We are seeking a Customer Service Administrator to join a leading Chemical Manufacturer based in West Yorkshire, on a fixed term contract for 12 – 14 months. This is an exciting opportunity for a Customer Service Administrator to become part of an established team, where the focus is on delivering an outstanding customer experience.
As the Customer Service Administrator , you will act as the first point of contact for customers, handling enquiries with professionalism and efficiency. You will support day to day administrative processes, ensuring orders are managed seamlessly and that every customer interaction exceeds expectations.
Key Responsibilities for Customer Service Administrator :
Manage customer orders from enquiry through to completion, ensuring smooth communication at every stage.
Handle queries, complaints, and order updates, following company protocols to maintain accuracy and compliance.
Process customer orders, apply costs correctly, and create all necessary documentation packs.
Provide clear information on stock availability, transport options, and pricing details.
Maintain accurate records, follow procedures, and ensure databases are up to date to minimise errors and protect revenue.
Produce invoices and where appropriate credit notes for customer orders and returns.
Set up of new customer accounts.
Experience Required Customer Service Administrator :
Experience in a Customer Service Administrator role within a fast-paced environment.
Strong communication skills, with confidence both over the phone and through email.
Solid knowledge of order processing, documentation, logistics, and order book management.
Excellent attention to detail and the ability to follow company procedures precisely when processing customer orders.
If you have the skills and experience to thrive as a Customer Service Administrator , we’d love to hear from you. Apply directly via the link below!....Read more...
Bodyshop Advisor / Customer Service Advisor:
Salary up to £35,000 per annum
Permanent Role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £35,000 Bodyshop Maidenhead
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 23 Days Holiday + Bank Holidays
- Permanent Role
- Mon to Fri only
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Leatherhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Leatherhead
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Customer Service Administrator – Paddock Wood
Hours: Monday to Friday, 7:00 am – 4:00 pm
Industry: Heavy Industry
Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Customer Service Administrator to join their friendly team based in Paddock Wood.
What You’ll Be Doing
- Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
- Answering incoming calls and responding to customer enquiries promptly and professionally
- Processing orders, taking payments, and maintaining accurate records and documentation
- Recording all visitors and customers coming in and out of the site
- Supporting various departments with general administrative duties
- Liaising with people from all walks of life — from customers to drivers to production teams
- Keeping things running smoothly in a fast-paced, hands-on environment
What We’re Looking For
- Previous experience in an administrative or customer service role
- A confident communicator who’s comfortable dealing with a wide range of people
- Strong organisational skills and attention to detail
- Someone flexible, proactive, and ready to turn their hand to anything
This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.
If this sounds like you, apply today — we’d love to hear from you!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Facilities Helpdesk Administrator - Warrington - Global Facilities Management Organisation: Utilities CBW Staffing Solutions are currently recruiting for a temporary Helpdesk Administrator to support a busy facilities helpdesk team during staff absence. This is a 5-week rolling contract with potential for extension, based on site at our clients office in Warrington, Cheshire. As a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. You'll work closely with the Helpdesk Manager and on site coordinator to ensure smooth operations and excellent service delivery. This is an excellent opportunity for someone with a background in administration, customer service or contact centre work, who is confident in communicating over the phone and thrives in a fast paced environment. Package:An hourly rate of £13.00 PAYETemporary role with a 5 week rolling contract40 hours per week, Monday - Friday (8:00am - 5:00pm)Full training & equipment provided Responsibilities:Answering incoming service desk calls and emailsLogging and categorising maintenance requests using internal systemsCommunicating with engineers, clients, and contractors to coordinate jobsProviding updates and support throughout job lifecyclesSupporting general administrative duties within the team Requirements:Previous experience in customer service or administration (office or contact centre experience ideal)Good IT skills and ability to learn internal systems quicklyMust be comfortable speaking to engineers, clients and contractors over the phoneReliable, organised and a good communicatorAvailable for the full contract duration If you are a reliable and confident administrator looking for an immediate temporary role, please apply with your full CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
Administrator
Hertford
£26,000 - £28,000 Basic + Bonus + Hybrid + Private Healthcare + Flexible Working + Immediate Start
Are you an Administrator from an FM, housing or similar background looking to join a growing, family-owned business work closely with clients, and make a direct impact on service delivery and customer satisfaction? You'll enjoy a terrific company culture and be looked after with a good package including flexible working.
