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Apprentice Business and Customer Sales and Service Administrator
The role will include various administration duties within the sales department with the aim to develop and have more responsibility during your apprenticeship. The role requires a candidate with good IT skills as well as good communication and customer service skills. Key responsibilities: Using "Mondays" software to update Sales leads Making external appointments for sales reps Quantifying electrical drawings Assisting other departments with general administration and data input To undertake filing, faxing, record keeping, photocopying and distribution of relevant documents Answer the telephone confidently and be able to communicate in a polite and professional manner when taking helpdesk and general enquires Log all calls/job schedules with a high level of accuracy from customers and contractors Make telephone calls and be able to confidently communicate to customers, contractors and staff in a professional manner Check progress, completion of job and that all parties are satisfied Speak clearly and in a polite/friendly manner Dealing with sales and customer service queries via the telephone and e-mail Dealing with e-mailed and faxed orders Checking inputted orders with a high level of accuracy Assisting all members of the team as and when required Dealing with requests for information Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments by the required timeline Build up your portfolio of evidence on-going during your apprenticeship programme Access support from your tutor/assessor and manager when required The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Overview of Customer Service Apprenticeship Standard The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility Customer experience Product and service knowledge Skills Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours / Attitude Developing self Being open to feedback Team working Equality – treating all customers as individuals Presentation – dress code, professional language “Right first time” Functional Skills: Level 2 in maths and English is required to be completed if GCSEs have not been attained. You will be required to attend Kirklees College in Huddersfield on a Wednesday.Training Outcome: Great prospects for progression to a permanent role for the right candidate, and further progression through future training Employer Description:Operating from our purpose built 5000 square metre factory in Drighlington ideally situated in the centre of the country. Specialising in the manufacture of a comprehensive range of Industrial and Commercial products enhanced with professional lighting control systems.Working Hours :Monday to Friday Working Hours: 08:30 am to 17:00pm (Monday to Thursday). 08:30 am to 16:30pm (Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Excellent timekeeping,Excellent attendance,Ability to use Microsoft ....Read more...
Administrative Assistant Apprentice
Act as the first point of contact for visitors, parents and pupils – both in person and on the telephone, in a courteous, professional, calm and friendly manner – ensure all visitors are escorted to their destination and correctly following the safeguarding system for signing in procedures To use clerical time efficiently and to ensure smooth running of the office, maintaining up to date computer-based and manual filing systems To operate relevant IT systems such as Word and Excel, use email, ParentPay, Class Dojo, SIMS and use the internet as appropriate To provide general clerical/administrative support, including photocopying, other reprographics, completing standard forms, responding to routine correspondence and laminating Arrange school photographs, deal with administrative aspects relating to ordering and distribution Be responsible for the ordering of school uniform if requested by the parent To maintain the school diary by arranging appointments To distribute both internal and external mail – ensure staff receive messages promptly and accurately Educational visits – to assist with the booking of trips ParentPay, book buses, order free school meal packed lunches Carry out clerical work in connection with school meals service to include the weekly school meal return and other events To assist in the issue of stationery and maintain stationery cupboard Morning phone calls to parents to check absence and lateness. Monitor registers on SIMs, complete attendance daily ensuring all marks are recorded correctly To assist the Headteacher and teaching staff in the coordination of meetings for parents (ensure letters are sent out) and training courses – book courses, give information to staff, put date in diary To assist in the administration of first aid when necessary; to undertake initial and refresher training. To be aware of and comply with all policies and procedures Maintain high standards when managing confidential information, complying with the school’s data protection procedures and legal requirements at all times Contribute to safeguarding the welfare of children in school at all times To attend relevant staff meetings and in-service training Assist with organisation of events, communication and administration relating to admission of new pupils/cohortsLiaise with after school club staff Ensure that electronic and paper-based pupil records are kept updated and filed away as requested Support the organisation of school events through effective communication, carrying out administrative duties, providing organisational support and arranging tickets where required Maintain tidiness of the school office space To prepare orders, return unwanted items – keeping office and corridors tidy at all times Ensure files and paper work are achieved as requested and archive cupboard is kept tidy Regularly review own practice, set personal targets and take responsibility for your own personal development Model high professional standards and be a responsible and effective member of staff Be aware of and tolerate difference, ensure equal opportunities for all The post holder may undertake any other duties that are commensurate with the post Training:Training will take place at Cockfield Primary School five days a week at the workplace with regular visits from a tutor. Training Outcome:To be discussed at interview.Employer Description:Welcome to Cockfield Primary School, where every child’s journey matters. We are a small welcoming and inclusive Primary and Nursery School, located in the heart of Cockfield Village. Our school motto is “Care, believe, achieve together” and out ethos of care and ambition runs through everything we do/ Nestled in the heart of our rural community, we are dedicated to fostering a nurturing and inclusive environment that encourages curiosity, creativity and a love of learning. Our committed staff team aim to inspire and support each student, and their families, to ensure that they achieve their full potential academically, socially and emotionally.Working Hours :Mon-Fri, 9:00am-3:30pm with 30 minutes lunch. Role is term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative ....Read more...
