Are you passionate about helping others, keen to develop professional skills, and ready to kickstart your career in a supportive and diverse workplace? Sandwell Council is offering a range of Customer Service Apprenticeships across several internal departments.
Opportunities Available In:
Asset Management & Improvement - Support the delivery of housing repairs and maintenance services by liaising with contractors, scheduling jobs, and providing updates to residents. You’ll develop ICT, admin, and organisational skills while helping ensure council housing services run smoothly.
Revenue & Benefits Team - Work in the Business Rates team to provide information on exemptions, reliefs, and payment arrangements. A great opportunity to build your customer service and data handling skills while assisting local taxpayers.
Children & Education Directorate - Provide business and project support across various education services and assist the PA to the Executive Director. You'll be involved in everything from diary management to liaising with schools and partner agencies.
Skills & Employability Team - Support a high-performing careers team by organising appointments, marketing events, and keeping social media and websites up to date. Gain valuable insight into the careers guidance sector while building your communication and organisational skills.
Independent Living Centre - Help support vulnerable residents by processing Blue Badge applications, managing admin tasks, and providing excellent customer service in a role that truly makes a difference.
Think Sandwell Team - Be part of the council’s business support services—handling client files, supporting funding claims, arranging meetings, and promoting local employability programmes.
Customer Contact Centre - Work in a fast-paced contact centre and complaints team environment where you’ll assist residents, update systems, and deliver high-quality support on a wide range of council services.
These roles provide a fantastic opportunity to gain real-world experience while working towards a recognised qualification. Whether you're supporting housing repairs, providing careers guidance, managing education admin, or helping residents access vital services, these roles will give you the skills, experience, and confidence to launch your future career.Training:At the end, you will gain a Level 2 Customer Service Practitioner Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Safeguarding, Prevent, Fire Awareness, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed-term 12-month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday with hours varying between 8am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Data Protection,Flexibility,Empathy/Sympathy,Confidentiality,Professionalism,Respect for others....Read more...
Introducing Arise - an established and ambitious digital marketing agency based in Sheffield, UK.Our mission is to use digital to help others arise. We work with a wide range of clients, with a growing track record in the hotel sector across the UK, and a passion for supporting businesses in the Sheffield City Region.We're on the lookout for a highly organised and detail-driven Digital Marketing Executive to join our team. In this role, you'll support a variety of clients by creating engaging social media content and assisting the wider marketing team with general digital tasks.This is a fantastic opportunity to make a real impact for clients, enjoy a range of benefits, and grow within a supportive and forward-thinking agency.What the role involvesIn this role, you will:
Manage social media accounts, capture and create content, build customer relationships, and grow channelsWrite and produce content such as blog articles and email campaignsHelp shape marketing strategies for clientsUpdate website contentLiaise with clients and guide them through our marketing processesAssist with search marketing campaigns and wider digital marketing tasks
To ensure you feel supported and integrated into our team, we offer regular meetings, catch-ups, and performance reviews, alongside mentoring and opportunities for ongoing learning. We foster open communication and continuous professional development - helping you build on what you're great at while growing your confidence in new areas.The role is a permanent full time position (40 hours per week) and requires a minimum of 3 days per week from our office in central Sheffield (You need to be legally allowed to work in the UK.)What skills you’ll needTo excel in this role, you’ll need:
Strong understanding of social media and what makes content engagingConfident content writing skills with attention to toneA general grasp of other digital marketing channels including search, email, and websites
Who you need to beWe’re looking for someone who is:
Organised and able to manage multiple tasks, deadlines, and client priorities effectivelyProactive, with a positive attitude and a genuine interest in learning and growing in digital marketingCurious and keen to stay up to date with trends and changes in the digital landscapeComfortable working independently as well as collaboratively
The benefits
Base salary between £20,000 and £24,000, dependent on skillset and fit for the role.On-target earnings between £29,160 and £33,160 in the first year, including performance-based bonuses.Flexible working arrangements with a mix of office and remote workGenerous 25-day holiday allowance, plus bank holidays and your birthday offRegular social events, team lunches, and weekly beersDiscounts at the Showroom Cafe BarOpportunities for career progression and active involvement in decision-makingAccess to all necessary tech gearContinuous personal growth and development opportunitiesBecome part of a friendly, tight-knit teamInclusion in our workplace pension schemeSupportive team culture with regular catch-ups and performance reviews
Ready to take your career to the next level with Arise?....Read more...
