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Modern Slavery Outreach Advocate
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements. BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 22 August 2025 Is this you? We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation. We are looking for an innovative candidate who has experience working with adults who have experienced trauma and abuse. This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills. The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area. You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Recruitment & Compliance Admin Apprentice - Remote Role
BASED IN COBHAM, SURREY Are you looking to kick-start your career in recruitment and compliance? We have a unique hybrid apprenticeship opportunity that will allow you to work in both areas, offering a varied and dynamic role. This apprenticeship can be tailored based on your skills and strengths, and the final responsibilities will be discussed during the interview/selection process. As a Recruitment & Compliance Admin Apprentice, you will play a key role in helping us deliver high-quality recruitment services and maintain compliance standards for our candidates. This is a remote working position, so you must be comfortable and set up to work from home permanently. Key Responsibilities: The role will be finalised based on the applicant’s strengths and interests. During the interview/selection stage, we will discuss the responsibilities that best match your skills and career aspirations. Recruitment Apprentice Responsibilities: Resourcing candidates through our database, job boards, and social media platforms Screening and qualifying potential candidates to ensure they meet client requirements Collecting and verifying candidate compliance documents, formatting CVs Keeping candidate and client information up-to-date in our recruitment systems Creating, posting, and managing job adverts across various platforms Building and maintaining strong relationships with candidates and clients Compliance Admin Apprentice Responsibilities: Arranging and planning candidate interviews, managing the interview process Processing application forms and carrying out security checks (e.g., DBS checks) Obtaining references for candidates Maintaining and updating candidate files to ensure compliance Identifying and reporting compliance violations or discrepancies Assisting with the onboarding process, including company inductions and document collection Updating and maintaining candidate information in recruitment software Ensuring all necessary documentation is obtained from candidates as per industry requirements Managing Outlook calendars and handling various administrative duties, including emails and phone calls What We’re Looking For: Previous administrative or sales/recruitment experience is desirable but not essential Strong organisational skills with the ability to manage multiple tasks Excellent written and verbal communication skillsHigh attention to detail and accuracy Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to handle sensitive information with discretion and integrity Comfortable working remotely A proactive and adaptable approach to work Why Join Us? Hybrid Role: You’ll have the opportunity to work across both recruitment and compliance, gaining a broad range of skills and experience Training and Development: We offer a supportive environment where you can grow professionally and develop key skills for a career in recruitment and compliance Close to Home: With this role being remote, you’ll be able to work from the comfort of your home, reducing commute times Training: Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR) of which upon completion you will be awarded the acronyms after your name Full on-the-job training will be delivered by Aqua Healthcare Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd You will also complete the Functional Skills in maths and English up to and including Level 2 (if you do not already hold the equivalent) All training will be delivered within the workplace during working hours Training Outcome:This will be discussed upon successful completion of the apprenticeship. Employer Description:Specialist permanent teacher recruitment business supporting Early Career Teachers (ECT), Teachers and Senior Leaders to obtain a permanent opportunity within a UK or International Primary or Secondary School.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative ....Read more...
