You'll be at the heart of our business, providing crucial administrative and operational support across various departments. No two days will be the same as you develop a wide range of business skills, contributing to the efficiency of our organisation. Your daily and weekly tasks will include:
Being the first point of contact for visitors and incoming communications, managing calls, and directing emails to the correct teams, demonstrating strong communication skills.
Coordinating hospitality for meetings, booking rooms, arranging refreshments, and ensuring a positive first impression for all visitors, managing priorities and own time effectively.
Managing and updating digital and physical filing systems, assisting with invoicing, processing payments, and supporting both debtor and creditor enquiries, maintaining accurate records and handling confidential information.
Providing administrative support to the Sales Team, including supplying proof of delivery documentation and confirming delivery dates, showcasing your ability to build and maintain positive relationships.
Assisting with planning internal meetings and staff events and organising national and international travel and accommodation bookings for staff, applying effective planning and organisation skills.
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Upon successful completion of your apprenticeship, there's a strong possibility of a permanent position within ProMinent Fluid Controls. You could progress into various administrative or support roles, utilising the comprehensive business administration skills gained during your apprenticeship, with potential for progression towards leadership or management.Employer Description:We are a global market leader within the water treatment industry, solving our customers metering, water treatment and chemical fluid handling challenges, with innovative sustainable & cost-efficient solutions. Delivering great service worldwide, we earn the trust of customers of all sizes and sectors. WHY US? We are totally focused on our people and are so proud of the fact that more than 45% of our staff have been with this business for longer than 10 years. This speaks volumes about our values, why people join our business and translates into amazing relationships with our clients. We love to help our people to develop and thrive, giving them opportunities to add to their skills and knowledge.Working Hours :Monday to Friday, 8:30am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
The Business Administration Apprentice will support various departments including Finance, Sales, Operations, Human Resources, and General Administration.
This multifaceted role involves assisting with financial record-keeping, managing customer and supplier communications, coordinating operational activities, supporting HR functions, and performing a range of administrative tasks.
The apprentice will gain hands-on experience across key business functions, developing a broad understanding of administrative processes and contributing to the smooth operation of the organisation.
Key Job Responsibilities:
Finance:
Assist with processing invoices, purchase orders, and expense reports
Support in reconciling accounts and maintaining financial records
Aid in preparing financial reports and budgets
Sales:
Manage customer inquiries and process sales orders
Help in preparing quotations and sales documentation
Maintain and update customer databases
Operations:
Coordinate production schedules and track order progress
with suppliers and logistics to ensure timely delivery
Assist in inventory management and stock control
Human Resources:
Support recruitment processes, including scheduling interviews
Maintain employee records and assist with onboarding procedures
Help organise training sessions and monitor compliance requirements
General Administrative Duties:
Manage incoming calls and correspondence
Organise meetings, prepare agendas, and take minutes
Maintain filing systems and ensure document accuracy
Provide administrative support across departments as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment
Monthly visits from your TDR Training Officer
All training will take place at the employer premises
Training Outcome:
Full time position upon completion of the apprenticeship
Employer Description:Elfab’s history (North Shields, UK)
Founded in 1946 in the North East of England, Elfab was originally named Torday Ltd after the company’s Hungarian founder Laszlo Torday. The company originally manufactured nickel foils using innovative electrofabrication methods. The foils were initially used to refurbish marine engineering equipment, and later in the rupture disc business.
During the 1970s, the company purchased a local rupture disc manufacturing division called FA Hughes Ltd. As a result of this acquisition, the company was renamed Elfab Hughes – Elfab being an abbreviation of “electrofabrication.” Elfab’s first rupture disc – the RB76 – hit the market in 1976.
In 1993 the company was acquired by Halma plc. In 1994 it acquired the R Jenkins graphite rupture disc business and shortened its name to simply “Elfab.” Elfab began working alongside Oseco in the early 2000s, and both companies rebranded to show their linked identities.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Key Accountabilities
Check for new work (candidates) on various platforms/spreadsheets and add new jobs to our internal spreadsheet
Issue new (reviewed) works information to the contractor
Prompt the contractors for weekly progress updates
Assist with any queries from contractors/clients and help with SharePoint updates
Ensure to follow a strict checking process when reviewing contractor updates before accepting from the contractor. Includes querying comments, dates and measurements
Update client’s corporate systems with dates, progress and completion information
Review completed work information and check that all work has been completed
Assist in compiling weekly progress reports
Attend weekly team meetings
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.
General responsibilities
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, and to treat everyone with dignity and respect
Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment, and going on to complete further qualifications.Employer Description:Esh Construction is the main trading arm of Esh Group, one of the region’s leading privately-owned construction, development, and property services businesses. Operating across the North of England we provide civil engineering, affordable housing, refurbishment, private housing and commercial build services to the private and public sector. Our steady growth to date is testament to our knowledgeable workforce who work collaboratively with our clients to deliver outstanding projects. We have an uncompromising focus on health, safety and quality, and promote a culture that empowers our workforce to be forward thinking and innovative. We are committed to eliminating carbon from our operations by 2040 and to be a ‘truly local’ contractor; supporting the communities and economies in the areas we work through our Queen’s Award winning ‘Constructing Local’ strategy.Working Hours :Monday - Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Key Accountabilities.
