Sacco Mann are working in partnership with an innovative, highly successful IP practice who are seeking a skilled Patent Secretary to join their London team.
The Role
You will be instrumental to this successful business in providing full secretarial, PA and administrative support to a handful of Fee Earners.
What’s in it for You?
Competitive Package: A market leading financial package.
Career Development: Access to professional development opportunities and clear progression pathway.
Hybrid working: 2 days in the office and 3 days working from home.
Autonomy & Support: Take charge of your own workload whilst enjoying the backing of a collaborative and knowledgeable team.
Work-Life Balance: A healthy approach with regular wellbeing events within a friendly and sociable environment.
Key Responsibilities
Reporting to the Team Leader, an overview of your day-to-day duties include:
Legal Support – Preparing official forms for UK, EU and international patent applications, papers/bundles for oral proceedings, standard reporting letters without instruction. You will also, monitor and act on prompt schedules and amend documents.
Secretarial Support – You will be a primary point of contact for Fee Earners and manage all aspects of their diaries, covering travel arrangements and organising meetings (in person and virtually).
General Support – This includes holiday cover for colleagues, liaising with other departments, project work, preparing invoices, file management, invoicing and monitoring e-workspaces.
About You
You’ll possess demonstrable experience working within a similar patent role, be this secretarial or administrative.
Be au fait with Microsoft Office, Epoline, Inprotech and SharePoint.
Pragmatic, solution focused and proactive with the ability to work calmly under pressure.
An excellent communicator, both verbally and in writing.
Seamlessly manage your own workload, consistently meeting tight deadlines.
If you would like to discuss this excellent Patent Secretary opportunity in more detail, please contact Tim Brown on 0113 467 9798 / tim.brown@saccomann.com
If this role isn’t quite right for you, we are instructed on an array of IP support roles across the UK, so please don’t hesitate to get in touch. We’d love to hear from you!
....Read more...
Document Management: Help organise and maintain both physical and electronic documents for key projects.
Document Control Systems: Assist with updating and managing document control software and databases.
Collaboration: Work closely with internal teams to ensure documents are submitted, reviewed, and updated promptly.
Quality Assurance: Support the proofreading and checking of documents to meet quality standards.
Administrative Support: Provide general administrative assistance to the team, including report creation and meeting coordination.
Training Outcome:This apprenticeship offers excellent development opportunities. Upon successful completion, you may progress into roles such as Office Manager, Executive Assistant, Project Coordinator, or Team Leader. You’ll also have the chance to specialise in areas like HR, finance, marketing, or procurement. Further training options, including Level 4 and degree-level apprenticeships, may be available to support your continued career growth.Employer Description:WE ARE SPECIALISTS
A leading independent versatile and experienced construction business,
providing specialist solutions for Civil Engineering, Demolition,
Remediation, Groundworks and RC Frames across the UK.
We are trusted to deliver residential and commercial civil engineering and groundworks projects, concrete substructures and superstructures to the highest quality standards, on time and to budget, no matter how technically demanding or logistically complicated.Working Hours :Monday - Friday, 8.00am to 5.00pm.Skills: Communication skills,Attention to detail,Administrative skills,Team working....Read more...
An exciting opportunity at a leading RF and Microwave solutions provider has hit the market; our client is hiring for a Senior RF Microwave Engineer based in Lincoln.
The Senior RF Microwave Engineer will report directly to the Engineering Lead and play a key role in the design, development, and prototyping of advanced RF and Microwave components and sub-systems.
Main responsibilities of the Senior RF Microwave Engineer, based in Lincoln:
Design and manufacture multi-chip modules using both ceramic and LCP QFN packaging
Develop and build RF and Microwave components and sub-systems covering UHF to 50GHz
Work on a wide range of components including Power Amplifiers, Oscillators, Mixers, Limiters, Switches, and LNAs
Design complex subsystems such as SatCom BUCs, RF over Fiber solutions, Switch Matrices, and FMCW radar systems
Support defense-related engineering projects
Take a hands-on, results-driven approach while working both independently and within a team
Manage projects from quotation through to production
Mentor and support technical employees
Ensure high standards in design documentation, technical reports, and communication
Requirements of the Senior RF Microwave Engineer, based in Lincoln:
HNC/ Degree in Engineering or equivalent experience (10+ years in a relevant role)
Proficiency in RF and Microwave simulation and design tools such as ADS or Microwave Office
Experience with mechanical CAD tools like AutoCAD or SolidWorks
Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Project
Familiarity with chip-and-wire technology and SMT on laminate
Experience with non-linear simulations in microwave design tools (desirable)
Defense sector project experience(desirable)
Excellent written and verbal communication skills
This is a fantastic opportunity for a Senior RF Microwave Engineer who enjoys solving complex engineering challenges and wants to contribute to cutting-edge innovations in RF and Microwave technologies.
To apply for this Senior RF Microwave Engineer role in Lincoln, please send your CV to kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784.....Read more...
