Job Duties:
Repeat orders and call off orders
To make any amendments to delivery requirements
Ensure that response times are met in line with charter
Monitoring stock usage and stock analysis
Updating unity with changes to accounts
Maintaining electronic customer files
Collating and sending samples and to raise trial sample forms
Ensuring plastic packaging tax information is completed on unity every month
Follow up on special timed and same day deliveries to ensure customers have received them on time
Monitor and collate works order paperwork from production
Support the Customer Service managers during busy periods
General housekeeping / filing
Person specification:
Educated to GCSE (minimum 5 grades 4 and above including math’s and English)
Able to demonstrate experiences in dealing with customers face to face or on the phone
Sound knowledge of Microsoft Office applications
Able to use initiative and work independently
Excellent interpersonal skills with particular emphasis on customer and colleague care
Flexible, willing to go the extra mile and a good team player
Methodical, organised, can do attitude and accuracy.
Excellent written and verbal communication skills, good telephone manner
You will complete a Customer Service Level 2 Practitioner apprenticeship qualification delivered by Starting Off
Training:
Level 2 Customer Service Practitioner Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A prestigious small/medium sized company employing 40 + staff. Operating independently since 1987, they produce a wide variety of printed label and tag products for many well known companies. The successful candidate will manage and provide services to customers to ensure that they receive the best possible experience when ordering stock. As well as ensuring a high standard of service and reporting is maintained between customers, and the rest of the CompanyWorking Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 5.00pm finishSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
An opportunity has arisen for a Sales Administrator to join a well-established family-run business operating within the quarrying and construction materials sector. This is a permanent, full-time, office-based role offering salary up to £30,000 and benefits.
As a Sales Administrator, you will be assisting the Commercial Manager and acting as a key contact for customers, ensuring smooth handling of orders and related queries.
You will be responsible for:
? Supporting the full sales cycle from quotation through to order fulfilment
? Preparing quotes and following up on tenders
? Managing customer enquiries and resolving invoice or service-related queries
? Building and maintaining strong customer relationships through effective communication
? Collaborating with internal departments including operations, logistics and technical teams
? Converting leads into confirmed orders to support sales targets
What we are looking for:
? Previously worked as a Sales Administrator, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Commercial Administrator, Sales Office Administrator, Sales Support Executive, Sales and Customer Service Administrator, Sales Operations Administrator, Client Services Administrator, Sales Development Executive or in a similar role.
? Proven experience in sales or customer service
? Strong organisational skills and ability to manage multiple priorities
? Competency with Microsoft Office and willingness to adopt new systems
? Full UK driving licence
What's on offer:
? Competitive salary
? Free on-site parking
? Monday to Friday working hours
? Supportive team environment with potential for development
This is a fantastic opportunity for a Sales Representative to join a stable and growing business in a varied and rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be....Read more...
Respond to customer enquiries via phone and email, providing order updates and tracking information.
Welcome and assist visitors in a professional and friendly manner.
Accurately input and process customer orders using internal systems.
Assist with general administrative duties across the sales office.
Collaborate with team members and departments to support customer service and operational goals
Training:Training will be provided by the Heart of Yorkshire Education Group and will be delivered in the workplace.Training Outcome:Opportunity to become a permanent member of staff.Employer Description:Dural (UK) Ltd is a fast-growing subsidiary of the Dural GMBH Group, offering cutting-edge profile solutions for a wide variety of flooring applications. Our products serve industries ranging from residential construction to commercial design, supporting installations of tiles, natural stone, parquet, laminate, fitted carpets, and designer coverings. We are committed to delivering quality, innovation, and exceptional customer service.Working Hours :Full time. 9.00am - 5.00pm, Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Site Service Engineer
Manufacturing Industry
Day Shifts - Cheddar - BS27
£28k-£36K Per Annum Depending on Experience
On-Call Work
Are you a hands-on engineer looking for a varied and rewarding role? My client is a leading provider of electro-mechanical services and is looking for a Site Service Engineer to join our team in Cheddar. This role offers a fantastic opportunity to work on-site with clients across multiple industries, carrying out repairs, maintenance, and servicing of rotating equipment. Commutable from Cheddar, Draycott, Axbridge, Wedmore, Badgworth and Winscombe.
