SALES
Send order acknowledgment and H&S information for new orders
Manage the administration of all Service Agreement contracts ensuring that relevant spreadsheets are kept up to date
Book in site visits with clients for Replay representatives
Assist Contracts Advisors and other sales staff with the administration of site surveys and facility survey reports
Provide administrative support to the Sales team regarding the processing of orders
Update and make any necessary changes to the PlayerSports eCommerce portal
MARKETING
Assist with marketing publications
Maintain customer databases for marketing purposes
Training:
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification, including any required Functional Skills
Each apprentice will have a dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program
Depending on the apprentice’s needs, the frequency of these sessions may vary
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday- Thursday 8.30am- 5pm, Friday 8.30am- 4pm (1 hour for lunch)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The two roles you will be supporting in and the duties they include but are not limited to;
1. Customer support specialist. In this role the candidate will analyse the customer base and usage of Telsolutions clients on a monthly basis. The role is to support further service development and strategies including directly support and management of customers and supporting sales efforts to increase commercial growth.
2. Partner service management. The secondary role is to manage all projects developing services that relate to Telsolutions partners. Our partners provide Artificial Intelligence technologies & Payment technologies. New projects are required on an adhoc basis.
To also support all existing services provided to customers.
Provide support for our worldwide customer base and manage simultaneous customer project requests in a highly demanding environment.
Develop and maintain excellent relationships with our customers and partners and help improve and maintain the highest level of customer satisfaction.
Logging and managing projects and issues using appropriate management tools (Salesforce). Proactively working the support ticket queue (Salesforce) and managing customer expectations on resolution time.
Promptly escalate unresolved issues to appropriate internal teams. Provide impeccable follow-up with customer issues and status in a timely manner and set expectations.
Work closely with the development team to help resolve the product bugs and deliver solutions in a timely fashion.
Proactively identify issues and take mitigation steps before they become “noticed” by customers.
Responsible for troubleshooting hardware and software technical issues.
Deliver positive communications to our internal and external customers.
Offer additional tips, best practices, and solutions, related to services & whenever possible help customers & Telsolutions maintain solid relationships.
Maintain a state-of-the-art subject matter expertise on existing and planned technologies, including related products and services.
Feeding back all suggestions for improvement and market research to management.
Ensuring management are aware with all competitive activities within accounts and preventing account loss.
Contributing to the marketing program and plans. Using your event skills to either organize or management all company events or service promotion activities.
Attending Telsolutions events and roadshows. Assisting with sales and discussing Telsolutions services in detail.
Use Visio or comparative products to help the business and its clients design and develop services that are logged for future reference.
All materials produced are commercially sensitive, confidential and the property of the company.
Progressing to;
Support and supervise assigned members of staff that will work on projects for customers.
Support and direct management toward ideas, strategies, concepts, and developments where the business can become more commercial successful and help customers.
Training:Business Administrator Level 3 Apprenticeship Standard.
This will include:
City & Guilds combined knowledge and competency-based qualification, Personal Learning and Thinking Skills.
The program is based on end point assessment, with delivery and location of training to be confirmed.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:This role may evolve to full management of staff over time.Employer Description:Telsolutions provide customer contact technology & services specifically developed for income recovery and customer engagement applications. Our unique strategies and communication services are designed to simplify business process and increase outcomes.
Telsolutions industry experience is second to none for proactive services, with client support and guidance that reduces operational costs and improves income rates. We demonstrate business efficiency gains and savings directly through clear success measurement and continual technology enhancements reviews. Telsolutions are the recognised leader for developing cost effective AI services specifically designed local government and the private finance sector.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated/Enthusiastic,Good Time Keeping,Professional Attitude....Read more...
Duties include:
Despatch administration, liaising with carriers, warehouse, and sales
Assisting the general office with administration duties
Inbound and outbound telephone calls as required
Inbound and outbound e-mails as required
File, retrieve, sort, and organise documents, both electronically and paper
Respectful of sensitive and confidential work
Input of data into the company Sage system
Maintaining accurate, timely, and complete records
Experience of using Microsoft package
Training:
Level 3 Business Administrator Apprenticeship qualification
Functional Skills in maths and English, if required
Training Outcome:
After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business
Employer Description:Established in 1989, Safety Screens Ltd has steadily grown to become a leading force within a vast array of industries. Our wide range of products have become a trusted brand in sectors as diverse as pest control, welding safety, industrial doors, and the agricultural trade.
