Maintenance Service Coordinator - Salary DOE 25-30K CBW have a new opportunity for a proactive and empathetic Maintenance Service Coordinator to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key ResponsibilitiesAct as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.RequirementsProven experience in complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems. BenefitsCompetitive salary22 days annual leave + bank holidaysPension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Respond to customer enquiries via phone and email, providing order updates and tracking information.
Welcome and assist visitors in a professional and friendly manner.
Accurately input and process customer orders using internal systems.
Assist with general administrative duties across the sales office.
Collaborate with team members and departments to support customer service and operational goals.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Customer Service Practitioner Level 2 qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - no classroom or college!) with your tutor and learn about modules including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Dural (UK) Ltd is a fast-growing subsidiary of the Dural GMBH Group, offering cutting-edge profile solutions for a wide variety of flooring applications. Their products serve industries ranging from residential construction to commercial design, supporting installations of tiles, natural stone, parquet, laminate, fitted carpets, and designer coverings. They are committed to delivering quality, innovation, and exceptional customer service.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Customer Care Officer - Renfrewshire - Salary up to £30,000 CBW have a new opportunity for a proactive and empathetic Customer Care Officer to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key ResponsibilitiesAct as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.Attend resident meetings and community events as required to build positive relationships with stakeholders.RequirementsProven experience in a customer service or complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems.DesirableKnowledge of housing association practices and social housing legislation.Experience working on refurbishment or planned maintenance projects.BenefitsCompetitive salary22 days annual leave + bank holidaysPension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
New business who are dedicated to designing and distributing products within the commercial vehicle market; aiming to provide innovative and reliable solutions to enhance vehicle safety and efficiency - require a full-time on-site Sales Administrator for their office in located in Hampton, Middlesex.
The Sales Administrator will be responsible for supporting the company in achieving sales targets, handling customer enquiries, maintaining customer records, and providing exceptional customer service. Daily tasks include assisting with order processing, making and receiving phone calls, and collaborating with team members to ensure smooth operations.
You must have:
Strong Interpersonal Skills and Customer Service experience
Excellent Communication and Sales abilities
Exceptional Organisation Skills
Ability to work in a fast-paced environment and prioritise tasks effectively
Proficiency in Microsoft Office Suite
Interest or knowledge in electronics is an advantage
Monday-Friday, 9am-5pm.....Read more...
What You’ll Be Doing:
Handling customer and supplier enquiries (phone, email, and face-to-face)
Updating records and maintaining internal systems
Supporting admin for sales, estimating, and operations teams
Coordinating orders and following up on delivery status
Delivering professional and prompt customer service
Contributing to service improvement processes
Training:Level 2 Customer Service Practitioner. This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Rooflight Centre has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:Rooflight Centre is the online shop of leading roof glazing specialist Lonsdale Metal. Working Hours :Shifts to be confirmed.Skills: Organisation skills,Customer care skills,Administrative skills....Read more...
Customer service skills, Will be trained in telephone/trade counter/retail sales. Will interact with both retail and trade customers.
Will also be trained up in stores and range of electrical, lighting and plumbing knowledge for selling.
Will be trained up on our back-to-back sales process on MACE data base.
Understand the needs and expectations of the business’s customers and strive to meet these through excellent customer service delivery
Use systems, equipment and technology to meet the needs of the customers
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2.Training Outcome:Possible progression opportunities. Employer Description:Green Electrical & Plumbing Supplies, an independent electrical wholesaler, plumbing merchant and bathroom and kitchen showroom based in Barnsley, South Yorkshire. We also design and supply stunning bathrooms and kitchens to suit every customer need, we also have an amazing team all with years of industry experience and knowledge who are always happy to help with anything.Working Hours :Working week to be discussed, may include an occasional Saturday morning, 8.00am - 12.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Assist with processing engineer paperwork and job documentation
Support the engineering team with administrative tasks and scheduling
Act as a communication link between the Service,Sales and Technical teams
Answer incoming customer calls and log service enquiries accurately
Help ensure all customer records are kept up to date in our CRM system
Learn and apply best practices in customer service and internal coordination
Complete apprenticeship training requirements alongside your daily tasks
Training:Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.Training Outcome:Customer Service Co-ordinatorEmployer Description:Norican is a world-leading provider of technology for the formation and enhancement of metallic parts. We have five leading international brands: DISA, Simpson, Monetizer, StrikoWestofen and Wheelabrator. Together, they offer customers a broad spectrum of integrated solutions, spanning green sand moulding, die casting, melting, transport and dosing, as well as surface preparation.
