We are a family run business who pride ourselves in promoting exceptional customer care, including giving accurate advice and guidance on products and the health and wellbeing of all pets.
The duties of the role will include (but not be limited to):
Promoting additional products that will benefit the customer and their pet
Learning our electronic point of sale (EPOS) systems to complete sales, ordering and refunds efficiently
Managing customer queries and problems or complaints in a timely and professional manner
Maintaining, delivering and promoting high standards of animal welfare - whilst this is a customer service role there is the opportunity to work with our animals
Maintaining high standards of store cleanliness
Training:You will be working towards the Level 2 Customer Service apprenticeship with the employer and supported by Haddon Training.
Also, if required, Haddon Training will support you in gaining passes in maths and/or English with Functional Skills.Training Outcome:Apprentices are quite often offered permanent positions following successful completion of their apprenticeship and positive reviews.
For on-going development we offer fully funded external courses for employees in birds, fish, reptiles and more if desired.Employer Description:We're passionate about pets and our highly-trained and dedicated staff are also pet owners.. The Pet Express and Ark Pet Centres are members of The Pet Care Trust which provides a quality assurance of businesses in the pet care sector so customers can be sure they'll receive the best advice and approved products.Working Hours :Monday - Sunday with 2 days off each week (working hours may vary).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Inspection, maintenance, and repair of LGV fleet to VOSA standards.
Completion of related paperwork.
Prepare vehicles and trailers for MOT.
Conduct routine servicing, safety checks and fault finding on all fleet vehicles.
Carry out ad-hoc repairs as and when required.
Ensure health and safety and company procedures are adhered to.
Undertake any other duties that may be necessary, that are appropriate to the level/grade of the role.
Training:
Heavy Vehicle Service & Maintenance Technician Level 3 Apprenticeship.
Training will require attending college one day per week (during term time) or 6 hours a week at your place of work during non-term times.
Training Outcome:
Qualification Heavy Vehicle Service & Maintenance Technician Level 3
Possibility of employment as a HGV Technician.
Employer Description:Warrington Isuzu, your local Isuzu dealer, has traded for over 30 years; well established as an Award-Winning Isuzu D-Max & Isuzu Truck Main Dealership providing trustworthy support and reliable vehicles to our loyal and much-valued customers. We are proud to be a long-standing partner to a global manufacturer of the size and success of Isuzu, as the longest serving and most successful Isuzu dealerships in the UK, we supply new and used Isuzu trucks & Isuzu pickups backed by our award-winning customer service & technical abilities. A family business with an experienced, enthusiastic and proud team; many of our customers have been with us on our journey from the start; local businesses, municipal authorities or national fleet operators alike, they all have peace of mind knowing we provide reliable & hardworking vehicles in the safest of hands. Whilst we are based in Warrington, Cheshire, we can serve across the whole of the United Kingdom and ship parts nationally, so contact Warrington Isuzu and benefit from our excellent customer service.Working Hours :Monday - Thursday
8.00am to 5.00pm
Friday 8.00am to 4.30pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Rygor Auto is a multi-award-winning business, owned by Rygor Group - a UK Best Workplace™ for two years running, a UK Best Workplace for Wellbeing™ two years on the trot, a certified Great Place to Work® 2022, 2023 and 2024, and a UK Best Workplace for Development™.At Rygor Auto, we have an established Apprenticeship programme and work with Daimler UK to train Team Rygor’s next generation of Parts Advisors. We are looking for the next gen of Team Rygor to join our business. So, if you are committed to career development, want to find a role you’ll love, work for an award-winning business with an expert and inclusive team and get paid to learn – please apply to join us as a Rygor Parts Apprentice!As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
Handling, storing, and receiving stock
Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations
Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint
Supporting customers and workshop staff with any queries
Processing cash and card payments for customer parts
Ensuring quality is maintained throughout all stages to exceeding customers’ expectations
Building positive relationships with customers
Our apprentices benefit from:
Dedicated and experienced expert mentors for one-to-one on-site support
Access to Rygor’s in-house, award-winning Training and Development Programme
A full yearly apprentice events calendar
Branded uniform
Rygor’s established Reward and Recognition Programme, including our annual Group Awards, ‘just because’ treats, a laptop awarded at the end of Year One (to support further learning and development) and a birthday cake on your first Rygor birthday
Physical and mental wellbeing support resources
Team Rygor activities and events
Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Functional Skills at Level 2 unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:
Rygor Auto supports all their apprentices with developing the skills needed to become fully qualified and competent individuals with a secure vocation
A Daimler trained apprentice will become a top class asset to their business for years to come
Employer Description:Rygor Auto has 11 authorised Mercedes-Benz Van and Truck branches located across the UK, committed to selling and maintaining commercial vehicles. Having started life in the 1960’s as a family haulage business in the Mendips, Rygor Group originally became an authorised Mercedes-Benz repairer in the 80’s and became a full Dealer shortly afterwards. Rygor Auto was delighted to be announced as winners in the ‘Franchised Dealer of the Year’ category at the 2019 Commercial Motor Awards, ‘Van Dealer of The Year 2021’ at the WhatVan? Awards and Customer Service Provider of the Year at the 2022 WhatVan? Awards.Working Hours :Monday - Friday, 08:00 - 16:30 with a 30 minute unpaid break each daySkills: Communication skills,Enthusiasm to learn....Read more...
