Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Field Service Engineer
Newry
£28,000 - £34,000 Basic + Commission + 1 in 3 on call + Local Patch + OEM Technical Training + Company Car + Private Use + Pension + 26 Days Holiday + 37.5 Hour Week + Bank Holidays + “IMMEDIATE START
Thrive working for a manufacturer that can offer you stability and longevity within a recession proof industry. If you are a Field Service Engineer looking to work for a company that is known for retention of staff and great customer service this is the place for you! Benefit from continuous training to ensure you are able to do the best job throughout your employment, work closely with your service manager in a tight knit team looking after a local patch.
This company is one of the leading companies in the weighing industry and due to expansion they require a Field Service Engineer to jump on board. Benefit from being back at home before 6:00 PM every night and reaping the rewards of a great package inducing healthcare.Your Role As A Field Service Engineer Will Include:
* Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining, servicing and repairing Weighing Equipment * Configuring and programming equipmentAs A Field Service Engineer You Will Need To Have:
* Experience In A Field Service Position / Ex Forces * Experienced within an electro mechanical industry / Electronic Industry (ATM's, EPOS, Vending, any considered) * Full driving licenceIf this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Field Engineer, Photocopying Engineer,Mobile Engineer, Technician, Electro mechanical, field service engineer, dental, mobile, medical, White Goods, Coffee, ATM, EPOS, electronic, electrical, pneumatics, Vending Engineer, Gaming Engineer,Hardware, PC's, Newry, Belfast, Northern Ireland,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted ....Read more...
An opportunity has arisen for a Sales Administrator to join a well-established family-run business operating within the quarrying and construction materials sector. This is a permanent, full-time, office-based role offering salary up to £30,000 and benefits.
As a Sales Administrator, you will be assisting the Commercial Manager and acting as a key contact for customers, ensuring smooth handling of orders and related queries.
You will be responsible for:
* Supporting the full sales cycle from quotation through to order fulfilment
* Preparing quotes and following up on tenders
* Managing customer enquiries and resolving invoice or service-related queries
* Building and maintaining strong customer relationships through effective communication
* Collaborating with internal departments including operations, logistics and technical teams
* Converting leads into confirmed orders to support sales targets
What we are looking for:
* Previously worked as a Sales Administrator, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Commercial Administrator, Sales Office Administrator, Sales Support Executive, Sales and Customer Service Administrator, Sales Operations Administrator, Client Services Administrator, Sales Development Executive or in a similar role.
* Proven experience in sales or customer service
* Strong organisational skills and ability to manage multiple priorities
* Competency with Microsoft Office and willingness to adopt new systems
* Full UK driving licence
What's on offer:
* Competitive salary
* Free on-site parking
* Monday to Friday working hours
* Supportive team environment with potential for development
This is a fantastic opportunity for a Sales Representative to join a stable and growing business in a varied and rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
Sales Engineer – Electromechanical
Are you a Sales Engineer with experience in electromechanical systems, looking for your next opportunity? Our client specialises in cutting-edge electromechanical machinery and offers the chance to work with innovative technologies.
Responsibilities of the Sales Engineer – Electromechanical role in Peterborough:
Build and nurture strong business relationships
Prioritise customer satisfaction and deliver outstanding service
Collaborate closely with key clients to provide world-class support
Manage customer enquiries and develop tailored technical solutions
Prepare and submit detailed technical quotations
Assist the external Sales Team with technical expertise
Key requirements for the Sales Engineer – Electromechanical role in Peterborough:
Strong background in Electrical Engineering (essential)
Bachelor's degree in a relevant field or equivalent experience (preferred)
Experience in inside sales or customer service
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Experience with SAP and CRM systems (advantageous)
To apply for this Sales Engineer – Electromechanical job in Stamford, please email NDrain@redlinegroup.Com or call Nick on 01582878828/ 07487756328....Read more...
Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.
As a Technical Sales Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.
Responsibilities
Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
Track customer orders through to completion, ensuring timely processing and invoicing
Arrange and manage customer deliveries, providing cover to other relevant departments as needed
Requirements
1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
Excellent communication skills, with experience in phone-based customer interaction
Proven track record of delivering high-quality customer service
Proficiency in Microsoft Office packages, particularly Word and Excel
Ability to work accurately under pressure and prioritise workload effectively
Strong attention to detail
Hours for this role are Monday to Friday 8.30 am-5 pm
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Our client, a well-established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.
