Provide firstline support for SAP Business One queries and issues
Assist in maintaining and improving our SAP B1 system across the Group
Collaborate with BI Analysts to update reports and improve data processes
Monitor data accuracy and integrity, and perform regular housekeeping
Support larger SAP related projects and manage support tickets via Freshdesk
Help document BI processes and load/monitor data in SAP B1
Training:
Data Technician Level 3 Apprenticership Standard
The training will take place online via the PETA website
Every 4-6 weeks the apprentice will have a meeting with a PETA teacher
The modules will be spread out across the 18 months
Training Outcome:
After the apprenticeship, there is the possibility of a permanent positon as a BI Admin, then BI Analyst
Employer Description:The West Group Limited - Design, Production and Supply of miniature fluid parts.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Presentation skills,Administrative skills,Analytical skills....Read more...
Inputting customer orders
Answering inbound calls
CRM/Diary management
Training:This apprenticeship is work-based, so all training will take place on-site at Simson Aggregate Solutions. You will have 6 hours per week set aside to complete any college work and any other off-the-job training.Training Outcome:Progression to a sales position, sales coordinator, site liaison, sales representative.Employer Description:SIMSON ARE A FAST PACED, HIGH GROWTH COMPANY. SINCE ITS INCEPTION IN 2022,
SIMSON HAS GROWN TO A TEAM OF 20 PEOPLE, WITH TURNOVER CIRCA £30M FOR
THE CURRENT YEAR. WE OFFER DIRECT PROGRESSION ROUTES, AND ALWAYS LOOK
TO GROW OUR TEAM AND PROMOTE INTERALLY. FULL TRAINING IS GIVEN,
ALONGSIDE THE APPRENTICESHIP. WE SPECIALISE IN THE SELLING OF AGGREGATES,
AND SUPPLY THROUGHOUT THE UK.Working Hours :Monday to Friday 8 am - 5 pm. One hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Assisting in preparing and processing payroll
Maintaining employee data and handling sensitive information
Supporting the Payroll Department with new starters, leavers, and payroll changes
Responding to employee queries
Learning how payroll integrates with HR, finance, pensions, and compliance
Working closely with team members who want to see you succeed
Training:
Payroll Administrator Level 3 Apprenticeship Standard
Training Outcome:
Completion of the Payroll Administrator Apprenticeship may provide progression opportunities to more senior positions such as Team Leader, Supervisor or Manager within Payroll, or to move to related roles in departments such as HR, Finance or Pensions
Employer Description:Trant Engineering Ltd has a long history of engineering and construction excellence, delivering high quality EPC engineering and construction services throughout the UK and overseas. We successfully design & deliver complex engineering projects in sectors such as Process & Water, Energy, Defence and Nuclear.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Attention to detail,Organisation skills,Number skills,Team working,A desire to learn....Read more...
Greet and welcome clients as soon as they arrive in the office and deal with their enquiries.
Direct visitors to the appropriate person within the office.
Switchboard duties, i.e. answering telephones, taking messages and forwarding relevant calls and making appointments when required.
Updating office calendar and inputting important details relating to court hearings.
Photocopying/scanning as required.
Dealing with incoming and outgoing mail.
Preparing court files for relevant hearings.
Daily filing for all fee earners.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Any other duties which from time to time are required by the firm.
Training Outcome:Progression for the right candidate.Employer Description:We are a small niche criminal defence solicitors with an office based in Byker, Newcastle upon Tyne. We deal only with criminal defence and primarily funded by legal aidWorking Hours :9 am-5 pm Monday - Friday.Skills: Communication skills,IT skills,Organisation skills,Logical,Patience....Read more...
Assist senior engineers in producing solutions on a wide variety of projects
Use a range of engineering software packages to aid with the design process
Carry out design calculations
Create strategy drawings and mark-ups
Attend site surveys
Conduct 3D scans of buildings to aid with design
Training:
Building Services Engineering Senior Technician Level 4 (Higher national certificate) Apprenticeship Standard
Training Outcome:
At the end of the apprenticeship you will have a Level 4 qualification afterwhich you will be enrolled on a part-time Building Services degree course
Following the completion of the degree course you will be a fully qualified Building Services Engineer
Employer Description:Kench Consultants Ltd is a Kent-based building services consultancy specialising in Mechanical, Electrical, and Public Health (MEPH) engineering design.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Booking appointments over the phone
Using the online booking system, out website and patient data base
Taking requests for prescriptions
Giving out results (with CAUTION)
Deal with general enquiries and reduce complaints
Reception duties
MUST have knowledge on the importance of confidentiality
Training:
Learning will be done within the workplace
Training Outcome:
To be a qualified Business Administrator with possible progression within theorganisation.