We pride ourselves on our service, being large enough to lead yet small enough to care, building strong relationships with our customers that are still going from strength to strength some two decades later.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are currently looking to recruit for a Business Admin representative within our busy site. Reporting into the Operational Support Manager, this exciting role is crucial to the smooth running of the site
This important role requires accuracy and attention to detail.
The successful applicant will act as a link between the sales and operations teams. Although every day is different, typical duties will include booking in deliveries, processing of paperwork, stock control and communicating with customers and suppliers and completing the general day-to-day administration associated with a large distribution centre
As an administrator, you will be responsible for supporting and engaging with different parts of the organisation and interacting with internal or external customers
You will focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested
Training:
An apprenticeship includes regular online training with a training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
We are looking for an apprentice due to the exciting expansion of our operation function with Stainless Metric Stock – this is a fantastic opportunity to come along with us as we continue to grow
Development is at the heart of Yorkshire Stainless and we are proud of the learning and development opportunities we provide. We are keen to develop our talented team and provide opportunities to progress
This is an entry level role with the opportunity to develop and build a long-term career
Full training will be provided alongside the opportunity to continue studying with the Level 3 Business Administration apprenticeship
Employer Description:From a small team of engineers in 1992 to the leading company we are today, we’ve stayed true to our values—partnering with industry and delivering exceptional service across sectors. As the UK’s largest stockholder in our field, we lead in stainless steel supply and precision machining, driven by a commitment to quality, innovation, and compliance. We’re proud members of the BSSA and BSI, hold ISO 9001 accreditation since 2002, and uphold ethical, transparent practices across all operations, including modern HR policies and sustainability goals. Since joining the AMEG family in 2020, we’ve continued to provide tailored support to both specialist and mainstream industries, maintaining strong partnerships at the heart of everything we do.Working Hours :Monday - Friday 08.30 - 17.00
1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Eagerness to learn,Approachable,Reliable,Enthusiastic,Career Driven....Read more...
Headquartered in Milton Keynes, this role will be office-based with a flexible working policy. This role would be suitable for someone who is wanting to start their career, potentially in the IT Sector. The Sales Support Team is fairly new within the business, and we envisage it to grow rapidly, allowing for a clear direct progression path within the business. We value diversity and welcome applicants of all genders and backgrounds to join our team.
Key Responsibilities Include (but are not limited to):
Assist with ensuring all open sales orders are accurate and up to date, liaising with Account Managers where required.
Assist with ensuring ETA’s in the system and accuracy based on supplier reports and online portals.
Initial RMA queries, Liaising with customers and our Logistics Department.
Assist the team in keeping CRMs up to date with the required information for technical teams.
Liaise with Logistics or Suppliers on Customer Delivery issues to resolve.
Automated Purchasing and Manual Purchasing for all segments including servicing materials.
Sourcing Product Alternatives
Liaise with Customers for any Ad Hoc Web queries through the website ticketing portal.
Other Ad Hoc Sales Support Duties.
Candidate Preferences:
Strong communication skills, both written and verbal
Experience using Microsoft Applications such as Outlook and Excel.
Ability to work in an office-based environment promoting teamwork and positivity.
A driving Licence would be preferable.
Benefits Include:
Potential Company Bonus and Inclusion into Employee Ownership Trust scheme after 1 year of employment.
25 days annual leave plus UK bank holidays.
Access to Reward Gateway - discounts at hundreds of retailers as well as physical, mental and financial wellbeing resources).
Company pension (3% employer contribution - after a successful probation period).
Life assurance (2x gross salary - after a successful probation period).
Medicash Private Healthcare scheme (after successful probation period)).
Hybrid working and flexible working policies.
