We are seeking a Customer Service Administrator to join a leading Chemical Manufacturer based in West Yorkshire, on a fixed term contract for 12 – 14 months. This is an exciting opportunity for a Customer Service Administrator to become part of an established team, where the focus is on delivering an outstanding customer experience.
As the Customer Service Administrator , you will act as the first point of contact for customers, handling enquiries with professionalism and efficiency. You will support day to day administrative processes, ensuring orders are managed seamlessly and that every customer interaction exceeds expectations.
Key Responsibilities for Customer Service Administrator :
Manage customer orders from enquiry through to completion, ensuring smooth communication at every stage.
Handle queries, complaints, and order updates, following company protocols to maintain accuracy and compliance.
Process customer orders, apply costs correctly, and create all necessary documentation packs.
Provide clear information on stock availability, transport options, and pricing details.
Maintain accurate records, follow procedures, and ensure databases are up to date to minimise errors and protect revenue.
Produce invoices and where appropriate credit notes for customer orders and returns.
Set up of new customer accounts.
Experience Required Customer Service Administrator :
Experience in a Customer Service Administrator role within a fast-paced environment.
Strong communication skills, with confidence both over the phone and through email.
Solid knowledge of order processing, documentation, logistics, and order book management.
Excellent attention to detail and the ability to follow company procedures precisely when processing customer orders.
If you have the skills and experience to thrive as a Customer Service Administrator , we’d love to hear from you. Apply directly via the link below!....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £36,000 per annum
- 8am - 5pm Monday - Friday
- Permanent Role
I am currently working with a highly efficient and well equipped Accident Repair Centre who are now looking for an experienced Bodyshop Advisor to join their busy site in the Hook area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36K Bodyshop Hook
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
Position: Service Contract Support Administrator
Job ID: 2190/53
Location: Stockport
Rate/Salary:£24.00 per hour
Benefits: Great benefits
Type: Contract
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Service Contract Support Administrator (SAP Experience)
Typically, this person will provide efficient administrative support to the contract management team, ensuring smooth operation of service and sales processes from order entry through to delivery and invoicing. They will be highly organised, have strong attention to detail, and possess hands-on SAP experience for order management, data entry, and reporting.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Service Contract Support Administrator:
Process quotations, orders, and invoices using SAP.
Maintain accurate customer, pricing, and cost records.
Liaise with production, logistics, and finance for order fulfilment
Respond to customer queries and provide order status updates.
Generate reports and KPI data from SAP and Excel.
Qualifications and requirements for the Service Contract Support Administrator:
Proven experience in sales support, contract administration, or order processing.
Strong SAP skills (order management & reporting).
Excellent MS Office skills, especially Excel.
Highly organised with great attention to detail.
Experience in manufacturing, marine services, engineering, or a similar industry.
Knowledge of CRM systems.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it’s Aldridge site. The key purpose of the role is to provide administrative support to the team to achieve timely, accurate and high quality information output, whilst essentially delivering outstanding customer service to both internal and external customers.What’s in it for you as an Administrator? - Salary: £27,000 - Hours of work: Monday – Friday: 8 - 16:00 (40 hour week) - Location: Aldridge - Temporary 3 month assignment, with possibility of going permanent. Duties of the Administrator - General admin duties; payroll, ordering office supplies, invoicing and liaising with employees - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and email - Handling complaints and preparing credit notes - Administration of bulk orders and call offs, order book and schedule management.Requirements of the Administrator - Excellent customer service skills - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now…....Read more...
