You will be working with an experienced team who will pass on a wealth of knowledge, provide extensive training and 121 coaching to improve your skills.
Your responsibilities in this role will include the following:
Talking to customers, assisting with orders
Answering messages and emails, timely and effectively
Providing exceptional customer service through all channels
Liaising with courier companies to track parcels
Building a relationship with key customers
Dealing with feedback and complaints to maximise customer retention
Any other admin duties as required
Training:Business Administrator Level 3 Apprenticeship Standard:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
Progression to a full-time position with the company on achievement of the apprenticeship
Employer Description:d2d produce bespoke hardware to architectural ironmongers, merchants, manufacturers, and fabricators.
We are passionate about what we do and wholly committed to working with our clients to create successful products at realistic market prices.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Excellent written skills,Excellent communication skills,Experience in Microsoft Word,Proactive,Confident,Hard working,Willing to learn....Read more...
Sales Support Administrator Trent Valley Windows Nottingham Competitive Salary + Benefits Full time - 5 days across the weekBenefits: 25 days Holiday + Bank Hols, Health cash plan, Pension Scheme, Personal development, Free parking About the Client:Part of the £60m+ turnover Conservatory Outlet Group, we are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire. At Trent Valley Windows, our focus is to deliver an exceptional service to our customers. This is a great opportunity to work high profile, fast moving and forward-thinking group.Our employees are the heart of the business and we invest in good people, offering career development and training opportunities. At conservatory Outlet we make the best products, offer the best service and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role:As a Sales Support Administrator, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
What we are looking for:
You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.Showcase good planning and organisational skills, allowing you to manage tasks efficiently.You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.A proactive, motivated individual, you're ready to embrace challenges and are keen to develop furtherGood IT and Microsoft Office knowledge
How to Apply
Apply directly with your updated CV.
Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDHS ....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls to our vendor and prospective tenants
Recommend new properties to prospective tenants
Book viewings
Support the team by providing administrative support
Training:
You will work towards a Level 2 Customer Service Practitioner apprenticeship, including Functional Skills if required
Delivered via fortnightly day release at National Business College in Huddersfield or via Teams
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday- Friday, 9.00am- 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
To report for duty on time at work and college as detailed by the employer and training provider
To complete daily/weekly attendance records including off-the-job trackers
To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
Carry out administrative activities to support the provision of safe, efficient, and effective school travel services for children and young persons from 5-25 years of age, ensuring high customer service standards are maintained, with key responsibility for a designated area of the City
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council within the School Travel Team
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
You will be trained and supported to gradually take on the followingresponsibilities:
Exam Officer Duties
Registering students for internal mock exams and workshops
Managing and updating timetables, exam lists, and studentrecords
Supporting exam setup, invigilation coordination, and logistics
Communicating exam details and results to parents andstudents
Ensuring data accuracy across internal systems
Business Administration Duties
Answering phone calls and handling email enquiriesprofessionally
Supporting day-to-day administrative operations
Updating and maintaining internal databases
Preparing documents, schedules, and reports
Following up with customers for outstanding information orpayments
Assisting with workshop and event organisation
Learning and supporting our internal systems for bookingsand student management
Training:This will be at home, the workplace or Twickenham Training Centre.
This will be one day a week.Training Outcome:Full-time administrator, exams officer or receptionist.Employer Description:The Learning Hub is looking for a motivated and reliable Business
Administrator Apprentice with a focus on becoming an Exam
Officer. This role offers an excellent opportunity to gain experience
in administration, education operations, and customer
service, while working toward a Level 3 Business Administration
qualification.Working Hours :Monday to Friday 9am - 3pm.
Saturday 9am - 6pm.Skills: Communication skills....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
* Managing customer bookings via phone and online and updating the service diary.
* Liaising with workshop managers and technicians to coordinate jobs efficiently.
* Sourcing parts, calculating labour costs, and preparing accurate job pricing.
* Building and upselling customer work, including preparing vehicle reports.
* Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
* Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
* Strong understanding of motor vehicles and the automotive trade.
* Skilled in customer engagement and handling enquiries professionally.
Shift:
* Monday - Friday: 8am to 5.30pm
* 1 in every 3 Saturdays: 8.00am to 1.00pm.
* 1 hour lunch break
What's on offer
* Competitive salary.
* 22 days Paid holidays and bank holidays.
* Company pension scheme.