Training:
Attendance at Milton Keynes College
Support from the employer for your learning, development and personal growth
Business Administrator Level 3
First Aid Awareness, Fire AwarenessTraining Outcome:A role within the company may be on offer upon successful completion of the Apprenticeship.Employer Description:DTE is an IT Hardware Reseller, this is the core part of the business but we also provide services. Our Wireless, SBL and Project Services Teams provide services to our customers based on their speciality. In all areas of the business our focus is customer obsession and adding value through customer service and striving to go above and beyond for our customers.Working Hours :Monday - Friday: Shift patterns to be discussed at interview.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Promote the wide range of membership packages through face to face, telephone, and online channels
Deal with new membership sales and packages
To assist in the processing of new memberships and maintain accurate member records in accordance with Data Protection and GDPR, including records of communications with members
To assist with the automated Direct Debit instruction service
Assist with importing files relating to changes made to direct debit payments
Any other duties required by the line manager
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 3 Business Administrator apprenticeship standard.Training Outcome:On completion of the apprenticeship there will be the opportunity to gain a permanent role within the team.Employer Description:North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.Working Hours :37 hours per week on a rota system. May include weekends.
9am to 5pm.
10am to 6pm.
11am to 7pm, exact working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Basic knowledge of GDPR....Read more...
Are you organised, creative, and ready to launch your career in business? We’re offering an exciting opportunity for a motivated individual to join our team as a Business Administration Apprentice. You’ll play a key role in supporting daily operations, contributing to strategic projects, and developing essential skills in business support, digital tools, and market analysis.
Throughout the apprenticeship, you’ll gain valuable real-world experience and complete a Level 3 Business Administrator qualification, with full support from our experienced team.
Key Responsibilities:
Provide general administrative support to ensure smooth day-to-day business operations
Use Adobe, Canva, and Microsoft Excel for a variety of business and creative tasks
Conduct market research to identify emerging trends, opportunities, and competitor activity
Monitor the sales performance of different product lines and assist in reporting key findings
Research and propose new products for inclusion across multiple categories
Work collaboratively with team members across departments to support projects and business goals
Take initiative to manage your workload and meet deadlines with minimal supervision
Maintain a proactive, flexible attitude to help the team adapt to new tasks and challenges
Training Outcome:Other apprentices have been retained long term.Employer Description:Sister company of Delta Auto PartsWorking Hours :Monday to Friday 9.30am - 6.00pm ( normally 1 hour lunch unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Interest in business,Marketing and operations....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
As an Office Administrator no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
Purchasing:
Ordering stock of finished products and components in line with the purchasing decisions of the Head of Operations
Raising purchase orders for puzzles, games and playing cards and for call-offs of previously produced puzzles
Receipting stock into SAP, applying coefficients and reconciling with supplier invoices
Running end of day and end of month reports
Ordering stock of finished products in the absence of the head of Operations
Operations:
Dealing with warehouse on any delivery issues as they arise
Entering re-work or finished product assembly on to system
Making stock adjustments as requested by Head of Operations
Liaise with UK warehouses (B2B & B2C) to manage the stock transfer process and ensure optimum availability and delivery for all sales
Compile monthly quality reports to share internally and with key manufacturing partners
Provide support for International Sales Export documentation creation and control
Other:
Maintaining Product Testing records and ensuring certification is up to date
Organise the despatch of samples to customers / artists / license holders and testing house, as required
Working closely with the Customer Care Coordinator on providing B2C support including Puzzle Tester reporting and analysis
Training:Business Administrator Level 3 Apprenticeship Standard:
You will spend at least one day per week working towards your qualification by taking part in training and development activities
It is important that you work hard on the formal training as well as the on-the-job aspects
Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout
Training will take place on site at Gibsons Games during your normal working hours
Training Outcome:
Permanent role as an Operations Administrator
Greater responsibilities within the existing administrative or operations team
Possibility of moving into a Team Leader role and undertaking the Team Leader L3 apprenticeship
Employer Description:Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way.
Based in Sutton Surrey, Gibsons HQ is home to 19 employees who work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website which is now an integral revenue stream, alongside a thriving Amazon Seller Central business.
We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values: in our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world.
Behind the puzzles and games is a passion to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are proud to have Investors in People accreditation and expect to be a B Corporation by the middle of 2023.
