JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr. Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Ashford Orbital is part of JCB Motor Group.
Throughout all our JCB Group dealerships in Kent and Sussex, it is our aim to deliver a personal, friendly, caring and professional service to all of our customers, since we are a customer centric business.
At the JCB Group we provide our customers with quality new and used vehicles, full aftercare facilities, fleet, rental and motability services, exceeding a customers automotive expectations. Whether you're just around the corner or across the country, our premium products are here for you. From convenient vehicle delivery to our JCB Concierge service, we go the extra mile and provide the JCB Group difference.
Our Story
Where we've come from and what makes us different?
Back in 1998 our Owner and Managing Director, Jonathan Bischoff, had worked his way up to a Sales & Brand Manager in the local car industry, but thought, "I want to do things differently". Jonathan contacted Volkswagen UK Headquarters, a brand he most respected, and put forward his case. In December 1998 he was selected to become one of the first Volkswagen Sponsored Retailers, and at 28 years old, the youngest. Thus the JCB Group was born with just one showroom, which is now our Head Office, at JCB Medway in Gillingham Business Park.
Over the following years, additional brands, buildings and businesses have been added to the group, expanding it from one brand, one branch to multiple manufacturers, used car and van outlets, car and van rental sites, corporate fleet sales, a van modification collaboration and trade parts centres at over 30 sites in Kent, Sussex and Essex.
Jonathan remains at the head of the company, very much hands on with day-to-day business. Continuing to travel to each branch, meeting with managers and staff on a daily basis.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Reporting to the Branch Manager, duties will include:
Provide admin and operational support to Operational Department, allowing Supervisor to pass operational work back to branch
Work closely with internal and external customers
Use of Next Gen/MS office as requested
Invoicing and job costing
Customs Entries
Assist in all aspects of the operation where/when required
Focus on customer service
Regular customer communication / meetings and business reviews
Ensure all reports including internal and customer specific are completed within the deadline
Resolve queries from customers and suppliers
Operate within companies QA system
Any other tasks as directed by their Supervisor or line manager
Admin as required
Ensure Best Practice models are adopted throughout the department
All other tasks as requested by management
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship we envisage a full time role being offered
Employer Description:GEODIS Freight Forwarding UK Ltd supplies and combines freight services, information management and added value into integrated solutions. As part of the GEODIS Group, GEODIS Freight Forwarding supports GEODIS’ capacity to offer customers one partner to solve their supply chain challenges worldwide. It has revenues of 2 billion euro’s and more than 5000 employees working in 45 countries around the world.Working Hours :Monday to Friday 9.00am to 5.30pm with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Retail ManagerSkopes is a leading menswear retailer, we have stores/concessions across the UK and have been operating now for over 75 years.The business is expanding further and we are currently seeking an experienced Retail Store Manager for our menswear store unit based within Ross Labels Ltd, Labels Outlet Shopping, Overross, Ross on Wye, Herefordshire, HR9 7QJ.This is a superb opportunity to join our well-established yet ever-growing company, in a managerial position. A dynamic individual is sought and will be responsible for managing the store unit and team, organising staff rotas, sales and customer service, merchandising stock, plus use of till and card machine.Salary / Benefits:Along with a competitive basic salary, we offer:
£24,375 basic, plus excellent bonus and commission, £27.5K OTE.Commission scheme is payable on team sales, not an individual target.28 days holiday.Workplace pension scheme.Staff discount scheme.Full training on all our stock.
Hours:
37.5 hours per week between store opening times. (More hours may be required from time to time to cover staff shortages or busy periods etc.)
To be considered for this opportunity you must have Managerial experience within a fashion retail environment. Great career prospects await the successful candidate!If this sounds like the opportunity for you, please apply ASAP.....Read more...
Prepare walls, ceilings, and other surfaces for plastering.
Mix plaster and other materials to the correct consistency.
Apply plaster, render, and skim surfaces to achieve smooth finishes.
Repair and patch damaged plaster on walls and ceilings.
