Working alone or as part of a team, you will be responsible for delivering great service as you move our customers all around the UK
You will be packing, wrapping, loading and unloading our customer furniture and effects
The role is physically demanding and involves a high level of customer interaction
The role may also involve spending nights away from base, (for which a supplement is payable), and some weekend working
You will receive training in packing, loading, manual handling and customer service skills
You can develop your career as a professional driver, with full training provided
This role involves regular lifting and moving of items, so physical fitness
Training:
The training sessions will be held at the various locations listed below
Training Outcome:
You can develop your career as a professional driver, with full training provided
Employer Description:Pickfords has been moving homes for generations, covering every postcode in the UK and Ireland.
We are committed to delivering a high quality, local service. Through our national operational network we provide removals and storage services to customers, clients and their employees across the country. Click below to discover the services available in your area.Working Hours :Shift patterns will follow a Monday to Sunday, depending on the schedule set by the line manager.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Physical fitness....Read more...
An opportunity has arisen for a Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Property Manager, you will be managing a residential property portfolio, ensuring regulatory compliance, tenant satisfaction, and timely maintenance coordination. This role offers starting salary of £30,000 and PTE bonus £2,400.
You will be responsible for:
* Acting as the primary contact for landlords and tenants, ensuring clear and timely communication.
* Coordinating maintenance issues and liaising with contractors to deliver high-standard repairs.
* Identifying maintenance needs and arranging works after obtaining appropriate quotes.
* Carrying out regular property inspections and addressing any arising concerns.
* Handling inventories, check-in/check-out appointments, deposit disputes, and liaison with adjudicators.
* Maintaining accurate records using property management systems and filing documentation appropriately.
What we are looking for:
* Previously worked as a Property Manager, Portfolio Manager, Lettings Manager, Estate Manager, Block Manager, Tenancy Manager or in a similar role.
* At least have 2 year experience in residential property management.
* Industry-recognised qualification (e.g. ARLA, Letwell) or working towards it.
* Knowledge of Scottish property law and landlord/tenant responsibilities.
* Strong communication and customer service skills.
* Right to work in the UK.
What's on offer:
* Competitive salary
* Company car
* Company events
* Company pension
* Sick pay
* Bonus circa £2,400 per annum
* Ongoing opportunities for training and career development
* A supportive and collaborative working culture where hard work is recognised
Apply now for this exceptional Property Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
Adopt working practices by Senior Client Services Manager
Work in accordance to the agreed business process
Ensure KPI measures for Service Excellence are delivered upon.
Sales & Customer relationships and play an active role in the on-going client relationship. Direct client contact.
Provide proposals for continuous improvement.
Feedback on initiatives for individual customer accounts to add value and drive increased profitability.
Report on positive activity driven by the Group.
Report lack of compliance to business process
Escalate issues and offer up solutions to problems.
Ensure client service KPI (key performance indicators) are delivered upon.
Responsible for project purchase order cover for own projects
Work with senior peers to understand how you manage client briefs and interpret these for Augustus Martin Group (Design / CAD / Print / Data brief for dynamic print / Logistics / AFD). Raise concerns where required to Senior Client Services Manager.
Communicate critical paths to clients and internal teams to manage expectations.
Review and fill in gaps in client briefs.
Training:
Mentoring and coaching.
Internal training sessions.
E-Learning.
Cross-departmental training.
Training Outcome:Permanent role, career progression between Augustus Martin. Employer Description:For over 50 years Augustus Martin have been a market leader in the manufacture of POS and Out-Of-Home communication. Over that time, in the ever-changing world of brand and retail marketing solutions, the only thing that has stayed constant is the innovation and craftsmanship of our team members. Our award-winning products and services and our continual drive for perfection, has enabled us to become the trusted partner for the biggest retailers and brands.
We are proud of our manufacturing heritage which is underpinned by a deeply engrained service ethos and the desire to always go the extra mile for our clients. These values are the foundation of our success.