As a Site Service Engineer, you will be responsible for diagnosing faults, carrying out on-site repairs, and performing maintenance on a variety of electro-mechanical equipment. This role will involve travel to customer sites, providing excellent service and technical expertise.
The Role: Site Service Engineer
- Perform on-site repairs and servicing of motors, pumps, gearboxes, and other rotating equipment.
- Diagnose faults and carry out mechanical and electrical maintenance.
- Work closely with customers to ensure minimal downtime and maximum efficiency.
- Assist with installations, removals, and commissioning of new equipment.
- Maintain accurate service records and ensure all work complies with health and safety standards.
Minimum Skills / Experience Required: Site Service Engineer
- Experience in mechanical or electrical engineering, ideally in a field-based role.
- Strong knowledge of rotating equipment such as motors, pumps, and gearboxes.
- Ability to diagnose and repair faults on-site efficiently.
- Full UK driving license (essential).
- A proactive, problem-solving attitude with excellent customer service skills.
The Package: Site Service Engineer
- Base Salary £13.50-£17.50 per hour (negotiable depending on experience)
- Day shifts 8am-5pm Mon-Fri 40 hour week
- Over time and on-call work opportunities
- Company vehicle provided for on-call jobs
- 28 days holiday
- Pension scheme
Interested? To apply for this Site Service Engineerposition, here are your two options:
1. "This is the job for me! When can I start?" - Call 0116 2545411 now and lets talk through your experience. Ask for Nilam between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
PCV Driver
Reporting to: Ground Transport Operations Coordinator
ROLE PURPOSE:
To provide an excellent service to our clients customers by driving our internal bus fleet. As a key part of the team, you will be providing amazing customer journeys with elevated levels of service.
PRINCIPAL RESPONSIBILITIES:
Transport the clients passengers and staff from various locations on-site to the allocated destinations by driving our internal fleet of vehicles.
Work a varied shift pattern providing 24/7 cover for the operation on Saturdays and Sundays
Support the clients drive for 0 carbon emissions by working with the clients teams and technology to provide an effective on demand service
Comply with all internal and external policies, procedures and legislation that apply to your role
Take responsibility for the welfare comfort and safety of all passengers utilising the bus services
Carry out daily inspections on systems and equipment fitted to the PCV fleet, including daily inspection vehicle checks
Monitor the utilisation of equipment and vehicles including refueling and daily upkeep of vehicles
Provide excellent customer service, responding to customer enquiries, and resolving situations swiftly
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the clients business objectives.
Additionally, every employee is expected to:
Comply with all relevant legislation, health and safety requirements and company policies
Engage in continuous personal development
Promote the vision and values of the clients business
....Read more...
Part time PCV Driver
Days of work: Thur, Fri, Sat, Sun & Mon Shifts: 12 hours Pay: £13.45 to £15.43
Reporting to: Ground Transport Operations Coordinator
ROLE PURPOSE:
To provide an excellent service to our clients customers by driving our internal bus fleet. As a key part of the team, you will be providing amazing customer journeys with elevated levels of service.
PRINCIPAL RESPONSIBILITIES:
Transport the clients passengers and staff from various locations on-site to the allocated destinations by driving our internal fleet of vehicles.
Work a varied shift pattern providing 24/7 cover for the operation
Support the clients drive for 0 carbon emissions by working with the clients teams and technology to provide an effective on demand service
Comply with all internal and external policies, procedures and legislation that apply to your role
Take responsibility for the welfare comfort and safety of all passengers utilising the bus services
Carry out daily inspections on systems and equipment fitted to the PCV fleet, including daily inspection vehicle checks
Monitor the utilisation of equipment and vehicles including refuelling and daily upkeep of vehicles
Provide excellent customer service, responding to customer enquiries, and resolving situations swiftly
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the clients business objectives.
Mego Employment Ltd acts as an employment agency for permanent positions and an employment business for temporary roles.....Read more...