We serve a wide range of industries, including the global automotive, aerospace, foundry, and aluminium sectors, though a global network of engineering experts, manufacturing capacity, aftermarket upgrades, digital solutions and local service support.Working Hours :Monday to Friday either:
8am-4pm
8:30am-4:30pm
9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
An opportunity has arisen for a Service Administrator / Operations Administrator to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions.
As a Service Operations Administrator, you will be supporting core operations such as consumables handling, engineer scheduling, and administrative coordination across internal systems.
This full-time, permanent role is office-based offering a starting salary of £23,810 and benefits.
You will be responsible for:
* Acting as the initial point of contact for customer and internal queries via phone, email, or ticketing system
* Coordinating responses to consumable-related queries and keeping customers regularly updated
* Managing the Meter Management programme, including monitoring and reporting
* Scheduling engineering visits and liaising with clients to confirm arrival times
* Maintaining accurate asset and inventory records
* Ensuring training and knowledge are kept up to date
* Performing administrative duties with accuracy and diligence
What we are looking for:
* Previously worked as a Service Administrator, Service Coordinator, Operations Administrator, Customer Service Administrator, Office Administrator, Service Desk Administrator or in a similar role.
* Strong interpersonal skills and a professional telephone manner
* Skilled in Microsoft Office applications including Excel, Word, Outlook, PowerPoint, and Teams
* A customer-focused mindset with pride in delivering quality service
* Comfortable working in a fast-paced environment with varied responsibilities
What's on offer:
* Competitive salary
* Company-sponsored healthcare schemes
* Life assurance and critical illness cover
* Free on-site parking
* Workplace pension scheme
This is a fantastic opportunity for a Service Operations Administratorto join a dynamic team and grow your career in a supportive operational environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Duties will include, but not restricted to:
Answering telephones and supporting customers with enquiries
Processing orders received
Data entry on the computer systems
Booking deliveries
Responding to customer emails
Customer service enquiries and resolutions
Accounts administration
Credit control
Plus much more
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Long-term career development is available on successful completion.Employer Description:As the world leader in medical scales, we also offer you first-class service. Together with our branches, partners and dealers, seca offers a worldwide service network that ensures our products work troublefree.Working Hours :Monday to Thursday 8:45a.m to 5p.m; Friday 8:45a.m to 4.45p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
As Sales Executive you will be joining a global brand leader. With a bespoke training programme, you will be learning all about the product, delivering exceptional customer service and excelling in sales along with running a profitable retail centre. This role is all about developing business opportunities, managing and building relationships. Based in Gateshead this role is full time and permanent, Mon to Fri offering a starting salary of circa £27,500 and an OTE of £32,000.
Key Accountabilities for the Sales Executive:
Drive your self development by engaging with the training programme
Undertake retail and customer service activities within the companies shop to optimise and exceed sales targets, profitability and customer satisfaction
Identifying and researching new business leads
Grow customer accounts via targeted cold and warm calling
Visiting customers weekly
Manage cash and payment systems in accordance with company procedures and policies
Assisting customers with sales, queries and after sales service
Conduct stock takes as requested
Re-stocking/replenishing items
Understand the range of company products
Administration of sales orders received
Administer any returns
Handle parts enquiries
Attend training, meetings and company events onsite and at head office
Skills and attributes required for the Sales Executive:
Excellent customer service skills
Ambitious, proactive and driven
Keen interest in your own self development
Ability to build relationships with customers and colleagues
Clear communication skills, both written and verbal
Highly organised
High degree of computer literacy
Customer centric individual
What’s in it for you?
Starting salary circa £27,000 and an OTE £32,000
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities
The role is based on 37.5 hours a week 8.30 – 5.00
33 days’ holiday (including 8 bank holidays), pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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As Sales Executive you will be joining a global brand leader. With a bespoke training programme, you will be learning all about the product, delivering exceptional customer service and excelling in sales along with running a profitable retail centre. This role is all about developing business opportunities, managing and building relationships. Based in GaNottingham this role is full time and permanent, Mon to Fri offering a starting salary of circa £27,000 and an OTE of £32,000.
