An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
Key Responsibilities:
Accurately provide information regarding the organisation’s products, services, and procedures
Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
Resolve customer issues effectively or escalate them to the appropriate department as needed
Maintain accurate and up-to-date records of customer interactions using internal administrative systems
Conduct follow-up communications to ensure customer needs are fully addressed
Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
Learn and apply customer service standards, business processes, and administrative procedures
Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Training:Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus: Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP or online Google Classroom. Training Outcome:The successful candidate will be enrolled on a Level 3 Business Administration apprenticeship programme and will receive comprehensive support through on-the-job training, coaching, and mentoring to help them succeed in their role and achieve their qualification.
In addition, there will be the opportunity to gain broader business insight by spending time in various departments across the organisation through one-week rotations. This will provide a well-rounded understanding of how the business operates as a whole.Employer Description:OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.Working Hours :Monday to Friday (no weekends) 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to listen and respond,Confidence to ask questions,Reliable and Punctual....Read more...
Build a strong and positive relationship with customers, engineers and colleagues
Processing service reports
Arranging collections for customers
Invoice queries and resolution/escalation as required
Proactive follow-up of quotations raised for external repairs and PM contracts
System cleansing as required
Handling and logging of customer calls efficiently and by agreed procedure
To ensure all Customer Processes are followed and SLA are adhered to
Maintain and amend the Customer’s C4C database
Training:
The apprenticeship will be delivered by a blend of online and onsite meetings with the assessor every 4-6 weeks
Training Outcome:
Potential for a career progression on successful completion of the Apprenticeship if the budget allows
Employer Description:Ever since our founding in 1945, we remain driven to make water more accessible and reliable, to reduce energy waste and increase efficiency.
Discover the Foundation that owns us, the purpose and principles we live by, our leadership structure and take a journey through more than 75 years of history.Working Hours :Monday - Friday, 8.00am - 4.30pm, with 1 hour lunch break.Skills: Passion for learning,Deliver great customer service,Excellent communication skills,Active listening skills,Patience & adaptability,Good attention to detail,Confident using IT packages,Good organisational skills,Can remain calm under pressure,Able to manage multiple tasks....Read more...
The L2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be both enthusiastic and self-motivated, with good communication and organisational skills and be able to work on their own initiative. This role will provide a great opportunity to enhance your customer service skills in a busy working environment.
Our customers are internal customers across the vast range of departments operating within Tendring District Council. Your day-to-day workflow will include administration and practical operating of machines to aid in the production of mail and printed matter used throughout the Council.
Job activities:
To process the Councils incoming post
To operate high volume copiers and all finishing equipment
To operate folding/inserting machine and applicable software to ensure maximum savings to outgoing post
To lift and stack paper
To provide cover for the courier services which collects and delivers letters/boxes/parcels etc. to and from Council Officer, depots, Leisure Centres and such other buildings
Ensure the outgoing post is correctly sorted and that the records are correctly completed on a daily basis
Undertake administration duties including incoming post opening and distribution
Communicate with other departments to fulfil their expectations of what they require from our team
Provide an effective and efficient service to both internal and external customers
Other duties as required
Training:Level 2 Customer Service Apprenticeship.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required.Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday – Thursday 8.30am – 5.00pm (7.5hrs + 1hr unpaid lunch). Friday – 8.30am – 4.30pm (7hrs + 1hr unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Self-motivated....Read more...
Optical Assistant – Abingdon
Abingdon | Up to £27,300 | Full Time
The Opportunity
We are recruiting for a full-time Optical Assistant to join a leading optical practice in Abingdon. This is an exciting chance to join one of the most respected names in eye care.
Key Duties
Help patients choose frames and lenses.
Provide excellent customer service.
Support with dispensing, adjustments, and admin tasks.
Requirements
Experience as an Optical Assistant or in a customer service role.
Friendly, helpful, and team-focused.
Package
Salary up to £27,300 per year.
Full-time hours including weekend work on a rota.
Apply Now
Send your CV today for this Optical Assistant role in Abingdon.....Read more...