Learn different plastering techniques, including decorative finishes.
Use hand tools, trowels, floats, and other equipment safely.
Read and follow construction plans, specifications, and instructions.
Work at height safely, using scaffolding or ladders as required.
Collaborate with other tradespeople on site as part of a team.
Maintain tools, equipment, and work areas in a clean and safe condition.
Training:Level 2 Plasterer apprenticeship, including any required Functional Skils in English and maths
Training will take place at our Bristol training centre, 127 South Liberty Lane, 3 consecutive days a month Training Outcome:Qualified Plasterer – Work independently on walls, ceilings, and decorative plastering projects.
Specialist Plasterer – Develop expertise in advanced techniques such as ornamental, decorative, or heritage plastering.
Supervisor / Team Leader – Lead small teams, manage tasks on site, and oversee junior plasterers.
Site Manager / Construction Manager – Progress to managing larger projects, coordinating teams, and ensuring quality and deadlines are met.Employer Description:Established in 2012 and based in Bristol, Buildserv Contractors Ltd is a specialist contractor renowned for delivering high-quality construction services across the UK. The company excels in various sectors, including residential, commercial, and industrial projects. With a commitment to excellence, Buildserv Contractors Ltd ensures that each project is completed to the highest standards, on time, and within budget. Their experienced team is dedicated to providing innovative solutions and exceptional customer service, making them a trusted partner in the construction industry.Working Hours :Monday - Friday 8am - 4pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Initiative,Physical fitness....Read more...
Prepare and set out roof areas ready for slating or tiling
Cut, shape and fix slates and tiles to create durable roof coverings
Carry out repairs and maintenance on existing roofs
Work safely at height, following health and safety procedures
Use a variety of tools, equipment and roofing materials correctly
Learn to read and follow drawings, plans and specifications
Support the roofing team on site and develop teamwork skills
Gain experience of working outdoors in different environments and conditions
Training:
Training will take place at our Bristol centre, 127 South Liberty Lane, 3 consecutive days per month
Training Outcome:
Qualified Roofer– On completion of the apprenticeship, you’ll be recognised as a trained roofing slate and tiler, able to work independently on a range of projects
Specialist Roofer– Progress into advanced roofing techniques such as lead work, heritage roofing, or solar panel integration
Team Leader / Supervisor– With experience, take on responsibility for leading small teams and supervising projects
Site Manager / Contracts Manager– Move into managing larger projects, overseeing budgets, materials, and teams
Employer Description:Established in 2017 and based in Bristol, Heritage Building & Roofing Ltd is a family-run business with over 20 years of experience in the building trade. The company specializes in a comprehensive range of roofing and building services, including pitched and flat roof replacements, lead welding, fascia and gutter replacements, and full-scale renovations and extensions. Their skilled team is committed to delivering high-quality craftsmanship and exceptional customer service, ensuring that each project is completed to the highest standards. Operating primarily in Bristol and the surrounding areas, Heritage Building & Roofing Ltd is dedicated to providing reliable and efficient construction solutions tailored to meet the unique needs of their clients.Working Hours :Monday- Friday
8am- 4pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Physical fitness....Read more...
To maintain all customer records and documentation
To maintain online customer records accurately
To help with production and collation of reports for Head of Customer Relations
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional College once per month for sessions with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:The team primarily works on social housing planned repairs and emergency call-outs, managing bookings with tenants and keeping clients updated. We are based in Buntingford, working from a newly built office.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
A word-class provider of materials testing technologies is looking for a Technical Sales and Account Manager. This is a pivotal position focused on strengthening and expanding relationships with key industrial clients. You will work closely with our Customer Experience and Sales teams to ensure contracts are renewed, new opportunities are identified, and service excellence is consistently delivered.
Key Responsibilities
Develop and maintain long-term partnerships with high-value industrial accounts.
Gain deep insight into client needs and deliver tailored, value-driven solutions.
Lead contract renewal processes and identify opportunities to upsell services.
Conduct strategic account reviews to align services with client goals.