As an Administrator, you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.
Responsibilities
Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
Track customer orders through to completion, ensuring timely processing and invoicing
Arrange and manage customer deliveries, providing cover to other relevant departments as needed
Requirements
1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
Excellent communication skills, with experience in phone-based customer interaction
Proven track record of delivering high-quality customer service
Proficiency in Microsoft Office packages, particularly Word and Excel
Ability to work accurately under pressure and prioritise workload effectively
Strong attention to detail
Hours for this role are Monday to Friday 8.30am - 5pm
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Zest Optical are working with a fast-growing business who are opening a new store in Bracknell, Berkshire and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store that could lead to rapid development opportuniteis for yourself.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
FM Helpdesk Team Leader - Seascale - Global Facilities Management Organisation CBW Staffing Solutions are recruiting for an experienced Helpdesk Team Leader who will be responsible for overseeing the daily operations of the helpdesk team, ensuring high levels of customer service, prompt response times and efficient allocation of tasks. You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging, and job tracking. Package:Competitive salary of £35,000 per annum (depending on experience)Core hours are Monday - Friday (40 hours per week)25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunities Responsibilities:Lead, coach and motivate the helpdesk team to deliver exceptional serviceAct as the main point of contact for escalations, queries, and performance issuesMonitor and manage workload distribution and ensure all SLAs/KPIs are metSupport the implementation of helpdesk processes and system improvementsPrepare and deliver performance reports to managementLiaise with clients, contractors and internal departments to ensure effective communication and issue resolutionConduct regular 1-1s, appraisals and training sessions for team development Requirements:Proven experience in a similar helpdesk or customer service leadership role, ideally within the Facilities Management sectorStrong understanding of CAFM systems (e.g., Concept, Planon, or similar)Excellent communication, interpersonal and organisational skillsAbility to remain calm under pressure and manage competing prioritiesStrong problem-solving skills and a proactive approach to service deliveryCompetent in MS Office and helpdesk reporting tools Interested? Apply with an up to date CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
Facilities Helpdesk Administrator – Anderton – National Facilities Management OrganisationCBW Staffing Solutions are currently recruiting for a temporary Helpdesk Administrator to support a busy facilities helpdesk team during staff absence. This is a 5-week rolling contract with potential for extension, based on site at our client’s office in Anderton, Cheshire.As a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. You’ll work closely with the Service Desk Manager and on site coordinator to ensure smooth operations and excellent service delivery.This is an excellent opportunity for someone with a background in administration, customer service or contact centre work, who is confident in communicating over the phone and thrives in a fast paced environment.Package:An hourly rate of £12.21 PAYETemporary role with a 4 week rolling contract21 hours per week – Monday, Wednesday and Friday (9:00am – 5:00pm)Full training & equipment providedResponsibilities:Answering incoming service desk calls and emailsLogging and categorising maintenance requests using internal systemsCommunicating with engineers, clients, and contractors to coordinate jobsProviding updates and support throughout job lifecyclesSupporting general administrative duties within the teamRequirements:Previous experience in customer service or administration (office or contact centre experience ideal)Good IT skills and ability to learn internal systems quicklyMust be comfortable speaking to engineers, clients and contractors over the phoneReliable, organised and a good communicatorAvailable for the full contract durationIf you are a reliable and confident administrator looking for an immediate temporary role, please apply with your full CV or contact Bethany McCluskey at CBW Staffing Solutions.....Read more...
The role will be predominately based at our office in Macclesfield and the responsibilities will be split between three departments.