Nearly 60% of our new enquiries come from referrals, so your ability to provide brilliant customer service will be key to our continued success. This is a fantastic opportunity to learn about the construction industry while developing invaluable skills in a supportive environment.
What you'll be doing:
As a Customer Service Apprentice, you'll be a vital part of our small, experienced administration team
Your main responsibilities will include:
Acting as a primary point of contact and information for existing clients and sub-contractors
Efficiently inputting data into our systems
Answering telephone calls and expertly handling detailed enquiries
Responding to emails promptly and professionally
Taking inbound calls from both new and existing clients and sub-contractors
Making outbound calls to connect with new and existing clients and sub-contractors
Performing general office duties to ensure smooth operations
You'll be encouraged to be proactive, helping to inspire new working practices and using your experiences to create the best possible journey for our customers
What we're looking for:
We're searching for someone with a proven track record of offering brilliant customer experience and a desire to learn. You should also have:
Prior experience in a customer-centric environment
A strong customer focus
An organised and process-driven approach
Excellent problem-solving abilities
Resilience and adaptability in times of change
The ability to quickly learn various in-house systems
A proven record of learning new skills
A knack for building great relationships with both colleagues and customers
If you're ready to learn, grow, and become a part of a company that truly values its customers, we'd love to hear from you!Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Workbased with East Riding College Trainer
Training Outcome:
Progression to Level 3 apprenticeship
Possiblilty of a permanent role with the company after completion of apprenticeship
Employer Description:We’re a family-run business that’s been protecting the construction industry since 1996. The uniquely close relationships we build with our clients means we are firmly established as the UK’s most trusted tax and employment law partner.
Business owners, advisors and managers choose us because of our unmatched experience and proven results: paying more subcontractors and offering a more comprehensive set of contracts and services than anyone else, our 100% tribunal and HMRC inspection record, and an approach to business that sets a standard all others follow.Working Hours :Monday - Friday, 08:00 - 17:00, with occasional late finishes on Wednesdays.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Resilience,Adaptability,Quick learner,Building relationships....Read more...
Trainee Field Service Engineer
Farnborough
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Guilford, Farnborough
....Read more...
You will be building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).
Duties:
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA
This will include computers, servers, peripherals and cloud-based applications
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real-time basis, including the completion of detailed and accurate call notes
Act as point of contact regarding all technical issues with manufacturers, suppliers, ISP and external support organisations
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way
Identify and raise issues, escalate or resolve them where required and offer solutions to queries by providing a customer interface (using all means for communication tools) to ensure the best possible customer experience
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks
Benefits:
Health & Wellness - We take health and wellness seriously. Our benefits package includes:
Medical
Dental and vision optical coverage cover for employees, and their partners and dependents (based on age).
Flexibility - Concero is a safe, secure, and supportive place to work centred around a flexible working culture.
We believe that quality time outside the office is vital, which is why we offer a competitive holiday allowance (plus bank holidays).
Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
An Energy Telesales Agent is responsible for contacting potential customers to discuss competitive gas and electricity tariffs, Broadband, boilers and boiler cover. The agent’s goal is to understand the customer’s needs, explain the benefits of switching, and guide them through the sign-up process. Success in this role relies on strong communication skills, resilience, and the ability to build quick rapport while working to targets in a fast-paced, commission-driven environment.