Employer Description:Join our friendly but busy team at Cornerstone Medical Practice, as our receptionist you will be the first point of contact for our Practice. The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages them to make improvements where possible.Working Hours :Monday to Friday between 8:00am and 6:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Meet and greet customers
Handle telephone calls and email bookings
Using inhouse systems
General customer enquiries
Selling required work on vehicles, including warranties and service plans
Communicating with the workshop
Generating invoices and taking payments
Finalising customer requirements and improving CSI scoring
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:Potential to be offered a full-time role.Employer Description:Brindley Garages now consists of 13 dealerships spread across Cannock, West Bromwich, Wolverhampton and Tipton, representing major brands Honda, Hyundai, Kia, Mazda, Mitsubishi, Nissan, Vauxhall and Volvo. With an ethos tailored to please customers, not just to sell carsWorking Hours :Monday to Friday between 8.30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Assisting the Accounts team with day-to-day activities
Matching purchase invoices with delivery notes and resolving any discrepancies that are found
Assisting with the accounting period ends within SAP, our accounting software
Coding and posting the invoices into our accounting software
Arranging payments to our suppliers
Handling and resolving general supplier issues by telephone and/or email
Liaising as required with other departments and with management
Assisting colleagues and senior management with projects as required
General office administrative duties
Training Outcome:Level 3 AAT apprenticeship.Employer Description:At Jardox, we are proud to be the "Taste Behind the Brands." We are a leading supplier of savoury ingredients, specialising in stocks, gravies, curry pastes, marinades, glazes, sausage & burger seasonings, and herb & spice-based products.Working Hours :Monday - Friday, 8.00am - 5.00pm, and Friday with a 4:30pm finish.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
First point of contact in the office
Answering calls
Screening candidates
Data inputting
Data cleansing and verification
Arranging interviews
Presentations to groups of applicants
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Full time role in the office.Employer Description:With almost 30 years experience in the Transport & Logistics industry, connecting the right people with the right jobs is what we do best. Nexus People are one of the most experienced human resource organisations. We provide strategic and consistent management of your temporary workforce.Working Hours :Monday to Friday, 9:00am - 3:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Reception duties
Updating of the case management system
Completing a range of tasks in the admin pool
Logging and sorting incoming mail
Any other admin tasks
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Sweeney Miller have a history of retaining successful apprentices, dependent on performance and availability.Employer Description:Sweeney Miller Law is more than your average law firm. From our base here in the North East we have grown rapidly to become one of the region’s leading legal businesses. We have worked hard to build a culture that always puts the customer first and we put our success down to building long-standing, trusting relationships with our clients.Working Hours :Monday – Friday, 9 am to 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
In this role the apprectice will learn all aspects of the post production processes with Bakers.
These include, but are not limited to:
Pre-press and post-press processes and quipment and how their role will impact upon others
Properties and structures of materials, adhesives and various other chemicals
Operate finishing equipment optimally
Work to tight deadlines, in a calm and professional manner
This role will be working in a factory environment.Training:All learners on the course are expected to achieve the following:
Print Technician Level 2 Apprenticeship Standard
End Point Assessment
Training Outcome:
Offer of employment
Employer Description:Baker Labels are the leading UK trade label manufacturer with over 50 years' experience of printing every type of label. We are a family business since 1973.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Key attributes of a successful candidate:
Clear and confident communicator
Ambitious and resilient attitude
Highly organised with strong attention to detail
Self-aware and eager to learn and grow professionally
Able to maintain accurate records and follow compliance procedures
Proficient in using communication tools (e.g., phone systems, email, CRM platforms)
Training:The successful candidate will complete a Customer Service Level 3 Apprenticeship standard.Training Outcome:Excellent progression is available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Outshine is a business development agency that provides bespoke solutions to help businesses meet with prospect clients, build contact databases, develop a strong sales pipeline and increase ROI. Our solutions can help companies in any industry, and we currently work with clients within IT, recruitment, marketing, digital, creative, print, advertising, telecoms and more. Working Hours :Monday - Friday, times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Answer internet leads by email or phone call
Book viewings
Answering the phone
Type up contracts
Learning computer systems
Helping with maintenance issues
General office duties
Training:
The Customer Service Practitioner Level 2 Apprenticeship will take you one year to complete, and is accomplished in the workplace
You will be expected to attend college fortnightly throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Training Outcome:
In house promotion available, also other courses can be taken in connection with the industry
Employer Description:We are a letting agents managing approximately 700 properties, mainly
based in Boston and have been trading 20 years.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Excellent communication skills,Other language skills....Read more...
Work across multiple teams ensuring systems development and implementation is carried out successfully
Communicate effectively with teams throughout the business
Assist with staff training involving business systems
Research best practice on a range of business systems to aid development
Training:Online monthly training with apprenticeship provider together with additional check-ins where required.
