Redgate Electrical Services Limited is a professional and reliable electrical company, providing commercial, industrial and residential services to the local community and surrounding areas.
As our new Administration Apprentice, you’ll be the backbone of our professional services, communicating with our clients and helping ensure everything runs smoothly. You will be trained and mentored to learn our processes and internal systems, with future career progression opportunities.
Duties will include:
Data entry, updating client and job records, ensuring information and documents are stored in the correct place
Assisting customers with queries over the telephone and via email, ensuring clients receive a timely response
Offering exceptional customer service
Using Microsoft Excel and Outlook, as well as other software such as QuickBooks and Tradify
Logging, updating and following-up invoices
Assisting with scheduling jobs and planning work calendars with clients and our electrical team
Helping to identify and complete tender and other business applications
Completing supplier registration forms and collecting examples of work projects and testimonials
Continuous learning and development within your career
General administration and housekeeping
Ad hoc general duties
Training:
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times and will have a full induction
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress
Training Outcome:Redgate Electrical Services’ apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that could lead to a permanent job role, and possible internal progression. You’ll gain a great deal of specialist knowledge as you progress through your apprenticeship. There is scope for this Administration Apprenticeship to grow into a permanent Procurement role in the future.Employer Description:Redgate Electrical Services Ltd is a professional and reliable Electrical company serving Lincolnshire, South Yorkshire and surrounding areas. Founded in 2021, we’ve quickly built a strong reputation for delivering high-quality electrical work to both residential and commercial clients. Our team is fully qualified, friendly, and committed to excellent customer service. We use the latest tools and techniques to ensure safe, efficient results and are proud members of NAPIT. Joining Redgate Electrical Services means becoming part of a supportive and growing team where your development is encouraged and your work truly makes a difference.Working Hours :18 hours per week for a Probation Period (8am-4pm, Mon & Tues and 8am-12pm Wed).
Working hours will change to 37.5 hours per week once Probation Period is completed by 29th September - normal working hours are 8am-4pm, working Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional and approachable,Can prioritise workload,Polite telephone manner,Proactive and driven....Read more...
Fabric Engineer – Leading FM Service Provider – Moorgate – Up to £35,000 Location: Moorgate, LondonSalary: Up to £35,000 + Overtime + BenefitsHours: Monday to Friday, 08:00–17:00 Are you a skilled Fabric Maintenance Engineer looking to work on a prestigious commercial site in the heart of London? This is an exciting opportunity to join a leading Facilities Management (FM) Service Provider based at a high-profile, blue-chip office complex in Moorgate. We’re looking for a hands-on, proactive individual with a broad skill set and a solid background in commercial building maintenance. If you're passionate about delivering a top-tier service and enjoy a varied workload, this role is for you. Key Responsibilities:Carry out planned and reactive fabric maintenance tasks across a large static site.Perform basic plumbing, carpentry, and decorating duties.Minor repairs including furniture assembly, lock changes, hinge tightening, blind installation/repair.Support office moves and internal churns (e.g., moving desks, assembling furniture).Provide technical assistance and support to other on-site engineers when needed.Ensure all maintenance is delivered to high-quality standards in line with Health & Safety regulations.Liaise with the helpdesk and management team to update on job progress and any issues.Ensure safe working practices are followed by all staff and contractors on site. Requirements:Proven experience in commercial property/building maintenance.Strong knowledge of general fabric duties: basic plumbing, carpentry, painting/decorating, etc.Excellent communication and customer service skills.Health & Safety awareness.PC literate (basic use of Word, Excel, smartphone apps).Ability to work independently and manage time efficiently. What’s in it for you?Competitive salary of up to £35,00025 days holiday + bank holidaysOvertime opportunitiesInternal & external training providedCareer progression with a leading FM providerCompany pension scheme This is a fantastic opportunity to join a stable and reputable company offering long-term progression and support. Interested?Apply today to be considered and take the next step in your FM career.....Read more...
Full-Time Opportunity | Independent Luxury Opticians | Multiple Locations Near Hull
Zest Optical recruitment is working in partnership with a prestigious independent Opticians based near Kingston upon Hull, East Yorkshire, to recruit a full-time Optical Assistant.
This is an exciting opportunity to join a modern, patient-focused practice known for its premium eyewear collections and exceptional customer service.