Collaborate with sales teams to recover lapsed accounts and target competitor business.
Maintain accurate records and reporting through our business systems.
Key Skills:
Proven experience in technical sales and key account management.
Strong negotiation skills and the ability to influence decision-makers.
Full, clean UK driving licence.
Additional Details
Hybrid role with both office-based and field-based responsibilities, including up to 60 percent travelling.....Read more...
A word-class provider of materials testing technologies is looking for a Technical Sales and Account Manager. This is a pivotal position focused on strengthening and expanding relationships with key industrial clients. You will work closely with our Customer Experience and Sales teams to ensure contracts are renewed, new opportunities are identified, and service excellence is consistently delivered.
Key Responsibilities
Develop and maintain long-term partnerships with high-value industrial accounts.
Gain deep insight into client needs and deliver tailored, value-driven solutions.
Lead contract renewal processes and identify opportunities to upsell services.
Conduct strategic account reviews to align services with client goals.
Collaborate with sales teams to recover lapsed accounts and target competitor business.
Maintain accurate records and reporting through our business systems.
Key Skills:
Proven experience in technical sales and key account management.
Strong negotiation skills and the ability to influence decision-makers.
Full, clean UK driving licence.
Additional Details
Hybrid role with both office-based and field-based responsibilities, including up to 60 percent travelling.....Read more...
Daily/Weekly Tasks:
Undertake tasks relevant to experience
Participate in the health and safety operating plan
Liaise with the shop floor operatives and business unit managers on relevant issues
Assist the maintenance manager in ensuring that all machines run to maximum efficiency through use of the preventative maintenance systems
Liaise with the quality team to ensure a continuing reduction in rejections due to faulty machines, both in-house and customer returns
Support the maintenance manager in the execution of his duties
Training:This is a Level 3 Mechatronics apprenticeship, delivered over a 30 month period.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, for the first 10 months.Training Outcome:Upon full completion of the apprenticeship, there may be a full-time position available at the company for the right candidateEmployer Description:We work to improve the relationship with our customers, offering metal solutions that meet high standards of innovation and sustainability, the result of a highly collaborative organization worldwide.Based on objectives such as safety, health, quality and respect for people and the environment around us, as well as technological innovation and continuous improvement, we compete worldwide in terms of cost, profitability, service and quality.Working Hours :Monday to Friday 7am - 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Driving License....Read more...
Prepare walls, ceilings, and other surfaces for plastering.
Mix plaster and other materials to the correct consistency.
Apply plaster, render, and skim surfaces to achieve smooth finishes.
Repair and patch damaged plaster on walls and ceilings.
Learn different plastering techniques, including decorative finishes.
Use hand tools, trowels, floats, and other equipment safely.
Read and follow construction plans, specifications, and instructions.
Work at height safely, using scaffolding or ladders as required.
Collaborate with other tradespeople on site as part of a team.
Maintain tools, equipment, and work areas in a clean and safe condition.
Training:Training will take place in our Bristol centre, 127 South Liberty Lane, 3 consecutive days per month Training Outcome:Qualified Plasterer – Work independently on walls, ceilings, and decorative plastering projects.
Specialist Plasterer – Develop expertise in advanced techniques such as ornamental, decorative, or heritage plastering.
Supervisor / Team Leader – Lead small teams, manage tasks on site, and oversee junior plasterers.
Site Manager / Construction Manager – Progress to managing larger projects, coordinating teams, and ensuring quality and deadlines are met.Employer Description:Known for delivering a professional, friendly, and reliable service, the small but highly skilled team boasts over 70 years of combined experience and is dedicated to ensuring high-quality workmanship paired with effective project management.Working Hours :Monday - Friday 8am - 4pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Physical fitness....Read more...
Regional Lens Consultant – West Midlands & South West
Zest Optical are seeking to recruit a Regional Lens Consultant for a leading manufacturer of ophthalmic lenses. This role focuses on building strong, long-term relationships with customers in the independent optical market across the West Midlands & South West (Worcestershire, Warwickshire, Herefordshire, Gloucestershire & South Wales).
