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Dental Nursing Apprenticeship Level 3 - Rodericks Grange Park Dental Practice
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your studies will be based online with regular teaching and 1-2-1 sessions. Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion, you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainer Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Organisation skills,Customer care skills,Initiative,Patience ....Read more...
Apprentice Autocare Technician Level 2 - Renault - Watford
This is an apprenticeship role, delivered by Robert Bosch Ltd. An exciting opportunity has arisen at your local Renault dealership where you will be required to learn all aspects of an Autocare Technician job role while you work as an apprentice. If cars are your passion, then Renault will provide you with first class training on the very latest products and innovations, with dedicated Renault trainers who will help build knowledge and develop your skills. Training will be provided both in the workplace and at the Renault Training Centre in Doncaster. All we ask is that you are committed to the Apprenticeship Programme and have the passion and ambition to grow into a highly skilled Autocare Technician. There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician standard. You will also be required to have a grade 2 or above in maths & English at GCSE level or equivalent. Duties will include: Fundamentals of specific vehicle systems including but not limited to: Steering & suspension Braking systems Battery & charging systems Exhaust systems Air-Conditioning systems To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification. These include: Interpersonal skills and customer service Parts & managing stock Levels ADAS FGAS Basic electrical vehicle awareness Upon successful completion of the apprenticeship, you will achieve the Autocare Technician Level 2 qualification Training: This is a Level 2 Autocare Technician Apprenticeship, delivered by Robert Bosch Ltd Training is delivered on a block release basis at the Alliance Training Centre in Doncaster This means your college based training will be delivered away from home and you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the 24 - 30 month duration of the apprenticeship. All associated costs for training are met by the employer/the programme and there will be no cost to yourself/your parents or guardians Assessments will also be conducted in the work place by a dedicated training assessor. You will also be assigned a workplace mentor for support in dealership As a result you will receive the following qualification: Autocare Technician Level 2 Training Outcome: Possible permanent role upon successful completion of apprenticeship There may also be opportunity to progress to the Level 3 Motor Vehicle Maintenance apprenticeship upon successful completion of the Level 2 Autocare Technician Standard Employer Description:At Renault Retail Group, we're proud to offer an award-winning range of Renault vehicles to suit every need. From city commuters and families to businesses needing fleet solutions, we have the perfect car for you. Our new and used Renault vehicles are built to the highest standards of quality, reliability, and style. We're particularly excited about the latest additions to our lineup, including the dynamic Rafale, the innovative Symbioz concept, and the thrilling new R5. Of course, we also offer popular models like the new Renault Austral, a fantastic choice for those seeking affordability, efficiency, and modern features. With such a diverse range, our knowledgeable team is ready to provide expert guidance and help you find the ideal Renault for your lifestyle and budget.Working Hours :Monday - Saturday between 8.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Apprentice Optical Assistant
We are dedicated to providing exceptional eye care services to our community. We are currently seeking a motivated and enthusiastic individual to join our team as an Apprentice Optical Assistant. This is an exciting opportunity for someone who is passionate about eye health and vision care and is looking to start their career in the optical industry. As an Apprentice Optical Assistant, you will work closely with our experienced team to ensure our patients receive the best possible care and service. You will be involved in a variety of tasks, ranging from assisting with sight exams to helping customers select the perfect frames and lenses for their needs. Your role will be crucial in ensuring that our patients leave our practice with improved vision and a positive experience. Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice. Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language. It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it’s perfect for those who love to make a real difference in other people's lives. Your duties in this role will be varied and include: Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone calls Training: Level 3 Optical Assistant Apprenticeship Functional Skills Level 2 maths and English can be obtained on the course if you don't already hold these qualifications Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management- you could complete a management course Practice ownership- you could go into business yourself, partnership or franchise Employer Description:Boots Opticians Ltd. operates a chain of ophthalmic and dispensing optician stores in the United Kingdom.Working Hours :Monday-Saturday 8:50am-5:30pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative ....Read more...