This is a fantastic opportunity for a Technical Senior Administrator who is organised, people focused, confident managing processes and enjoys maintaining client relationships. If you’re looking for stability, a supportive team culture with a hybrid working aspect this will be your ideal role!
Your role as an Administrator will include:
* Leading and supporting the admin team to deliver reactive maintenance and PPM programs * Acting as a point of contact for client queries, complaints, and contracts * Attending client meetings alongside the Maintenance Manager * Managing data, reporting, and dashboards (Excel, Power BI, OneServe)
As an Administrator you will have:
* Strong background in administration or coordination (FM, compliance, social housing is a bonus!)* Excellent client service and communication skills * Organised, detail-oriented, and confident in a fast-paced environment * Based within commutable distance of Hertford.
Apply now for immediate consideration! Keywords: Administrator, Administration Manager, Senior Service Coordinator, Helpdesk Team Leader, Maintenance Administrator, Facilities Management, Social Housing, Compliance Administration, PPM Scheduling, Hertford, Hertfordshire, EnfieldThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed....Read more...
Technical Senior Administrator Hertford £40,000 - £42,000 Basic + Bonus + Hybrid + Private Healthcare + Flexible Working + Immediate Start
Are you an experienced Technical Senior Administrator from an FM, housing or similar background looking to join a growing, family-owned business where you’ll lead a team, work closely with clients, and make a direct impact on service delivery and customer satisfaction? You'll enjoy a terrific company culture and be looked after with a good package including flexible working.
This is a fantastic opportunity for a Technical Senior Administrator who is organised, people focused, confident managing processes and enjoys maintaining client relationships. If you’re looking for stability, a supportive team culture with a hybrid working aspect this will be your ideal role!
Your role as a Technical Senior Administrator will include:
* Leading and supporting the admin team to deliver reactive maintenance and PPM programs * Acting as the main point of contact for client queries, complaints, and contracts * Attending client meetings alongside the Maintenance Manager * Managing data, reporting, and dashboards (Excel, Power BI, OneServe)
As Technical Senior Administrator you will have:
* Strong background in administration or coordination (FM, compliance, social housing is a bonus!) * Leadership skills either proven or ready to step up * Excellent client service and communication skills * Organised, detail-oriented, and confident in a fast-paced environment * Based within commutable distance of Hertford, with flexibility for client meetingsApply now or call Billy on 07458163030 for immediate consideration! Keywords: Technical Senior Administrator, Administration Manager, Senior Service Coordinator, Helpdesk Team Leader, Maintenance Administrator, Facilities Management, Social Housing, Compliance Administration, PPM Scheduling, Hertford, Hertfordshire, EnfieldThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed....Read more...
SALES ADMINISTRATOR – CREWE - £26,000We are working with a fantastic company based in Crewe. Having been established for many years, our client has continued to grow and are a market leader in their industry.They are now recruiting for an experienced Sales Administrator to join their team of 3. Working 36.25 hours per week between 8am to 5pm Monday to Friday.COMPANY BACKGROUNDEstablished over 20 years ago, the company has continued to grow. A market leader in their field, their customers are King but so are their employees. Our client, truly looks after their staff, recognises hard work, achievements and dedication. They offer a relaxed but busy working environment, excellent training and support on an ongoing basis and career progression.SALES ADMINISTRATOR JOB PURPOSEReporting to the Product Sales Manager, you’ll play a key role in supporting the small sales office. You’ll be responsible for processing orders, handling customer enquiries, and ensuring smooth communication between departments to meet customer demands efficientlySALES ADMINISTRATOR KEY RESPONSIBILITIES:
Process sales and purchase ordersHandle customer enquiries via phone, email, and face-to-faceMeet and greet visitorsCheck stock availability and produce accurate quotesLiaise with workshop staff and logistics companiesGenerate invoices and maintain filing systemsProvide daily tallies of quotes/ordersGeneral administrative duties
SALES ADMINISTRATOR KEY REQUIREMENTS:
Demonstrable experience in a sales office or customer service environmentExcellent verbal and written communication skills, with strong organisational abilitiesProficient in Microsoft Word and ExcelProfessional and confident telephone mannerAbility to work effectively under pressure, both independently and as part of a teamExceptional attention to detail and a high degree of accuracyEagerness to learn and adapt to bespoke systemsExperience with sales order processing and managing high volumes of telephone enquiriesPrevious experience within a manufacturing environment (advantageous but not essential)
SALES ADMINISTRATOR BENEFITS AND PACKAGE:
Salary £26,000 APPROXWorking 36.25 hours per week Monday to FridayWorking Hours to be negotiated and agreed between 8am-5pmExcellent training and development on an ongoing basis25 days holiday plus bank holidaysChristmas shutdownDeath in service coverOn-site parkingRewards scheme which includes discount holidaysAn open, friendly, supportive working environmentGenuine opportunity for career progressionCompany events twice a yearCycle to work schemeReward and recognition awardsOnline wellness centre
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencySALES ADMINISTRATOR – CREWE– £26000....Read more...