Early Years Educator Apprentice Level 3
As part of your role, you will: Support the daily care and development of children aged five months to four years Assist in planning and delivering engaging activities that promote learning, creativity, and social skills Help create a warm, safe, and stimulating environment for children to thrive Encourage positive behaviour and social interactions among children Support children's personal development, including hygiene, meal times, and nap routines Work closely with experienced early years educators to learn best practices in childcare Ensure the nursery environment remains clean, organised, and welcoming Build strong relationships with children, parents, and colleagues Develop your knowledge and skills through practical experience and structured training Duties and responsibilities: Provide the highest standards of quality care and education Maintain health, safety, and security measures at all timesStay updated and act in accordance with current legislation, policies, and procedures Contribute to a programme of activities within the EYFS based on children’s interests and age suitability, working collaboratively with other staff Be an active and positive team member Attend all out-of-hours activities, including training, staff meetings, parents’ evenings, and events Assist with washing and changing children as required Provide comfort, warmth, and emotional support to all children Effectively supervise children at all times, ensuring their safety and well-being Engage and interact positively with children to enhance their learning experience Ensure a high-quality environment that meets the needs of all children Uphold hygiene and safety standards suitable for young childrenRespect the confidentiality of all information received Build and maintain strong relationships with parents, working in close partnership to support children’s development Develop your role within the team, particularly in the capacity of a key worker, keeping children’s files up to date and completing observations Carry out domestic duties as required to maintain a clean and organised environment This apprenticeship is ideal for someone who is passionate about early years education, eager to develop their skills, and committed to providing the best start in life for young children.Training:Early Years Educator Level 3 Apprenticeship Standard: On the job training with the employer whilst working towards an apprenticeship standard including Functional Skills if appropriate Regular work-based assessments/observations carried out by an ABM Training Tutor Assessor, to determine competency and meet with Awarding Body standards Training Outcome: Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary Upon completion there may be the opportunity for a permanent role and progression within the nursery Employer Description:At Grove Hall Nursery, we provide a warm, nurturing, and stimulating environment where children can flourish. Nestled in a beautifully renovated church hall in the heart of Balham, London, our private day nursery welcomes children aged five months to four years, offering a safe and inspiring space to learn, play, and grow. We believe that early childhood should be filled with wonder, discovery, and joy. Our dedicated team, led by two highly experienced managers, ensures each child receives the individual attention they need to build confidence, independence, and essential social skills. With years of expertise in childcare, we are committed to creating a secure, caring, and engaging setting where every child thrives. At Grove Hall, learning is an adventure. Our enriched curriculum includes music and movement, cooking sessions, and sports clubs, helping to spark creativity and encourage a lifelong love of learning. We are Ofsted-registered and operate Monday to Friday, 7:30 am – 6:30 pm, providing flexible childcare that fits around busy family life. We take immense pride in creating a home-from-home atmosphere, where little ones feel cherished, inspired, and excited to explore the world around them.Working Hours :Monday to Friday, 7.30am - 6.30pm (with shift patterns of 8 hrs + 1hr lunch). 40 hours per week.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Non judgemental,Patience,Eager to learn,Warm and Caring,Calm under pressure,Punctual,Calm under ressure,Enthusiastic,Empathy ....Read more...
