Fire and Security Engineer – West Midlands – £35,000 - £45,000 + Package
Client
My client is a leading provider in the Fire and Security sector, delivering service and support across a wide range of commercial and industrial clients throughout the West Midlands.
An exciting opportunity has arisen for an experienced Fire and Security Engineer to join their expanding team, working on high-profile contracts across the region.
Key Responsibilities:
• Service, maintenance, and commissioning of Fire and Security systems including:
Intruder Alarms
CCTV Systems
Access Control
Fire Alarm Systems
Emergency Lighting
Intercoms
• Conducting fault finding and diagnostics
• Working on both planned and reactive maintenance
• Providing excellent customer service on-site
• Accurate completion of service reports and documentation
• Participation in on-call rota (as required)
• 100% field-based, customer-facing role across the West Midlands
Qualifications / Experience:
• Minimum 3 years' experience in the Fire and Security industry
• Proven experience working with a range of fire and intruder alarm systems
• Knowledge of current fire safety regulations and security standards
• FIA Units (desirable but not essential)
• Electrical qualifications (beneficial)
• Full clean UK driving licence
• Strong communication and problem-solving skills
• Self-motivated and able to work independently
• Willingness to travel as required across the West Midlands
Package:
• Salary: £35,000 – £45,000 (depending on experience)
• Company Van + Fuel Card
• Tools, Uniform, Mobile Phone & Tablet Provided
• Pension Scheme
• 28 Days Holiday (including Bank Holidays)
• Ongoing Training & Career Development
• Opportunities for Overtime and Progression
If you believe you have the right experience and qualifications, please forward your CV.
Even if this position isn’t quite right for you, feel free to get in touch—we have a range of opportunities that might suit your background.
All communication will be handled in the strictest confidence.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
You’ll be responsible for managing installations, resolving faults, and ensuring data accuracy, all while delivering excellent service to our customers and working closely with our third-party engineering partners.
Key Responsibilities:
Outbound Calls: Proactively contact customers to schedule smart meter installations
Data Validation: Ensure the integrity and accuracy of smart meter data
Smart Metering Operations: Use our CRM system to manage, triage, and maintain smart meters
3rd Party Coordination: Liaise with our external engineering partners to coordinate and oversee successful meter installations
Fault & Emergency Handling: Identify, triage, and resolve smart meter faults and emergencies
Problem Solving: Investigate meter issues, identify root causes, and implement solutions
Administrative Tasks: Perform general administrative duties to support metering operations
Cross-Department Collaboration: Work closely with internal teams such as Customer Service to resolve customer issues quickly and efficiently
Skills & Qualifications:
Experience: Prior experience in administration, customer service, or a similar role is preferred but not essential
Analytical Ability: Strong numerical and analytical skills with a knack for spotting inconsistencies
Attention to Detail: High level of accuracy in handling data and documentation
Time Management: Ability to prioritise and manage multiple tasks efficiently
Technical Proficiency: Comfortable using office software such as Excel
Communication: Professional, confident, and clear communicator - both written and verbal
Training:
This role is supported by a Business Administration Level 3 apprenticeship standard qualification including Functional Skills in maths and English (if required), delivered by the apprenticeship college
This training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard
Ongoing skills coach support will also be provided
Training Outcome:
Upon completion of the apprenticeship you will have an opportunity to continue in the organisations as a permanent member of staff
Employer Description:TruEnergy is an Ofgem licensed energy supplier offering bespoke contracts for businesses and is the supplier of choice for utility splitting companies.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key responsibilities:
Answering and making phone calls with confidence
Sending and responding to emails efficiently
Offering office admin support
Assisting with all roles across all departments within the company
Offering support and assistance to our customers, suppliers and colleagues
Responding to customer and colleague enquires quickly and efficiently
Person specification:
Be outgoing and enthusiastic and be able to work as part of a close-knit busy team
Be able to use your own initiative and be willing to help out whenever required in all departments
Have a good level of education in both maths and English
Show good attention to detail
Be able to ask questions
Have a good sense of humour
This role will be supported by a Business Administration Level 3 qualification supported by Starting Off.Training:
Business Administration Level 3 Apprenticeship Standard
Remote training delivery
onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Our client is a very well-established local business that distributes goods to building merchants all over the UK and they are now looking for a Customer Service Advisor Apprentice to join their team. Their aim has always been, and will continue to be, to offer a first-class service to the builders merchant industry. They promise to always invest heavily in stock, infrastructure and staff, to enable this service to continue. They are now looking for an apprentice to join their friendly team in Northampton.Working Hours :Monday - Friday, 9.00am - 5.00pm with half hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Zest Optical are working with a lovely practice in Hayes to hire a full time Optical Assistant.