Never frightened of change, our business has constantly evolved to offer sustainable end-to-end solutions in POS and Out-Of-Home environments. Our services and technical solutions ensure we can cost effectively deliver at every point from concept to installation.Working Hours :Monday to Friday, 8:30am to 4:30pm or 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
General Manager – Leisure & Entertainment Venue
Bishop Aukland
Salary Circa £36,000 DOE
Are you a commercially minded leader with a passion for customer experience? We’re looking for a General Manager to launch and lead a brand-new leisure and entertainment venue opening in early 2026.
What you’ll do:
Take full ownership of venue performance—driving revenue, sales, and service standards.
Build community and business partnerships to grow event, party, and private hire sales.
Lead a brand-new team, creating a positive, high-performing culture.
Oversee all operations, from safety and compliance to customer experience and events.
What we’re looking for:
At least 3 years’ leadership experience in hospitality, leisure, or entertainment management.
Proven commercial acumen with experience in budgets, business growth and event sales.
Strong customer service focus and ability to motivate and inspire teams.
Experience launching or relaunching a venue is highly desirable.
What’s on offer:
Competitive salary + Bonus scheme
Staff discounts & free access to entertainment.
A chance to shape a flagship new venue with future growth opportunities.
Be part of something exciting—apply now and help us create unforgettable experiences!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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Branch Manager – Motor Factor
Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We’re looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch!
You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment. As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £45K Basic + Bonus + Pension + 28 days annual leave inc BH
What You’ll Do:
Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
Ensure KPIs & SLAs are consistently met while driving the success of the branch.
Oversee stock control, goods in and goods out, and carry out regular stock takes.
Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
Manage and develop relationships with suppliers and customers to ensure smooth operations.
Report directly to the MD, providing insight into branch performance and areas for improvement.
Ensure excellent customer service and that products are delivered efficiently and accurately.
What We Need From You:
Strong knowledge of car parts, accessories, and automotive products.
Proven experience in managing a Motor Factor branch, with strong leadership skills.
Experience with MAM software is a huge advantage (but not essential).
Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
Excellent communication skills and a customer-focused approach.
Why You Should Apply:
Competitive salary and attractive bonus structure.
Excellent career progression opportunities with a growing company.
Dynamic and supportive team environment.
Be a key part of a successful company that values leadership, teamwork, and innovation.
Ready to Lead?
If you’re a motivated and results-driven leader with a passion for the automotive industry and you’re ready to make an impact, we want to hear from you! Apply now by sending your CV to Robert Cox at Glen Callum Associates Ltd on or give us a call on 07398 204832 to find out more.
JOB REF: 4242RCA Branch Manager....Read more...
Branch Manager – Motor Factor
Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We’re looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch!
You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment. As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £45K Basic + Bonus + Pension + 28 days annual leave inc BH
What You’ll Do:
Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
Ensure KPIs & SLAs are consistently met while driving the success of the branch.
Oversee stock control, goods in and goods out, and carry out regular stock takes.
Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
Manage and develop relationships with suppliers and customers to ensure smooth operations.
Report directly to the MD, providing insight into branch performance and areas for improvement.
Ensure excellent customer service and that products are delivered efficiently and accurately.
What We Need From You:
Strong knowledge of car parts, accessories, and automotive products.
Proven experience in managing a Motor Factor branch, with strong leadership skills.
Experience with MAM software is a huge advantage (but not essential).
Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
Excellent communication skills and a customer-focused approach.
Why You Should Apply:
Competitive salary and attractive bonus structure.
Excellent career progression opportunities with a growing company.
Dynamic and supportive team environment.
Be a key part of a successful company that values leadership, teamwork, and innovation.
Ready to Lead?
If you’re a motivated and results-driven leader with a passion for the automotive industry and you’re ready to make an impact, we want to hear from you! Apply now by sending your CV to Robert Cox at Glen Callum Associates Ltd on or give us a call on 07398 204832 to find out more.
JOB REF: 4242RCA Branch Manager....Read more...
