In the vibrant city of London, an exciting opportunity awaits for a Freelance PR Assistant Consultant with a passion for music and a knack for detail. Joining the ranks at this boutique and esteemed independent PR agency renowned for its dedication to the music industry, you'll dive into the dynamic world of public relations, assisting in shaping the narratives of some of the most thrilling acts in the music scene. They themselves on being best in class, fostering an environment where creativity flourishes, and results speak volumes. As an integral part of the team, you'll embark on a journey that combines your administrative prowess with your genuine love for music, contributing to the success stories of our diverse portfolio of artists. Here's what you'll be doing:Providing invaluable administrative support to our PR consultants, ensuring seamless operations and efficient workflow.Assisting in the coordination of media outreach campaigns, meticulously handling press materials and correspondence.Conducting thorough research on media contacts, industry trends, and competitor activity to inform strategic PR initiatives.Crafting compelling press releases, bios, and other promotional materials with meticulous attention to detail.Collaborating closely with team members to brainstorm innovative PR strategies and contribute fresh ideas to client campaigns.Here are the skills you'll need:A keen eye for detail and a meticulous approach to tasks, ensuring accuracy and consistency in all communications.A solid understanding of traditional media landscapes and PR principles, coupled with a genuine passion for music.Proficiency in all Microsoft Office programs, with the ability to navigate software with ease and efficiency.Excellent written and verbal communication skills, with the ability to craft engaging content and communicate effectively with internal and external stakeholders.Here are the benefits of this job:The opportunity to work with some of the most exciting names in the music industry, gaining invaluable experience and exposure.Day rates of £100 per day or £50 per half dayEmbark on a career in the fast-paced world of music PR, where every day brings new challenges and opportunities for growth. Join the agency in shaping the future of music communication, where your passion for music meets your talent for PR. Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Competencies/Skills
This individual must possess strong organisational and time management skills to efficiently handle multiple training projects and deadlines. Excellent communication and interpersonal skills are essential for liaising with clients, trainers, and internal teams. The role requires attention to detail and problem-solving abilities to manage logistics, resolve scheduling conflicts, and ensure the smooth execution of training programs. Proficiency in administrative tasks, including document management, budgeting, and reporting, is crucial, along with technical skills to navigate learning management systems, scheduling software, and virtual training platforms. The ability to work independently and as part of a team, maintainconfidentiality, and adapt to changing priorities ensures success in this dynamic role.
Knowledge of the Insights Discovery platform and psychometric tool would be beneficial but not an essential requirement.
Your performance and development in the role will be discussed with you in a quarterly Personal Development Review (PDR) meeting and on a more in-depth basis annually. Your performance will be measured by:● Meeting monthly agreed KPI’s● Assessment of achievement of personal and business objectives● Assessment against competencies defined in this Job ProfileTraining:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Upon successful completion of the Level 3 Business Administration Apprenticeship, there may be opportunities for further progression within other areas of our team.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Monday to Friday 9:00am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sales Support AdministratorSandwich, Kent£33,000 - £35,000 p.a.Permanent - Full or Part Time (30hrs p/w)Support, Coordinate, Succeed – this is a Sales Support Role with Real ImpactExperience in Construction, M&E, or Engineering EssentialWestin Par is delighted to present an exciting opportunity for an experienced Sales Support Administrator to join a thriving and dynamic organisation based at Discovery Park, Sandwich. This role offers the chance to work within a fast-paced, high-pressure sales environment where precision, energy, and proactive support are key to success.Shape the success of a fast-paced sales team in a leading technical environment.Key Responsibilities:
Build and maintain strong, professional relationships with clients, acting as a key point of contact for updates, meeting coordination, and communicationCoordinate client communications, send progress updates, arrange meetings, and issue accurate and timely minutesAdminister and track all sales activities, including management of strategic sales plans, pipelines, proposal logs, quote progress, and win/loss dataEnsure CRM systems and sales data are always accurate, current, and ready for reportingProvide proactive administrative support for user experience planning, tracking interactions, gathering client feedback, and ensuring actions are completedLiaise with commercial leads to support accurate, consistent execution of the sales strategyFacilitate internal meetings, track actions, follow up with task owners, and ensure the smooth completion of internal and external commitmentsIdentify early risks to timelines or delivery and work with teams to resolve them quickly and professionallyChampion continuous improvement, leading initiatives to streamline processes and enhance efficiency across the departmentProduce clear, professional board reports and manage cross-departmental meeting documentation
Person Specification:
Candidates must have previous experience working within Construction, Engineering, M&E, or Technical Services environmentsMinimum five years’ experience in a high-level sales administration or operational support roleOutstanding communication skills, both written and verbal, with the confidence to engage across all levels internally and externallyHighly self-motivated, able to take ownership of responsibilities and work independently with minimal supervisionEnthusiastic, proactive, and fully engaged with the wider business goals and activitiesResilient and calm under pressure, with strong organisational skills to manage shifting priorities in a demanding environmentMastery of Microsoft Office applications, particularly Excel, Outlook, and Word, alongside confident use of CRM systems and project management platformsProven ability to manage multiple diaries, coordinate key meetings, track deliverables, and support fast-moving commercial operations
This is a fantastic opportunity for a professional and driven Sales Support Administrator to step into a central role, fully immersed in supporting a high-performing sales team. Those with a background in Construction, Engineering, M&E, or Technical Services will be particularly well-suited to this rewarding and challenging position.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Sales Support AdministratorSandwich, Kent£33,000 - £35,000 p.a.Permanent - Full or Part Time (30hrs p/w)Support, Coordinate, Succeed – this is a Sales Support Role with Real ImpactExperience in Construction, M&E, or Engineering EssentialWestin Par is delighted to present an exciting opportunity for an experienced Sales Support Administrator to join a thriving and dynamic organisation based at Discovery Park, Sandwich. This role offers the chance to work within a fast-paced, high-pressure sales environment where precision, energy, and proactive support are key to success.Shape the success of a fast-paced sales team in a leading technical environment.Key Responsibilities:
Build and maintain strong, professional relationships with clients, acting as a key point of contact for updates, meeting coordination, and communicationCoordinate client communications, send progress updates, arrange meetings, and issue accurate and timely minutesAdminister and track all sales activities, including management of strategic sales plans, pipelines, proposal logs, quote progress, and win/loss dataEnsure CRM systems and sales data are always accurate, current, and ready for reportingProvide proactive administrative support for user experience planning, tracking interactions, gathering client feedback, and ensuring actions are completedLiaise with commercial leads to support accurate, consistent execution of the sales strategyFacilitate internal meetings, track actions, follow up with task owners, and ensure the smooth completion of internal and external commitmentsIdentify early risks to timelines or delivery and work with teams to resolve them quickly and professionallyChampion continuous improvement, leading initiatives to streamline processes and enhance efficiency across the departmentProduce clear, professional board reports and manage cross-departmental meeting documentation
Person Specification:
Candidates must have previous experience working within Construction, Engineering, M&E, or Technical Services environmentsMinimum five years’ experience in a high-level sales administration or operational support roleOutstanding communication skills, both written and verbal, with the confidence to engage across all levels internally and externallyHighly self-motivated, able to take ownership of responsibilities and work independently with minimal supervisionEnthusiastic, proactive, and fully engaged with the wider business goals and activitiesResilient and calm under pressure, with strong organisational skills to manage shifting priorities in a demanding environmentMastery of Microsoft Office applications, particularly Excel, Outlook, and Word, alongside confident use of CRM systems and project management platformsProven ability to manage multiple diaries, coordinate key meetings, track deliverables, and support fast-moving commercial operations
This is a fantastic opportunity for a professional and driven Sales Support Administrator to step into a central role, fully immersed in supporting a high-performing sales team. Those with a background in Construction, Engineering, M&E, or Technical Services will be particularly well-suited to this rewarding and challenging position.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
JOB DESCRIPTION
As our Plant Director you are to manage plant operations by managing scheduling, manpower, machinery, to meet customers' requirements, develop and control costs within budget, develop and implement programs to achieve corporate safety goals, implement and control policy and procedures to meet local, state and federal requirements, facilitate and commercialize new process/material and products thru plant facility equipment. Solving challenges is the very foundation of who we are. After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint. When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution. Today, that discovery is Rust-Oleum Corporation. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry. Here's what you can expect every day: Oversee activities directly related to making products or providing services. Review financial statements, and shift production reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Establish and implement departmental policies, goals, objectives, and procedures, conferring with R-O Corporate manufacturing and HR personnel, and staff members as necessary. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Plan and direct activities such as Promotional orders, new products etc. coordinating with other department heads as required.
Required Experience:
13-15 years professional experience with a minimum of 3-5 in a Plant Manager role People/Team Development Strong communications skills with both internal associates and external vendors/customers Ability to fast track knowledge and ideas Strong follow through and engagement Focus on continuous improvement
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class. LI19Apply for this ad Online!....Read more...
As a member of the council's ICT Service Desk team, your main jobs and duties will consist of:
Logging all staff IT issues
Dealing with enquiries from customers (face to face, via the telephone, email, etc).
Offer appropriate IT troubleshooting, advice and guidance through relevant training
Ensure that all requests are logged appropriately, and workload is managed effectively
Ensure that priority setting and escalation procedures are applied effectively
Effective use of knowledge base and other systems to retrieve and update information accordingly
Working closely with the supervisor to ensure effective use of working week
Training:At the end you will gain a Level 3 Information Communications Technician apprenticeships standard. This will include any Functional Skills as appropriate.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Workplace Professionalism and Equality and Diversity.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday - exact hours to be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Reliable and trustworthy,Self-motivated,Positive and enthusiastic,Able to follow instructions,Maintain confidentiality....Read more...
Electrical Shift Engineer – Continental Shift – Commercial Building – Liverpool Street, London – £51,889 Per annumMy client is looking for a Electrical Shift Engineer to be based in a commercial building in Liverpool Street, London. A successful candidate will be electrically biased (C&G / NVQ). Working with the maintenance team on site, He or she will be required to carry out Electrical / Mechanical maintenance. In return, the company offers a competitive salary of £51,889, further training and career progression. Package£51,889 per annumUniform and Tools ProvidedCycle to work scheme20 days holidayOvertime AvailablePensionInternal Progression & DevelopmentHours of workContinental Shift - 4 nights, 4off, 3 days, 3 nights, 6off, 4 days - 06:00am - 18:00pm / 18:00am - 06:00am Key Duties & ResponsibilitiesLighting (Small installation, Fault-finding, Lamping, Changing ballast's, Control panel, Power distribution)Emergency lightingAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)Chillers - Re-setWater Treatment (Temperature checks / Not dosing)Monitor mechanical plantPlumbing - Unblocking toiletsPumps, motorsWater TreatmentBMS System - Monitor (i.e. Hot & Colds)Undertake all allocated tasks and perform them in a timely and professional manner.Be proactive in identifying and reporting faults with building services equipment and take steps to resolve them.Be proactive to ensure all H&S issues are reported/escalated as required.Maintain informal communications with Client staff members related to service levels and issues.Report service affecting issued to the site management team for formal communication with the client.Remain flexible with regard to site attendance and tasks undertaken within personal competency.Be fully aware of relevant Health and Safety and general legislative matters.Escort specialist subcontractorsRequirementsElectrically qualified level 3(C&G, NVQ etc)High Voltage Approved Person (HVAP)Experience working in a large commercial buildingYou must be able to provide copies of your trade certificates (Essential)A proven track record in commercial building maintenanceMulti-skilledGood communication skillsExcellent customer skillsMust be able to get to the site for 06:00 am startIf you are interested please get in contact with Ben Miller of CBW Staffing solutions!....Read more...