Key Accountabilities for the Sales Executive:
Drive your self development by engaging with the training programme
Undertake retail and customer service activities within the companies shop to optimise and exceed sales targets, profitability and customer satisfaction
Identifying and researching new business leads
Grow customer accounts via targeted cold and warm calling
Visiting customers weekly
Manage cash and payment systems in accordance with company procedures and policies
Assisting customers with sales, queries and after sales service
Conduct stock takes as requested
Re-stocking/replenishing items
Understand the range of company products
Administration of sales orders received
Administer any returns
Handle parts enquiries
Attend training, meetings and company events onsite and at head office
Skills and attributes required for the Sales Executive:
Excellent customer service skills
Ambitious, proactive and driven
Keen interest in your own self development
Ability to build relationships with customers and colleagues
Clear communication skills, both written and verbal
Highly organised
High degree of computer literacy
Customer centric individual
What’s in it for you?
Starting salary circa £27,000 and an OTE £32,000
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities
The role is based on 37.5 hours a week 8.30 – 5.00
33 days’ holiday (including 8 bank holidays), pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
As a Customer Service Practitioner apprentice at Spa Time Pets, you will be responsible for:
Taking incoming phone calls
Booking appointments
Greeting customers and their dogs
Basic cleaning
General help in the shop where and when needed
Training:You will be working towards the Level 2 Customer Service Practitioner apprenticeship.
All training will be provided on site during your paid working hours. Your day-to-day mentoring will be with your employer, and a combination of online and in-person monthly sessions will be held with your Haddon Training Trainer Coach.Training Outcome:The owners of Spa Time Pets are hugely invested in staff training and development. Upon completion of your Level 2 Customer Service Practitioner apprenticeship, there will be other options for further training and/ or the possibility of full-time employment.Employer Description:At Spa Time Pets, our experienced groomers use natural products and gentle care, so your pet leaves looking and feeling like a superstar.Working Hours :Working hours are 35 per week, Monday - Friday and every other Saturday for 5 hours. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – TemporaryWe are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment. Location: Leeds LS25 Pay Rate: £12.75 per hour Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour) Contract Type: Temporary (peak period cover)Key Responsibilities:
Responding to product and delivery enquiries via email, phone, and online chatProcessing orders received by telephone or emailResponding to voicemail messages in a timely mannerLiaising with warehouses and delivery companies regarding customer ordersUpdating orders with dispatch informationGeneral admin tasks such as running reports and collating information for invoicing
Candidate Requirements:
Previous experience in a customer service or admin role preferredBasic knowledge of Excel and confidence using computersFamiliarity with Shopify or similar platforms is a bonus (training provided)Strong communication skills and a proactive, can-do attitudeExcellent attention to detail and organisational skills
What’s on Offer:
Friendly, supportive working environmentFull training provided on internal systemsImmediate start availableFlexible working arrangements during the dayA great opportunity to gain experience during a busy seasonal period
If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.Apply now to be considered for this exciting opportunity!....Read more...
As an Apprentice Technical Support & Logistics Assistant, you'll gain a broad understanding of how our products work and how we support customers.
You’ll learn to assist with technical enquiries, plan deliveries, schedule service work, and update customer records in our CRM system.
This is a varied role that combines customer communication with logistical coordination, working closely with colleagues in our service, engineering, and delivery teams.
Full training and support will be provided throughout your apprenticeship.
Key responsibilities:
Learn how hot tubs are built and operate to provide helpful technical support and troubleshooting advice
Assist customers by phone and email in a clear, friendly, and professional manner
Process parts enquiries and sales, helping customers find the right solutions
Organise pre-delivery assessments and help coordinate the delivery schedule and route planning
Assist in scheduling engineers for service and maintenance work.
Keep customer records up to date using our CRM system
Support internal teams and help ensure efficient, smooth operations across departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
To be decided upon completion of training
Employer Description:RotoSpa is a family-run, award-winning British business based in Sutton Coldfield. Founded in 2003 to meet the need for UK-made hot tubs, we’ve since become the country’s only hot tub manufacturer — delivering thousands of units to homes, retailers, holiday parks, and hire companies across the UK.
We take pride in our innovation, attention to detail, and outstanding customer service, and we believe in investing in our people to help them grow.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Department: Customer Service
Reports to: Service Centre Manager
Summary
This customer-facing role will provide the highest level of customer service to all customers.