Store Manager – Fast-Growing QSR BrandLocation: South London Salary: Up to £36,000 + BonusAbout the RoleAn exciting and rapidly growing QSR brand is looking for experienced Store Managers to join their expanding South London team. Known for its bold flavours, fresh food, and energetic atmosphere, this is your chance to be part of a standout concept that’s quickly becoming one to watch on the high street.As Store Manager, you’ll take ownership of the day-to-day running of your site, leading a passionate team to deliver outstanding service, consistency, and quality. You’ll play a key part in shaping the store’s success and the wider growth of the brand.Key Responsibilities:
Lead, inspire, and develop a high-performing store teamDrive operational excellence and maintain exceptional customer standardsOversee daily operations, ensuring efficiency and consistency across all areasManage budgets, stock, and labour to deliver strong financial performanceMaintain high levels of food safety, hygiene, and health & safety complianceCreate a positive, energetic culture where people love to work and customers love to visit
About You:
Proven experience as a Store Manager or Assistant Manager within QSR, grab & go, or fast-casual operationsA hands-on leader who thrives in a fast-paced, dynamic environmentPassionate about great food, great service, and developing great peopleCommercially minded with strong attention to detail and performance metricsAmbitious, adaptable, and ready to grow with a forward-thinking brand
What’s on Offer:
Competitive salary up to £36,000 + bonusClear opportunities for career progression within a growing businessSupportive leadership culture that values energy, integrity, and innovation
Apply today or send your CV to ben@Cor-elevate.com to discuss the role in confidence.....Read more...
Provide administrative support to the sales and lettings team, including managing property listings, preparing documents, and updating internal systems.
Handle customer enquiries by phone, email, and in person, delivering excellent service to tenants, landlords, and buyers.
Assist with organising viewings, maintaining property records, and ensuring all paperwork and compliance documents are accurately completed and filed.
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:Successful completion of this apprenticeship can lead to a range of career opportunities within the property sector, such as:
Sales or Lettings Negotiator – progressing into a client-facing role managing viewings, valuations, and tenancy agreements.
Property Manager or Administrator – overseeing property portfolios and coordinating maintenance and compliance.Employer Description:We are a local independent firm specialising in Residential Property Sales, Lettings and Property Management Services. Our knowledge of the local property market, combined with experienced and friendly staff, enables us to offer an enviable service to all.
We pride ourselves in offering a personal and friendly service, whilst at the same time maintaining a high standard of competence and professionalism.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Good work ethic,Willingness to learn....Read more...
2025 is flying by, and now’s the perfect time to get ahead of the game and start planning your next move for the run-up to Christmas and New Year 2026!I’m working with a few award-winning companies, expanding groups, people-first business, and we have a variety of Bar Manager, Assistant General Managers and Assistant Manager roles across Central London. If you’re experienced, ambitious, and love the late-night sector, this could be your chance for a fresh start.My clients are in strong, stable positions, opening more sites across London. Whether well-known brands or smaller, growing concepts, you’ll have a voice, the chance to shape your career, and real development opportunities.If you’re an enthusiastic, ambitious manager with at least 1–2 years’ experience in the late-night sector, understand P&L control, and have an outgoing personality with a passion for customer service, I want to hear from you!Send your CV now to explore the available roles and secure your next exciting step: Stuart Hills – 0207 790 2666If you are looking for a NEW ROLE, then send me your CV to find out more about the roles available. Stuart Hills or call 0207 790 2666....Read more...
Retail AssistantLocation: HuddersfieldJob Type: Part-time (20-25hrs/week)Job Summary:We are looking for a friendly and motivated Retail Assistant to join our team. As a Retail Assistant, you will be responsible for providing excellent customer service whilst serving customers, maintaining the store's appearance and cleanliness and ensuring that stock is displayed effectively. The ideal candidate should have a passion for delivering exceptional customer service, have good communication and organisational skills and be able to work in a fast-paced environment.Responsibilities:
Provide exceptional customer service to all customersAssist customers with their shopping needs and enquiriesProcess transactions through the tills and handle cash and card paymentsRestock shelves, ensuring that all products are neatly displayedEnsure that the store is clean and well-maintained at all timesFollow all health and safety procedures and guidelinesAssist with stock deliveries and ensure that products are correctly labelledCarry out any other relevant duties as assigned by the Store Manager
Requirements:
Previous experience in a customer-facing role is preferred but not essentialExcellent communication and interpersonal skillsAbility to work well in a team and on own initiativeGood organisational skills and attention to detailA positive attitude and a willingness to learn
Salary and Benefits:The salary for this position is competitive and will depend on the candidate's experience. Benefits include staff discount, pension scheme, and opportunities for staff training and development within the company.If you are interested in this exciting opportunity, please submit your application along with a cover letter explaining why you would be a great fit for this role. INDLS ....Read more...