Liaise and maintain effective communication with all Head Office departments and on-site teams
Build and maintain effective client relationships daily
Monitor client satisfaction rates and produce reports
Ensure quality requirements are fulfilled by providing support to site teams, contractors and maintenance operatives
Champion new methodology/services where appropriate
Develop and implement training plans for self / maintenance and site teams
Administration of computer systems
Produce QR codes for the team
Print manuals for the Aftercare and Site Teams
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility
General responsibilities:
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To participate fully in the apprenticeship Gateway programme including the attendance at college one day a week
To demonstrate Esh Values – we care about people – we do things the right way – we take responsibility – we are courteous – we work together
Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:Esh Construction is the main trading arm of Esh Group, one of the region’s leading privately-owned construction, development, and property services businesses.
Operating across the North of England we provide civil engineering, affordable housing, refurbishment, private housing and commercial build services to the private and public sector.
Our steady growth to date is testament to our knowledgeable workforce who work collaboratively with our clients to deliver outstanding projects.
We have an uncompromising focus on health, safety and quality, and promote a culture that empowers our workforce to be forward thinking and innovative.
We are committed to eliminating carbon from our operations by 2040 and to be a ‘truly local’ contractor; supporting the communities and economies in the areas we work through our Queen’s Award winning ‘Constructing Local’ strategy.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
Your purpose will be to provide administrative support to the Practice to ensure that the relationships between their clients can be optimised and assist with the daily operation of the office.
Key duties and responsibilities:
Deal effectively with queries from clients and other parties through effective communication;
Prepare meeting preparation documentation to ensure advisers are prepared for all client meetings.
Ensure that files are complete with all required Anti-Money Laundering documentation and client records are created on the relevant systems.
Order report documentation required (CGT reports, Investor Returns, Wealth Accounts).
Complete simple bond calculations for withdrawals.
Prepare and send Letters of Authority to clients for signing and ensuring they are forwarded onto the relevant providers.
Chasing third parties for relevant information.
Provide administrative support to the Practice.
Answering the office phone line and taking detailed messages if required.
Collecting post, scanning and filing.
Monitoring the practice inbox.
Sending out client gifts (birthday, Christmas).
Withdrawals (ISAs, UTs, IBs).
Special requirements: Complete Gold PSS accreditation within 6 months. Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:There are opportunities for progression at Royston Fox Associates and this will be discussed throughout apprenticeship. Employer Description:Royston Fox Associates is an Appointed Representative of St. James's Place. We are a Wealth Management organisation who deliver one to one financial advice on a variety of Investment products and put our client's at the heart of everything we do. Understanding clients' personal and business objectives to deliver financial advice that is right for each individual.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Patience,Positive attitude....Read more...
What will I be doing?
The responsibility to deliver accurate contract information to ensure all services are accurately set up on internal billing systems
To support in maintaining and competing works orders within our customer portals where required
To support on providing engineering data such as reports, meeting minutes and other copy documents for compliance
Be responsible for the Team admin requirements – Planning tasks, asset movements, training bookings, tracking budgets, purchase orders, stock audits, closing work orders on CMMS.
Carry out filing, scanning and general organisational tasks for the team
What are the requirements/qualifications?
Ideally the job holder will have some previous administration experience and must be computer literate; able to use databases and Microsoft Office to at least an intermediate level.
GCSE maths and English Language at Grade C/4 or above.
Excellent communication and listening skills.
They will be required to complete tasks to deadlines in a busy environment and have excellent organisational skills
Some experience of problem solving and dealing with internal and external stakeholders helpfully and courteously would also be advantageous
Work well as part of a team but can also work on their own using their own initiative
Working across various sites to support the full contract - so reasonable travel will be required
You will require a driving license due to travel between sites
Training:Business Administrator Level 3 Apprenticeship Standard:
This is a workbase apprenticeship and you will be trained and supported in the workplace
You will have a number of mentor's at each site and you will be supported a qualified trainer at Skillcert throughout your journey
Training Outcome:
For the right candidate and on successful completion of your Apprenticeship, there may be the opportunity to secure a full time role with Suez
There may also in the future be the opportunity to build your career within Suez and possibly go into managament
Employer Description:At Suez, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.
A greener, more environmentally-friendly UK is possible – and we’re making it happenWorking Hours :Monday - Friday, 8.00am - 4.30pm - however working times can be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Multicare Electronics are an Electronics Service Centre handling returns and electronic repairs for global manufacturers such as Harman Kardon, JBL, Yamaha, Panasonic, Tefal plus many more.
You will receive full in-house training in the use of the company's Bespoke Software Packages and all internal policies and procedures.