To enter and update information on a Management Information System (MIS) relating to the Functional Skills (FS) Qualifications obtained by soldiers within the British Army
To communicate and liaise with personnel from a variety of national and international Army Education Centres via telephone and email
Analyse the FS data on timely and non-timely achievements, withdrawals and enrolments and produce quarterly reports on your findings
Provide office support, to include preparing and printing off documents for meetings, and taking minutes
To work as part of the MIS Team to manage and monitor the central email address, assigning emails to the correct employee and answering general enquiries
Download standard reports from an MIS, using Excel skills to filter, sort and display the data produced by the reports
Use the Microsoft Office package to display data in tables, charts and graphs
Update Standard Operating Procedures to meet yearly changes reflective of academic yearly changes
Create processes and guidance for the tasks within their own role to be able to coach other employees
Use Project Management Tools to undertake projects on behalf of the organisation
To carry out any other duties as requested by the Quality and Compliance Manager
Plan and manage tasks taking account of priority and urgency
Training:
Business Administrator Level 3
Training will be delivered on site with the employer and remotely with the training provider
Some training will be delivered at the premises of Basingstoke ITEC
Training Outcome:Successful completion may enable the apprentice to complete additional apprenticeship at a higher level.Employer Description:WBL services have a contract with the British Army to support and manage the Army's Apprenticeship provision.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Excellent written skills....Read more...
The purpose of the role is to provide comprehensive administration and support to the HR team and to help us achieve our aims and objectives.
To provide up to date, timely and accurate administrative services to our clients and to undertake specific HR administration and HR consultancy project work under the direction of the Client Relationship Manager.
Provide an administrative support service for the HR Team.
Providing HR admin support service for our client base
Liaising with the relevant contact person(s) at the client base
Ensure all DBS checks are processed appropriately
Supporting internal project work and admin
Assist with training administration – producing delegate packs,booking delegates onto courses.
Ensure the telephone is answered promptly and in accordancewith the company policy.
Using own initiative to assist the client.
To support the administration of the investigation service toclients.
Undertake ad hoc administrative project work to support thegrowth of the business.
To carry out research and draft HR blogs.
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality.Training:As a Level 3 HR Support apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 HR Support apprenticeship standard
Functional Skills in maths and English if required and not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Development and progression; your remit will grow asfast as you do, and we want to encourage professionalqualifications where there is the appetite for continuedlearning.
Progression to a permanent position upon completion ofthe apprenticeship for the right person.
Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology.Helping over 1,800 schools and trusts hire,manage and support their most important asset with clarity and confidence every day.Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with
different experiences and skills. However, we are also parents, dog owners, gig goers,cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun!
We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday to Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Providing front-office helpdesk support to end-users of the councils ICT systems.
Responding to user enquiries and providing technical support to resolve issues.
Troubleshooting software and hardware problems and providing solutions.
Installing and configuring computer hardware and software.
Maintaining and updating technical documentation and knowledge bases.
Escalating complex issue to higher-level support teams where necessary.
Keeping support systems up to date and ensuring assets are properly accounted for.
Training:Blended/online learning. The apprenticeship combines workplace learning with structured training, culminating in an End-Point Assessment that includes a project with report, presentation, and professional discussion. Upon successful completion, apprentices receive a Level 3 qualification and are eligible for professional recognition on the Register of IT Technicians.Training Outcome:This is a great entry-level role which could lead to further training and/or various progression paths. Employer Description:This is an exciting time to join us here at Arun. We have high ambitions for this organisation, and all staff play a key and active part in delivering our vision, values, and objectives.
We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.Working Hours :Monday to Friday, between 8am to 5.30pm on a rota basis.Skills: IT skills,Organisation skills,Customer care skills,Team working,Creative....Read more...
SENIOR MARKETING & EVENTS EXECUTIVE
ARCHITECTURE & DESIGN INDUSTRY
LONDON – OFFICE BASED FOR PROBATION
UPTO £50,000 + CAREER PROGRESSION + GREAT BENEFITS
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a global design and manufacturer for commercial and architectural interiors. As they are growing across key markets, they are looking for a Senior Marketing Executive with a strong background in marketing, a flair for events and a deep understanding of the fit-out, design, architectural sector.
This is a varied, hands-on role for someone who thrives in a creative, fast-paced environment and has experience delivering marketing initiatives from concept to execution.
The ideal candidate will also have experience within events, as well as managing core marketing channels such as LinkedIn, Instagram, email campaigns, and website content.
THE ROLE:
Lead and implement marketing plans that support brand visibility and business development.
Organise and market events including networking functions, industry expos, and client presentations.
Develop content and collateral that showcases our design and fit-out projects.
Manage and update social media channels (LinkedIn and Instagram) with relevant project and industry content.
Oversee updates to the company website with new projects, team news, and press mentions.
Liaise with design, architectural and project teams to ensure marketing accurately reflects business capability.
Collaborate with the global marketing team to localise campaigns and adapt global assets for the UK and European market.
Report on marketing activity effectiveness and suggest improvements where needed.
THE PERSON:
Around 3 - 4 years of experience in a generalist marketing role.
Strong understanding of the commercial fit-out industry, with proven experience working in or alongside design, architecture, or interior teams.
Experience in planning and executing marketing events.
Proficient with social media platforms, particularly LinkedIn and Instagram.
Basic understanding of email marketing tools (e.g., Mailchimp, HubSpot)
Strong project management and organisational skills.
Comfortable working independently and across cross-functional team.
Detail-oriented with a proactive, hands-on approach.