Childcare Apprenticeship - Winchester
You’ll work closely with experienced early years professionals at our Finkley Weeke Nursery, gaining practical skills in childcare, child development, and safeguarding. Day-Day Responsibilities: To ensure the completion of your apprenticeship seeking help from your mentor where needed To constantly develop and maintain an educational play framework in line with the EYFS. Supporting children to be safe while having fun. Observe and support children’s learning Take responsibility for any “key children” as allocated and within pre-agreed timescales. Develop and maintain highly professional working relationships with team members, advisory teachers and other agencies that may visit the setting To use initiative to develop and advance both the children and the setting To follow nursery procedures and policies To be flexible within the working practices of the setting. Including undertaking certain domestic duties i.e., preparation of snack meals, cleaning etc To be involved in out of working activities i.e., training, staff meetings, fundraising, social events. Look where your skill set can be utilised and constantly look for advancement of the nursery following completion of your apprenticeship Ensure confidentiality is fully maintained at all times. Here are benefits we offer:· Career Development Plan opportunities· Varied Daily activities, outings to farms & local attractions.· Up to 34 days holiday per year· Lifestyle Benefits for you to choose (Perkbox, Xmas Bonus, Extra Holiday)· Attendance Bonus for you to choose (£600 per annum or 4 extra days holiday)· 50% off childcare at Finkley Nurseries for your children· Staff Referral Scheme up to £750· Extra Holiday on your Birthday· IPad / Tablet for work· £100 to spend on resources when you join.· Extra Holiday after 1 year of service and £300 bonus after 5 years.· 20% off food at Finkley Café and Free Entry for you, 1 extra adult and up to 3 children to Finkley Down Farm· Free Uniform and DBS· Free Flu Jabs (if requested)· And lots more … Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Early Years Practitioner – Level 2, including Functional Skills in English and maths if required.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:Established in 2020, Finkley Weeke Nursery & Preschool is a unique childcare facility in Winchester. We are passionate about providing a safe, secure and stimulating environment for children aged 2-5 years to learn and develop. We are huge believers in learning through hands-on experience and play. As part of the Finkley family of nurseries, we not only take trips to award-winning Finkley Down Farm, but also visit other points of interest such as local woods and parks. Here we extend the children’s learning through enjoyable and practical activities. However, the fun doesn’t stop there! Our nursery has a large outdoor space, which the children love to explore. The garden features its very own mud kitchen, sensory pathway, messy play area, bug hotel and parking garage for budding young motorists, along with a range of indoor activities that children can choose to get involved in.Working Hours :38 Hours Per Week (8-6PM - 4 Days Per Week between Monday-Friday)Skills: Communication skills,Organisation skills,Creative,Patience,Non judgemental ....Read more...
Monkey Puzzle - Level 3 Early Years Educator Apprentice Cheam SM3 8LR
To provide a safe, caring, stimulating educational environment, both indoors and outdoors, at all times To deliver an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress To help ensure the preschool nursery meets Ofsted requirements at all times To understand and work to preschool nursery policies and procedures, including how to deal with child protection issues appropriately and how to respond to incidents, accidents, complaints and emergencies To plan activities which ensure each child is working towards the early learning outcomes To be a key person To ensure records are properly maintained, e.g. daily attendance register, accident and incident book, risk assessments To liaise closely with parents/carers, informing them about the nursery and its curriculum, exchanging information about children’s progress and encouraging parents’ involvement To work in partnership with senior management to update and review the self-evaluation and improvement plan To undertake any other reasonable duties as directed, in accordance with the preschool aims and objectives Skills and Attributes: Empathy and understanding of children under five Excellent verbal and communication skills with children and parents Ability to write reports and keep clear and accurate records Excellent organisational skills Administrative and basic IT skills Calm and caring nature Ability to work as part of a team Able to work on own initiative Training: Over the course of 15 - 18 months (dependent upon the level of course an apprentice is being enrolled onto), you will study units such as health & safety in a childcare setting, holistic child development, safeguarding in a childcare setting, child development, communication with children, purposeful play and educational programmes, supporting children with special educational