Business admin key responsibilities:
Maintaining records on the company's bespoke software packages
Dealing with inbound and outbound emails
Dealing with incoming/outbound phone calls
Creating/completing RMA/jobs on our systems
Inputting of data
Parts-ordering
Reporting and proactive planning
Generate shipping labels
Check and maintain stock levels
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas ofHealth & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.
Applicants must have the following:
Good verbal and communication skills
Good organisational and time-management skills
Positive, enthusiastic approach
Confident telephone manner
Ability to use web-based software packages
Ability to use all Microsoft Applications including Outlook, Excel and Word
Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Possible full-time employment following successful completion of apprenticeship
Employer Description:Multicare Electronics are an electronic service centre, providing a professional and friendly service for the return and repair of electronic equipment for manufacturers, traders and individuals across the world.
Being a Sole Service Centre for major manufacturers is a title we're very proud of. This enables Multicare to provide customers with the best service.
We have built a solid reputation for quality of service. As well as dealing with bulk repairs from manufacturers, we also handle trade accounts and offer our repair services to the public. Our dedicated facilities have been set-up to enable us to work with clients throughout the world dealing with transport, currencies and customs as part of our services.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following:
· Preparing letters and documentation in line with business requirements and specifications;
· Recording data and creating reporting documents using Microsoft Excel;
· Communication management across all departments via emails, phone calls, teams, face to face meetings;
· Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures;
· Provide administrative support to all departments such as Marketing, Purchasing, Quality, Stores and Production as required;
· Analysing data and working with marketing to boost Employer Branding within the area;
· Adopting a friendly, professional and customer focused service to all stakeholders;
· Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff;
· Potential project management with opportunities to potentially lead the projects.
You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Cinch will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Further and higher skill development within the business. A lifelong career with Cinch Connectors Ltd.Employer Description:Cinch Connectivity Solutions has established itself as a global leader in interconnect solutions, delivering products engineered for the toughest environments in the Military, Aerospace, and Industrial sectors. With a relentless focus on innovation, Cinch has expanded its capabilities through key acquisitions like Fibreco Limited and Array Connector, enhancing its range of connectors and optical products.
Throughout its history, Cinch has achieved notable milestones, including supplying connectors to leading commercial aircrafts in the 1960s and contributing to early U.S. space programs. Today, Cinch boasts over 80 patents, 8 global manufacturing facilities, and 43 distribution channels, continually pushing the boundaries of technology and developing solutions that shape the future.Working Hours :Monday-Friday
Hours to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Some knowledge of Microsoft,Ability to prioritise workload,Knowledge of Data Protection,Time management,Work under pressure,some knowledge of CRM Systems....Read more...
Major tasks and responsibilities
Product Lifecycle
Process new product creation requests, capturing data within the internal
Capture and update product information repository with all product-related data requested by commercial teams, customers and regulatory authorities
Review packaging, ensuring that barcodes can be scanned and accurately reflect the contents within the pack
Maintain product master data within SAP, ensuring customer orders can be processed without failure
Create master data forms for the UK and Ireland warehouses, ensuring that they can accurately receive and process orders for Bayer inventory without delay
Review data and information provided by the warehouses upon first receipt of a product to ensure local records and SAP are accurate and reflect the reality of the received product
Inventory Management
Responsible for resolving inventory quantity differences between systems in Bayer and at the respective warehouse, posting stock differences where required
Responsible for stock management activities, including recording of inventory identified as unsaleable
Working closely with the Order to Cash team, record, investigate and resolve delivery issues highlighted by the customer or the warehouse
Oversea receipt of stock into the respective warehouse, raising additional documentation as required
Responsible for managing the shared email inbox, allocating tasks to other team members to ensure that they are completed
Responsible for managing inventory stored in the office
Support the Customs Compliance Officer with document checking and filing
General
Complete training, implement and adhere to all compliance standards and policies
Ensure agreed KPIs and deadlines are met with a focus on the customers
Engage in continuous process improvement and innovative solutions to maximise contribution to the business and enhance customer satisfaction
Be agile in response to changing situations to ensure effective business continuity
Support members of the team as required
Training:
The apprentice will work towards the Business Administrator Level 3 Standard
Training is blended - a combination of in-person group training at WBTC one day a month, guided self-study and 1-1 training and review meetings
Training Outcome:Bayer Plc will provide you with a solid foundation at the beginning of your journey for a rewarding and lasting career. We believe that everyone working at Bayer has the potential to progress and you will be supported by our commitment to your ongoing training and further development.Employer Description:Bayer is a Life Science company with a more than 150-year history and core competencies in the areas of healthcare and agriculture. With our innovative and sustainable products, we are contributing to finding solutions to some of the major challenges of our time.
We bring together our people, partners and customers, placing innovation, sustainability and digital transformation at the heart of everything we do. Our products and solutions help us to deliver our vision of 'health for all, hunger for none'.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Multi Task,Work independently,Confidentiality,Time Management,Integrity,Excel....Read more...