Offering repair resolutions for all reported product faults
Preventative maintenance servicing
Fault diagnosis and general maintenance of fitness equipment.
Attend to commercial and residential customers to repair reported issues within the specified service level agreement, as allocated by the Service Centre.
Update and completion of each job on the system.
Ensure correct parts usage and stock control of van stock.
Responsibility for ensuring all company property is maintained and departmental KPI’s are achieved.
Experience and Skills
Good communication skills and the ability to work effectively under their own esteem. They must possess a professional manner and have the ability to build good working relationships with customers.
Full, clean UK driving license.
Core Competencies:
Mechanical/electrical repair principles
Reading of engineering drawings and schematics
Multi–meter experience
Customer Service Skills
Communication
Problem Solving
Motivation and enthusiasm
Training:1 day a week at Basingstoke College of Technology and the remaining time at the apprentice's workplace.
The City and Guilds Diploma will be assessed via Examinations, written assessments, and practical assessments. Your knowledge and competence will also be assessed on-site at the workplace by means of written report write-ups, observation, professional discussion, and employer witness testimony through an online portfolio system.To complete your apprenticeship, you will need to successfully pass an End Point Assessment, which includes an observation and an interview.Training Outcome:Future progression with the employer and to be fully qualified Employer Description:Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.Working Hours :The normal weekly hours of work must total a minimum of 44 hours per week, including travel time (based on Monday to Thursday, 9 hours and Friday 8 hours, excluding a 30-minute unpaid break). This role also gives day release for attending college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Professional Manner....Read more...
Are you looking to kick start your career in the Powered Access Industry? Keen to work for one of the fastest-growing companies in the UK? Then Star Platforms could be the perfect opportunity for you.Star Platforms is looking for dynamic individuals who are passionate about customer service, teamwork, and sales—and who want the chance to earn while training for a nationally recognised qualification.If you have the potential to be a future leader, and you're eager to immerse yourself across all areas of a business while building a long-lasting and successful career, then this could be the right path for you.How Star Platforms Will Support YouFrom your very first day, you’ll be fully supported in your role to ensure your development is nurtured throughout your journey with Star Platforms.As part of this 12-month apprenticeship programme, you will gain the tools and experience needed to be successful in the role. Over the course of the programme, you will explore:How the Powered Access Industry operates, from initial customer contact right through to the delivery of equipment on-site.How Star Platforms’ wide range of machines and services work from both sales and operational perspectives.Various departments across Star Platforms, where you’ll receive hands-on training to build a well-rounded understanding of the business.What it takes to deliver exceptional customer service—the very thing that sets Star Platforms apart from the competition and keeps customers coming back.What a Typical Day Looks LikeNo two days are the same at Star Platforms. Every call and customer request is different, which means you’ll gain experience across multiple areas of the business. This variety will help you discover your strengths and decide how you’d like to develop your career further.Your Key Responsibilities Will Include:Engaging with customers via phone and email, building strong relationships that encourage repeat business through excellent customer service.Supporting customers by providing information about Star Platforms' products, preparing quotes, fulfilling orders, and closing sales over the phone.Updating Star Platforms’ systems to ensure accurate information is recorded, allowing the next stage of the process to run smoothly across internal teams.Collaborating with your team to help maintain the highest standards across the business, always putting the customer at the centre of everything you do.Training:Level 3 Customer Service Specialist.Training Outcome:Throughout your apprenticeship you will receive the training to become a Hire Desk Sales Advisor upon successful completion of the apprenticeship, which could lead to progression to Team Leader or Managerial roles in the Future.Employer Description:Star Platforms offer a UK wide powered access hire service.Working Hours :40 hours per week, Monday - Friday. Hours are 8.00am - 5.00pm or 8.30am - 5.30pm.Skills: communication skills....Read more...
£24,500 + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
Maintenance Technician
Mechanical Bias
Construction Equipment / Vehicles
Up to £35,000 per annum
Day Shifts Mon-Fri Doncaster
33 Days Holiday, Life Assurance, Pension 8% matched
Do you have experience maintaining/repairing vehicles, mechanical equipment or hydraulics? If so, please read on, we have an exciting opportunity for you..
We are looking for a Workshop Engineer in the Doncaster area to join a growing aftersales and service team for a market leader in construction equipment. Due to nationwide growth, the company is expanding their workshop team. This is a full-time in-house position responsible for the maintenance, service, and repair of all plant and machinery/product range. This role is commutable from the DN4 postcode.
