You’ll be working closely with different areas of the business, developing a strong foundation in administrative processes while contributing to the smooth running of day-to-day operations.
This role is ideal for someone looking to build a career in business administration within a supportive and dynamic environment. The successful candidate will gain hands-on experience across office management, purchasing and basic bookkeeping.
An aptitude for numbers and a willingness to take initiative will be key to thriving in this role.
Responsbilities will include:
Work closely with technical teams to understand operational needs and ensure smooth coordination
Assisting with daily operational tasks to keep the business running smoothly
Assisting with workplace management (i.e. cleanliness and organisation of physical office space, ordering supplies, etc)
Assisting with processing invoices using Xero and AutotaskEnsure timely payment of supplier bills and customer invoices
Maintain up-to-date customer contracts, asset management and Microsoft subscriptions
Respond to customer and supplier queries via phone and email, ensuring professional and timely service
Help with order processing and delivery support
Assist with financial forecasting and maintenance of finance spreadsheet
Assist with monthly reporting for team and management meetings
Draft new and keep existing internal documentation and processes relevant and up to draft
Perform regular bank reconciliations to ensure the accuracy of financial records
Submit quarterly VAT returns directly through Xero
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment
Employer Description:Evolve is an established Managed Service Provider based in Kingston-upon-Thames, proudly supporting a diverse customer base across the UK and internationally. With a strong foundation built on years of experience, they are trusted by SMEs in sectors such as Renewable Energy, Property, Professional Services, Finance, and Charity.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Microsoft 365 Suite....Read more...
As a Highways Business Apprentice, no two days will be the same. You’ll gain valuable experience in both business administration and the highways service, developing practical skills while working towards your Level 3 Business Administration qualification.
Your week may include tasks such as:
Creating and updating records
Drafting correspondence
Preparing reports
Analysing data, and
Supporting financial processes.
You’ll use IT systems such as Microsoft Office to complete a variety of business tasks, from managing databases to producing documents to a high standard.
You’ll also learn how to plan and organise meetings, manage diaries, and support projects across the highways team. Communication will be a key part of your role – whether by phone, email, or in person – as you’ll liaise with colleagues, stakeholders, and customers, ensuring a professional and positive service.
Throughout your apprenticeship, you’ll be encouraged to take initiative, manage your time effectively, and develop problem-solving and decision-making skills. You’ll also have the chance to contribute to improvements in business processes, gaining confidence and experience that will support your future career progression.
This apprenticeship is a fantastic opportunity to build a solid foundation in business administration, while playing a key role in supporting the delivery of important highway services that benefit the community.Training:You will follow the Level 3 Business Administrator Apprenticeship Standard, which typically takes around 15 months to complete. Training will be one day per week and will be a mix of virtual sessions and workplace learning. Training Outcome:
You will receive a level 3 apprenticeship qualification in Business Administration.
With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis.
Employer Description:Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.Working Hours :Mondays to Fridays from 9am to 5pm. Occasional weekend working may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To support the nursery management in the delivery of a high quality service to children from birth to five and their families.
To work with the Nursery Management Team to deliver the Early Years Foundation Stage and meet the outcomes of Every Child Matters.
To ensure that the welfare requirements of EYFS are complied with.
To plan, prepare, implement and evaluate nursery activities.
To undertake a Key Person role with a small group of Children.
To contribute to the setting up, clearing away and upkeep of nursery resources.
To support the planning, evaluation and recording of children’s progress and achievements as directed by the Nursery Management Team.
To comply with all record keeping systems, nursery policies and procedures.
To operate within the Nursery’s procedures for keeping children safe.
To participate in Performance Review procedures / supervision and staff development as required by the Nursery Management Team.
To support the Nursery Management Team in delivering a service for children with disabilities / SEN and their families.
To work with parents as directed by the Nursery Management Team.
To promote the Equal Opportunities Policy of the Nursery.
To operate in a flexible way to meet the needs of the nursery, its children, parents and staff.