This is a varied role and you will have the opportunity to get involved in lots of areas, the list below gives you a flavour of the breadth of the role.
• Helping with book keeping for the company through XERO.• Supporting the Compliance team to ensure the business remains compliant with its ISO9001, 14001 and 45001 accreditations.• Supporting the delivery of marketing plans.• Coordinating IT support, including IT implementation for onboarding and offboarding staff.• Booking training for employees and keeping records of courses attended• Helping the HR Business Partner with inductions and new starters• Continually improving the companies processes and procedures.• Ensuring that smooth booking, control and reconciliation of expenses and travel, including vehicles. • Communicating with overseas administration teams and the Support Services to ensure consistency. • Booking hotel accommodation and travel for colleagues and visitors• Maintaining good levels of office supplies & equipment• Supporting Health & Safety by maintaining accurate office records and arranging relevant fire and safety tests• Dealing with office repairs & maintenance by the timely instruction of subcontractors• Supporting with the organisation of work events, social activities and charity fundraising• Updating suppliers documentation.• Storing documentation correctly in the online management system.• Keeping good records to be able to report accurately as and when required.Training:We host supporting workshops regularly throughout the Level 3 Business Administrator apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a full time, permanent role within the business.
There also may be an opportunity to continue with your learning, by progressing onto a higher level apprenticeship.Employer Description:Established in 2004, Groundline is a global consultancy providing transmission and distribution lines engineering services to network operators and service providers. Over the last 20 years, our business has grown exponentially. We credit our success to one thing – our team.
We have a rock-solid reputation for being great to work with – we build long-term relationships with, and make things as easy as possible for, our customers. We take a practical approach to what we do; looking beyond spreadsheets, software and calculations.
We’re not only great at what we do; we’re also dedicated to improving our industry and society as a whole. Groundline is a global leader in providing overhead solutions and systems suitable for high wildfire start risk environments. We invest significantly in ongoing research and development, and our customers benefit from this via our clever innovations in GPS, cloud software, ICT and seismic technologies.Working Hours :8.30am - 5.00pm Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Planning & Purchasing Administrator – Leigh – Earn £12.98 to £14.42 per hour – Full Time - Immediate Start – Apply Now!Assist Resourcing are looking for Planning & Purchasing Administrators in Leigh to work with our client, who are a plastic products supplier in Leigh. Employee Benefits: Competitive Earnings: £12.98 to £14.42 per hourMonthly Site bonus (up to 5%)Company BonusExcellent Facilities: Comfortable break areasCasual DressFree, secure car parkingProfessional Development:On-going trainingFree upskilling opportunitiesAs well as offering a good work life balance, a welcoming team and Christmas shut down. Our client really do offer it all! Roles & Responsibilities:Purchasing and Planning activities:On receipt of sales orders from sales office - establish whether raw materials are on site and available to manufacture the jobDetermine most appropriate & efficient production line to plan the workFeed delivery date information back to Sales OfficeOrder any required raw materials, taking care to use correct supplier, pricing, volumes, and month of requirement.Regularly consult with production, technical and sales, to ensure that material is run to standard and on time.Stock checking on a monthly basis, receiving quantity data from warehouse, and cross checking that all items are present and correct.Any anomalies to be investigated, and the system to be updated where appropriate.Always maintaining standard raw material stock levels on site.To be able to cover other areas such as releasing sales ordersInteraction with key suppliers to discuss supply performance, pricing, volumes etc.Ad-hoc dutied include Accounts Data entry:Dealing with purchase invoices, accurately correlating invoices with goods in delivery notes, establishing the correct item and quantity has been received, and that the price is correct on the invoice to purchase order that was raisedInputting this into the accounting software, via the ERPCredit control – recording receipts from customers and allocating to the correct customer account. Maintaining records and chasing customers for overdue amountsMaintain and update company in-house databases and systems.Dealing with and responding to emailsInvoicing and dealing with queriesThe role will involve interaction with Production, Laboratory, Sales Office & Accounts / Finance. From the initial order phase through to delivery to customers and invoicing. Working Hours: You will be available to work Monday to Friday, 09:00 to 17:00. About you: To be considered for this role, you will be required to have 12 months experience in a similar role. You must be able to demonstrate experience in Customer Service, have good computer skills and have an excellent attention to detail. You will be positive, proactive and have a flexible approach to work. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, why not click to apply today?....Read more...
