ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
I have an exciting opportunity for an experienced General Manager to join a fantastic bakery group, renowned for its unique and outstanding products. With multiple locations across London, this beloved brand is celebrated for its creativity and high-quality offerings. This role is perfect for someone who thrives in a fast-paced environment and is ready to lead a flagship location while driving operational excellence as the business continues to expand. About the role of General Manager:
You will oversee all aspects of the day-to-day operations of a flagship bakery location in London. You’ll lead and develop a high-performing team, ensuring operational efficiency and upholding the brand's exceptional standards of customer service and product quality. You will take ownership of your site’s performance, with full responsibility for P&L, while driving sales, and supporting the brand’s ambitious growth plans. Act as a brand ambassador, fostering a positive culture and creating memorable experiences for customers.
Skills and Experience needed as General Manager:
Proven experience in a General Manager role, ideally within the bakery, café, or fast-paced food retail industry. Exceptional leadership and team development skills, with a people-first management style. A passion for customer service excellence and maintaining high product standards. Strong commercial acumen, with the ability to manage budgets and drive profitability. A dynamic, hands-on attitude and the ability to thrive in an evolving, fast-paced environment. This is a fantastic opportunity to join a growing brand and lead a key site, playing a vital role in its success and expansion.
If you are keen to discuss the details further, please apply today or send your cv to Ben@cor-elevate.com....Read more...
Senior Datacentre Design Manager - EMEA
Location:- London, Customer Sites and WFH
Salary:- £85-95k + Bonus + Bens
Environment:- Hyperscale, Data Centre, Lead Designer, Manager, Estimations, Commercials, Surveys, Reporting.
A rare opportunity has arisen for a Senior Datacentre Design Manager to join this leading provider of telecoms and networking services.
The ideal candidate would be a “player manager” looking after a skilled team of designers providing accurate, quality designs and estimation outputs through the project lifecycle across EMEA and APAC regions.
The role also works closely with the sales, commercial and operations teams on the preparation of design and costing submissions including updates and revisions.
If this role sounds of interest and you have the required skills, apply now for more information.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Assistant General Manager - £35,000 The Role:We are seeking an experienced and motivated Assistant General Manager to help lead the operations of a small but busy bowling alley. This role offers the opportunity to be part of a dynamic, customer-focused environment where great service and smooth operations are key. The ideal candidate will have a strong background in hospitality or leisure, with previous managerial experience. Experience in managing private functions or events will be a significant advantage, as the venue regularly hosts group bookings and celebrations.Key Duties:
Oversee daily operations, ensuring high standards of customer service and operational efficiency.Lead, train, and develop the team to maintain performance and engagement.Communicate clearly and professionally with both team members and customers.Supervise staff during shifts, providing on-the-spot support and direction.Manage stock levels and assist with ordering and inventory control.Organise promotional events and support marketing initiatives.Collaborate with senior management to identify and implement performance improvements.
Requirements:
Proven experience in a supervisory or management role in a hospitality, events, or leisure setting.Strong leadership and team development skills.Excellent communication and customer service abilities.Ability to multitask and remain calm under pressure.Previous experience in private functions or event coordination is highly desirable.
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666kateb@corecruitment.com ....Read more...