A range of internal learning including personal development & organisational development.Training Outcome:Opportunities may exist to further career within the digital transformation team or other support teams with the organisation.Employer Description:Everybody Health and Leisure is a health and wellbeing charity based in Cheshire East that improves people’s lives through physical activity & healthy recreation.
We operate 18 leisure facilities throughout Cheshire East and employ around 1,100 people in a variety of roles.Working Hours :Generally Monday to Friday, although occasional evening and weekend working may be required to meet business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Duties will include:
Assisting the dentist chairside
Updating client records
Cleaning and decontamination of tools and surgery
Reception duties
General admin duties
Training:NVQ Level 3 in Dental Nursing plus Functional Skills, if required.
This apprenticeship standard is currently delivered online.Training Outcome:Possible full time employment to the successful candidate.Employer Description:Located in the heart of Hednesford, Staffordshire, Valley Centre Dental Practice has served the community for nearly two decades. As your trusted dentist in Hednesford and the surrounding Staffordshire areas, we are committed to delivering exceptional dental care in a comfortable setting. Our clinic features state-of-the-art facilities and the latest dental technology to ensure top-quality care. Our friendly and professional team is ready to meet your needs, from routine check-ups to more complex treatments.Working Hours :Monday - Friday, 9.00am - 5.30pm. One evening until 7.30pm.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Assisting dentists
Decontaminating instruments
Updating patient records as instructed by the dentist
Supporting the wider team
Have the ability to use your own initiative
Set up and prepare the surgery
High standards of cleanliness and infection control
Keeping patient information confidential
Reassuring patients
Confidentiality
Reception duties
Stock control
Follow all workplace policies and procedures
Safeguarding
Assist with X-rays
Training:
Dental nurse (integrated) Level 3 Apprenticeship Standard
Training Outcome:
Once qualified, you will be a fully qualified dental nurse with progression routes ranging from practice management to post graduate courses such a impression taking
Employer Description:A lovely dental practice in Ribbleton, PrestonWorking Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Working within the Birmingham branch.
Dealing with branch administrations activity
Ensuring worked hours are recorded and inputted into the internal payroll system accurately
Processing holidays, compliance documentation
Answering calls
Contacting clients, workforce and potential candidates
Face to Face registration of candidates and setting up the worker App
Dealing with pay queries
Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.
No day release to College
In house training will be provided.Training Outcome:The potential to become an Administrator, Recruitment Consultant or an Account Manager.Employer Description:A Worldwide Recruitment Agency that has a presence across most of the UK by either providing branch or on-site coverage.
We specialise in recruiting and managing good quality, suitable candidates into our clients, which includes Birmingham City Council.Working Hours :Monday - Thursday 8am - 5pm
Friday 8am - 4pm
1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Able to multi task,Ambition and determination....Read more...
Handling residents’ enquiries.
Handling general enquiries over the telephone.
Assisting in a library, discharging books, and replenishing stock.
Providing help to customers to use the library PCs.
Providing help and guidance to customers and visitors where required.
Training:
Customer Service Qualification Level 2.
Attend Redcar College one day every other week.
Training Outcome:
Further advancement within Redcar and Cleveland Borough Council
Employer Description:This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.Working Hours :Monday - Thursday, 8.30am -5.00pm and Friday, 8.30am - 4.30pm. 60 mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Range of administrative tasks
Dealing with businesses and stakeholder partners face to face, by email and telephone
Managing databases
Booking appointments
Supporting the Town Centre Management team with the various tasks required to maintain a valued, high-profile service
Training:
Business Administration qualification level 3
Attend Redcar College one day every other week
Training Outcome:
Further advancement within Redcar and Cleveland Borough Council
Employer Description:This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm. 60 mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
This role sits within Diligenta’s Change and Transformation functions. It is a fantastic opportunity for someone looking to break into the industry. This is an exciting time to be working in an environment where the pace and diversity of business change increases the complexities between the digital world and physical worlds. Diligenta will give you the opportunity to gain experience from the best and progress in your career within the company.
Diligenta’s scheme focuses on building a broad future skill set within our Change function. The function is uniquely positioned in Diligenta to drive critical business outcomes which both support the delivery of the Diligenta Corporate Strategy and provide value for our customers.
The scheme offers the opportunity to work in the discipline of Business Analysis.
You will be working in a modern office environment with the potential for hybrid working, a relaxed dress code, and with a team that is here to support you in your career and personal development.
Within the role you will:
Work on challenging projects with real business impact.
Develop skills in business analysis and general project management.
Work with a designated mentor.
Benefit from the skills and capabilities of the global parent company, Tata Consultancy Services.
Receive in-house training on systems, processes, and core brand values
Training:The successful candidate will be enrolled on the Level 4 Business Analyst Apprenticeship with Instep UK.