As a customer service practitioner apprentice, this is the perfect opportunity to launch your career in this particular role and to develop the sales and retail skills needed for the sector. This is a shop-based role and will involve:
Greeting customers who visit the shop physically
Giving in-depth and concise information regarding products and services
Gaining product knowledge through in-store training
Using mathematical skills to convert measurements to quotes and invoices (part of in-store training)
Taking and handling cash - transactions by phone and by debit/credit card
Answering the phone to customers' queries and on occasions suppliers and logistics
Accepting deliveries and manual handling, including heavy lifting
Lone working (no cash left on-site)
Additional duties to help with the everyday running of the store
You will be reviewed regularly throughout your apprenticeship with product and skills training and one-to-one mentoring from an experienced manager.Training:
Level 2 Customer Service Practitioner at Redcar & Cleveland College
Functional skills maths and English, if required
Training Outcome:
An opportunity for a full-time position at the end of the apprenticeship
Employer Description:With over 25 years retail sales and customer service, combined with an experienced fitter/joiner of over 30 years, who also has a team of experienced fitters. Your every need from start to finish of the project is carefully looked after in great detail.Working Hours :Monday - Sunday, 9.30am --5.30pm with an hour's lunch. They are currently closed Wednesdays and Sundays which may change.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Personal drive,Self-motivated,Able to work under pressure,Interest in sales,Willingness to learn,Time management....Read more...
Area General Manager – Hard FM Service Provider – London - up to 95K+package/bonusAre you an experienced senior manager looking for a new challenge?Or are you an Account Director or Operations Manager looking for the next step in your career?Do you have experience managing multi-site maintenance contracts?One of the established names in the commercial building maintenance industry is looking to recruit an Area General Manager to look after a collection of commercial properties in and around Central London.They are looking for an individual who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance team.The role will also be reporting directly to the Business Unit Leader and will be responsible for managing a number of commercial buildings in London. There is an excellent mix of contracts including commercial properties and higher education and all have permanent maintenance teams on site which are headed up by Account Directors.The value of the contracts total at around the £12 million mark with lots of potential to grow the business unit. Time will be spent based on each of the locations with the option to work from their city based head office when needed.The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Excellent influencing and negotiation skills.Strong financial skills.Ability to manage conflict and crisis situations effectively.Provide leadership, and ensure the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded.Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitability.Ensuring business policies and processes are effectively communicated, and implemented within contracts.Ensure additional services and projects are added, and contracts are re-won on re-tender.Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth.Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.Accountable day-to-day to the relevant client contacts.Line management responsibility for a small team of Account Directors.Financial responsibility for the delivery of plan commitments for the contract portfolio.The development and review of teams, appraisal, and the application of effective people management practice.The package on offer includes:Up to £95000£5000 car allowance20% BonusPensionHealthcareApplicants must be able to meet the following criteria:Hard services background, ideally with recognised electrical or mechanical qualifications.Managerial experience at Account Director or above within a hard services environment is essential.Proven experience within the commercial maintenance industry.Excellent motivational and influencing skills, with high levels of personal integrity.A proven track record in commercial portfolio management.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Strong financial understanding.....Read more...