Gibsons Games values the importance of a diverse workforce. Women, people of colour, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits". We are looking for candidates who can expand our culture, challenge business as usual, and bring the whole selves to work. We strive to provide those candidates with an equitable and accessible recruiting process. If we can offer accommodations for you in the recruiting process or you have feedback on how to make the recruiting process more accessible, please let us know.Working Hours :Hybrid working - 3 days in the office per week. Monday to Friday 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Summary Climate17 is proud to partner with a rapidly growing renewable energy business at the forefront of sustainable heating solutions, specialising in renewable energy sources. Committed to reducing environmental impact, they lead the way in providing innovative and eco-friendly heating solutions such as air source heat pumps, solar PV systems, and battery storage in their homes, ensuring sustainable and energy-efficient living spaces. Role Overview We are in search of a highly organised and detail-oriented Office Administrator / Customer Service Representative to become an integral part of our growing team. This individual will play a pivotal role in assisting the Directors in growing our operations, ensuring efficiency and contributing to the overall success of the company. The ideal candidate will have experience in supporting daily office operations, managing customers and administrative tasks and will be a great communicator. The role is a combination of administration, PA and HR.Key Responsibilities Office Administration:Oversee day-to-day office administration tasks, ensuring a smooth and efficient workflow.Provide exceptional customer service to our potential and existing customers, ensuring appointments with potential new customers are booked in the diary and followed up, and all new jobs are booked and completed in line with the schedule of work.Manage the ordering and organisation of materials from merchants, ensuring that we are getting the most competitive prices.Coordinate office meetings and events, including quarterly company socials – arrange dates, venues, bookings, travel, and food.Answer customer queries via phone and email.Prepare quotations and new sales orders and support customer post-sales enquiries. Contract Management to ensure compliance with MCS:Create and manage customer contracts to ensure alignment with MCS standards and regulatory requirements.Monitor contract performance and compliance throughout the project lifecycle.Maintain accurate and up-to-date contract documentation, including terms, conditions, and compliance records.Generate comprehensive reports outlining contract status, potential risks, and recommended actions.Collaborate with internal teams, including heating engineers and project managers, to facilitate clear communication and understanding of contract requirements.Act as a liaison between internal and external stakeholders, ensuring seamless collaboration and compliance.Identify areas for process improvement within the contract management framework.Implement best practices to enhance efficiency and effectiveness in contract administration. Human Resources:Manage HR system – allocate employee holidays, log sick days, create new start-up forms and processes.Maintain accurate employee records and assist with HR-related documentation.Manage and check staff expenses, inc mileage.Manage the employee review process.Assist in the recruitment process, including posting job listings and onboarding new team members.Technical SkillsProven experience as a skilled administrator.Knowledge of HR processes and best practices is a significant advantage.Exceptional organisational and time management skills.Ability to work under pressure, prioritise tasks effectively and adapt to changing priorities.Proficiency using different computer software (Google Workspace, Monday.com, Xero) is a significant advantage.Excellent written and verbal communication and literacy/numeracy skills.Handle confidential and sensitive information with the utmost discretion.Personal SkillsProactive self-starter with the ability to work independently and take initiative.Demonstrates a professional and amiable demeanour, excelling as a collaborative team player.Excellent communication and interpersonal abilities.Highly organised.Driven and keen to learn. About UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
To liaise with the in house and remote sales team, dealerships, finance companies and customers to progress vehicle orders until they are booked for delivery.
Main Responsibilities:
Ordering, issuing and submitting finance documents
Requesting and sending vehicle status updates
Submitting delivery and collection booking requests
Processing contract amendments and queries
Interacting with suppliers, clients and finance companies over the phone and via email
Using our in house and multiple bespoke CRM's
Help to monitor multiple email inboxes
Process information according to regulations (e.g. FCA, GDPR, BVRLA)
Company Benefits:
On-site parking
Casual business dress
Town centre location
Closed over Christmas and New Year Holiday
Christmas Bonus
Training:Level 3 Business Administrator Apprenticeship Standard.