Calibration Lab:
Performing maintenance, repairs, and testing on various calibration equipment as per customer requirements, as well as for internal engineers for scheduled field-based jobs
Calibration of temperature, level, flow, electrical and pressure equipment
Calibrating equipment in line with UKAS standards, ensuring calibration equipment are safe, compliant, and certified against national and internationally recognised standards under supervision of the Lab and Accreditation Manager
Panel Lab:
Design and code Programmable Logic Controllers (PLCs) to automate processes according to customer specifications
Build and assemble automated systems based on design plans
Perform validation and testing of control panels and associated equipment to ensure functionality and compliance with specifications
Create detailed electrical and mechanical schematic drawings using CAD software
Field Based:
Shadow and as appropriate assist field-based engineers with calibration service jobs at customer sites to ensure systems operate correctly
Provide on-site support for equipment breakdowns. Diagnose issues, advise on solutions, and either perform immediate repairs or schedule follow-up service. If necessary, send parts to the lab for further analysis or repair under the supervision of the field-based engineer
Install and commission control panels and systems at customer sites. Ensure the installed systems operate as specified and meet customer requirements
Training:Maintenance and Operations Engineering Technician (level 3) - up to 36-months.
BTEC Diploma in Advanced Manufacturing Engineering (level 3).1 x day release during term time to attend classroom learning at Macclesfield College.Training Outcome:After completion of your apprenticeship, you will potentially have the opportunity to progress onto full-time positions within the business.Employer Description:Electroserv, is a leader in calibration services for the last 50 years. We have seen remarkable growth and expanded opportunities in the past decade, with plans for further expansion ahead. As a forward-thinking and innovative company passionate about Electrical, Control, and Instrumentation (EC&I) development we thrive on pushing boundaries to meet the diverse needs of modern manufacturing. We offer a complete service from design and configuration, express delivery, installation, UKAS accredited calibration to a full project life-cycle service.
What truly sets us apart is our people. Join our team and become part of a company that values innovation, supports growth, and celebrates success. At Electroserv, your contributions matter, and you'll have the opportunity to make a real impact and shape the future of the industry.Working Hours :Monday to Friday, hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Problem Solver,Troubleshooting skills,Willing to learn,Professional,Quality focused,Risk aware....Read more...
Effective & efficient processing of customer orders
Coordinate and control production progress reports to customers
Respond to emails and enquiries on time and in a professional manner
Develop a close and effective working relationship with internal teams to support the sales projections and maintain commitment to lead times
Effective documentation control both internally and externally
Work as part of the team to ensure we remain our chosen market leader
Reception duties and customer focused contact particularly by telephone
Assist with admin in various departments, including customer service, sales, quality, and finance as, and when, required
Utilise the systems to provide accurate and timely data as requested
Regular contact and building relationships with internal parties in order to understand business functions
Creation and recording of correct documentation
Ensure efficient, accurate and timely processing of data for accurate reporting
Continual service improvement, including but not limited to:
Order Processing, Order acknowledgment
Order Progressing
Despatching & Invoicing
Customer satisfaction survey
Maintenance of customer portals
Producing quotes and chasing customers
Other Responsibilities:
Working as a team member to deliver any other ad hoc duties to meet the business vision, mission, and objectives
Contribute and support the effective management & implementation of Health & Safety policies throughout the businesses
Contribute and support the effective management & implementation of the QMS system throughout the businesses
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Upon successful completion of this apprenticeship, potential for full-time contract and progression within the company, for the right candidate
Employer Description:CBE+ is a Manufacturing SME with ambitions for growth and expansion with high investment over the medium to long term future years. We are now looking to recruit a highly motivated, creative Marketing & Communications Apprentice to support the Marketing Executive and the company growth ambitionsWorking Hours :Monday to Thursday, 8.00am - 5.00pm
Friday, 8.00am -12:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Ability to work to deadlines,Familiarity with Microsoft,Customer Service skills,Ambitious,Able to meet deadlines....Read more...
First point of contact for incoming calls
Bringing on new contractors and completing full registration process
Discussing solutions
Compliance checking candidates
Outbound/Inbound B2C calls, not cold calls
Developing and maintaining relationships with candidates
Expense processing
Assisting Payroll
Completing the first stages of tax returns
Resolving any issues that may arise
First call resolution
Requirements:
Good customer service skills
Likeable personality
Professional phone manner
Good organisation skills
Proactive approach
Learning mindset
Training:Training period: Typically 18 months, End Point Assessment (EPA) lasting 3 months.
Learning methods: monthly online group workshops, monthly one-to-one tutorials, and assignments to prepare for the EPA. Recorded webinar sessions.
Key topics covered: Customer service strategy, leadership styles, continuous improvement techniques, customer journey knowledge, and handling complex customer issues.