Other suitable job titles could include: Mechanic, Mechanical Fitter, Maintenance Fitter, Plant Engineer, Vehicle Technician, Maintenance Engineer, Service Engineer, Plant Technician or Service Technician.
The Role - Maintenance Technician:
- Service and maintenance of a wide range of petrol and diesel-powered plant machinery/ equipment.
- Manage workload efficiently while maintaining high levels of customer service and performing necessary administrative duties.
- Ensure that team objectives and goals are carried out and achieved.
- Possess a working knowledge of industry standards, product details, and company services.
- Ability to read and interpret electronic and hydraulic drawings (training can be provided)
- Work closely with the Service Centre Manager to maintain compliance with industry regulations and laws.
- Resolve service problems and improve current service methods to enhance productivity and customer service.
- Ensure all standards are met and that repair work is carried out correctly and thoroughly.
- Collaborate with both internal team members and external customers as part of a solution-based service process.
Key Candidate Requirements - Maintenance Technician:
- Experience repairing mechanical equipment and/or vehicles
- Experience working with electrical and hydraulic equipment, including petrol and diesel-powered machinery.
- Holds a mechanical or engineering-related qualification (desirable)
- Lives within a commutable distance to Doncaster
- Strong troubleshooting skills and ability to respond to customer concerns.
- Holds a valid UK driving licence
- Resourceful and capable of working independently.
- Ability to multitask with shifting priorities and work productively under pressure.
- An ethical and trustworthy approach to work.
Salary / Package - Maintenance Technician:
- £30,000-£35,000 per annum
- Monday - Friday Day Shifts 37.5 hours
- 33 days holiday (including bank hols)
- Up to 8% matched pension
- Overtime
- Further training opportunities: IOSH, H&S Training, NVQ
- Life Assurance x6
Interested? To apply for this Maintenance Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
Maintenance Technician
Mechanical Bias
Construction Equipment / Vehicles
Up to £35,000 per annum
Day Shifts Mon-Fri WF8 1QH
33 Days Holiday, Life Assurance, Pension 8% matched
Do you have experience maintaining or repairing vehicles, mechanical equipment or hydraulics? If so, please read on, we have an exciting opportunity for you..
We are looking for a Workshop Engineer in the Pontefract area to join a growing aftersales and service team for a market leader in construction equipment. Due to nationwide growth, the company is expanding their workshop team. This is a full-time in-house position responsible for the maintenance, service, and repair of all plant and machinery/product range.
This ideal location for this role is: Darton, Pontefract, Wakefield, Normanton, Barnsley, Horbury, Darrington, Featherstone, Knottingley or surrounding areas.
Other suitable job titles could include: Mechanic, Apprentice Mechanic, Mechanical Fitter, Maintenance Fitter, Plant Engineer, Vehicle Technician, Maintenance Engineer, Service Engineer, Plant Technician or Service Technician.
The Role - Maintenance Technician:
- Service and maintenance of a wide range of petrol and diesel-powered plant machinery/ equipment.
- Manage workload efficiently while maintaining high levels of customer service and performing necessary administrative duties.
- Ensure that team objectives and goals are carried out and achieved.
- Possess a working knowledge of industry standards, product details, and company services.
- Ability to read and interpret electronic and hydraulic drawings (training can be provided)
- Work closely with the Service Centre Manager to maintain compliance with industry regulations and laws.
- Resolve service problems and improve current service methods to enhance productivity and customer service.
- Ensure all standards are met and that repair work is carried out correctly and thoroughly.
- Collaborate with both internal team members and external customers as part of a solution-based service process.
Key Candidate Requirements - Maintenance Technician:
- Experience repairing mechanical equipment and/or vehicles
- Experience working with electrical and hydraulic equipment, including petrol and diesel-powered machinery.
- Holds a mechanical or engineering-related qualification (desirable)
- Lives within a commutable distance to Doncaster
- Strong troubleshooting skills and ability to respond to customer concerns.
- Holds a valid UK driving licence
- Resourceful and capable of working independently.
- Ability to multitask with shifting priorities and work productively under pressure.
- An ethical and trustworthy approach to work.