Wholesale Account Manager (Foodservice) – Premium Soft Drinks - London– Up to £55k plus Car Allowance An exciting opportunity has gone live to work with an established and growing premium soft drink business covering the United Kingdom. This client boasts a fantastic product and culture, along with a rapidly growing business. This company offers lots of autonomy and with a clear path to progress.They are seeking a Wholesale Account Manager to join the team to lead the account management with multiple large scale Food Service wholesalers. The Wholesale Account Manager will instrumental in delivering business growth with existing accounts and optimizing on sales strategies.This role is Hybrid, with 3 days per week in the London office. Wholesale Account Manager Key Responsibilities:
Responsible for selling, promoting and delivering the company’s product portfolio and delivering its revenue targets .Develop and implement strategies to deliver on growth of the business through client metric scoring and growth patterns.Building new business along with maintaining current accounts – both in the WHOLESALE market and B2B.Maximising sales through relationship building with wholesale partners, along with customer analysis through their partnership programme.Planning, organising and facilitating client meetings
The Ideal Wholesale Account Manager candidate:
Previous experience working with large scale Food Service & Wholesale operations offering a premium level of service.Proven track record in managing accounts, maximising on sales opportunities and ensuring brand awareness. Be a self-starter who is driven to succeed, target and financially drivenA customer-oriented approach to account management which aims to exceed expectations.A strong and assertive style to self-management and motivation.Able to negotiate, delivery training and competently explain soft drink product range.
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients. With a strong focus on growth and customer satisfaction, we’re looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region. You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located – M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary – Basic Circa £45K plus bonus (£10K) – Company Car – 25 days Hols (plus BH 33 total) – Pension – Health Care – DIS – Laptop – Mobile – Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager....Read more...
Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients. With a strong focus on growth and customer satisfaction, we’re looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region. You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located – M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary – Basic Circa £45K plus bonus (£10K) – Company Car – 25 days Hols (plus BH 33 total) – Pension – Health Care – DIS – Laptop – Mobile – Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager....Read more...
Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients. With a strong focus on growth and customer satisfaction, we’re looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region. You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located – M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary – Basic Circa £45K plus bonus (£10K) – Company Car – 25 days Hols (plus BH 33 total) – Pension – Health Care – DIS – Laptop – Mobile – Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager....Read more...
Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients. With a strong focus on growth and customer satisfaction, we’re looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region. You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located – M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary – Basic Circa £45K plus bonus (£10K) – Company Car – 25 days Hols (plus BH 33 total) – Pension – Health Care – DIS – Laptop – Mobile – Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager....Read more...
Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients. With a strong focus on growth and customer satisfaction, we’re looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region. You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located – M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary – Basic Circa £45K plus bonus (£10K) – Company Car – 25 days Hols (plus BH 33 total) – Pension – Health Care – DIS – Laptop – Mobile – Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager....Read more...
Area Sales Manager - Technical
We are a leading provider of innovative solutions in the electro-mechanical sector, committed to delivering exceptional service and cutting-edge products to our clients. With a strong focus on growth and customer satisfaction, we’re looking for a dynamic and experienced Technical Field Sales Executive or Technical Area Sales Manager to join our team.
As a Technical Field Sales Executive / Area Sales Manager, you will be responsible for driving sales, building lasting customer relationships, and promoting our high-quality electro-mechanical solutions across your designated region. You will work closely with engineers and customers to understand their needs and provide tailored solutions, ensuring customer satisfaction and business growth.
Ideally Located – M62 Corridor - Liverpool, Leeds, Manchester, Hull, Warrington, Salford, Bradford, Birmingham
Salary – Basic Circa £45K plus bonus (£10K) – Company Car – 25 days Hols (plus BH 33 total) – Pension – Health Care – DIS – Laptop – Mobile – Fully Remote
Key Responsibilities / Role:
Negotiate contracts, manage pricing, and close sales.
Maintain strong relationships with key decision-makers to foster repeat business and customer loyalty.
Experience in technical field sales or technical area sales management, preferably within the electro-mechanical or similar sectors.
Strong technical background with the ability to understand and communicate technical products / solutions.
A consultative approach to selling.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage time effectively to maximise sales opportunities.
To Apply:
For more information and to apply for the role please contact Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd by sending your CV or call 07398 204832
JOB REF: 4217RCA Technical Area Sales Manager....Read more...