The successful candidate will drive sales growth and expand the presence of lens products within the assigned territory across both Independent and Lab channels.
Regional Lens Account Manager – Role
Achieve agreed sales targets within the specified territory.
Educate and train all levels of customer employees on product features, benefits, technical and optical knowledge, and effective sales techniques to enhance product mix and overall sales.
Increase sales versus competitors through persuasive and compelling account management strategies.
Deliver excellent customer service through regular visits, follow-ups, and ongoing engagement to meet customer needs.
Manage entertainment and expenses budgets efficiently, planning the most economical coverage of the territory.
Execute agreed joint marketing campaigns and local promotions to drive sales growth.
Regional Lens Account Manager – Requirements
FBDO qualification / Practice Manager experience preferred.
Able to work independently and meet tight deadlines.
Strong communication skills, both verbal and written, across all levels of an organization.
Regional Lens Account Manager – Salary & Benefits
Base salary circa £32,000.
Excellent bonus scheme.
Company car and a range of additional benefits.
Don’t miss out on this exciting opportunity! Click the Apply Now link below to take the next step in your career.....Read more...
Key Account Manager, Leading Drinks Wholesaler, London, Up to £55,000 plus Commission This role is super exciting and I am very happy to be working with such an established Drinks Wholesaler in the South and London. This business has a fantastic reputation and an ongoing commitment to standards, with an exciting range of products to work with. This client is looking to double in size over the next 6 years! They are currently seeking a Key Account Manager to drive growth across London. This territory has a track record for success and requires a candidate with a strong sense of entrepreneurship to drive the growth. The ideal candidate will thrive in an autonomous environment! Company Benefits:
Exceptional bonus, progression opportunities and car allowance.Travel and expenses paid, plus drinks vouchers and company discount.Hybrid working & Flexible working pattern
Key Account Manager responsibilities include:
Drive business growth by increasing sales volumes and securing new business within the on-trade sector (pubs, bars, restaurants). New business will be a focus for the role.Build and maintain strong relationships with key accounts, ensuring long-term partnerships.Develop and execute tailored sales strategies to meet customer needs and company objectives.Manage the commercial aspects of accounts, including pricing, contract negotiations, and profit margins.Regularly meet with customers to discuss product offerings, market trends, and growth opportunities.Collaborate with internal teams (marketing, logistics, finance) to deliver seamless customer service.Monitor competitor activity and market trends to stay ahead of the industry landscape.
The Ideal Key Account Manager:
The candidate will preferably have a proven track record in Sales and business development.Proven track record in working within the drinks industry, with extensive knowledge of the sector.Must have extensive experience for winning new business in the ON trade sector.A strong commercial acumen and ability to negotiate and build relationships. Fantastic attitude and self starting ability, a thirst for progression.Must be results focused with good communication and teamwork skills.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity’s values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Deputy Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire Salary: £27,000 -£29,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you an experienced retail professional with a passion for people, purpose and pre-loved goods? This is your chance to make a real difference in the community while building your leadership career in the charity retail sector.
A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it’s a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.
About the Role
As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.
This is a hands-on, multi-faceted role that spans shop floor leadership, people management, operational coordination, and community engagement.
Key Responsibilities:
Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity’s values
Work collaboratively across the wider retail and support team
About You:
Essential:
Previous retail leadership/supervisory experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Desirable:
Retail management experience in charity or second-hand retail
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Experience supervising volunteers
First Aid or Health and Safety qualifications
Passion for sustainability and social impact
Why Apply?
Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture
Ready to step into a meaningful retail management role?
Apply today and be part of something bigger.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Check and monitor all customer orders received daily, via our integrations or manually via email.
Answers all customer queries within 24h (working day) via the marketplace portals. Queries can be product- or service-related. Monitor the resolution of tickets/issues for each customer and follow up.
For all customer inquiries for missing or damaged parts, book replacement parts with our warehouse team, and arrange for customer delivery.