As Customer Service Administrator, you’ll join a friendly and supportive team dedicated to providing first-class service to customers. This is a full-time, permanent position based onsite at the company’s modern, open-plan offices in Brackley.
Established in 2010, the company has experienced impressive growth and now operates across over 300 locations. Working Monday to Friday, 8:30 a.m. to 5:00 p.m., you’ll enjoy a starting salary of up to £26,500.
This opportunity is ideal for a customer service professional who’s looking to develop their career and grow alongside a successful, expanding business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.
Key Accountabilities for The Customer Service Administrator:
All administration tasks including creating emergency and planned work orders
Responding to customer calls, contact form, process work requests
Monitor engineer schedules, liaising with management team to ensure client expectations are met
Manage key accounts, supporting the team
In and outbound call handling
Dealing with any queries, customer complaints, identifying opportunities to improve process
Booking jobs on CRM
Collaborating with national accounts delivering first class service
Scheduling invoices
Uploading and processing orders
Liaising with internal teams including business development managers
Credit control for key accounts
Key Skills Required for the Customer Service Administrator:
High levels of customer service over the phone and by email
Solid administration skills
Highly organised with excellent levels of attention to detail
Adaptable in a changing environment
Credit control experience would be an advantage
Strong IT skills
What’s in it for you?
A starting salary of up to £26,500
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
....Read more...
Helpdesk Administrator - South Kensington - £33,000 per annum Are you an organised and proactive Helpdesk Administrator looking to take the next step in your career? We’re recruiting on behalf of a leading facilities management service provider who are seeking a motivated individual to join their team in South Kensington. The RoleAs a Helpdesk Administrator, you’ll be the first point of contact for clients and contractors, ensuring all queries and requests are handled efficiently. You’ll be responsible for logging jobs, coordinating engineers, monitoring service levels, and providing outstanding customer support. Key Responsibilities:Acting as the main point of contact for incoming calls and emailsLogging and tracking reactive and planned maintenance jobsCoordinating engineers and contractors to ensure timely responseProducing reports and maintaining accurate recordsBuilding strong relationships with clients and stakeholdersWhat We’re Looking For:Previous experience in a helpdesk, scheduler, or administrator role (ideally within FM, property, or a related sector)Excellent organisational and communication skillsStrong IT skills and the ability to learn new systems quicklyA proactive approach with the ability to prioritise workload effectivelyWhat’s on Offer:Competitive salary of £33,000 per annumOpportunity to join a leading facilities management service provider with excellent career prospectsSupportive team environment in a South Kensington locationIf you’re a confident communicator with strong coordination skills and want to join a respected company in the FM sector, we’d love to hear from you. Apply online or send your CV directly to Abbie at CBW Staffing Solutions!....Read more...
Accounts Administrator required to join an established customer services team at my precision manufacturing client who supply aerospace and other large engineering customers.
The ideal candidate will be an experienced Account Coordinator with experience to processing customer account orders.
Requirements
Customer service support experience in the manufacturing industry.
MS Office Suite fluency of Excel and PowerPoint
Good English and Maths.
SAP knowledge desirable.
Responsibilities
Customer account management.
Ownership of customer issues and resolution.
Orders processing.....Read more...