Position: Workshop Administrator
Job ID: 1298/97
Location: Newcastle
Rate/Salary: : £26,000 – £28,000 per annum
Benefits: 25 days holiday + statutory, 3% contributory pension, Career development opportunities
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position of: Workshop Administrator
Typically, this person will provide administrative support to the service department and workshop operations, managing internal systems, coordinating jobs, and supporting the delivery of key customer contracts.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the (insert job title):
Manage the administrative aspects of workshop contracts and coordinate with relevant departments
Handle incoming enquiries and ensure timely responses by the appropriate personnel
Create and manage work orders in Microsoft Dynamics, order parts, and update records throughout the job lifecycle
Approve engineers’ time sheets and allowances in Dynamics
Prepare and issue quotations, invoices, and job documentation, ensuring costs are accurate and profit marginsare maintained
Collate, format, and distribute engineers’ service reports to customers within agreed timeframes
Provide general administrative support to the Workshop Manager and wider service team as required
Attend internal and external meetings,
Support engineers with customer and internal applications and portals
Accept MOD service orders within 24 hours, produce KPI reports by the 5th of each month, and prepare MOD QRM slide packs
Qualifications and requirements for the Workshop Administrator :
Proficient in Microsoft Office (including Access)
Experience working in a service delivery or workshop environment
Strong communication and organisational skills
Desirable:
Experience managing key customer accounts
Experience scheduling engineers or technicians
Familiarity with HR policy and compliance
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.....Read more...
Technical Senior Administrator Hertford £40,000 - £42,000 Basic + Bonus + Hybrid + Private Healthcare + Flexible Working + Immediate Start
Are you an experienced Technical Senior Administrator from an FM, housing or similar background looking to join a growing, family-owned business where you’ll lead a team, work closely with clients, and make a direct impact on service delivery and customer satisfaction? You'll enjoy a terrific company culture and be looked after with a good package including flexible working.
This is a fantastic opportunity for a Technical Senior Administrator who is organised, people focused, confident managing processes and enjoys maintaining client relationships. If you’re looking for stability, a supportive team culture with a hybrid working aspect this will be your ideal role!
Your role as a Technical Senior Administrator will include:
* Leading and supporting the admin team to deliver reactive maintenance and PPM programs * Acting as the main point of contact for client queries, complaints, and contracts * Attending client meetings alongside the Maintenance Manager * Managing data, reporting, and dashboards (Excel, Power BI, OneServe)
As Technical Senior Administrator you will have:
* Strong background in administration or coordination (FM, compliance, social housing is a bonus!) * Leadership skills either proven or ready to step up * Excellent client service and communication skills * Organised, detail-oriented, and confident in a fast-paced environment * Based within commutable distance of Hertford, with flexibility for client meetingsApply now or call Billy on 07458163030 for immediate consideration! Keywords: Technical Senior Administrator, Administration Manager, Senior Service Coordinator, Helpdesk Team Leader, Maintenance Administrator, Facilities Management, Social Housing, Compliance Administration, PPM Scheduling, Hertford, Hertfordshire, EnfieldThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed....Read more...
Warehouse Administrator and Customer Service Agent
Location: Paddock Wood
Contract Type: Permanent
Salary: £28,080pa
Hours of Work: Monday to Friday 8am - 5pm
- Join a fast-paced and supportive environment focused on delivering excellent service
- Play a key role in enhancing the customer journey for a leading eCommerce fulfilment provider
- Develop your skills in customer service, problem-solving, and warehouse operations
- Benefit from a competitive hourly rate and permanent contract
Our client, a leading provider of premium eCommerce fulfilment solutions, is seeking a proactive and customer-focused Warehouse Administrator and Customer Service Agent to join their team in Paddock Wood. This is an excellent opportunity for a candidate with a strong work ethic and attention to detail to make a positive impact on the customer experience.
Position Overview
As a Warehouse Administrator and Customer Service Agent, you will serve as the first point of contact for customers, handling inquiries via email, phone, and chat. Your role will be crucial in ensuring customer satisfaction by providing accurate information, resolving concerns efficiently, and collaborating with internal teams to implement corrective actions when necessary.