Onboarding:
To administer the background screening process and to liaise with new joiners regarding the onboarding process, progress and agreed start dates
To ensure IT equipment is set up and ready for the new joiner’s first day
To add new joiners to all people team systems
To carry out new joiner inductions
Offboarding:
To process leavers, including drafting resignation acknowledgement and leaver letters
To administer the exit interview process on the people team system
Employee Relations:
To administer and monitor the probation process
To draft variation to terms and conditions of employment letters, for example salary, job title or team change
To be the first line of response for people team queries, escalating to team members as required
Systems and Management Information:
To be responsible for the people team inbox, escalating emails to team members as required
To be an administrator of the people team system and provide support and training to employees on using the system
To maintain the employee folders on the people team shared drive; ensuring they are kept up to date
Recruitment and selection:
To support hiring managers by posting job adverts to Downing’s LinkedIn page and website, and collating responses
To provide administrative support to the candidate testing process
To support work experience and intern onboarding processes
Talent Development:
To manage incoming training requests from employees; ensuring approvals are in place before training is booked
To keep the learning and development tracker UpToDate
To book sessions and facilities for group training sessions
General:
To support the wider people team in project work
To act as an ambassador for Downing’s values, and to always behave in a respectful and professional manner
Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD.
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.Training Outcome:The Downing People Team is a small team, which means we work very closely together and share knowledge. The People Operations Assistant will be a key member of the team and will be exposed to the full lifecycle of the HR agenda. This is a great opportunity to become a well-rounded HR professional. Further opportunities within Downing will be dependent upon team structure and available roles at the relevant time. The opportunity to study for the Level 5 apprentice will be considered.Employer Description:Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.
For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.
From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.
Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.
As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.
Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Proficient in Word and Excel,Experience in customer service,Flexibility,Process Orientated....Read more...
Key Responsibilities:
Answer telephone calls and respond to email enquiries in a professional and timely manner
Support with maintaining accurate records of service users and carers
Assist with preparing and updating staff rotas and schedulesFile and manage documents, including care plans, compliance records, and training certificates
Help with data entry and updating the care management systemSupport recruitment administration (e.g., application tracking, interview bookings)
Ensure confidentiality and data protection is upheld at all timesProvide general office support, such as photocopying, printing, and ordering supplies
Greet visitors and assist with basic front-desk duties
Participate in team meetings and staff training
Undertake tasks as directed by the Registered Manager or Sensor Administrator
What You’ll Learn:
Administrative processes in a regulated care environment
Effective communication with clients, families, carers, and professionals
Use of care sector software systems and scheduling tools
Time management, prioritisation, and customer service skills
Understanding of CQC standards and documentation practices
Requirements:
Essential:
Willingness to learn and work in a busy care setting
Good verbal and written communication skills
Basic IT skills (Microsoft Office, email, typing)
Reliable, punctual, and well-organised
Friendly and professional attitude
Commitment to completing the apprenticeship programme
Desirable:
Previous experience in an office or care environment
GCSEs in English and Maths (Grade 4/C or above) or equivalent
Training:The apprenticeship training will be delivered by Sandwell College who will support you throughout the programme.
Training will take place in person at your place of work, you will not be requried to attend college (unless there is a requirement for you to retake functional skills).Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities for permanent employment within the business in an administrative or coordinator role.Employer Description:A Domiciliary Care Service
Desired Care 4 U is a registered domiciliary care agency that provides additional support to customers with their day-to-day life. We are here to help customers with daily tasks such as personal care, preparing meals, medication support and other activities that allow them to maintain their independence and quality of life. Our experienced caregivers strive to deliver social care to customers in the comfort of their own homes while maintaining their privacy at all times. Being an inclusive agency, we cater to individuals from a variety of racial and cultural backgrounds. Our support services include Learning Disabilities, Physical Impairments and Sensory impairments, older adults, Mental Health, complex needs, Autism and children from the Leaving Care team. We also help with Social, Physical, Domestic and Personal Care.