Technical Administrator Manchester
£35,000 - £37,000 Basic + Extensive Training + Long-Term Career Progression + Some International Travel and Stay Away + Annual Bonus + Discounts Package + Private Healthcare + Package + IMMEDIATE START Are you a technical administrator with knowledge of engineering or manufacturing, looking to work for a world leading company where you’ll receive training to become an industry expert? Thrive in a role where you’ll be coordinating with technicians, sales staff and customers on service contracts and agreements. This company is a world leading manufacturer of machinery used in a variety of processes and businesses across the globe. As technical administrator you’ll gain an unrivalled level of training and investment from a team and business who support long-term career progression.
This Technical Administrator Role Will Include:
* Technical administrator role - Including travel to customer sites and overnight stays. * Work with the sales team and support with service contract quotes and renewals. * Speak and liaise with customer face to face on service contracts and agreements - including negociations * Carry out admin work to monitor and oversee the process from quotation stage to payment on invoices. * Work with and coordinate with the engineering team for completion of service work. * Follow up with customers to ensure service work is completed to a high and satisfactory standard.
This Technical Administrator Will Have:
* A high level of administration skills and experience (including excel) * Experience / Understanding of engineering or manufacturing or similar * Knowledge of service agreements / maintenance contracts * A background in administration / coordination / projects / contracts / engineering or similar and willing to learn. * Live commutable to Manchester and willing to travel to customer sites Please apply or contact Sam Eastgate for immediate consideration
Keywords; technical administrator, contract coordinator, service agreements, service contracts, sales support, administrator, engineering, manufacturing, maintenance contracts, negotiation, coordinator, after sales, projects, contracts, Manchester, North West, Stretford, Eccles, Urmston.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted ....Read more...
Working in the office assisting the service manager
Inputting information on to the system
Organising services/repairs and inspection
Collaborating with colleagues
Dealing telephone calls
Creating purchase order using Insphire software
Arranging breakdowns with fitters
Diary management
Liaising with customers and suppliers
Data processing/reporting
General administrative duties
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:Founded in 1993 by the Walsh family, Buckhurst Plant Hire has grown significantly from its humble beginnings. What started with just a few machines, including tractor winches and a 3CX in a small yard, has evolved into a nationwide operation with five depots and over 3,000 pieces of machinery.
Employing more than 120 staff members across the UK, the company has built a strong reputation for providing high-quality plant equipment to various sectors. Its growth is built on a foundation of competitive pricing and exceptional customer service.
Many long-standing businesses rely on Buckhurst for their equipment needs at competitive prices. The high levels of customer service for which the company is known for underpin this growth.
As a company, we work on five brand values, Teamwork, Trust, Customer Commitment, Urgency and Sustainability. These values are what describe and identify us; they help us to provide excellent and reliable customer service for you.
At Buckhurst, we hire a vast range of equipment through our main company divisions: Plant Hire, Utility Plant Hire, Specialist Plant and Transport. In one year alone, we invested over £10 million, ensuring our customers have the very latest equipment from the leading manufacturers across the world.Working Hours :Monday - Friday, 8.30am - 4.00pm and 30 minutes lunch.Skills: Organisation skills,Team working,Friendly and approachable,Willing to learn,Happy to speak with customers....Read more...
Job Title: Refrigeration EngineerSalary: £44,616.00 + OT Payments + £170 Standby PaymentHours: 39 per weekLocation: Yorkshire and North East RegionLevel: EngineerBenefits: 25 Days Holiday + BH, Company Van, Pension, Private Health Care/Sick Pay Scheme (after qualification period)Our client is a leading specialist in the industrial refrigeration sector, focusing on heavy commercial refrigeration systems. This role is ideal for engineers with experience in the field who are looking to advance from the retail or supermarket sector into more complex industrial work.About the Role:We are looking for a skilled Refrigeration Engineer to join our client's expanding team. This position involves maintaining, servicing, and troubleshooting heavy commercial refrigeration and chilled water systems, with some involvement in air-conditioning equipment. The role is field-based and requires a proactive, customer-focused individual who can handle service calls efficiently while also contributing to ongoing system improvements.Key Responsibilities:✅ Maintenance & Repairs
Carry out planned maintenance and service work on industrial refrigeration and cooling systems.Respond to service calls, troubleshoot faults, and provide effective resolutions.Support the Service Manager in diagnosing recurring technical issues and improving system performance.Suggest and implement system modifications and upgrades for customers.Assist apprentices and provide technical guidance to customers as needed.Conduct site audits to maintain compliance with safety and quality standards.No supermarket-based work.