Responsibilities
- Act as the primary point of contact for customers, addressing inquiries through various channels
- Provide accurate and timely information on orders, shipping, and product availability
- Work closely with internal teams to escalate and resolve customer concerns promptly
- Record and track customer interactions for accurate reporting and analysis
- Conduct stock investigations and warehouse error checks, implementing corrective measures as needed
Candidate Profile
- Proactive, can-do attitude with a strong customer-first mindset
- Proficient in Microsoft Word and Excel
- Excellent attention to detail and accuracy
- Strong communication skills, both written and verbal
- Solid work ethic, reliability, and a focus on quality
- Previous warehouse or fulfilment experience and familiarity with warehouse management systems (preferred but not essential)
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Retail Installation Support AdministratorLocation: Clevedon BS21Salary: £24,000 per annumBritannia Windows is one of the South West’s leading manufacturers and installers of high-quality windows, doors, and conservatories. With over four decades of industry experience and a strong focus on British craftsmanship, we pride ourselves on delivering premium products backed by outstanding customer service. Our Bristol office is now looking for a driven and detail-oriented Retail Installation Support Administrator to become a vital part of our growing team.Role OverviewAs a Retail Installation Support Administrator, you will be at the heart of our operations-supporting the coordination and delivery of retail installations while ensuring our customers receive the highest standard of service. This is a varied and rewarding role that combines administrative duties, customer care, and internal coordination.Responsibilities
Act as the first point of contact for all customer and installer telephone queriesDeliver exceptional customer service, handling queries, updates, and complaints efficientlyMonitor and follow up on customer reviews and feedback across platformsTrack and assist with payment monitoring, chasing outstanding balances when necessaryAuthorise, process, and track supplier and contractor invoicesMaintain and update CRM and internal databases with accurate job and customer informationProvide daily administrative support to the retail installation teamAssist with scheduling installations and coordinating diariesGenerate reports, update spreadsheets, and support wider operational projectsWork closely with internal teams, suppliers, and contractors to ensure project timelines are met
Skills and Experience Required
Strong attention to detail and high accuracy in administrative tasksFriendly and professional telephone manner with excellent communication skillsCustomer-focused with a genuine passion for delivering high service standardsProficient in Microsoft Office and experience with CRM or scheduling systemsAble to manage multiple priorities and meet tight deadlines under pressurePrior experience in an administrative or operational support role (ideally in a retail, construction, or installations environment)Team player who can also work independently with minimal supervisionExcellent organisational and time management skillsA proactive, solutions-based approach to problem-solving
What you will get in return:
Competitive salary of £24,000 per annumFull-time, permanent role in a stable and well-established companyFriendly, supportive team environmentOpportunities for career growth and development within a respected brandConvenient Bristol location with on-site parking and good transport linksBe part of a company that takes pride in its British-made products and excellent service
Interested in this Retail Installation Support Administrator role? Please apply with your updated CV. INDHS ....Read more...
SUPPLY CHAIN COORDINATOR
MACCLESFIELD – OFFICE BASED
UPTO £34,000 + GREAT CULTURE + GROWTH
THE OPPORTUNITY:
Get Recruited are working with an empowering business with cutting-edge technology solutions that drive success and growth. As a Supply Chain Coordinator, you will manage the smooth flow of goods and information across the supply chain, from processing orders and coordinating transport to handling customer and supplier relationships - ensuring deliveries are on time, cost-effective, and accurately documented.
This is a fantastic role for someone from a Supply Chain, Logistics, Customer Service Administrator, Sales Administrator, Sales Support or similar role.
THE ROLE:
Oversee logistics operations, including shipping, transportation, and distribution, to ensure on-time and cost-effective deliveries.
Track shipments and address any transportation-related challenges or delays proactively.
Establish and maintain strong relationships with key customers and suppliers.
Daily processing of orders.
Building robust relationships with key customers and service providers.
Handling of all customer related sales orders, order confirmations, invoices, deliveries, returns.
Maintaining and updating the company database.
THE PERSON:
Must have experience within a sales, supply chain, administrator, customer service or similar role.
Experience within the manufacturing industry is a bonus.
Superb Microsoft Office skills and experience with SAP.
Ability to work in a fast-paced environment and juggle multiple tasks at once.
Exceptional communication and interpersonal skills.