* Employee discounts
* Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Installation Administrator Orion Windows York Competitive Salary + Benefits full time Mon-FriBenefits: 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:Orion Windows part of the £60m+ turnover Conservatory Outlet Group, and are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire. At Orion Windows, our focus is to deliver an exceptional service to our customers. This is a great opportunity to work high profile, fast moving and forward-thinking group.Our employees are the heart of the business and we invest in good people, offering career development and training opportunities. At conservatory Outlet we make the best products, offer the best service and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role:As an Installation Administrator, you will be a pivotal point of contact for our customers, supporting Installation and Building Managers and engaging directly with customers. Responsibilities include:
Engaging with customers to ensure they are fully informed of their project progress.Coordinating with internal and external stakeholders to resolve customer queries.Organisation and management of builders and subcontractors, including handling communications andDeveloping and maintaining excellent relationships to enhance customer satisfaction.Producing timely and accurate KPI reports and managing office administration tasks.Keeping up to date with product knowledge and complying with industry guidelines.Ensuring all customer interactions are handled efficiently and effectively.
What we are looking for:
You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.Showcase good planning and organisational skills, allowing you to manage tasks efficiently.You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.A proactive, motivated individual, you're ready to embrace challenges and are keen to develop furtherGood IT and Microsoft Office knowledge
How to ApplyApply directly with your CV. Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDLS ....Read more...
Assist the sales team with quotations and sales orders.
Follow up with customers on quotes, invoices, payments, and deliveries.
Handle customer inquiries via phone, email, ensuring a high level of service.
Assist the Irish Export Department with sales activities, customer support, and related administrative tasks.
Coordinate with internal departments (logistics, finance, operations) to ensure timely delivery and invoicing.
Run reports on the ERP system to compile and analyse data related to sales, credits, and logistics.
Support in handling complaints or issues, ensuring customer satisfaction.
Track shipments and update customers on delivery status.
Raise and input customer credits in the system in a timely and accurate manner.
Liaise with the finance/accounts team to ensure credits are processed correctly and reflected in customer accounts.
Arrange collection or return of goods related to issued credits
Perform general office duties such as data entry, filing, scanning, and managing correspondence.
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
It is hoped but not guaranteed that a full time offer of employment will be made upon successful completion of the apprenticeship
Employer Description:Apex Stainless Fasteners are a UK market leader selling stainless steel fasteners wholesale, with a worldwide reputation for customer service.Working Hours :Monday - Friday, 8.45am - 5.30pm (1hour lunch break)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Order Entry
Scanning Job paperwork
Sales
Answering the telephone
Purchase Order Entry
Customer Service/Queries
Any Ad hoc duties when required
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
This role is progressive and will develop as V Seal is a fast-growing business
Employer Description:V-Seal Ltd was established in 1996 out of founder Mark Birks’ desire to offer faster lead times and a more efficient service. Frustrated with the industry’s extended lead times and the bureaucracy that went with large-scale manufacturing, Mark chose to offer customers a faster and more efficient service without compromising on quality.
With a flexible approach and in-house specialists in a wide range of production departments, V-Seal’s ability to offer a variety of services and materials under one roof set the company apart from its competitors, and though the company’s scale is now akin to many of the UK’s big hitters, V-Seal refuses to compromise on the speed and service that fuelled its success.Working Hours :Monday - Thursday. 8.30am - 5.00pm and Friday, 8.30am - 4.00pm (30 min lunch break)Skills: Communication skills,IT skills,Good written skills,Keen to learn....Read more...
VACANCY: SALES ADMINISTRATORLocation: Cardiff Salary: £23.8k - £24.5k subject to experienceHague Group is a highly successful, customer-focused sales organisation with offices across the UK and Australia. We work closely with businesses around the world providing unique print, software and IT solutions. We now have an opportunity for a Sales Administrator who will provide proactive and effective administrative support for their designated Sales team members. This is an office-based role and you’ll be based at our office located at Cardiff Gate Business Park, CF23 8RW. Free onsite parking is available.DOES THIS SOUND LIKE YOU?
You have already gained solid sales admin experience.Proactive and approachable.Great at communicating, be that verbally or in writing.Great attention to detail and ensure accuracy at all times.Confident communicator and will liaise with colleagues, customers and suppliers in relation to orders, stock and delivery requirements.Highly organised with good time management skills.You will be able to juggle a variety of tasks simultaneously and adapt to any sudden changes in priorities, organising your own workload and working to our policies and procedures.Proficient using Excel spreadsheets.Great customer service skills and telephone manner.Used to, and enjoys working within, a small and busy team.
YOUR RESPONSIBILITIES WILL INCLUDE:
Accurately entering and managing of customer ordersTracking orders through, from production to completion. You will assist with pricing and quotes, proactively handling queries.Updating your assigned team members of order updates or changes on a timely basis. Acting as a point of contact for client queries. Liaising with clients and suppliers on a daily basis, via phone and email. Updating and maintaining sales and client records.
It doesn’t matter if you’re not from the print sector as full training will be provided. WHAT WE OFFER:
Salary of £23.8k - £24.5k (subject to experience)Generous annual leave: 27 days of holiday each year plus bank holidaysAn early finish on a Friday (3pm)Pension and Life AssuranceEmployee assistance programmeFree on site parking
WORK DAYS AND HOURS Office Based
35.75 hours / week: Monday – Thursday: 8:45am – 5:15pm. Friday 8:45am – 3:00pm.