Key Responsibilities of an Energy Sales Consultant:
Reach out to existing and previous customers to renew their energy contracts
Evaluate customer satisfaction with their current supplier and suggest alternatives if needed
Consistently meet and exceed set targets and objectives
Respond to customer inquiries and address objections
Maintain a high standard of customer service
What We Offer An Energy Sales Consultant:
Competitive base salary with uncapped commission, performance-based salary increases
Team outings, regular competitions, and spot prizes
Referral bonuses
28 days of holiday (including bank holidays) with an additional day accrued for every year of service
Rapid career progression opportunities (all our Sales Managers and Trainers have been promoted internally)
Continuous support and training
Company pension plan
Wellness & Wellbeing program for you and your family
Cashback scheme
Christmas and New Year shutdown
Additional personalised benefits
On-site parking
Skills & Experience Required For An Energy Sales Consultant:
Strong fact-finding and problem-solving abilities
Experience in outbound calls, particularly in telesales or call centres
Ability to manage a busy and varied workload effectively
Excellent communication skills
Track record of success in Telesales or similar roles, with a focus on target achievement
Target-driven with a commitment to delivering excellent customer service
Comfortable working in a fast-paced, target-oriented environment
Ability to build strong relationships with customers and colleagues
Motivated and outgoing, with a positive impact on team morale
Adherence to GDPR guidelines and maintaining high call quality standards
Equal Opportunities:
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential to progress within Money Expert or in different parts of the Credico group
Employer Description:We are an independent, full-service UK price comparison site. If you are hard-working, motivated by results and thrive in a fast-paced environment, Money Expert could be for you. We offer competitive salaries and commission, a fun and diverse workplace and opportunities for fast progression.Working Hours :4-day shift patterns 09:00 - 18:30 Monday to Thursday.
Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Motivated,Target driven,Resilient,Active listening skills,Rapport building,Chatty and friendly....Read more...
Sales Support Executive£24,720 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLING
Contributory Company PensionBonus schemeDiscount on Fuel, MOT and Car Services
Are you motivated by delivering great customer service?Does developing client accounts and maximising their potential appeal to you?Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills:
Excellent customer service/customer retention backgroundGood experience of customer liaison by phone and emailExperience in business to business relationshipsNegotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities:
Building client relationships with dedicated accountsSpeaking with clients and resolving queriesIdentifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
· Delivering a bespoke customer experience to our customers
· Meeting and greeting customers in person, over the telephone and social media
· Taking and answering customer questions and queries
· Selling products and service to meet customer needs and enhance their travel experience
· Administration
· Marketing instore and on social media
· Assisting with customer events
· Team meetings and on the job and off trainingTraining:Level 3 Travel Consultant Apprenticeship Standard:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and online learning provided by the provider at one of our training centres or at the employer’s premises
On-the-job training delivered by the employer
Quarterly formal progress review meetings with the providers' coach/tutor and employer
Training Outcome:To become a valued member of the Best Destinations team.Employer Description:Our personal, local service sets us apart from the rest. With over 30 years experience in the industry, we offer our customers a level of service you just won’t get on the internet.
We have access to thousands of accommodation suppliers, airlines, tour operators, cruise lines and more. With all of this at our fingertips we can find our customers the best possible holidays to suit their needs.
With full financial ATOL protection as a member of the Global Travel Group, we have unrivalled access to live systems covering everything from weekend breaks to that once in a lifetime trip to celebrate a special occasion.Working Hours :Opening Hours: Monday - Friday - 09:30-16:30. Saturday 09:00-13:30. Closed on Sunday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Motivated,Friendly,Enthusiastic....Read more...
Sales Support Executive£24,720 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLING
Contributory Company PensionBonus schemeDiscount on Fuel, MOT and Car Services
Are you motivated by delivering great customer service?Does developing client accounts and maximising their potential appeal to you?Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills:
Excellent customer service/customer retention backgroundGood experience of customer liaison by phone and emailExperience in business to business relationshipsNegotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities:
Building client relationships with dedicated accountsSpeaking with clients and resolving queriesIdentifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Working within our warehouse team you will ensure orders are picked and packed accurately, load and unload vehicles, and move materials around the warehouse in a safe and efficient manner.