We are looking for a skilled and motivated Office Administrator to join a successful, independent estate agency based in Chipping Norton. As a key member of a small, dedicated team, you’ll play a vital role in supporting the day-to-day administrative functions of the office while delivering exceptional customer service to clients. This is a full-time, permanent position offering a competitive salary and standard office hours, including every other Saturday from 9:00 am to 12:30 pm.
If you’re organised, personable, and enjoy being at the heart of a busy office environment, we’d love to hear from you.
Key Accountabilities for the Office Administrator:
Being first point of contact
Registering buyers
Arranging viewings
Performing viewings
Taking on new instructions, making detailed notes
Writing property details, uploading to portals
Filing/scanning all documentation
All administration
Updating and maintaining the database
Liaising with clients on a daily basis
Key Skills Required for the Office Administrator:
Residential sales experience would be beneficial
Strong customer service skills from a customer facing role
Office administration experience
Confidential communicator
High levels of client care, including conflict resolution
Excellent rapport building skills
Proficient in Microsoft Office and CRM systems
Ability to build positive working relationships
Adaptable in a changing environment
Driving licence and own transport essential
What’s in it for you?
A competitive salary working for a very successful independent estate agency, working as part of a collaborative and supportive team. Training, development and progression opportunities.
....Read more...
As a Business Administration Apprentice at Prestige Building Supplies, you’ll work within the busy office team to provide professional administrative and customer support. Your duties will include:
Calling customers and managing enquiries over the phone and by email
Dealing with customer service issues promptly and professionally
Processing and updating website orders
Inputting and maintaining records in Sage
Handling and responding to website enquiries
Allocating and processing customer payments
Setting up new customer accounts and managing credit limits
Updating prices and product information on the CRM and website
Supporting general office administration — filing, data entry, and documentation
Working closely with colleagues across sales and accounts departments
This is an excellent opportunity to develop practical office experience in a growing and supportive business environment.Training:Business Administrator Level 3 Apprenticeship Standard Training delivered in partnership with Rochdale Training through a combination of workplace learning and training.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a full-time Business Administrator, Sales Support, or Accounts Assistant role within Prestige Building Supplies, with ongoing career development opportunities.Employer Description:Prestige Building Supplies is a leading independent supplier of building materials based in Rochdale. The company prides itself on delivering exceptional service and reliable products to both trade and retail customers. Working in a friendly and fast-paced office, you’ll gain hands-on business administration experience in customer service, sales support, and office systems — all while working towards a nationally recognised qualification.Working Hours :Monday to Thursday – 9 to 5
Friday – 9 to 4.30
1 Hour Lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
An opportunity has arisen for a Property Administrator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Property Administrator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Lettings Administrator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Lettings Administrator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Administration & Customer Service
To deal courteously and efficiently with all visitors.
Providing refreshments for visitors when required
Hotel bookings
Placing/monitoring stationery orders
Answering the telephone in a professional manner and dealing with enquiries
Monitoring machine maintenance
General photocopying
Responsible for co-ordinating the post
Dealing with stationery/stock levels and reordering as and when appropriate
Using Microsoft Packages, in particular Word and Excel
HR
Processing holiday requests
Monitoring training matrix and arranging new training
Monitoring sick leave/absence
Accounts/commercial
Processing invoices
Inputting financial data and processing invoices.
Making credit card payments
Purchase orders
Stock allocations
Daily timesheet inputs
Supply chain assistance
Operations
Assist with setup of Health & Safety files
Procore ongoing document management
Setup projects on Procore
Procore drawing uploads
Organise & Manage Files
Ensure that the Policies of the company are observed and that good practice is encouraged. This is about particularly in areas of Health & Safety, Equal Opportunities and confidentiality.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development.
The requirements to complete the programme are as follows:
Attend and be punctual for all induction session, lessons and work-based training/support sessions.
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going
Access support from your tutor/assessor as and when required
Access support from your tutor/assessor & manager as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Training:You will study at Kirklees college, following either the Business Administrator Level 3 or the Customer Service Practitioner Level 2
The standard you follow will be dependent on experience.
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Customer Service Level 2 - (after 12 months) and for Business Administrator Level 3 (after 18 months), you will gather work-based evidence, putting a portfolio together to prove competence in the required completing the Knowledge, Skilks and behaviours; you will then complete an End Point Assessment, this will involve the following:
Showcase/Portfolio - Level 2 and Level 3
Interview - Level 2 and 3
Presentation on Project - Level 3
Knowledge Test - Level 3
Practical Observation - Level 2 and 3
Professional Discussion - Level 2 and 3
You are given 6 hours time off to study each week; you are required to attend classes, face to face and via Teams at Kirklees College in Huddersfield. The study day is a Wednesday for Customer Service and Thursday for Business Level 3.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship programme.
