JOB PURPOSE
To support the IT Operations teams in all aspects of relevant service delivery.
To assist in maintaining a high standard of customer service to the South Devon Health Community.
To support the IT Operations teams in the day-to-day running and delivery of services provided by the department.
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY
Ensure appropriate and accurate documentation is recorded relevant to the role.
Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates.
Participate in monitoring IT Service Desk requests.
Dealing with telephone calls and enquiries efficiently in a polite and professional manner.
Prioritise own workload to meet deadlines.
Participate in departmental team meetings offering suggestions and recommendations as appropriate to improve the current service.
With the support of the line manager, identify own learning requirements and maintain effective skills to carry out the role.
Attend review meetings with the line manager and mentor.
Assist in monitoring health and safety in the working environment and report any concerns to senior staff.
Maintain confidentiality.
Always adhere to the Trust’s and department’s policies and procedures. Attend college as the programme outlines.
Training:
Six hours per week of study / training with South Devon College.
Training Outcome:
On successful completion of the apprenticeship, there will be an opportunity to apply internally for other vacancies within the NHS.
Employer Description:We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Account Manager - Food Industry Devon Basic Up to £34,000 + Bonus / Commision + Company Car + Excellent Benefits My Client, a Food Service Provider based near the Somerset / Devon border are currently seeking a highly motivated Account Manager to join their team focusing primarily on existing clients. The main purpose of the role will be to manage & develop customer relationships to maximise sales and support quality of services to members. Responsible for sales activities for assigned customers predominantly based in the South West. The ideal candidate will have experience in a Sales role in the Food Industry and will be based in the South West Account Manager Roles and Responsibilities will include: ·Develop and maintain strong relationships with key accounts ·Serve as the main point of contact for clients, addressing any questions, concerns or requests for information ·Work collaboratively with transport, warehouse, purchasing and accounts teams internally to ensure client satisfaction and successful delivery to our members ·Identify and capitalise upon opportunities for account growth and upselling of products or services, as well as reaching out to potential businesses to expand membership base ·Prepare and deliver presentations to clients, showcasing the value and benefits of our business and products ·Monitor market trends and competitor activity to identify potential business opportunities ·Provide regular reports and updates on account performance to management Account Manager Required Skills & Qualifications: ·2+ years in Sales / Business Development, ideally in the food industry / Bakery ·Excellent communication and negotiation skills at all levels ·Strong commercial awareness and analytical skills ·Self-motivation with excellent time management ·Experience of planning and managing field visits ·Proven ability to build and influence relationships. ·A team player with a customer-first attitude Salary and Benefits: ·Basic 30-34k with up to £4k potential bonus. ·Excellent work life balance, 37.5hr contract, Monday-Friday ·Fully expensed company car and no hard sell approach dealing primarily with existing accounts across the South West. If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager ....Read more...
Job Title: Bar Manager – Luxury Hotel - CotswoldsSalary: Up to £35,000Location: CotswoldsA great opportunity has become available at the fantastic luxury hotel in the Cotswolds. I am recruiting a passionate & knowledgeable Bar Manager or someone who is ready to take the next step. As Bar Manager you will be responsible not only for the cocktail and drinks menu, but also for the training and development of the team. About the position
Responsible for the smooth running of the barDrive staff training to the highest levelDeliver fantastic service to the guestsWork closely with all departments to ensure the best results are metPromote upselling to drive salesManage the budgets & rota to ensure financial targets are met
The successful candidate
Will have previous bar management experience A high level of customer serviceWine and Spirits qualifications ideallyHave a can-do attitude and be willing to go the extra mileStrong knowledge and a passion for food and drink
Company benefits
Competitive salaryService ChargeTraining & development programDiscounts throughout the group30 days holiday (rising one day every year)Wellbeing program
If you are keen to discuss the details further, please apply today or send your cv to Ed at COREcruitment dot Com....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Business Admin
Solution-based sales
Identifying customer needs
Meeting commercial KIP's
Training Outcome:We offer rapid internal progression opportunities from day one, with progression to Assistant Manager within the first 12–24 months and after the first two to three years, you could be setting your sights on the position of Store Manager. But it doesn’t have to stop there! We also offer the promotional opportunities of transferring over to Vodafone Core, for those with future career goals outside of retail.Employer Description:We are a Vodafone Partner Agent, based in Somerset, currently offering employment opportunities within our Web Chat team working in our office in Street.