Reporting directly to the warehouse manager the key responsibilities will include:
Picking and packing customer orders accurately, efficiently, safely and in a timely manner
Locating and moving materials around the warehouse efficiently and safely, ensuring no damage to property or persons
Using electronic handsets and computerised workstations
Unloading vehicles in a safe manner
Loading vehicles with orders in the most safe and efficient way, complying with vehicle regulations and the planned delivery route
Processing of materials via saws – full training will be given
Work in a safe manner, always adhering to the Company Health & Safety policy and safe Working practices
Undertake all tasks with a “Customer Service”, “Can do” attitude and contribute to improving the performance of the business
Undertake general warehouse “housekeeping” duties – keeping warehouse clean and tidy, ensuring stock is accessible
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:Upon successfully completing the apprenticeship we envisage they will become a permanent team member with progression routes, through to supervising roles.Employer Description:Aalco Metals are the UK’s largest independent multi-metals stockholder including Aluminium, Stainless Steel, Copper, Bronze and Brass. With 18 service centres around the country, we provide a competitive, reliable and on-time delivery service of single item orders through to bulk contract orders.
Our Hull Service Centre holds stock to meet the immediate needs of customers in the local area and this is backed up by bulk stocks held at our central warehouse.
We pride ourselves on the service our dedicated team provides our customers and in return we are committed to our employees progression and developmentWorking Hours :Monday to Friday.
09:00-18:00, with 60 minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Physical fitness....Read more...
A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full time working 5 days a week including a Sat
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000 - Sat paid in full
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
A premium independent Opticians based in Bexleyheath, Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full or part time role to include Saturdays (No Sundays or bank holidays)
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
Carrying out a range of food and beverage service activities, in restaurants, bars, pubs, counter service, and coffee outlets and meeting quality, deadline, productivity, hygiene, financial and environmental requirements. They are largely responsible for timing of service, atmosphere, and guest management front of house. Employees are responsible for applying legislation related to food safety as well as general Health and Safety
They are responsible for ensuring customer needs are met and acting to increase the popularity of the establishment and profitability of products, including promoting items and upselling to customers
They will contribute to stock management, proactive planning, and risk management, meeting daily, weekly, and monthly to provide innovative suggestions and ideas. They will ensure safe production of food, beverages and other products, and a safe, calm and professional working environment for themselves and colleagues
Training Outcome:
Hospitality supervisor
Hospitality manager
Employer Description:Established in 1987. Risedale Estates Limited, operates care homes from our four sites within the Furness Peninsula. Our Mission is to provide high quality care for residents and families, placing the residents at the heart of all that we do. We provide a supportive place to work with development opportunities for staff at all levels.Working Hours :To be discussed at interviewSkills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Patience....Read more...
Assisting with handling a wide range of queries. Whether it's an email, phone call or a letter, you'll be providing the help or information our customers need in a timely and effective way
Learn how to deal with and respond appropriately to customer queries and complaints and provide accurate, real-time information on issues to our residents, partner organisations and colleagues
Work with councillors, suppliers and contractors
Training:Customer Service Practitioner Level 2.Training Outcome:Custer Service/Admin roles within Wirral Council.Employer Description:There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Launching new businesses on to the market
Inputting client’s details and updating client records
Providing weekly and even daily updates to our client on the phone and by email
Dealing with customer queries
Researching potential business buyers online
Supporting team members
Speaking to customers to enquire if they wish to sell their business
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires college attendance once per month
Additional college attendance may be required for functional skills
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Employer Description:We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will work in various different teams during your apprenticeship, working closely with each of the different accounts disciplines as well as the Property Management. Through the course of the apprenticeship you will be responsible for:
Processing supplier invoices
Receiving cash
Raising customer invoices
Reconciling service charge year ends
Transferring cash to clients and any other task as required
Training:On the job, training will be delivered by the employer and apprenticeship delivery will be with New College and will consist of the following elements:
AAT Advanced Diploma in Accounting- AAT Level 3 Diploma in Accounting Standard
Knowledge - General Business, Understanding your organisation, Ethical Standards
Skills - Communication, Using Systems and Processes, Personal Effectiveness
Behaviours - Teamwork, Personal Development, Professionalism, Customer focus
Training Outcome:
We look to invite all apprentices to complete all 3 levels of the AAT apprenticeship (subject to successful completion and positive progress at each stage) with the business, and become full-time employees
Employer Description:As the UK’s leading independent commercial property management and building consultancy specialist, Workman has an enviable position within the property industry. The Firm delivers to its clients an unrivalled service dedicated solely to the fundamentals of property management and building consultancy. We pride ourselves on the calibre of our employees and their unique skill sets. We offer a nationwide service, utilising the local knowledge of over 650 employees and Partners, working from a national office network of 11 offices in the UK and one in Paris.