Key Responsibilities
• Provide technical support to end-users, both in person and remotely
• Install, configure, and maintain computer systems and software
• Implement security of the network, data and its storage and communication systems
• Assist with network administration tasks, including setting up user accounts and permissions
• Work together with other managers and directors in relation to IT matters
• Help manage the process for achieving agreed standards for Cyber Security and protocol
• Discuss, agree and maintain IT elements of the Business Continuity Plan
• Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management (GDPR)
• Document technical procedures and create user guides.
• Collaborate with the IT Manager to implement new technologies and upgrades.
General Responsibilities
• Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.
• Support users in the use of computer equipment by providing necessary advice and/or training
• Maintain and update internal documentation and database systems in a timely manner
• Perform system administration and housekeeping activities
• Purchase (after approval) equipment and licenses (e.g., software, hardware etc)
• Ensure all IT deliveries are checked and stored in a secure location
• Secure disposal of old equipment following policy controls
• Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points
• Assist with other ad-hoc duties as required for the role and within the organisation
• Key software installation and support
• Log faulty equipment with third parties
• Assist with desktop/laptop setup and configuration
• Assist with phone/tablet setup and configuration
General Responsibilities
• Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.
• Support users in the use of computer equipment by providing necessary advice and/or training
• Maintain and update internal documentation and database systems in a timely manner
• Perform system administration and housekeeping activities
• Purchase (after approval) equipment and licenses (e.g., software, hardware etc)
• Ensure all IT deliveries are checked and stored in a secure location
• Secure disposal of old equipment following policy controls
• Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points
• Assist with other ad-hoc duties as required for the role and within the organisation
• Key software installation and support
• Log faulty equipment with third parties
• Assist with desktop/laptop setup and configuration
• Assist with phone/tablet setup and configuration
Behaviours
• Report to and regularly communicate with the IT Manager
• Communicate and deliver our core values.
• Be self-motivated and have the ability to encourage others to work as efficiently and effectively as possible
• Be approachable and respectful
• Proactively share knowledge
• Be actively involved in the wider industry specific to your IT systems
• Act in the best interest of the company; promote your association with the practice in all communications with the broader industry and educational establishments
• Act as a company ambassador when attending events and communicating with people outside the business
• Engage in continued learning and development
• Be flexible and adaptable to change
• Work across all offices and teams where and when required
• An aspiration to continually develop your skills
• Proactive problem solver
• Encourage and support the success and development of others and the business.
Experience and Qualifications
• Qualifications GCSE or equivalent – Maths and English grade C or above (essential)
• Good Communication Skills
• Full UK Driving licence
• Ability to travel to any of the business offices as and when required
• Proficient in Microsoft 365 stack
• To have a commitment to ongoing training to develop your skills in areas relevant to your role
• Hold a recognised qualification in an IT-related subject is preferred but not essential
• Proficient in computer Networking, Security and Communication systems
....Read more...
The two roles you will be supporting in and the duties they include but are not limited to;
1. Customer support specialist. In this role the candidate will analyse the customer base and usage of Telsolutions clients on a monthly basis. The role is to support further service development and strategies including directly support and management of customers and supporting sales efforts to increase commercial growth.
2. Partner service management. The secondary role is to manage all projects developing services that relate to Telsolutions partners. Our partners provide Artificial Intelligence technologies & Payment technologies. New projects are required on an adhoc basis.
To also support all existing services provided to customers.
Provide support for our worldwide customer base and manage simultaneous customer project requests in a highly demanding environment.
Develop and maintain excellent relationships with our customers and partners and help improve and maintain the highest level of customer satisfaction.
Logging and managing projects and issues using appropriate management tools (Salesforce). Proactively working the support ticket queue (Salesforce) and managing customer expectations on resolution time.
Promptly escalate unresolved issues to appropriate internal teams. Provide impeccable follow-up with customer issues and status in a timely manner and set expectations.
Work closely with the development team to help resolve the product bugs and deliver solutions in a timely fashion.
Proactively identify issues and take mitigation steps before they become “noticed” by customers.
Responsible for troubleshooting hardware and software technical issues.
Deliver positive communications to our internal and external customers.
Offer additional tips, best practices, and solutions, related to services & whenever possible help customers & Telsolutions maintain solid relationships.
Maintain a state-of-the-art subject matter expertise on existing and planned technologies, including related products and services.
Feeding back all suggestions for improvement and market research to management.
Ensuring management are aware with all competitive activities within accounts and preventing account loss.
Contributing to the marketing program and plans. Using your event skills to either organize or management all company events or service promotion activities.
Attending Telsolutions events and roadshows. Assisting with sales and discussing Telsolutions services in detail.
Use Visio or comparative products to help the business and its clients design and develop services that are logged for future reference.
All materials produced are commercially sensitive, confidential and the property of the company.
Progressing to;
Support and supervise assigned members of staff that will work on projects for customers.
Support and direct management toward ideas, strategies, concepts, and developments where the business can become more commercial successful and help customers.
Training:Business Administrator Level 3 Apprenticeship Standard.
This will include:
City & Guilds combined knowledge and competency-based qualification, Personal Learning and Thinking Skills.