Dental Nursing Apprenticeship Level 3 - Rodericks Kings Heath Dental
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainee Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday, 9.00am - 6.00pm.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Nursery Apprentice - Level 2 Early Years Practitioner
Are you ready to kickstart your career in childcare? Woodberry Day Nursery is thrilled to offer an exciting opportunity for an Apprentice to join our team. This is your chance to gain hands-on experience and training in a supportive, fun environment… and earn as you learn! What You’ll Do: As an Early Years Apprentice, you'll get real-world experience working in a day nursery. You’ll be paired with a buddy to guide you, and work towards becoming a key person in the nursery. Your apprenticeship will include training days and practical days at the nursery. Your typical day will include: What You’ll Do: As an Early Years Apprentice, you'll get real-world experience working in a day nursery. You’ll be paired with a buddy to guide you, and work towards becoming a key person in the nursery. Your apprenticeship will include training days and practical days at the nursery. Your typical day will include: Assisting team members to provide top-notch care and education for children. Building authentic and meaningful relationships with children and their parents/carers. Liaise closely with parents/carers and encourage their involvement in nursery life and their child's learning. Working with nursery staff to ensure children’s needs and requirements are met. Keeping the environment safe, clean, and healthy. Supporting inclusive practices, and helping plan and assess activities that cater to the unique development needs of each child. Rewards and Benefits: We value our apprentices and offer a range of fantastic perks: Competitive Salary: £8.60-12.21 per hour, depending on age and experience. Annual Leave: 24 days, plus your birthday off and public holidays. Bonuses: £100 on completing your level 2 qualification, £250 on completing Level 3, plus yearly salary increases (£500 for Level 2, £750 for Level 3). Annual Pay Review: Ensures competitive compensation. Team Fun Days and Awards: Celebrate our amazing team! Referral Bonuses: Up to £500 for referring friends and family. Bike to Work Scheme: Get help buying a bike with a £50 contribution and salary sacrifice repayment option. Staff Perks: Discounts on cinema, retail, travel, and more. Free lunch every day and uniform. Compassionate Leave: Up to 5 days paid leave. Childcare Discount: Generous discounts for staff. Employee Assistance Helpline: 24/7 confidential counselling and advice. Training:Your role and responsibilities will be defined by your employer, Woodberry Day Nursery, which will provide on-the-job training and incorporate 20% off-the-job learning into your workday. You’ll work towards the Level 2 Early Years Practitioner apprenticeship. Training is delivered by Realise, Woodberry Day Nursery’s dedicated provider.Training Outcome:Starting as an Early Years Apprentice, you can advance through various rewarding roles in childcare. With experience and qualifications, you might progress to: Room Leader: Oversee a specific room in the nursery, leading activities and ensuring children's well-being and development. You'll also mentor team members. Deputy Manager: Assist the Nursery Manager with daily operations, including staff management, administrative tasks, and maintaining high care standards. Nursery Manager: Manage the nursery’s overall operation, including strategic planning, regulatory compliance, financial management, and leading the team to provide an excellent environment for children's growth. Each career step brings new challenges and rewards, offering opportunities for personal and professional growth with dedication and hard work.Employer Description:The Woodberry Day Nursery cares for children between the ages of birth and5 years old. We are open Monday to Friday (variable hours) all year round except for closureon public bank holidays.Working Hours :Monday - Friday, 40 hours per week. Exact shifts to be confirmed.Skills: Initiative,Non judgemental ....Read more...
Richmond Skoda Southampton Customer Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn. Teamwork. Strong communication. Customer service. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience ....Read more...
Group 1 Audi Macclesfield Customer Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience ....Read more...