Download Customers monthly invoices ensuring accuracy
Full training in completing draft bill reviews
Pivot itemised usage
Answer and transfer calls; efficiently handling inquiries and directing calls to appropriate departments
Working within an experienced team building rapport with regular clients on a regular basis
Training given to analyse monthly invoice reports
Training:
Customer Service Practitioner Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0072-v1-1
20% off the job training
Training Outcome:Could lead to a permanent position for the right person.Employer Description:Originally focussing on business customers in Staffordshire and its surrounding borders. We now service customer throughout the UK. Based in the heart of the country with a prime location of Staffordshire, Albion is an independent provider of business communications. Albion is built upon integrity and diligence, and we believe that we are not simply another supplier but an extension to your businesses function.Working Hours :Monday - Friday, 30 hours per week. Shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The Company:
Sells automation equipment to OEMs and Industrial End Users
Deals in Drives and Controls.
Been in operation since the 1960s
Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
Deliver excellent customer service
This is an office based role in East Kilbride. Not remote.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience.
Supporting in other areas of the branch as required
Benefits of the Internal Sales Engineer
£32k-£40k salary
Annual Incentive scheme
Pension
25 days’ holiday + bank holidays
The Ideal Person for the Internal Sales Engineer
Experience of working in a highly competitive customer focused role (B2B, B2C)
Experience of working within a sales / target driven role
Proactive mind set
Would consider graduates in an engineering discipline
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail
A flexible approach and an ability to work under pressure
Independence
An ability to recognise sales opportunities
An ability to embrace change and new technologies
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. A typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about the necessary service / parts for routine maintenance/repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents, including pricing up the parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:
An apprenticeship includes regular training with our training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am- 5.30pm. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about the necessary service/parts for routine maintenance/repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents, including pricing up the parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Responsibilities include but are not limited to:
Advise customers about necessary Service / Parts for routine maintenance / repairs
Answer telephone queries and respond to customers’ needs
Collect data from customers to facilitate and qualify the customer service or repair requirements
Prepare repair order documents including pricing up parts required
Deal with queries and complaints in a professional manner
Demonstrate consistent good customer service
Training:An apprenticeship includes regular training with training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life
Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team
Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday to Friday, may include Saturdays. Hours dependent on individual dealership. Typical day is 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Handle phone and email inquiries with empathy and professionalism.
Take payments and send secure payment links.
Accurately log all customer interactions.
Collaborate with other departments to resolve issues.
Stay informed on our services and help improve customer experience.
You’ll be working closely with people with disabilities, providing support that truly makes a difference in their day-to-day lives.
Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to join the team on a permanent basis.Employer Description:We are a mission-driven social enterprise dedicated to helping individuals work and study more effectively. With decades of experience and a deep understanding of assistive technology, we have supported tens of thousands of people in achieving greater productivity and academic success.
As a Disability Confident employer, we are proud of our diverse and inclusive team, who deliver personalised support tailored to each person’s unique needs. We specialise in providing high-quality training, needs assessments, assistive equipment, and software, all designed to empower individuals with the tools they need to succeed.