There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Bespoke joinery manufacturing and interior fitout specialists.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping,6/12 months working experience....Read more...
Customer Service and Despatch AdministratorSalary circa £27-30k depending upon experienceSteeton, BD20 8.30-5.00 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue. The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance.Role responsibility but not limited to:-
Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary
Ideal attributes
Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise
This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES INDLS ....Read more...
Tudor Employment Agency are currently seeking a highly organised and proactive Weighbridge Administrator to work for our client based in Sheffield.The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.Rate of pay: £12.25 per hourHours of work: Monday to Friday - 07.30am - 4pmKey Responsibilities for the Weighbridge Administrator:
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectivelyAlways putting customers first and finding personalised solutions to meet their needsBuilding strong relationships with both internal and external customers to ensure we deliver the best serviceConstantly seeking ways to improve the customer experience and resolve any challenges they may faceKeeping up-to-date records and adhering to data protection regulations to ensure customer confidentialitySupporting the business by promoting products and services to our customersEmbracing a curious and proactive attitude to continuously develop knowledge and skillsWorking collaboratively with other teams to deliver timely resolutions for customersAchieving targeted growth and provide exceptional service
Key Skills for the Weighbridge Administrator:
Proven ability to put the customer first, whether it's face to face or on the phoneAn ability to take the time to truly listen to customers and understand their needs, ensuring effective communicationEnjoy working as part of a team and thrive under pressure, with a flexible and can-do approachUse strong planning and organisational skills to deliver excellent serviceShow great interpersonal skills and pay attention to detail in everything we doBe proactive, adaptable, and always willing to go the extra mile for our customersHave a passion for personal and professional growth, and a commitment to exceeding expectationsBe open to a broad range of activities and able to adapt to changing business needsGood attention to detail, speed of typing, and a friendly telephone manner are essentialA basic understanding of business finance and customer profitability is importantBe proficient in using Google Office Applications and able to learn new systems quicklyTake initiative and have a genuine interest in going above and beyond for customersPossess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5GCSEs grade C or above including Maths and English
In order to be considered for the Weighbridge Administrator vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOWEIAD/41Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
We are looking for a proactive and detail-oriented Sales Account Administrator to support our UK Sales team. In this role, you will handle order processing, CRM updates, customer communication, and sales documentation to ensure smooth day to day operations.
Key Responsibilities
Process and manage customer orders and CRM updates.
Communicate shipping details and order progress to customers.
Support the sales team with quotations, reporting, and documentation.
Coordinate with internal teams (Sales, Service, Finance, Logistics).
Follow up on overdue payments and assist with after-sales support.
Key Skills
Three years experience in sales administration, customer service, or office support.
Strong organisational skills, accuracy, and attention to detail.
Confident communicator with a collaborative, can-do attitude.
Proficient in Microsoft Office, CRM, ERP experience a plus.....Read more...
Position: Office Administrator
Job ID:1298/89
Location: Newcastle
Rate/Salary: £24,000 - £26,000
Benefits: 25 days holiday per year plus more
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Office Administrator
Typically, this person will assist with day-to-day admin tasks, ensuring smooth operations and supporting various departments. The role is based in the Newcastle upon Tyne area, and the successful candidate must be able to travel to the office.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Office Administrator :
Provide service reports and invoices within 7-10 days of job completion.
Order materials and manage supplier records.
Update holiday, sickness, and vehicle checklists.
Arrange MOT, repairs, and travel bookings.
Assist with QA documentation and waste transfer returns.
Process calibration certificates and maintain records.
Support sales team with monthly reports
Qualifications and requirements for the Office Administrator :
IT skills (Microsoft Office package as a minimum).
Excellent communication skills and a professional telephone manner.
Ability to manage multiple tasks efficiently and prioritise workloads
Reliable, accurate, and self-driven, with strong attention to detail
Customer-focused with the ability to work well in a team and independently
Be able to travel to Newcastle upon Tyne area
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Please note: candidates must be able to travel to the Newcastle upon Tyne office.....Read more...