Export experience would be a huge bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
We are looking for a highly organised Sales Administrator to join a small, dedicated team based onsite in Kidlington. The company are a global leading manufacturer of audio products. Providing first class response to customer and distributor enquiries and orders, working closing with the internal teams to ensure delivery on time. This role is pivotal within the business ensuring customer satisfaction throughout the process. The role is full time and permanent offering flexible start and finish times and a salary of between £26,000 and circa £28,000.
Key Accountabilities for the Sales Administrator:
Providing efficient processing of orders
Processing any returns accurately
Maintaining and updating customer database
Providing administration support to the sales, service and logistics teams
First line support for customer enquiries
Liaising with all internal teams on a daily basis
Providing first class customer service for customers throughout the process
Occasionally supporting shipping team with picking and packing
Key Skills Required for the Sales Administrator:
Experience of international trade and export
Knowledge or ERP/MRP systems
Confident communication skills
High levels of customer service over the phone and via email
A confident self-starter able to prioritise workload
Highly organised administration skills with meticulous attention to detail
Adaptable in a changing environment
Excellent computer skills
What’s in it for You?
Salary of between £26,000 and circa £28,000
24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)
5 hours per week with flexible start/finish times
Training and development opportunities
Annual bonus
Company pension
Salary Extra Health perks scheme
Cycle to work scheme
Group income protection scheme
Group life insurance scheme
Employee discounts on products
Employee assistance programmes
....Read more...
CUSTOMER SERVICE ADMINISTRATOR
MACCLESFIELD – OFFICE BASED
UP TO £34,000 + GREAT CULTURE + GROWTH
THE OPPORTUNITY:
Get Recruited are working with an empowering business with cutting-edge technology solutions that drive success and growth who are looking for a Customer Service Administrator to provide exceptional support across the order process, from managing customer enquiries and processing sales orders to coordinating deliveries and liaising with suppliers.
In this varied role, you’ll ensure every order is handled accurately and efficiently, build strong relationships with customers and service providers, and play a key part in keeping operations running smoothly.
This is a fantastic opportunity for someone with experience in Customer Service Administration, Sales Administration, Sales Support, or Supply Chain Coordination who is looking to join a collaborative and supportive team
THE ROLE:
Process customer orders daily, ensuring accuracy and attention to detail.
Handle all customer-related documentation including order confirmations, invoices, deliveries, and returns.
Coordinate shipments, transportation, and distribution to ensure on-time and cost-effective deliveries.
Track orders and proactively resolve any delivery or transport-related issues.
Build and maintain strong relationships with customers, suppliers, and service providers.
Maintain and update the company database to ensure records are accurate and current.
THE PERSON:
Previous experience in a Customer Service, Sales Administration, Supply Chain, or similar role.
Manufacturing industry experience is an advantage.
Strong Microsoft Office skills and ideally experience using SAP.
Able to work in a fast-paced environment and manage multiple priorities.
Excellent communication skills with a strong customer focus.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Helpdesk Administrator - South Kensington - £33,000 per annum Are you an organised and proactive Helpdesk Administrator looking to take the next step in your career? We’re recruiting on behalf of a leading facilities management service provider who are seeking a motivated individual to join their team in South Kensington. The RoleAs a Helpdesk Administrator, you’ll be the first point of contact for clients and contractors, ensuring all queries and requests are handled efficiently. You’ll be responsible for logging jobs, coordinating engineers, monitoring service levels, and providing outstanding customer support. Key Responsibilities:Acting as the main point of contact for incoming calls and emailsLogging and tracking reactive and planned maintenance jobsCoordinating engineers and contractors to ensure timely responseProducing reports and maintaining accurate recordsBuilding strong relationships with clients and stakeholdersWhat We’re Looking For:Previous experience in a helpdesk, scheduler, or administrator role (ideally within FM, property, or a related sector)Excellent organisational and communication skillsStrong IT skills and the ability to learn new systems quicklyA proactive approach with the ability to prioritise workload effectivelyWhat’s on Offer:Competitive salary of £33,000 per annumOpportunity to join a leading facilities management service provider with excellent career prospectsSupportive team environment in a South Kensington locationIf you’re a confident communicator with strong coordination skills and want to join a respected company in the FM sector, we’d love to hear from you. Apply online or send your CV directly to Abbie at CBW Staffing Solutions!....Read more...