The practice is known in the community as the go-to for high level eyecare. With a varied patient base, no day is the same in this role with continued opportunities for growth and development.
Optical Assistant – Role
Modern environment with a patient focussed approach
Completete focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development with a clear and quick route into management
Supported by an experienced team
Full time - 9am-5:30pm
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Zest Optical are working with a lovely practice in Twickenham to hire a full time Optical Assistant.
The practice is known in the community as the go-to for high level eyecare. With a varied patient base, no day is the same in this role with continued opportunities for growth and development.
Optical Assistant – Role
Modern environment with a patient focussed approach
Completete focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development with a clear and quick route into management
Supported by an experienced team
Full time - 9am-5:30pm
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Assisting customers with ordering photos
Taking passport photos
Printing of photo orders
Taking payments from customers
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
End Point Assessment
Functional Skills Training (if required)
Work Based Training
Monthly Tutor Sessions (in the work place)
Training Outcome:
This position could lead into a permanent role within Foto Factory Limited
Employer Description:We capture more photos than ever before so let’s make sure our precious memories don’t go unseen; print your photos from digital media and share your photos today, at Foto Factory in Bromsgrove. We’ll help you relive the good times over and over again with our photo printing service; digital photos in Bromsgrove.Working Hours :9.00am - 5.00pm, with 30-minutes for lunch, Monday - Saturday, and one day off during the week.Skills: Communication skills,IT skills,Customer care skills,Team working,Friendly & Polite....Read more...
Administrative elements adding learners on PICS
Customer Service including greeting customers
Dealing with telephone calls
Clean reception area, signing in
Filing and photocopying
Laminating and designing displays
Keeping reception and rest room clean and tidy
Adhere to practice policies and procedures
Training:
Customer Service Practitioner Standard level 2
English and maths Functional Skills
End Point Assessment
Training Outcome:Progression into full time employment folllowing completion of Apprenticeship.Employer Description:The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centres in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.Working Hours :Monday to Friday, 9.00am - 4.00pm, with a paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Build and configure end-user devices:
Arrange break-fix repairs with external service partners
Build upon our break fix offering, with process and controls.
Continual service improvement:
Identify and drive forward improvements to process / service
Field incoming service desk incidents and requests
Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins
Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform
Maintain our asset management database, tracking changes accordingly
Provide a high-level of customer service and adhere to service management principles and processes (ITIL)
Resolve IT service desk requests and incidents
Escalate issues to 2nd/3rd Line and Major Incident teams when required
Deal with / manage third parties for ‘expert’ level support for specific requirements
Action procurement requests for IT equipment, applications, and internet services
Maintain IT Documentation and Knowledge base
Document troubleshooting procedures
Document known fixes
Create / contribute to end-user training guides
Be aware of and escalate security concerns or flags identified promptly
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
You will join the McLaren Apprenticeship Constructing Futures Programme where you will network and build relationships with other Apprentices across the company, giving you a broader scope of the business while working towards a interpersonal / communication skills curriculum
You will have the option to progress to a degree level apprenticeship to further enhance your knowledge and understanding and gain a higher-level qualification
Be able to join our Professional Chartership Support Programme and work towards gaining professional chartership and gain ongoing support for your continuous professional development (CPD)
Employer Description:McLaren group was established in 2001 and operates in construction, property and development in the UK and UAE. We are passionate about creating spaces that inspire and serve customers in the private and public sector. Our core markets include commercial offices, mixed-use buildings, residential, retail, education, distribution and logistics, hotels and leisure.Working Hours :Monday - Friday, between 8.00am - 5.00pm. Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
Title: Customer Experience Specialist
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline is part of RPM International Inc., a multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Bridge between our customers and the sales team, ensuring seamless order processing, proactive communication, and superior service. Engage directly with customers to provide guidance on product selection, manage orders, coordinate logistics, and resolve inquiries efficiently. Monitor inventory levels and work with key individuals to forecast and maintain the supply and demand.