To carry out, as necessary, any other duty deemed to be commensurate with the grade and status of the post and skills and experience of the post holder
This post is subject to DBS disclosureAll jobs are subject to change from time to time and this job description will be reviewed regularly.
This job description is a guide to the work you will be required to undertake and represents a range of responsibilities commensurate with the grade for the post.Training Outcome:For the successful candidate there is the possibility of ongoing employment upon completion of the relevant qualification. An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.Employer Description:What makes Golden Petals Pre-school special and unique. We are the first early years setting in the area Heathershaw. Our area is a diverse and caters for all cultural beliefs . We have a good Oldham community that supports one another. Everything is on our doorstep!Working Hours :Monday- Friday, 8.15am - 3.15pm.
30 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Learn the technical aspects of Steel Stockholding and train in a range of commercial processes, including Sales, Customer Service and Account Management. The aim is to become capable of maximising company revenue by attaining new customers and processing customers’ orders, ensuring all aspects meet the requirements of the customer and the company. Skills and experience will be acquired through on-the-job training and completion of an apprenticeship qualification, resulting in a professional approach to selling.
Main Role and Responsibilities:
Build, develop and maintain good working relationships with existing customers, responding to requests efficiently and courteously.
Gathering market and customer data/information.
Prospect for new business by contacting potential customers and promoting the benefits of making purchases with Hall & Pickles as opposed to other companies.
Negotiate terms of an agreement, closing sales and variations in price, delivery and specifications.
Liaise with suppliers to check on the progress of existing orders.
Check quantities of goods in stock.
Record sales and order information using Company systems.
Monitoring own sales performance, aiming to meet or exceed targets.
Make accurate, rapid cost calculations and provide customers with quotations.
Scan and print dispatch documents.
Goods inwards administration.
Understand and aim to pre-empt the individual needs of each customer.
Carry out prompt calls to develop and expand business with existing customers.
Carry out proactive sales calls to prospective customers, including cold calling and pitching products, whilst maintaining a good working relationship with new contacts.
Promote current and new product lines to prospective and existing customers.
Process customer orders and follow up on quotes, outstanding orders, etc.
Liaise with customers to successfully resolve any potential issues and increase sales revenues as appropriate.
Provide high levels of customer service to achieve customer complete satisfaction.
Once trained, work to exceed KPI’s set and personal sales targets.
Other Duties:
Liaise with the wider Wombourne sales team, along with other company departments and Head Office as required.
Carry out any other duties and responsibilities within your capabilities, as directed by your Line Manager and/or other Senior Managers.
Attend relevant meetings and training events as required, with a view to continually improving your own performance.
Ensure own health and safety and that of other employees is not put at risk by their actions.
Follow company policies and procedures at all times.
This list cannot be considered a complete list of responsibilities and may be asked to carry out further or alternative duties at any time.Training:
Business Administration Apprenticeship Standard
Functional skills in maths and English if required.
Internal relevant training courses as required for the job
Delivery – Required attendance to 9 workshops throughout the course of the apprenticeship.Training Outcome:It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway.Employer Description:Founded by John Hall the Fourth, Hall & Pickles began two centuries ago serving a very different industrial market than that of the new millennium. Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today.
A stockholding dynasty
Through seven generations of the Hall family, Hall & Pickles has evolved through consistent investment and innovation into the market leader we are today.
From humble beginnings back in 1812 Hall & Pickles are now one of the largest independent stockholders in the United Kingdom with an annual turnover in excess of £100 million.
The UK’s leading steel stockholder for over 200 years
Despite many changes in Industry over the last two centuries Hall & Pickles have remained at the forefront of steel stockholding leading innovation and development of steel supply throughout the UK.
Where we are now
Manufacturing in steel continues to evolve with an increasing requirement from our customers to process more of the steel we supply them.