Modern Slavery Outreach Advocate
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements. BCWA is the lead provider of services covering the West Midlands areas and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 22 August 2025 Is this you? We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation. We are looking for an innovative candidate who has experience working with adults who have experienced trauma and abuse. This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills. The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area. You will be involved in all aspects of case management including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Leisure Team Member Apprentice - Swimming Required
If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. The wage for this position is £294.45 per week. Upon successful completion of probation at 6 months, your wage will rise up to £554 per week (dependent on age) Please note you will be required to complete a swim test consisting of the below as part of the interview process. Jump/dive into deep water Swim 50 metres in no more than 60 seconds Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds Surface dive to the floor of the pool (deepest part) Climb out of a swimming pool unaided by ladders/steps and where pool design permits While learning with GLL you will be enrolled on a Leisure Team Member apprenticeship programme, which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship: National Pool Lifeguard Qualification (NPLQ) STA Award in Teaching Swimming STA Certificate in Teaching Swimming Level 2 Gym Instructor Your role and apprenticeship will include: Customer Experience Understanding the services and products on offer to assist with customer questions, queries and complaints Support the centre to deliver swimming lessons where required (qualification dependent) Sharing knowledge with customers on the role exercise plays in health and well-being Conducting customers' gym inductions and health screening where required (qualifications dependent) People Experience Supporting GLL's visions and values Attend and participate in all apprenticeship workshops, meetings and reviews Ensure all training and qualification deadlines are met in agreement with your tutor and manager Keep up-to-date with trends and developments in the leisure industry Business Performance Having an understanding of GLL and its position in the health & fitness industry Understanding the performance of the centre(s) that you are working in and the factors that can affect performance Operations Performance and Risk Management Supporting the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development Demonstrate equality, inclusion and diversity in behaviours and actions Attend all monthly workshops and progress meetings as per your apprenticeship standard GLL has a great range of benefits for its employees: A Values driven organisation with learning & development to support career development Discounted gym membership for you and your partner Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days & Buy A Gift 20% off GLL spa experience treatments and associated products Ride to work scheme Free eye tests and discounted glasses Good Pension schemes Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria Health assurance We are an inclusive employer. We seek and welcome diversity in our teams At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15 months.Training:Leisure Team Member Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :40 hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
SEND Teaching Assistant
SEND Teaching Assistant – Hounslow - September Start We are working in partnership with a vibrant and inclusive primary school in the Hounslow area, dedicated to placing children at the heart of everything they do. With a dynamic curriculum and a passionate, experienced staff team, the school is seeking Teaching Assistants to support across both KS1 and KS2. Key Responsibilities: Provide 1:1 and small group support for pupils with SEND Collaborate with the class teacher to foster an engaging and supportive learning environment Observe and monitor progress, offering valuable insights to teachers and parents Support classroom setup and preparation for lessons Provide constructive feedback to pupils and help them reach their full potential Continuously reflect on your own practice to enhance your contribution to the team Requirements: Previous experience working within a primary school Proven experience supporting children (references required) Hold an Enhanced Child-Only DBS (or be willing to apply for one) Able to commute to or live locally in the Hounslow area A passion for working with children with special educational needs Pay Rate: £88 - £95 per day (PAYE), depending on experience. Full-time, long-term position. Why Register with Envision Education? Experts in securing long-term and permanent roles for teachers and support staff Tailored job matching based on your preferences: role, location, and salary Fast-track registration with interviews conducted via Zoom Proven track record of quickly placing education professionals into roles Friendly and supportive team that prioritises your career goals Rated 4.9/5 on Google by educators like you Access to Primary, Secondary, and SEND schools across London and the Home Counties To apply, please send us your most recent CV today! Envision Education is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunities employer and value diversity. You must be a UK resident or hold a valid UK visa, and be willing to undergo a full DBS check. INDPRI ....Read more...
Recruitment & Compliance Admin Apprentice - Remote Role
Amethyst Education is a specialist permanent recruitment consultancy for the Education sector. We have over 20 years collaborative experience in supporting Primary and Secondary schools across the UK in finding the very best teaching talent. Are you looking to kick-start your career in recruitment and compliance? We have a unique hybrid apprenticeship opportunity that will allow you to work in both areas, offering a varied and dynamic role. This apprenticeship can be tailored based on your skills and strengths, and the final responsibilities will be discussed during the interview/selection process. As a Recruitment & Compliance Admin Apprentice, you will play a key role in helping us deliver high-quality recruitment services and maintain compliance standards for our candidates. This is a remote working position, so you must be comfortable and set up to work from home permanently. Key Responsibilities: The role will be finalised based on the applicant’s strengths and interests. During the interview/selection stage, we will discuss the responsibilities that best match your skills and career aspirations. Recruitment Apprentice Responsibilities: Resourcing candidates through our database, job boards, and social media platforms Screening and qualifying potential candidates to ensure they meet client requirements Collecting and verifying candidate compliance documents, formatting CVs Keeping candidate and client information up-to-date in our recruitment