We are looking for two temporary Customer Service Administrators for an immediate start to join a company in Banbury for a very busy peak period. The roles are temporary for up to four weeks with any hourly rate of £13.00 - £14.00 an hour, 37.5 hours a week, Monday to Friday 8.30 am to 4.30 pm. There is the potential for the roles to go permanent with term time only hours.
Key Responsibilities for the Customer Service Administrator Role:
Taking inbound calls from customers
Offering first class customer service over the phone
Creating quoteson the CRM system
Keeping the database updated
General admin support, data entry
Key Skills Required for the Customer Service Administrator Role:
Excellent telephone manner
High levels of customer service
Excellent administration skills
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills
Able to work on own initiative
What's in it for you?
An hourly rate £13.00 to £14.00 an hour 37.5 hour week
Paid weekly, a week in arrears
Up to four weeks assignment with an immediate start
Potential to go permanent with term time only hours
Working as part of a supportive and collaborative team
8.30 am to 4.30 Mon – Fri with 30 mins for lunch
....Read more...
The Company:
Selling a market leading brand of Heavy Plant Machinery with excellent reputation in the marketplace.
Well recognised international coverage.
Excellent team ethic within the business.
A global industrial solutions provider with a strong UK footprint
Dedicated to delivering reliable and high-quality parts and equipment
Works closely with key clients in logistics, construction, and heavy equipment sectors
Benefits of the Sales Administrator
£30,000–£33,000 basic
25 Days Holiday + Bank Holidays
Hybrid Working
Employer Pension Contribution up to 10%
The Role of the Sales Administrator
Responsible for the full order process for construction equipment
Communicate with suppliers, logistics teams, and customers to ensure smooth fulfilment
Handle shipping documentation, invoicing, and margin compliance
Provide updates, pre-shipment invoices, and delivery reports to customers
Collaborate with internal departments including sales, finance, and trade finance
Ensure all transactions are compliant with company credit terms and procedures
Support colleagues and participate in cross-training for team coverage
The Ideal Person for the Sales Administrator
Previous Sales Administrator experience or similar experience.
Strong organisational and customer service skills.
Excellent verbal and written communication.
Intermediate or advanced Excel skills; ERP experience advantageous.
Background in logistics or freight forwarding ideal but not essential.
Able to multitask, manage priorities, and solve problems under pressure.
If you think the role of Sales Administrator is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director, across the UK and internationally.....Read more...
Sales Administrator
Location Bournemouth
Salary - £25,000 - £27,000 per annum DOE
Hours Monday Friday, 9am 5pm
Our client is looking for a Sales Administrator to join their small but dedicated team. This is an exciting opportunity for someone who is technically minded, self-sufficient, and eager to take ownership of their work. You will be responsible for supporting sales, customer service, and logistics operations, as well as contributing to projects. This is a hands-on role where initiative and problem-solving are key.
Duties
- Process customer orders and prepare accurate quotations
- Manage inbound calls and deliver professional customer support
- Handle post-sales enquiries, including returns and account queries
- Keep customers updated on shipping, delivery, and back-order status
- Track shipments, resolving or escalating courier issues as needed
- Maintain up-to-date and accurate customer records in internal systems
- Generate reports and collaborate with colleagues across departments
- Contribute to technical projects involving specifications, prototypes, compliance, and supply chain activities
Skills
- Technically minded, curious, and able to work with minimal supervision
- Confident with IT systems and quick to learn new software
- Strong communication skills with a professional telephone manner
- Excellent attention to detail with the ability to work accurately under pressure
- Highly organised with the ability to prioritise and manage multiple tasks
- A collaborative team player, comfortable working in a small, supportive team
- Experience in technical or industrial environments is highly desirable
Candidates with administration or customer service experience in technology, aviation, engineering, manufacturing, logistics, or warehousing/distribution will be well-suited to this role.