Customer service responsibilities:
First point of contact for all new enquiries, demonstrating a high level of customer service skills and telephone manner
Respond to inbound calls, emails, and website queries promptly and professionally in line with organisational guidelines
Outbound calls to book patients in for procedures
Regularly feedback to and collaborate with the Senior Leadership Team
Keep up to date with treatment pricing, offers, and consultant availability to provide accurate, tailored advice to prospective patients
Patient Experience/Admin:
Deliver exceptional service across the entire patient journey
Ensure patient administration systems are accurately updated with enquiry source, relevant notes, documentation, and prices
Collaborate with other Staff to ensure the exceptional service is consistent
Fulfil all reasonable requests from patients to ensure their satisfaction and safety
Liaise with Clinical staff, Consultants, Administrative staff, Optometrists and GP’s internally and externally as necessary
Report any maintenance issues immediately to line manager
Provide ad-Hoc support to other business functions as and when required
*The above is not an exhaustive list of duties and you will be expected to perform different tasks as required by your changing role within the organisation and the overall needs of the business. Training:
Customer Service Specialist Level 3 Apprenticeship Standard
On and off the job training provided in the workplace
Functional skills where required
Training Outcome:
Progression within the Organisation is possible
Employer Description:We are a comprehensive, specialist service for the diagnosis and treatment of all eye conditions.
Private patients can benefit from access to collaborative care and facilities with the latest and best technology and our approach is designed to be convenient for people who lead busy lives and who have limited time to seek medical advice and treatment.Working Hours :Hours set between 8am and 6pm Monday to Friday.
Example shifts: 8am - 4pm or 9am - 5pm or 10am - 6pm.
May be required to weekends but will be renumerated accordingly.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Curiosity....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments.Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:We are a small friendly dental practice located in Manchester. We offer a range of treatments and pride ourselves on the quality of our customer service.Working Hours :Monday to Friday, 8.45am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for a Leasehold Officer to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
? Handling enquiries and requests from the public, providing clear and professional guidance.
? Supporting residential conveyancing processes, including leasehold and freehold property sales.
? Maintaining accurate records in line with legal and organisational requirements.
? Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
? Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
? Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
? Proven experience in customer service, ideally within a housing or property environment.
? Strong knowledge of residential conveyancing processes and housing legislation.
? Hands-on experience with leasehold and freehold property sales.
? Skilled in Microsoft Office and confidence in using multiple IT systems.
? Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
? Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and h....Read more...
An exciting opportunity has arisen for a Leasehold Sales Officer to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Sales Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
? Handling enquiries and requests from the public, providing clear and professional guidance.
? Supporting residential conveyancing processes, including leasehold and freehold property sales.
? Maintaining accurate records in line with legal and organisational requirements.
? Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
? Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
? Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
? Proven experience in customer service, ideally within a housing or property environment.
? Strong knowledge of residential conveyancing processes and housing legislation.
? Hands-on experience with leasehold and freehold property sales.
? Skilled in Microsoft Office and confidence in using multiple IT systems.
? Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
? Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property mana....Read more...
Job Title: House Manager – Luxury Residential LivingSalary: Up to £65,000 Location: LondonWe are recruiting a passionate and experienced House Manager to lead day-to-day operations in one of London’s premier luxury residential properties. This is an exceptional opportunity for a hospitality-driven leader who is committed to delivering outstanding resident experiences, developing a high-performing team, and maintaining the highest standards across services. About the Position
Lead the delivery of hospitality services across the residence, ensuring an exceptional experience for residents and guests.Manage the front-of-house teams including Concierge, Housekeeping, and Chauffeurs.Oversee rostering and team planning to ensure seamless coverage and excellent service.Ensure the residence is always presented to a premium standard Drive continuous improvement and service innovation in line with brand standards.Support the delivery of resident events and social experiences.Collaborate with internal and external stakeholders to maintain consistent service excellence.
The Successful Candidate
Experience in a high-end hospitality, residential or private members’ club environment.Proven people leader with the ability to motivate and inspire multidisciplinary teams.Strong organisational and operational skills with a keen eye for detail.Natural communicator with a resident-first mindset and excellent customer service skills.Confidence in managing compliance, safety, and health regulations.Experience with CRM/PMS systems is a plus.Passionate about luxury service, resident satisfaction, and creating a vibrant residential community.