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable.
What you will be doing:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency
What we are looking for:
Excellent verbal and written communication skills
Strong attention to detail
Patient and methodical approach when resolving user issues
Self-motivated, with a collaborative team-oriented mindset
Consistently positive attitude towards all aspects of the role
Naturally tech-savvy and an enthusiastic problem solver
Excellent time management and the ability to prioritise tasks effectively
Eagerness to explore and work with new and emerging technologies
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies.
Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting....Read more...
Global Supply Chain Manager | Lead Strategic Manufacturing Operations Worldwide
Location: Flexible / Travel Required
Role Type: Full-Time | Senior Executive Level
Application Deadline: Now open early applications encouraged
A rare opportunity has opened for a seasoned Global Supply Chain Manager to lead the full transformation and strategic execution of a supply chain operation that spans continents, suppliers, and manufacturing technologies.
This role is suited for a candidate with deep expertise in precision manufacturing, global sourcing, and cross-functional leadership. You will take full ownership of the end-to-end supply chain function, guiding the business through its next phase of growth and operational excellence.
Immediate Priorities
- Develop and execute a long-term, multi-tiered global supply chain strategy to support the current and future scale of the business.
- Drive improvements in manufacturing capacity, delivering at a cost, quality, and lead time that creates sustainable long-term value.
- Lead the development and management of all supply chain activities across the business, with full operational and strategic responsibility.
Key Responsibilities
- Define and implement supply chain strategies that ensure the sustainable delivery of machined components and fully manufactured products through trusted global partners.
- Ensure that all supply chain activities are aligned with engineering specifications, manufacturing standards, and company requirements.
- Build and manage a resilient, efficient network of international vendors and partners, with a focus on those located near key customer markets.
- Collaborate closely with internal manufacturing leadership to prioritise and allocate production between in-house and external resources, optimising machining capacity and throughput.
- Work closely with engineering teams to ensure technical documentation and drawings are clear, accurate, and production-ready, minimising errors in component machining.
- Develop strategic partnerships with leading additive manufacturing providers to prepare for increased use of 3D design and production in both existing and future product lines.
- Coordinate with sales and finance teams to forecast demand, anticipate future product mix, and build supply chain capacity that supports growth while reducing lead times and costs.
- Lead company-wide inventory and materials management across all sites, maintaining accurate stock levels, minimising waste, and avoiding stockouts.
- Implement just-in-time (JIT) and vendor-managed inventory (VMI) practices to optimise stock flow and reduce obsolescence.
- Maintain a clear view of current and upcoming work orders, ensuring decisions are informed, proactive, and commercially sound.
- Continuously identify opportunities to reduce lead times and production costs, while exceeding quality and delivery expectations.
Candidate Profile
Experience & Knowledge:
- Proven experience as a manager or in a similar senior supply chain leadership position.
- Strong technical background with the ability to interpret engineering drawings and technical documentation.
- In-depth knowledge of CNC machining and manufacturing processes.
- Familiarity with additive 3D manufacturing technologies (desirable).
- Demonstrated supply chain management expertise in complex, global environments.
- Experience identifying, assessing, and developing international vendors, especially those located close to the companys customer base.
Skills & Competencies:
- Strong analytical skills, with the ability to interpret data and trends to inform strategy and decision-making.
- Excellent communication skills able to engage with board members, suppliers, internal teams, and senior stakeholders clearly and effectively.
- Strong negotiation capabilities, with a track record of securing favourable terms and building long-term supplier relationships.
- Confident leadership and stakeholder management skills, capable of motivating and aligning both internal teams and external partners toward shared objectives.
Why This Role
- Full strategic ownership of a global supply chain function with real impact and visibility.
- The chance to shape the operational foundation of a growing business at the forefront of manufacturing and engineering innovation.
- Work cross-functionally with top-tier engineering, manufacturing, sales, and finance leaders.
- Operate at the intersection of precision, innovation, and performance with the mandate to lead real change.
- Opportunity to travel
Benefits
- £65- £85k Basic Salary -Depending on experience and skillsets
- 5% Pension
- Parking on site
- 25 days holiday plus Bank Holidays
- An opportunity to make your mark and be part of an exciting growth plan
If you would like to apply for this position please do so directly or get in touch for a chat alison.francis@holtengineering.co.uk ....Read more...