✅ Customer & Technical Support
Deliver excellent customer service and maintain strong professional relationships.Represent our client in a professional and knowledgeable manner on-site.Educate clients on system operations and maintenance best practices.Provide coaching and mentorship to apprentices within the team.
✅ Operational & Safety Compliance
Help with scheduling and workload planning to optimize efficiency.Adhere to company technical and safety procedures, identifying and reporting potential hazards.Stay up to date with safety regulations and industry standards.Promote and contribute to a safety-conscious workplace culture.
Skills & Experience Required:
Previous experience in a service engineering role, ideally within refrigeration.Strong problem-solving skills and the ability to work independently.Effective time management and the ability to balance multiple priorities.A commitment to excellent customer service.Industry-relevant qualifications.Required Certifications:FGas Cat 1Ammonia HandlingIPAF
This is a fantastic opportunity for an experienced Refrigeration Engineer to join a company that values technical excellence and professional growth. If you are looking for a new challenge in the industrial refrigeration sector, we encourage you to apply today!If there’s any amendments you wish to make, let me knowAqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
Main Duties & Responsibilities:
Provide service users with a positive meet and greet experience.
Process enquiries both telephone and face to face through the accurate identification of clients’ needs and booking them with the correct provider.
Product/Service Knowledge: Provide users of our service with accurate information about the various services we provide.
Maintain up to date accurate records of all enquiries ensuring all information and statistics are recorded accurately for monitoring purposes.
To promote the organisation and its aims/objectives in person and by other means through attendance at publicity campaigns and events.
To gather client feedback to improve services and monitoring purposes.
To work as part of a team in meeting our client’s expectations whilst providing them with a positive focused customer experience.
Undertake training and attend external events as deemed appropriate.
To undertake any other customer service duties in relation to the post as identified by the Centre Manager.
Training:The successful candidate will complete a level 2 Customer Service Apprenticeship Standard. This will be delivered in the workplace with visits from a trainer/coach once a month. Training Outcome:For the right candidate there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:We offer a varied outdoor learning programme to Schools and Youth/Adult groups, in addition to supplying Staff to West View Project Children and Activities Centre.
West View Project has existed since 1980 when a group was formed by residents who wanted to create somewhere children in the local area could play safely. This aim still sits at the core of the organisation and West View Project CIC supports the West View Project Children and Young Peoples Centre to be open 5 evenings per week catering for young people aged 5 to 19. As is the case with a lot of groups like WVPCYC over the years we have received funding to deliver & develop more specialist work. We’ve always ensured this work compliments or supports the delivery of our youth centres.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
This apprenticeship offers an exciting opportunity to learn and develop key knowledge, skills and behaviours in a real manufacturing supply chain environment. The Apprentice Supply Chain Practitioner will study how to support both the production planning and customer service functions within the Planning and Customer Service teams, gaining practical experience while working towards qualification.
You’ll be trained and coached on how supply chain operations work in practice, gradually taking on more responsibility as you learn.
As an Apprentice Supply Chain Practitioner at Nelipak, you’ll be part of a busy supply chain team at a global leader in healthcare packaging.
You'll learn how to plan production schedules, manage customer orders, monitor materials like resins and films, and support communication across departments including Manufacturing, Logistics, and Quality.
A typical week will include:
Attending daily planning meetings
Updating systems with order information
Tracking stock levels and deliveries
Helping solve issues that affect production or customer service
You'll gain hands-on experience using real systems and tools while studying for your qualification.
Over time, you’ll build a strong foundation in supply chain operations, customer support, data analysis, and planning processes, equipping you for a successful career in a fast-paced, regulated industry that helps deliver life-saving products worldwide.Training:The course has been designed to cover 32 key areas of knowledge, skills and behaviours required to be an effective Supply Chain FMCG Practitioner:
• Customer Service
• Costings
• Procurement
• Legislation
• Policies & procedures
• Planning and Organisation
• Communication
• Interpersonal skills
• Continuous improvement
• Problem solving
• Project management
• Key Performance Indicators
Upon successful completion of the apprenticeship, you will achieve a Level 3 Supply Chain Practitioner (Fast Moving Consumer Goods) Standard
All training towards your apprenticeship will take place during your regular working hours. Training will take place on-site via a combination of interactive online workshops and 1-1 sessions with your dedicated BPIF Training Coordinator, who will work with you throughout your time as an apprentice.Training Outcome:Potential Career Progression:
1. Supply Chain Coordinator / Supply Chain AnalystSupport and manage end-to-end supply chain activities, working more independently with data, forecasting, and reporting.