Optical Assistant – Role Overview
Join a luxury, modern independent practice
Work across 2–3 boutique branches located in scenic villages surrounding Hull
Provide a personal styling and shopping experience for every customer
Use the latest optical equipment and premium lens technology
Focus on quality over quantity, working with exclusive brands not found elsewhere in the area
Involved in a variety of duties including:
Front-of-house and reception
Dispensing, fittings, measurements, and adjustments
Excellent earning potential through a generous bonus scheme
Working hours: Monday to Saturday, 9am–5pm (4pm on Saturdays)
Optical Assistant – Requirements
Previous experience in an Opticians or optical retail environment
Strong interest in fashion, eyewear, and styling
Confident handling high-value dispensing and customer consultations
Calm, professional, and confident in communication
Enthusiastic about learning and career development
Why Apply?
This is a fantastic opportunity for an Optical Assistant who wants to be part of a high-end, forward-thinking independent practice, where your input and expertise are truly valued.
Apply Now
To avoid missing out, please send your CV to Rebecca Wood by clicking the ‘Apply’ link today.....Read more...
This established and successful inbound group travel company is seeking an experienced Sales Manager to join their dynamic team and take it to the next level.
We're on the lookout for a driven and experienced Inbound Travel Sales Manager to lead a dynamic sales team, drive revenue growth, and ensure exceptional customer satisfaction from enquiry to booking.
Key Responsibilities:
Lead and manage the inbound travel sales team to meet and exceed sales targets
Develop and implement effective sales strategies focused on inbound tourism
Oversee the enquiry-to-booking process, ensuring a high conversion rate
Maintain strong relationships with international agents, partners, and direct clients
Monitor market trends and competitor activity to identify new business opportunities
Prepare and present regular sales reports and forecasts to senior management
Collaborate with the operations and product teams to ensure a seamless customer experience
Requirements:
Proven experience in a sales leadership role within the inbound travel or tourism industry
Strong knowledge of international source markets and travel booking trends
Excellent communication, negotiation, and interpersonal skills
Ability to motivate and develop a high-performing sales team
Detail-oriented with strong organizational and time management skills
Proficient in using CRM systems and sales performance tools
Multilingual skills are a distinct plus
A genuine passion for travel and customer service
The Package:Salary circa £35k depending on relevant experience. Opportunity for hybrid working after 6 month probationary period. Plus other excellent benefits also.
Interested?If you are keen to be considered for this fantastic role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michae@traveltraderecruitment.co.uk.....Read more...
As a Trade Supplier Apprentice, you will be working in all aspects of the business from stock control, customer service and sales. This is a fantastic opportunity for someone like you to start your career in the Electrical Wholesale sector.
We are looking for a highly motivated apprentice to join our busy branch.
After full training, responsibilities will include:
Managing stock in and out
Picking and packing customer orders
Liaising with customers on the trade counter
Store transfers & stock control
Completing the sales paperwork in the office
Raising quotations
Taking payments
Sales calls to customers/suppliers
Processing orders on the computer system
Answering customer enquires
Training:
As an apprentice you will complete a Trade Supplier Level 2 qualification with a national training provider
Your apprenticeship training will focus on your job, is completed at the workplace and you will be allocated a tutor and a study session in your working week
Components of the Trade Supplier Level 2 Apprenticeship:
Competence/Knowledge based qualification
Functional Skills - maths and English (if required)
End Point Assessment - Final Knowledge Test, Observation and Discussion
Training Outcome:
Excellent opportunity for the right person upon successful completion of the apprenticeship
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Number skills,Physical fitness,Timekeeping,Eager to gain a qualification....Read more...
What you’ll be doing:
Outbound Sales Calls: Engage with potential customers to promote and sell our products/services, and create new business opportunities.
Customer Relationship Building: Develop and maintain positive relationships with clients, ensuring excellent service and customer satisfaction.
Lead Generation: Assist in identifying and qualifying leads, reaching out to new prospects, and setting up meetings or calls for the sales team.
Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers.
Sales Reporting & Administration: Maintain accurate records of sales calls, customer interactions, and follow-up actions.
Team Collaboration: Work closely with your colleagues and sales managers to achieve monthly targets and goals.