Salary / Package - Maintenance Technician:
- £30,000-£35,000 per annum
- Monday - Friday Day Shifts 37.5 hours
- 33 days holiday (including bank hols)
- Up to 8% matched pension
- Overtime
- Further training opportunities: IOSH, H&S Training, NVQ
- Life Assurance x6
Interested? To apply for this Maintenance Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
Maintenance Technician
Mechanical Bias
Construction Equipment / Vehicles
Up to £35,000 per annum
Day Shifts Mon-Fri RM20 5QS
33 Days Holiday, Life Assurance, Pension 8% matched
Do you have experience maintaining/repairing vehicles, mechanical equipment or hydraulics? If so, please read on, we have an exciting opportunity for you..
We are looking for a Workshop Engineer in the Grays area to join a growing aftersales and service team for a market leader in construction equipment. Due to nationwide growth, the company is expanding their workshop team. This is a full-time in-house position responsible for the maintenance, service, and repair of all plant and machinery/product range. This role is commutable from the RM20 postcode.
Other suitable job titles could include: Mechanic, Mechanical Fitter, Maintenance Fitter, Plant Engineer, Vehicle Technician, Maintenance Engineer, Service Engineer, Plant Technician or Service Technician.
The Role - Maintenance Technician:
- Service and maintenance of a wide range of petrol and diesel-powered plant machinery/ equipment.
- Manage workload efficiently while maintaining high levels of customer service and performing necessary administrative duties.
- Ensure that team objectives and goals are carried out and achieved.
- Possess a working knowledge of industry standards, product details, and company services.
- Ability to read and interpret electronic and hydraulic drawings (training can be provided)
- Work closely with the Service Centre Manager to maintain compliance with industry regulations and laws.
- Resolve service problems and improve current service methods to enhance productivity and customer service.
- Ensure all standards are met and that repair work is carried out correctly and thoroughly.
- Collaborate with both internal team members and external customers as part of a solution-based service process.
Key Candidate Requirements - Maintenance Technician:
- Experience repairing mechanical equipment and/or vehicles
- Experience working with electrical and hydraulic equipment, including petrol and diesel-powered machinery.
- Holds a mechanical or engineering-related qualification (desirable)
- Lives within a commutable distance to Grays daily RM20
- Strong troubleshooting skills and ability to respond to customer concerns.
- Valid UK driving licence. (desirable)
- Resourceful and capable of working independently.
- Ability to multitask with shifting priorities and work productively under pressure.
- An ethical and trustworthy approach to work.
Salary / Package - Maintenance Technician:
- £30,000-£35,000 per annum
- Monday - Friday Day Shifts 37.5 hours
- 33 days holiday (including bank hols)
- Up to 8% matched pension
- Overtime
- Further training opportunities: IOSH, H&S Training, NVQ
- Life Assurance x6
Interested? To apply for this Maintenance Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
Your primary role will be making calls to actively create new leads with new contacts and build relationships with decision makers. * Call through our existing customers to update them on new products
Contact new customer after installs to ask for feedback on their experience and testimonials/referrals
Accompany the BDMs to sales meeting to gain experience for face-to-face customer communication
Take control of our social media accounts, creating posts and content for the business to drive engagement with our existing customers
Answer and deal with all incoming calls to the office
Training:Customer Service Practitioner Level 2.Training Outcome:Opportunity to progress to a Business Development Manager with an increased basic salary, commission and car allowance.Employer Description:We believe that our customers don’t need technical jargon and they
don’t need more problems. They just need solutions, preferably
cost-effective ones that save time, money and hassle. Our capability
comes from over 30 years of experience in the field. Our integrity
comes from being transparent and trustworthy – we don’t sell you
stuff and move on, we’re in it for the long-haul. And, finally, our
service delivery comes from a passion for exceptional customer
service.Working Hours :You will be working from our Little Horwood office, for 6-hours per day, between 9am - 5.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Parts Sales Advisor vacancy:
- Salary: Up to £32,000 per annum
- Potential bonus opportunity
- 44 Hours - Monday to Friday with alternate Saturday mornings
- Employee Assistance Programme
- Pension
- 20 days holiday (increase with service)
- Permanent Role
I have a fantastic opportunity for an experienced Parts Sales Advisor to join a leading Aftermarket Parts team based in the Tamworth area.
Parts Sales Advisor roles and responsibilities:
- Organise current stock and keep stock levels replenished.
- Flexibility to take on ad hoc duties to support the business including work in the warehouse.
- Maintain Customer relationships with customer service excellence to promote future transactions.
- Follow company policies and procedures when processing transactions.