This is a fantastic opportunity for someone from a Marketing Executive, Senior Marketing Executive, Content Marketing, Digital Marketing, Traditional Marketing, Events Marketing or similar role.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
A fantastic new job opportunity has arisen for a committed Credit Control Assistant to work in a Head Office for one of UK’s leading healthcare providers based in the Derby area. This is one of UK’s renowned healthcare organisation providing high-quality care and support services that enrich the lives of older people
**To be considered for this position you must have experience in a similar role, working in the charity sector or social housing sector**
As the Credit Control Assistant your key responsibilities include:
Reduce outstanding debt for a portfolio of accounts by following up on overdue payments and implementing the appropriate collection strategy
Support the Accounts Receivable Team with query management relating to the project
Collation of data from multiple sources to support the Credit Control collection process
Work the credit control inbox to ensure that all questions and queries are resolved in a timely manner
Additional administration as identified and necessary
The following skills and experience would be preferred and beneficial for the role:
Pro-active in their approach to assigned workload
Previous experience of handling high volume complex queries and reconciliation within a finance environment
Excellent attention to detail
Intermediate excel skills are highly desirable
The successful Credit Control Assistant will receive an excellent salary of £25,300 per annum. This exciting position is Fixed Term Contract for 6 months working 37 hours a week. This great role offers the flexibility of remote working with 2 mandatory office days. In return for your hard work and commitment you will receive the following generous benefits:
Pension
20 days holiday (exc. bank holidays) - (Holiday entitlement depends on number of hours worked (pro rata basis of a full-time entitlement)
Life Assurance
Discount Scheme
Free Parking + much more!!
Reference ID: 7019
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Our client has grown to be one of the largest and most respected property consultancies and surveying advisory firms in the UK with a network of offices across England and Wales, employing more than 900 partners and employees. As a major property practise, they have a market leading land team comprising of surveyors, valuers, environmental specialists, project managers and town planners. Providing sound independent advice on all aspects of an infrastructure project, they enable their clients to take full advantage of the opportunities that the property landscape presents. Due to successful growth, they require a Senior Property Asset Manager for their office in Warrington. The Role: We are looking for an experienced Senior Property Asset Manager to join our client’s Property and Asset Management team based within the Warrington office. This is a hybrid role, with 2 days in the office and a combination of home working and site visits for the rest of the week. You will be responsible for a varied portfolio and contribute to the growth of the firm’s infrastructure clients nationally. This is an excellent position if you are looking for progression in your career. You will work closely with our regional leads across the UK and manage a small team of Asset Managers, who are responsible for managing a varied portfolio of Infrastructure clients. Main Tasks: Day to day management of mixed property portfolio’s comprising of residential assets including:Leasing and letting of property.Undertaking rent reviews and lease renewals.Dealing with the acquisition and onboarding of new assets into the portfolio.Liaison with the Facilities Management team to ensure all compliance checks are complete.Managing and organising improvement, repair and maintenance work for residential properties, including liaising with tenants and contractors, arranging access, and checking that works are completed.Undertaking annual / periodic property inspections.Managing relations with key stakeholders.Provide accurate, timely client reports.Maintain a strong working knowledge of appropriate legislation.Undertake site visits where necessary to read meters, undertake audible fire alarm tests, meet contractors and to carry out basic inspections This job description is not exhaustive, and the jobholder will be required to undertake additional duties to ensure the smooth running of the department. What will it take to be successful? We are looking for applicants who ideally have MRICS, AssocRICS or MARLA qualifications and possess extensive asset management experience or similar experience. Strong experience of dealing with clients, stakeholders and contractors alongside experience of working in a fast-paced environment where professionalism and flexibility is essential. You will be highly organised, with good time and people management skills and possess a good working knowledge of Word, Excel and Outlook. A Full Driving license is essential in order to visit sites. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment, or resources to participate in the job application or interview process, please let us know.....Read more...
General administrative duties as delegated by management
Answer the main telephone line of the Company in a professional manner and transferring calls as appropriate
Support the filing clerks, including opening the daily mail received into the company and posting the mail, filing, archiving and checking stationery stocks
Maintaining a good level of quality in all aspects of the job
Comply with the procedures documented in the Company Standard Operating Procedures (SOPs) and Working Instructions (WIs)
Have some knowledge of the construction industry
Work in a professional manner at all times, with clients, customers, team members and management
Comply with the Company’s Health and Safety Policies
Ensure that any confidential information or personal data related to In Charge Construction Ltd and its clients is managed in accordance with Data Privacy regulations as described in In Charge Construction Ltd SOPs
Use Microsoft Office tools including Word and Excel
Any ad hoc duties as directed
Training:
Level 3 Business Administrator Apprenticeship Standard
Location: Unit 2 Evolution Business Park, Barrington Way, Darlington, County Durham, England, DL1 4FA
Working 5 days per week inclusive of 1-day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long-term position after successful completion of the apprenticeship.Employer Description:In Charge Construction Limited is a Darlington based construction company, specialising in commercial properties since 2019. We offer expertise in project management and internal fit outs.Working Hours :Working Monday to Friday 9.00 until 4.30 with 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative,Diligent,MS Office,Concern for accuracy....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain
Data Management: Manage and analyse data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers
Training:
Business Administrator Level 3
The training will be delivered with a blend of online & onsite visits with the assessor every 4 - 6 weeks
Training Outcome:Potential to develop to Senior Business Administrator and/or progress into other departments within the company.Employer Description:Everything we do at Cabel pivots on the fundamental principle of reliability.