Desired Care 4 U also encourages and facilitates customers to engage with their communities by providing companionship and assistance for outings and social activities. By promoting social interaction and involvement, customers can experience a sense of belonging, leading to a more enriching and fulfilling quality of life.Working Hours :Hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties will include:
To act as the first point of contact for the public both on the telephone and at reception, dealing with general enquiries and signposting the public to the right information
To support the smooth running of the council and Recreation Ground Charitable Trust by undertaking general administrative support to the team
Supporting the organisation of meetings and events and attending them as necessary
To assist with taking bookings for council facilities
To report minor issues to the respective local authority
To assist in the receipt of hire income and other monies received by reception on behalf of the Council and Recreation Ground Charitable Trust
Display Council and Trust meeting agendas and other notices on council notice boards
Collate, photocopy and arrange delivery of council and trust meeting papers to councillors (either through first class post, electronically or by hand)
Receive, log and distribute all incoming and outgoing mail
Undertaking photocopying, filing and archiving on behalf of the team
Assisting to update the parish council website and social media pages when instructed
Supporting a range of council systems through data entry
Assisting with the Town Market booking process
Assisting with the Community Pavilion booking process
Monitoring council use of stationery and order new stationery supplies as needed
To attend training courses and development opportunities as appropriate
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation and as directed by the Town Clerk
Training:
Business Administrator Level 3 Apprenticeship Standard
Workplace delivery
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:The Council is responsible for managing the following assets within the localities of Newent and Cliffords Mesne:
• A picturesque and landscaped 4 acre fresh water fishing lake located in the centre of Newent town. Its beautiful surroundings provide paths and woodland walks; a haven for wildlife and an outdoor gym and children’s play area. Concerts and other social events such as The Big Lunch make the lake a very popular facility for all ages
• The Millennium Arboretum, planted with over a thousand species of trees in 2000, offers a beautiful, natural environment at all times of the year
• Newent Recreation Ground, left in trust to the Council for the use of local parishioners, which is home to the highly successful Newent Rugby Football Club and other local sporting teams. The Council also maintains a well used children’s play area within the ground
• Convenient free car parking adjacent to the Holts Health Centre and the Public Library which contains a fascinating selection of local history resources
• Highly prized allotments covering an area of 2.5 acres, offering a mixture of full, half and quarter plots
• The historic half-timbered late 16th century Market House and Heritage Centre
• Newent Cemetery in Watery Lane, which is the last restWorking Hours :30 min lunch, including attendance at college and training. Working pattern to be negotiated. May require some evening and weekend working. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
Permanent, full-time leadership opportunityProvide clinical governance and manage the delivery of high-quality clinical servicesLive the coastal dream in Australia’s sunniest capital Where you’ll be working You will be working within an Integrated Child and Youth Mental Health Service that is nationally recognised as a leader in paediatric healthcare, education and research. This health service provides a comprehensive, recovery-orientated mental healthcare service that aims to improve the mental health and wellbeing of children and young people, as well as their carer networks. The health service combines hospital and community-based facilities to provide consultation, assessment, and treatment of children and young people experiencing serious and complex mental health disorders. As Medical Director of Child and Youth Mental Health Services, you will provide clinical governance and leadership in the provision of specialist child and adolescent psychiatry services in the areas of assessment, intervention, treatment planning and evaluation, service development and registrar training. You will provide clinical governance for a variety of departments and services, including acute inpatient services at the 359-bed children’s hospital, the Community Statewide Adolescent Extended Treatment Service, Specialist and Community Teams, Forensic Programs, Early Intervention, Eating Disorders Programs, and the Queensland Centre for Perinatal and Infant Mental Health. In addition, the Professor of Child Psychiatry, and Consultants working across the Registrar Training Unit and Institute of Urban Indigenous Health also report up to the Medical Director CYMHS. You will have the opportunity to lead the implementation of effective performance appraisal and medical staff development systems, while working collaboratively with the Divisional Director on the development of multidisciplinary teams and promoting an environment of participation and collaboration for service improvements and innovations. You will also have the opportunity to support the Executive Director of Medical Services in the delivery of high quality medical administration services, and act as the Administrator of the Mental Health Act 2016 for this health service. Where you’ll be living You will be living on the southern side of Queensland’s capital, a premier lifestyle and cultural destination. Nestled along the famous Brisbane River, this region boasts sunshine all year-round, world-class museums and galleries, friendly communities, and a catalogue of pristine beaches that attract tourists from all over the world. Here, you’ll find a laid-back, greener, more sustainable way of life, with wide open spaces, parklands, and scenic natural landscapes in every direction. Residents here enjoy a lower cost of living, a more affordable housing market, and a full calendar of community events. You’ll have easy access to enviable locations that attract millions of visitors per year, like Moreton Island, the Redlands Coast, and D'Aguilar National Park. The airport is only a 20-minute drive away, offering daily national and international flights. Salary information Medical Directors can expect a total remuneration package of up to $480,675, plus super, plus benefits and incentives. Requirements Fellowship of the Royal Australian and New Zealand College of Psychiatrists (FRANZCP), or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Medical Director of Psychiatry jobs in Queensland join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
For this role, you need to be a team player and able to work in a busy environment. It’s a busy transport office.. you'll be dealing with our drivers who are out on the road, as well as liaising with other depots in the network.
Our customers are our priority, excellent customer service is a must!
You will be responsible for dealing with the day-to-day administration tasks for the business.
You will get the opportunity to learn and develop your business and customer service skills under the guidance of the small team who have a lot of experience and knowledge to share. As you progress, you will be given more responsibility and you will have the opportunity to work towards a full-time position at the end of your apprenticeship.
After training, the role will include:
General administrative duties such as data input and customer returns
Dealing with depot emails
Answering the telephone and dealing with enquiries
Daily use of our transport systems
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:Based in Skipton since 1987, Euro-Tran Despatch is a service-driven, environmentally-conscious business with a reputation for service that is second to none. We are a friendly local company, employing local people and supporting the local economy.
Euro-Tran remains proud of its association with Skipton and the Yorkshire Dales. From our Airedale Business Park Depots, we continue to support over 300 Aire Valley clients, having done so for over 30 years.
We offer a full range of services: whether you need to send a mailpack, a courier pack, packages or pallets or even an item sold on e-Bay, we will be pleased to help. We can also provide storage and offer a Picking Operation for your goods. The Environment remains at the forefront of our operations, and we make every effort to minimise our carbon footprint to ensure our business does not impact the beauty of the Dales.