systems Creating, posting, and managing job adverts across various platforms Building and maintaining strong relationships with candidates and clients Compliance Admin Apprentice Responsibilities: Arranging and planning candidate interviews, managing the interview process Processing application forms and carrying out security checks (e.g., DBS checks) Obtaining references for candidates Maintaining and updating candidate files to ensure compliance Identifying and reporting compliance violations or discrepancies Assisting with the onboarding process, including company inductions and document collection Updating and maintaining candidate information in recruitment software Ensuring all necessary documentation is obtained from candidates as per industry requirements Managing Outlook calendars and handling various administrative duties, including emails and phone calls What We’re Looking For: Previous administrative or sales/recruitment experience is desirable but not essential Strong organisational skills with the ability to manage multiple tasks Excellent written and verbal communication skillsHigh attention to detail and accuracy Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to handle sensitive information with discretion and integrity Comfortable working remotely A proactive and adaptable approach to work Why Join Us? Hybrid Role: You’ll have the opportunity to work across both recruitment and compliance, gaining a broad range of skills and experience Training and Development: We offer a supportive environment where you can grow professionally and develop key skills for a career in recruitment and compliance Close to Home: With this role being remote, you’ll be able to work from the comfort of your home, reducing commute times Training: Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR) of which upon completion your will be awarded the acronyms after your name Full on-the-job training will be delivered by Aqua Healthcare Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent) All training will be delivered within the workplace during working hours Training Outcome:This will be discussed upon successful completion if the apprenticeship. Employer Description:Amethyst Education is a specialist permanent teacher recruitment business supporting Early Career Teachers (ECT), Teachers and Senior Leaders to obtain a permanent opportunity within a UK or International Primary or Secondary School. For 3 years running, Amethyst Education has been voted as the ‘Best Education Recruitment Company’. Our success has been down to our creative and personalised methods towards Early Career Teachers (ECT) recruitment, our passion for ensuring that we create longevity and continuity in UK and International Schools and the most important being our honesty, integrity and transparency towards Early Career Teachers (ECT), Teachers and Senior Leaders. Our successful team are made up of Ex-Teachers and Experienced recruitment professionals who understand the education market, are passionate about education and genuinely want to make a positive contribution to our future generations. The team work relentlessly to support our exclusive partnership schools in finding the very best Early Career Teachers (ECT) through to Senior Leaders.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative ....Read more...
Apprentice Teaching Assistant (working with SEN children) at Blackheath Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: 1:1 support to pupils with complex and profound multiple learning needs To facilitate the pupil’s development and skills in the use of resources, including IT To maintain pupils’ interests and motivation in their learning and development Assisting pupils with dress/changing for activities/ personal hygiene To support individual/group work across the curriculum to raise levels of achievement To support pupils with specific support programmes, e.g. speech and language To support pupils with their personal and social skills, including during break times and lunchtimes Care and welfare of pupils, include toileting and feeding as required Escorting pupils around school premises Support to School Liaise with parents and carers; ensuring there is good communication between home and school To consistently adhere to all school policies, procedures and school routines Preparation of rooms, equipment and displays To promote high standards of behaviour throughout school in accordance with the Behaviour Policy Support and promote the ethos of school Maintenance of safe environment, and follow all health and safety procedures Support to Teachers: To deliver pre-planned programmes of work and interventions. Planning and organisation of activities for children, and support teachers in the completion of assessment and other pupil records Undertaking duties during dinner time and break To assist the teacher with supervision of pupils on school trips/visits Keeping rooms, materials and equipment in tidy/safe manner Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy Support the supervision of individuals/groups of pupils at all times Support with Curriculum To assist in the teaching of the curriculum, and group/individual programmes Support to teachers in the assessment and monitoring of pupils, in accordance with school policy To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils Participation in teams/working groups on curriculum and wider school matters Involvement in meetings, such as planning, SEN etc…Attendance at some staff meetings and appropriate training sessions Development and preparation of curriculum materials It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:As well as working towards a Level 3 Teaching Assistant apprenticeship standard, you will learn job-specific skills from experienced colleagues. Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor, you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :32.5 hours per week – Monday to Friday. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Information, Advice and Guidance Advisor
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Advice and Guidance Team We know the first call or conversation can be the most difficult for those living with abuse. We also know some people just want information about how agencies can help. BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse. Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies. The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Information, Advice and Guidance AdvisorPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £23,423.40-£24,511.88Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic, fast-paced front door service. We are looking for someone who will be involved in the everyday duties to support victims/survivors of violence, alongside assisting colleagues within the organisation and liaising with external professionals. This individual must be empathetic, understand motivational interviewing and have knowledge about safeguarding against abuse. The Role: This position will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse. The postholder will provide high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support. This includes an understanding of the current/historic situation, risk assessment, victim impact and decisions on next steps. The IAG will support in general tasks of referral taking from all referral avenues and offer an initial representation for BCWA, should they wish to go on to a caseworker for interventions. The team will work within set targets for response and victims’ outcomes. This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration. It is from this first contact that the relationship with BCWA begins.If you are self-driven, conscientious, hardworking, with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Senior Information, Advice and Guidance Advisor/Caseholder