The program is based on end point assessment, with delivery and location of training to be confirmed.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:This role may evolve to full management of staff over time.Employer Description:Telsolutions provide customer contact technology & services specifically developed for income recovery and customer engagement applications. Our unique strategies and communication services are designed to simplify business process and increase outcomes.
Telsolutions industry experience is second to none for proactive services, with client support and guidance that reduces operational costs and improves income rates. We demonstrate business efficiency gains and savings directly through clear success measurement and continual technology enhancements reviews. Telsolutions are the recognised leader for developing cost effective AI services specifically designed local government and the private finance sector.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated/Enthusiastic,Good Time Keeping,Professional Attitude....Read more...
The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. Our reliance on IT systems and equipment and their reliability are essential to the company's efficient, safe, and secure functioning. This is becoming increasingly central to the business, especially between the three offices. The IT Assistant’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary.
Key Responsibilities• Provide technical support to end-users, both in person and remotely• Install, configure, and maintain computer systems and software• Implement security of the network, data and its storage and communication systems• Assist with network administration tasks, including setting up user accounts and permissions• Work together with other managers and directors in relation to IT matters• Help manage the process for achieving agreed standards for Cyber Security and protocol• Discuss, agree and maintain IT elements of the Business Continuity Plan• Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management (GDPR)• Document technical procedures and create user guides.• Collaborate with the IT Manager to implement new technologies and upgrades.
General Responsibilities• Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail.• Support users in the use of computer equipment by providing necessary advice and/or training• Maintain and update internal documentation and database systems in a timely manner• Perform system administration and housekeeping activities• Purchase (after approval) equipment and licenses (e.g., software, hardware etc.)• Ensure all IT deliveries are checked and stored in a secure location • Secure disposal of old equipment following policy controls• Assist the IT Manager with hardware installation and support, including desktops, laptops, printers, and access points• Assist with other ad-hoc duties as required for the role and within the organisation• Key software installation and support • Log faulty equipment with third parties• Assist with desktop/laptop setup and configuration • Assist with phone/tablet setup and configuration
Experience and Qualifications• Qualifications GCSE or equivalent – maths and English grade C or above (essential) • Good Communication Skills• Full UK Driving licence• Ability to travel to any of the business offices as and when required • Proficient in Microsoft 365 stack• To have a commitment to ongoing training to develop your skills in areas relevant to your role• Hold a recognised qualification in an IT-related subject is preferred but not essential• Proficient in computer Networking, Security and Communication systemsTraining:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining A Level 3 IT qualifications
Training Outcome:
Potential full time role for the right candidate after apprenticeship completion
Employer Description:Our story began in 1968 when three architects launched a new practice and were unable to decide where to locate a head office that would best serve the commercial centres of Leeds and Manchester. A pin was stuck in a map somewhere in between. The market town Skipton, North Yorkshire, was picked on the edge of the Yorkshire Dales.
From the beginning, the practice has had a very clear, unswerving focus on quality design, attention to detail and client care, so much so that we continue to work with long-standing clients, some of whom span back to our company’s inception.
In the early 2000s, we kicked off the new millennium by establishing an office in Leeds city centre. In 2012, coinciding with the London Olympics and the Queen’s Diamond Jubilee, we opened our central London office.
Our story today is that we are a dynamic commercial practice offering architecture, conservation architecture, building consultancy and interior design across the UK accredited by the Royal Institute of British Architects (RIBA), the Royal Institution of Chartered Surveyors (RICS), and the British Institute of Interior Design (BIID).Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Liverpool office and are looking for a New Claims Team advisor.
As a Stage 1 Co-ordinator your role will be to prepare and submit Claim Notification Forms (CNFs and SCNFs) in a timely manner to ensure the team meets its targets. As part of this role you will be required to liaise with file handlers, third party insurers and clients to obtain missing information.
Key Duties & Responsibilities
- To prepare CNFs and sCNFs to ensure they are Portal ready and submit via the Portal.
- To make outbound calls to clients and third party insurers to proactively obtain further information.
- To take incoming calls from clients to assist with queries and obtain/update information required for the initial stages of the claim.
- To liaise with external companies and internal departments in a timely and professional manner in order to effectively process CNF and sCNFs.
- To raise DVLA requests.
- To perform Medco searches and send medical instructions.
- To highlight errors on files and any other anomalies.
- To be able to accurately move work between schedules.
- To ensure customers and the business are kept safe through compliance to all procedural and regulatory legislation as required by SRA.
- To take responsibility for your own actions ensuring you keep up to date with all communications, processes and procedures.
Experience & Knowledge
- To be able to develop and maintain the relevant skills required for a Stage 1 Co-ordinator role.
- An ability to answer simple legal queries relating to the MOJ process.
- An ability to answer simple legal queries relating to the OIC process.
- An understanding of VF Legal.
- Strong communication, IT and interpersonal skills.
- An ability to work in a fast-paced environment.