Continual investment in sawing, drilling, blasting, painting and laser cutting equipment ensures that Hall & Pickles continues to lead the market in steel processing.Working Hours :Monday – Thursday 8.45am – 5pm Friday 8.45am – 4.30pm
Lunch Break - 1 hour each day unpaid.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Field Service Engineer Salary £28,238 dependent on experienceBased at Welwyn Garden City AL7 covering Barnet, East Berkshire and BedfordshireFull UK driving licence requiredFull time – on call 1 in 4 – additional £100 for on call week + overtime for hours outside normal contracted hoursJob purpose:The Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paper work relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your work load, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. Interested in this Field Service Engineer role? apply with your updated CV. INDHS ....Read more...
A fantastic new job opportunity has arisen for an experienced Clinical Lead Nurse to work in a brand new care home opening soon based in the Weymouth, Dorset area. You will be working for one of UK’s leading health care providers
A nursing and residential care home that’s perfectly positioned in one of the most beautiful seaside towns on England’s south coast, is set to open soon
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Clinical Lead your key responsibilities include:
Work as part of a team to provide high quality nursing care to residents
Carry out all relevant forms of care in conjunction with other nurse practitioners
Ensure that care services are consistently provided to a high-quality standard
Ensure the personal care needs of residents are met while respecting the dignity of the individual and promoting independence
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals and will report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Previous experience as a Clinical Lead within a care home environment is essential
A proven track record of leading a nursing team in the delivery of person-centred care/including planning/implementing and evaluating
Experience of delivering quality clinical and person-first assessments
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/agreeing and evaluating care programs within the home
The successful Clinical Lead will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role for 36 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave plus bank holidays entitlement
Full DBS disclosure paid for
Blue Light Scheme
Uniform will be provided
Enhanced rates of pay for bank holidays
Comprehensive induction and training programme
Career development and progression
Wellbeing support
Contributory pension Scheme
Refer a friend scheme
Private medical cover
Reference ID: 7075
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A fantastic new job opportunity has arisen for an experienced Clinical Lead Nurse to work in a brand new care home opening soon based in the Weymouth, Dorset area. You will be working for one of UK’s leading health care providers
A nursing and residential care home that’s perfectly positioned in one of the most beautiful seaside towns on England’s south coast, is set to open soon
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Clinical Lead your key responsibilities include:
Work as part of a team to provide high quality nursing care to residents
Carry out all relevant forms of care in conjunction with other nurse practitioners
Ensure that care services are consistently provided to a high-quality standard
Ensure the personal care needs of residents are met while respecting the dignity of the individual and promoting independence
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals and will report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Previous experience as a Clinical Lead within a care home environment is essential
A proven track record of leading a nursing team in the delivery of person-centred care/including planning/implementing and evaluating
Experience of delivering quality clinical and person-first assessments
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/agreeing and evaluating care programs within the home
The successful Clinical Lead will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role for 36 hours a week working through day shifts. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave plus bank holidays entitlement
Full DBS disclosure paid for
Blue Light Scheme
Uniform will be provided
Enhanced rates of pay for bank holidays
Comprehensive induction and training programme
Career development and progression
Wellbeing support
Contributory pension Scheme
Refer a friend scheme
Private medical cover
Reference ID: 7075
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence. We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems. Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. You’ll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you’ll be doing• Retaining and growing our client base – take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth.• Advising and guiding clients – engage with customers considering cancellation or renewal, using your influencing skills to ‘win back’ those at risk and secure contract renewals with confidence.• Championing the customer voice – proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you• Exceptional written and verbal communication skills, with the ability to engage and influence at all levels.• Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment.• Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities.• Strong track record in customer retention and delivering outstanding service experiences• Confident with numbers and data, with sharp attention to detail and accuracy• Effective problem solver, quick to analyse situations and respond with practical solutions• Proficient in IT systems
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
