- Posting to social media channels.
- Supporting content creation for social media
- Responding to social media messages
- Monitor media coverage
- Supporting the wider team at events
- To undertake filing, photocopying and general office duties.
- Curating image libraries. Training:Customer Service Practitioner Apprenticeship Standard at Level 2
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment.
A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Training Outcome:A significant proportion of Level 2 apprentices within Tendring District Council go on to either complete the next level of apprenticeship (often within the council), or secure a permanent position within the council.
This could be within the same team (Communications) if there is a vacancy, or elsewhere in the authority building upon the general skills and knowledge gained during the apprenticeship.Employer Description:Tendring District Council is the local authority covering the area, which includes the towns of Clacton, Harwich, Manningtree, Frinton, Walton and Brightlingsea.
It is responsible for a range of services, including waste collection, housing and homelessness, planning, economic growth, leisure, a theatre, and much more.Working Hours :Monday to Friday
0845 hrs to - 1715 hrs Monday to Thursday
0845 hrs to – 1645 hrs Friday
Rare but occasional evening and weekend work may be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Are you a great communicator who enjoys helping people? We’re looking for a motivated and customer-focused individual to join our team. You'll be supported every step of the way to develop your communication, problem-solving, and negotiation skills. You’ll play a key role in helping us maintain high levels of customer satisfaction by handling complaints professionally, fairly, and efficiently.
What you’ll be doing:
Helping log, track, and resolve customer complaints across phone, email, social media, and written channels
Learning how to investigate issues, find root causes, and suggest solutions
Communicating clearly and empathetically with customers
Keeping accurate records in line with company and data protection policies
Working with other departments to resolve problems quickly
Attending training requirements as part of your apprenticeship
Supporting the team by spotting trends and helping improve customer experience
Training:Training with Milton Keynes College. Ongoing training, support and development with the employer for a Customer Service Practitioner Apprenticeship.Training Outcome:Career progression opportunities upon successful completion of the apprenticeship.Employer Description:Group 1 Automotive UK is one of the leading automotive retailer groups in the country, with a network of over 115 dealerships across the UK and more than 7,000 dedicated colleagues. We proudly represent over 21 world-renowned brands, including Audi, BMW, Citroën, CUPRA, Jaguar Land Rover, Ford, Kia, Leapmotor, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, Škoda, smart, Toyota and Volkswagen. Our mission is to deliver an exceptional customer experience at every one of our dealerships.Working Hours :Mon – Fri: 8:30 – 17:00.Skills: Customer Service,Communication,Team Player,Attention to detail,Organised,IT skills....Read more...
Apprentice will be working for Anatomic Limited based in Milton Keynes, and will be based within the General Admin department reporting to the Operations/Managing Director.
We are a vibrant Fashion Footwear company with its roots in Brazil. Our team is diverse, our environment is relaxed, and our aim is high. The purpose of this role is to work closely with senior directorial staff to support our online operations, customer service and marketing strategies. This is a great opportunity to join an exciting fashion brand with a supportive culture, a fun and energetic team environment. We're looking for someone who is keen to enjoy learning.
Marketing/E-commerce/Customer Service:
Assist E-commerce team with daily tasks
Assisting in the processing of customers' orders from CMs to ERP system
Ensuring a great customer experience online and be proactive in coming up with new ideas how to develop further
Working with Wholesale business to create and execute season catalogues and marketing material
Answering and manage incoming calls building relations and effectively communicate over the phone, via email, face to face and other channels (website and marketplaces)
Handling customer service along with complaints and queries to the highest standard
Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in Maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
Training by the employer will include product training, health and safety, general business operations and finance.Training Outcome:Possible permanent role at the end of the term/course.Employer Description:At Anatomic Shoes, we blend the refined elegance of British style with the advanced craftmanship of Brazilian style with the advanced craftmanship of Brazilian shoemaking to offer some of the finest footwear available. Our shoes, designed in the UK, embody meticulous British attention to detail and are handcrafted in Brazil using the latest technology and highest quality materials. Since our inception, Anatomic Shoes has established a strong reputation in the men's footwear market. Our ultra-comfortable and stylish men's footwear has garnered a loyal following, with customers who appreciate the unique blend of fashion and comfort that we offer. If you've ever worn a pair, you know the unmatched experience we provide. With our headquarters in Milton Keynes and production facilities in Brazil, we pride ourselves on our multicultural team that drives our international success. Join us at Anatomic Shoes and be part of a dynamic company that values style, quality, premium service and comfort.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Sales Account Manager
Location: Poole
Salary: £26,000 per annum + bonus
Hours: Monday Friday
Were looking for a driven and organised Sales Account Manager. This role focuses on managing existing accounts, identifying new business opportunities, and ensuring seamless coordination across sales, production, and service teams. It's an excellent opportunity for a motivated individual to build a long-term career within a technical and fast-growing business.