We strive to ensure that our customers can rely on the equipment we repair, rewind, or service to operate at optimum levels no matter the severity of operating conditions.
Through a combination of extensive engineering experience and unique relationships with the broader power generation and alternator industries, we have developed an unparalleled knowledge base and resource network that is central to our offering.
Using genuine OEM parts combined with our ability to rapidly source or manufacture bespoke parts when required, we are a highly flexible and responsive organisation that can be relied upon to get the job done, on time, on budget, and to the highest possible standards.Working Hours :Core office hours 8.00am - 5.00pm with 1-hour lunch unpaid or 8.00am - 4.30pm with 30-minutes lunch unpaid.
Working week includes Bank Holidays with exception of Christmas Day and New Years DaySkills: Attention to detail,Organisation skills,Administrative skills,Good Microsoft Office Skills,Good Outlook Skills,Good Word Skills,Good Excel Skills,A good team player,Unflappable nature,Customer focussed,Resilient,Tenacious,Good communication skills....Read more...
Daily responsibilities:
Providing excellent customer service via phone, email and online portals
Install, configure, and deploy new and existing hardware and software, in line with defined procedures
Providing remote and onsite support to a variety of clients
Implementing best practice network policies and procedures
Working on network related incidents and requests
Assisting in project work
1-day per week studying towards your apprenticeship
Training:1-day per week at the University of Sunderland, The David Goldman Informatics Centre, Monkwearmouth, Sunderland SR6 0DD.Training Outcome:A clear progression path for after your apprenticeship, helping you progress your IT career.Employer Description:We are a Managed Service Provider (MSP) based in North Shields, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.
We are a forward-thinking company with a growth mindset, seeking an Apprentice IT Support / Network Engineer to join the team in providing excellent IT remote support to our clients.Working Hours :Monday to Friday in a shift pattern between 07:30 and 18:00.
Based in our North Shields office and will be required to attend client sites on occasion, with a company vehicle being provided for these journeys.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Service desk & 1st line support - log and resolve user incidents, escalating complex issues where necessary.
Hardware & software builds - image desktops/laptops, install scientific and business applications, prepare devices for deployment.
Account & asset management - maintain the IT asset register, asset-tag equiptment, administer Active Directory for new starters, leavers and password resets.
Maintenance & patching - apply device and application updates, monitor backups and endpoint protection.
Project assistance - support senior technicians on infrastructure upgrades (e.g. switch refresh, secure Wi-Fi rollout, laboratory IoT integrations).
Continous improvment - stay informed about emerging technologies relevant to manufacturing, laboratory data integrity and cyber-security.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Permanent position may be available on completion of the apprenticeship.Employer Description:Altus Science is an independent, family run manufacturer of ISO 17025 and ISO 17034 accredited Certified Reference Materials (CRMS) for Total Organic Carbon (TOC) and conductivity analysis. From our laboratory and head office on Runcorn's Manor Park, we supply life-science, pharmaceutical and water-quality customers in more than 60 countries worldwide, helping them achieve full process accountability and regulatory compliance.Working Hours :Monday - Friday, 9:00am - 5:00pm.Skills: Communication skills,IT skills,Presentation skills,Analytical skills,Logical....Read more...
Looking to kick-start your career in a fast-paced, creatively driven environment that fuses marketing with business growth? A growing, high-energy marketing and business growth agency is seeking a Sales and Marketing Executive to join their London-based team. Known for blending creative flair with commercial results, they work across a range of sectors helping organisations scale through sharp strategy, impactful campaigns, and hands-on execution. The team thrives on ambition, pace, and results and now they’re looking for someone equally proactive and organised to support their business development activities. This is an exciting opportunity for someone early in their career looking to build a strong foundation in sales, client engagement, and operational support. The Sales and Marketing Executive will play a key role across lead generation, proposal support, and internal coordination helping ensure the pipeline is full and flowing. Here's what you'll be doing:Supporting outbound lead generation via cold calling, email outreach and LinkedIn prospectingMaintaining and progressing opportunities through the sales funnel using Monday.comDrafting and sending client proposals and quotes, ensuring timely follow-up and coordinationConducting market and competitor research to identify growth opportunitiesManaging task and meeting coordination for the business development team and CEOCreating and posting LinkedIn updates to maintain brand presence and engagementMaintaining CRM records and ensuring sales data accuracyProviding general office and administrative support as neededHere are the skills you'll need:Proactive and self-starting approach — you take initiative without waiting for instructionComfortable on the phone and confident communicating with clients and stakeholdersHighly organised with a strong attention to detailA quick learner who enjoys a fast-paced, ever-changing work environmentInterest in sales and business development, with a drive to grow in this areaFamiliarity with CRM systems or project management tools like Monday.com is a bonusWork permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Salary of £25,000 - £30,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteExposure to marketing, strategy, and commercial business developmentCollaborative and ambitious work culture with real career progression opportunitiesDirect access to senior leadership and mentorshipPursuing a career as a Sales and Marketing Executive is an excellent way to gain cross-functional experience, from strategic thinking to hands-on client delivery. This role is particularly well-suited for those looking to grow into sales, account management, or business strategy roles while building a solid foundation in operational execution and relationship management.....Read more...