Support Worker – Norton, Stockton on TeesYoung Person Supported AccommodationA driving licence and access to a vehicle are required for this role with the willingness to get business insurance.Full-time, including evenings, weekends, sleeping nights and bank holidays.Do you want to support young people’s independence, learning and personal development?Do you want to make a difference in young people’s lives?Would you like to work with an innovative team that values honesty, commitment, flexibility, and integrity?If the answer is yes, then we would like to hear from you. Apply now if you want to make a difference.The Role:As a National Employer of the Year winner, ROC Solid are looking for full-time Support Workers to join our service, delivering support services to our young people aged 16 – 18.As a Support Worker, you will provide additional supervision and support to help young people into independence and help them on their journey to acquire essential life skills i.e., understanding benefits, budgeting, cooking, tenancy management and accessing education or training. Our young people are supported in their own self-contained apartments at a single Ofsted registered location.Pay Rate:£27,133.60Sleep in allowance at £50 per nightShift information:Full-time – 40 hours per weekBetween 9 – 11 sleep-ins per monthWeekend work with every third weekend off3-week rolling rotaInformation regarding ROC Solid:ROC Solid is a registered supported housing charity, delivering supported accommodation for people across the North East. We thrive in the delivery of the best outcomes for the people we support. With a dedicated, passionate and skilled team, we offer an agreed person-centred level of support and key worker sessions. We are a growing organisation with opportunities for further development.ROC Solid is committed to the safeguarding and promotion of the welfare of young people and its service users and expects the team to share this commitment.This position is subject to satisfactory references, pre-employment checks and a clear enhanced DBS disclosure.Essential Requirements:Previous experience of working with: Children, and young people.A driving licence and access to a vehicle are required for this role with the willingness to get business insurance.FlexibleBenefits:Enhanced DBS check paid for by the companyHealthcare PlanExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemePaid for level 4 on completion of a probationary periodHoliday increases for length of serviceAward-winning company cultureSo – if you are an experienced support worker, have applicable life experience or someone currently working with young people and looking for a change in career apply now or call on 0330 335 8999.....Read more...
An exciting new job opportunity has arisen for a dedicated Regional Trainer to deliver extensive program of courses to colleagues, these could be clinical and non-clinical within the healthcare sector in West Sussex. You will be working for one of UK’s leading health care providers
This is an exceptional healthcare provider, offering a wide spectrum of care ranging from elderly residential and dementia care to specialist support for complex needs, including Mental Health, Acquired Brain Injuries, and Learning Disabilities
**To be considered for this position you must hold an NVQ/QCF Level 4 or 5 in Health & Social Care or equivalent**
As the Regional Trainer your key responsibilities include:
Ensure learning and development activities are aligned with and delivered aligned to company’s vision, values and a broad range of policies
Promote an inclusive and positive learning culture within the company
Assist in the development of Service, Regional and Organisational training plans
Maintain records accurately and as requested, on a weekly basis, in order to provide intelligence with regards to the usage of and effectiveness of training
Report in a timely way, any concerns arising from training that cannot be adequately and appropriately addressed on the day
Ensure, through liaison with Service Managers, that the region has sufficient Moving and Handling Trainers and to coordinate the training, reflective learning and support of these Trainers, including sampling the paperwork generated by them and monitoring their activity and effectiveness
The following skills and experience would be preferred and beneficial for the role:
Must have experience of delivering training within the health and social care sector
Be a good role model for all employees being aspirational, optimistic, and approachable
Consistent in all actions and decisions
Lead and Develop your team to delivery high quality care
Be able to communicate and engage effectively with our service users, their families and colleagues, good interpersonal and working relationship skills are essential
You will have an effective way of communicating with your team
The successful Regional Trainer will receive an excellent salary of £20.48 per hour and the annual salary is £23,961.60 per annum. This exciting position is a permanent part time role for 22.5 hours a week working 3 shifts per week. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust – Due to the Employee Ownership Trust staff have received up to £1650 tax free bonus so far
20 days annual leave (increasing by 1 day per year to a maximum of 25 days) plus bank holidays
Individualised professional development programmes
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7091
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a dedicated Regional Trainer to deliver extensive program of courses to colleagues, these could be clinical and non-clinical within the healthcare sector in West Sussex. You will be working for one of UK’s leading health care providers
This is an exceptional healthcare provider, offering a wide spectrum of care ranging from elderly residential and dementia care to specialist support for complex needs, including Mental Health, Acquired Brain Injuries, and Learning Disabilities
**To be considered for this position you must hold an NVQ/QCF Level 4 or 5 in Health & Social Care or equivalent**
As the Regional Trainer your key responsibilities include:
Ensure learning and development activities are aligned with and delivered aligned to company’s vision, values and a broad range of policies
Promote an inclusive and positive learning culture within the company
Assist in the development of Service, Regional and Organisational training plans
Maintain records accurately and as requested, on a weekly basis, in order to provide intelligence with regards to the usage of and effectiveness of training
Report in a timely way, any concerns arising from training that cannot be adequately and appropriately addressed on the day
Ensure, through liaison with Service Managers, that the region has sufficient Moving and Handling Trainers and to coordinate the training, reflective learning and support of these Trainers, including sampling the paperwork generated by them and monitoring their activity and effectiveness
The following skills and experience would be preferred and beneficial for the role:
Must have experience of delivering training within the health and social care sector
Be a good role model for all employees being aspirational, optimistic, and approachable
Consistent in all actions and decisions
Lead and Develop your team to delivery high quality care
Be able to communicate and engage effectively with our service users, their families and colleagues, good interpersonal and working relationship skills are essential
You will have an effective way of communicating with your team
The successful Regional Trainer will receive an excellent salary of £20.48 per hour and the annual salary is £23,961.60 per annum. This exciting position is a permanent part time role for 22.5 hours a week working 3 shifts per week. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust – Due to the Employee Ownership Trust staff have received up to £1650 tax free bonus so far
20 days annual leave (increasing by 1 day per year to a maximum of 25 days) plus bank holidays
Individualised professional development programmes
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7091
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An exciting new job opportunity has arisen for a dedicated Regional Trainer to deliver extensive program of courses to colleagues, these could be clinical and non-clinical within the healthcare sector in West Sussex. You will be working for one of UK’s leading health care providers
This is an exceptional healthcare provider, offering a wide spectrum of care ranging from elderly residential and dementia care to specialist support for complex needs, including Mental Health, Acquired Brain Injuries, and Learning Disabilities
**To be considered for this position you must hold an NVQ/QCF Level 4 or 5 in Health & Social Care or equivalent**
As the Regional Trainer your key responsibilities include:
Ensure learning and development activities are aligned with and delivered aligned to company’s vision, values and a broad range of policies
Promote an inclusive and positive learning culture within the company
Assist in the development of Service, Regional and Organisational training plans
Maintain records accurately and as requested, on a weekly basis, in order to provide intelligence with regards to the usage of and effectiveness of training
Report in a timely way, any concerns arising from training that cannot be adequately and appropriately addressed on the day
Ensure, through liaison with Service Managers, that the region has sufficient Moving and Handling Trainers and to coordinate the training, reflective learning and support of these Trainers, including sampling the paperwork generated by them and monitoring their activity and effectiveness
The following skills and experience would be preferred and beneficial for the role:
Must have experience of delivering training within the health and social care sector
Be a good role model for all employees being aspirational, optimistic, and approachable
Consistent in all actions and decisions
Lead and Develop your team to delivery high quality care
Be able to communicate and engage effectively with our service users, their families and colleagues, good interpersonal and working relationship skills are essential
You will have an effective way of communicating with your team
The successful Regional Trainer will receive an excellent salary of £20.48 per hour and the annual salary is £23,961.60 per annum. This exciting position is a permanent part time role for 22.5 hours a week working 3 shifts per week. In return for your hard work and commitment you will receive the following generous benefits:
Employee Ownership Trust – Due to the Employee Ownership Trust staff have received up to £1650 tax free bonus so far
20 days annual leave (increasing by 1 day per year to a maximum of 25 days) plus bank holidays
Individualised professional development programmes
Refer a Friend Scheme of up to £1,000
Retail/Leisure/Holiday and travel discounts
Reference ID: 7091
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for an experienced Care Home Manager to manage an exceptional residential care home based in the Stourport-on-Severn, Worcestershire area. You will be working for one of UK’s leading healthcare providers
This care home is in the heart of the Stourport community, with a devoted team of long-serving staff. The home offers both short stay and long-term care, providing residential care, dementia care and short-term respite breaks for its residents
**To be considered for this position you must be hold an NVQ/QCF Level 5 in Health & Social Care**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staff is available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Proven relevant senior management experience in the care sector
Robust experience of directly managing staff
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Proven ability in budget preparation and control
Excellent communication skills