Working closely with Student Finance and government-funded support services, we are committed to modernising DSA (Disabled Students’ Allowance) provisions and delivering improved outcomes across the board. We operate within prescribed service levels and frameworks, ensuring cost-effectiveness and accountability for every service we provide.
At our core, we believe that everyone deserves the opportunity to reach their full potential—with the right support, at the right time.Working Hours :Monday to Friday, 8:45am to 5:15pm (37.5 hrs less the OTJ training).Skills: Communication skills,Organisation skills,Problem solving skills,Customer service (a plus),CRM systems and digital tools,Empathetic,Able to multitask,Patience and understanding....Read more...
Zest Optical are currently looking for a Dispensing Optician to join an advanced independent based in Harlow, Essex.
This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician – Role
Modern, patient focused practice
Single testing environment offering plenty of time with patients
Advanced equipment across the practice
Leading the high quality team with the focus on high levels of customer care
Provide comprehensive dispensing service
No Sundays, bank holidays or late finishes
Dispensing Optician – Requirements
GOC registered
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Dispensing Optician – Salary
Base salary up to £35,000
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods and materials, checking packages / contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using Quickbooks system
Assist with organising and maintaining stationery and office common areas
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
Possible full time position on successful completion of apprenticeship
Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Monday - Friday, 9.00am - 5.00pm, 30 mins. unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Confident on the phone,Flexible,Excellent time keeping....Read more...
•Using IT including Microsoft software such as Excel, Word, and PowerPoint•Organising both internal and external meetings.•Taking minutes and internal and external meetings•Project based work – working on tenders, pricing, progress, and completion of projects•Using Sage200 and Eque2Construct•Creating and sending sub-contract orders•Using bespoke systems•Delegating work to other members of the office•Planning and organising events•Producing letters•Dealing with potential customer issues/complaints•Compiling Operation and Maintenance manuals for projects•Internal customer service – liaising with contracts managers•Making and receiving phone calls•Writing and responding to emails•Electronic and hard filing•Using tender portals to accept/decline opportunities to tender and download any documents.Purchasing•Ordering uniform/liaising with suppliersTraining Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Welcome to Cleveland Land Services - a leading nationwide sports, leisure & landscape contractor, and a trusted name in the plant hire & sales sector. For close to 50 years we have earned a reputation for industry-leading innovation, first-class customer service and excellence across our three divisions.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
To respond to helpdesk traffic via all communication channels
Upholding a high standard of customer service considering impact , priority and severity. Helpdesk incidents and service requests are to be dealt with as per the service level agreement and customer standards
To assist with user administration of all software including starters, leavers and transfers and remediate audit actions as per findings from internal audits to remediate accounts as appropriate aiding accuracy and compliance across our software
To confidently approach helpdesk cases utilising knowledge gained from triage to diagnosis and completion whilst upholding internal policies and procedures
Establish and diagnose IT Faults through troubleshooting techniques and tools
To establish professional working relationships to aid the customer support journey , utilising communication and troubleshooting skills in tandem to take our customers through the support process, keeping them informed outlining clear expectations
To build knowledge of all Software both technically and operationally to enable you to provide guidance and support effectively to the business
To learn and understand internal business processes and apply this knowledge to the operation and configuration of systems
To learn how to comfortably navigate our databases as part of the fault-finding process
Learning SQL DB Management language and tools to further aid advanced troubleshooting
Training:QA Course:
Software Engineer Level 4 Apprenticeship Standard - Remote learning Schedule to be confirmed at sign up.
Duration:
19 Months
Training Outcome:
You will also undertake a learning programme to develop your skills and understanding in relation to Software support, maintenance and development enhancing your knowledge
Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.Working Hours :Monday to Friday , one day study day. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
On hire process. Including back to back purchase orders for X-hire & Operators
Off hire process
Operated timesheets & invoices
Exchange process
Depot Transfers
Lost hire reporting
Fuel log
Pre-invoice run checks
Availability report
Off hire not confirmed report
X-Hire report
Scan to PDF
Filing of Documentation
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:Progression onto full time employment.Employer Description:Founded in 1993 by the Walsh family, Buckhurst Plant Hire has grown significantly from its humble beginnings. What started with just a few machines, including tractor winches and a 3CX in a small yard, has evolved into a nationwide operation with five depots and over 3,000 pieces of machinery.