💼 Senior Quantity Surveyor – Passive Fire Protection 📍 Location: Office-based (London Borough of Bexley, SE London)💷 Salary: £60,000 – £75,000 per annum DOE + benefits📝 Recruiter: CBW Recruitment (for a leading passive fire specialist) Why This Role Stands Out Join a best-in-class contractor focused entirely on passive fire safety—supporting high-value commercial and residential projects across London and the South East. Expect genuine autonomy, leadership opportunities, and a clear route towards Commercial Manager or beyond. 🌟 Your ResponsibilitiesLead full commercial management of multiple passive fire projectsPrepare and manage cost plans, valuations, final accounts, and monthly CVR reports Negotiate contracts with subbies and suppliers; manage variations and enforce risk controlsEnsure compliance under JCT/NEC frameworks & support tendering and pricing strategyChair commercial project meetings; advise senior stakeholders and clientsMentor junior QSs and drive commercial excellence across the team👤 What You Bring5+ years in passive fire or related MEP/FS disciplines, with proven senior QS-level experienceDegree/HNC in Quantity Surveying or Commercial ManagementStrong contract knowledge—JCT & NEC essentialAdvanced proficiency in Excel and estimating softwareSharp commercial judgement, attention to detail, and stakeholder savvyUK working eligibility and ability to commute to Bexley🎁 What’s IncludedSalary £60k–£75k, plus 25 days holiday, bonus scheme, pension & death-in-serviceOffice-based with frequent site visits to exciting projectsVehicle allowance or travel support as appropriateCareer progression with roadmap to Commercial Manager/DirectorSupportive team culture, strong leadership, and access to training📩 Ready to step into a high-impact commercial role?Send your CV to CBW Recruitment today and elevate your career in the Passive Fire sector!....Read more...
Assist with the configuration and monitoring of cloud infrastructure (e.g., AWS, Azure).
Support in building and maintaining CI/CD pipelines.
Write scripts to automate routine operational tasks (e.g., Python, Bash, PowerShell).
Monitor system performance and help with issue resolution.
Work collaboratively with multidisciplinary teams on client engagements.
Participate in regular sprint planning and team retrospectives.
Document infrastructure processes and share learnings with the team.
Training:Why choose our DevOps Engineer Level 4 apprenticeship?
Our DevOps Engineer Level 4 apprenticeship focusses on implementing and facilitating the use of DevOps practices within a business. The DevOps Engineer Level 4 apprenticeship programme encompasses multiple stages of the software development life cycle, automating processes around development, testing and release for continuous integration of new features, and subsequent continuous delivery of a product.
QA’s DevOps Engineer Level 4 apprenticeship programme enables the apprentice to:
Work as part of a larger team and understand the context of both the development and technical operations aspects of a project in order to streamline communication between teams.
Interpret design documentation and specifications defined and delivered by specialist members of the team, such as a business analyst or technical architect.
Understand a combination of strong theoretical DevOps concepts further solidified with industry-standard tooling education in building, containerisation, orchestration and deployment.
Gain access to a large portfolio of learning for both general-purpose and cloud-vendor specific tooling in AWS, Azure and GCP.
Explore the developer skills needed for learners to create applications through Python with connected databases, practising TDD and OOP.
Tools and technologies learned: Apprentices learn to use Python, Linux, Google Cloud, Microsoft SQL Azure and AWS.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.
We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superhero’s, book worms, geeks, creatives and open. We are deliberately different.Working Hours :Monday to Friday between 9am - 5pm, 3 - 4 days in the office, Fridays working from home.Skills: IT skills....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
Business Systems Team Leader
General Purpose of the Job:
Provide leadership and project management for SAP and other business systems supporting Supply Chain Management across Tremco's American operations. This role encompasses business analysis, process design, and the development and implementation of IT solutions aligned with business goals.
The SAP Team Lead is responsible for leading the development and execution of SAP and related business system initiatives. This includes conducting business analysis, designing and optimizing business processes, and integrating systems across multiple functional areas such as supply chain management, sales and distribution, finance and accounting, and manufacturing.
This position enforces best practices for comprehensive testing of all new and modified system functions and reports, and oversees quality assurance of procedural documentation and training materials. The role facilitates collaboration between SAP specialists and business departments to identify operational needs and design effective, documented processes supported by SAP solutions.
The Team Lead manages user expectations regarding SAP functionality and ensures that delivered solutions align with Tremco's broader IT and SAP strategy. This includes providing oversight, governance, and process alignment from a global perspective.
The role also involves analyzing complex business challenges to be solved with SAP and similar automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in SAP. May lead cross-functional linked teams to address business or systems issues.
Additionally, the position oversees the daily processing of all EDI transactions-managing trading partner communications, coordinating testing, identifying root causes of issues, and handling all SAP EDI/IDoc processing requirements.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.)