If you’d like to join a friendly, hard-working team and help support the continued growth of the Company as our Sales Administrator, please apply online with a CV that clearly sets out the relevancy of your experience. As we will be reviewing applications received upon receipt, please don't delay in submitting your application to us. INDLS ....Read more...
Join our team as an Apprentice Warehouse Office Administrator and play a key role in supporting both office staff and warehouse colleagues. You’ll gain hands-on experience in administration, order processing, stock control, and customer service while learning how a busy warehouse operation runs day-to-day. With full training and mentoring, you’ll develop valuable organisational and communication skills, building a strong foundation for a successful career in logistics and office administration.
Join our team as an Apprentice Warehouse Office Administrator and play a key role in supporting both office staff and warehouse colleagues. You’ll gain hands-on experience in administration, order processing, stock control, and customer service while learning how a busy warehouse operation runs day-to-day. With full training and mentoring, you’ll develop valuable organisational and communication skills, building a strong foundation for a successful career in logistics and office administration.
Day-Day Responsibilities:
Support office and warehouse teams with daily administrative tasks
Process customer orders and update internal systems accurately
Assist with stock control, inventory checks, and data entry
Prepare and maintain records, reports, and documentation
Communicate with customers, suppliers, and colleagues professionally
Help coordinate deliveries, collections, and logistics paperwork
Learn and follow health, safety, and compliance procedures
Provide general office support, including filing, scanning, and answering calls
Benefits:
On-site parking
Good transport links
Competitive pay
Regular and consistent shift pattern
Company pension, paid holidays, and statutory benefits
Ongoing support and training
Opportunities for career progression
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Business Administration Apprenticeship Level3 Qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Absolute Warehouse Services is a leading 3rd party Warehouse, Storage and Ancillary services company dealing with numerous local, national and international businesses since2009. Our management team have over 120 years of combined industry expertise.
Since our inception, Absolute Warehouse Services has risen to become a premier provider in the warehousing, storage, and ancillary services sector. At the heart of our operation is a steadfast commitment to absolute confidence and peace of mind for our diverse clientele, which spans local, national, and international businesses.
Working Hours :Monday - Friday (9AM - 5PM)Skills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Provide exceptional customer service via email, phone, and online platforms, addressing member inquiries with professionalism and efficiency
Assist with reporting, policy documentation, administrative tasks, and maintain accurate records in our CRM system
Manage a structured pipeline of prospects - from initial research and contact through to quote processing and documentation - ensuring accuracy and timeliness
Handle confidential member information with the utmost discretion and in full compliance with data protection regulations
Coordinate bookings for health screenings, assessments, and medical appointments, ensuring seamless scheduling through our system
Provide valuable insights on workflow improvements to support the development of our AI-driven booking and management system
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:Full-time employment on customer services or business development department.Employer Description:Health Well Solutions is a boutique insurance brokerage based in London, specialising in high-end private medical insurance. We pride ourselves on personalised service and long-term client relationships.Working Hours :Monday to Friday, from 8:30am to 5:30pm, one hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To ensure all actions are recorded on the back-office system to give full audit trail of events
To liaise effectively with Advisers, Clients, Colleagues, Providers & Introducers
Dealing with post and Letters of Authority
Reviewing file notes and carrying out relevant actions to deliver the agreed service to the client
To maintain client confidentiality, data protection and other legislative and organisational responsibilities
To liaise with relevant teams in relation to compliance, admin, technology etc.
To deal promptly and professionally with queries from all colleagues across all offices
To ensure compliance procedures are strictly adhered to in a timely matter
To ensure our processes and procedures are followed to ensure consistency across the department
Training:Business Administrator Level 3 Apprenticeship Standard:
Within the first 15 months additional training is delivered by Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:
Become a Financial Planning Administrator
To progress into becoming a ParaPlanner
Progress to become a Financial Planner
Upon successful completion of the apprenticeship, you will have the skills and qualifications necessary to pursue a career in financial planning
Employer Description:Saltus Wealth Partnership Limited (Trading as Abacus Advisers) is an expanding organisation of which colleagues are expected to contribute and engage fully with all organisational activities and adopt a positive & flexible approach where appropriate.Working Hours :Monday - Friday: hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
This is a great opportunity to gain hands-on experience. You will support departmental efficiency and deliver high levels of customer service.