Employing more than 120 staff members across the UK, the company has built a strong reputation for providing high-quality plant equipment to various sectors. Its growth is built on a foundation of competitive pricing and exceptional customer service.
Many long-standing businesses rely on Buckhurst for their equipment needs at competitive prices. The high levels of customer service for which the company is known for underpin this growth.
As a company, we work on five brand values, Teamwork, Trust, Customer Commitment, Urgency and Sustainability. These values are what describe and identify us; they help us to provide excellent and reliable customer service for you.
At Buckhurst, we hire a vast range of equipment through our main company divisions: Plant Hire, Utility Plant Hire, Specialist Plant and Transport. In one year alone, we invested over £10 million, ensuring our customers have the very latest equipment from the leading manufacturers across the world.
We are looking for an apprentice to join our Hire Desk Team in our Waterfoot, Rossendale Depot, we are a friendly company that values your contribution and can offer you excellent training opportunities !Working Hours :Monday - Friday, 8:00am - 5:00pm. Breaks AM and PM / 1 hour unpaid lunch.Skills: Passionate and committed,Punctuality,Willing to learn....Read more...
To ensure excellent customer service
Monitor the Assyst Ticketing system to resolve calls at first point of contact
Receive phone calls from users requiring support
Remote support to customers (Troubleshooting)
To interrogate Specific ICT systems and process a range of routine and sensitive information
Training Outcome:
The role offers the opportunity to progress into suitable roles with the organisation
Employer Description:Hull City Council is the governing body for the unitary authority and city of Kingston upon Hull, England. They have over 1800 employees and are dedicated to providing the best service possible.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Computer literate,Microsoft Office products,Have a professional manner,Clearly spoken,Professional telephone manner,Interest in IT,Self motivation,Flexibility,Prioritise own workload,Meet deadlines,Time management,Ability to work independently....Read more...
We are looking for exceptional candidates who have the potential and ambition to become managers of the future specialising in; Commercial/Purchasing, Customer Service, Sales, Operations and Logistics.
The programme will give you a unique opportunity to experience working in all parts of the business with professional development training and support along the way. You will be mentored by and report to a Kite Managing Partner, who will provide insight into the operational side of Kite Packaging and support your learning.
You could be working on:
Working with the commercial and purchasing teams, assisting with the customer enquiries, supply chain management, sourcing of new products and pricing
Supporting account managers with customer service, communicating with Kite’s vast customer portfolio, and helping manage customer projects
Working with the sales team targeting prospective customers, helping generate and manage enquiries, and learning about Kite’s product and solution offering
Supporting the warehouse operations, learning the warehouse management processes and distribution logistics planning
Assisting the branch manager with the office administration, data management and special project execution
The apprentices will have the opportunity to participate in and learn about every business function of their local branch and will ultimately be able to shape their own career in the business function most suited to them within Kite.
Successful candidates will obtain a BSc (hons.) degree, which will include:
Identifying opportunities for technological improvement, selecting products from suppliers
Working with market research professionals to translate consumer insight into packaging design features
Identifying packaging opportunities and championing them to stakeholders
Identifying and optimising solutions that improve sustainability and minimise environmental impact
Managing complex projects to time and budget
Generating new packaging products in response to briefs, ensuring that the packaging developed meets set requirements, legislation and specifications
Producing samples to optimise the end product; different materials, formats and designs
Running trials to check packaging for suitability and performance under various conditions
Controlling specifications, production and quality standards undertaking technical evaluations, selections, and negotiating with suppliers
Training:
This is a 4-year programme integrating a professional, business degree (BSc. Hons.) focusing specifically on the packaging industry in collaboration with Sheffield Hallam University
The degree starts in January 2026 and involves attending Sheffield Hallam University on block study for a total of 20-25 days each year
All costs of attending the degree course, as well as the time off work required, will be covered by Kite Packaging
Training Outcome:
Upon completion of the programme, successful candidates would take up a position to further develop their skills with an opportunity to become a Team Leader or Manager
Employer Description:Kite Packaging was founded from scratch in 2001 with a unique vision - To be the premier packaging supplier in the UK with a philosophy of employee-ownership.
At Kite we believe that “customer satisfaction matters so much more when you own the business”, and so, from the moment Kite Packaging was founded, we established it as an employee owned business so that every single employee could share in the benefits that come from giving great customer service.
