities:
Production Planning:
Develop, manage, and adjust production schedules to meet customer demand, optimise resource utilisation, and maintain operational efficiency.
Stock Control:
Monitor inventory levels, ensuring adequate stock while avoiding overstock or shortages. Collaborate with procurement to ensure timely ordering of materials.
Systems & Data Management:
Utilise ERP and production planning systems to manage workflows, update schedules, and generate reports. Maintain accurate production and inventory records.
Cross-Functional Coordination:
Serve as the key link between customer service and production teams, ensuring customer orders are clearly understood, accurately scheduled, and delivered on time.
Communication & Collaboration:
Work closely with production supervisors, warehouse staff, and customer service representatives to address scheduling changes, delays, or urgent priorities.
Continuous Improvement:
Identify process inefficiencies and contribute to ongoing improvements in planning, inventory management, and interdepartmental communication.
Key Requirements:
Proven experience in production planning, scheduling, or a similar role in a production, manufacturing or supply chain environment
Strong knowledge of inventory and stock control practices
Proficient in using ERP/MRP systems and Microsoft Office
Excellent organisational and time management skills
Strong interpersonal and communication skills
Ability to work under pressure and adapt to changing priorities
High attention to detail and problem-solving abilities
Preferred Qualifications:
Experience with ERP/MRP systems Such as SAP, Oracle, NetSuite, etc.
Background in a component-based business would be ideal but any production/manufacturing experience would be relevant and transferable
Relevant certifications in the supply chain, production planning, or inventory management
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Our Customer Service Advisor will be responsible for providing high-quality service to customers by handling enquiries, resolving issues and ensuring a positive experience.
The role will involve:
Communicating with customers via phone, email or in person
Addressing customer needs
Offering customer advice
Processing customer orders and/or requests
Maintaining accurate records of customer interactions
Ensuring customer satisfaction
Professionally handling customer complaints
Strong communication, problem-solving and organisational skills are essential, as well as the ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
Please consider the following:
Key skills:
Use IT systems
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Key knowledge
The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Key behaviours
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility
Training:You will be working towards Level 3 standard in Customer Service.
You will work alongside a mentor and our training partner who will work together to support and guide you through the training programme.
The training will take place on site.Training Outcome:A high-quality apprenticeship, giving apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.
With such a wide range of skills instilled, the qualified apprentice will be equipped to move to many areas within the motor industry.Employer Description:Fix Auto Loughborough is one of the foundations for which the Fix Auto UK network we celebrate today is built upon. The Leicestershire repair centre is owned and managed by local businessman Paul Smith who is still at the forefront of what it achieves today.
Situated in on the north side of Loughborough, the multi-award-winning repair centre is easily accessible via the main Derby Road.
Like all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
Significantly, Fix Auto Loughborough hold official vehicle repair accreditations – or approvals – for the V.A.G. Group of premium car brands that includes VW (including commercial vehicles), Audi, Skoda, SEAT and Cupra. In 2024 it also received the official accreditation from Stellantis encompassing Alfa Romeo, DS, Lancia, Jeep, Abarth, Citroën, Fiat, Peugeot and Vauxhall models. The repairer also holds the official status from Kia and Mitsubishi.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks.Working Hours :Typically Monday to Friday, 8.00am - 5.00pm (may include some Saturdays).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills....Read more...