- An ability to work effectively with people across a wide range of levels and responsibilities.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Key Responsibilities Summary:
Manage administrative systems and provide general clerical support
Maintain accurate records and data for staff and compliance
Communicate professionally with staff, parents, and external contacts
Support student welfare and liaise with families as needed
Oversee office supplies and distribute stock efficiently
Organise and coordinate all aspects of school trips
Support occasional after-school events
Reception Duties Summary:
Serve as the first point of contact, handling calls, visitors, and communications professionally
Ensure all safeguarding procedures are followed for visitors
Manage mail, deliveries, and internal communication flow
Proactively resolve queries and support the leadership team
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
n-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our newest client is making waves in the Financial PR sector! They're a team of talented writers, designers, strategists, analysts, and social media enthusiasts, who are dedicated to delivering best-in-class digital marketing and communication strategies for their financial and professional services clients. They believe in fostering an entrepreneurial spirit and encouraging their team members to think outside the box and bring their quick-witted ideas to the table. Here's What You'll Be Doing:Work hand-in-hand with clients to develop digital and social initiatives like content development, analytics, social listening, and paid media amplificationTake the lead on creative deliverables and support senior team members to ensure all work is delivered on time and on budgetWrite, edit, and review first drafts of social content, blog posts, analytics reports, internal and external memos, and client recommendationsMonitor the pulse of social media and provide insightful reports to clientsStay on top of deadlines and ensure accurate reportingKeep a pulse on the latest trends in digital marketing, both locally and globallyLaunch paid social campaigns, and make sure your client's objectives are metShow off your expertise in your client's business and industry, and keep tabs on their competitionDevelop strong client relationships and communicate effectively through phone, email, and in-person Here Are The Skills You'll Need:Strong project management skills and the ability to handle multiple workstreamsA team-first mentality and a love of outcomes over processGreat time management skills and the ability to prioritizeResourcefulness in seeking answers when neededExcellent proofreading, editing, and attention to detailOutstanding client and interpersonal skillsA minimum of 2-4 years of relevant experience in digital, social media, or creativeA Bachelor's degree in Marketing, Public Relations, Communications, Advertising, or a related fieldAgency experience and a background in a regulated field such as financial and professional services is preferredFamiliarity with digital tools like Khoros, Spredfast, TalkWalker, Google Analytics, Hootsuite, SEMRush, and othersStrong research and synthesis skills to create clear and polished reports and memos Here Are The Benefits of This Job:Premium healthcare plans, including medical and vision coverage: Your health is a top priority!Pension match: 4.5% - start planning for your future today!Hybrid work model: Work from the office three days a week and from home the other two. Choose your own schedule!Generous Paid Time Off (PTO) package including birthday PTO and 6 "It's Ok" days - because life's moments are precious!Custom career opportunities: Choose your own adventure!2 weeks of remote work per year: Do your thing, wherever you want!....Read more...
JOB DESCRIPTION
Solving challenges is the very foundation of who we are. After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint. When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution. Today, that discovery is Rust-Oleum Corporation. The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry. Here's what you can expect every day: Oversee activities directly related to making products or providing services. Review financial statements, and shift production reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Establish and implement departmental policies, goals, objectives, and procedures, conferring with R-O Corporate manufacturing and HR personnel, and staff members as necessary. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Plan and direct activities such as Promotional orders, new products etc. coordinating with other department heads as required.
Required Experience:
13-15 years professional experience with a minimum of 3-5 in a Plant Manager role People/Team Development Strong communications skills with both internal associates and external vendors/customers Ability to fast track knowledge and ideas Strong follow through and engagement Focus on continuous improvement
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Are you an accomplished PR expert ready to take the next step in your career? The Opportunity Hub UK is partnering with a Central London based PR agency who is seeking an exceptional Senior Account Manager/Account Director to join their team.This agency is known for their strategic approach and creative campaigns in Corporate communications. They boast an impressive portfolio of clients across diverse corporate industries including finance, tech & property industries . You will play a pivotal role in driving client satisfaction, cultivating strong relationships, and executing successful PR strategies.Here are the benefits of this job:Competitive salary range of £50,000-£60,000, reflecting your experience and expertise.Hybrid working - 3 days in the office.Opportunity to work with prestigious clients and make a significant impact at a smaller agency.Supportive and collaborative work environment that fosters growth and development.Exciting challenges and a diverse range of projects across industries.Work-life balance and flexible working arrangements.Private health and dental care through BUPA after probation period.Professional development opportunities through PRCA membership and training courses.Wellbeing day off in addition to holiday entitlement, counselling support, and other services.Early Fridays, finishing at 4:30 pm on the last Friday of every month.Monthly social events, including dinners, activities, and team trips.Charity partner support, with time allotted for fund raising initiatives (currently Mind).ESG/Sustainability initiatives, including tree planting and potential short courses.New business commission of 7.5% for introducing new clients.Bonus based on company and individual performance.Here's what you'll be doing:Developing and implementing strategic PR campaigns to enhance brand reputation and achieve client objectives.Leading and mentoring a team of PR professionals, empowering them to deliver exceptional results.Building and nurturing strong client relationships, serving as a trusted advisor and ensuring their needs are met.Overseeing PR activities, including media relations, content creation, events, and social media engagement.Monitoring campaign performance and providing strategic recommendations for continuous improvement.Collaborating with internal teams and external partners to deliver integrated communication solutions.Staying informed about industry trends and innovative PR techniques to drive success.Here are the skills you'll need:Extensive experience in PR, managing client accounts and leading teams.Proven track record of delivering successful PR campaigns and achieving measurable results.Excellent communication and presentation skills.Strong leadership abilities, inspiring and guiding teams towards excellence.Strategic thinking, problem-solving skills, and a flair for creativity.Exceptional organisational and time management skills.Solid understanding of the media landscape and evolving PR trends.Experience in sectors such as technology, lifestyle, or finance is advantageous.....Read more...
My client is a highly respected law firm with offices across the North and deep roots in Lancashire. Known for genuine advice and exceptional outcomes, this firm offers a collaborative and supportive environment where people thrive.
Recognized as a Legal 500 Top Tier Firm, a Chambers & Partners Leading Firm, and awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024, theyre committed to professional growth and teamwork.
If youre looking for a firm that values authenticity, excellence, and unity, this is an opportunity you dont want to miss. Lets talk about how you can be part of their success.