Duties
- Serve as the main point of contact for internal customer enquiries, quotations, and order updates.
- Provide support to the external sales team by preparing quotations, proposals, and product information materials.
- Engage proactively with existing customers to identify opportunities for upselling and cross-selling.
- Assist in sourcing and managing new business leads via CRM tools, marketing initiatives, and industry research.
- Ensure CRM systems are kept up to date with accurate customer data and activity tracking.
- Work closely with production, logistics, and finance teams to coordinate timely order fulfilment and keep customers informed.
- Compile sales reports, order summaries, and pipeline updates for internal management reviews.
- Collaborate with the marketing team to support campaigns, exhibitions, and promotional events.
- Suggest and implement ideas to enhance customer engagement and improve internal sales processes.
Skills
- Proven experience in business development, sales support, or customer service roles
- Strong communication skills with the ability to build and maintain professional relationships
- Highly organised with strong attention to detail
- Proficient in Microsoft Office, especially Excel, Outlook, and Word
To apply, or for more information please contact Shannon on 07441919648 or email shannon@holtrecruitmentgroup.com....Read more...
Attending multiple and various sites per day reacting to IT support calls
Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade
Embracing the company ethos ‘My Customer, My Responsibility’ at all times
Signing in to site, completing works, signing out of site, respecting the customer
Reviewing Health & Safety
Working with management seamlessly to the customer
Ensuring effective and great communication skills at all times
Managing 3rd party stock (on van) allocate to you
IT Maintenance works
Open mind to/when learning new skills
Completing site sign off reports
Problem solving
Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated
Potential weekend works (at least 1 week in 4) - but this would attract OT
Ability to travel and work alone
Desire to progress
Desire to service customers
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Cisco networking,Hand tools knowledge....Read more...
Zest Optical are currently looking for a Dispensing Optician to join an advanced independent based in Harlow, Essex.
This is an outstanding opportunity to join a fashionable practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician – Role
Modern, patient focused practice
Single testing environment offering plenty of time with patients
Advanced equipment across the practice
Leading the high quality team with the focus on high levels of customer care
Provide comprehensive dispensing service
No Sundays, bank holidays or late finishes
Dispensing Optician – Requirements
GOC registered
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Dispensing Optician – Salary
Base salary up to £35,000
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion, apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Startin Group, we believe that the success of our business begins with the happiness and well-being of our staff. That’s why we focus on our employees just as much as we do on our customers, ensuring that every member of our team feels valued, supported, and empowered to thrive. We understand that a positive work environment isn’t just about the job itself—it’s about creating a culture where you’re genuinely cared for, where your voice matters, and where your growth is a priority. We invest in you with tools and resources designed to support your mental health, professional development, and day-to-day experience at work. Our dedicated mental health app provides easy access to support when you need it, recognising that your well-being is essential to your success. To ensure seamless communication across our organisation, we’ve developed an intranet where you can stay informed, share ideas, and connect with colleagues. Regular 1-1 meetings with your manager mean you’ll always know where you stand, have the chance to share your feedback, and feel supported in achieving your personal and professional goals. Our commitment to fostering a strong culture of communication and growth means that you’ll be working in an environment where collaboration is encouraged, and your contributions are genuinely appreciated. From our focus on mental health initiatives to providing ongoing development opportunities, we ensure that our employees aren’t just another number—they’re a valued part of the Startin Group family. So why not take the next step in your career and see what it’s like to work in an environment where you’re truly supported? Apply today to experience why so many of our staff choose to grow and stay with Startin Group. Your career starts here—join the Startin Group team and discover a workplace that’s dedicated to your success.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Trainee Field Service Engineer
Northampton
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Northampton, ....Read more...
Trainee Field Service Engineer
Bridgwater
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have: * Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Bridgwater, Somerset, Taunton ....Read more...
Trainee Field Service Engineer
Exeter
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include: * Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have: * Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Exeter, ....Read more...