Training Outcome:There is the potential for you to progress to a full-time permanent employee as well as opportunities to transfer to other departments.Employer Description:Eurocar Group Ltd T/A AllCarLeasing is a growing privately-owned vehicle sourcing and financing company operating across the UK. Our main office is based in Knutsford, Cheshire but we have appointed representatives working remotely in different parts of the UK. Our growing portfolio of finance houses and vehicle suppliers enables us to find the best deal on a new vehicle of choice for both business or personal use and organise for it to be delivered directly to the residential or business address.Working Hours :Monday to Friday, from 9:00am to 5:30pm (1 hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Providing administrative support to our HR and Finance team
Data entry, and storing information correctly
Printing, scanning, filing and archiving data
Writing letters
Taking minutes during meetings
Writing and revising contracts
Updating employee records
Providing general administrative support to other business teams, including sales administration and assisting our finance team
Dealing with client queries
Assisting with payroll
Producing documents and reports
All other associated duties as required
Training:The Business Administrator Apprenticeship will take you 18 months to complete. You will attend Boston College fortnightly where you will receive one-to-one support from your assessor. On successful completion of the course you will achieve a level 3 qualification. Training Outcome:Potential to move into a permanent position within the organisation and opportunity to progress with further qualifications within HR or Finance.Employer Description:Born from humble beginnings with the purchase of just 150 chickens for £150 in 1951 by founder Leslie James Fairburn, this family business has transformed into a powerhouse in the UK's egg production and packing industry. The heartbeat of L J Fairburn is the unwavering commitment to family values, business integrity, and loyalty that has been the foundation since its inception. Now led by the third generation, CEO Daniel Fairburn, supported by his sisters Caroline Fairburn-Wright and Sarah Hall, the family's passion for their enterprise resonates through every aspect of their operations. With more than 270 dedicated employees, the company is a tight-knit community where the principles of hard work, dedication, and care for each other are deeply ingrained.Working Hours :Monday to Friday, 8.00am to 4.00pm.Skills: IT skills,Attention to detail,Administrative skills,Team working,Initiative,Non judgemental,Patience,Confidentiality....Read more...
We are looking to continue our growth trajectory through 2025 (and beyond) by expanding our team, including the hiring of ambitious apprentices. We are looking for a Business Administration Apprentice to support our growth ambitions.
You will also be responsible for managing a small pipeline of customers, ensuring support queries are resolved and product engagement and satisfaction remains high – mitigating future churn risk. The urgency with which we book these meetings and respond to enquiries is key as we look to acquire new logos and retain our current portfolio.
The BDR is the first human interaction many leads will have with us as a company. Confidently representing our brand, the way we do business and the values we uphold are fundamental. Crucially, this role sets the tone for the ongoing relationship our customers have with us.
The BDR must be a quick learner, autonomous and self-motivated. They want to work in an agile data-driven sales environment. Flexibility and ingenuity are key requirements.
Research and manage the prospect database
Introduce leads to the value of Edozo
Meet and exceed the number of booked & attended meetings and contributed activations via inbound & outbound activity
Manage the lead pipeline and ensure quality control
Manage a small pipeline of customers to mitigate churn
Provide Customer Support
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Excellent prospects for progression to a full-time position for the right candidate.Employer Description:Edozo is a fast growing PropTech business that creates mapping and data technology to improve the efficiency of the commercial property sector. With a proven product and over 500 clients, including a number of the top 10 property consultancies in the UK, it is an exciting time to join us. We are looking to continue our growth trajectory through 2024 (and beyond) by expanding our team, including the hiring of ambitious apprentices. As a company that is growing every year, we will provide a great environment for anyone looking to start and progress their career.Working Hours :Monday to Friday, 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Self Motivated,Good attendance,Enthusiasm,Competitive,Extrovert....Read more...
A business professional position which involves a combination of customer service, administrative duties, and ensuring the smooth operation of the salon.
Job Responsibilities:1. Greeting Clients: Welcome clients as they arrive, creating a friendly and professional atmosphere.
2. Booking Appointments: Answer phone calls, respond to emails, and manage the salon's booking system to schedule and confirm appointments.
3. Client Check-in & Check-out: Ensure that clients are checked in and out promptly, managing payments and handling transactions (cash, card, or online).
4. Answering Enquiries: Provide information to clients about services, pricing, and products offered by the salon.
5. Product Sales: Assist in retailing hair products, offering recommendations, and processing sales.
6. Coordinating with Stylists: Communicate client preferences, cancellations, or special requests to the stylists and other salon staff.