Daimler Trucks Heavy Vehicle Technician Apprenticeship
Marshall Mercedes-Benz Truck & Van understand the complexities of running a modern-day business, looking after customers is the Marshall mantra and they like to treat customers like one of the family and have done for over 110 years. Their family values are one of the reasons why customers chose Marshall Mercedes-Benz Truck & Van to meet their needs. Marshall’s are as passionate about their people as they are about their vehicles, so if you have an interest in the motor industry and want to work with some of the finest Mercedes-Benz vehicles and parts, Marshall Truck & Van would like to hear from you.What’s in it for you: Learn and become experienced in the fundamentals of a vehicle Technician role, including servicing, inspections, maintenance, repair and diagnostics The chance to be mentored by a highly experienced Marshall HGV Technician, who will be your support throughout the course of the apprenticeship First-hand experience of the latest Mercedes-Benz innovation and technology Tutor and peer support through Remit with block release classroom and theory sessions to further enhance your understanding of the subject Complete the apprenticeship and finish with an industry-recognised qualification Package Details: £7.55 per hour in your first year, after which rate is in line with Apprenticeship National Minimum/Living Wage Based onsite in Andover 18+: Shifts and over time available 22 days’ holiday each year plus bank holidays Benefits: Pension Scheme Reward Discount Shopping Further Training & Development EV Training Cycle to Work Free Eye Care Vouchers Health & Wellbeing Invites to Company Events and Christmas parties PPE Footwear Allowance Tool Insurance Fully paid for training course, including all qualification fees and accommodation Training delivery: In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day Attending block release to the Daimler/Remit Training Academy in Coventry, CV2 2TA every 2 months All costs of your hotel food and accommodation plus all travel arrangements are covered by the Marshall Truck & Van Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to youYou will also receive 1-2-1 support from your Development Coach to help you achieve: IMI Heavy Vehicle Service and Maintenance Technician Level 3 Training Outcome: Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification After this Marshall will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician Employer Description:Marshall Group is a multi franchised dealer who started out as a small garage in 1909 and are now the UK’s 6th largest motor retail group. They operate 141 franchised stores and represent 23 bike, car, van and truck manufacturers.Working Hours :Monday - Friday, 8.00am - 4.30pm. Shifts available for 18+Skills: Enthusiasm to learn,Mechanically minded ....Read more...
Level 3 Dental Nursing Apprenticeship - Rodericks Dental Worcester Park
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing. Your daily activities could include: Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments Providing patients with a high level of care Setting up and cleaning surgery Sterilising instruments Updating patient records Maintaining equipment Preparing instruments and materials for various treatments Adhering to practice policies and procedures The use of VR Technology During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: - Preparing for Professional Practice in Dental Nursing Infection Prevention and Control First Aid and Medical Emergencies Oral and General Health Endodontic Treatments Prosthetic Treatments Radiation and Radiography Periodontal Disease and Cavity Restoration Health and Safety Extractions and Minor Oral Surgery Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning The use of VR Technology Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing Learning support from a regional Trainee Retail discounts and deals through our easy-to-use app Extra day of annual leave for your Birthday! Annual leave package which increases with your length of service Uniform provided Refer a friend scheme Working and Training as Dental Nurse… A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best. As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes: Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available Provide support and assistance to a wide array of patients Follow practice health and safety and infection control procedures Keep the clinical areas and all equipment and instruments clean, tidy and disinfected Accurately complete patient clinical records Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday - Friday, 1 Saturday in 2.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills ....Read more...
Customer Service Manager
Recruit4staff is proud to represent their client, a leading Lawn Care Company, in their search for a Customer Service Manager to work at their Head Office in St Asaph, Denbighshire.For the successful Customer Service Manager, our client is offering: Starting salary of £32,500 - £33,500 per annum (DOE)Monday to Friday, Full-time – 37.5 hours per weekPermanent position22 days annual leave (rising to 26 with length of service) plus bank holidaysMedical cash plan including online GP, physio, counselling, and moreEmployee discount scheme for major retail and leisure brandsCycle to work schemeOccupational sick pay, maternity and paternity pay schemesChristmas shutdown period The Role – Customer Service Manager: Lead the Customer Support Centre, ensuring all service KPIs and quality standards are metManage the day-to-day operations and team performance, creating a positive and productive environmentWork closely with the Sales Director to enhance the overall customer journeyAnalyse performance reports to identify improvement opportunities and take actionCoach, mentor, and develop Team Leaders and AdvisorsOversee complaint resolution and ensure customer satisfaction is achievedCreate and manage staff rotas to ensure efficient coverage of all contact channelsDrive quality, efficiency, and customer service excellence across the team What our client is looking for in a Customer Service Manager: Proven experience delivering high-quality customer service – ESSENTIALExperience in contact centre management or a similar environment – ESSENTIALDemonstrated ability to lead and develop teams, with experience in recruitment and performance management – ESSENTIALStrong attention to detail and calm under pressureA collaborative and empowering leadership styleA proactive approach to customer satisfaction and complaint resolution Key skills or similar Job Titles: Customer Experience Manager, Contact Centre Manager, Customer Care Manager, Head of Customer Service, Client Services Manager Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, who are operating as a recruitment agency, agent, employment agency, or employment business. ....Read more...