Assistant Restaurant Manager – Malta (H/F)Salary : €20,000 - €22,000 per annumItalian Cuisine / Mediterranean Style.Opened all yearFluent English The Role: Assistant Restaurant ManagerWe're looking for an experienced Assistant Restaurant Manager to join the team of our client in Malta. The operation is a top quality yet casual restaurant, with home-made cuisine.You will be instrumental in supporting the Restaurant Manager with daily operations, coordinating and optimizing everything from the restaurant and bar to kitchen functions, large group bookings, and special events.We are looking for someone who leads with passion. You will have a knack for inspiring and motivating your team, and paying meticulous attention to every detail.Your confidence will shine through in all situations. Above all, your drive will be to create an unforgettable experience for every single guest.Our client offers a dynamic environment where you can truly connect, grow, enjoy your work, and make a significant impact, all while letting your natural charm for hospitality flourish. Main Responsibilities
In collaboration with the Restaurant Manager, overseeing all aspect of the operations and guide the team to meet company standards.Be an active support during service.Support in the preparation of plannings and rotasMaintain the food & service standards, and the product knowledge to the highest standardEnsure maximal revenue and profit are achieved from all sales opportunitiesReview feedback to ensure they are offering the best experienceSupport the implementation of brand standards and proceduresTraining of your team to develop knowledge and individual skillsSupport and assist in : employee attraction, recruitment, onboarding, performance management, etc…
Required Skills/Qualifications
Have a minimum 3 years within a trendy concept restaurant with quality and volumeCurrently be working as Assistant Manager / Junior Restaurant Manager / AGM / Floor Manager / Supervisor positionExcellent knowledge of Italian cuisineHigh quality of service and strong brand standardsDeliver a high level of customer service to all reporting staffDeliver a one team approach to ensure continuous success.Be a key player in growing all areas of the businessNeeds to be very ambitious and focusedFluent in English.
Interested in this great challenge? Apply today with your updated CV!Contact: Beatrice....Read more...
General Manager - Luxury Hospitality and Leisure ComplexLocation: LondonSalary: £70,000 - £80,000We are seeking an experienced and successful General Manager to lead, motivate, and inspire the team at this stunning and trendy hospitality and leisure complex. You will be responsible for managing the team and overall business targets to deliver an excellent customer and member experience. The General Manager will also be required to manage profitability and customer satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage the profitability of the complex, ensuring revenue and customer satisfaction targets are met and exceededProvide effective leadership to all team membersComply with and exceed all Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredDeliver achievable budgets, and set other short- and long- term strategic goals for the property
What are we looking for?
Excellent management experienceLeisure market experience/knowledge is essentialPossess strong commercial acumen, with experience in increasing profitabilityExperience managing budgets, revenue proposals, and forecasting results in a similar sized propertyExcellent leadership skillsExceptional communication skillsHands-on operational management of the property....Read more...
Afternoon Tea Assistant Manager – Luxury 5* Hotel in BerkshireLocation: BerkshireSalary: NegotiableWe have an exciting opportunity for an Assistant Manager to join a luxury 5* hotel set in the beautiful English countryside of Berkshire. This venue is well known for its fabulous dining experiences and elegant event spaces.The Assistant Lounge Manager will have as their main responsibility to assist in the day-to-day operations running of a popular afternoon tea lounge, ensuring the service provided is remarkable. You will develop, implement and monitor sales, service and the operational systems used to provide a seamless guest experience.Requirements:- Experience in a similar luxury 5* setting whether in a hotel or restaurant.- Excellent knowledge of food and wine- Leadership experience- Excellent interpersonal skills- Immaculate presentation- Customer orientated....Read more...