Assessment process: The EPA consists of a workplace observation, a project presentation, and a portfolio-based interview.Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:We Contract has been leading the way in the contractor market as a compliant payroll solution since its incorporation in August 2013. With over ten years of industry experience, we are determined to tick all the right boxes.Working Hours :30-hours, flexible working. Monday - Friday.Skills: Administrative skills,Communication skills,Customer care skills,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Fabric Engineer - FM Service Provider – Temp - Peckham - £20 per hour A Fantastic opportunity to work for a leading FM Service Provider situated in Peckham. CBW is currently looking for a Fabric Engineer to be based in a commercial office building based in Peckham, London. Working with the maintenance team on-site, he or she will be required to carry out fabric PPM and reactive maintenance across a commercial environment.Hours of work08:00am – 17:00pmMonday - Friday Immediate StartPay £20 per hourTemp to perm Key duties & ResponsibilitiesAbility to deliver excellent customer serviceTo undertake basic “Fabric duties” which would include touching up paintwork, tightening hinges, install/repair blinds, changing locks , making minor repairs to cabinets, desks, and putting together small equipment like chairs etc.To undertake some plumbing activities including but not limited to clearing blockages, attending to burst pipes, replacing components, servicing systems etc.Liaising with the contract management teamInvestigating complaints and taking appropriate actionEnsuring feedback is provided to the helpdesk on the progress of M&E jobsRequirementsA proven track record in commercial building maintenanceAn understanding of most building fabric duties (Plumbing, Painting, Carpentry, Basic Electrical, etc)Good communication skillsHealth & Safety experienceBasic PC literacy, (Microsoft Word, Excel, Internet, smartphone use)Ability to deliver excellent customer serviceSelf-motivation with the ability to manage tight time constraints and prioritise workloadPlease send your CV to Katie at CBW Staffing Solutions for more information. ....Read more...
Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set.
Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services.
Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction.
Learn to perform preventative maintenance as per manufacturers’ specifications.
Work with mentors to fault find & resolve problems in an efficient and timely manner.
Learn to provide reports and documentation to support the maintenance activities completed.
Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required.
Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Training:The apprenticeship training will take place on-site at our chosen training provider's training centre in Swindon.
There will be 1 week of training every six weeks at the training provider site per year.
Accommodation and subsistence for this week away will be paid by the Company.
Apprentices will also be expected to undertake tasks through workbooks, on-the-job assessments, an online tracking system and a final end point assessment.Training Outcome:At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.
After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.Employer Description:Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry.
We're a global organisation with over 1,300 service technicians worldwide.
Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.Working Hours :Monday to Friday, 8:30am to 5:00pm.
Flexibility may be required including starting earlier, finishing later and working weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,Practical,Confident at heights....Read more...
Troubleshoot and resolve incidents to support our customers on our various hosted service platforms.
Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable.
Provide best practice recommendations and answer technical questions from our customers enabling them to leverage full potential from their solutions.
Work alongside experienced engineers with customers to configure enhancements to evolve their Route 101 deployed solutions.
Create and update support tickets on our Support Desk systems and provide regular updates on incidents to our customers.
Provide change and maintenance notifications to customers and field any associated queries relating to partner change activity.
Assist in maintaining internal company IT systems as well as staff laptops and peripheral equipment.
Working on PowerShell and scripts.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.
Employer Description:Outsource the day-to-day management and configuration of your platforms to us so you can concentrate on what matters most - your customers.
More than a service, we view our Managed & Value Realisation Services as a strategic partnership. Our team is committed to delivering ongoing value and long-term success, providing proactive, thorough and responsive service across your entire tech stack using world-class software and a skilled team of people with extensive experience.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
Hyde Housing works across a diverse range of properties within the Hyde Group and are looking to strengthen their customer facing plumbing and domestic heating teams with enthusiastic individuals who truly know their future lies in this expert field. Supported by experienced on job mentors alongside structured learning as part of their apprenticeship, the successful candidates will learn to diagnose and carry out repairs and replacements of all domestic plumbing and heating systems, to deliver a prompt and high standard service to residents enhancing overall customer satisfaction with the Hyde Group properties.
This role focuses on developing core plumbing skills in the first two years, including installation, maintenance, and repair of domestic water and sanitation systems. Apprentices will gain hands-on experience and technical knowledge to become a competent plumbing professional.