Essential Functions:
• Serve as the first point of contact for customers via phone and digital channels, ensuring a positive and professional experience. • Provide product recommendations, order guidance, and proactive support to enhance the customers' journey. • Follow up with customers on order status, shipping timelines, and any changes to ensure transparency. • Address customer concerns with empathy and urgency, collaborating with internal teams to provide timely resolutions. • Monitor inventory levels and recommend stock adjustments based on customer demand. • Support Inventory Planning and Supply Chain Ops initiatives to align supply with customer demand. • Accurately enter and track orders, ensuring correct pricing, discounts, commission splits, and shipping details. • Utilize selling skills to offer product upgrades, suggest alternatives, and introduce new solutions that meet customer needs. • Work within customer portals to process orders in alignment with specific requirements. • Assist sales representatives with account management, sales initiatives, and customer outreach efforts. • Partner with the supply chain, transportation, and production teams to coordinate order fulfillment and ensure on-time delivery. • Liaise with freight carriers and warehouse teams to arrange cost-efficient and timely shipments. • Actively participate in sales and customer service initiatives aimed at enhancing the customer experience. • Identify opportunities for process improvements to drive efficiency and better serve customers. • Contribute to a customer-centric culture by sharing insights and best practices with the team. • Perform additional duties as assigned. • Commit to the Company's safety and quality programs.
Requirements:
High School Degree or equivalent 2-year Business degree, or minimum 1 year of Customer Service or Sales Support experience. Minimum of 2 years' experience handling product inventory. Experience with Excel, data analysis, and inventory management, preferred
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period up to 8 hours in a day. No unusual environmental, lifting, or exertion requirements are associated with this position.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
Recruit4staff are representing a well-established material handling solutions provider in their search for a Field Service Engineer to work in CarlisleJob Role: Attending customer sites to deliver servicing, maintenance and repairs on a variety of forklift trucks and material handling equipment. The role includes diagnosing and resolving mechanical, electrical, and software faults while supporting customers with aftersales technical assistance. You will complete both planned preventative maintenance and emergency breakdown response tasks. Accurate documentation and communication will be key in providing a high standard of service.Job Details:
Pay: Up to £36,000 per annumHours of Work: 40 hours per week, 8:30am - 5pmDuration: PermanentBenefits:
Overtime paid at enhanced rates (x1.5 and x2)£100 call out bonusTravel paid door to doorCompany pension£15,000 insurance cover on your toolsPDA, phone, laptop and specialist tools providedCompany van with personal use allowed
Essential Skills & Experience:
Strong knowledge of forklift trucks and material handling equipmentExcellent fault finding and troubleshooting abilityMechanical and electrical service and maintenance experienceExperience with preventative and reactive maintenance workGood ICT skills with strong written and verbal communicationExcellent customer service skills
Desired Skills & Experience:
Electrical engineering experienceExperience with Pyroban rated trucksExperience working with Still manufactured material handling equipment
Essential Qualifications:
C&G/NVQ in Mechanical Engineering or equivalentDriving licence
Desired Qualifications:
Pyroban (ATEX) rated trucks qualificationFLT licenceManufacturer training (Linde, Toyota, Nissan, Combilift etc.)Electrical Engineering qualifications
Commutable From: Carlisle, Penrith, Wigton, Keswick, Brampton, Langholm, DumfriesSimilar Job Titles: Field Service Engineer, Field Service Technician, Forklift Engineer, Forklift Technician, Workshop Engineer, Workshop Technician, Mobile EngineerFor further information about this role, please apply now.This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency.....Read more...
If you are interested in becoming a qualified Field Service Engineer, this role is for you.
Through college study and on-the-job training, you will follow the direction of the Area Service Manager/Field Service Engineer in order to learn about the operation and maintenance of gas-fuelled engines and generator sets.
Undertake, as directed and under supervision, when necessary, the day-to-day servicing, fault-finding, stripping down and rebuilding of engines and ancillary equipment.
Under the supervision and direction of a Field Service Engineer, respond to callouts for mechanical and electrical breakdowns as required.
Assist the Area Service Manager and Field Service Engineers to promote the professionalism of Clarke Energy by dealing with customers in a polite and friendly manner and by maintaining a high level of site house-keeping and personal presentation.
Undertake all other tasks and activities necessary to develop the on-the-jobs skills required of a Field Service Engineer within Clarke Energy.
Attend college and complete all work in accordance with the course timetable and as necessary to successfully complete the apprenticeship.
Observe and follow Health, Safety, and Environmental standards and regulations at all times.