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!
....Read more...
Customer order processing – entering orders for pumps, valves, and automation products into the system.
Handling customer enquiries – responding to calls and emails from OEMs, distributors, and resellers.
Maintaining records – updating databases for sales, stock, and service jobs.
Internal communication – working with the Operations Team to track job progress.
Market & customer data – helping gather and organise customer and industry information for reports.
Office administration – filing, scanning, and supporting general office duties.
Training:An apprenticeship includes regular training with Bridgwater and Tauton College. At least 20% of your working hours will be spent training or studying.
Your training course: Business Administrator, equal to Level 3 (A level)Training Outcome:Business Administrator - full-time position responsible for supporting customers, accurately processing orders and coordinating with internal departments to ensure smooth and efficient operations.Employer Description:KSB Limited is a prominent UK subsidiary of the global KSB Group, specializing in the manufacture and service of pumps, valves, and associated systems. The Bridgwater office is integral to the company's UK operations, supporting a diverse range of industries with tailored solutions and services.Working Hours :Internally-based role, spending 5 days per week in the Bridgwater office when college participation isn’t required.
Start – 8:30am.
Finish – 4:30pm Mon –Thurs, 4:00pm Fri.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Non judgemental,Patience,Prompt action....Read more...
Provide exceptional customer service to clients and tenants, addressing inquiries and resolving issues promptly and professionally
Maintain a positive and professional demeanour while interacting with customers, ensuring a high level of satisfaction
Serve as the primary point of contact for assigned key accounts, building and maintaining strong relationships with clients
Understand the specific needs and requirements of key accounts, ensuring that services are tailored to meet their expectations
Regularly communicate with key account clients to provide updates on service delivery, address concerns, and gather feedback
Reporting on outstanding breakdowns
Gas servining compliance
Booking gas safety checks
Communicating with tennants
Documentation and record keeping
Training:
Business Administrator Level 3
On the job training
Training will be provided with Juniper training with a skills coach on line interactive classroom
Training Outcome:
Full-time customer service administrator position with the company
Team leader
Employer Description:A family run and customer focussed company specialising in sustainable and efficient heating solutions.
Renuvo started in 2010 as an initiative to meet the needs of an increasing demand for renewable energy heating solutions. As gas and oil heating specialists, Renuvo became one of the first registered installers who were able to offer its clients Air and Ground source heating along with Biomass, Solar PV + Battery Storage and Solar Thermal. This provided access to large amounts of government funding, helping our customers to reduce capital costs as well as their carbon footprint.Working Hours :Monday to Friday 08.00am till 4.00pm or 09.00am till 5.00pm, flexible to suit the learner.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Compassionate....Read more...
Job Role: Office Administrator
Salary Expectation: £28,000 – £34,590 depending on experience
Hours: 40 hours per week but maybe required to work additional hours as per the business needs
Benefits: After service for 1-year applicants will be offered a Private Healthcare scheme and Company bonus.
Location: Hybrid – Home and Office Based (Egham / Rickmansworth)
Well-established and experienced corporate and promotional product supplier require a full-time role Project Administrator – head office based in Rickmansworth but the role is remote so there is only occasional meetings in the Rickmansworth / Egham areas.
This is a hybrid role of flexibility in working from home and being office based when required.
The Project Administrator will be responsible for managing project schedules, critical timelines, coordinating departments, tracking project progress, and ensuring timely delivery of promotional products. Additional tasks include maintaining project documentation and processes, assisting with budgeting and some accounting duties, liaising with suppliers and clients to ensure project requirements are met and involvement in the company’s social media platforms and website.
The role also requires similar duties and tasks to be carried out for an associated company as necessary.
