The London Borough of Waltham Forest has vacancies for 2 apprenticeship roles within the Benefits Service. The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Reduction.
The service also deals with discretionary housing payments, Local Welfare Assistance, the recovery of Housing Benefit overpayments, free school meals, financial assessments, sundry debt recovery and many of the discretionary schemes introduced by central government as a response to the Cost-of-Living Crisis.
The successful candidates will receive training on the job and complete an IRRV level 4 apprenticeship, with one study day per week
Key Responsibilities: To ensure that all Housing Benefit and Council Tax support records are maintained and administered correctly and appropriate awards are made. Promote additional support available to customers where financial difficulties are apparent and maximising household income. Ensure that all necessary evidence and information is requested at the same time. Check correctness of decision letters and edit appropriately before they are sent. Determine cause(s) where an overpayment is identified and any persons from whom the overpayment is recoverable from. Appropriate recovery of overpayments and Sundry debts.Financial assessment for residents receiving careDeal with telephone and written enquiries from residents, their representatives and stakeholders. Helping to deliver the London Borough of Waltham Forest’s Mission Statement. Training:Level 4 Revenues and Welfare Benefits Practitioner apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:To be confirmedEmployer Description:Waltham Forest Council is ambitious and bursting with energy and opportunity. Over the coming year we will build on our incredible year as the Mayor’s first London borough of Culture 2019.
Working with our communities to set out what we want Waltham Forest to be by 2030; this relates to the ever-changing world/ climate emergency, and what that means for the services and infrastructure that we provide. We need to make sure that everything we do today supports that vision,Working Hours :Monday to FridaySkills: Organisation skills....Read more...
Position: Revenue Assistant (Apprentice)Department: FinanceHoura: 35 hours; Monday-Friday, 9:30am-5:30pm
Job Summary:
We are offering an exciting opportunity for a Revenue Assistant to join the London office of an elite international law firm. The role is designed for an individual at the start of their career who is interested in legal finance, billing processes and administrative operations within a high-performing international law firm.
This apprenticeship will provide structured training, mentoring and real hands on experience using financial and practice management like 3E. You will support the Revenue Control team, assisting in the coordination and delivery of billing and collection processes while developing a solid foundation for a future career in legal finance.
Job Responsibilities:
Provide day to day support to the Revenue Controllers on billing and collections activities.
Generate, edit and prepare draft invoices using Elite 3E for review.
Monitor the London Revenue inbox, responding promptly to internal and external queries.
Coordinate with RCs, LEAs, fee earners and partners to process billing related requests such as narrative amendments, time transfers, write offs etc.
Monitor the workflow to ensure timely processing of WIP and disbursements.
Gain exposure to e-billing and various platforms. Assist in submitting invoices via the e-billing hub or client specific portals.
Track and review client billing guidelines to ensure billing compliance.
Maintain and update client/ matter data such as addresses, contact details and budgets.
What we are looking for:
Essential:
GCSEs (or equivalent) in Maths and English at grade 4 (C) or above.
A strong interest in finance or business administration.
Excellent attention to detail and a high level of accuracy.
Good written and verbal communication skills.
IT skills, including Microsoft Outlook, Excel and Word.
Eagerness to learn, ask questions and work part of a collaborative team.
Organised, proactive and able to manage time effectively.
What we offer:
A structured apprenticeship programme with ongoing support and training.
Hands-on experience with legal billing systems and exposure to international finance operations.
A supportive, professional and inclusive environment within a dynamic US law firm.
Hybrid working model (subject to firm policy)
Training:Our apprenticeship provider support apprentices remotely, with frequent video calls.