You will be working in various locations across the Midlands.Training:
Level 3 Maintenance & Operations Engineering Technician apprenticeship standard
Level 1/2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:To become a fully qualified engineer.Employer Description:Clarke Energy is a multi-award-winning global business specialising in the engineering, installation and long-term maintenance of distributed energy solutions. We have comprehensive resources to support the engineering of your project with capabilities in computer aided design, mechanical and electrical engineering. We have dedicated teams to support you in delivering quality through the project management, installation and commissioning of your project. We value the provision of reliable maintenance services for your power generation equipment delivered efficiently through our extensive network of service engineers. As a Service Department, the main function is to maintain and support gas powered generation plants, whether that is Power Generation only, Combined Heat & Power or Tri-generation. We have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. Across the Clarke Energy group, there are local Service teams providing support in each territory. In the UK, the Service Department is split into two teams, the Service Operations Team and the Aftermarket Sales Team to provide the following service functions to our internal and external customers. Our Field Service Engineers are fully qualified with access to industry specific, accredited training and are expected to utilise both mechanical and electrical engineering knowledge whilst maintaining good customer relationships on a day-to-day basis. They are adaptable and flexible, doing what needs to be done, at the times and locations required.Working Hours :Monday to Friday between 8am to 5pm.Skills: Analytical skills,Attention to detail,Communication skills,Initiative,Number skills,Organisation skills,Problem solving skills,Team working,Time-Management....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company. This role offers excellent benefits and a competitive salary.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
* Lead and motivate a team of agricultural engineers / apprentices.
* Plan workloads, allocate tasks, and monitor progress.
* Collaborate with the group service manager and parts manager for efficient service delivery.
* Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
* Strong knowledge of agricultural engineering.
* Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company. This role offers excellent benefits and a competitive salary.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
? Lead and motivate a team of agricultural engineers / apprentices.
? Plan workloads, allocate tasks, and monitor progress.
? Collaborate with the group service manager and parts manager for efficient service delivery.
? Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
? Strong knowledge of agricultural engineering.
? Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Are you good at multi-tasking? Do you take pride in offering excellent customer service?Benefits include 28 days holiday (including bank holidays) increasing with service, a company pension scheme, London living wage, mental health awareness/resources, employee assistance scheme and full training.Our client is an established provider of gas, electrical, commercial and home services throughout London and South of England. They pride themselves on providing exceptional service levels and they are seeking a Planner to work within their Gas Service department.Your main responsibility will be to the planning of our field-based engineers within your allocated geographical/contracted area to meet the service level agreements (SLA's) of the company's clients in the Council and Social Housing sectors as well as being the main point of contact for the engineers, field supervisors and field managers.General responsibilities include:
Handling calls from engineers and making outbound calls to schedule appointments for outstanding and follow up works, as well as annual gas service checks.Managing the Action Lists to ensure works are completed appropriately in line with SLA requirements.Taking ownership of the engineers (within your patch) daily workload.Monitoring the Company's in-house systems for 'no outstanding works'.Monitoring engineers to ensure they are 'ready for work'.Managing and dispatching any unallocated works.Taking responsibility for managing and monitoring any changes to works scheduled in the event of team absence.Providing administrative support to the team/department where required
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent organisational and is seeking a change.Essential skills required:
Excellent communication and organisation skillsProactive approach to problem solving and self-developmentFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job details:
Planner (Gas Service Department)Cheam, Surrey£27,271.40 per annum (increasing after probation) Full Time - Monday to Friday, 42.5 hours per week (8am to 5:30pm)Benefits include 28 days holiday (including bank holidays) increasing with service, a company pension scheme, London living wage, mental health awareness/resources, employee assistance scheme and full training
If you have the right skills and experience for this role, we would like to hear from you.Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
As a Level 2 apprentice in a retail pharmacy, you will be responsible for supporting the work of the registered pharmacist and other members of the pharmacy team.
Your duties may include:
Assisting with the dispensing of prescriptions and ensuring they are accurately labelled and stored
Preparing and dispensing over-the-counter medicines and other healthcare products
Managing stock levels and ensuring medicines are stored appropriately
Providing basic advice to customers about common ailments and over-the-counter medicines
Performing administrative tasks, such as answering the phone, booking appointments, and filing records
Supporting the delivery of pharmacy services, such as smoking cessation and emergency hormonal contraception
Maintaining a clean and safe working environment, including ensuring that all health and safety procedures are followed
Throughout your apprenticeship, you will also be expected to develop your knowledge of the pharmacy industry, including regulations and guidelines surrounding the handling and dispensing of medicines, customer service skills, and general pharmacy practice.