The apprenticeship is delivered:
This programme transforms promising individuals into true change agents, helping them drive business-critical projects.
Course Objectives:
Rework internal processes to boost organisational efficiency
Enhance customer outcomes by designing for customer needs
Accelerate transformation initiatives
Stay up to date with cutting edge technologies like machine learning and AI
Individuals who work on change initiatives. They’re typically involved in troubleshooting problems or looking for opportunities to improve ways of working, like operations managers or innovation leads. This course enables them to select the right approach to solving the right problems, and to produce the right solution.
Programme format:
The programme’s delivered in 6 modules across 15 months. Each module consists of three components, based on our learning methodology:
Ignite: Online activities that participants complete before the Masterclasses, helping to engage them in the topic. Approximately 3 hours per module.
Immerse: Masterclasses where participants get the opportunity to bring what they learn to life with practical activities and interact with other learners. 17 x ½-Day Masterclasses.Impact: Activities completed after the masterclass to help participants reflect upon their learning. They are also designed to capture evidence of the knowledge that has been gained, and the skills and behaviours that have been embedded. This helps to build the portfolio of evidence that participants need for their End-Point Assessment. The time requirement varies depending on the complexity of the activities per module, but equates to roughly 4 hours per month.
You will receive 1-2-1 remote coaching from your Instep tutor.
Qualification gained:
Business Analyst Level 4 Apprenticeship
Participants will also be qualified to gain the following BCS-accredited units:
Business Analysis PracticeRequirements EngineeringModelling Business Processes
Training Outcome:There are many further learning and development opporunities available in the company after completing your apprenticeship. Employer Description:The Diligenta vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. Within a business environment that has been described as ‘home’ by many employees, we drive a culture that is founded on positive change and development.
We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers. Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality. Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day. We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the busines
https://www.diligenta.co.uk/ (opens in new tab)Working Hours :37.5 hours per week Monday - Friday between 9am and 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Our client is a friendly and established law firm thats been serving the Calderdale and Kirklees areas since its inception in the late 1880s. As a trusted firm, it has built a loyal client base across West Yorkshire and beyond. The firm is committed to giving back to the local community and proudly supports various charities across the region.
Due to an increase in instructions, their Private Client team is seeking 2 Solicitors to join their team in either Halifax or Huddersfield.
The roles involve extensive client contact, including home visits, and offers interesting and challenging work. Responsibilities include Will and Lasting Power of Attorney (LPA) drafting, as well as the administration of estates and trusts.
These roles are well suited to someone looking to progress their career and take on more complex matters within a supportive environment. Support will be provided to those already pursuing relevant qualifications.
A minimum of 2 years PQE or equivalent is required, and although not essential, the ideal candidate will be a member of the Association of Lifetime Lawyers or be undertaking or holding STEP qualifications.
Candidates applying for the Private Client Lawyer role will benefit from:
- A competitive salary
- A holiday entitlement that exceeds the minimum and increases with the length of service
- Ongoing staff training opportunities
- Regular social events bringing together staff from all offices....Read more...
Role: ITIL Service Desk Lead
Location: Bournemouth
Salary: £36,000
Holt Recruitment are working with a client in Bournemouth to recruit a ITIL Service Desk Lead to manage a team of 3.
The service desk lead needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues. Similarly, the service desk manager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve and conduct regular assessments and share the results with stakeholders.
- The ability to build a cohesive team and to manage people effectively aligned to ITIL framework.
- This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents.
What do you need as a Service Desk Lead?
- SQL or MySQL any PHP
- Knowledge of cloud-based technologies.
- Keen to learn new technologies.
- Experience with Jira Service Desk or equivalent ticketing system.
- Time management and ability to prioritise workload.
- Experience working with bespoke enterprise applications.
- Great with Office 365
- Strong technical, communication, and interpersonal skills.
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Service Desk Lead vacancy in Bournemouth.
Job ID Number: 82352
Division: Commercial Division
Job Role: ITIL Service Desk Lead
Location: Bournemouth....Read more...
Are you a highly motivated Trade Mark Paralegal? If so, we are working on behalf of a leading IP practice with capacity to welcome a skilled Trade Mark Paralegal into their friendly Brighton office.
With full support from the line managers, on offer is an exciting opportunity working closely with the Head of Trademarks and the wider team with all manner of their workload, direct client contact and delegation of workflow between fee earners, paralegals and CSA, to ensure that deadlines are met. As the first point of contact you will communicate clearly and confidently with clients ensuring that you are providing a seamless IP service. Internally, you will pragmatically supervise junior team members.
We would be delighted to hear from CITMA qualified candidates who are able to work autonomously when required, with the ability to prioritise substantial volumes of information through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you would like to discover more about this outstanding Trade Mark Paralegal opportunity within a progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com.....Read more...