Our belief in employee ownership is a key founding principle of Kite Packaging because at the heart of every good long term relationship there has to be a sense of partnership. With our employee partners, our customer partners and our supplier partners there is the simple truth that what is in the long term good of one has to be in the long term good of the other. This has allowed us to invest in our business to build a truly great platform from which to service our customers, support our suppliers and grow our employees. From our earliest days Kite has not only offered its employees the opportunity to become owners, it has been a place where we have nurtured and grown our own talent. When we were less than 1 year old we started our first graduate programme and apprentice scheme and have continued to run both programmes all the way up to the present day.
Since 2001, and with our vision at the forefront of everything we do, Kite has grown quickly to be one of the largest distributors in the UK. We now have 10 sites around the UK which are fully integrated into our national and international supply chain, ensuring that we can deliver the right product on time, at the right price, every time. As the business has grown, we have made sure that no customer is left behind – supplying stock product and basic packaging equipment through our website, and offering a bespoke service to large packaging users, and those who need specialist solutions.
Whatever problem or issue you may have, when it comes to packaging, Kite is here to help.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Initiative....Read more...
A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full time working 5 days a week including a Sat
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000 - Sat paid in full
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
Assisting qualified technicians with routine servicing and scheduled maintenance of cars
Supporting in the diagnosis of mechanical and electrical faults using industry-standard diagnostic tools and equipment
Learning to repair or replace faulty parts and components, including brakes, suspension, steering, exhaust systems, batteries, and more
Carrying out vehicle inspections to ensure roadworthiness, safety, and compliance with relevant standards
Maintaining a clean, organised, and safe working environment in line with health and safety regulations
Completing service records and job cards accurately, documenting all work undertaken
Communicating effectively with colleagues to ensure smooth workflow and customer satisfaction
Attending off-site training sessions provided by the apprenticeship training provider to develop theoretical knowledge and meet qualification requirements
Demonstrating a positive, proactive attitude and a commitment to continuous learning and development
Supporting general workshop duties, including stock control, tool care, and equipment checks
Training:
Motor Vehicle Service and Maintenance Technician – Light Vehicle
A bespoke programme of technical and vocational training
Functional skills in maths and English if applicable
Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Thompson and Smith Ltd is a well-established, customer-focused motor dealership with a proud reputation for delivering exceptional service and value. Led by Ian Smith, our close-knit team combines decades of experience in both vehicle sales and aftersales support, offering customers expert advice, high-quality vehicles, and traditional service values.
From nearly new and used cars to light commercial vehicles, our stock is immaculately prepared and available with nationwide delivery. Our modern workshops are equipped with the latest diagnostic technology, ensuring high standards of maintenance and repair. We are committed to developing new talent and take pride in supporting the next generation of motor trade professionalsWorking Hours :Shift patterns tbc. Operating hours Monday-Friday 8.30am-5.30pm, Saturday 8.30am-5pm, Sunday 10am-4pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment. This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online. As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service. Here's what you'll be doing:Providing best in class customer support across various departmentsAssisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelvesAdapting to flexible shift patterns, including evenings and weekendsCollaborating with team members to maximise sales and enhance the online shopping experienceConsistently delivering excellent service and maintaining a welcoming store environment Here are the skills you'll need:Natural friendliness and a proactive attitudeEagerness to learn and adapt across different departmentsStrong commitment to customer satisfactionAbility to work effectively in a team environmentFlexibility to work various shifts, including evenings and weekends Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary10% discount on company productsAttractive incentive scheme Comprehensive pension planDiscounts on various services and activities, from airport parking to theme parks Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives. By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction. If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.....Read more...
As a Service and Stores Administration Apprentice, you'll be responsible for (but not limited to) the following:
· General administrative duties to support the Field Engineers, including booking transport and sourcing required spare parts for upcoming jobs;
· Oversee the organisation of service stores, ensuring parts are efficiently prepared and readily available for engineers to collect;
· Manage monthly invoicing;
· Management of daily Timesheets;
· Assist Service Managers and the Service Office Supervisor with part number creation, submitting risk and method statements to customers, creating and submitting quotations, invoicing, and chasing outstanding payments;
· Answering calls/emails and dealing with client queries in a professional and helpful manner;
· Take full responsibility for coordinating customer training courses;
· Adhering to company procedures and policies.