For customers wishing to return their purchase, book the return to the account and arrange for our carrier to collect the item from the customer.
Investigate recurring customer complaints/queries, reporting findings to your line manager.
Share daily warehouse stock feeds with customers.
Support the sales team with administrative tasks, including creating PowerPoint presentations and compiling Excel product data collection sheets.
Participate in various sales campaigns periodically throughout the year.
Manage out-of-the-box items stored in the storage unit and promote and sell products to customers in the local community.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:After completion of the apprenticeship, is for the right person to join the team in a permanent administration role undertaking the full range of administration work throughout the company.Employer Description:Sourcebynet designs, sources, and delivers an extensive range of furniture and flooring products from around the world.Working Hours :Monday to Friday, 9.00am - 5.00pm with a 30-minute paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
The Company:
Substantial growth, a testament to the hard work of employees across the business.
Established for over 30 years, retaining independent roots.
Pride in providing the highest level of service and support.
Specialists dedicated to key market sectors.
Benefits of the Internal Sales Executive Role:
Basic Salary up to £35,960
Branch bonus scheme
pension scheme and 23 days of annual leave.
Working Monday-Friday (7 AM–4 PM or 7:30AM-4:30PM or 8 AM–5 PM).
Opportunities for career development
The Role of the Internal Sales Executive:
Selling insulation to contractors and merchants of various sizes, including large residential projects.
Quoting, pricing, and processing orders while supporting the external sales team.
You’ll be given a ledger to nurture and grow, making it your own.
Working closely with a collaborative team in the sales office, reporting to the Business Unit Manager.
Managing customer relationships, addressing inquiries, and ensuring excellent service.
Utilising a simple and effective CRM system to manage data and streamline operations.
Working Monday to Friday (7 AM–4 PM or 7:30AM-4:30PM or 8 AM–5 PM) based in the sales office by Heathrow.
The Ideal Person for the Internal Sales Executive Role:
Will be knowledgeable in insulation.
Experienced in internal sales, particularly within merchant or distributor environments.
Customer-focused with excellent communication and negotiation skills.
You’ll be proactive and keen to get your ledger growing.
Familiar with the use of MS Office and comfortable with CRM systems.
If you think the role of Internal Sales Executive is for you, apply now!
Consultant: Sarah Dimmock
Email: Sarahd@otrsales.co.uk
Tel: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About Us:
We specialize in sales, technical, and commercial jobs in Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their markets. We place all levels of personnel, up to Director level, across the UK and internationally.....Read more...
Are you a Technical Customer Support Engineer looking for a new role based in Nottinghamshire?
My client is an awarding winning company who design and manufacture a range of complex electronic products that are used all over the world.
They currently require a Technical Customer Support Engineer, who will report into the Customer Support Manager. You will provide technical support and guidance for customers and distributors, ensuring the right equipment is specified for projects, designing bespoke systems and responding to a variety of queries. You will be part of the customer facing team, communicating with clients via phone, email and web chat, upholding the company’s values and delivering the high-quality service that our customers value.
Responsibilities include:
Assessing new project enquiries, responding to customers and booking project details on to CRM system
Identifying the correct system types to meet the project requirements, from a range of products and companion distributed products.
Technical support and guidance, including remote troubleshooting of complex systems.
Preparing equipment quotations, responding to bids in a timely manner.
Site visits, surveys, customer meetings and demonstrations, including report writing to follow up.
Providing technical training to customers.
The ideal Technical Customer Support Engineer, Nottinghamshire will have a blend of the following skills and experience:
Experience of audio systems and technology.
Experience designing on CAD programmes.