In addition to our rigid Environmental Policy, we offer a Dales drop-in service to larger carriers, hauliers, and businesses for those last-leg deliveries into the Dales. By grouping such deliveries into our Skipton depot, we help minimise heavy vehicle activity along the fragile Dales lanes. Our parcel network, APC Overnight, is the largest UK network. Like Euro-Tran, APC is service-driven and is recognised year-on-year in the Triangle Express Parcels Survey (the industry “Bible”), achieving consistently better client feedback than its global peers.Working Hours :Monday to Friday, 10.00am - 6.00pm with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
If you have strong interpersonal skills and you are keen to work in a school environment, then we want to hear from you. The successful candidate will become part of a supportive, committed and experienced team where professional development and career progression is encouraged. The successful candidate will be central to a new initiative being launched in April 25.
Like us, you will be dynamic, creative and hardworking. You will have a strong desire to positively impact upon students’ learning either directly or indirectly.
You will be responsible for undertaking administrative, and organisational processes within the school under the guidance of senior staff. This role will involve maintenance and monitoring of information, and producing reports as required to support the school management process.
Duties include:
Undertake typing, word processing and other ICT based tasks including the production of letters, reports, schedules etc.
Undertaking reception duties, answering telephone and face to face enquiries and signing visitors in and out
Organising and providing clerical support, e.g. photocopying, filing, emailing, completing routine forms and responding to routine and complex correspondence
Maintaining manual and computerised records and/or management information systems
Organising events, school trips, visits by the school nurse, photographer, linked schools, parents etc.
Taking notes at meetings and circulate to attendees e.g. staff meetings
Analysing and evaluating data/information and produce reports/information as required
Sorting and distributing the internal and external mail
Collating registers and the completion of various returns as required by the local authority, DfE and partners e.g. staff attendance, supply data, aspects of Census, etc.
Managing the administration of school lettings and other uses of school premises
Assisting with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/carers and/or staff etc.
Organising cover for absent staff under the direction of the Director of Finance and Resources
Participating and assisting in the organisation/completion of examination invigilation as and when required
Collect and accurately record all money for trips, events and college activities
Prepare internal and external suspension documentation and record this information in the Management Information System
Recording events in line with School Suspensions and Permanent Exclusions Guidance from DfE.
To assist in training and developing skills of other support staff where appropriate
Undertaking personal development through training and other learning activities as required
Attending and participating in meetings as required
Being aware of and complying with policies relating to child protection, health and safety, security, confidentiality and data protection, reporting concerns as appropriate
Being aware of and supporting difference to help ensure everyone else has equal access to the facilities and feels valued, respecting their social, cultural, linguistic, religious and ethnic background
Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes.
Training Outcome:The Apprentice will be able to apply for any suitable roles which arise within the organisation. Employer Description:Saints Peter and Paul Catholic High School in Widnes (or ‘P and P’ as it’s known locally) is one of the highest attaining secondary schools in the borough of Halton. A popular choice of high school for families across Widnes, Runcorn, and the surrounding areas of Liverpool and Warrington, we are committed to delivering our vision of creating an inclusive community of excellence and opportunity. In July 2022, we were delighted to be once again awarded ‘Good’ status by Ofsted. During this inspection, we received exceptional praise over the quality of teaching in our school, the pastoral support we provide to our children, and our ambitious subject curriculum.Working Hours :This role is term time only.
The Apprentice will work Monday to Friday 08:00 to 16:00, with one day each fortnight spent in College.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Follows instructions,Accurately follows procedures,Able to prioritise effectively,Able to meet deadlines,Polite and tactful,Accurate data input,Team work,Give advice within guidelines,Oral and written communication,Reliable,Proactive attitude,Adaptable,Trustworthy and discreet,Patient and calm,Willing to learn....Read more...
As an apprentice, you’ll work full time at the Town Council and get hands-on experience of working in a multi-disciplinary Community & Culture team across a wide range of settings. You’ll gain new skills and work alongside experienced staff and for an employer that genuinely cares about you.
What you’ll do at work:
You will work 37 hours per week, usually Monday to Friday during regular office hours but with some evening and weekend working for events and other community/cultural activities.
You will get involved in working directly with artists and creative practitioners on rotating exhibitions, temporary pop-up exhibitions, and our permanent collection; arranging artists residencies and workshops as well as learning about curating our gallery spaces; organising school visits and supporting our education package.
Theatre programming and venue room hire, working with performance organisations, technical requirements and performer riders and associated liaison with external partners.
Work closely with our Events Officer on the logistics and all aspects of public events from inception to delivery, working with event management companies, health, safety and security as well as local community groups, performers and agencies.
The Business Administration Apprenticeship is delivered by East Durham College but is 100% work-based so you do all of your learning in the work environment. The Council will support you with 6 hours a week of dedicated time to work on your apprenticeship coursework and studying.