RESTAURANT MANAGER - DUBAI We are working with a high-end authentic Japanese restaurant. It is an extremely fast-paced restaurant with high-end Japanese clientele.. This company promotes from within for any higher leadership roles, so if you are looking for a company that offers career advancment in and out of Dubai this is it! They are looking for a Restaurant Manager to oversee and manage the daily operations of their high-end concept in DubaiRestaurant Manager responsibilities:
Manage and oversee the recruiting, hiring, training, and scheduling of employeesEnsure the restaurant is operating smoothly on all fronts and support the General ManagerEnsure the best guest experience possible by ensuring service standards are maintained by employees and Floor ManagersMaintain a safe and healthy work environment for employees and guestsComply with all federal and state policies and proceduresHands-on supervision and management of the staff with open communication between the General Manager and Human Resources
Ideal Restaurant Manager candidate:
At least 3 years’ experience in a Restaurant Manager or similar roleGCC/Japanese experience is preferred High-end experience would be an assetExcellent interpersonal skills with a focus on customer service
Tech savvy – able to adapt to different technologies in the restaurant spaceFinancially savvy – proficient in COGs, labor, and P&L controlStrong supervisory and leadership skillsExcellent organizational skills, time management skills, and attention to detailKnowledge of food handling, safety, and other restaurant guidelinesThe ability to think independently, be a self-starter and an individual sales driver
This team is driven by passion, and they are looking for like-minded people to join them. If you’re interested in this amazing Restaurant Manager opportunity, please send your resume to Becky today! Salary package: AED14000 - 16000PM + benefits....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online!....Read more...
My client is seeking a motivated and professional Customer Relations Manager to join their ever expanding commercial cleaning business. This role is critical in connecting their back-of-house operations. You’ll be the key point of contact ensuring that service quality, client needs, and operational execution align seamlessly across all cleaning contracts.Requirements:
Experience in customer service or client management within commercial cleaning or a related industryExcellent communication skills, both written and verbalStrong ability to interpret cleaning schedules, audits, and service reportsProven track record in managing service expectations and resolving client concerns
Responsibilities:
Liaise between operations staff and management to ensure service standards are metCommunicate client feedback and service requirements to the operations team clearly and effectivelyProvide regular reporting to the Director on client satisfaction, service performance, and contract updatesAssist in resolving service issues quickly to maintain strong client relationship
For more info please reach out to Joe at COREcruitment dot com....Read more...
Account Manager
Rochester | Monday to Friday 9am - 5pm (37.5hpw) | £32,000 - £37,000pa
KHR is partnering with a distinguished manufacturer who is on the hunt for a dedicated and personable Account Manager based from their modern site in Rochester.
This is a fantastic opportunity to join one of the fastest-growing businesses in Kent who are passionate about their employees, products and customers.
Position Overview
As Account Manager you will be responsible for building and maintaining, strong, long-lasting client relationships, ensuring customer satisfaction to drive revenue growth for the company.
Roles and Responsibilities
- Build and maintain strong, long-lasting client relationships to drive revenue growth
- Act as the primary point of contact for client queries, issues, and order updates
- Conduct regular client meetings to review open orders, update timelines, and provide business updates
- Maintain a high level of customer service by promptly and accurately responding to queries and proactively updating clients on order status
- Address and resolve client issues, complaints, or concerns, escalating internally as necessary
- Coordinate with internal departments to ensure orders are completed on time and in full
- Proactively assist the production department with scheduling information and relaying customer requests
- Work closely with the wider team to provide consistent and accurate communication to clients
- Build an in-depth understanding of customer needs to identify sales opportunities for business growth
- Assist the sales department with quotes and the NPD team with formulations and quotes as required
- Support the procurement and logistics teams with sourcing, dispatch, shipping, and tracking when necessary
- Develop account plans and strategies to retain and increase revenue and market share
- Track and monitor customer satisfaction to identify areas for improvement and trends
- Continuously improve the account function, ensuring an efficient and error-free process
Candidate Profile
- 2+ years of account management experience
- Previous sales/order processing experience
- Ability to resolve issues, handle complaints and queries
- Manufacturing, Engineering or FMCG background
- Strong communication and organisational skills
- Proficiency in ERP/MRP systems and Microsoft Excel
- Ability to multitask, problem-solve, and work in a fast-paced environment
Benefits
- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Chef Manager – Bath – FM Service Provider - £16 per hour CBW has an exciting opportunity for a Chef Manager to work for an established company situated in Bath. The successful candidate will have a proven track record as a Chef Manager and will be able to work Immediately. Details / Hours:Monday to Friday37.5 hours a weekTemp to permEducational sector Key duties & Responsibilities:To assume full responsibility to produce food and to constantly introduce new and innovative menu optionsPossess a passion for high quality foodTo ensure that all daily menus are balanced and meet our customer requirementsTo work with the Manager to ensure, client and customer requirements are exceededFinancial accountability for the catering operation (driving sales, GP, labour and overheads)To achieve budgeted gross margin through consistent costing and menu planningTo ensure the highest standards of Health and Safety and HACCP are maintained in the catering facilityA proactive approach to driving the catering operation forward with an emphasis on innovationALL chefs staff must wear long sleeve chef jackets and non-slip shoes Requirements:Third level qualification (HACCP/Culinary Arts/Professional Cookery)Innovative approach to menu design with strong attention to detailCommercial acumen, Strong organisational and problem-solving abilities Please send your CV to Jordyn at cbwstaffingsolutions.com for more information....Read more...