Are you ready to take your career to the next level in the dynamic world of B2B PR? The Opportunity Hub UK is recruiting for an exciting role as an Account Manager in central London, just a 10-minute walk from London Bridge. This well-established agency, located in central London a 10-minute walk from London Bridge, excels in providing tailored PR services across a variety of sectors, including B2B, logistics, transport, tech, and fintech. Committed to fostering a collaborative and creative workspace, they are a Living Wage employer and a Climate Positive Workforce. Job Overview: The Account Manager will manage a portfolio of clients' PR accounts, providing advanced counsel with minimal oversight. This role involves creating engaging content, developing strategic counsel, and building relationships with clients and key media contacts. The ideal candidate will have 2+ years of experience in B2B PR and demonstrate strong leadership and organisational skills. Here's what you'll be doing:Manage a portfolio of clients' PR accounts with minimal oversight.Assist junior team members with managing client accounts as needed.Create engaging content, including copywriting and social media.Develop and deliver strategic counsel to clients.Provide commentators and product or company information to the media.Build relationships with existing and new clients.Build relationships with key media contacts.Generate and lead press campaigns, creative projects, and PR solutions.Deal with the media, including speaking to journalists.Analyse PR coverage and provide written reports.Communicate effectively with a range of stakeholders.Check the work of junior team members and provide constructive feedback.Here are the skills you'll need:2+ years of experience in PR: Solid foundation in PR principles and practices.Passion for the B2B sector: Genuine enthusiasm for the industries you'll represent.Commercial Insight: Understand clients' business activities, key issues, and competitive advantages.Strategic Thinking: Identify additional opportunities for delivering client messages outside standard formats.Creative Thinking: Participate in brainstorming sessions and explore different avenues for clients.Time Management: Manage your workload, set and meet deadlines, and coach junior staff.Copywriting: Communicate key messages effectively in concise, relevant copy.Presentation Skills: Present ideas and proposals articulately to clients.Trouble Shooting: Demonstrate leadership and initiative in resolving client issues.Here are the benefits of this job:Salary £35,000 - £45,000 DOEOffice based Monday – Thursday and work from home on Fridays.Annual paid holiday break between Christmas and New Year outside of annual leave.Training through Meantime Academy powered by the PRCA.On-the-job trainingCIPR membershipPension (Nest)Wellness appErgonomic desksShowers and bike storageClimate positive workforce - we offset your carbon footprint by planting trees.Rewards and perks - from Air Miles, fitness passes, gift cards, Amazon and ASOS rewards to discounts on major brands and free access to health appsEmployee assistance programme - mental health support including issues surrounding work, relationships, and finances.24/7 access to a registered, UK-based GP from anywhere in the world.Life assuranceWork Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Why Pursue a Career in B2B PR? The B2B PR sector offers endless opportunities to combine your passion for strategic communication with creative projects. As a Senior Account Executive, you will play a crucial role in shaping public perception and enhancing the success of diverse initiatives. Join this leading agency and embark on a rewarding career where creativity meets strategic communication.....Read more...
We have a requirement for a Client Relationship / Business Development Co-Ordinator to join our expanding company. The Client Relationship / Business Development Co-Ordinator will support the Director in our Vista Southern Region and also assist our sister company JLES, in their Southern & Thames regions. The role is primarily based in our Tring office.
This entry-level role is ideal for someone eager to develop a career in Client Relationship management within a supportive and growth-oriented environment.
As a Client Relationship Co-Ordinator, you will support our team in building and maintaining positive relationships with our clients, ensuring high levels of customer satisfaction. You'll assist with identifying opportunities to grow business with both new and existing clients and learn the essentials of account management and customer support.
The ideal candidate will have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, organised, and excited to make a positive impact within our team.
You will be rewarded by working for a growing company serving the rapidly growing housebuilding sector. We want people who have the drive, ambition, personality, and desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
In addition to a competitive salary, we offer a comprehensive rewards package that includes an excellent bonus scheme, private healthcare, EASE programme, your birthday off, annual company trips, and other benefits that set us apart from most civil engineering firms in the UK.
Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.
We're not just hiring employees; we're looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish!