The Role
Associate / Senior Associate Insurance (Casualty Team) Manchester
My client is looking for an Associate / Senior Associate Solicitor to join their Insurance team based at our Manchester Office.
This is a fantastic opportunity for a dynamic and experienced Solicitor looking for a new challenge to join the Casualty team and progress their career, whilst bringing their skills and knowledge to a collaborative and professional team.
Whilst the role will be working to the fast-paced, customer focused and high standards of a law firm, the role will also provide a sustainable work-life balance and relate to the regional area in which it is based.
This exciting opportunity allows you to work in a supportive environment while handling a diverse caseload of Employer and Public Liability matters, including some Motor Claims.
As a key member of the team, you will be responsible for achieving successful outcomes such as:
- Managing a varied case load of Defendant Insurance matters, primarily consisting of Public and Employer's Liability claims but potentially including some Motor Claims;
- Provision of written and verbal advice in litigated and non-litigated matters;
- Communications with clients, insurers, , opposing solicitors and Courts to progress files;
- Provision and supervision of value-added services e.g. client helpline calls/emails, legal surgeries, briefing notes etc.
- Supporting the Head of Department, Partners and other advisors on their own cases, and the delivery of the departmental strategy and business objectives;
- Ensuring compliance with internal and external business requirements including ISO:9001 quality control, SRA Principles / Code of Conduct, and Court & Tribunal deadlines;
- Monitoring and reporting on own financial and business performance, and of colleagues under the Solicitors management / supervision responsibilities, to deliver work in a profitable manner;
- Contributing towards internal continuous improvement, innovation and knowledge sharing;
- Inter-departmental support and collaboration on joint files, projects and events;
- Contributing to the development of the departmental business plan;
- Building positive relationships with current/prospective clients and enhancing the Firms profile, to drive business growth;
- Contributing to business development including training events, articles/newsletters, Chambers & Legal 500 submissions etc.
-
The Person
They are looking for a motivated and skilled lawyer with a strong understanding of Insurance litigation processes who can develop strong relationships and deliver exceptional service to their clients.
They will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:
- qualified Solicitor (or CILEX equivalent) with at least 4 years + PQE within Insurance;
- demonstrable experience and expert knowledge of Motor, Employers and Public Liability claims is essential;
- previous experience of advising local authorities and dealing with insurers;
- expert knowledge of CPR and Insurance litigation processes;
- previous experience of supervising other advisors, from Solicitors to Paralegals;
- experience of handling large projects and business development activities;
- strong presentation and client handling skills and be commercially astute;
- good knowledge of IT systems, to include all MS Office products and case management systems;
- excellent organisational and communication skills;
- the ability to work independently and as part of a team;
- a high level of professionalism and ethical standards
- the ability to supervise, manage, motivate and inspire others effectively;
- the ability to work collaboratively as part of a supportive team and be reliable and enthusiastic;
- excellent attention to detail;
- align with the Firms values.
The Benefits
Dedicated to supporting their people and offer a range of benefits, including:
- 33 days annual leave, including bank holidays
- Annual leave purchase scheme (Subject to T&Cs)
- Celebration leave
- Ongoing professional development
- Progression opportunities
- Company pension
- Profit share scheme
- Long service awards
- Subsidised tuck shops
- Health care benefits (Health Cash Back Plan and Mental Health Counselling Services)
- BUPA (Solicitor positions only, for self, not dependants)
- Retailer and gym membership discounts
- Recruitment and legal department referrals (Subject to T&Cs)
- Annual Events
This is a full-time role working 36.25 hours per week, Monday- Friday, 9am until 5pm. Hybrid working arrangements may be available depending on operational requirements.
Please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357....Read more...
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business.
Principal Duties and Responsibilities:
Undertake all aspects of administration as required to support the Governance, Risk, Assurance and Data Protection function, including but not limited to: accurate and timely minute taking, collating and distributing board and committee papers, raising of purchase orders, record keeping, filing, updating information channels for board and committee members, scanning, maintaining document and contract records, logging and maintaining accurate records of data protection and access to information queries or concerns and ensuring that Governance and data protection information on the Group’s external websites is up to date
Organise and schedule meetings, maintaining effective diary management, taking minutes and producing documentation as required
Monitor and manage queries or requests to ensure they are responded to in a timely manner, and in accordance with policies, procedures and legal and regulatory requirements
Ensure all governance, risk, assurance and data protection related policies, processes and procedures meet in-house guidelines, are appropriately published and accessible to those who need them
Support in the maintenance of up-to-date risk and assurance maps, data protection registers etc.