Assist in establishing EDI governances, along with implementing these governances
Write functional, technical and data specifications and documentation
Coordinate SAP functional and development resources on EDI projects
Perform and coordinate testing
Lead mapping solutions by gathering business requirements, propose effective remedies, develop and deploy scalable, well-coordinated solutions to business requirements
Working knowledge of business concepts and processes (SAP Sales order processing, Distribution, Invoicing and Purchasing)
Manage EDI specific master data and cross references
Provide communication, documentation and training as necessary to the business users and trading partners who will be impacted by EDI and Integration projects
Monitoring all Inbound and Outbound EDI, ensuring all EDI transactions are processed accurately and on schedule
Provide daily technical and administrative support for all EDI activity, including failed EDI transmissions and transactions
Identify and recommend enhancements to EDI processes or configuration to improve reliability and performance
Drive implementation and enhancement of SAP IBP modules including Demand Planning, Supply Planning, Inventory Optimization, and S&OP.
Collaborate with business units to gather and analyze requirements, translating them into SAP IBP solutions.
Lead system configuration, integration, and testing efforts, ensuring data integrity and process alignment.
Continuously assess and improve existing processes and systems for performance, scalability, and cost-effectiveness.
Supervise support personnel and/or Jr. Business Analyst
Manages medium-scale SAP projects with teams of 5 or more participants.
Demonstrates strong leadership, organizational and communication skills, and works with end-users and middle management to identify information systems and business solutions (leveraging SAP) that improve operations and enhance profitability.
When evaluating projects, identifies multiple alternatives and objectively evaluates them to determine the best solution for balancing the business needs and cost/benefits.
Designs and implements high quality, information systems business solutions, on-time and within budget.
Develops and implements quality testing protocols.
Provides management of both end-user staff and IT resources for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
Provides IT professional development of others through: day-to-day management of project personnel, the on-going objective and performance review process, training, both formal and informal, etc.
Organizes training initiatives related to the effective use of the SAP system. Develops programs to train and assist employees in the use of SAP business application software. Programs include training materials, classroom, small-group and one-on-one training.
Acts as liaison to software vendors. Is actively involved in software and/or functional user groups.
Organizes and leads various in-house user groups to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Project management and administration. Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects.
Contributes to the development of the SAP budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Manages contracts and service level agreements with vendors and 3rd party service providers, including management of on-site contractors. Ensures that SAP projects are delivered within established time frames and budget parameters.
Additional Job Functions: (Other Less Critical Job Activities)
Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
3+ years' experience in the Integrated Business Planning (IBP) modules
5+ years SAP implementation experience.
S4 Hana experience preferred
3+ Years of supporting related SCM and Material Master data including managing data and mass loads / changes
Experience with SAP PP/DS & Digital Manufacturing are a plus
Understanding of ABAP and debugging skills are a plus
Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills.
Ability to distinguish, learn and accept differences in business and end-user requirements.
Ability to learn and expand technical knowledge and interpersonal skills.
Highly organized with effective and cycle time sensitive time management and project management skills.
Proficient SAP technical, configuration, and business area knowledge. Good understanding of EDI and Integration concepts of collecting, transforming, exchanging, consuming data and associated mapping and configuration.
Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support.
Capable of translating customer and internal specifications for enhancements and extensions to electronic data interface application interfaces and maps.
Experience working with Trading Partners and EDI service providers.
Must have good analytical and problem solving skills in order to carry out their daily functions effectively.
Experience with SAP BTP, middleware tools, and integration platforms is a strong plus.
They must have the capability to work well in a team-based environment as well as on their own.
Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters
Integration knowledge on ODATA/Webservice API interface development
Demonstrate strong formal and informal communication skills including: written, oral and team.
Reads, writes, and communicates fluently in English.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required:
College degree in IT or business is preferred, but not required.
Practical Work Experience Required:
5+ years of experience with EDI document standards (ANSI X12, EDIFACT)
5+ years of experience in SAP ERP - MM, SD, FI, ABAP, IDocs - in the areas of implementation, enhancement and/or production support of EDI
Good understanding of EDI and Integration concepts of collecting, transforming, exchanging & consuming data
Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support
Strong functional and technical knowledge of SAP, especially in the SD & SCM module; ability to navigate throughout the system, data dictionary, and the related table structures
Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters
Hands-on experience with SAP IBP modules and planning functionalities.
ABAP experience is an asset.
Integration knowledge on ODATA/Webservice API interface development
Note: Some of the experiences and time frames may be concurrent.
Special Knowledge and Skill:
In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.
Proficiency in analysis, design and testing techniques.
Working knowledge of many computing platforms.
Working knowledge of several relational databases.
Working knowledge of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.
Working knowledge of the following databases: Primary focus on SS4 Hana, Oracle, and other cloud-based applications.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%)
Sitting at desk or conference table (90 - 100%).
Occasional standing at main computer console in data center (0 - 10%).
Some travel and overnight travel are required to regional offices and plant locations. (0-25%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings.
Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%)
Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%).
Eye strain could be a problem due to extensive use of a CRT monitor.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Training
Your full role and responsibilities will be set out by your employer.
NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development.