Social Worker – Assessment Team
Sirona Medical Social Work department is currently seeking a qualified and motivated Social Worker to join the Assessment team on a permanent basis.About Us The Sirona Medical Social Work department is a leading provider of social work services within the healthcare sector. We are dedicated to offering compassionate and high-quality care to Children/Adults and their families.As part of the Sirona Medical Social Work department, you will have access to locum and permanent opportunities nationwide. Sirona Medical Social Work department recruit Social Workers, ranging from entry-level positions to Head of Service.Position Overview We are currently looking for a qualified and motivated Social Worker to join our agency at Sirona Medical Social Work department. Working within the Assessment Team, you will work directly with children and families, alongside other staff within the Directorate and partner agencies. Ensuring referrals are responded to in a child focused and timely way, you will carry out assessments and investigate concerns so that a decision can be made regarding the most appropriate support for the child and family.QualificationsBA Honors or Master’s Degree in Social WorkSocial Work England RegistrationEligibility to work in the UKFull UK driver’s license and access to vehicleMinimum of 2 years’ experience in statutory social care.At least three years of post-qualifying experience employed directly within an LA children's service in EnglandSkills in assessment, report writing, and managing a complex caseloadStrong interpersonal and communication skills, with the ability to work in a fast-paced healthcare environment.Empathetic, patient-centered approach with a dedication to providing high-quality care.Ability to work collaboratively within a multidisciplinary teamWe OfferA competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:Social Worker starting salary of £35,235 - £39,513 (plus market supplement of £5,000 per year £40,235 - £44,513)Welcome payment £10,000 for experienced social workers joining our children’s teams.Relocation packages: support of up to £10,000.Pension Scheme Enrolment in the Local Government (LGPS).Professional development: protected time and budget to support social workers develop themselves and their careers.Career progression: clear pathways to progress to senior social worker level.Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum.Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working.Employee Assistance Programme: 24/7 access to support and counselling.Payment of professional membership fees.Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. Why Join Us? Working within the Sirona Medical Social Work department, you’ll be part of a passionate and dedicated team from your own designated compliance officer, Recruitment Consultant and seamless payroll team. We offer competitive salaries, generous benefits, and ongoing professional development opportunities to help you grow in your career.How to Apply If you are a qualified social worker looking to make a positive impact in the lives of Children and Families and Vulnerable Adults, apply today to become part of the Sirona Medical Social Work department. Please submit your CV and cover letter to socialwork@sirona-medical.co.uk or call on 0208 050 2999 If you are actively seeking work but this role does not align to your experience, please do not hesitate to contact one of the consultants at Sirona Medical Social Work department and one of our consultants would love to speak to you!Please note that Sirona Medical Social Work department do not offer sponsorship opportunities. ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Operations Manager - Distribution Center
JOB DESCRIPTION At DAP Global we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the Warehouse operations team. Role Objectives Maintain constant communication with managers, staff, and vendors to ensure proper operations for the company. Assure all safety procedures are adhered to and maintain a safe work environment. Develop, implement, and maintain quality assurance protocols Increase the efficiency of existing processes and procedures to enhance the company's internal capacity. Ensure that operational activities remain on time and within budget for the shipping and receiving and E commerce business. Track staffing requirements, hiring new employees as needed. Ensure the packaging and assembly departments support the needs of the business and maintains a continuous improvement mindset. Responsibilities Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution. Direct and manage direct customer experience for warehouse operations. Manage data collection for the updating of metrics to achieve productivity targets, reduce costs per unit, eliminate errors, and deliver excellent customer service. Partner with cross-functional teams to improve proprietary tools and systems. Work closely with legal and safety departments to ensure that activities remain compliant. Oversee materials and inventory. Conduct budget reviews and report cost plans to upper management. Required skills and qualifications. Three or more years of proven success in a warehouse operations management role. Strong skills in budget development and oversight. Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service. Proficiency in conflict management and business negotiation processes. Knowledge of business productivity software and an aptitude for learning new applications Preferred skills and qualifications Bachelor's degree (or equivalent) in operations management, business administration, or related field. Working knowledge of management software programs, SAP, Manhattan, Microsoft Office. Strong collaboration skills, including experience with database development. Multiple years of financial and account reporting experience Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range 100,000 to 120,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Finance Assistant
Finance AssistantSalary: £22,400 pro rata (full-time equivalent £28,000) Contract: Permanent, Part-time Working hours: 30 hours a week, Monday to Friday, flexible hours, 3 days in the Oxford office Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) About Ethical Property Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society. From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK, providing office, retail and conference space to over 1,000 social change organisations. Flexible leasing arrangements provide our tenants with long-term security, and working alongside like-minded organisations offers them influence-enhancing networking opportunities. The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester. Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way. The Post The Finance Assistant role will be responsible for the management of the accounts receivable functions for Ethical Property and The Social Justice and Human Rights Centre, and provide support for accounts payable. The Finance Assistant will report to the Finance Manager. Finance Responsibilities Using accounting software, QuickBooks and Sage Intacct.Sales ledger • Ensuring sales invoices are raised for rent, management of monthly tenant recharges, raising booking invoices for meeting and conference rooms, and any ad hoc sales invoices as required.• Processing the monthly direct debit collections from tenants.• Ensure invoice entries for conference and meeting room bookings are uploaded to the finance system from the booking system. • Applying tenant changes (e.g., moves in and out, downsizing/upsizing) in the finance system.• Management of tenant deposits, including processing any refunds.• Management of the ledger, including allocation of receipts, customer statements.• Responding to customer queries and requests.• Support and cover for the Credit Controller, working to resolve outstanding debt in a timely manner.• Provide debtor reports to Finance Manager and relevant Centre Manager and Conference Sales Co-ordinator on a monthly basis. • Ensure all sales ledger paperwork is scanned and filed. Other tasks • Posting bank receipts (including direct debits) from customers. • Support for accounts payable when needed.• Assisting with tasks such as VAT return and audit.• Other reasonable finance-related tasks. Person Specification Personal competencies and skills:• Collaborative approach with strong teamwork skills.• Customer-focused approach to providing a finance service.• A high level of personal organisation Essential skills and experience:• AAT part-qualified or passed finalist.• Ability to act quickly and effectively using their own initiative.• Meticulous attention to detail.• Good organisational skills and the ability to prioritise work, multi-task and remain flexible.• Ability to work under pressure and to tight deadlines.• Excellent communication skills at all levels.• To be able to work alone and as part of a wider team.• To be trustworthy, personable and reliable.• A commitment to provide a good service to our tenants and colleagues.• Excellent IT skills, including computerised accounts packages and Microsoft Office - at least to an intermediate level in Excel.• A commitment to social and environmental issues. Contractual Details The post is part-time, working 30 hours a week, Monday to Friday. The working hours will be between 9 am – 5 pm and can be set to a pattern that suits the employee. Two days a week can be worked remotely if preferred. The salary will be £22,400 pro rata (£28,000 FTE) a year. The role is based in Oxford. Benefits include 25 days' holiday entitlement (pro-rata), in addition to all statutory public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, as well as other benefits. Click ''Apply'' to be emailed information about how to complete your application. ....Read more...