Liaise with tenants and other data subjects on queries or concerns relating to data protection requests
Scan, photocopy and maintain documents in line with data protection guidelines
Deal with basic office management such as stationery supplies and post
Use the IT systems to maintain records as required
Always maintain confidentiality and handle all information in accordance with the Data Protection Policy
Provide ad hoc administrative support to other areas of Corporate Services (such as Executive Director support, Health and Safety and Communications), where appropriate
Leadership and Corporate Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service
Maintain strong links and working relationships with internal customers
Promote and lead by example on equality, diversity and inclusion
Contribute to improving and implementing new/revised processes
Ensure adherence to data security and protection policies and processes
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 9.00am - 5.00pm (Annualised hours Contract)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Harper May is partnering with a global investment firm focused on identifying and backing high-growth businesses across technology, financial services, and emerging markets. As the firm continues to scale and expand its portfolio, it is seeking an experienced and commercially driven Vice President of Finance to join its leadership team and drive financial performance, control, and strategic planning.Role Overview: The Vice President of Finance will lead day-to-day finance operations across fund and corporate entities, support the execution of investments, and help shape financial strategy. Working closely with the Partners and senior leadership, this role requires a hands-on finance leader with a deep understanding of investment structures, financial controls, and international reporting requirements.Key Responsibilities:
Oversee all aspects of financial operations, including fund accounting, management company reporting, and cash management
Manage internal controls, compliance frameworks, and external audit processes
Own budgeting, forecasting, and performance reporting across the firm and its investment entities
Partner with deal teams to support transaction execution, financial due diligence, and post-investment monitoring
Lead investor reporting processes and ensure high-quality financial communications to stakeholders
Collaborate with legal, tax, and operations teams to support structuring and regulatory matters
Drive improvements in financial systems, reporting tools, and automation
Build and manage a small finance team while contributing to a collaborative and agile culture
Key Requirements:
ACA / ACCA / CIMA qualified or equivalent
Strong experience in investment management, private equity, venture capital, or growth-focused financial services
Deep technical accounting knowledge and understanding of fund structures, financial instruments, and consolidation
Strong commercial instincts, with the ability to support strategic decision-making
Excellent communication and stakeholder management skills
Comfortable operating in a fast-paced, globally focused, and entrepreneurial environment....Read more...
Supporting operational delivery of the Carer Support Fund
Organising stationary deliveries and other ad hoc office supplies
Updating internal noticeboards around the office
Desk set ups for new starters and other onboarding tasks for new starters
Co-ordinating events, including booking meeting rooms and ordering lunch
Facilities building checks
Ensuring our colleagues have the tools to deliver their role well
Support the departments (Casework, Carer Engagement and Senior Management) with any ad-hoc duties
Handling telephone and email communication with customers
Greeting visitors and managing signing in requirements
Creating accurate reports and documents
Managing stationery and ordering supplies
Maintaining the information database
Performing general office duties (filing, photocopying, preparing documents)
Other ad-hoc support
Partnerships and Communications:
Excellent people and relationship building skills are essential
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Willing to learn and committed to continuous improvement
Competence in Microsoft Office
General Responsibilities
To adhere, develop and implement Trafford Carers Centre policy portfolio, including Equal Opportunities, Code of Conduct, Health and Safety and Disclosure of Information Policies.
To work with the CEO and senior team to maintain the quality standards system.
To accept supervision from the Chief Executive Officer.
To undergo training and development as is necessary to maintain appropriate performance in the post.
To attend all staff, trustee meetings and organisational events such as the AGM and open days as required.
To keep records and statistics for effective monitoring of the service, ensuring that all files and information are kept in accordance with Trafford Carers Centre’s policy on confidentiality and data protection.
In accordance with the Health and Safety at Work Act 1974, to take care of your own health and safety at work and any ‘staff’ you support in addition to clients and visitors you are working with.
To undertake any other reasonable tasks consistent with the grade and purpose of the post.
Training Outcome:We hope to maintain employment following completion of the apprenticeship to offer a permanent position as a business administrator.Employer Description:Trafford Carers Centre is an independent charity that supports unpaid carers; people who provide informal care to a family member, friend or neighbour.
Through Trafford Carers Centre unpaid carers can access a statutory carers assessment alongside receiving support, information and advice.
The service delivers a large carer engagement programme that provides health checks, counselling, peer support groups, activities, events and volunteering opportunities.
Trafford Carers Centre works in partnership with Trafford Council, Trafford’s Integrated Care Partnership, Trafford Community Collective and a number of VCSFE organisations to support identification and meet carers needs in Trafford.Working Hours :Monday - Friday, 9.00am - 4.30pm.
Occasionally you may be asked to work outside office hours, time off in lieu will be provided on these occasions.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental,Caring & compassionate nature,Enthusiastic,Willingness to learn,Organised,Reliable....Read more...
Act as the responsible owner for all assigned tasks
Ensure on-time, on-budget, and high-quality delivery across all tasks
Broaden knowledge to become a subject matter expert (SME) on all areas of the Operational administrative tasks covered by the team
Establish governance and ensure processes are fit for purpose
Drive cross-functional collaboration, ensuring seamless coordination between technical, commercial, and delivery teams
Recruitment administration:
Managing the candidate experience end to end, you will be the driving force behind the permanent and contract job filling process, working with our appointed external recruitment partners
You will be responsible for creating, uploading job adverts, and scheduling interviews, whilst developing and managing candidate relationships to ensure they receive best-in-class experience and introduction to CDS
After receiving training, you will use internal systems to track applicant progress, issue contracts, and complete on-boarding of successful staff and contractors
Human Resources administration:
Working alongside our external HR consultant, you will provide a key role in providing support for 75+ staff and contractors when they need it
You will be responsible for excellent administrative aid to the various functions of our business across all elements of the employee lifecycle from recruitment to retirement
Proactive day-to-day management of the HR system and triage of HR tickets, you will go out of your way to help and make sure you answer the question
Action new, and manage existing staff and contractor clearances to ensure successful and compliant client project delivery
Training:Business Administrator Level 3.Training Outcome:As CDS progresses and the Operations team grows, it is likely that in 18-months this apprentice will have a number of options ahead of them depending on the type of role they preferred, this might be HR, recruitment, finance, or general business admin. The team is currently very small so there will be many opportunities for growth and progression. Employer Description:CDS Tech is the newly formed technology services arm of Bailie Group, a family-owned group of human-centred communications and technology services businesses. With a strong heritage in delivering critical transformation projects, CDS Tech is poised to become the ‘go to’ professional services partner for Cloud, Security, Data and Digital transformation services – both in the UK and beyond. Underpinned by a People First and Client Obsessed mindset, our ambition is to drive meaningful impact for our clients, their audiences, their users, and society as a whole. Societal impact isn’t just an outcome – it’s our north star, guiding everything we do and ensuring we make a lasting, positive difference.Working Hours :Monday to Friday 9am to 5pm.