Key Responsibilities:
Provide a professional plumbing trade services to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered.
If responsible for a Hyde van, perform routine maintenance checks on vehicles, reporting defects, accidental damage, or loss of property in accordance with standard procedures.
Assist with maintaining and monitoring the supply, stock, and use of plumbing and heating trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service the Hyde Group offers customers.
Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customers.
Communicate effectively to our residents in their homes and demonstrate excellent customer care skills.
Assist and learn, training alongside qualified gas engineers in the delivery of works such as boilers, pipework, radiators and heating systems and day to day responsive repairs maintenance.
Learn, understand, and adhere to all safe systems of work Health and Safety requirements, policies, risk management guidelines to always ensure safe working procedures. Always wearing personal protective equipment (PPE).
Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both Health & Safety and other relevant Managers.
Report any accidents occurring or dangerous incidents promptly to both Health & Safety and other relevant Managers.
Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role.
Demonstrating professional representation of the company through appropriate professional behaviours.
Apply all knowledge, behaviours and skill attributes being achieved during the apprenticeship to your role at work.
Adhere to all Hyde Groups policies and procedures.
Training:
Plumbing & Domestic Heating Level 3 Apprenticeship.
On the job mentoring with experienced colleagues.
Training Outcome:Although not guaranteed, for the right candidate, on successful completion of their apprenticeship there will be prospects of moving into an improvers’ role at the end of an apprenticeship.Employer Description:Hyde Housing is part of the Hyde Group, a collection of organisations committed to providing great homes, services, and supporting the communities we serve. Together, we own or manage around 125,000 homes, making us one of the largest and most diverse housing and community services providers in the country.Working Hours :8.30am to 5.00pm, Monday to Thursday and 8.30am to 4.00pm on Friday, including one day at college at Chichester.Skills: Problem-Solving Skills,Attention to Detail,Adhers to safety protocols,Accident Prevention,Health & Safety Aware,Follows instructions,Excellent communication,Interpersonal skills,Works collaboratively,Team player,Time Efficient,Results driven,Meets deadlines,Willingness to learn,Adaptable,Flexible in approach,Customer Service Aware,Conscientious learner,Proactive,Respectful of others,Understands diversity,Genuine interest in plumbing....Read more...
The role will involve the following duties:
Assembly
Testing
Inspection
Packing
Goods inward inspection & despatch
Stock control
Fault finding
Training:Engineering Fitter Level 3.
Delivery Method:
Apprentices attend Loughborough College 1-day per week during term time
Dedicated trainer/assessor to visit the apprentice(s) in the workplace
Training Outcome:There are lots of opportunities within Ebro Valves for future progression following completion of this apprenticeship.Employer Description:Our U.K sales office and stocking facility located in Moira, Derbyshire -joined an already extensive global team in 1996.We stand ready to resolve your valve process problems by providing you with reliable and innovative flow control products from a single source. Our application engineers and superior customer service personnel are supported by extensive inventory & valve automation capabilities. When we say support, that’s exactly what we mean. If you chose EBRO as your partner, you can expect unrivaled customer service.Working Hours :Monday to Thursday 8.30am - 4.30pm and Friday 8.30am - 3.30pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
West Riding Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:
Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3
Will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months
The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Assessment Includes:
On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2
This is followed by the synoptic assessment, of which there are four components:
Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k
While most experienced technicians may earn up to £33k per year
Employer Description:Originally established in 2003 as West Riding Motor Group, we quickly began to build a trusted, family-run company that customers can rely on. We have partnered with some of the world’s largest motor manufactures including Toyota, Lexus, MG & Hyundai. Alongside our award-winning team, we believe that every customer should receive the highest level of customer service that feels personal, genuine, and uncompromising. Which is why 92% of our customers recommend us on Trustpilot.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Zest Optical are currently looking for a Dispensing Optician to join an advanced independent based in Harlow, Essex.