The successful Home Manager will receive an excellent salary of £52,500 per annum. This exciting position is a permanent full time role working for 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7037
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for an experienced Care Home Manager to manage an exceptional residential care home based in the Stourport-on-Severn, Worcestershire area. You will be working for one of UK’s leading healthcare providers
This care home is in the heart of the Stourport community, with a devoted team of long-serving staff. The home offers both short stay and long-term care, providing residential care, dementia care and short-term respite breaks for its residents
**To be considered for this position you must be hold an NVQ/QCF Level 5 in Health & Social Care**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staff is available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Proven relevant senior management experience in the care sector
Robust experience of directly managing staff
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Proven ability in budget preparation and control
Excellent communication skills
The successful Home Manager will receive an excellent salary of £52,500 per annum. This exciting position is a permanent full time role working for 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7037
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a committed Home Manager to manager an exceptional care home based in the Tranent, East Lothian area. You will be working for one of UK’s leading healthcare providers
This care home provides a variety of residential, nursing, dementia and palliative care. Also has a range modern state of the art facility for residents
**To be considered for this position you must have previous experience in a nursing setting along with strong operational management experience**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staff is available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Proven relevant senior management experience in the care sector
Robust experience of directly managing staff
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Proven ability in budget preparation and control
Excellent communication skills
The successful Home Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working for 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
**20% Bonus + Relocation Package**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7054
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a committed Home Manager to manager an exceptional care home based in the Tranent, East Lothian area. You will be working for one of UK’s leading healthcare providers
This care home provides a variety of residential, nursing, dementia and palliative care. Also has a range modern state of the art facility for residents
**To be considered for this position you must have previous experience in a nursing setting along with strong operational management experience**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staff is available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Proven relevant senior management experience in the care sector
Robust experience of directly managing staff
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Proven ability in budget preparation and control
Excellent communication skills
The successful Home Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working for 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
**20% Bonus + Relocation Package**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7054
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new job opportunity has arisen for an experienced Home Manager to manage an amazing nursing home based in the Houghton le Spring, Tyne & Wear area. You will be working for one of UK’s leading health care providers
This not-for-profit care home is proud to provide residential, nursing, dementia, palliative, and respite care
**To be considered for this position you must be qualified as an RGN or RMN Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Previous experience in managing a nursing home
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an excellent salary up to £76,196 per annum DOE. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
**20% bonus + Relocation Package**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7036
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An excellent new job opportunity has arisen for an experienced Home Manager to manage an amazing nursing home based in the Houghton le Spring, Tyne & Wear area. You will be working for one of UK’s leading health care providers
This not-for-profit care home is proud to provide residential, nursing, dementia, palliative, and respite care
**To be considered for this position you must be qualified as an RGN or RMN Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Previous experience in managing a nursing home
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an excellent salary up to £76,196 per annum DOE. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
**20% bonus + Relocation Package**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7036
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at the Henry Ford Academy in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Our Ford dealership in Warrington can be found at the bottom of Winwick Road near Matalan. Our bodyshop is just around the corner on Owen Street. Our Warrington dealership is conveniently located for customers travelling from Bold Heath and the surrounding area, as we are easily accessible via the A57 in only 15 minutes.
We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday - Friday, 8.30am - 5.30pm. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you looking for the opportunity to kickstart your hospitality career? Pret A Manger are on the lookout for an enthusiastic new apprentice to join them.
Please note, while interviews will be taking place from July onwards, the expected start date will not be until October.