We recognise that clients expect not just a depth of knowledge, but also a consistency of service, which is why we encourage career progression from within. We recognise that our employees are our biggest asset and we place great emphasis on employment initiatives to bring the best out of individuals and assist in their work-life balance.Working Hours :Monday to Friday, 9.00am to 5.00pm and 1 hour per day for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Lateral thinking,Good time management skills,Willingness to learn,Able to meet deadlines,Able to work under pressure,Positive and enthusiastic,Driven....Read more...
Respond to customer enquiries via phone and email, providing order updates and tracking information
Welcome and assist visitors in a professional and friendly manner
Accurately input and process customer orders using internal systems
Assist with general administrative duties across the sales office
Collaborate with team members and departments to support customer service and operational goals
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - No classroom or college!) with your tutor and learn about the modules
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
All apprenticeship work and training is completed in the workplace, during working hours
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Dural (UK) Ltd is a fast-growing subsidiary of the Dural GMBH Group, offering cutting-edge profile solutions for a wide variety of flooring applications. Their products serve industries ranging from residential construction to commercial design, supporting installations of tiles, natural stone, parquet, laminate, fitted carpets, and designer coverings. They are committed to delivering quality, innovation, and exceptional customer service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Field Service Engineer
Loughborough
£30,000 – £40,000 Basic + Door To Door Pay + Company Van + Overtime (OTE £50K+) + Training + Holiday’s + Private Medical & Dental + MORE!
Join a well respected forklift service provider as a Field Service Engineer, partnered with one of the industry's leading manufacturers where you will have the opportunity to earn £50 '000 plus with overtime as well as ongoing manufacturer-backed training.
As a Field Service Engineer, you'll be responsible for servicing and repairing a range of forklift trucks and associated equipment at client sites across the Midlands.This is a mobile position with no overnight stays required so if you are someone that wants chances to enhance your skills and maximise your earning potential, then this is the role for you!
The role as a Field Service Engineer will include:
* Service, maintenance and repair of forklifts * Diagnose mechanical and basic electrical faults * Provide excellent customer service while working on-site * Regional travel with door-to-door pay (no overnight stays required)
The successful Field Service Engineer will have:
* Experience Servicing and repairing on Forklifts / Agricultural / HGV’s or similar * Willing to travel around the Midlands * Full UK driving license Please apply or contact Matthew Oladele on 07458 163042 for immediate consideration
Keywords: Field service engineer, Field service, Mechanical engineer, Construction, Forklifts, Excavators, Plant engineer, Service engineer, HGV, Heavy Goods Vehicle, Trucks, Commercial Vehicles, Plant Maintenance, Diesel Engines, Heavy Plant Machinery, Fault finding, Electrical engineer, Mechanical, Electrical, Agricultural, Loughborough, Leicester, Nottingham, Derby, Tamworth, Coventry, Kettering....Read more...
Answering the telephone to customers and suppliers
Using email to communicate with customers and suppliers
Assisting with customer queries
Talking with a range of people and directing calls
Being responsible for and maintaining daily reports
Using a management portal to retain information
Creating and maintaining customer records
Processing purchase orders
Providing accurate documentation for clients
Supporting other team members as required
General office duties
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:
Progression onto full time employment
Employer Description:Officestore is based in the North and delivers products throughout the UK New Day. We provide quality office and business products at excellent prices with outstanding customer service.
Our goal is to help you achieve the best value for money on a wide range of products, all the while receiving first-rate service and support. As every customer has different requirements, we pride ourselves on being able to supply a unique solution that fits your needs.