Scientist II
JOB DESCRIPTION DAP is looking to hire a Product Development Scientist in R&D Department. As a R&D Scientist, you will perform experiments and generate general test data and analytical data with minimal guidance from senior R&D personnel while learning the basic principles of product development and formulation. Participate in and help drive activities that improve the operation of the R&D function. Collaborate with other R&D personnel and participate in cross-functional teams to help drive innovation. Proven success in previous role. Responsibilities: Carry out assigned experimental plans for new product development, product modification, or technology development projects and perform basic analysis of experimental results with minimal guidance of senior R&D Personnel. Develop and use basic formulation skills. Display capability to problem-solve in R&D context, troubleshoot and optimize laboratory experiments. Demonstrate the ability to operate analytical and material characterization equipment, generate high quality data, and organize the data for further in-depth analysis. Assist senior R&D Personnel to develop manufacturing procedures for new products and work collaboratively at plant trials with plant engineers and quality control managers. Learn to apply basic process steps for Plant Trials. Use the principles of DAP Innovation Processes (Innovation Engineering, etc.) and R&D Management Processes in everyday work. Adhere to Laboratory Quality Management System (QMS) practices and participate in QMS audits. Assist in laboratory equipment calibration and maintenance. Use Product Vision to manage data and projects. Provide deliverables for projects in the Accolade project management system. Assist in providing technical support for marketing, sales, and customer support including planning/conducting product demonstrations for customers, trade shows, Etc. Adhere to laboratory safety practices and participate in all safety and housekeeping initiatives. Demonstrate the ability to assemble information for and generate effective written reports and oral presentations to communicate within R&D and with cross-functional teams. Requirements: Bachelor of Science degree in Chemistry, Polymer Science, Materials Science, or related field with 5 years' experience of relevant experience A passion for chemistry, science, problem solving, and creativity. Excellent interpersonal, written, and verbal communication and presentation skills. A breadth of technical knowledge and a keen interest in learning from others. Possess innovation skills evident as risk taking, result seeking, and idea integration. Hands-on bench experience with various chemistries (latex, moisture curing, reactive, etc.) in sealants, adhesives, coatings, repair or related field. Bench chemistry experience and familiarity with various analytical techniques: wet chemistry, titrations, microscopy, rheology, thermal analysis, tensile testing, etc. Experience operating lab scale mixing equipment as well as lab scale analytical and testing apparatus. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range 75,000 to 100,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Operations Administrator Apprenticeship
Purchasing: Ordering stock of finished products and components in line with the purchasing decisions of the Head of Operations Raising purchase orders for puzzles, games and playing cards and for call-offs of previously produced puzzles Receipting stock into SAP, applying coefficients and reconciling with supplier invoices Running end of day and end of month reports Ordering stock of finished products in the absence of the head of Operations Operations: Dealing with warehouse on any delivery issues as they arise Entering re-work or finished product assembly on to system Making stock adjustments as requested by Head of Operations Liaise with UK warehouses (B2B & B2C) to manage the stock transfer process and ensure optimum availability and delivery for all sales Compile monthly quality reports to share internally and with key manufacturing partners Provide support for International Sales Export documentation creation and control Other: Maintaining Product Testing records and ensuring certification is up to date Organise the despatch of samples to customers / artists / license holders and testing house, as required Working closely with the Customer Care Coordinator on providing B2C support including Puzzle Tester reporting and analysis Training:Business Administrator Level 3 Apprenticeship Standard: You will spend at least one day per week working towards your qualification by taking part in training and development activities It is important that you work hard on the formal training as well as the on-the-job aspects Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout Training will take place on site at Gibsons Games during your normal working hours Training Outcome: Permanent role as an Operations Administrator Greater responsibilities within the existing administrative or operations team Possibility of moving into a Team Leader role and undertaking the Team Leader L3 apprenticeship Employer Description:Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way. Based in Sutton Surrey, Gibsons HQ is home to 19 employees who work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website which is now an integral revenue stream, alongside a thriving Amazon Seller Central business. We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values: in our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world. Behind the puzzles and games is a passion to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are proud to have Investors in People accreditation and expect to be a B Corporation by the middle of 2023. Gibsons Games values the importance of a diverse workforce. Women, people of colour, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits". We are looking for candidates who can expand our culture, challenge business as usual, and bring the whole selves to work. We strive to provide those candidates with an equitable and accessible recruiting process. If we can offer accommodations for you in the recruiting process or you have feedback on how to make the recruiting process more accessible, please let us know.Working Hours :Hybrid working - 3 days in the office per week. Monday to Friday 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working ....Read more...