Training & Development: Receive hands-on training and guidance from experienced team members to help you succeed in your role.
Training:Your training plan:
Level 3 IT Tech Sales Standard
Apprenticeship training will be delivered online
Full support from the tutor for the duration of the apprenticeship
Training Outcome:Comprehensive Training: Get all the tools and support you need to excel in telesales.
Career Progression: Opportunities for growth.
Dynamic Team Environment: Work alongside a supportive team.
Ongoing Development: Learn new skills and build your sales career If you’re ready to jumpstart your career and join a thriving team, we’d love to hear from you!Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :8.00am - 5.00pm, Monday - Friday.Skills: IT skills,Communication skills....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support.
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 hrs to 16:00 hrs or 09:00 hrs to 17:00 hrs, 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 to 16:00 or 09:00 to 17:00, 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Meet and greet patients that come into store.
Answer telephone and deal with patient queries.
Pre-screen patients before they see the optician. This includes; registration, eye pressure checks, photos, OCT, fundus camera and visual fields.
Courtesy phone calls for next day clinics.
Dispensing at all levels including, single vision, bifocals and varifocals. Taking accurate measurements, finding out customer needs and dispensing appropriate lens options.
Making sure patient orders are ready for their collection appointments.
Fitting glasses; making any necessary adjustments to frames (nose bridge, behind ears etc).
Repairs- Nose pads, pins in frames, transferring lenses into new frames.
Training:An apprenticeship includes monthly training in your workplace with the tutor coming out to the work place.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of optical products, so a passion for fantastic customer service is a must! You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team.Working Hours :Your working week will consist of 5 shifts, Monday - Saturday and hours will be 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Organise and report data
Managing in-house computer systems
Answering incoming calls to the office
Use of bespoke software
Any other admin duties as requested
Responding to emails
Assisting team members with tasks
Arranging meetings
General upkeep of company records
Supporting manager with tasks
Upkeep of company spreadsheets
Assisting the other team members with lettings compliance
Any other admin duties as requested
Training:
Level 3 Business Administration Apprenticeship Standard
Training is delivered through remote delivery into the workplace, so access to a laptop is essential
Training Outcome:
After successful completion of the apprenticeship there is opportunity to progress into a full-time assistant role with the company
Employer Description:Robertsons property solutions is an innovative, independent estate agency based in Southampton which is built on the foundations of an honest, tailored and proactive approach to selling property without compromising on high levels of customer service.Working Hours :Shifts will be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Provide top-notch customer service while learning new skills.Create and maintain positive relationships with our clients.Handle phone queries efficiently and professionally.
Manage call outs and emergencies with calm and composure.
Assist with various administrative tasks to keep things running smoothly.
Help with booking maintenance, call outs, and repairs.Contribute to team projects and bring fresh ideas to improve our processes.
Training:Once a month blended online and in person at MK College (Bletchley - Institute of Technology).
The rest of the training is done at the employer location. Training Outcome:On successful completion of your apprenticeship, you will be offered a full-time position with the option to develop your career with Guardian Environmental Services Ltd.Employer Description:For over thirty years Guardian Environmental have been providing commercial services for clients.
We provide air con, heating & plumbing, electrical and facilities maintenance. We work with a variety of clients ranging from student accommodation, to warehouses, offices, care homes and car showrooms.
Anything we don’t provide in house we work closely with subcontractors to provide services such as water hygiene testing- roller shutter doors and fire alarms.Working Hours :Monday - Friday, with 30 minutes for lunch, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Customer care skills,Analytical skills....Read more...
Answering incoming calls
Responding to daily customer emails and queries
Maintance of training records to industry standards
Issuing reports/invoices to clinets on request
Certificate production for corporate clients worlwide
Supporting internal departments with arranging and managing training activities
Assisting with online course design and updates on our online server
Supporting the training and examining managers with upkeep of course
Training:Business Administration Level 3 Apprenticeship Standard:
Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
Attending weekly classes to achieve the StandardLevel 3 Business Administration qualification
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.Employer Description:Bostonair Group provide aviation recruitment, line maintenance and technical training services to the aviation industry across the world, with offices in the UK, Ireland, Germany and Singapore. They pride themselves on providing a quality, reliable, safe and fair service to all.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Assist in setting up the counter for the day's trade, cooking meats, pies and pastries.