The candidate will work a 3 or 4 days in the office and spend one day per week focusing on their apprenticeship studies from home. Training Outcome:Once the apprenticeship is complete we would consider hiring the candidate as a Revenue Assistant.Employer Description:Fried Frank's 750 lawyers are located in the key financial and government centers of New York, Washington, DC, London, Frankfurt and Brussels. We proudly serve many of the world’s leading corporations, investment funds and financial institutions.Working Hours :Monday - Friday, 9:30am - 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Utilising a variety of analytical techniques and tools, with a focus on Microsoft Excel
Extracting, cleaning, and preparing data for subsequent analysis
Learning and applying data visualization tools
Gaining proficiency in checking, creating, adjusting, and maintaining data
Acquiring and applying statistical techniques for data
Plan, organise and complete own workload to meet project commitments within agreed schedules
To maintain and support the growth of a database of placement and volunteering providers with suitable opportunities in Healthcare, Business, and other related fields and to connect employers with GBS students
To ensure accurate work placement, careers and entrepreneurship student records are maintained and compiling reports required by department
To develop online resources to support careers, placements and student opportunities
To support with developing on campus activities, presenting information, delivering workshops and on campus events such as job fairs
To undertake some travel between GBS campuses
To regularly evaluate and review workshops and events and obtain feedback from students and employers
To undertake any other duties that may be required to meet the demands of the service and the role
Flexible in working hours to cover evening and weekend demands as necessary
Training:
The successful candidate will complete a level 3 Data Techncian Apprenticeship
Training Outcome:
Excellent progression available within the company
This may lead to a permanent position with employer and future progression
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
We're looking for a fun, creative and bubbly person to join our longstanding friendly and welcoming team. We have children aged from 6 months to 5 years old. We have lots of exciting classes and often go on trips out to provide everyone with exciting and diverse opportunities.
Responsibilities:
Support children aged 6 months to 5 years in their learning and development
Create a warm, stimulating and safe environment
Engage children in outdoor play and exciting trips to the OMD Farm
Observe and track development, helping children meet their milestones
Build positive relationships with families
Work closely with your team to deliver an inspiring, child-led curriculum
Training:
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Early Years Educator Level 3
Training Outcome:
Possibility of recruiting at the end of the apprenticeship if the candidate has shown willing and commitment during there apprenticeship leading to a qualified role
Employer Description:Welcome to Little Diamonds Nursery Walthamstow
Our nursery is a family run childcare provision staffed by professionals who have been providing care for over 20 years. We care for children from 6 months to 5 years old from Monday to Friday 8.00am to 6.00pm 50 weeks per year. Our aim is to offer the highest standard in childcare and education for your child in a home from home environment. .
We have slowly expanded our nursery and now have 5 different rooms. The Pearl Room and the Ruby Rooms are for our under 2’s, the Emerald Room will be for 2-3 year olds and the Sapphire Room will be for 3-5 years old. Please note that the ages of the children in each room may vary slightly to reflect the child’s development so that we can be confident that we have matched the children to the room based on their age and stage. We will consult with you throughout your childs time with us.Working Hours :Monday-Friday (Shifts Range Between 09:00 - 18:00)Skills: Attention to detail....Read more...
By the end of the apprenticeship, you’ll not only have a nationally recognised qualification but also hands-on experience from Britain’s leading independent social research organisation that can prepare you for future roles in areas such as project delivery, operations management, change management, or research management.
The apprentice will gain hands-on experience in research innovation, coordinating and optimising our innovation processes, managing resources, change management, and ensuring the timely and accurate delivery of research innovation projects. Responsibilities will include assisting with project management, supporting quality control measures, and contributing to strategic planning initiatives. The ideal candidate will demonstrate strong analytical and problem-solving abilities, excellent communication skills, and a keen interest in social research. This apprenticeship offers a unique opportunity to combine practical experience with structured learning, paving the way for a successful career in operations management within the research sector.
The Innovation Hub brings together internal and external expertise to accelerate the creation of research innovations. This cross-functional Hub benefits from being based at Britain's leading independent social research organisation, which has pioneered a broad range of industry-defining research methods since 1969. The Innovation Hub is a fast-paced, friendly and creative place to work. The apprentice will report to and learn from the Innovation Hub’s Business Change Manager and also work closely with other members of the small core team at the Innovation Hub. There are also great opportunities to connect with colleagues across the whole National Centre for Social Research through the multidisciplinary innovation projects the Hub delivers.