At Pret A Manger you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship over the course of 15 months.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery. They follow the three core Pret behaviours in all aspects of their work: Passion, Team Working and Clear Talking. They are responsible for creating an efficient & welcoming environment, engaging and "wowing" our customers and producing great quality Pret food. Key focusses for the role are team work, the 6 key points of service and production, cleanliness and productivity.
Key Responsibilities:
To always follow the 6 key points of Service.
To serve customers efficiently, politely, and quickly in an engaging manner.
To take the time to respond to customers' needs and to deliver an outstanding service.
To always wear a clean and immaculate uniform on shift.
To ensure products are presented in bags or trays according to Pret standards.
Delicious food & drink
To create delicious food according to Pret standards in an efficient, safe environment.
To ensure stock is rotated and used according to standards.
To attend induction to Pret Course & pass the Pret food hygiene test.
To adhere to financial standards on tills.
What your apprenticeship includes:
A blend of virtual and in-person meetings with your Learning Coach every 4-6 weeks.
A hands-on, practical approach to learning to ensure you are able to achieve your goals.
On the job and off the job training.
Functional skills in Maths and English (if you haven't already achieved your GCSEs or equivalents).
Benefits:
Gain a nationally recognised qualification all while getting paid for it!
Opportunity to learn directly from industry professionals to enhance your career.
Up to 30% discount across high street retail stores as part of the apprenticeship.
24/7 access to health and wellbeing support from an external counsellor.
Training:Food and Beverage Team Member Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing Support and development within the business!Employer Description:Since opening our first shop in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, whilst also trying to do the right thing. That's why our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. That's also why our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.Working Hours :25 hours per week. Working on a rota basis Monday - Friday including bank holidays. Earliest 06:30 and latest 15:00.Skills: Team Working,Organisation Skills....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Porsche Centre Wilmslow is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Wilmslow also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you looking for the opportunity to kickstart your hospitality career? Pret A Manger are on the lookout for an enthusiastic new apprentice to join them!
Please note, while interviews will be taking place from July onwards, the expected start date will not be until October.
At Pret A Manger you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship over the course of 15 months.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery. They follow the 3 core Pret behaviours in all aspects of their work: Passion, Team Working and Clear Talking. They are responsible for creating an efficient & welcoming environment, engaging and “wowing” our customers and producing great quality Pret food. Key focusses for the role are team work, the 6 key points of service and production, cleanliness and productivity.
Key Responsibilities:
To always follow the 6 key points of service.
To serve customers efficiently, politely, and quickly in an engaging manner.
To take the time to respond to customers' needs and to deliver an outstanding service.
To always wear a clean and immaculate uniform on shift.
To ensure products are presented in bags or trays according to Pret standards.
Delicious food & drink:
To create delicious food according to Pret standards in an efficient, safe environment.
To ensure stock is rotated and used according to standards.
To attend induction to Pret Course & pass the Pret food hygiene test.
To adhere to financial standards on tills.
What your apprenticeship includes:
A blend of virtual and in-person meetings with your Learning Coach every 4–6 weeks.
A hands-on, practical approach to learning to ensure you are able to achieve your goals.
On the job and off the job training.
Functional skills in Maths and English (if you haven't already achieved your GCSEs or equivalents).
Benefits:
Gain a nationally recognised qualification all while getting paid for it!
Opportunity to learn directly from industry professionals to enhance your career.
Up to 30% discount across high street retail stores as part of the apprenticeship.
24/7 access to health and wellbeing support from an external counsellor.