Chef Manager – Shepton Mallet – FM Service Provider - £16 per hour CBW has an exciting opportunity for a Chef Manager to work for an established company situated in Shepton Mallet. The successful candidate will have a proven track record as a Chef Manager and will be able to work Immediately. Details / Hours:Monday to Friday37.5 hours a weekTemp to permKey duties & Responsibilities:To assume full responsibility to produce food and to constantly introduce new and innovative menu optionsPossess a passion for high quality foodTo ensure that all daily menus are balanced and meet our customer requirementsTo work with the Manager to ensure, client and customer requirements are exceededFinancial accountability for the catering operation (driving sales, GP, labour and overheads)To achieve budgeted gross margin through consistent costing and menu planningTo ensure the highest standards of Health and Safety and HACCP are maintained in the catering facilityA proactive approach to driving the catering operation forward with an emphasis on innovationALL chefs staff must wear long sleeve chef jackets and non-slip shoes Requirements:Third level qualification (HACCP/Culinary Arts/Professional Cookery)Innovative approach to menu design with strong attention to detailCommercial acumen, Strong organisational and problem-solving abilities Please send your CV to Jordyn at cbwstaffingsolutions.com for more information....Read more...
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company, known for delivering tailored, professional services to landlords and tenants across the region, with a reputation for being proactive, personable, and efficient.
As a Property Manager, you will be managing a portfolio of residential properties, supporting landlords and tenants while ensuring properties remain compliant and well maintained. This full-time role offers a salary range of £25,000 - £31,000 plus commission and benefits.
You will be responsible for:
* Conducting property inspections using reporting software and addressing any arising issues.
* Managing tenant check-ins, check-outs, and handling deposit registrations and deductions.
* Serving notices where appropriate and managing renewals, rent reviews and tenancy negotiations.
* Liaising with landlords, tenants, and contractors to resolve queries and deliver a responsive service.
* Producing landlord reports and supporting property refurbishments where required.
* Assisting with viewings on available properties as needed.
* Participating in the out-of-hours emergency maintenance rota on occasion.
* Maintaining keys and ensuring procedures are followed for tracking and collecting them.
What we are looking for:
* Previously worked as a Property Manager, Portfolio Manager, Lettings Manager, Estate Manager, Block Manager, Tenancy Manager or in a similar role.
* At least 1 year of experience in residential property management.
* Background in customer service and administration support role.
* Understanding of the legal requirements of lettings and general procedures.
* Completion of secondary education.
* Strong time management, organisation, and administrative skills.
* Valid UK driving licence.