Personable manner with customers and able to give clear, concise explanations of technology systems
Good IT skills, experience with Microsoft Office and quick to learn new software packages
APPLY NOW for the Technical Customer Support Engineer job based in Newark, Nottinghamshire by sending your CV to rdent@redlinegroup.Com.....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Sudbury, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £45,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 6890
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Sudbury, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £45,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 6890
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Sudbury, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £45,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 6890
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Lowestoft, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 4658
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include, but not be limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed, completed safely, and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction PhasE Conduct Pre-Construction Effective Close-out Cost Estimates and Schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report on as required. When needed, coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willingness to change with business necessity Professional and leads by example Diversity awareness and the ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour response to all inquiries Ability to use and understand Microsoft Office and other software as required. Specification Development Stage: Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification request and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish Project Schedule. Assists the Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meeting and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain a Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits the job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all applicable parties. Maintain the Project Schedule and update it weekly. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. Other Requirements: Ability to travel out of town, which may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass a pre-employment drug test Ability to read, write, and speak English Apply for this ad Online!....Read more...
Transport Manager (First Line)- Runcorn - Earn £34,000 p/a - Temp to Perm opportunity - Full-time - Apply Now. Job Title: Transport ManagerLocation: RuncornPay Rate: £34,000 per annumShifts: Full time hours (48 hours a week) with start times between 05:00 and 07:00 Tuesday to Saturday Ignition Driver Recruitment are looking for reliable, experienced Transport First Line Managers to join our team and play a vital role in keeping the supply chain moving. This is an exciting opportunity for someone to join our clients Home Delivery Network and as an experienced leader, your experience, drive and determination will be utilised well within this challenging and rewarding role. To be considered for this role, you will be an experienced transport manager with a strong focus on customer service. You must have previous experience in a high-volume transport and warehouse environment. What You'll Do:Proactively manage and motivate the team to ensure best performanceSupport with employee developmentEncourage a culture of excellenceInvestigate and manage any performance, conduct or capability issuesContribute to the training and development of yourself and the delivery teamsManage and develop accident reduction innitiativesManage role related KPI's Work closely with the Warehouse and Planning teamsWork on an ever changing Transport plan to ensure the smooth running of daily deliveriesWhat You Need: Previous experience working within Transport, Warehousing and Logistics is essential You will have demonstrable shift manager/team leader experienceExperience working with a Unionised workforce would be beneficialYou will need to have PC skills and be able to use Microsoft Office as well as industry related software (Kronos, Oracle etc)You must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.Why Work With Us?Competitive SalaryCompany Pension SchemeGenerous HolidaysCycle to Work SchemeOnline discount platformsCareer Progression and DevelopmentTemp to Perm opportunity for the right indiviudal If you are a strong leader, and you are able to implement and manage change, as well as planning and using resources in a cost effective manner, this role would suit. Apply Today – Drive Your Career Forward With Us!....Read more...
Our client is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation’s favourite parcel carrier for eight years running, they have a very clear strategy to support their enviable position. They deliver the best service, use the best technology, recruit and retain the best people in the industry and be the UK's most sustainable delivery company. Job Description They are currently recruiting for Warehouse Operatives to work nights at their Depot in Gloucester GL2 2AP. Their rapid growth means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company. They have fantastic opportunities for hardworking, driven and flexible individuals to join their team. You will have a hands-on role, ensuring that all their customers parcels are unloaded from their vehicles, sorted through their industry leading sortation equipment and sent back on their way for next day delivery across their Network. The key responsibilities of this role are: To handle parcels within the specified parcel definition, either manually or mechanically as directed by the Shift Manager To use the available equipment to complete security checks To ensure that available equipment is in full working order and report any faults if required To monitor and prevent damage to goods and to inform a Shift Manager where damage is identified To monitor and prevent damage to vehicles and machinery and to inform a Shift Manager where damage is identified To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer Carry out such other duties as may reasonably be requested by the Management or the Shift Manager Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability. Qualifications Shift Patterns Available 5 nights per week working from 23:30 to 08:00 4 nights per week working from 23:30 to 09:30 Our depots are operational 365 days a year so weekend working will be required Additional Information Remuneration Ideally we are looking for someone who is available to start immediately. In return we can offer you a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers. DPD is a Valuable 500 company and a Disability Confident Employer....Read more...