You will work under the supervision of a registered pharmacist and other members of the pharmacy team, receiving support and guidance as you learn and develop your skills.Training:The Level 2 Pharmacy Apprentice will undergo a comprehensive training program that includes on-the-job training and classroom-based learning.
The training will cover various areas such as pharmacy laws and regulations, health and safety procedures, pharmacy practice, handling and dispensing of medicines, customer service skills, stock management, administrative tasks, and common ailments and over-the-counter medicines.
Upon completion of the apprenticeship, the apprentice will receive a nationally recognised Level 2 Pharmacy Service Assistant qualification.
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
Blended on/off the job training and location to be confirmed.Training Outcome:As a Level 2 Pharmacy Assistant, you will be qualified to work under the supervision of a registered pharmacist in a pharmacy setting.
Your main duties may include dispensing prescriptions, preparing medicines, managing stock, and providing customer service. With experience and further training, you can progress to become a Level 3 Pharmacy Technician and take on more responsibilities, such as managing a team, providing more complex pharmaceutical services, and working with other healthcare professionals to support patient care.
There may also be opportunities to specialise in areas such as hospital pharmacy or mental health pharmacy. As the demand for pharmaceutical services increases, there is a good demand for qualified pharmacy technicians, and there may be opportunities for career advancement, increased pay, and job stability. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :Monday to Friday, 9.00am to 6.00pm, shifts.
May work one evening and alternate weekends.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of cars from routine servicing to electrical fault diagnostics.
You will be an Apprentice service and diagnostic car technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing cars
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skills levels in all aspects of repair, service and maintenance of cars
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:
Training consists of 17 weeks block training over a 3-year period with the remainder of your time being spent at a Honda retailer where practical training and guidance will be provided
You will be working towards an Advanced Motor Vehicle Service and Maintenance Technician - Light Vehicle Apprenticeship (Level 3 qualification) along with Functional Skills in maths and English at Level 2
Honda Challenge Personal Development Programme
You will also work towards Honda internal qualifications
As part of your training, you will attend our Honda Apprenticeship technical centre in Bracknell for block release training (accommodation and transport costs will be covered by your employer)
Training Outcome:
Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management
Employer Description:Cox Motor Group, trading as DJ Cox Ltd, is one of the leading automotive dealership groups in Lancashire and Cumbria, with sites including Lancaster Honda. Founded in 2000 by David Cox, the company has grown rapidly through a strong focus on people, long-term planning, and customer satisfaction.
With a culture that values internal growth and talent development, many of our senior leaders started with the company over 20 years ago. Our commitment to staff retention and creating career opportunities has played a key role in our continued expansion, including major acquisitions like Kendal Motor Village.
We’re proud to consistently rank among the top Honda dealerships in customer satisfaction, and we’re looking for dedicated individuals to join a team that values excellence, teamwork, and long-term success.Working Hours :Monday - Friday (occasional Saturdays), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,• Professional Attitude,Ability to Build Rapport,Self-Motivated,Confident,Adaptable....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions- Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.71 with 0.54 hotspot allowance- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am-10pmSkills: Communication skills,Customer care skills,Team working....Read more...
The two roles you will be supporting in and the duties they include but are not limited to;
1. Customer support specialist. In this role the candidate will analyse the customer base and usage of Telsolutions clients on a monthly basis. The role is to support further service development and strategies including directly support and management of customers and supporting sales efforts to increase commercial growth.
2. Partner service management. The secondary role is to manage all projects developing services that relate to Telsolutions partners. Our partners provide Artificial Intelligence technologies & Payment technologies. New projects are required on an adhoc basis.
To also support all existing services provided to customers.
Provide support for our worldwide customer base and manage simultaneous customer project requests in a highly demanding environment.
Develop and maintain excellent relationships with our customers and partners and help improve and maintain the highest level of customer satisfaction.
Logging and managing projects and issues using appropriate management tools (Salesforce). Proactively working the support ticket queue (Salesforce) and managing customer expectations on resolution time.
Promptly escalate unresolved issues to appropriate internal teams. Provide impeccable follow-up with customer issues and status in a timely manner and set expectations.
Work closely with the development team to help resolve the product bugs and deliver solutions in a timely fashion.