Trainee Field Service Engineer
Bristol
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include: * Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have: * Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Bristol, Bridgwater ....Read more...
Trainee Field Service Engineer
Northampton
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include: * Trainee Field Service Engineer - Covering a local patch at customer sites * OEM (manufacturer) training ensuring full competency on all products (internal and external) * Installing, maintaining and servicing company equipment * Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have: * Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED * Desire and attitude towards learning and development * Full driving licence * Happy to travel and willing to travel a local patch as a field service engineer Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Northampton,Midlands ....Read more...
Trainee Field Service Engineer
Liverpool
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Liverpool, Warrington, Manchester....Read more...
Trainee Field Service Engineer
Warrington
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Liverpool, Warrington, Manchester
....Read more...
Trainee Field Service Engineer
Manchester
£27'000 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Liverpool, Warrington, Manchester
....Read more...
Trainee Field Service Engineer
Swindon
£27'0500 to £28,000 Basic + Bonus + Overtime (OTE £36,000) + Full Training + Gain Qualifications + Company Van + Personal Use + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Trainee Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Trainee Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Swindon, Basingstoke, Reading....Read more...
Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set
Call/chat handling for all inbound customer contact to support new and existing ticket requests
Assist in creating new or updating existing documentation
Log all tickets and service requests reported via telephone, chat, email, or automatically generated
Take ownership of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle
Carry out initial support and classification of tickets and service requests to determine the correct SLA / urgency
Ensure that all telephone, chat and email requests are logged within the ticket management tool
Complete investigation and diagnosis via the remote management tools available or via communication with the end user
Resolve tickets by implementing permanent fixes or work around to known errors
Resolve service requests by following standard work instructions / processes
Invoke appropriate technical escalation to ensure SLA is achieved
Provide a single point of contact to the user for tickets, ensuring regular status updates are communicated to the customer
Identify and report any potential service breach to the Service Desk Management
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Northrop Grumman is a leading American aerospace and defence technology company that designs and builds advanced systems for air, space, land, sea, and cyberspace. Its work spans stealth bombers, autonomous aircraft, satellites, missile defence, and cybersecurity solutions—supporting U.S. and allied defence operations worldwide.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Analytical skills,Team working....Read more...
We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall . The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service .️ Your Role Will Include:
Handling customer enquiries via phone, email & chat
Providing info on products & services
Processing orders & returns efficiently
Upselling products when appropriate
Analysing customer needs to offer the best solutions
☎️ Maintaining professionalism & phone etiquette at all times
Experience Required:
⌨️ Strong data entry and administration skills
️ Effective communication with customers
Excellent telephone manner
Hours of Work: Monday to Friday, 8:30am – 5:00pm Rate of Pay: £12.21 per hour If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you! Contact our Commercial team on 01922 725445 (ext. 1003 or 1004) Submit your CV to commerical@tudoremployment.co.uk quoting ref TEALOVCSA/40️ Or register online: Tudor Registration Form For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call! ✨....Read more...
Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To liaise with SMPP on financial issues and use the council’s ledger
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid)
This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
As a Sales and Travel Consultant Apprentice, you will work closely with the experienced Travel Consultants to support the sales process and deliver outstanding customer service to our clients.
You will play a key role in ensuring every client receives a seamless and memorable travel experience.
Main Responsibilities:
Consult with clients to understand their travel needs, preferences, budgets, and any special requirements
Research and recommend suitable travel destinations, accommodations, and activities tailored to client interests
Assist in creating and delivering detailed travel itineraries, documents, and helpful travel tips
Provide excellent customer service and administrative support throughout the booking and travel process
Respond to client enquiries via phone, email, and live chat, ensuring accurate and timely communication
Liaise effectively with our local hosts and service providers to ensure smooth delivery of client bookings
Company Benefits:
22 days holidays, birthday off
Discounts on holidays
2 days paid leave per year for charity / volunteering work
Training:
Travel Consultant Level 3 Apprenticeship Standard
Training Outcome:
Progression to a Reservations Consultant role upon successful completion of the apprenticeship
Employer Description:At Not in the Guidebooks, are the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. They believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Their mission is simple: to broaden horizons, support local communities, and create memories that last a lifetime.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Key Responsibilities
Act as the primary point of contact for customers regarding freight forwarding services
Handle customer inquiries, provide quotes, and manage bookings for air, ocean, and road shipments
Track and monitor shipments proactively, providing customers with timely updates
Coordinate with operations, warehouse, and carriers to ensure on-time delivery
Manage documentation requirements (e.g., bills of lading, commercial invoices, packing lists, customs documents)
Investigate and resolve service issues, claims, or billing disputes professionally
Support credit requests and assist with invoice clarifications
Build strong customer relationships and maintain high service standards
Ensure compliance with international trade regulations and company policies
Escalate issues to management as needed while ensuring effective resolution
Training Outcome:
Successfull completion of the apprenticeship could lead to a permanent post
Employer Description:A family run business specialising in International and Domestic Road, Air and Sea freight.Working Hours :Monday- Friday 09.00am- 17.00pm
Working Hours 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work Ethic....Read more...