2. Production Planner / SchedulerTake full ownership of planning manufacturing runs, managing machine schedules, material availability, and service performance.
3. Customer Service Executive / Account CoordinatorManage key customer accounts, oversee order fulfilment, and become the go-to contact for specific customers or regions.
4. Stock Controller / Inventory AnalystSpecialise in managing stock levels, controlling inventory flow, and reducing aged or excess stock.
5. Material Planner / Procurement AssistantFocus on managing raw material availability, liaising with suppliers, and improving the supply of essential materials like resins and films.Employer Description:Nelipak® Healthcare Packaging (as a global company) designs, develops and manufactures custom thermoformed packaging products that provide superior protection for medical devices and pharmaceuticals. The company offers medical trays and blisters, surgical procedure trays, pharmaceutical handling trays, custom built sealing machines, total packaging solutions and other value-added services.
Nelipak Elsham Limited is a leading flexible packaging business. The company employs circa 90 employees, 65 factory operatives and 25 office staff, based in a 110,000 sq. ft. building comprising of 10,000 sq. ft. of office space. The factory operatives work a shift system. The factory was built in 1993, with an extension of 50,000 sq. ft. being added in the year 2002. We have a strong technical base in polymer chemistry, film extrusion, pressure sensitive adhesive technologies, coating, laminating, printing & converting. Nelipak Elsham Limited site activities include the manufacture of flexible plastic packaging, printing and associated conversion to customer specification.Working Hours :Monday to Friday, 40-hours a week with a 30-minute unpaid break daily.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assisting customers in-store and over the phone with enquiries and sales
Identifying the correct car parts and accessories for customers' vehicles
Processing orders, handling payments, and maintaining accurate sales records
Supporting with stock control and merchandising displays
Receiving and checking deliveries
Training on fitting vehicle parts such as batteries, bulbs, and wiper blades
Ensuring the shop is clean, safe, and welcoming for customers
Working as part of a team to meet sales targets and customer satisfaction goals
Training:The successful candidate will be enrolled on a relevant apprenticeship programme through Wigan & Leigh College, leading to a nationally recognised qualification in Customer Service.
On-the-job training will be provided in:
Product knowledge (car parts and accessories
Sales and customer service techniques
Basic vehicle part fitting (batteries, bulbs, wipers)
Health and safety procedures
Use of in-house sales/order systems
Training Outcome:
Potential for a full-time position on successful completion of the apprenticeship, with opportunities to progress into more technical or supervisory roles
Employer Description:Wheeltappers Car Parts & Accessories based in Pemberton, Wigan is a busy retail customer service lead parts provider. We have been established 53 years, helping our customers in all we do. A busy and fun work environment where there is never a quiet moment.
No two days are the same - from Ferrari to Fiesta - Wheeltappers accommodates every vehicle & every customer.Working Hours :5 days per week, with a Rotating weekend shift pattern.
Monday - Friday, 9.00am - 5.00pm - Saturday, 9.00am to 5.00pm and Sunday, 10.00am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Interest in the motor industry,Good interpersonal skills,Willingness to learn,Reliable and punctual,Keen to do practical tasks....Read more...
Office administration
Assisting customers with queries and bookings
Supporting our friendly team with a wide variety of tasks
Training:Work-based training at our head office in Calne with the support of a Wiltshire College & University Centre assessor. Training Outcome:Upon successful completion of the apprenticeship programme, there may be the opportunity for progression to Customer Service Assistant and further qualifications.Employer Description:We are a small team of 20 staff and have been in business for 21 years. We pride ourselves on our customer service and are Which Trusted Traders with 5* customer ratings, awarded the Which Certificate of Excellence in 2020.Working Hours :Monday - Friday between 8.30am to 5pm. No bank holidays or weekend/evening working. 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £29,000 per annum
Hours: Monday Friday 7:30am 4pm (early finish on Fridays)
FREE onsite parking
Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrate exceptional attention to details and multitasking abilities.