This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician – Role
Modern, patient focused practice
Single testing environment offering plenty of time with patients
Advanced equipment across the practice
Leading the high quality team with the focus on high levels of customer care
Provide comprehensive dispensing service
No Sundays, bank holidays or late finishes
Dispensing Optician – Requirements
GOC registered
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Dispensing Optician – Salary
Base salary up to £35,000
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Inspect and service vehicles
Maintain a healthy and safe workshop
Diagnose faults and carry out repairs
Provide customer service
Training:
Motor vehicle service and maintenance technician - light vehicleLevel 3 (A level) Apprenticeship Standard
The apprentice wil spend 4 days a week with their Employer and one day a week at City College Plymouth
Training Outcome:
On successful completion of the Apprenticeship, you will hold a full level 3 standard
If you are successful within your role, you may have the chance to develop within the organisation
Employer Description:With over 30 years of combined industry expertise, our team of skilled and fully qualified technicians is dedicated to delivering exceptional vehicle services you can trust. We pride ourselves on offering professional, dependable, and cost-effective solutions designed to keep your car performing at its best. Whether you're in Yelverton, Tavistock, or the surrounding areas, we’re here to provide the support you need.Working Hours :Monday - Friday, Start and Finish times to be confirmed in interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
The Job:
The Company:
Cash rich, leading distributor of Control & Automation equipment who have excellent partnerships with leading manufacturers.
Looking to strengthen their customer contact team with the recruitment of a high calibre Internal Sales Engineer.
Offer manufacture training through a mixture of internal and external courses.
Opportunity to develop within the business, getting valuable experience in the automation sector.
The Role of the Internal Sales Engineer
Internal role working for a company who specialise in the distribution of automation components and systems.
Based full time at the Manchester office.
Providing technical quotes for automation components and systems.
Excellent customer service skills essential.
Supporting internal and external customers with orders and quotes.
Telephone and Email based role.
Deal with inbound enquiries using the internal database and excel.
Benefits of the Internal Sales Engineer
£30k basic salary
£Bonus
Pension
25 annual leave + 8 bank holidays – rising with length of service
Membership to a health and wellbeing cashback scheme
Life Assurance of 2 times salary
Benefits Package
The Ideal Person for the Internal Sales Engineer
Strong customer service skills.
Electrical or mechanical engineering qualification.
Some sales experience would be a bonus.
Potentially a graduate level candidate who is looking for an entry level sales role.
Ability to learn new products and skills.
Strong communication skills.
Good IT skills.
Hard working, self-motivated, outgoing, confident, team player.
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Assistant General Manager - £35,000 The Role:We are seeking an experienced and motivated Assistant General Manager to help lead the operations of a small but busy bowling alley. This role offers the opportunity to be part of a dynamic, customer-focused environment where great service and smooth operations are key. The ideal candidate will have a strong background in hospitality or leisure, with previous managerial experience. Experience in managing private functions or events will be a significant advantage, as the venue regularly hosts group bookings and celebrations.Key Duties:
Oversee daily operations, ensuring high standards of customer service and operational efficiency.Lead, train, and develop the team to maintain performance and engagement.Communicate clearly and professionally with both team members and customers.Supervise staff during shifts, providing on-the-spot support and direction.Manage stock levels and assist with ordering and inventory control.Organise promotional events and support marketing initiatives.Collaborate with senior management to identify and implement performance improvements.
Requirements:
Proven experience in a supervisory or management role in a hospitality, events, or leisure setting.Strong leadership and team development skills.Excellent communication and customer service abilities.Ability to multitask and remain calm under pressure.Previous experience in private functions or event coordination is highly desirable.
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666kateb@corecruitment.com ....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Scheduling with Surveyors/Installers
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Collating photographic evidence for installs
Answering incoming calls to the office.
Compiling project files
Use of bespoke software.
Any other admin duties as requested.
Training Outcome:Following the apprenticeship, there may be the opportunity for a more permanent position within the organisation or further development opportunities.Employer Description:Ewemove was founded in 2013 and are dedicated to providing a high level of service to their customers by using personal agent model. Providing an exceptional level of service for our customers is at the centre of what we do and our innovative and adaptable model allows us to ensure that we can meet and exceed customer expectations whether it is providing them with quality advice or bringing value to their sale or let.
We aim to be the UK's most trusted sales and letting agent and were voted the most trusted agent for 7 years running between 2015 to 2022. We provide our customers with personal customer service and 24/7 online support, this hybrid model allows us to ensure our customers get the best of both traditional and online estate agents.Working Hours :Shifts to be confirmed - one in every four Saturday's will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Motivated....Read more...
An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