Approaching every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer’s needs. Retaining and growing our customer base.
We are always improving, evolving, and excelling at what we do.
Could you be the one with enough energy and initiative needed to help us deliver amazing customer service and sales each day?Working Hours :Opening hours are 8am to close at 10pm. Your shift would be 8.5hours per day with a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Support the Project Manager and Operations Team in delivering projects and service contracts
Learn to manage projects and service contracts from initiation to completion, ensuring accuracy, quality, and budget control
Work on multiple projects often simultaneously, gaining exposure to real-world challenges and solutions
Gradually take on more responsibility, eventually leading projects as your skills and confidence grows
Training:Associate Project Manager Level 4 (Higher national certificate) Apprenticeship Standard:
The Project Manager programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments
Training Outcome:
Upon completion of the apprenticeship, there is the opportunity to join the team on a permanent basis
Employer Description:Beckett Voice and Data is a UK-based telecommunications provider with over 30 years of experience delivering innovative voice and data solutions. Known for its customer-focused approach, the company helps businesses modernize their communications through services like Microsoft Teams integration, SIP trunking, intuitive contact centre's and system maintenance. Apprentices at Beckett Telecom will gain hands-on experience, mentorship, and the chance to work on impactful digital transformation projects.Working Hours :Monday - Friday, 9.30am - 4.00pm with 30 minute lunch break.Skills: Communication skills,Organisation skills,Problem solving skills,Team working....Read more...
Support the Project Manager and Operations Team in delivering projects and service contracts
Learn to manage projects and service contracts from initiation to completion, ensuring accuracy, quality, and budget control
Work on multiple projects often simultaneously, gaining exposure to real-world challenges and solutions
Gradually take on more responsibility, eventually leading projects as your skills and confidence grows
Training:Associate Project Manager Level 4 (Higher national certificate) Apprenticeship Standard:
The Project Manager programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments
Training Outcome:
Upon completion of the apprenticeship, there is the opportunity to join the team on a permanent basis
Employer Description:Beckett Telecom is a UK-based telecommunications provider with over 30 years of experience delivering voice and data solutions. Known for its customer-focused approach, the company helps businesses modernize their communications through services like Microsoft Teams integration, SIP trunking, and system maintenance. Apprentices at Beckett Telecom will gain hands-on experience, mentorship, and the chance to work on impactful digital transformation projects.Working Hours :Monday to Friday, 9am - 5pm with 30 minute lunch break.Skills: Communication skills,Organisation skills,Problem solving skills,Team working....Read more...
Customer Service Advisor
Are you an experienced Customer Service Assistant / Customer Service Advisor who is well organised, dynamic and puts the customer first? Do you have the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then a leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable front office team.
As Customer Service Advisor you will benefit from the knowledge of working for a market leader. With a supportive management team and colleagues, you will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious kitchen area where coffee and tea are provided, spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary – 25 days Annual Leave Plus BH (32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program
The Candidate & Role:
Be an experienced Customer Service Advisor / Customer Service Assistant.
Automotive aftermarket / motor trade / factor experience (or similar) preferred but not essential.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RC Customer Service Advisor....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Deputy General Manager - Luxury Resort in BerkshireSalary: NegotiableLocation: BerkshireAre you an experience hotelier, with a background in a luxury boutique hotel from a strong Rooms/F&B division and are passionate about what you do?Our client is a group operating very high-quality hotels and is seeking an ambitious individual that understand fast pace and high standard can work together to achieve great client satisfaction.RESPONSIBILITIES
To optimize commercial activities within a very competitive environment to ensure Hotel objectives are met.To monitor and maximize the profitability of all departments.Take an active role in forecasting, budgeting and reporting for the hotel.To continue to develop an effective, cohesive & competent team.Ensure all hotel standards and procedures are met.Is responsible for providing innovation and renewal in the hotel's service offer.To embrace and focus on the highest levels of quality in respect to both the hard and soft aspects of the business.
YOUR PROFILE
Previous experience as Hotel Manager / Deputy General Manager in a luxrious HotelStrong food and beverage experienceAbility to lead, coach and animate the Hotel teamPassionate, with a hands-on approachHas a personal commitment to hospitality, customer service & qualityStrong business acumen combined with an excellent leadership and liaison skills.Is committed to the development of the business and the hotel team.Local knowledge is a bonus but not essential....Read more...