Hybrid location between home and minimum 2-days a week in Leeds city centre office (Monday, Tuesday, Thursday or Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Honest,Confidentiality....Read more...
PR Account Executive (Fully remote, Salary: £25k - £28k) Are you a motivated communicator with a passion for B2B technology and media? If so this is a fantastic opportunity for you to live out your passions in a fully remote setting. Company Overview This agency is a leading B2B technology public relations agency built on delivering outstanding service to its clients. Their success is a direct reflection of the dedication and calibre of the team members. They are committed to helping you grow your career while you contribute to the growth of their agency. Role Summary As an Account Executive, you will provide tactical day-to-day support for client marketing communications programs, as defined by your team’s Account Manager or Account Director. Your role is essential in delivering successful campaigns for clients. Key Benefits:Competitive salary benchmarked yearly (£25k - £28k based on experience)Group Pension Plan (GPPP)Ongoing reward and recognition schemesQuarterly team social eventsFully funded internal and external training programsMonetary rewards for new business wins and upsellingStaff referral scheme (£1,000 bonus)27 days holiday, increasing with service, plus additional half days per quarterMaternity/Paternity packageOpportunity to win the annual client services award (prize value around £2,000)Here are the skills you'll need: Proven experience in pitching and media relations, particularly in enterprise/B2B tech and telecoms.Excellent writing skills with the ability to create engaging content. Strong contacts within the media and analyst community.Exceptional communication and interpersonal skills.Ability to work collaboratively in a remote environment.Detail-oriented with strong organisational and multitasking abilities.Work permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Responsibilities include, but are not limited to:Taking ownership of the press office, including tracking forward features, developing and maintaining editorial lists, and identifying media opportunities for clients.Managing conference and exhibition schedules, and award programs for clients.Assisting in client campaign planning and execution according to the agency’s processes and standards.Creating and participating in client presentations as directed.Implementing media relations programs, including pitching stories, drafting materials, organizing events, and integrating social media strategies.Writing press materials such as press releases, case studies, and articles.Handling the day-to-day administration of client accounts, including maintaining filing systems, activity reports, and coverage reports.Scheduling and coordinating client and team meetings, including preparing agendas and taking minutes.Ensuring timely completion and delivery of client reports.Maintaining up-to-date press and analyst databases.Supporting marketing efforts through the development of case studies, blog posts, and press releases.Assisting with client meetings and managing logistics such as transportation and client gifts.Performance The Agency success is driven by their people, and they expect you to be as ambitious as it's clients. Your performance will be measured on the following criteria, which are linked to client satisfaction and are key to your career progression:Demonstrating the ability to prioritize work and manage your day effectively.Ownership of press office responsibilities, ensuring proactive and creative management.Contributing to consistent media coverage for clients by thinking laterally.Understanding and integrating new media tools like blogs, social networking, and podcasts into client campaigns.Managing award and event programs for clients.Demonstrating strong writing skills across various PR and marketing materials.Participating in and contributing to client presentations.Supporting new business initiatives through networking, research, and pitch participation.Building and maintaining relationships with journalists, analysts, and industry influencers.Ensuring excellent attention to detail in all client deliverables and internal processes.Contributing to agency creativity through brainstorms and idea generation.Developing your knowledge of client businesses and the technology industry.Supporting agency-wide initiatives and contributing to company culture.Progress The next step in your career here is the Senior Account Executive role. Promotion to this level requires effective performance as an Account Executive across multiple clients, demonstrating ownership of client campaigns, and contributing to strategic planning and new business efforts. Pursuing a career as an Account Executive in the technology sector offers a unique opportunity to be at the forefront of industry innovation. You will engage with leading experts, shape influential narratives, and play a crucial role in driving the success of cutting-edge technology companies. If you are passionate about technology and thrive in a dynamic, fast-paced environment, this is the perfect role for you.....Read more...
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr. Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time. Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We offer a 401(k) plan after three months of employment with company contribution. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
Purpose of Post
To provide administrative support for the Junior Guildhall administrative team.
Main Duties & Responsibilities:
Working with the Office Manager and Music Officers in providing high-level customer service and communications with students, parents, staff, teachers, outside agencies and members of the general public.
To be the first point of contact with the public in person, by phone and email. Including monitoring the Juniors email inbox.
To assist with monitoring and chasing of student fees and funding.
To assist with administration for bursary applications.
To assist with administration of audition applications and live auditions.
To assist in the planning of concerts and events; hiring equipment, proof reading & arranging the printing of programmes, ticket lists for ticketed public concerts, notices and promotional materials. To help stage manage internal and external concerts including platform performances and chamber music concerts.
Diary management for SMT.
To liaise with Heads of Departments and assist them in administrative tasks.
To assist with the Junior Guildhall music library and instrument stock.
To assist with administration of end of year student reports. Dealing with platform performance, aural and folio reports.
To assist with end of year mailout
To help collate and print programme details for specific end of term and external concerts including chamber music concerts.
To assist in maintaining the Junior Guildhall filing system and for maintaining parental and staff address databases.
To be responsible for stationery stock.
To work on a Saturday at Junior Guildhall
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
To undertake any other duties as requested by the Head of Junior Music Courses appropriate to the grade
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :The post holder will be expected to work on Saturdays during term time (up to 12 Saturdays x 3 terms per annum). The Junior Guildhall Saturday runs from 8.00am - 6.00pm.
Tuesday to Saturday during term time. Monday to Friday outside of term time.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