7. Other Ad Hoc duties as required.Training:Working towards a Level 3 Business Administrator apprenticeship standard. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Knowledge
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress in their career.
Stakeholders: Has practical knowledge of managing stakeholders and their differing relationships with an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role, including data protection, health & safety, compliance etc.Training Outcome:On successful completion of the apprenticeship there is a possibility of a future job role.Employer Description:Professional hair salon was established 33 years ago in the heart of Truro. We are a team of 12 friendly hair professionals who love our chosen career.We constantly strive for fantastic customer service and educate ourselves to give the top hair experience which includes in salon training and also trips further afield to London.Working Hours :Working Days: Monday to Saturday with a day off in the week.
Working Times: 9am to 5.30pm - may vary at times. Sometimes we may work later with special events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
General duties:
• Meet and greet visitors.• Answer and direct phone calls.• General office support roles.• Ordering stationery, PPE, company merchandise• Support social activities and functions such as Christmas parties, hotel bookings, catering bookings.• Prepare meeting rooms.
Data inputting:
• Booking timesheets.• Scanning paperwork and saving to relevant files.
Purchase ledger:
• Invoice checking.• Statement checking.• Sorting purchase ledger queries.
Sales:
• Schedule demonstration vehicles, including all vehicle movements and specifications.
Engineering support:
• Type approval administration and documentation.• General support duties as required.
Reporting and IT:
• Compile and update various reports/schedules using IT software such as Microsoft Office.• Share information effectively with colleagues. • Internal H&S and quality audits.
Accountabilities & Commitments Required:
Commitment to uphold the company values.
• Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.Training:
Business Administrator Level 3 apprenticeship standard
End Point Assessment
Work Based Training
Monthly Assessor Sessions
Training Outcome:There may be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday 8:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Working to Deadlines,Task Prioritising,Good Timekeeper,Positive Attitude,Perseverance & Determination....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCEs grade 4 to 9 including English and Maths
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 1998 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday, 8.30am to 5.00pm.
4.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
We are looking for somebody to join the team as a “blank canvas” and train them through business administration, basic accounts, assisting contract the management team. Its would be an all-encompassing role to cover all aspects of the business to ensure you know the business from top to bottom.
As well as college work to help you achieve your and our goals you will shadow and be given experience from each member of the team. We will also give you an overview of the engineering side of the business and show you the products we produce and their purpose to give you a greater level of confidence in your work.
At the start of the day the office will be busy with engineers getting their work for the day and bringing in information from the previous day, this will then follow on to processing their paperwork and preparing work files for invoicing. You will then be involved in the admin’ section speaking to clients and suppliers, raising jobs from clients instruction, updating clients via emails, telephone calls or producing spreadsheets, assisting in arranging the engineers workload diary, through to assisting in the accounts department raising sales invoices, raising plant/material purchase orders and processing incoming invoices and finally filing paperwork away.Training:Full Business Administrator Level 3 All training to take place at the employer's premises.Training Outcome:We are looking at this to be a permanent role, the same as our engineering apprentices have been. We wish to train an apprentice to be a valued integral member of the business.Employer Description:We started as a business in 1966 in Glasgow before adding another five branches to achieve national coverage.
We are still run by the same families that started the business.
We have a varied range of clients such as the Ministry of Defence, Ministry of Justice, chemical plants, nuclear power stations, call centres, high street national retailers.
We manufacture, install, service and repair automatic doors, roller shutters, glazed aluminium shop fronts.
We run a metal fabrication section within our branch and also do industrial roofing and fencing.
Working Hours :07:30 to 16:00 or 08:00 to 16:30.Skills: Administrative skills,Communication skills,Creative,Customer Care,IT,Non-judgmental,Number skills,Organisation skills,Patience,Presentation skills,Team working....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Competencies/Skills
This individual must possess strong organisational and time management skills to efficiently handle multiple training projects and deadlines. Excellent communication and interpersonal skills are essential for liaising with clients, trainers, and internal teams. The role requires attention to detail and problem-solving abilities to manage logistics, resolve scheduling conflicts, and ensure the smooth execution of training programs. Proficiency in administrative tasks, including document management, budgeting, and reporting, is crucial, along with technical skills to navigate learning management systems, scheduling software, and virtual training platforms. The ability to work independently and as part of a team, maintainconfidentiality, and adapt to changing priorities ensures success in this dynamic role.