Serve customers and offer excellent customer service.
Make coffee, serve rotisserie chicken and other quality food and drink products.
Organise stock, stock rotation, and ensure cleanliness standards remain high.
Training:
The Apprentice will work towards their Apprenticeship Standard in Food and Beverage Team Member Level 2.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Day Release programme, which means you will attend Lincoln/Newark College, 1 day per week, term time only. This will fall within your contracted working hours.
Training Outcome:Upon successful completion of the apprenticeship, you will continue to develop your career within the team.Employer Description:The Meatery is an independent high-class butchers shop in Gainsborough.
Located next to Clock House Gastrobar at 1 Lord Street, we have been proud to supply the Clock House since its establishment in 2021 from our internal butchery department.Working Hours :6-hour shifts per week between the hours of 7:00am and 4:30pm, Tuesday to Saturday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative....Read more...
Accounts
Daily Banking
Processing Bank Statement Transactions into the DMS
Reconciling the Bank Statement within the DMS
Setting up Bank Payments
Contacting Customers to confirm Bank Details
Importing Sales Transactions into Sage
Posting Service Plan information to DMS
Chasing Outstanding Debt
Sending Customer Statements
Processing, coding and scanning Purchase Ledger Invoices to the DMS
Raising Sundry Invoices for Intercompany Re-charges
Reconciling Nominal Ledger Accounts
Training:Accounts or Finance assistant Level 2 Apprenticeship Standard:
Day release at Newcastle Training Office
On and off-the-job training
Level 2 aat qualification
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Croxdale Group has been family-owned and run since 1967, proudly providing motorists in County Durham with an array high-quality vehicles and services.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Ensuring bedrooms are cleaned ready for our guests in a timely manner
Working as part of a team and assisting in various housekeeping tasks as required
Reporting any maintenance repairs to the Head Housekeeper
Providing the highest standard of customer service
Training:Hospitality Accommodation Team Member Level 2 Apprenticeship Standard:
All of the training will be delivered to you within the workplace
You will have a trainer allocated to you who will see you once a calendar month
In between these training sessions, you will be expected to come away from your job role to focus on the activities assigned by the trainer
Training Outcome:
Upon completion of this standard you will be able to progress to a level 3 apprenticeship, Hospitality Supervisor is a natural next step
Employer Description:The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.Working Hours :This full-time position includes weekend shifts on a rotating basis. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Physical fitness....Read more...
As the apprentice on the yard, you will be required to complete all yard duties such as:
Feeding
Mucking out
Turning out/ fetching in
Caring for a variety of livery horses
Also, you will be learning skills such as;
Clipping
Loading
Trimming
Bathing
You will improve your customer service skills by dealing with clients over at the riding school and supporting show days. They also have breeding stock on site.Training:All training will be provided on site during your paid working hours. Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.
There will also be opportunities to ride is that is something you would like to do.Training Outcome:For the right candidate there may be an opportunity to progress to full time employment.Employer Description:Long standing employer that has a riding school, sales yard, livery yard and is an affiliated competition centre.Working Hours :Working 5 days out of 7, 7.30am - 4.30pm. Please expect to work some weekend days.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Physical fitness....Read more...
Data Management: Collect and analyse data, update asset management software, and maintain spreadsheets.
Compliance: Monitor asbestos surveys and assist with electrical and gas certification in line with current compliance regulations.
Team Support: Support and assist officers in arranging and updating our various spreadsheets and databases.
Training:Level 2 Customer Service Practitioner apprenticeship standardTraining Outcome:During your apprenticeship you will build a wide range of practical skills within the Social Housing Building and Maintenance department, giving you a solid foundation for a future in housing, data, or local government.
Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Thursday - 8.45am to 5.15pm
Friday - 8.45 am to 4.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Responsibilities:
Answer support calls promptly and handle them in accordance with our documented processes.
Record and prioritise customer queries in a ticketing system ensuring adherence to SLAs.
Build and maintain customer relationships.
Diagnose and troubleshoot a wide range of technical issues providing resolutions or escalating where appropriate.
Actioning change requests for user accounts and systems.
Deploy and maintain a wide range software on customer systems.
Contribute to and help maintain our internal knowledge base.
Educate users on how to use various software and systems.