You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours tailored to administrative responsibilities
Level 2 Functional Skills in Maths and English (if required)
Qualifications Required:
Strong written and spoken English – Essential
Basic IT knowledge and digital literacy – Desirable
Willingness to learn and grow within a business environment – Essential
Skills Required:
Excellent communication and interpersonal skillsStrong organisational and planning abilitiesAbility to work independently and as part of a teamAttention to detail and a proactive attitudeReliable, motivated, and eager to develop professionally
This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationshipsCoaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development ManagerProject Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Below are some of the activities you will be involved in:
Prepare monthly valuation applications in adequate time for inclusion within the main contract valuation
Calculations of costs associated with contract variations
Liaise with other staff and personnel, particularly in purchasing and contracts, on cost expenditure and management or recovery within the variation account
Preparation and submission of the draft final account for the project
Management of subcontractor packages
Liaise with appropriate personnel (i.e. in Buying, Estimating, Contracts) and maintain good working relationships
Undertake a range of general administrative and office-based tasks
Learn how to use the company’s bespoke cloud-based system to manage projects' outturn costs and value
To work safely in accordance with the company’s current health and safety policy and procedures
To undertake any other duties that reasonably fall within the scope of the job
Training:
The apprenticeship takes up to 5.5 years to complete, with 4 years of teaching and up to 18 months for end point assessment (EPA). The EPA is the RICS assessment of professional competency (APC), which is a mandatory part of the apprenticeship. The programme combines vocational skills and workplace practice with academic, research-rich learning
The programme is delivered predominantly online (one day per week) with one-day mandatory face-to-face teaching (campus day) at Northumbria University and two hybrid sessions (online or at Northumbria University campus) per semester
Regular progress reviews to discuss expected progress v actual progress/interventions/additional support
Training Outcome:
Ongoing employment
Further learning and development opportunities and continuous growth within the quantity surveying function
Employer Description:Dalkia Engineering deliver mechanical and electrical technical solutions across the UK’s built environment from initial design to project completion. Harnessing a value-engineering approach across our projects, we optimise your environment to deliver cost savings and carbon efficiency.Working Hours :Monday to Friday, 8:30am to 5pm with one hour for a lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Onsite & Remote IT Support Technician
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Location: Central London
Salary: £35,000
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About the company
Our client is a well-established Managed Service Provider based in Central London.
Position Overview
You’ll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients.
Responsibilities
• Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues.
• Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.
• Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.
• Networking Expertise: Work with TCP/IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco.
• Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.
Candidate Requirements
Essential Skills and personal qualities
• Communication Pro: Exceptional written and verbal communication skills.
• Tech Savvy: Experience with managing both PCs and Macs in a business environment.
• Cloud and Software: Familiarity with managing Office 365 or G Suite environments.
• Networking Knowledge: Proficient in networking hardware, with a strong understanding of TCP/IP protocols and the ability to troubleshoot network issues.
• Security Skills: Experience with firewalls, security software, and modern internet technologies.
• Experience in Hospitality: Prior experience in the hospitality sector is highly beneficial.
This role mainly works with small businesses across London, you won’t be touching security or client servers (In house servers in place). You’ll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed.
Apply now to Just IT or email lukeg@justit.co.uk and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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As Events Administrator, you will supporting an integral part of a highly successful and innovative company renowned for its passion for food and commitment to delivering exceptional service. You will play a key support role in organising events ranging from weddings and private parties to corporate events and a pop-up restaurant. Based in a beautiful rural, luxury high-end location just outside Banbury the role is permanent, full-time, with a salary of between £28,000 to £30,000 DOE. The company is dedicated to fostering growth and development, providing training and progression opportunities and become part of a team that is as invested in your success while creating unforgettable experiences for their clients.
Purpose of the role:
Supporting the Office Manager and Events team you will be carrying out varied administration activities to support the core of the business.
Key Accountabilities for the Events Administrator:
Dealing with new enquiries, new bookings, existing communications and event planning administration
Liaising with clients on a daily basis
Support with administration for events across the business
Assisting with the sales process, giving all enquiries prompt attention and time
Manage administrative processes with a keen eye for detail, ensuring consistent quality of customer care, prioritisation, and time management.
Ensure all events admin planned and delivered to company standard
Contributing to the creation of menu proposals
Ensure all sales collateral is up to date re pricing, content and document presentation
Organise client tasting sessions
Liaising with all departments with planning, administration and deliver of events
Updating and maintaining CRM database
Supporting with management of client finances, collaborating with the accounts team to adhere to all financial procedures
Proficiently use company platforms, including Microsoft Office, Project Management tools, and industry-specific software
Checking all final event paperwork, making adjustments if necessary for all supplies for upcoming events
Participate in customer visits, events, and marketing activities
Key Skills Required for the Events Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
Experience in working with bespoke CRM systems and online platforms
High levels of accuracy and attention to detail
Proactive approach, ability to use initiative and take ownership of a task
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office
Own transport due to remote location
What’s in it for you?
A salary of between £28,000 and £30,000 DOE
Working Monday to Friday (occasional out of office activities – calls and in person)
Meals on duty
Extra day off for your birthday
Creative input, opportunities to grown learn and progress
Matched voluntary additional pension contributions (capped)
Death in service
Paid for Company events
Opportunity to join company healthcare scheme
Health & wellbeing at work – opportunity to join paid for online fitness training group.
2 Volunteer Days a year
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Tasks
In the internal Workday Consulting & Support function of a major industrial company, you will be part of a team responsible for the establishment and ongoing enhancement of the Workday HCM Suite as a strategic HR management platform.