Duties:
- Be the main point of contact for customers
- Handle customer enquiries from initial contact through to the end, providing consistent communication
- Manage your own accounts, and nurture that relationship
- Provide information and support regarding the services
- Process orders through the system, and be proactive with repeat orders
- Prepare accurate labour costings and generate detailed quotations
- Work closely with internal teams within the business
- Accurately loading sales orders into the system
Skills:
- Excellent attention to detail
- Strong desire to succeed
- Ability to multitask
- Strong ability to build relationships
- Previous customer service experience is essential
- Strong administrative experience
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!
....Read more...
About the Role:
You will have experience of customer service to vulnerable people and have an aptitude for technology. You will be working to a schedule of daily visits within the area to remove the existing analogue telecare device and installing and testing a new digital smart device. You will have patience, empathy and an ability to explain the service to the customer. You will have a excellent communication skills between the customer, the team and the Telecare Officers. You will have the ability to learn quickly and have a basic understanding of the telecare service. You will need to have access to your own vehicle and have business insurance to cover driving for work and a clean driving licence.
Responsibilities:
To work flexibly to exchange an analogue telecare device to a digital device in a domestic setting.
To demonstrate to our customers and their carers the effective use of the equipment.
To keep accurate records of installations and information received at the visit.
To communicate effectively and sensitively with customers and their carers/next of kin.
To liaise with internal departments, external contractors and manufacturers.
To conduct yourself appropriately and professionally during your work and in particular in a customers home.
To have an aptitude for technology and DIY.
Must have:
Use of a car with business insurance.
Clean driving licence
DBS Enhanced
Excellent communication and customer care.
Patient and have an ability to explain instructions clearly.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
About the Role:
You will have experience of customer service to vulnerable people and have an aptitude for technology. You will be working to a schedule of daily visits within the area to remove the existing analogue telecare device and installing and testing a new digital smart device. You will have patience, empathy and an ability to explain the service to the customer. You will have a excellent communication skills between the customer, the team and the Telecare Officers. You will have the ability to learn quickly and have a basic understanding of the telecare service. You will need to have access to your own vehicle and have business insurance to cover driving for work and a clean driving licence.
Responsibilities:
To work flexibly to exchange an analogue telecare device to a digital device in a domestic setting.
To demonstrate to our customers and their carers the effective use of the equipment.
To keep accurate records of installations and information received at the visit.
To communicate effectively and sensitively with customers and their carers/next of kin.
To liaise with internal departments, external contractors and manufacturers.
To conduct yourself appropriately and professionally during your work and in particular in a customers home.
To have an aptitude for technology and DIY.
Must have:
Use of a car with business insurance.
Clean driving licence
DBS Enhanced
Excellent communication and customer care.
Patient and have an ability to explain instructions clearly.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
About the Role:
You will have experience of customer service to vulnerable people and have an aptitude for technology. You will be working to a schedule of daily visits within the area to remove the existing analogue telecare device and installing and testing a new digital smart device. You will have patience, empathy and an ability to explain the service to the customer. You will have a excellent communication skills between the customer, the team and the Telecare Officers. You will have the ability to learn quickly and have a basic understanding of the telecare service. You will need to have access to your own vehicle and have business insurance to cover driving for work and a clean driving licence.
Responsibilities:
To work flexibly to exchange an analogue telecare device to a digital device in a domestic setting.
To demonstrate to our customers and their carers the effective use of the equipment.
To keep accurate records of installations and information received at the visit.
To communicate effectively and sensitively with customers and their carers/next of kin.
To liaise with internal departments, external contractors and manufacturers.
To conduct yourself appropriately and professionally during your work and in particular in a customers home.
To have an aptitude for technology and DIY.
Must have:
Use of a car with business insurance.
Clean driving licence
DBS Enhanced
Excellent communication and customer care.