needs, collaborative working in early years childcare, wellbeing principles for children and at higher levels, child protection, data, supporting key life transitions and behaviour management (these modules may differ) Upon successful completion of the apprenticeship programme, you will achieve a 3 qualification and a TQUK Diploma in Early Years We and our employer partners are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, so a DBS check will be required for this role To make you aware, this position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’ must be declared, and you will be asked about these during the recruitment process Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA) As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption Training will include paediatric first aid qualification Training Outcome:To be offered a permanent position on completion.Employer Description:Monkey Puzzle are part of an award-winning nursery group, offering high quality childcare in their specially equipped nursery for children aged three months to five years old. They take pride to be part of the vibrant town of Walton-on-Thames that sits beside the River Thames with a historic town centre of Celtic origin in the Elmbridge borough of Surrey.Working Hours :Monday to Friday shifts to be agreedSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Apprentice School Administrator
You will be part of the team providing general clerical and administrative support, for example, photocopying, filing, answering the telephone, sending emails, dealing with outside agencies and responding to routine correspondence. You will also provide first aid support to children (following specific training) and maintain records and communications for first aid given during the school day (eg medicines given and treatment for minor bumps and bruises) Duties include: To receive visitors to the school and to communicate with courtesy and clarity to all To produce reports for example, absentees, class lists Deal with requests from Local Authority on roll numbers. Ensure Coolmilk and fruit administration is maintained accurate. To produce a weekly newsletter and termly menu and distribute to all parents via Bromcom. Deal with administration for pupil requests for holidays; liaising between the Head of School and parents with regards to whether the holiday has been authorised or not. Answer the doorbell when the main gate is closed an accompany stakeholders onto the premises. To answer all phone calls in a professional and timely manner To retrieve, deliver and update telephone messages To assist with the pupil registration process and maintain accurate records of pupils leaving school during the school day. To maintain accurate records of the arrival and departure of visitors via the Inventory System. To utilise technology to ensure effective communication with staff, parents and other groups. To maintain the office email system. To provide general administrative services to pupils, staff and other groups. To ensure that the reception area is kept tidy, informative and welcoming. To receive and check deliveries, ensure that all is distributed correctly and liaise with Finance Officer with any discrepancies. Responsibility for Data Protection Maintain the security and confidentiality of student, staff and school data by adhering to the school’s data protection policies. Process, store and share data in accordance with the UK GDPR and Data Protection Act 2018. Support the DPO in maintaining data protection compliance by reporting any breaches, potential breaches, or subject access requests (SAR) Attend data protection training as required Whilst every effort is made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply. Be the first point of call for children coming to the office for first aid - plasters, cold compress etc and providing scheduled medicines and communicating with parents/guardians if children require collection To form part of the office team to support the smooth and efficient running of the school Training:On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards. Training Outcome: Potential for permanent employment for the right candidate. Opportunity to progress to higher level apprenticeships. Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies. Gain professional skills and experience to enhance your CV and make it more attractive to potential employers. Employer Description:At Furley Park Primary Academy we aim to provide a safe, caring, supportive and stimulating environment with high quality teaching to achieve for all. We want Furley Park Primary Academy to be the best place for children who come to learn; where they are surrounded by adults who are positive and show a love for learning; where we dare to be bold and different! All who work at our academy believe that it is vital that we are all responsible for improving the basic skills of all children and also to support the raising of standards for everyone.Working Hours :Mon-Thu : 8am to 4pm Fri : 8am to 3.30pm (with 30 mins lunch break) 37 hours per week (Term Time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,understanding Confidentiality ....Read more...