Maintain a strong knowledge of our companies’ services and products to help effectively and efficiently respond to customers queries.
Training:The training schedule is made up of remote learning session, assignments, and classroom based study. Training Outcome:etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning opportunties through higher level apprenticeships and external training. Employer Description:etiCloud - Delivering tomorrow's technology, today..
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.Working Hours :Monday to Friday, 8 hours per day, 40 hours per week. Shifts between the hours of 8.00am and 6.00pm.
The option for out of hours work is available on a rota basis once settled into the role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Dispensing Optician Jobs Wrexham Technical Support & Returns Manager | Optical Manufacturer | Office-Based Role Full-Time | £31,595.20+ | Monday to Friday + 1 in 6 Saturdays (Paid OT)
Zest Optical are working in partnership with a leading optical manufacturer based in Wrexham to recruit a qualified Dispensing Optician into a Technical Support and Returns Manager position.
This is a fantastic opportunity for a qualified DO looking to move away from the traditional retail environment and apply their technical knowledge in a new, fast-paced customer service and operations setting.
Technical Support and Returns Manager – Role Overview
Office-based role in the Customer Service department at the Wrexham site
Lead and mentor a team of Technical Support Specialists
Manage escalated product queries from Eye Care Professionals (ECPs) across the UK
Oversee the full returns process – ensuring efficiency and compliance with company standards
Troubleshoot visual issues and dispensing concerns with ECPs
Liaise with production to manage returns-related inventory and lens assessments
Analyse return trends and implement strategies to reduce return rates
Contribute to product knowledge development and team training
Full-time, Monday to Friday (8:45am–5:15pm), plus 1 in 6 Saturdays (paid as overtime)
Starting salary of £31,595.20, with potential flexibility for the right candidate and a salary review after probation
Technical Support and Returns Manager – Requirements
Qualified Dispensing Optician (GOC-registered)
Strong understanding of optical products, prescriptions, and dispensing
Previous experience in a customer service, technical support, or team leader role preferred
Confident communicator with excellent interpersonal and problem-solving skills
Comfortable using internal systems and managing case documentation
Positive, proactive attitude with a desire to contribute to continuous improvement
Strong organisational and analytical skills
The Package
Starting salary: £31,595.20, reviewed after probation
Overtime paid for Saturday work (1 in 6)
Private Medical Insurance
Life Assurance
Full-time office-based role – 38.75 hours/week
Join a collaborative team within a respected global optical business
This is an excellent opportunity for a qualified Dispensing Optician looking to apply their knowledge in a new environment while remaining at the heart of optical care and technical excellence.
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the ‘Apply’ link as soon as possible.
You can also message us on WhatsApp for more information.....Read more...
Service Desk Administrator Customer Services help desk Hours– 20 hours per week. Holiday Allowance - 21 days Salary : £14,361 ( £13.80 PH ) Location : Prescott ShiftsWEEK 1 Monday - OFF / Tuesday - 8am-1pm / Wednesday - OFF / Thursday - 1pm-6pm / Friday 8am-1pm / Saturday - OFF / Sunday - 1pm-6pm WEEK 2Monday - 8am-1pm / Tuesday OFF / Wednesday 1pm-6pm / Thursday OFF / Friday 8am-1pm / Saturday - 8am-1pm / Sunday - OFF We are recruiting for an experienced Help Desk Administrator in Prescott to join our team. We are an international facilities management company who have been established in the UK for over 30 years but also have offices across the world. We currently turn over 2 billion per year in the UK alone! We currently employee around 9,0000 employees across England, Scotland and Wales and have many long standing relationships with out clients are able to offer all our clients reactive callout services and planned maintenance tailored to meet their specific needs. Key Responsibilities:
Answering calls and escalating to the relevant team for 8 sites
Taking maintenance calls for hospitals/police stations
Dealing with calls on the service desk with queries and emergency repair calls
Scheduling works and keeping track of them
Carrying out administration duties and inputting information onto the system
Quoting for any equipment or materials needed
Deal with engineers to ensure the projects are completed in sufficient time
Working with Maximo ( training provided )
....Read more...
An opportunity has arisen for a Stairlift Engineer to join a specialist provider of mobility and access solutions, committed to improving quality of life through reliable equipment and responsive service. This full-time permanent role offers a salary range of £30,000 - £35,000 and benefits.