Company Benefits
Competitive salaryDynamic and inclusive team cultureContribution to an innovative lifestyle-led living concept
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot Com ....Read more...
Cleaning Site Supervisor - Alcester Salary: £14 per hour - plus packageLocation: AlcesterContract: Full-time, Temp to perm Exciting opportunity for an experienced Cleaning Supervisor to work for an established Facilities company. The successful candidate will have a proven track record working in Cleaning Management and can start immediately. This is an exciting opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in ensuring everything runs smoothly behind the scenes. Key responsibilities include:The supervision of front-line operativesDaily liaison with the Visitor Experience Team (primarily Duty Managers) attendingRegular meetings as directed by line managementFeedback to line management regarding service delivery issues and overall perception ofService deliveryUndertake regular service auditsReact to all requests from the client or management team within the specified time frameEnsure that all operations are conducted safety and appropriate risk assessment is conductedfor non-recorded activitiesNotice and report any H&S issues that may ariseAssist the Cleaning & Services Managers in delivering a fully compliant operationMeet regularly with The Cleaning Manager to discuss service delivery and the changingWith the Cleaning Manager, conduct performance reviews and appraisalsMonitor and complete accurate registration of attendances and the rescheduling of cleaningStaff to cover absences, lateness and holidaysNote and report any general maintenance issuesBe flexible in covering planned and unforeseen absence by colleaguesThe Ideal Candidate We’re looking for a detail-oriented and motivated individual who enjoys taking ownership and working collaboratively across teams. Requirements:Minimum of 3 years’ experience in a similar rolePrevious experience of supervising operations in a demanding environmentCustomer service focusedExcellent communication skills both verbally and writtenExcellent interpersonal skillsKnowledge and application of relevant standards and legislation such as COSHHAssessments, hygiene standards and health and safety managementGood command of English language, both written and oralHow to ApplyIf you’re interested in this opportunity, please apply online or send your CV directly to Jordyn at CBW Staffing Solutions.....Read more...
Live out positions! Help with relocations costs, people first company, UK brand, with sites in the Midlands, Northwest, London and Suffolk. Stable companyThis company is expanding and adding more sites to the business; therefore, they have this great General Managers role comes up in Suffolk.Are you looking for a change then joining this business could be a great step, they really have some stunning site, with rooms attached, so rooms experience is a bonus - You must have experience in a high-volume branded pubs or restaurants- in a General Management position – Don’t miss out, drop me your cv.The Company:
UK pub group, sorry award-winning pub group - well-established group and stableVibrant culture and training-oriented goalsGreat developers of people who are passionate about training their managersKeen to recruit managers who have experience of full-service restaurants at medium & high volumeProvides great bonuses and rewards for great performance
The General Manager Role:
Part of high energy pub-restaurant environmentDeveloping the team around you to company standard and high brand standardsLiaise with area managers, to review company standards and develop the service offerWork alongside an extensive sales and human resources team to operate the venue
The General Manager Person:
Driven, dynamic and service-motivated characterHave true entrepreneurial flair!Passionate about providing the highest customer experienceGenuinely enjoys working in catering and developing othersConfident individuals who have passion for what they doWorks well within a branded, volume environment and is keen to expand upon their knowledge and learn new skills
Interested in this challenge - send your CV to Stuart Hills call 0207 790 2666....Read more...
Administrator
Hertford
£26,000 - £28,000 Basic + Bonus + Hybrid + Private Healthcare + Flexible Working + Immediate Start
Are you an Administrator from an FM, housing or similar background looking to join a growing, family-owned business work closely with clients, and make a direct impact on service delivery and customer satisfaction? You'll enjoy a terrific company culture and be looked after with a good package including flexible working.
This is a fantastic opportunity for a Technical Senior Administrator who is organised, people focused, confident managing processes and enjoys maintaining client relationships. If you’re looking for stability, a supportive team culture with a hybrid working aspect this will be your ideal role!