Compliance Administrator Apprentice
This role will be based in the compliance team, and the candidate will be assisting with the administrative steps and customer enquiries that our business needs to take in order to stay compliant and transparent with our customers. Whilst this role will largely involve the UK teams, the candidate may occasionally need to assist our teams in Sweden. Businesses need to comply with a broad spectrum of consumer protection legislation and best practice. Good ethics and fair consumer communication is the key to trust and practicing good transparency. This occupation can be found in both the public and private sector; and offers a transferable skillset. The candidate will be reporting to the UK Regulatory Affairs Manager and will be working as part of wider international team and will have an opportunity to learn about regulatory landscapes across Europe. Initially this apprenticeship will be broken down into 3 phases. Each phase will be fully supported at each stage of the process. Phase 1 – Learning the Business Induction to Bel with UK and Group perspective Induction on the structure of the business Basic Food Safety & Compliance Training Bel Mindset Meeting the team, inductions with immediate team and key stakeholders in the wider business Learning how to use our computer systems Phase 2 – Learning the Role Take on basic administrative duties and support functions within the team utilising the learned skills Start to liaise between functions teams such as Sales, Marketing, Finance and Supply Chain Team Start to respond to external business enquiries Attend internal meetings to gain a wider understanding of how the business works and our key objectives Introduction to packaging data submission requirements, specification systems and voluntary reporting Learn about import paperwork audits Phase 3 – Doing The Job Independently occasionally attend internal meetings and occasional external meetings Basic minute taking Packaging data submission requirements, updating specification systems and voluntary reporting Ongoing basic administrative duties and support functions within the team utilising the learned skills Responding to external and internal business enquiries Assist co-ordinate projects Assist with Import Audits Occasional basic topic research Data cleansing The opportunity to join in with wider business projects The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online. As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if equivalents are not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:The Bel Group is a major player in the food industry, specialising in dairy, fruit, and plant-based products, and is one of the world leaders in branded cheeses. Its portfolio includes internationally recognized brands such as The Laughing Cow®, Kiri®, Babybel®, Boursin®, Nurishh® and GoGo squeeZ®. As an international company, our company signature, ‘For All, For Good’, reflects Bel’s commitment to healthier and responsible food for all. This mission mobilizes approx.12,700 employees every day in over 30 countries to build both a profitable & sustainable business model for the future.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Willingness to learn ....Read more...
Facilities Assistant (Law Firm) Apprentice
This is a supportive role within the Administration team and its primary purpose is to provide general administrative assistance to the legal teams in the Huddersfield office whilst working towards a Business Administration Level 3 qualification. The tasks and duties listed below are intended to describe the general nature and responsibilities of this role and it is anticipated that they will evolve over time. These duties are not intended to be an exhaustive list and the post holder is expected to undertake any reasonable request from a Partner, or other appropriate Manager. MAIN RESPONSIBILITIES/DUTIES Communicate regularly and openly with the Office Co-Ordinator to keep her updated on tasks, problems that arise, etc Accurately scan correspondence and documentation where appropriate Carry out photocopying and support secretaries with compiling legal documentation eg trial bundles etc Dealing with the archiving of files and documents and providing advice and support to the other offices on archiving queries and management Monitor printers and fax machines, replenishing with paper in a timely and routine manner Monitor stationery levels and advise the Office Co-Ordinator or their nominated deputy as necessary, when stock levels fall Assist with the opening post, accurately recording receipt of important documents, and ensure correct and timely distribution to the relevant lawyer/team Act as the first point of contact for office/facilities repair issues in Huddersfield, liaising with and seeking guidance from the Office Co-Ordinator to resolve them Ensure DX, Royal Mail post is collected/delivered to the post area and/or distributed to the relevant lawyer or department promptly; Identify unreferenced post Allocate and distribute inbound faxes and emails to the relevant lawyer/team/department Answer telephone calls (internal/external) take appropriate messages; and archive completed files Carry out the weekly fire alarm test for the office and report any issues and incidents promptly to the Office Co-Ordinator Maintain an accurate, up-to-date list of information for the office e.g. First Aiders, Fire Marshalls, etc Make local urgent ‘by hand’ deliveries e.g. to Court Take the banking for the Accounts team Provide cover for the Reception team during lunchtimes, very busy periods, and during times of holiday and sickness. This will include answering telephone calls and passing the caller on to the relevant person (for any office), greeting visitors and clients Support the reception team with meeting room management (organising meeting room spaces, providing refreshments, ensuring stationery supplies are maintained in each room, etc) Continuously look