Full Description:
Assisting in the coordination and management of research innovation projects from inception to completion.
Supporting the implementation of quality control measures to ensure the accuracy and reliability of project data.
Contributing to the development and optimisation of operational processes and procedures.
Managing resources, including staffing, equipment, and materials, to ensure efficient project execution.
Participating in the Innovation Hub’s strategic planning and decision-making.
Utilising AI and automation technologies to enhance business operations.
Communicating with internal and external stakeholders to facilitate project progress and address any issues that arise.
Maintaining accurate records and documentation related to project management and operations.
The day-to-day contact for the Operations Management Level 5 Apprentice will be NatCen’s Business Change Manager, who will provide guidance, supervision, and mentorship throughout the apprenticeship. The apprentice will also interact regularly with project managers, research teams, and other departmental staff. This collaborative environment will offer the apprentice a comprehensive understanding of the operational aspects of social research and the opportunity to develop valuable professional relationships within NatCen.Training:Operations Manager (Level 5).Training Outcome:Once our apprentice has successfully completed the apprenticeship programme, they will have the skills, knowledge and qualifications to pursue an ongoing career at NatCen depending on business requirements.Employer Description:The National Centre for Social Research (NatCen) is a registered charity and is the largest independent and not-for-profit social research organisation in the UK.
At the National Centre for Social Research, we're driven by the belief that social research has the power to make life better. Our research influences policy makers, practitioners, academics and the media, shaping our understanding of the world we live in and how it is changing.
We have offices based in London (Islington); Harold Wood; Edinburgh.
We have a staff workforce of 420 with around 700 interviewers/ freelancers.Working Hours :Monday - Friday, 9am-5pmSkills: Communication skills,Attention to detail,Problem solving skills....Read more...
Day to day responsibilities will revolve around the tactical execution of marketing strategy, this will include:
Creation and scheduling of social media posts
Listening to social activity and responding across the Network businesses
Research tasks (for campaign-based activity, sourcing merchandise and event organisation)
Use of social scheduling tools and Content Management Systems to administrate websites, including: improving Search Engine Optimisation (SEO)
Budget/supplier management and reporting on the performance of digital marketing channels using analytics tools
There will be the opportunity to initiate and create copy for omni-channel campaigns and to design email campaigns using our Customer Relationship Management system with an integrated mass mailing function
Training:
Level 3 Multi-Channel Marketer Apprenticeship
Level 2 Functional Skills in maths and English (if required)
Training Outcome:
Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position
The marketing role may be a gateway to further career opportunities
Progressions with higher level apprenticeships are also available
Employer Description:Our client is a fast growing organisation providing employment solutions to the Education secrtor.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Creative,Initiative....Read more...
To learn to work as part of a team, supporting colleagues to deliver an excellent administrative service
To organise work tasks and duties to meet agreed standards
To undertake routine administrative tasks and learn the processes for, and including:
Record keeping, filing, data input and retrieval
Dealing with incoming and outgoing mail
Preparing routine correspondence and information packs
Photocopying
Taking telephone messages and dealing with basic telephone enquiries
To use IT applications and Databases effectively to deliver administrative tasks
To communicate effectively with customers and colleagues in relation to work undertaken
To work with others to help improve work organisation and effectiveness
Managing meeting rooms & dealing with hospitality
To communicate effectively with staff, parents and colleagues in relation to work undertaken
To learn about the importance of the promotion and support of Equal Opportunities and Health & Safety
To undertake any other duties that are commensurate with the post
Training:On the job training in the workplace and off the job training at Newham College's apprenticeship training centre.Training Outcome:Opportunity to progress within the role either with this employer or by moving to another employer after the completion of the programme.Employer Description:At Lime Trust we are passionate about creating a culture of professional growth and development for all staff.Working Hours :Monday to Friday. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