Role and Responsibilities:
Research prospects and opportunities
Call new prospects
Arrange meetings
Client Liaison
Assistance with conversions
Work with Marketing Manager on campaigns and marketing material
Direct marketing
Attending networking events
Client entertaining — arranging and attending
Updating CRM Systems
Merchandise
Ad-hoc business-related tasks, including client updates and monthly business operations reporting
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the business' processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.Employer Description:Vista is a London based civil engineering contractor specialising in new-build section 278 and infrastructure schemes across the UK. With our head office located in central London & teams based in Tring (Southern) and Manchester (Northern), we are able to deliver projects all across the country. With over 25 years' experience in highway and drainage works, Vista offers more than your standard main contractor. Our professionally qualified engineers use their key expertise to deal with the multi-faced complexities of Section 278 projects, ensuring all works are completed fright first time' with projects signed off by the council and placed straight onto their maintenance period.Working Hours :Monday to Thursday - 08:30 - 17:00, Friday - 08:30 - 16:30, 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Build & maintain relationships,Proactive and flexible,Time management....Read more...
Premier Seeds is currently seeking a Content Creator Apprentice who will report to Lauren, their Digital Marketing Executive, to build a content library for use in social media execution as well as the website and other forms of marketing.
The content creator apprentice will work with Lauren on a day-to-day basis, with additional support and guidance from Phil and Zoe to develop written and visual content to be used across a variety of platforms and media. Content will be used in:
Digital Media (Social - FB / Instagram, newsletters)
Traditional Media (Print, leaflets etc.)
As well as updating the content across key sales platforms:
Own website
Amazon
Ebay
Content needs to be created at both a business level and at an SKU level to improve information and drive conversion across our sales platforms.
This job is on a permanent basis (Monday-Friday: 9 am-5 pm or 8 am-4 pm) with 6 hours per week allocated to completing the apprenticeship training.
Responsibilities
Content creation (reels and posts) for Social Media in line with requirements set out by the business
Update visual & written content on website and other platforms
Develop and manage a library of images: product and lifestyle
Brief and oversee any photoshoot opportunities to support the image library with videos and photos
Capture content (images and videos) as required
Sourcing and editing of images to support the business across all areas
Assessing images against image guidelines for consistency
Oversee Amazon listings to ensure quality is being maintained across all listings
In addition, this is a small business and from time to time, during the busy season, the content creator apprentice may be required to support the operational side of the business in packaging or dispatch.Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Audio and visual content
Content for social media
Copywriting and so much more.
You will undertake the ground-breaking Professional Apprenticeships Content Creator Level 3 qualification. Professional Apprenticeships is an Ofsted Outstanding-rated training provider and holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.
The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:
Creation of audio and visual content
Blogging and written content
Creating content for social media
Designing engaging posts
Managing content online
Evaluating and testing the effectiveness of content
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:This is a brand new role and the company have ambitious plans for growth. There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:Premier Seeds Direct was started in 2007 borne out of the frustration with large seed growers, providing limited selections, poor quality and restrictive pricing. The business has developed a great range of products at fair prices and has grown from the kitchen table to a small unit employing 18 people outside Salisbury.
The business has recently undergone a buy out and Phil Redman has taken the lead in the business and is looking to convert the strong foundations into a key competitor in the seed market.
The business has a loyal customer base and a fantastic value proposition so this is an incredibly exciting time to be on board. As a family run business, they have maintained the friendly, family feel as they have grown. They are a small, supportive team who value new ideas.
In addition to a competitive salary, you can look forward to the following:
• Pension Scheme
• 20 days annual leave (+ 8 bank holidays)
• Casual Dress code
• On-site parking
You will also be supported and mentored by Phil or Zoe as well as being supported through your training with Professional Apprenticeships.Working Hours :Monday-Friday: 9am-5pm or 8am-4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sacco Mann is recruiting a Private Client Fee Earner to join an award-winning and long-established law firm based in Huddersfield. This West Yorkshire firm has a successful and growing Private Client department, with an excellent regional reputation and offers an outstanding service to their clients. This role is suitable for a Private Client Fee Earner who can run their own caseload independently from start to finish.
The Role
You will be responsible for managing your own caseload of Private Client matters including wills, trusts and probate, estate planning, tax advice and inheritance planning.
Key Responsibilities
Running a caseload of Private Client matters independently
Providing outstanding client service to both new and existing clients
Excel at client relationship building
Support and develop support staff within the department when required
About You
Qualified Chartered Legal Executive or non-qualified fee earner with extensive private client experience in running your own cases from start to finish
Driven and proactive individual
Strong communication and decision-making skills
Excellent client care skills
What’s in it for you?