As a Stairlift Engineer, you will be carrying out the installation, servicing, and repair of stairlifts and similar mobility equipment in domestic and commercial settings.
The role is London-based, with daily starts and return to Brentford.
You will be responsible for:
* Installing, maintaining, and repairing stairlifts and associated equipment
* Diagnosing and resolving faults quickly and effectively
* Working independently while adhering to strict safety and quality procedures
* Using basic electrical diagrams and mechanical knowledge to complete jobs
* Maintaining accurate records using the provided digital tools (tablet/laptop)
* Representing the company in a professional and courteous manner on customer sites
What we are looking for:
* Previously worked as a Stairlift Engineer, lift Engineer, Service Engineer, Platform Lift Engineer, Mobility Lift Engineer, Stairlift Technician, Hoist Engineer, Installation Engineer, Through Floor Lift Engineer or in a similar role.
* Experienced in installing and repairing stairlifts and ceiling track hoists, and ideally through-floor lifts and step lifts as well.
* Proven mechanical and electrical knowledge, ideally within mobility or similar industries
* NVQ Level 2 or higher in stairlift/lift installation or maintenance (or equivalent) is preferred
* Ability to interpret technical diagrams and resolve issues on-site
* Full UK driving licence (preferably clean)
* Must be able to pass an enhanced DBS/CRB check
What's on offer:
* Competitive salary
* Bonus Scheme
* Fully equipped company van
* Phone, and tablet/laptop
* Paid overtime
* Company pension scheme
* Free and on-site parking
This is a fantastic opportunity to join a growing business where your skills will be valued and developed.
....Read more...
Deputy General Manager - Luxury Resort in BerkshireSalary: NegotiableLocation: BerkshireAre you an experience hotelier, with a background in a luxury boutique hotel from a strong Rooms/F&B division and are passionate about what you do?Our client is a group operating very high-quality hotels and is seeking an ambitious individual that understand fast pace and high standard can work together to achieve great client satisfaction.RESPONSIBILITIES
To optimize commercial activities within a very competitive environment to ensure Hotel objectives are met.To monitor and maximize the profitability of all departments.Take an active role in forecasting, budgeting and reporting for the hotel.To continue to develop an effective, cohesive & competent team.Ensure all hotel standards and procedures are met.Is responsible for providing innovation and renewal in the hotel's service offer.To embrace and focus on the highest levels of quality in respect to both the hard and soft aspects of the business.
YOUR PROFILE
Previous experience as Hotel Manager / Deputy General Manager in a luxrious HotelStrong food and beverage experienceAbility to lead, coach and animate the Hotel teamPassionate, with a hands-on approachHas a personal commitment to hospitality, customer service & qualityStrong business acumen combined with an excellent leadership and liaison skills.Is committed to the development of the business and the hotel team.Local knowledge is a bonus but not essential....Read more...
This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician– Role
Modern, patient focused environment
Small but busy practice
Team of 3-4 people
Working as the main dispenser
Continued investment into the business - OCT
Specialist clinics - low vision, complex CL's
Access to high quality products
Loyal patient base
Assisting with complex dispensing, pre-screening, adjustments, collections, reception and general admin
Assisting with glazing
Helping to run social media accounts
Stock selection and management
3, 4 or 5 days a week including Saturdays
Opening times from 9am to 5pm (3.30pm on a Sat)
Salary between £28,000 to £34,000 DOE
Dispensing Optician – Requirements
Qualified Dispensing Optician registered with the GOC
Independent experience would be advantageous
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Happy to work in all areas of the practice
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
We are currently looking for an Optical Assistant to join an advanced independent practice based in Sleaford, Lincolnshire.
This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Optical Assistant – Role
Modern, patient focused environment
Working between 2 practice which are close by
Part of a team of 3-5 people in each practice
Continued investment into the business
Loyal patient base
Assisting the high quality team focussing on high levels of care
Assisting with dispensing, pre-screening, adjustments, collections, reception and general admin
Helping to run social media accounts
5 days a week including Saturdays
Opening times from 9am to 5pm (3.30pm on a Sat)
Salary between £23,000 to £25,000 depending on experience
Optical Assistant – Requirements
Recent experience working within Opticians
Independent experience would be advantageous
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