Catfoss Recruitment Ltd are currently in partnership with a well-established UK market leader and they are looking to recruit a Production Manager on a permanent basis.Production Manager3 direct reports, 40+ indirect reports, all aspects of the manufacturing operation including the production facilities (buildings, plant, equipment)Mon - Fri DaysProduction Manager Job PurposeResponsible for all aspects of manufacturing and the manufacturing team. In a high-volume low-value bespoke printed product environment, ensure that the departmental teams are effectively trained, managed, developed and deployed to meet both customer and company objectives.To actively review performance in a metrics driven environment, driving and supporting continuous improvement programs to achieve manufacturing efficiency at optimal total cost. Optimising throughput and ensuring that operations are aligned with the skills and processes to meet our service delivery lead time objectives. Embrace the fundamental aspects of lean and ‘theory of constraints’ applying them to high-volume bespoke printed products, while adopting a collaborative and coaching based management approach.Working in conjunction with the Managing Director and other members of the management team to develop and implement strategies and processes that ensure the achievement of key operational results in line with the overall business strategy and in compliance with all relevant legislation.Key Responsibilities & Critical Success Measures• Manage all aspects of production in line with KPI targets and achievement of monthly sales targets, by value and volume• Establish and execute daily, weekly and monthly production plans to minimise order backlogs and ensure service delivery aligns with agreed KPI targets• Provide and deliver clear and concise reporting to relevant stakeholders of manufacturing progress against agreed plans, clearly identifying all risks and mitigations• Plan and deliver motivational and inspiring coaching, support, and personal development initiatives for all manufacturing employees in line with company and individual objectives• Develop appropriate production metrics to support the achievement of KPI’s• Ensure compliance and alignment with ISO 9001 and 14001 procedures ensuring accreditations are maintained along with compliance with Health, Safety and Environmental Legislation• Work in close collaboration with sales, customer service and e-commerce to support the generation of new sales and product opportunities, while ensuring a timely conversion of sales leads into orders• To be an integral and influential member of the senior management team of the business• Develop a program to implement aspects of Lean principles, the Theory of Constraints, and 5S where appropriate• Collaborate with HR to maintain the employee Training Matrix- create employee development programs, succession plans and performance management objectives• To be a driver of change within the business• Collaborate with HR to recruit individuals for the production department promoting job applications from candidates of all backgrounds, regardless of gender, race, religion, age, disability, sexual orientation or marital status• Create and implement operational solutions that drive volume growth to be achieved in the most cost-effective way whilst maximising the asset utilisation• Support the Managing Director to develop and deliver the annual operating budget to achieve the long-term business objectives and profitability targetsProduction Manager Functional Competencies• Make timely, clear decisions. Take responsibility for actions, projects and people• Demonstrate initiative, act with confidence and work under own direction in support of the agreed business objectives and culture• Recognise and reward the contribution of others, adapt to the team and build team spirit• Actively listen and consult with others, communicate proactively• Set clearly defined objectives, plan activities and projects well in advance and take account for potential changing circumstances• Track and monitor performance against deadlines and milestones• Focus on customer needs and satisfaction• Set and maintain high standards for quality and quantityProduction Manager Knowledge, Skills, Experience• Ability to manage high-volume low-value bespoke product mix in a short lead time and quick turnaround from commercial experience gained in a print manufacturing environment• Strong leadership skills with the ability to optimise team performance and development with a collaborative approach• Dedicated to focus on continuous improvement, driving change and excellence in the business• Excellent knowledge of Environment and Health and Safety legislation and Employment Law in collaboration with the QESH manager to ensure compliance• Knowledge of manufacturing IT systems and business planning tools• Lean practitioner with a proven track record in continuous improvement and ‘theory of constraints’Production Manager Personal Characteristics• Pragmatic problem solver, with the ability to contend & deliver with conflicting constraints• A self-reliant individual who has the interpersonal skills to interact at all levels of the business• Engaging and motivating leader who can interact in a positive way both internally and externallyProduction Manager previous suitable job titles: Manufacturing Manager, Production Leader, Manufacturing Leader, Production Supervisor, Manufacturing SupervisorPlease apply ASAP....Read more...