Patient and have an ability to explain instructions clearly.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Answer Enquiries:
Respond to customer questions via phone, email, live chat, or in person
Provide accurate information about products, services, or policies
Resolve Issues:
Handle customer complaints and find appropriate solutions
Escalate complex issues to supervisors or other departments when necessary
Process Orders and Transactions:
Assist customers with placing, tracking, modifying, or cancelling orders
Process payments, refunds, or exchanges when required
Maintain Customer Records:
Update customer accounts and keep accurate records of interactions
Ensure data entry is timely and error-free
Follow Up:
Follow up on unresolved customer inquiries
Ensure customers are satisfied with resolutions and service
Provide Product or Service Support:
Guide customers in using products or services
Troubleshoot basic technical or usage issues
Collaborate with Other Teams:
Work with sales, technical, or billing teams to solve customer issues
Communicate customer feedback to improve products or services
Meet Performance Goals:
Meet or exceed metrics such as call handling time, customer satisfaction scores, and resolution rates
Stay Updated:
Keep up with product changes, promotions, and policy updates.
Attend training sessions as needed
Maintain Professionalism:
Interact with customers in a courteous, empathetic, and helpful manner
Represent the company positively in all communications
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2.Training Outcome:Possible progression opportunities. Employer Description:We manufacture and distribute products based on a Natural Cement based binder which has been in use for over 200 years. Natural Cement’s head office is based in Yorkshire, England.
Our special products are used by all sections of the Railway, Civil Engineering, Water, Utilities and Construction industries throughout the UK & worldwide.
The products have proven to be environmentally friendly, chemically resistant, easy to use, and time saving. They are especially useful in wet & cold environments. Fast setting with high early strength gain is a standard feature of all products.Working Hours :Monday to Thursday 9am - 5pm, Friday 9am - 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The Company:
Global leader in materials testing.
Worldwide company with over 1800 employees.
Opportunities for progression.
The Role of the Service Support Engineer
Attend customer sites and carry out servicing, repair, and maintenance on range of mechatronic capital equipment.
Supporting customer needs from installation to maintenance.
Training customers on use of machines.
Comply with the requirements of the various Quality and Health & Safety Systems in place.
Troubleshooting for various issues
Benefits of the Service Support Engineer
€35,000-53,000 DOE
Annual leave
Pension
Company car
Phone & laptop
The Ideal Person for the Service Support Engineer
Completion of a recognised apprenticeship scheme, HNC (mechatronics/electronics preferred), or higher.
An understanding of Hydraulics.
Understanding of closed-loop systems.
Experience working with material testing equipment.
Would consider Controls Engineer, Electronic Engineer, Electrical Engineer, or Mechanical Engineer.
If you think the role of Service Support Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Global leader in materials testing.
Worldwide company with over 1800 employees.
Opportunities for progression.
The Role of the Service Support Engineer
Attend customer sites and carry out servicing, repair, and maintenance on range of mechatronic capital equipment.
Supporting customer needs from installation to maintenance.
Training customers on use of machines.
Comply with the requirements of the various Quality and Health & Safety Systems in place.
Troubleshooting for various issues
Benefits of the Service Support Engineer
£30,000-£35,000 DOE
25 days annual leave + Bank holidays
Pension
Company car
Phone & laptop
The Ideal Person for the Service Support Engineer
Completion of a recognised apprenticeship scheme, HNC (mechatronics/electronics preferred), or higher.
An understanding of Hydraulics.
Understanding of closed-loop systems.
Experience working with material testing equipment.
Would consider Controls Engineer, Electronic Engineer, Electrical Engineer, or Mechanical Engineer.
If you think the role of Service Support Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no: 020 8397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Field Service Engineer
Coventry
£36,000 - £38,000 Basic ( Optional Overtime (OTE £45’000)+ Door To Door Paid + Local Patch + Training + Company Van + Sick Pay + Bonus + Pension + No Weekend Work “IMMEDIATE START
Thrive working for a family feel business that can offer you stability and longevity within a recession proof industry. If you are a Field Service Engineer looking to work for a company that is known for retention of staff and great customer service this is the place for you! Benefit from training to ensure you are able to do the best job throughout your employment, work closely with the directors and benefit from not having to work on the weekend!