Competitive salary
Hybrid working options
25 days annual leave and extra holiday days for long term service, plus an additional day holiday for your birthday and an extra 2.5 days off per year for day to day life management
Health Scheme
Bi-annual bonus
If you are interested in this Private Client Fee Earner role in Huddersfield then please get in touch with Helen Mauborgne on 0113 467 9786 to find out more information or if you have a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Are you a creative and commercially minded digital marketer looking for a hybrid part-time role (22.5 hours per week, minimum of 1 day per week in the office) where you can truly make your mark? Our client is an established, family-run jewellery brand with over 40 years of heritage, based in the historic city centre of York. Their store attracts a loyal mix of local customers and tourists from all over the world, and in recent years, they have expanded online, launching their e-commerce store 8 years ago.Following consistent organic growth, they're now looking for a talented and driven Digital Marketing Executive to take ownership of marketing activity and help them reach the next level. This is a rare opportunity to pioneer the digital marketing function within a well-established business, working both independently and alongside a trusted external marketing agency (Visualsoft) to grow online presence, increase brand awareness, and drive sales both online and in-store.If you are a creative marketer with strategic thinking skills, a passion for jewellery, and the ability to deliver impactful campaigns, this role offers you freedom, flexibility, and the chance to make a measurable impact.Key ResponsibilitiesDigital Campaign Management
Work in close alignment with the external agency (Visualsoft) to plan, execute, and optimise digital marketing campaigns across Google Ads, Meta, Instagram, Pinterest, and other relevant channels.Manage email marketing campaigns - including copywriting, audience segmentation, and reporting - ensuring content is authentic and on-brandCreate engaging, original digital content for social media, email, and online use, including product photography, lifestyle imagery, short-form video, and graphics.Use AI tools to enhance workflow efficiency, while maintaining brand voice and quality.
Website & E-Commerce
Maintain and update product listings, descriptions, images, and pricing on the e-commerce site.Implement SEO best practices to improve search rankings and increase organic traffic.Liaise with the agency to ensure a seamless user experience (UX) and optimised conversion rates.Monitor site performance, flag issues, and oversee improvements.
Social Media & Content
Develop a strategic marketing content calendar aligned with product launches, marketing campaigns, and seasonal events.Manage all organic social media channels, with a focus on growth, engagement, and reach - not just aesthetics.Monitor and respond to customer comments and messages on social platforms.Analyse content performance using analytics tools, adapting the strategy for maximum impact.
Analytics & Reporting
Track, measure, and report monthly on KPIs for both online and offline marketing activity, including ROI, conversion rates, traffic, and engagement.Present insights and recommendations to the Managing Director to inform future campaigns.Monitor competitor activity and market trends to identify opportunities.
Retail Marketing Support
Create digital and print assets (e.g. using Canva or Photoshop) to promote in-store events, sales, and product launches.Work with the store team to ensure all marketing materials are aligned with brand standards.Drive campaigns that encourage in-store visits and cross-channel shopping.
About You
Minimum 2 years' experience in digital marketing, ideally within retail or e-commerce.Strong understanding of paid media and how it operates (Google Ads, Meta Ads Manager) and organic social growth strategies.Knowledge of SEO and content marketing principles.Experience with e-commerce platforms or working with agencies that have.Proficiency in design/content creation tools (Canva, Adobe Creative Suite, or similar).Analytical skills and experience using Google Analytics and other reporting tools.Excellent written and verbal communication skills, with a flair for creative copywriting.Passion for jewellery, fashion, or luxury retail is highly desirable.Highly organised with strong attention to detail.Commercially minded and target-driven.Confident working both independently and in collaboration with agencies.
Details & Benefits
Salary: £30,000 per annum pro-rata (equivalent to £18,000 for 22.5 hours per week).Performance-related bonuses based on agreed targets.Schedule: Flexible - 3 days per week (Monday-Friday), hybrid working with at least 1 x 7.5 hour day per week in our York office.Benefits:
Staff discount on jewellery purchases.Opportunities for professional development and training.Supportive, creative working environment within a growing heritage brand.
Why Join Us?This role offers autonomy, creativity, and the opportunity to truly own the marketing function within a trusted and established family-run business. You'll have the flexibility to shape your own schedule, the support of an experienced external marketing agency, and the creative freedom to bring your ideas to life - all while working with beautiful products and a loyal customer base. ....Read more...