General Manager – Exciting Restaurant Group Location: Central London Salary: £55,000 - £60,000 plus bonusWe are recruiting on behalf of one of the most dynamic brands on the high street. Known for its fresh and flavourful food, warm and energetic service, and fantastic reputation, this is an opportunity to join a group that’s truly making waves for all the right reasons.About the RoleThe General Manager will take charge of a site that’s offering is informal yet personable and exceptional fresh food. This is a leadership role for someone who can inspire, motivate, and organically develop their team. A customer-focused approach is essential, as is a desire to make the restaurant stand out as one of the best in the area. The pace is fast, but the atmosphere is personal and welcoming.Key responsibilities include:
Delivering an exceptional guest experience.Driving a high-energy, team-focused culture.Leading by example to maintain high standards and keep both guests and the team smiling.Ensuring the restaurant achieves commercial success while maintaining operational excellence.
About You
Lives and breathes food and service with passion.Can demonstrate success in similar roles, with at least three years of General Manager experience.Has experience managing weekly volumes of £50-£70k.Shows strong stability and progression in their CV.Is obsessed with operational excellence and continuous improvement.Inspires and develops their team to reach new heights.Is a natural leader who drives change and brings out the best in others.Has worked in a high-volume, quality-led environment.Is commercially astute and customer focused.
If you are keen to discuss the details further, please apply today or send your cv to kate at COREcruitment dot com....Read more...
An exciting opportunity has arisen for a Practice Manager to join a growing accountancy practice supporting small businesses and sole traders across the region.
Our client is a well-established, client-focused accountancy firm dedicated to helping small enterprises thrive through personalised financial support and advisory services.
As a Practice Manager, you will be responsible for overseeing day-to-day office operations, managing the team and workflow, and ensuring an exceptional standard of client care and service delivery. This role offers salary range of £35,000 - £40,000 and benefits.
You will be responsible for:
* Supporting small businesses with their accounting and tax needs, using technology to help them achieve their goals.
* Managing the office and team, including outsourced staff, ensuring smooth workflow and meeting deadlines.
* Reviewing work for accuracy and quality, rather than preparing it yourself.
* Building strong client relationships through exceptional customer service and effective communication.
What we are looking for:
* Previously worked as a Practice Manager, Practice Accountant, Client Manager, Accounts Senior, Senior Accountant, Accounts Supervisor, Accounts Manager, Audit and Accounts Senior or in a similar role.
* Experience in managing an accountancy office and team.
* AAT or ACCA qualified / part-qualified, or QBE.
* Understanding of business accounts and Tax Returns Corp Tax/ Self-Assessment completion.
* Ability to lead staff, allocate workloads, and meet critical deadlines.
* Skilled in QuickBooks, Sage, VT, TaxCalc, and Microsoft Excel.
* Full UK driving licence and access to a vehicle would be preferred.
Shifts:
* Monday - Thursday: 9:30 - 5:00
* Friday: 9:30 - 4:30pm
What's on offer:
* Competitive salary
* 25 days annual leave plus statutory holidays
* Employee Assistance Programme (Health Assured)
* Ongoing training and professional development through a national support network
Apply now for this exceptional Practice Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Job Title: Assistant General Manager - Leisure VenueSalary: €2,614 - €3,431 gross per month + 8% holiday allowance + tips + BonusLocation: Utrecht, NetherlandsWe are looking for a driven and ambitious Assistant General Manager to join a dynamic and fast-growing hospitality and leisure concept in Utrecht. This is an exciting opportunity for a passionate professional who thrives in a guest-focused environment and is eager to grow in a leadership role. You will support the General Manager in overseeing day-to-day operations, ensuring smooth business performance, and contributing to long-term success.Key Responsibilities
Support the General Manager in the daily operation and management of the locationSupervise and coordinate all operational activities to ensure efficiency and high standardsRecruit, train, and lead team members, creating a strong and collaborative cultureGuarantee top-tier customer service and guest satisfactionAssist in implementing strategies to improve service, streamline processes, and boost profitabilityHandle guest feedback, resolve issues, and maintain a positive environment for both customers and staff
Requirements