Your role as an Administrator will include:
* Leading and supporting the admin team to deliver reactive maintenance and PPM programs * Acting as a point of contact for client queries, complaints, and contracts * Attending client meetings alongside the Maintenance Manager * Managing data, reporting, and dashboards (Excel, Power BI, OneServe)
As an Administrator you will have:
* Strong background in administration or coordination (FM, compliance, social housing is a bonus!)* Excellent client service and communication skills * Organised, detail-oriented, and confident in a fast-paced environment * Based within commutable distance of Hertford.
Apply now for immediate consideration! Keywords: Administrator, Administration Manager, Senior Service Coordinator, Helpdesk Team Leader, Maintenance Administrator, Facilities Management, Social Housing, Compliance Administration, PPM Scheduling, Hertford, Hertfordshire, EnfieldThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed....Read more...
Bar Manager Liverpool Street £45,000 ASAP Before ChristmasWe’re working with a standout hospitality venue in the heart of Liverpool Street, renowned for its stylish, high-energy atmosphere and excellent food and drink offering. They are looking for an experienced and dynamic Bar Manager to take charge of their busy, high-volume venue. This is an exciting opportunity to join a business that also operates some of London’s most iconic sites.What you’ll be doing:
Managing the day-to-day operations of a fast-paced, high-volume barLeading a team to ensure exceptional guest experiences and smooth serviceOverseeing stock, budgeting, P&L, and cost controlEnsuring compliance with licensing and health & safety regulationsDriving promotions, events, and initiatives to increase revenue and footfallMaintaining the highest standards of service, cocktails, and drinks presentation
Who we’re looking for:
A hands-on leader who thrives on the floor and motivates their teamProven experience managing a busy bar in London or similar high-volume venueStrong background in drinks operations and customer service excellenceExcellent people management and communication skillsCommercially aware, with experience in stock control, budgets, and financial oversightA natural host with a keen eye for atmosphere management and guest engagement
If you're ready to take the next step in your hospitality career with a forward-thinking, creative business – we’d love to hear from you.If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 790 2666....Read more...
An exciting opportunity has arisen for a School Business Development Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds.
As a School Business Development Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform.
This role is full-time remote based offering a salary of £35k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development.
You will be responsible for:
* Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development
* Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers
* Collaborating with regional Careers Hubs and education networks to broaden reach
* Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth
* Representing the organisation at relevant regional and national events
* Providing accurate internal updates and contributing to reporting processes
* Ensuring internal policies, such as safeguarding and health & safety, are adhered to
What we are looking for:
* Previously worked as a Business Development Officer, Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant or in a similar role
* Must have 3 years' experience in direct sales (excluding retail or general customer service)
* Have 2 years' experience in selling or sales to schools.
* Strong track record of working within the education supply chain or selling into schools
* Full UK driving licence and right to work in the UK
What's on offer:
* Competitive salary
* Term-time only role
* Flexible working pattern
* Generous commission structure
* 25 days annual leave plus 8 bank holidays (pro rata, within school breaks)
* Travel expenses covered
This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a School Business Development Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds.
As a School Business Development Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform.
This full-time role offers a basic salary of up to £36K FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development.
This is a fully remote role but you need to be based in West Sussex.
You will be responsible for:
* Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development
* Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers
* Collaborating with regional Careers Hubs and education networks to broaden reach
* Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth
* Representing the organisation at relevant regional and national events
* Providing accurate internal updates and contributing to reporting processes
* Ensuring internal policies, such as safeguarding and health & safety, are adhered to
What we are looking for:
* Previously worked as a Business Development Officer, Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant or in a similar role
* Must have 3 years' experience in direct sales (excluding retail or general customer service)
* Have 2 years' experience in selling or sales to schools.
* Strong track record of working within the education supply chain or selling into schools
* Full UK driving licence and right to work in the UK
What's on offer:
* Competitive salary
* Term-time only role
* Flexible working pattern
* Generous commission structure
* 25 days annual leave plus 8 bank holidays (pro rata, within school breaks)
* Travel expenses covered
This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