The Apprentice will be responsible for:
Processing midterm adjustments and changes to client records and policies
Ensuring the highest possible levels of customer service
Probing for gaps in cover that could leave a client open to a claim and making
Relevant recommendations to ensure that they are fully protected.
Generating leads and new business through consistent cross-selling and customer service
Meeting all monthly, quarterly, and annual KPIs and targets
Training:
Insurance Professional Level 4 Apprenticeship
Level 2 Functional Skills in English and maths (if required)
The apprenticeship & CII training will be via Davies
Licenced in NFU Mutual Products (training will be office based through our inhouse learning portal)
Training Outcome:Upon successful completion of the apprenticeship, you will become a permanent member of the team. Employer Description:Insurance & FinanceWorking Hours :Monday – Friday, between 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer service with strong sales element
Help customers via phone with enquiries, orders and problem solving
Build relationships to promote products, process orders and achieve sales targets
Stay up to date with product knowledge
Accurately process the orders from various sources
Maintain accurate records and follow up with customers
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
East Sussex College will provide the apprenticeship framework which will include Knowledge, Skills, Behaviour, Functional Skills (if required)
East Sussex College will ensure Health & Safety, and Equality & Diversity
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:Positive Impact is a UK optical supplier supporting independent opticians with innovative products, professional services and training. Our portfolio includes dry eye treatments, contact lenses, diagnostic tools and sustainable solutions, helping practices deliver better patient care while growing their business.Working Hours :Monday - Friday, 9.00am - 5.00pm. Excluding Bank Holidays.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative....Read more...
The post holder is required to:
Complete administrative processes relating to ticket fulfilment: sales, season cards, memberships, ticket exchanges, ordering, receiving, printing and mailing
Provide excellent customer service at the Ticket Office windows, by telephone, and via social media as applicable
Handle customer queries and execute them effectively
Handle and be accountable for cash
Liaise with third parties e.g., other football clubs
Coordinate travel arrangements for home and away games e.g. coaches, stewards on coaches, and car parking passes
Process specific supporter requirements e.g. scoreboard messages
Maintain up-to-date and accurate records e.g. maintaining databases
Contribute content for match day programmes and other marketing material
Contribute to departmental discussions regarding ideas for social media content
Support and contribute to new initiatives
Use technology e.g. computerised systems, scanners etc.
Replenish stock, office supplies, and uniform as may be required
Work collaboratively with colleagues and assist them whenever necessary and practical
Manage incoming and outgoing mail and parcels
Comply with the Club’s policies and procedures, and the Football League standards
This job description is not intended to be exhaustive, and the post holder is also required to undertake any other duties as may reasonably be required by the Head of Ticketing, and/or any other Senior Leader within the Club.
The post holder must also consider environmental and social impacts when making business decisions within their scope of responsibility and participate in sustainability training and awareness programmes as required, also representing the Company’s values and commitment to responsible business practices when engaging with external stakeholders.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high-quality service to customers. The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and Service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:Huddersfield Town Association Football Club is a professional football club based in Huddersfield, West Yorkshire, England, which competes in the EFL Championship. The team have played home games at the Kirklees Stadium (currently known as the John Smith's Stadium due to sponsorship) since moving from Leeds Road in 1994. The club colours of blue and white stripes were adopted in 1913. Their nickname, "The Terriers", was taken in 1969. Huddersfield's current emblem is based on the town's coat of arms.Working Hours :Monday - Friday and match days as required (we will give time off in the week for attendance at college and if Saturday or Sunday working is required). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Willing to work weekends,Excellent timekeeping,Reliability....Read more...