You’ll develop your skills alongside the Management and Service Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Moody Direct Ltd will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.Training Outcome:Further and higher skill development within the business. A lifelong career with Moody Direct Ltd.Employer Description:Originally part of the Moody Group, which was founded by Paul Moody in 1975, Moody Direct was formed in 1996. Based in Retford, Nottinghamshire, they are leading suppliers of process and packaging solutions to the dairy, food, beverage, brewery, ice cream, chemical and pharmaceutical industries with a large customer base in the UK, Ireland and around the world.
Moody Direct also supply, service, calibrate and integrity test a wide range of Plate Heat Exchangers. Based at the Retford Headquarters they have the UK’s most modern plate heat exchanger reconditioning centre where they can clean and test your heat exchangers. Moody Direct is proud to utilise apprenticeship schemes in order to build on its workforce and create opportunities for local people.Working Hours :Monday-Friday
Working hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Good attitude to work,Some knowledge of Microsoft,Supportive and dedicated....Read more...
Fire and Security Engineer – West Midlands – £35,000 - £45,000 + Package
Client
My client is a leading provider in the Fire and Security sector, delivering service and support across a wide range of commercial and industrial clients throughout the West Midlands.
An exciting opportunity has arisen for an experienced Fire and Security Engineer to join their expanding team, working on high-profile contracts across the region.
Key Responsibilities:
• Service, maintenance, and commissioning of Fire and Security systems including:
Intruder Alarms
CCTV Systems
Access Control
Fire Alarm Systems
Emergency Lighting
Intercoms
• Conducting fault finding and diagnostics
• Working on both planned and reactive maintenance
• Providing excellent customer service on-site
• Accurate completion of service reports and documentation
• Participation in on-call rota (as required)
• 100% field-based, customer-facing role across the West Midlands
Qualifications / Experience:
• Minimum 3 years' experience in the Fire and Security industry
• Proven experience working with a range of fire and intruder alarm systems
• Knowledge of current fire safety regulations and security standards
• FIA Units (desirable but not essential)
• Electrical qualifications (beneficial)
• Full clean UK driving licence
• Strong communication and problem-solving skills
• Self-motivated and able to work independently
• Willingness to travel as required across the West Midlands
Package:
• Salary: £35,000 – £45,000 (depending on experience)
• Company Van + Fuel Card
• Tools, Uniform, Mobile Phone & Tablet Provided
• Pension Scheme
• 28 Days Holiday (including Bank Holidays)
• Ongoing Training & Career Development
• Opportunities for Overtime and Progression
If you believe you have the right experience and qualifications, please forward your CV.
Even if this position isn’t quite right for you, feel free to get in touch—we have a range of opportunities that might suit your background.
All communication will be handled in the strictest confidence.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Position: Vehicle Technician
Location: Bridgend
Hours: Full-time, Monday to Friday (8:30am to 5:00pm) and Saturday mornings on a rota basis
Salary: £27,000 to £38,000 OTE (On-Target Earnings)
Key Responsibilities:
- Repair, service, and maintain various vehicles
- Diagnose faults and make improvements
- Work to MOT and manufacturer standards
- Ensure customer satisfaction and safety
- Mentor and coach apprentices
Benefits:
- 30 days annual leave (including bank holidays) with increases for longer service
- Birthday day off
- Contributory Pension Scheme
- Enhanced Maternity/Paternity/Adoption pay
- Manufacturer-specific and in-house training
- Comprehensive Tool Insurance at no cost
- Staff discounts on parts and servicing, plus a free MOT annually
- Life Assurance (after qualifying period)
- Staff Car Scheme (after qualifying period)
- Cycle to Work Scheme
- Employee Assistance Programme (24/7 helpline and Mental Health First Aiders)
About the Company:
The largest and most successful motor group in Wales with a long history of quality and customer service since 1945.
This position offers a great blend of professional growth, competitive benefits, and a supportive work environment. If youre passionate about vehicle maintenance and enjoy working in a collaborative setting, this could be a fantastic fit!
If you are interested in the Vehicle Technician vacancy, Please apply here by clicking the link or contact Rachael on 07885881841 or send over your CV to Rachael.mortimer@holtautomotive.co.uk
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