This established business is now recruiting a Field Service Engineer due to growth. If you have good electro-mechanical skills and want to move into an industry which you can specialise in then this is the opportunity for you!Your Role As A Field Service Engineer Will Include:
* Field Service Engineer - Covering a local patch at customer sites * Consistent Training * Service, repair & maintenance on Electro-Mechanical Equipment * Configuring and programming equipmentAs A Field Service Engineer You Will Need To Have:
* Experience In A Field Service Position / Ex Forces * Experienced within an electro mechanical industry / IT or Electronics * Full driving licenceIf this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Field Service Engineer, Field Technician, Mobile Engineer, Electro-mechanical, Cleaning Equipment, Electrical, Mechanical, Engineer, Coventry, Leamington Spa, Midlands,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Field Service Engineer
Watford
£35,000 - £40,000 Basic + Overtime + Company Car + World Class Training + Progression + Company Bonus + Family-Run Company + Stability + Starting asap
Join one of the UK’s leading firms in the compressed air systems industry, with over 50 years of experience behind them, and exciting growth plans in place. You will work across varied sites, and be given unique training to help develop your skills as a Field Service Engineer, as well as a leading package.
You’ll be joining a market-leading firm with a strong reputation for quality and innovation. As a Field Service Engineer, you’ll play a key role in delivering technical excellence and customer satisfaction. With full training, product certification, and clear development, this is a great opportunity to develop your career and become a trusted expert in a specialist field.
Your Role as Field Service Engineer * Install, maintain, and repair compressed air systems * Work independently with a focus on customer satisfaction. * Travel to varied sites locally and UK wide As Field Service Engineer you will need * Industrial engineering experience - hydraulics, generators, mechanics or similar * Desirable Experience - maintaining and installing Air Compressor Systems * Flexibility to travel to various sites * Clean UK Drivers licence * Relevant engineering qualificationsFor immediate consideration, apply and call David Blissett on 020 3411 4199Keywords: Field Service Engineer, Service Technician, Compressed Air Engineer, Mobile Service Engineer, Compressed Air Systems, Preventative & Reactive Maintenance, hydraulics, generators, Watford, Kings Langley, St Albans, High Wycombe, Boreham Wood, Hatfield
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Bodyshop Administrator / Customer Service Advisor vacancy:
- Salary: £28,000 per annum
- Hours: Monday to Friday 39 hours
I have an exciting opportunity for an experienced Bodyshop Advisor to join a leading Accident Repair Centre in the Erdington area.
As a Bodyshop Advisor you will be responsible for:
- You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments and be able to clearly communicate these to the customer
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills
Minimum requirements for the Bodyshop Advisor role:
- Ideally have previously worked/or is currently working within a similar role within an Accident Repair Centre or within the Motor Trade.
If you want to hear more about the Bodyshop Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £28,000 Bodyshop Erdington
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
Delivery Driver Eastleigh£25,000 - £28,000 + Overtime (£35k+) + Family Feel Environment + Varied role + Package + Immediate Start
Are you looking for a Delivery Driver looking for a stable and rewarding role with a well-established company where you have more responsibility? Join a dynamic team with a reputation for providing excellent customer service and enjoy great benefits while feeling supported and valued.
This is an excellent opportunity for a motivated and reliable individual to become part of a growing business that values its employees and offers long-term job security. If you’re looking for a role where you will various responsibilities, be part of a supportive team while developing your skills and earning well with overtime, this delivery driver role could be the perfect fit for you!
Key Responsibilities of the Delivery Driver:
Safely deliver goods to customers within designated areas
Travelling around South England - midlands down including London
Lots of overtime available
Installation of equipment on site
Maintain a high standard of customer service with timely and efficient deliveries
Ensure the safe handling and loading/unloading of goods
The successful delivery driver will have:
Previous delivery driving experience
Full UK CLEAN driving license (essential)
Strong communication and customer service skills
Ability to manage time effectively and work independently
Physically fit - heavy lifting involved
Commutable to Eastleigh and happy to travel around South England
To apply or for more information, please contact Georgia Daly on 07458163040.
Keywords: Delivery Driver, Driver, Van Driver, Local Deliveries, Courier, Customer Service, Driving, Eastleigh, south england, midlands, london, kent, surrey
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not meet this requirement will not be processed. Due to the high volume of applications, we can only guarantee contact with shortlisted candidates.....Read more...