for ways to improve the office support/facilities services to the Huddersfield office and wider firm, suggesting ideas to the Office Co-Ordinator Comply with the requirements of the apprenticeship programme Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels. As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if equivalents are not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome: Great prospects for progression to a full-time position for the right candidate Employer Description:As a leading law firm, we handle a wide variety of interesting work that’s often high value and complex, giving you a prime opportunity to develop your career. We focus on providing exceptional service for clients and have a supportive, collaborative culture to ensure each member of staff plays a crucial part in this. Everyone is valued highly here. With over 150 staff, many of our lawyers are specialists in complex fields or have considerable experience in high-profile and national cases. We have offices in Leeds, Bradford and Huddersfield. We want you to excel so you can achieve your career ambitions and we can provide the very best service possible. Whatever your role, we encourage you to develop your skills and offer suitable training to help you fulfil your potential. Every employee has an important role in our success, and we’re interested to hear what you can contribute and what you’d like to achieve with us.Working Hours :Monday to Friday - office hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Process Industry Manufacturing Technician Apprentice (Level 3) - Cleenol Group Ltd
As an Apprentice, you will work closely with the Operations Manager while gaining hands-on experience across different departments in line with their apprenticeship modules. This role provides a structured learning pathway, allowing you to develop technical skills, industry knowledge and an understanding of operational excellence within Cleenol. You will play an active role in supporting operational processes, continuous improvement initiatives and day-to-day tasks within the Operations Team. Assist the Operations Manager in daily tasks, including data collection, process monitoring and reporting. Support the implementation of efficiency improvements. Work collaboratively with different departments in line with apprenticeship modules to gain relevant experience. Follow all health and safety procedures and contribute to maintaining a safe working environment. Complete relevant health and safety training and ensure compliance with Cleenol’s policies. Assist in health and safety initiatives, risk assessments and audits where appropriate. Learn about lean manufacturing principles and contribute to process improvement projects. Assist in identifying opportunities for increasing operational efficiency. Gather and analyse operational data to support decision making. Complete all apprenticeship learning modules within the allocated timeframe. Attend training sessions, workshops and mentoring sessions as required. Apply theoretical knowledge to practical tasks within the business. Work closely with different teams across the business as part of the apprenticeship and on improvement projects. Communicate effectively with colleagues and managers to support daily operations. Contribute to a positive and productive team culture. Training:Over 24 months, you’ll devote a minimum of 6 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Science Manufacturing Technician apprenticeship. You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Cleenol who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career. Being an apprentice is hands-on, so you’ll get the chance to learn things you might otherwise not have experienced in a university or college environment.Training Outcome:This role is the first step in a rewarding career within manufacturing and production. Through hands-on training and development, you'll gain the technical skills and knowledge needed to operate production equipment efficiently while ensuring quality, safety, and compliance. There’s no limit to what you can achieve while working with Cleenol, their team is at the heart of their success, and they’re looking for someone who wants to make a lasting impact. Successful apprentices have the potential to secure a full-time position upon completion of their training. With practical, on-the-job experience, you’ll develop key competencies in equipment operation, process control, and quality assurance. This apprenticeship provides a solid foundation for career progression, opening doors to specialised technical roles or leadership opportunities in the manufacturing and production sector.Employer Description:Cleenol is a family-owned business with a proud heritage and a commitment to excellence. As a certified BCorp, we uphold the highest standards of social and environmental responsibility, ensuring that our operations have a positive impact on people and the planet. Recognised as one of the Sunday Times Top 100 Best Places to Work, we foster a supportive and inclusive workplace where employees can thrive. We prioritise work-life balance and employee well-being, with 28 days’ holiday plus statutory holidays as standard, nutritious meal options on-site and family friendly benefits. At Cleenol, our values define the way we work together and contribute to our success. As part of our team, the Apprentice is expected to embody and promote our core values: Be Positive – Approach challenges with a can-do attitude and contribute to a supportive workplace. Do What You Say You’re Going to Do – Follow through on commitments and be reliable. Improve Yourself and How We Work – Take opportunities to learn and contribute to process improvements. Help Each Other – Work collaboratively and support colleagues when needed. Treat Others with Respect – Foster a culture of respect, inclusivity and fairness. Be Open and Honest – Communicate openly and constructively. Go the Extra Mile – Show dedication and enthusiasm in your work. Come to Work – Be engaged, proactive and committed to the role. Joining Cleenol means becoming part of a forward thinking, supportive team dedicated to making a difference and we are now looking for a motivated and driven apprentice to join our team as a Level 3 Process Industry Manufacturing Technician!Working Hours :Monday – Thursday, 8am to 4.30pm, Friday – 8am to 2pmSkills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Apprentice Teaching Assistant at The Holmesdale School