Minimum of 2 years' experience in a managerial or supervisory role in hospitality, leisure, or a comparable industryExcellent leadership and communication skillsStrong sense of ownership, problem-solving ability, and operational insightComfortable working flexible hours, including evenings and weekendsFluent in Dutch (spoken and written) is essential
Job Title: Assistant General Manager - Leisure VenueSalary: €2,614 - €3,431 gross per month + 8% holiday allowance + tips + BonusLocation: Utrecht, NetherlandsIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Job Title: Assistant General Manager - Leisure VenueSalary: €2,614 - €3,431 gross per month + 8% holiday allowance + tips + BonusLocation: Utrecht, NetherlandsWe are looking for a driven and ambitious Assistant General Manager to join a dynamic and fast-growing hospitality and leisure concept in Utrecht. This is an exciting opportunity for a passionate professional who thrives in a guest-focused environment and is eager to grow in a leadership role. You will support the General Manager in overseeing day-to-day operations, ensuring smooth business performance, and contributing to long-term success.Key Responsibilities
Support the General Manager in the daily operation and management of the locationSupervise and coordinate all operational activities to ensure efficiency and high standardsRecruit, train, and lead team members, creating a strong and collaborative cultureGuarantee top-tier customer service and guest satisfactionAssist in implementing strategies to improve service, streamline processes, and boost profitabilityHandle guest feedback, resolve issues, and maintain a positive environment for both customers and staff
Requirements
Minimum of 2 years' experience in a managerial or supervisory role in hospitality, leisure, or a comparable industryExcellent leadership and communication skillsStrong sense of ownership, problem-solving ability, and operational insightComfortable working flexible hours, including evenings and weekendsFluent in Dutch (spoken and written) is essential
Job Title: Assistant General Manager - Leisure VenueSalary: €2,614 - €3,431 gross per month + 8% holiday allowance + tips + BonusLocation: Utrecht, NetherlandsIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organised, dynamic and puts the customer first. Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you, then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector. Supportive management team and colleagues. You will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary (plus bonus) – 25 days Annual Leave Plus BH 32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program – Life Assurance
The Candidate & Role:
Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RCA Trade Counter Assistant....Read more...
Sales Administrator
Location - Uxbridge
Background to the roleOur Client is seeking a customer-focused team player to handle a varied and interesting role covering internal sales and technical administration of their product lines.
Key Objectives: Providing direct line support for the Technical Sales Team. Management of customer account setup, forms to fill, payment, and monitoring. Manage credit limits and customer issues (in consultation with team leader). Implement agreed pricing of new and existing products. Preparation of pricing and stock quotation estimates. Taking phone inquiries, raising sales leads Sending literature Dealing with email/website inquiries Preparing stock quotations Processing inquiries into SORS Collating order processing information into job folders Raising SDNs, Order Acknowledgments, SIN Invoices, SCR Credit Notes, SRC processing Sales receipts Checking stock records Producing in-house documentation
Reporting Structure: Reporting to the Sales Admin Team LeaderKey Internal Relationships: Managing Director Finance Director Sales Director / Sales Manager Purchasing Manager CAD & Technical Manager Production Manager
Candidate SpecificationBackground:Ideally, a degree-educated person with direct experience in the roles listed above. Experience working within manufacturing businesses.
With a good understanding of customer service, you will have spent most of your career in office-based roles and can quickly learn and understand all administrative or office-based processes. The job will also involve discussions with customers and our sales, technical & production teams, so confident and clear communication skills are required.
Experience: Must have office-based experience Must also be able to evidence delivery of processes and improvements Experience in lean manufacturing preferred Microsoft Office experience – Excel/Word etc
Personal Attributes: Self-starter with initiative – can make it happen Excellent interpersonal skills Positive and good communicator – strong presentation skills Team player Prepared to be involved in other aspects of the company’s operation as requested.
In certain aspects of the job role, additional training will be provided. ....Read more...