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Advice and Guidance Team We know the first call or conversation can be the most difficult for those living with abuse. We also know some people just want information about how agencies can help. BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse. Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies. The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Senior Information, Advice and Guidance Advisor/CaseholderPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £29,267 - £33,281.98Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic front door service. We are looking for someone who can manage a caseload, providing support to victims/survivors within a fast-paced environment. This individual must be empathetic, approachable and have the knowledge about safeguarding against abuse, with the opportunity of continued professional development within the organisation. The Role: This role will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse. The postholder will provide immediate high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support (Tier 1 support is defined as no more than 5 days). This includes an understanding of the current/ historic situation, risk assessment, victim impact and decisions on next steps. The senior will lead in more complex circumstances, manage the webchat and other sources of communication and lead on developing resources that can be used within the team and for the benefit of victims. Partner liaison will be essential in responding to victims. The team will work within set targets for response and victims’ outcomes. This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration. It is from this first contact that the relationship with BCWA begins. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Information, Advice and Guidance Advisor
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Advice and Guidance Team We know the first call or conversation can be the most difficult for those living with abuse. We also know some people just want information about how agencies can help. BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse. Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies. The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Information, Advice and Guidance AdvisorPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £23,423.40-£24,511.88Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic, fast-paced front door service. We are looking for someone who will be involved in the everyday duties to support victims/survivors of violence, alongside assisting colleagues within the organisation and liaising with external professionals. This individual must be empathetic, understand motivational interviewing and have knowledge about safeguarding against abuse. The Role: This position will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse. The postholder will provide high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support. This includes an understanding of the current/historic situation, risk assessment, victim impact and decisions on next steps. The IAG will support in general tasks of referral taking from all referral avenues and offer an initial representation for BCWA, should they wish to go on to a caseworker for interventions. The team will work within set targets for response and victims’ outcomes. This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration. It is from this first contact that the relationship with BCWA begins.If you are self-driven, conscientious, hardworking, with lots of ambition we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Senior Information, Advice and Guidance Advisor/Caseholder
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: Advice and Guidance Team We know the first call or conversation can be the most difficult for those living with abuse. We also know some people just want information about how agencies can help. BCWA is strengthening its first contact service to ensure that every victim who contacts the support centre gets the immediate help and support they need to make decisions to break free from their abuse. Working across the Black Country, the team will receive and take referrals from individuals and agencies, assess the immediate needs of victims, provide safety advice as well as work with other agencies. The service will encourage victims to engage in longer-term support provided by specialist advocates and collate feedback that the services always reflect the changing needs of people living with abuse. Our integrated approach provides effective, holistic support for survivors of abuse using a trauma-informed approach. We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse. Job Role Job Title: Senior Information, Advice and Guidance Advisor/CaseholderPosition available: 1 full-time position (37.5 hours, Monday-Friday, 9 am-5 pm), based at Head Office, SandwellSalary: £29,267 - £33,281.98Closing date: 22 September 2025All interviews will be held in person Is this you?We are looking for a dedicated individual to join our dynamic front door service. We are looking for someone who can manage a caseload, providing support to victims/survivors within a fast-paced environment. This individual must be empathetic, approachable and have the knowledge about safeguarding against abuse, with the opportunity of continued professional development within the organisation. The Role: This role will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse. The postholder will provide immediate high-quality information, advice and guidance to victims of domestic abuse, offering Tier 1 support (Tier 1 support is defined as no more than 5 days). This includes an understanding of the current/ historic situation, risk assessment, victim impact and decisions on next steps. The senior will lead in more complex circumstances, manage the webchat and other sources of communication and lead on developing resources that can be used within the team and for the benefit of victims. Partner liaison will be essential in responding to victims. The team will work within set targets for response and victims’ outcomes. This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confident and efficient and organised administration. It is from this first contact that the relationship with BCWA begins. If you are self-driven, conscientious, hardworking, with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...