Training Outcome:Ongoing Support and development!Employer Description:Since opening our first shop in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, whilst also trying to do the right thing. That's why our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. That's also why our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.Working Hours :25 hours per week. Working on a rota basis including weekends and bank holidays. Earliest 06:00 and latest 16:00.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence. We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems. Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. You’ll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you’ll be doing• Retaining and growing our client base – take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth.• Advising and guiding clients – engage with customers considering cancellation or renewal, using your influencing skills to ‘win back’ those at risk and secure contract renewals with confidence.• Championing the customer voice – proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you• Exceptional written and verbal communication skills, with the ability to engage and influence at all levels.• Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment.• Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities.• Strong track record in customer retention and delivering outstanding service experiences• Confident with numbers and data, with sharp attention to detail and accuracy• Effective problem solver, quick to analyse situations and respond with practical solutions• Proficient in IT systems
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
Technical Services Manager - FM Service Provider - Landmark Building - Warren Street - £67,000 Are you a Technical Manager looking for a new challenge? Would you like a role more focussed on the technical aspects of a building? Are you a Shift Leader looking to come off shift? If so please read on....Exciting opportunity to work for a leading FM service provider situated in Warren Street. CBW are currently recruiting for a Technical Services Manager to be based in a landmark building with grade A office space located a short walk from Warren Street Station. The successful candidate will be electrically qualified with a strong background in building maintenance. This role will suit someone who is looking for a role in facilities management focussed on the technical aspects of contract delivery. In return the company is offering a competitive salary of £67,000, further training and career progression. Hours of workMonday to Friday - 08:00am to 17:00pmKey duties & ResponsibilitiesControl of all electrical services, together with management of all associated engineering contracts.Control of all building services, infrastructure, maintenance and repairs.Assist in the management of the engineering team on site (Up to 10 people)Project management of any building refurbishment projects.Ensure that all plant, back up and monitoring systems are maintained in good functioning order at all times, including the testing of all essential systems on a regular basis and in accordance with any relevant legislation.Control of trouble-shooting engineering support.Day to day support and adjustment of infrastructure as required, including liaison with user groups, preparation of documentation for changes, approved appointment of contractors and site supervision.Control and management of all relevant budgets.Control of all relevant outsourced contracts.Ensure all procedures are adhered to by all relevant contractors and in accordance with current legislation.Management of M&E related ‘incidents/outages’Responsible for technical leadership and ensure that all technical service commitments are met..Responsible for ensuring that Statutory & Code compliance of sites is adhered to by theEnsure that Risk Management is being delivered across all contracts in a consistent manner.Ensure areas of team development are recognised and action plan in place,Ensure staffing structures and competencies across the siteAttend regular meetings with site management to discuss any local issues or concerns.Offer technical support to the client and engineering teamApplicants for the role must be able to meet the following criteria:C&G, HNC or higher in Electrical Engineering or related field (Highly desirable)A strong technical background (HV,LV, UPS, HVAC)Up to date knowledge of business-critical services/systemsFull understanding of Statutory Compliance. Excellent written and spoken communication skillsAbility to deal with people at all levelsPlease send your CV to katie at CBW Staffing Solutions for more information.....Read more...
Applications are invited from suitably experienced Midwives to join the Hospital-based maternity service on the beautiful Island of Guernsey, in the Channel Islands. This is a consultant-led, team-midwifery system of care with a significant emphasis on multi-disciplinary working. The MDT comprises Midwives, Maternity Support Workers, Obstetricians, Sonographers, Paediatricians and Anaesthetists and the service is supported by a three-cot Neonatal Unit.There are three birthing rooms, a low-risk suite, water birth suite and a delivery suite for more complex deliveries requiring both Obstetrician and Midwife care.With around 500 births per year Guernsey has a birth rate of 9.7 per thousand population. Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The current Band 6 salary range is £46,152 to £62,310 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leaveThe island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Guernsey provides excellent Maternity care, supported by modern equipment and reliant on Midwives recruited to a high standard.Person requirements:Registered Midwife with full registration with the NMC. At least two years' UK-based post-registration experience and able to practice in all areas of the department.To have completed a recognised Teaching and Assessing/Mentorship qualification.An adaptable worker with excellent communication skills.The benefits of working in Guernsey include: - A higher-than-UK salary. – A generous bonus scheme; £1,605 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation - A generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Midwives and Maternity staff. As a nurse-led consultancy, our detailed understanding of the complexity of the Midwife role places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