- Ensure all deliveries are achieved in a timely manner.
- Aim to achieve best possible price when purchasing from our suppliers.
- Answer incoming calls with a motivation to secure sales.
- Work with the Branch manager and Team to drive sales and achieve set KPIS/SLAs
- Efficiently process transfers to meet company / client expectations.
- Continue to build customer base to expand sales opportunities.
Skills and experience required as a Parts Sales Advisor:
- Excellent Customer Service skills
- Previous Truck and Trailer parts experience is essential.
- Confident in all forms of communication (Telephone / Written)
- IT Literate.
- Work well in a team, and self-motivated to drive personal performance.
If you want to hear more about the Parts Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Parts Sales Advisor £32,000 Parts Sales Tamworth
Parts Advisor / Parts Supervisor /Parts Manager / Parts Jobs / parts sales / TPS
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Service and Repair:
Perform timely repairs and servicing of CONMED’s capital equipment in line with planned maintenance and final testing procedures
Accurately diagnose faults, repairing and servicing small precision assemblies and electrical components
Interpret technical drawings, specifications, and procedures to ensure the highest standards of repair, enhancing equipment performance and customer satisfaction
Customer Support & On-Site Maintenance:
Respond to customer enquiries via telephone and email, addressing queries, service requests, orders, deliveries, and quotes in a professional and timely manner
Process Compliance & Equipment Management:
Prepare quotations and management reports as required
Monitor and ensure the regular calibration of all service-related test equipment and tooling
Maintain the workshop area in accordance with 5S standards, ensuring a safe and organised working environment
Continuous Improvement & Flexibility:
Proactively suggest operational enhancements contributing to a culture of continuous improvement
Provide flexible support to other business areas during staff absences and busy periods
Work flexible hours, including occasional overtime, to meet critical deadlines when required
Training:
Engineering and Manufacturing Support TechnicianLevel 3 Apprenticeship Standard
Knowledge, skills and behaviours as set out in the apprenticeship standard
On the job training and taught sessions at New College Swindon
Training Outcome:
To be discussed at interview
Good opportunities at CONMED to develop career within Engineering and Service Centre, after the completion of the apprenticeship programme
Committed to developing Growth Plans for our whole workforce, including apprentices
Employer Description:At CONMED we provide the support needed to help transform patient lives with superior products, clinical expertise, and education on cutting edge advances in surgical technology and treatments. You will be working alongside vastly experienced service and repair technicians performing valuableWorking Hours :Monday - Friday, 8.00am - 9.00am start with a 4.00pm - 5.00pm finish. 1 hour lunch per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Patience,Physical fitness....Read more...
Contracts Coordinator Manchester
£35,000 - £37,000 Basic + Extensive Training + Long-Term Career Progression + Some Travel and Stay Away + Annual Bonus + Discounts Package + Private Healthcare + Package + IMMEDIATE START Are you a contracts coordinator with knowledge of engineering or manufacturing, looking to work for a world leading company where you’ll receive training to become an industry expert? Thrive in a role where you’ll be liaising with technicians, sales staff and customers on service agreements. This company is a world leading manufacturer of machinery used in a variety of processes and businesses across the globe. As a contracts coordinator you’ll gain an unrivalled level of training and investment from a team and business who support long-term career progression.
This Contracts Coordinator Role Will Include:
* Contracts Coordinator role - Including travel to customer sites and overnight stays. * Work with the sales team and support with service agreement quotes and renewals. * Speak and liaise with customer face to face on service contracts and agreements - including negociations * Carry out admin work to monitor and oversee the process from quotation stage to payment on invoices. * Work with and coordinate with the engineering team for completion of service work. * Follow up with customers to ensure service work is completed to a high and satisfactory standard.
This Contracts Coordinator Will Have:
* Experience / Understanding of engineering or manufacturing or similar * Knowledge of service agreements / maintenance contracts * A high level of administration skills and experience (including excel) * A background in contracts / coordination / projects / service agreements / engineering or similar and willing to learn. * Live commutable to Manchester and willing to travel to customer sites Please apply or contact Sam Eastgate for immediate consideration
Keywords; contrats coordinator, contract coordinator, service agreements, service contracts, sales support, administrator, engineering, manufacturing, maintenance contracts, negotiation, coordinator, after sales, projects, contracts, Manchester, North West, Stretford, Eccles, Urmston.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted ....Read more...