TPS Teesside Parts Sales Executive Apprenticeship
TPS are looking for the next generation of Parts Sales Executives to join their sites across the UK through the Volkswagen Group Apprenticeship Programme. If you have a passion for customer service, or a desire to build a career within sales, but don’t know where to start, our apprentice positions could be for you! Working alongside a team of experienced sales professionals, you will gain an understanding of what it takes to be successful in parts sales, expert product knowledge and how to provide excellent customer service. You will also develop life skills such as teamwork, leadership and communication while you work both behind the scenes and at the front desk. The role requires you to be professional and approachable so that you can accurately assess customer requirements, advise them on parts required and process orders efficiently in a busy environment. As a Parts Sales Executive, some of your key objectives will include: Inbound/outbound call handling Taking cash and credit card transactions Delivering excellent customer service Strong communication skills Good IT skills Teamwork Using your product knowledge, provide advice to customers Maintenance of accurate paperwork for centre and customer records Efficient processing of customer orders Contributing to the delivery of sales targets Our ideal Parts Sales Executive apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre. As part of a fully rounded and comprehensive training programme, you will also be invited to a week’s personal development with our delivery partners Outward Bounds (T’s&C’s apply) to enrich your teamwork, communication, resilience and problem solving skills.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:TPS was the first trade operation to be owned and run by an automotive manufacturer – Volkswagen Group UK Limited. This means we can offer the ultimate trade experience delivering Volkswagen Group Genuine Parts™ to our customers daily. Every TPS Centre’s extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers. We’re still growing and constantly evolving to meet the needs of our customers. There has never been a more exciting time to join our business and be part of our team.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Childcare Apprenticeship (level 3) - Winchmore Hill
Work as part of a team to create and maintain safe and supportive learning environments across the nursery, plan and implement opportunities to enhance children’s development, and complete observations linked to the early years curriculum Interact positively with all nursery users and work in partnership with colleagues and parents to ensure all children’s individual needs are met at all times whilst they are in your careadhere to nursery routines and policies and to seek guidance from your leadership team as required Successfully manage your time to ensure you submit your coursework by the deadlines set by your assessor/tutor Training:This apprenticeship will provide you with the opportunity to learn how to provide outstanding early years care and education. By the end of your apprenticeship with us you will gain: Level 3 Early years educator qualification. There will be an on-line assessment during our shortlisting stage to determine the right level of apprenticeship for you Appropriate functional skills qualifications in maths and English, if you do not already have equivalent qualifications in these subjects when you commence your apprenticeship A paediatric first aid qualification Our early years apprenticeship offers you: The opportunity to gain valuable, practical childcare experience, working with children aged 0-5 years in a nursery setting 'Off the job' learning time within your working week which will support your studies A childcare trainer/assessor from our in-house training academy of excellence, who will visit you at the nursery on a regular basis to guide and direct you Group training sessions, with other apprentices from across our partnership, held at our academy in Newport Pagnell; there are 11 sessions as part of the level 3 course A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership Training Outcome:A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership. Longer term, as a level 3 qualified practitioner, you will be able to progress into roles such as Team Leader, Deputy Manager and Nursery Manager. During your apprenticeship with us, you will benefit from: 23 days of annual leave, with the option to buy and sell days Perkbox access offering various retail discounts and reduced ticket prices on days out Fully-paid enhanced DBS check Complimentary breakfast, lunch and refreshments when you are at work Thrive mental health app, employee assistance scheme and occupational health service £1000 ‘recommend a friend’ bonus if you successfully refer someone to come and work for us Cycle to work scheme Annual staff conference and awards event, at which individual and team achievements are recognised Employer Description:At Childbase Partnership we have been delivering childcare excellence since 1989. Our mission is to give children the best possible start in life and instil a lifelong passion for learning. Across all 44-day nurseries, Head Office, and our Training Academy of Excellence, our dedicated colleagues work together to create a lasting, positive impact in our local communities. We are determined to be excellent and constantly strive for the best outcomes, not only for the children in our care but for every colleague too. What makes us special? • We are 100% employee-owned – which means we are all partners, we all have a meaningful voice, and we own our future (this includes sharing profits too, tax-free). • ‘Number 1’ - we have earned the top spot in the prestigious Nursery World league tables for our Ofsted outcomes, all thanks to our extraordinary colleagues. • Record-breaking Green Flag achievements, and climate-positive status - we save more CO2 than we create (take that, climate change!). • Planting in excess of 2,000 trees in the Eden Restoration project - because the planet needs a hug too. • Over £3.5 million raised for charity – we’re basically fundraising superheroes (without the capes).Working Hours :You will work varied shifts, usually between Monday - Friday, 07:15 - 18:30 so you experience all aspects of the daily routine at nursery. Shifts to be confirmed.Skills: Communication skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Group 1 Audi Macclesfield Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper-to-bumper overview, service, and inspection Maintenance of electronic systems, including on-board entertainment systems Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for customers' and centres' records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports developing resilience, confidence, and teamwork skills. On successful completion of the three-year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand-specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Richmond Skoda Southampton Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Patience ....Read more...