Are you a customer service professional with a passion for premium products and a keen eye for detail? Do you thrive in a fast-paced environment where customer satisfaction is key?At In Style Sofas, we take pride in crafting made-to-measure sofas and chairs, predominantly made in Scotland by skilled artisans with decades of experience. As a Customer Service & General Administration Manager, you'll be the first point of contact for our valued customers-ensuring smooth operations, resolving inquiries, and maintaining our exceptional standards.For years, our master craftsmen have been creating furniture of distinction, using skills perfected over generations. Our customers trust us not just for the quality of our sofas but for the seamless experience we provide from enquiry to delivery.That's where you come in. We're looking for a customer-focused, organised, and proactive individual to oversee customer service and general administration while supporting our sales and delivery teams. If you have experience in showroom-based sales environments such as car dealerships, electronics, home furnishings, or other premium retail sectors, you'll be a perfect fit!We want someone who:
Thrives in a customer-facing role - whether that's from furniture, home interiors, car showrooms, or high-end electronics retail.Understands premium customer service - resolving inquiries, processing finance agreements, and ensuring a seamless customer journey.Has strong administrative and organisational skills - managing staff attendance, arranging deliveries, recording sales, and reporting performance.Enjoys problem-solving and multitasking - ensuring customers receive accurate information and their needs are met efficiently.
Who We're Looking For...
Experience in a showroom sales, customer service, or retail management role (home furnishings, car sales, or premium retail preferred).Excellent communication skills - in-person, phone, and email.Strong proficiency in Microsoft Excel and other administrative tools.Ability to build strong customer relationships and work with a customer-first attitude.Resilience and patience when dealing with challenges.A team player who can support colleagues and contribute to a positive working environment.
Preferred:
Experience in a furniture retail setting and staff management experience.
Perks & Benefits:
Weekends off (Hours Monday to Friday, 10 AM - 6 PM)Friendly, supportive team environmentStaff discountsFree on-site parkingPension plans
If you're a passionate customer service professional with experience in showroom sales, home furnishings, car dealerships, or similar retail environments, we'd love to hear from you!Apply today and help us continue delivering craftsmanship and exceptional service to our customers.....Read more...
Ensure that training agreements and records are filed accurately and undertaken on a daily basis.
Produce accurate records and documents including emails and letters. Maintain documents within Teams channels, ensuring sensitive and confidential information is handled in compliance with the Council’s procedures.
Support the administration of the training budget, in liaison with the People Development Manager.
Support the People Development Assistant in undertaking structure updates and career grade schemes.
Monitoring & maintenance of People Development inbox enquiries.
Support the evaluate and effectiveness of courses and training programmes undertaken internally and externally, and record findings.
Support and maintain effective systems including relevant areas of iTrent.
Manage resources for events and ongoing training activities e.g., stationery, venues, refreshments and IT equipment.
Support the People Development Assistant with the maintenance of the corporate job evaluation database and associated records.
Administrative system support for Skill gate and iHasco.
Working with Career Track to support the apprenticeship programme, as required.
To support the People Development Manager with any relevant projects and initiatives.
Understand relevant laws and regulations that apply to their role including data protection, health & safety, compliance etc.
To contribute to high quality management standards and best practice across the service, reflecting the values of the Council.
Ensuring that time is managed effectively to achieve Customer Service Practitioner Apprenticeship Standard.
Any other duties as required by the People Directorate.
Training:Level 2 Customer Service Practitioner Apprenticeship Standard.
Town Hall, Station Road, Clacton on Sea, Essex, CO15 1SE.Training Outcome:Career progression will be dependent on vacancies becoming available within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday - Thursday, 08:45 - 17:15.
Friday, 08:45 - 16:45.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Creative,Initiative....Read more...
Our client is on the hunt for a Production Area Manager, who will take ownership of daily operations within the department, ensure safety, productivity, and quality standards are upheld. they are looking for someone to manage a dedicated team, implement lean practices, and work collaboratively to meet customer demand and service-level targets.
In return for your vast skillset our client is offering a salary of up to £38,000pa depending on experience. In addition, this role will be working on a day shift Monday to Friday.
Responsibilities include:
- Enforcing health and safety procedures and ensuring policy compliance.
- Supervising and developing team members through 1:1s, training, and performance management.
- Planning workloads, scheduling resources, and maintaining consumables stock.
- Reviewing processes to enhance efficiency and reduce waste.
- Managing equipment, consumables, work orders, and relevant reporting tasks.
- Ensuring machinery is safe, functional, and maintained appropriately.
- Raising purchase orders in alignment with operational needs.
For this Production Area Manager role you must be:
- Motivated by achieving results and improving team performance.
- A strong leader who is looking to grow their team
- Skilled at planning, delegating, and adapting to shifting priorities.