Duties whilst training will include:
As well as immersing yourself in all things community/cultural in our town, your Business Administration training will also include:
IT
You'll use multiple types of IT packages and systems (will vary depending on who you work for) to complete tasks such as writing letters and emails, perform financial processes and recording/analysing data
You may use such things as Microsoft Office and custom programs (depending on the business) and you'll develop your skills to be able to choose the right IT solution for a problem, how to update/review databases, how to record information and how to produce data analysis should it be requested
Record & Document Production:
A big part of business administration will be producing records and documents such as emails, letters, files, payments, reports and proposals
Using your IT and other skills, you'll be able to draft up letters and other correspondence, write reports and be able to review the work of others
You'll learn to respect confidential information in line with your businesses' procedures and learn how to be comfortable in coaching others to complete tasks
Decision Making:
Improve your decision-making skills to make effective decisions with sound reasoning and learn to deal with day-to-day business challenges as a responsible, mature working employee
You'll also learn to approach other, more experienced team members for advice and support as and when you need it
Interpersonal Skills
Become more confident and outgoing as you work with the people in your team and others across the business you work for
You should strive to become a role model to peers and team members, developing your skills and developing coaching abilities to train others to perform similar tasks that you will complete in your job role
Communications:
Using different channels, including face-to-face, writing and on the phone, you'll develop your communications skills as part of your apprenticeships. You'll learn to be professional and approachable in the way you communicate and may also gain an understanding of social media and how it applies to your job role
You will also learn to become confident enough to answer questions from both inside and outside the business you work for
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprenticeship is fully delivered in the workplace with a tutor
They will visit once per month
Training Outcome:
Possible progression to a full time role
Employer Description:Spennymoor Town Council is a relatively large town council serving the people of Spennymoor in south west County Durham. Formed as a Town Council in 1974 as a successor to the former Spennymoor Urban District Council, it currently has a turnover of around £2million a year and holds assets of around £11million. The town itself is growing in population, and the Town Council now serves a population of over 22,000 residents .
The Council provides a range of services for Spennymoor residents and visitors including parks and play areas, two cemeteries, over 700 allotments, a local nature reserve, community buildings, sports facilities, and the Town Hall with its art gallery, mining museum and performance spaces. The Town Council also arranges town and civic events and gives grant funding and other forms of assistance to local charities, community and sports groups.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Due to the nature of our events and activities you will also be working some evenings and weekends, so a flexible approach to work is definitely needed!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Job SummaryIntegra Education are seeking a highly organised/experienced and detail-oriented Office Administrator/Personal Assistant to join our clients team in Shipley.
The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant/Personal Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team.
Key Responsibilities:
Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion.
Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons.
Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions
Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication.
Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary.
Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired.
Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues.
IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws.
Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues.
Requirements of this role:
Proven experience as an Administrative or Personal Assistant.
Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00
Holds an Enhanced DBS on the Update Service - or willing to apply
Strong communication skills, both verbal and written, with confidence in delivering information effectively.
Highly organised with the ability to manage multiple tasks simultaneously.
Demonstrated expertise in scheduling and planning.
Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently.
Benefits of this role:
Hourly pay of £17.00 to £20.00 (UMB)
Flexible payment schedule – choose between weekly or monthly
Complimentary online CPD training courses with over 750 to choose from – fully funded by us
Comprehensive support from the dedicated team throughout the package
This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances.
If you're interested in this role and would like to learn more, please don't hesitate to get in touch by calling 01925 594 203 or emailing ....Read more...
About YouDo you enjoy juggling different tasks and priorities?Do you have the focus to complete tasks to deadlines, and have an eye for detail?Do you want a job that lets you to work flexibly?If so, read on......We are looking for someone who is organised and loves working with numbers. You will have good communication skills - both written and verbal - and enjoy working closely with other people as part of a busy team.To be successful, you’ll have excellent attention to detail and a good understanding of Microsoft Office systems. We deal with a large amount of sensitive data and information, so confidentiality is really important to our team, it’s important you understand how to handle sensitive information with care. Having an organised and logical approach to work is essential, as these are the qualities that enable us deliver on our objective of providing the best possible service to all our internal customers.You will have GCSEs at Grade C/4 and above in English and Maths, and preferably have had previous experience working within a Finance team. About The RoleAs a Finance Administrator at the Mining Remediation Authority, you will be part of the Finance team that provides a professional service to all departments. The Finance team plays an important role supporting the organisation to spend wisely and deliver value for money.This is a varied role which will give you plenty of opportunity to learn about working in a team and will develop your skills and knowledge. This role supports a number of different activities across the busy finance team and will include processing supplier invoices, expense claims and the Corporate Credit Card (GPC). You will also have the opportunity to get involved in a range of ad hoc tasks.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 15th June 2025Sifting date: W/C 16th June 2025Interviews: W/C 23rd June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