Group 1 Audi Macclesfield Parts Advisor Apprenticeship
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles. Taking sales orders from customers both face to face and over the phone. Stock control for vehicle parts and accessories. Maintaining an ordered stock room. Raising invoices for parts sold. Liaison with internal teams to ensure the correct stock is place at the right time. Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service skills We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Creative ....Read more...
People Administrator Apprentice
Duties and Responsibilities: Support the collation and processing of accurate recording and effective maintenance of all types of employee records and documents. Handle confidential and sensitive information in line with Data protection guidelines. Maintaining electronic employee files, including filing, auditing, and report preparation Assist with all payroll amendments to the system, ensuring accuracy of information Become a key user of Cezanne and provide advice to users as needed. Ensure accurate recording of sickness information and all documentation is completed in a timely manner Support compilation and development of individual training needs analysis documents Support timely recruitment service to internal colleagues. Liaise with recruitment agencies/consultants. Carry out appropriate pre-employment checks Raise purchase orders for approval on the finance system Support the induction and onboarding of newly appointed and promoted colleagues. Produce name badges for new and promoted colleagues Draft contracts of employment for approval, and record the flow of documentation in and out of the business. Support Wellbeing initiatives, coordinate meetings and campaigns Support various meetings with minute taking, including health and safety and employee forums Generic Requirements for all colleagues Contribute to the creation of a positive culture in line with Advance Northumberland values Show commitment to equality and diversity in the workplace and ensure this is reflected in all activities Ensure a safe working environment is promoted across the business Contribute to the financial performance of the business, in line with role responsibilities Undertake other reasonable duties as requested Training:This apprenticeship is fully workplace based.Training Outcome: Full-time employment Progression to further training Employer Description:Advance Northumberland is a diverse property investment & development business, delivering opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. Whether its support for new and developing businesses, the remediation of challenging brownfield sites, building of large-scale manufacturing units, delivering new purpose-built offices, delivery of major town centre redevelopments, including complex retail developments, leisure facilities or the delivery of high-quality market sale and affordable housing it can all be found in this unique regeneration company. We work collaboratively with stakeholders and partners, delivering positive physical and economic development. Focusing on the needs and aspirations of the county, addressing economic, housing and infrastructure challenges whilst capitalising on Northumberland’s significant assets and opportunities. We deliver a comprehensive regeneration capability to improve the County’s economic prosperity regenerate communities, improve liveability and create a more connected and aspirational County. In doing so, we will support a broader county-wide assets-based approach to promote economic growth and an improved quality of life for its communities. Building on the opportunities emerging from North of the Tyne and Borderlands initiatives to enhance its regeneration impact, taking its lead from Northumberland County Council, and working in collaboration with key partners. Our People team supports the business with all things people related, from recruitment to development and engagement; we also manage all colleague benefits and payroll. We are a full service people team supporting our managers and colleagues to deliver for the business. OUR VALUES Our values are at the centre of our activities, linking to our vision to make Northumberland a wonderful place for people to live work and do business. • Dedication – passionate and tenacious about delivering for Northumberland. • Honesty – working to the highest standards of integrity and accountability. • Collaboration – deliver in partnership with Northumberland County Council and organisations across the public and private sectors. THE BENEFITS OF WORKING FOR US We care about our colleagues and their wellbeing and have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. We focus on our colleague’s health, wealth, and lifestyle. We like to think our benefits package is one of the best around!Working Hours :Monday to Friday, to be arranged.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...