Skills Required:
Project management skills: scheduling, coordinating, and tracking project progress
Administrative skills: maintaining project documentation, assisting with budgeting, placing orders
Communication and interpersonal skills: liaising with suppliers and clients, ensuring project requirements are met in a timely manner
Ability to meet deadlines is crucial
Problem-solving and analytical skills
Relevant experience in the promotional products industry is desirable but not essential
Excellent organisational skills and attention to detail
Ability to work in a high-pressure environment whilst maintaining customer service and delivery
Previous corporate business experience
Proficiency in Office and Outlook based platforms especially Excel
The ideal candidate would possess the following:
Strong communication and interpersonal skills
Go above and beyond when necessary
Proactive behaviour and approach to the role
Professional approach, confident, team player, enthusiasm and be able to demonstrate initiative.
Highly organised, attention to detail and be able to prioritise workload....Read more...
Maintenance Administrator Salary circa 26-28k dependent on experienceJob type: Permanent 8.30am to 5.30 pm Monday to FridayLeeds, West Yorkshire – office basedWhat to expect:
We offer fully-supported internal trainingCompany mobile provided once probationary period has been passedCompetitive salary with yearly reviews20 days holiday (plus bank holidays), increasing a day each year after 2 years in serviceFriday breakfastsAnnual bonus (performance based)
THE ROLEOur client is looking to recruit an experienced office-based coordinator to work within a property repair and maintenance company.Roles and responsibilities will include:
You will join a small close-knit team providing first line support to all our customers –these include tenants, clients, contractors and other external parties, whilst working closely with our internal teams, ensuring all maintenance tasks are managed quickly and effectively.Maintaining & reporting accurate file notes and all other administrative tasks that arise.Our business is forever growing and, therefore, we need you to be able to demonstrate exceptional organisational skills and teamwork. This role is a heavily customer focused role and as such we require you to have experience in giving excellent customer service as you will work closely with our tenants, engineers and clients.
What we are looking for:
Excellent Customer Service SkillsArticulate thinkerGreat CommunicatorComfortable working in a fast-paced office Good organisational skillsComputer literateExperience in multi-taskingExperience working within the property sector is not a requirement for this role but preferred
Interested in this Maintenance Administrator role? If you feel that you possess the relevant skills and experience then please send your cv by return. INDHS ....Read more...
We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
The Business Administrator role will be instrumental in managing and enhancing customer relationships within the financial sector. The role aims to ensure customer satisfaction by delivering exceptional customer service. The Business Administrator will provide support to three financial advisors. This position is crucial for maintaining the company's reputation and fostering loyalty among clients.
Key Responsibilities:
Responsible for the reception area, including greeting clients and providing a positive and welcoming experience
Answering the telephone, taking and passing on messages by email
Managing and monitoring the sales force database which includes matching fees to clients on the CRM system
Preparation of pre-meeting documentation which includes creating client valuations and illustrations as directed by the advisers
Managing client appointments including scheduling and follow up as appropriate
Handling client post and scanning documents to their files
Management of quarterly bulk client mailing
Management and distribution of company emails received through our website
Assist our Customer Relations Manager in the preparation of client’s periodic suitability reports following their annual reviews
Training:The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification.Training Outcome:Career progression possible in time to other more experienced roles within the company for example Customer Relations Co-ordinator.Employer Description:NKT Financial Solutions was founded in 2007 and offers expert advice to individuals and businesses covering everything from pensions, savings and investments to insurances and mortgages.Working Hours :Monday - Friday (9am-5pm) - 1-hour lunch breakSkills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Attention to detail,Customer care skills....Read more...