- Focused on safety, quality, and customer satisfaction.
- Experienced in supervising teams and implementing operational best practices.
The benefits for this Production Area Manager role include but are not limited to:
- Free onsite parking
- Cycle to Work scheme
- The ability to work within a strong growing team
If youre someone who brings a great attitude and thrives in a fast-paced, collaborative environment and never shy away from rolling up your sleeves then this is the role for you!
Please apply today with your most up to date cv and Aisha will give you a call. ....Read more...
My client owns 3 small independent Opticians based in Sheffield (Darnall, London Road and Tinsley) and they are looking for a multi site manager to lead the teams.
Multi Site Manager – Role
Small group of 3 independent Opticians in Sheffield
Working between all 3 practices as the Group lead
Helping the Director to grow the practices
Team management and training
Rota management
KPI setting and management
Inputting new ideas and strategies for growth
Stock management and selection
Working 5 days a week including some Sats
9am to 5.30pm
Salary between £35,000 to £40,000
Multi Site Manager – Requirements
Recent experience working within Opticians
Ideally a qualified Dispensing Optician with management experience
Experienced Optical Managers will also be considered
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practices
Interest in eyewear brands
Excellent customer service skills
Ability to learn and want to develop
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
You can now message us via our company WhatsApp - 07933115681 Feel free to get in contact about any roles/recruitment needs. https://lnkd.in/dGyVayep
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Provide efficient and reliable chair-side support to Practice Clinicians
The role will also require working in other areas of the practice such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments
Training:
Dental nurse (integrated) Level 3 Apprenticeship Standard
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Woodgrange are a well established dental practice located in the Forest Gate. We offer a range of treatments and pride ourselves on the quality of our customer service.Working Hours :Monday, Wednesday and Thursday 8.00am - 6.30pm. Tuesday and Friday, 7.30am - 6.30pmSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental....Read more...
An opportunity has arisen for a Sales Administrator to join a well-established family-run business operating within the quarrying and construction materials sector. This is a permanent, full-time, office-based role offering salary up to £30,000 and benefits.
As a Sales Administrator, you will be assisting the Commercial Manager and acting as a key contact for customers, ensuring smooth handling of orders and related queries.
You will be responsible for:
? Supporting the full sales cycle from quotation through to order fulfilment
? Preparing quotes and following up on tenders
? Managing customer enquiries and resolving invoice or service-related queries
? Building and maintaining strong customer relationships through effective communication
? Collaborating with internal departments including operations, logistics and technical teams
? Converting leads into confirmed orders to support sales targets
What we are looking for:
? Previously worked as a Sales Administrator, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Commercial Administrator, Sales Office Administrator, Sales Support Executive, Sales and Customer Service Administrator, Sales Operations Administrator, Client Services Administrator, Sales Development Executive or in a similar role.
? Proven experience in sales or customer service
? Strong organisational skills and ability to manage multiple priorities
? Competency with Microsoft Office and willingness to adopt new systems
? Full UK driving licence
What's on offer:
? Competitive salary
? Free on-site parking
? Monday to Friday working hours
? Supportive team environment with potential for development
This is a fantastic opportunity for a Sales Representative to join a stable and growing business in a varied and rewarding role.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be....Read more...
Your primary role will be making calls to actively create new leads with new contacts and build relationships with decision makers. * Call through our existing customers to update them on new products
Contact new customer after installs to ask for feedback on their experience and testimonials/referrals
Accompany the BDMs to sales meeting to gain experience for face-to-face customer communication
Take control of our social media accounts, creating posts and content for the business to drive engagement with our existing customers
Answer and deal with all incoming calls to the office
Training:Customer Service Practitioner Level 2.Training Outcome:Opportunity to progress to a Business Development Manager with an increased basic salary, commission and car allowance.Employer Description:We believe that our customers don’t need technical jargon and they
don’t need more problems. They just need solutions, preferably
cost-effective ones that save time, money and hassle. Our capability
comes from over 30 years of experience in the field. Our integrity
comes from being transparent and trustworthy – we don’t sell you
stuff and move on, we’re in it for the long-haul. And, finally, our
service delivery comes from a passion for exceptional customer
service.Working Hours :You will be working from our Little Horwood office, for 6-hours per day, between 9am - 5.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