Understanding how pupils learn & develop: Provide feedback. Comprehend appropriate levels of learning resources. Recognise different stages of child development Technology. Using appropriate technology. Working with teachers to understand & support assessment for learning: Accurately observe. Assessment procedures. Familiar with assessment materials. Knowledge of the curriculum & context. Keeping Children Safe: Understand current statutory guidance. Importance of sharing relevant informationSkills. Developing strategies for support: Develop strategies to support & encourage pupils. Use appropriately varied vocabulary. Embed effective behaviour management strategies. Deliver interventions. Foster & encourage positive, effective, nurturing & safe learning. Recognise, adapt & respond to all pupils. Communication & teamwork: Work closely with teachers. Ensure regular communication. Deliver/lead small group teaching. Build appropriate relationships. Comply with policy & procedures. Implement current statutory guidance including ‘Keeping Children Safe in Education’ Part 1, safeguarding policies, Prevent Strategy. Undertake safeguarding training every 3 years. Support pupils’ well-being whilst embedding the importance of online safety. Working with teachers to accurately assess: Contribute to a range of assessment processes & use information effectively. Use specific feedback to help pupils make progress. Apply good subject knowledge. Using technology: Use school computer systems. Use relevant technology competently & effectively to improve learning. Ensure pupils use technology safely. Problem solving/ability to motivate pupils: Use a range of strategies including scaffolding & open questioning skills to enable pupils to access & engage in learning. Recognise the difference between pastoral & academic issues & model good behaviour for learning. Behaviours Building relationships/embracing change: Flexibility, trust, professional conduct, confidentiality & being respectful. Promote the school’s efforts to build positive behaviour for learning. Promote & exemplify positive behaviour & uphold the school ethos. Be enthusiastic & open to new ideas. Adding value to education: Praise; provide constructive & specific feedback & support pupils, helping them to achieve their maximum potential socially, emotionally & academically through peer marking & reflection. Promoting equality, diversity & inclusion: Keep pupils at the centre of everything. Promote community cohesion & cultural diversity encompassing a full understanding of the school’s ethos. Professional standards & personal accountability: Demonstrate professional relationships in line with the SAT Staff Code of Conduct, see link below. https://profiletraining.sharepoint.com/:b:/g/EXA-XIItPN5Hphv2OBfjUTUBqB3kg_92xyoxmBA9Y_Dn4Q?e=VfMG9W Be diplomatic, a positive role model & maintain confidentiality. Optimise learning opportunities. Demonstrate a willingness to learn & improve personal skill set. Work collaboratively & constructively. Engage professionally. Training: Level 3 Teaching Assistant Apprenticeship Standard. English and maths functional skills at level 2 if required. Preparation for End Point Assessment. Work-based and tutor supported online training. https://www.instituteforapprenticeships.org/apprenticeship-standards/teaching-assistant-v1-1 Training Outcome:The Holmesdale School is fully committed to providing potential permanent employment upon successful completion of the apprenticeship within their thriving learning community.Employer Description:The Holmesdale School is a well-established 11-18 co-educational school, in the heart of the Medway Valley. The school was rebuilt in 2007. This provides our community with modern, exceptionally well-resourced facilities; yet the school ethos is founded on traditional values. The School provides a safe learning environment where students can access a high quality curriculum through the Holmesdale home style of learning which ensure that students are independent, resilient and suitably equipped for life-long learning. This is achieved through celebrating personal excellence on each individuals; learning journey. The development and well-being of each individual child is at the heart of our moral purpose. These values are embedded through our moral code; honesty, kindness, courage and diligence. Our school motto is Dedicated to community, committed to equality, striving for excellence and we embrace the ECCO Values of Engagement, Character, Community and Ownership. At The Holmesdale School we unlock potential and transform lives through exceptional education. We achieve this through; • Excellent Teaching • State of the art facilities and an excellent climate for learning • Supporting students to be the best they can be • Being big enough for choice, small enough to care. Holmesdale has a friendly and supportive, but disciplined, environment and provides extensive learning opportunities which unlock student’s self-belief and aspiration.Working Hours :Monday to Friday: 08:30am-3.30pm, 39 weeks per year, 20% paid time during working hours is given to complete training, referred to as “Off the Job Training”Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Patience,High degree of confidentiality,Sensitivity with students,Sensitivity with parents,Flexible,Resilient,Some classroom experience,Empathise with children,Professional and polite,Keen to learn new skills ....Read more...