Operating at the intersection of HR functions and system implementation, you will play a key role in advancing digitalization efforts within HR and serve as a catalyst for HR IT innovations.
Your responsibilities will include advising HR stakeholders on business requirements and new functionalities, ensuring system configurations align with overarching HR strategy.
You will independently manage system changesfrom technical design through configuration, testing, and user enablement.
In addition, you will take on technical leadership for cross-module sub-projects and be instrumental in the rollout of new modules.
As a recognized expert in Workday, you will foster team-wide knowledge sharing, implement structured knowledge management practices, and support onboarding and upskilling initiatives.
Profile
- You have several years of hands-on experience configuring the Workday HCM Suite, either through an implementation partner or in an in-house capacity.
- You are proficient in two to three Workday modulesideally in Compensation, Core HCM, and Talent & Performancewith strong cross-module expertise.
- Additional experience with SAP Payroll systems and middleware/integration platforms (e.g., ShapeIn) is advantageous.
- You hold a university degree in Human Resources, Business Administration, Information Technology, or a related field.
- You bring a solid understanding of HR processes along with proven project management capabilities.
- Familiarity with ticketing systems and KPI/SLA compliance and optimization is expected.
- You possess strong English language skills and are proficient in MS Office applications.
- You demonstrate high service orientation, accountability, and a structured, quality-driven work ethic.
- You are intrinsically motivated to contribute to both product and team development, with strong decision-making, conflict resolution, and resilience capabilities.....Read more...
1st Line Engineer – IT Managed Services – London (flexible working – mainly WFH)
Up to £32,000 PA
A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties.
You’ll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service.
Responsibilities:
- Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents
- Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise
- Attend client sites when required
- Produce and maintain accurate technical documentation
- Assist with the deployment of client and internal projects when required
Requirements:
- Previous experience working within a 1st Line role, within an IT Services environment
- Posses excellent customer service skills, with the ability to break down technical terms
- Excellent troubleshooting, analytical and problem solving skills
- Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices.
- Posses an understanding of RMM, backup and networking principles
- Basic hardware knowledge
In return, they are offering up to £32,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications.
Standard office hours with an occasional on-call element (paid extra).
....Read more...
Duties and responsibilities include:
Developing, maintaining and supporting the Propeller web application and web services.
Supporting specification and estimation of new software projects
Assisting with onboarding new clients
Analysing and resolving technical and application problems
Contributing to the refinement of organisational processes & procedures
Development work processes using the Scrum methodology
Apprentices will gain experience in:
C# with ASP.NET in Visual Studio
HTML, CSS, Ajax, Javascript, jQuery, iOS Objective C / Swift.
SQL Server/authoring fast SQL queries/sprocs
AWS microservices
APIs
GIT Source Control
Software architecture principles
Agile development practices
Training:
Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years.
Teaching is delivered face to face one day a week during the academic year.
Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification.
Training Outcome:Training in AWS systems. Move into DevOps team.Employer Description:Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective Workforce Management & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety.
Our goal is to empower Contractors and Social Housing Landlords to drive key performance, maintain safer homes & buildings and achieve peace of mind on property compliance by leveraging the latest technology and tools available.
Our team consists of software developers, app developers, project managers, and software support technicians, all working together to deliver solutions that meet the needs of evolving property compliance legislation and exceed our clients' expectations.
At Propeller Powered Ltd, we are committed to providing our clients with the highest level of service and support. We pride ourselves on delivering solutions that are not only functional but also user-friendly, reliable and scalable.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1 hour lunch. 1 Day per week release for University.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Ability to use Office 365,Time management skills....Read more...
As an apprentice in our contract support team, your role will be key to delivering exceptional customer service. You’ll develop strong communication skills and attention to detail while supporting both internal teams and clients including:
Building strong relationships with external clients and the internal team, ensuring an outstanding customer experience through clear and professional communication by phone and email.
Respond promptly to enquiries from customers, Account Managers, and Engineers, making sure everything is handled within set timescales.
Regularly meet with your Team Leader for 1:1 sessions focused on your personal development, progress on business objectives, and ongoing training.
Ensure all communications, documentation, and transactions meet company guidelines and regulatory requirements.
Carry out any ad hoc tasks assigned by your Team Leader, giving you exposure to different areas of the business.
Training:The training will be ongoing and mainly office-based, with regular support from experienced mentors to guide you throughout the scheme. Training will take place at our main office, where you’ll get hands-on learning alongside your day-to-day work. Depending on the schedule, training sessions will happen regularly—usually weekly or biweekly—to help you develop your skills step-by-step while you gain real workplace experience.
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:Strong possibility of full-time employment once apprenticeship is completed, further training and career progression.Employer Description:Lancer Scott was established in 1996 and operates across the maintenance, repair, project, and construction sectors. We deliver services to both public and private sector clients, working within housing and commercial markets. The company remains independently owned and is managed by its original founders, supported by a board of directors with expertise spanning various industries. This diverse leadership enables us to offer tailored, high-quality services that meet the specific needs of our clients.Working Hours :40 Hours, Monday to Friday (8.00am to 5.00pm, 1 hour lunchbreak).
20 days holiday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Reliable,Punctual....Read more...