With over 70,000 products in stock ready for free next day delivery and have an extensive range of IT Supplies & Printer Consumables, Office Furniture & Accessories, Business Machines, Facilities Supplies, Paper Products, Ink and Toner, Post Office Stamps and much more.Working Hours :Monday- Friday
9:00am- 5:30pm
1 hour lunchSkills: Team working,Confident telephone manner,Punctual,Passion for sales/industry....Read more...
You will be communicating with branch and department managers to further solidify the relationship between them and IT.
To help the department grow, you will be helping to report on SLA's/KPI's within the department.
Responsibilities:
It will be your responsibility to assign tasks to the team and ensure these tasks are being completed promptly by the team and to a sufficient standard
To ensure Helpdesk tickets are titled correctly and assets assigned
Good communication skills as you will be communicating via phone/email/in person with other departments and service users
Maintain and build good relationships with different departments across the business
Being involved in projects and making sure they run efficiently
Once Ivanti is in place, you will be reporting on the teams SLAs and KPIs to help improve the service
When needed, respond to Service Satisfaction surveys to find any improvements that could be made as a department
Ensure tickets are being updated in a timely manner by the team
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
The succesful apprentice will be expected to attend an online lesson once a month
In addiiton, they will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks
Training Outcome:
There is potentially a permanent position available for the succesful apprentice, on completion of their apprenticeship
Employer Description:Our purpose is to enable our customers to maintain operations, improve operational efficiencies, reduce total cost of ownership, environmental impact, and improve the safety of personnel.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings
Manage email and phone enquiries, respond to customer queries professionally and promptly
Assist with scheduling, booking confirmations, invoicing, and general admin support
Help maintain our customer database, track leads, and follow up with potential clients
Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience)
Prepare reports and updates for management to support smooth business operations
Work closely with the leadership team to continuously improve internal processes and the customer journey
Be the first friendly face customers see - greeting guests warmly and showing them to their Trackman bay
Confidently demonstrate how to use the Trackman golf system
Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit
Maintain high hygiene standards at the bar and throughout the venue
Monitor stock levels and communicate shortages to management in a timely manner
Process bookings and transactions using our POS system
Assist in setting up for events and ensuring the venue is presentable at all times
Training:Business Administrator Level 3.Training Outcome:
Further progression within the business
Further qualifications offered
Employer Description:Friendly, proactive, and passionate about hospitality and business growth. We're
looking for a dynamic team member who can wear two hats — customer service
and business admin — to help us take our corporate and event offerings to the next
level. Over the next couple of years, we’re aiming to expand and open new venues
— so this is a great opportunity to grow with us and be part of an exciting journey
from the ground up.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Field Service Engineer
Kilkenny
€35,000 - €52,000 + Door to Door Pay + Overtime + Van + Training + Family Feel Company
Currently a Field Service Engineer or have good experience working with machinery? If so, this is a fantastic chance to join a well-respected, growing company that offers technical progression - work on some of the biggest industrial machinery in the country, long-term security, and earning potential of up to €65,000 per year.
We’re offering a fantastic opportunity for a Field Service Engineer to join a well-established and growing engineering firm known for exceptional service, safety, and reliability. You'll work on advanced workshop machinery, receive full training, and enjoy strong job security in a supportive team environment.
Your Role As A Field Service Engineer Will Include:
Carry out servicing, diagnostics, and repairs on a wide range of workshop and industrial machinery
Provide on-site support to customers across Ireland and Northern Ireland
Represent a company built on quality, trust, and customer satisfaction
Enjoy autonomy on the road while being backed by a knowledgeable and friendly support team
As A Field Service Engineer You Will Have:
Engineering maintenance experience or hands-on machine operator background
A customer-first attitude with excellent communication skills
Strong problem-solving ability and self-motivation
A full driving licence
Key Words - CNC Machinery, Workshop Machinery, Field Engineer, Service Engineer, Ireland, Field Technician, Workshop Engineer, Maintenance, Machine Operator, Mobile Engineer , Kilkenny, Carlow, Kildare, Drilling, Cutting, Fabrication....Read more...