Information Communications Technician (ICT) Apprentice Level 3
Soar Valley College currently operates within a Managed Service ICT contract but also employs its own ICT support staff and develops and maintains areas of technology outside of the contract (e.g. closed systems including servers, devices, wi-fi and telephony). The ICT Technician is part of the support team and acts as a first contact in respect of providing college staff, students and other users with technical support and guidance to maximise the use of ICT and associated technology. On a day-to-day basis, your tasks will include: First point of contact for college users reporting equipment/service issues and to evaluate, prioritise and take appropriate action Record and monitor issues/trends reported to ensure quality, service and contractual compliance, value for money and user satisfaction Working with the Senior IT Technician and college management in the rollout of development projects, including liaison with external suppliers/providers Train and support, as required, staff and students (individuals and groups) in the implementation and use of IT systems and equipment (including telephony) Assisting all college users regarding password set up and changes and other data access/filter protocols Assisting college staff in setting up equipment as requested, including assemblies, meetings, whole school and/or third-party events Assisting the Senior IT Technician and college management in the maintenance and development of the college website and other electronic communication systems (e.g. plasma screens/IPTV) Assisting with the maintenance and installation of hardware and software and providing general assistance to staff when requested (e.g. SIMS, Edexcel etc.) Performing routine maintenance and repairs on devices and printers as required and troubleshooting equipment breakdowns These are just examples of tasks and essentially your role as an IT Technician is to ensure the highest levels of teaching can take place by ensuring all equipment is well-maintained and functioning, and ready to use.Training: The accredited training will be delivered by Estio Training mainly remotely at Soar Valley College Protected study time will be given and full support from your colleagues. You will also have one-to-one learning sessions with your tutor, again remotely by Teams You will be assigned a mentor and a learning buddy to help you to succeed as it is really important to us On successful completion of your studies, you will achieve the level 3 Information and Communications Technician Apprenticeship Training Outcome:The in-school team is excellent and the successful candidate will have the opportunity to learn from some superb technicians on site, as well as to experience a managed service through a national company. Soar Valley is the lead school in an academy trust with other schools, which will potentially provide further opportunities, in our school and beyond. Whilst it cannot be guaranteed, previous apprentices have gained employment in the school and are still with us today! This position offers individuals the: · guarantee of working in a fast paced and exciting environment · chance to develop skills and knowledge in a growing organisation · opportunity to take on more challenging responsibilities · potential for career developmentsupport for additional technical qualificationsEmployer Description:Our school motto of ‘Aspire, Enjoy, Achieve’ is more than just words. It really does sum up our ethos; that of working with every individual to ensure they do the best they possibly can in a supportive environment rich with opportunities. More on this can be read in our prospectus, which is available on the school website www.soarvalley.leicester.sch.uk We are an outstanding 11-16 community, comprehensive school in the city of Leicester with approximately 1560 students on roll currently, and are heavily over-subscribed every year with more first choice applications than places available. Students come from very diverse ethnic, cultural and religious backgrounds, which contributes to our unique ethos. We have a fantastic team of staff who go to great lengths to ensure every child can and does succeed in education. As a school, we value effort above all else with students; all can achieve, and they do! The staff work very effectively together and achieve excellent outcomes for our students, of which we are very proud. Even more pleasing though, are the superb relationships we have in the school, between all, which make it a great place to work, and an excellent place to begin or continue your career. IT across the school is exceptionally well led by a dynamic and inspirational Director, also Head of Computer Science/IT, who started his career here as a technician, testimony to how we value and develop staff with potential, and the fact that staff want to stay. The technician support team is headed up by a very experienced and supportive member of staff, with two others plus an onsite technician from our managed service provider. IT facilities are excellent. As well as five dedicated IT classrooms, all subject areas have access to a suite of lapsafes and there is specialist equipment in music, art, media studies for example.Working Hours :Monday - Thursday, 8.00am - 4.00pm. Monday - Friday, 8.00am - 3.30pm. Term time only (38 weeks) plus 20 hours holiday time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Highly accurate,Good time management abilities ....Read more...