Knowledge of the Insights Discovery platform and psychometric tool would be beneficial but not an essential requirement.
Your performance and development in the role will be discussed with you in a quarterly Personal Development Review (PDR) meeting and on a more in-depth basis annually. Your performance will be measured by:● Meeting monthly agreed KPI’s● Assessment of achievement of personal and business objectives● Assessment against competencies defined in this Job ProfileTraining:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Upon successful completion of the Level 3 Business Administration Apprenticeship, there may be opportunities for further progression within other areas of our team.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Monday to Friday 9:00am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Ensure all customer queries and enquiries are dealt with effectively and in a timely manner, promoting a centre of excellence in Customer Service
Taking payments and following through with invoicing
Ensure customers are kept informed of any delays or developments as soon as possible
Load customer appointments on to the system, paying attention to detail to ensure all information is input accurately and in full
Ensure all data is kept up to date
Create and process daily reports, and complete to deadlines
Control and coordination of regional Field Support Engineers daily and weekly diaries
Acting as a conduit between the Field Support Engineers and the customer
Placing warranty and service calls for FSE and 3rd party engineers
Assist with customer pre-calls, to confirm appointments/delivery details
Familiarisation with full range of Grant products and uses
Liaise with sales for any opportunities to promote Grant product range to homeowners / installers
Any other duties that may need to be carried out
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Permanent Role as Customer Service Administrator
Progress up to Team Lead
Transfer to other internal teams
A lot of soft skills obtained that can be transferred to other customer service teams outside of the organisation
Employer Description:Grant has been designing and manufacturing reliable heating products for nearly four decades. From award winning oil-fired condensing boilers to the latest renewable products, our heating systems have a reputation for quality that is second to none.Working Hours :8 hours Monday to Thursday and 7.5 hours on Friday. 2 weeks of early shifts: 7.30am - 4.30pm (4.00pm on Friday) and 2 weeks of late shifts: 9.00am - 6.00pm (8.30am - 5.00pm on Friday).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme!
This isn’t just an apprenticeship, it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you. No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line. You’ll support guests post-booking, helping with room and flight requests, cancellations, or travel documents, always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings, whether on a call, by email, or via live chat, all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one - you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Training:What you’ll get:
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business, we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes, it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Regional Dispatcher is responsible to assist and support the WTI Supervisors and Foreman in the assigned region. This position ensures the regional responsibilities are managed, tracked and executed timely. Key responsibilities include ensuring training for new hires is scheduled, reports are consolidated and communicated to the WTI Supervisor, and key metrics are tracked and communicated back to the corporate management team. The Regional Dispatcher has excellent communication and organizational skills. This position is also responsible for the scheduling and oversite of project volume for an assigned region. Ensuring project volume is managed and executed within established business rules and objectives. Key responsibilities include accurate field reporting, timely completion of jobs and project backlog management. This position will have authority to make scheduling changes as required to manage scope changes, unplanned work, and weather related changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the scheduling and onboarding of regional new hires Assist with schedule communication to regional Sales Representatives and management Knowledge of State prevailing wage and Davis Bacon Process timecard and expense approvals Oversee the task lifecycle for regional project volume: Planning Scheduling Optimizing Dispatching Executing Completing Reporting Work with WTI Supervisors to manage projects Develop project crews Determine planned finish dates to update SLA Communicate project information to Business Operations Project Administrator for SAP updates Scheduling Emergency work, or non-scheduled work and tracking in jeopardy projects. Understanding scheduling rules and objectives and expected system behavior End of day status checks Complete the end of month job site inspection processing Update scheduling criteria Train new supervisors on field software tools Microsoft Power Apps Concur OneDrive SharePoint Among others Maintain resource calendars to allow or restrict overtime, and manage summer and/or winter hours Be available to provide Tier 3 support for field emergency calls Perform any other duty and/or project as required or assigned by the WTI GS Operations Manager. The salary range for applicants in this position generally ranges between $53,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