Answering incoming calls and handling enquiries in a professional and friendly manner
Greeting visitors and maintaining the reception area
Managing incoming and outgoing post
Scanning and filing company documents including daily works orders and signed delivery notes
Maintaining office supplies and purchasing to replenish stocks such as stationary, coffee supplies etc
Supporting the team with general administrative duties as required
Ordering of team company lunch every Thursday
Monitoring the general housekeeping of the office
Bank Reconciliation using our accounting software Xero
Processing of purchase/sales invoices
Credit control / managing overdue balances
Assisting with monthly profit and loss reports
Ensuring MRP systems are accurate including customer / supplier information and credit balances
Issuing monthly statements
Liaising with customers to resolve any queries with regards to invoices received
Overseeing jobs through production via management of job cards
Producing daily dispatch plans to advise Production Managers of which jobs are scheduled for delivery the following day
Printing delivery notes and reviewing the delivery schedule to ensure jobs are grouped together for delivery where possible
Assisting with ordering of raw materials where required
Monitoring consumable levels and purchasing to ensure minimum stock levels are kept
Filing material certificates and emailing to customers as requested
Arranging transportation for courier orders
Manging overdue jobs and chasing these through production
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
In line with the expansion of the business and investment into a second laser the Office Administrator Apprentice would have the potential to progress to Office Administrator
Employer Description:Temla Laser offers meticulous attention to detail, exceptional customer care, and professional service, whether you need a custom furniture bracket or a large batch of engineering profiles.Working Hours :Monday - Thursday, 06:30 - 15:30
and Friday, 06:30 - 13:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
? Managing customer bookings via phone and online and updating the service diary.
? Liaising with workshop managers and technicians to coordinate jobs efficiently.
? Sourcing parts, calculating labour costs, and preparing accurate job pricing.
? Building and upselling customer work, including preparing vehicle reports.
? Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
? Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
? Strong understanding of motor vehicles and the automotive trade.
? Skilled in customer engagement and handling enquiries professionally.
Shift:
? Monday - Friday: 8am to 5.30pm
? 1 in every 3 Saturdays: 8.00am to 1.00pm.
? 1 hour lunch break
What's on offer
? Competitive salary.
? 22 days Paid holidays and bank holidays.
? Company pension scheme.
? Employee discounts
? Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy ....Read more...
Tudor Employment Agency are currently recruiting for an Administrator to work for our client based in Newport, NP10.Salary: £12.21 per hourDuties of the Administrator will include:
Answering all inbound calls in a polite and professional manner logging the details accurately in Salesforce.comBuilding strong relationships with both external and internal customersEnsuring prompt resolution of complaints with a strong focus on customer retentionAs credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.comFulfilling Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislationUndertaking any other such duties as may reasonably be required within the Service CentreUndertaking any training and development as requiredSupporting the Administration Coordinator in ad hoc projects
In order to be considered for the role of the Administrator:
Numerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detailPrevious administration experience
Hours of Work: 8.30am – 5pm Monday to FridayIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAVEOADM/35Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
We are currently seeking a dynamic and experienced Supply Chain Administrator to join the team based in Banbury. This role, reporting directly to the Supply Chain Team Leader.
The purpose of the role is to support the Group Supply Chain Team Leader in delivering a cost-effective and efficient supply chain, ensuring on-time supplier deliveries, stock availability, and product quality.
Key Responsibilities for the Supply Chain Administrator
Issue purchase orders using the CRM standard processes for Order Summary Processing
Place orders against forecasted or reorder point products and for other items as required
Maintain regular contact with suppliers to ensure deliveries are on time and in full
Escalate any potential delivery issues to the Supply Chain Team Leader
Liaise with finance to track and process supplier payments and resolve any related issues
Work closely with the warehouse to ensure smooth material flow and resolve product queries
Keep the sales team informed of any price changes
Manage non-conforming deliveries promptly and resolve invoice queries
Ensure all order confirmations match accurately
Conduct weekly reviews of supplier and customer back orders to improve order fulfilment
Experience, attributes, and skills required for the Supply Chain Administrator
Previous administration experience
Excellent communication and relationship building skills
Ability to work well both independently and in a team
Excellent attention to detail
Strong organisational and planning skills
Intermediate MS Office skills
What’s in it for you?
A starting salary of up to £27,500
Hours 38.5 hours per week 08:30-17:00 (Monday to Thursday), 15:30 finish Friday
31 days holiday including bank holidays which rises with service
Company annual bonus
Holiday buying scheme
Health shield cash plan scheme for you and dependents
Discount platform
Life insurance and pension
Long service incentives
Varied and challenging journey with a continuously growing company
Office based, this role does not offer hybrid working
Free car parking and more!
....Read more...