Shifts:
* Monday: 8:45am - 5:45pm
* Tuesday - Friday: 9:00am - 5:45pm
* Alternate Saturdays: 10:00am - 2:30pm
What's on offer:
* Competitive salary
* Bonus scheme
* On site parking
* Referral programme
This is a fantastic opportunity for a Property Manager to join a premium property brand and develop your career in luxury real estate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Transport Manager – £38,000–£40,000 DOE - NantwichJoin a thriving, family-run company as their new Transport Manager, leading a dedicated team of multi-drop delivery drivers delivering products to various customers across Staffordshire, Cheshire, North Wales, Liverpool, and the Wirral.This is a hands-on, operational role ideal for someone who thrives in a fast-paced environment,enjoys early starts, and has a passion for high standards in service, safety, and logistics.The Role
As the Transport Manager, your role will be to oversee fleet management and vehicle maintenance.Ensure adherence to company procedures (H&S, COSHH, food safety)Manage rotas, timesheets and holidaysSupport business improvement projectsCompile and communicate KPI reportsConduct interviews and manage recruitment processesHandle customer service issues and vehicle accidentsMaintain high standards of employee conduct and communicationEnsure correct deliver of orders, following delivery instructions and food hygiene practicesAddress customer complaints and supply issuesWorking Hours: 40 hours/week, Monday–Saturday with one day off on a rolling 6-week rota. Start times: 4am–12pm (Mon–Fri), 2am–10am (Sat).Working from our clients Nantwich facility
The Person
The successful Transport Manager candidate will have at least 2+ years of management or supervisory experience in a transport/logistics settingFull UK driving licence with at least 2 years’ driving experienceExcellent communication and interpersonal skills.A practical, trustworthy, and hands-on attitudeLive within a commutable distance to Nantwich
The Package
Salary: £38,000–£40,000 depending on experienceHours: 40 hours/week, Monday–Saturday with one day off on a rolling 6-week rotaStart times: 4am–12pm (Mon–Fri), 2am–10am (Sat)Full-time, PermanentBenefits: Employee discount, stable long-term position in a close-knit team.
This is a unique opportunity to play a vital role in keeping a much-loved business running smoothly every morning. If you’re a reliable, organised leader who’s not afraid to get stuck in, we’d love to hear from you.Apply now and bring your logistics expertise to a business that values tradition, quality, and teamwork.Transport Manager – £38,000–£40,000 DOE - Nantwich....Read more...
Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Karcher Branch Manager – Nottingham - An excellent opportunity for an experienced sales manager based in Nottingham. This role is all about inspiring and leading a successful small team delivering high levels of customer service, sales and proactive sales activities. The role is full time and permanent offering a starting salary of between £42,000 and £45,000, excellent annual bonus a company vehicle and the autonomy of running a branch delivering results on sales and profit.
Key Accountabilities for the Karcher Branch Manager:
Delivering commercial overall results for the branch to targets and cost control
Driving the business forward initiating sales activities to gain customer contact
Engaging with customers in the field, developing new business opportunities and sales pipeline
Ensuring consistent high standards across the showroom, workshop and warehouse
Developing product knowledge across the team to become specialists
Engaging with customers, finding out their needs providing solutions
Undertaking site surveys, machine demonstrations, presenting proposals
Develop local customer network collaborating with external sales teams
Create marketing plans to develop sales, working with resources available
Overall management of stock
Ensure all transactions are logged and reconciled monthly
Ensure all H&S standards are met
Recruit new team members
Devise training plans for new starters
Conduct 121s, set goals with team members
Lead, mentor and support the team
Key Skills Required for the Karcher Branch Manager:
Successful face to face selling, possibly within a retail or B2B environment
Commercial approach can think strategically to drive the business forward
Experience in leading and developing a successful team
Experience of training and mentoring a dynamic sales team
High levels of customer service
Excellent problem solving and negotiating skills
Ability to make presentations to key clients
Strong administration skills and time management
Confident communicator at all levels
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
Full UK driving licence
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. A starting salary of between £42,000 and £45,000, excellent annual bonus, company vehicle, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join this market leader and who offer an amazing culture and progression opportunities.
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