An opportunity has arisen for a Property Coordinator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Property Coordinator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Property Assistant to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Property Assistant, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Lettings Coordinator to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Lettings Coordinator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Lettings Assistant to join a well-established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed-use developments.
As a Lettings Assistant, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day-to-day estate management functions.
This full-time permanent role offers a salary of £26,500 and benefits. During your six-month probation, you'll be office-based. After that, they're offering a hybrid setup with three days in the office and two days working from home.
You Will Be Responsible For:
* Delivering comprehensive administrative support to property managers in a fast-paced environment
* Acting as the first point of contact for resident and client enquiries
* Issuing and managing purchase orders for maintenance and compliance-related works
* Liaising with contractors to arrange site visits, coordinate access, and follow up on completed works
* Maintaining accurate records of maintenance, risk assessments, and property documentation
* Updating property portals with approved notices and communications
* Monitoring central email inboxes, ensuring timely responses and delegation of queries
* Producing and distributing client reports in line with set deadlines
What We Are Looking For
* Previously worked as a Property Coordinator, Property Administrator, Property Assistant, Property Management Assistant, Property Management Administrator, Property Admin, Lettings Coordinator, Lettings Co-ordinator, Lettings Administrator, Lettings Assistant, Tenancy Administrator, Tenancy Coordinator, Tenancy Co-ordinator, Tenancy Assistant, Estate Administrator, Estate Coordinator, Facilities Administrator, Building Management Assistant, Property Office Assistant, Property Support Administrator, Residential Administrator, Block Management Administrator, Block Coordinator, Leasehold Coordinator or in a similar role.
* Excellent customer service approach with a friendly, professional manner
* Competence in Microsoft Office applications, particularly Word and Excel
* Highly organised and self-motivated, with the ability to thrive in a fast-paced environment.
* Comfortable managing a busy workload and meeting deadlines under pressure.
* A strong team player who'll fit right into our friendly, supportive culture.
What's On Offer
* Competitive Salary
* Hybrid working arrangement
* Health and wellbeing programme
* Supportive working culture within a professional team environment
This is an excellent opportunity to join a growing organisation and develop your career within property management.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
The role will include various legal administration duties as well as providing a professional customer service; the aim is to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, photocopying and distribution of relevant documents.
Managing litigation team diary of court dates.
Assisting solicitors in progressing cases.
After training, preparation and processing of prosecution file.
After training, securing the preparation of typed statements, records of taped interviews and full transcripts and processing of audio/video tapes within appropriate time scales.
Drafting correspondence and legal documents with a keen eye on detail
Answering the telephone in a professional manner and dealing with enquiries
Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available.
Dealing with various types of correspondence, court documents and third parties.
Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times.
Respond to escalated issues from Client’s customers as required in accordance with regulations, procedures, policies and client’s service level agreements ensuring all deadlines are met.
Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed.
Provide information on disclosure, and be the first line contact in answering and resolving day to day queries
Responsible for co-ordinating the post
Using Microsoft Packages, in particular Word and Excel
Inputting data onto internal systems with a high level of accuracy
To deal courteously and efficiently with all visitors and providing refreshments when required
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support appointments.
Attend and be punctual for all lessons
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor as and when required
Access support from your manager with regards to any evidence requirements or support as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following either the Customer Service Practitioner Level 2 or the Business Administrator Level 3 (the standard you follow will be dependent on experience).
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
You will be required to attend Kirklees College for your studies.
Customer Service Level 2 – (after 12 months) and for Business Administrator Level 3 (after 18 months), you will complete an End Point Assessment, this will involve the following:
Showcase/Portfolio – Level 2 and Level 3
Interview – Level 2 and 3
Presentation on Project – Level 3
Knowledge Test – Level 3
Practical Observation – Level 2 and 3
Professional Discussion – Level 2 and 3
Training Outcome:After successful employment and completion of the apprenticeship there is a strong possibility of gaining a full-time contract.
In addition, after gaining a full time position we are willing support the right candidate to progress within the company, this may be a further training or the opportunity.Employer Description:SolicitorsWorking Hours :Monday - Friday, 9.00am - 5.00pm - 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping....Read more...