Proactively identify issues and take mitigation steps before they become “noticed” by customers.
Responsible for troubleshooting hardware and software technical issues.
Deliver positive communications to our internal and external customers.
Offer additional tips, best practices, and solutions, related to services & whenever possible help customers & Telsolutions maintain solid relationships.
Maintain a state-of-the-art subject matter expertise on existing and planned technologies, including related products and services.
Feeding back all suggestions for improvement and market research to management.
Ensuring management are aware with all competitive activities within accounts and preventing account loss.
Contributing to the marketing program and plans. Using your event skills to either organize or management all company events or service promotion activities.
Attending Telsolutions events and roadshows. Assisting with sales and discussing Telsolutions services in detail.
Use Visio or comparative products to help the business and its clients design and develop services that are logged for future reference.
All materials produced are commercially sensitive, confidential and the property of the company.
Progressing to;
Support and supervise assigned members of staff that will work on projects for customers.
Support and direct management toward ideas, strategies, concepts, and developments where the business can become more commercial successful and help customers.
Training:Business Administrator Level 3 Apprenticeship Standard.
This will include:
City & Guilds combined knowledge and competency-based qualification, Personal Learning and Thinking Skills.
The program is based on end point assessment, with delivery and location of training to be confirmed.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:This role may evolve to full management of staff over time.Employer Description:Telsolutions provide customer contact technology & services specifically developed for income recovery and customer engagement applications. Our unique strategies and communication services are designed to simplify business process and increase outcomes.
Telsolutions industry experience is second to none for proactive services, with client support and guidance that reduces operational costs and improves income rates. We demonstrate business efficiency gains and savings directly through clear success measurement and continual technology enhancements reviews. Telsolutions are the recognised leader for developing cost effective AI services specifically designed local government and the private finance sector.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated/Enthusiastic,Good Time Keeping,Professional Attitude....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities:
Develop an understanding of our product and service offerings
Identify potential customers and generate sales leads through research and outreach
Assist in preparing sales presentations and proposals
Build and maintain strong customer relationships by providing excellent service
Learn how to handle customer inquiries, negotiate contracts, and close sales
Work collaboratively with internal teams, including marketing and technical support
Keep up to date with industry trends and competitor activities.
Maintain accurate records of customer interactions and sales activities in the CRM system
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Handle customer enquiries via phone and email promptly and professionally
Prepare and process sales orders, quotations, and invoices
Maintain accurate customer records and sales data
Ad hoc reporting to inform the sales team and customer base of spending trends
Liaise with the production and despatch teams to ensure timely delivery
Support external sales staff with administrative tasks and coordination
Provide backup cover during absences and busy periods to ensure continuity of service
Continuously learn product ranges and internal processes to support sales functions more effectively
Any other duties, as demanded by the job role and as requested by your line manager as and when required
Training:Chartered manager (degree) Level 6 (Degree with honours) Apprenticeship Standard:
You will be required to attend Sheffield Hallam University on a series of short study blocks
The degree award is BA (Hons) Professional Practice in Management
Training Outcome:
The employer is ready to invest in the development of the successful candidate
This is a long-term career opportunity
Employer Description:Naylor Industries is a long-established, leading British manufacturer of building & construction products, plastic ducting, concrete, and environmental products with an unparalleled reputation in the market for quality and service.
With over 100 years of expertise and craftsmanship with Naylor, we are committed to investing in our people's continuous development, technologies, and skills for the future. Our highly skilled teams have helped to position Naylor Industries as the market leader it is today exporting globally.Working Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
Manage and reply to all inbound customer support tickets relevant to UK and EU customers
Prepare order resends on 3rd party software if required
Respond to all drop ship partner queries and requests
Respond to all live chat requests from customers
Respond to 100% of trust pilot reviews and take relevant action to seek positive scores
Liaise with third party carriers to ensure delivery is made on time to consumers
Manage all reviews for both products and service on the website and third-party review platforms
Training Outcome:Progression for the right candidate.Employer Description:Tor Coatings Limited manufacture, supply and distribute specialist paints and coatings and produces high-performance building products for the increasingly complex demands of the construction industry. As experts in a wide range of paint and coatings solutions, Tor Coatings provides customers cutting-edge, reliable products with an unbeatable service.Working Hours :Monday - Friday, 08:45 - 17:00.Skills: Communication skills,IT skills,Organisation skills,Customer care skills....Read more...