Main Duties but not limited to:
Call handling –
Answering the phone to customers and instructors and directing them to the correct department
Taking messages and relaying them effectively to the appropriate person
Emails –
Contacting instructors regarding their paperwork
Answering customer enquiries about certificates
Processing paperwork –
Checking that test paperwork has been received in the office
Filing
Data Entry –
Uploading test paperwork onto Excel
Registering courses on the accrediting body website
And creating certificates using Adobe
Training:The successful candidates will continue their studies via monthly online classes with apprenticeship specialists, RNN Group, giving you the training and support you need to become an all-rounded and successful administrator. As part of the course, you will attend college in person on months 3,6 and 10.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Our company is expanding, so we would like to offer the candidate a full-time, permanent position as an office administrator. Being a training provider, we can offer additional training courses for the candidate, online courses and practical training on various machinery.Employer Description:Elevation Training & Development Ltd has been providing Health & Safety training across the UK since 2006. After seventeen years, the company grew substantially and opened its two new training centres in South Yorkshire.
Steve Mohammed, the managing director, built the company after years working in the steel industry. Many of our instructors come from the same background, traveling up and down the country and even overseas to conduct our training.
Though still a small office staff, we are a tight-knit group who are hoping to welcome a wonderful new addition to the team.Working Hours :Monday – Friday, between 8am – 4pm, including a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Self motivated....Read more...
Meet and greet customers/clients entering the office as appropriate
General administrative duties
Customer services-based duties
Answering phone as required and dealing with queries where possible, and/or taking accurate messages
Dealing with queries and enquiries from clients and processing these
Data entry including updating details, creating new entries, editing details
Liaising with new and current customers
Managing files
Send emails/letters
Sales and marketing - marketing available properties
Social Media
Carrying out property research, including marketing procedures through portals, websites and various databases
Putting together, printing and sending out property lists
Assisting sales team members
Filing office general office paperwork, sales paperwork
Supporting the team
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent qualification)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:
There is an opportunity for you to further develop your skills within the property and letting industry
There are various opportunities available with the employer should you be successful within the progression of your apprenticeship
Employer Description:Oliver Burn is a long-established, reputable estate agent with offices based in Clapham and Herne Hill, covering property to buy, sell or rent in Clapham, Stockwell, Brixton, Herne Hill, Dulwich and the surrounding areas.
They give exceptional service, reliable communication, and trusted advice to help clients to find the perfect home.Working Hours :Monday to Friday, 9.00am to 5.00pm. Includes 1/2 hour unpaid lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good level of spoken English,Self-motivated and efficient,Good telephone manner,Build good relationships,Personable,Punctual,Independent,Enthusiastic and positive,Good sense of humour,Confident & outgoing....Read more...
Apprentice Administration SpecialistStaffordshire, DE12 8AASalary: £14,526.20 for your first year, then could increase depending on your ageNational Minimum Wage rate for apprenticesTraining course Business administrator (level 3)Hours: Full time - 37 hours a week Monday to FridayStart date: Monday 1 September 2025Duration: 1 year 6 monthsClosing date: Friday 15 August 2025 at 11:59pmSummaryKickstart your career with our Business Administration Apprenticeship! We're looking for an ambitious, organised, and proactive individual to join our team. Over 18 months, you’ll develop essential business skills from managing projects and coordinating meetings to mastering office systems and driving process improvements.Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.What you'll do at work
Day to day responsibility for the running of the contract in a customer service capacity.Meet the customer’s operational requirements.Ensure deliveries are made on time in full.First line support for customer and DSV to ensure that all issues are proactively handled.Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.
Where you'll workUnit 6 Mercia Park Hill Top Way Stretton on Le Field Measham, Swadlincote, StaffordshireDE12 8AATrainingApprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training providerSEETEC BUSINESS TECHNOLOGY CENTRE LIMITEDTraining courseBusiness administrator (level 3)What you'll learn
Course contentsTraining scheduleBusiness Administrator Level 3On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop. Identify, track and support 6-hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.RequirementsDesirable qualificationsGCSE in:
English (grade A-C (4-9))Maths (grade A-C (4-9))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.Skills
Communication skillsIT skillsAttention to detailOrganisation skillsProblem solving skillsAdministrative skillsTeam working
About this employerAs a global freight forwarder, DSV provides and manages supply chain solutions for thousands of companies every day. Whether you are a small family-run businesses or large global corporation we focus on keeping your supply chains flowing through operational excellence and sustainable growth. This is at the core of our purpose, vision and mission.Company benefits
Enhanced Annual Leave EntitlementSalary Sacrifice Car and Cycle SchemeWeCare App, for support with physical and mental wellbeingLifeWorks appLife InsuranceEyecare Voucher Scheme
After this apprenticeshipAfter successful completion of the apprenticeship there is the potential of a permanent position.Ask a questionThe contact for this apprenticeship is: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITEDJess Smith - jess.smith@seetec.co.uk - 07885 881 949The reference code for this apprenticeship is VAC1000332291.Apply now INDLS ....Read more...
Assist with business operations, scheduling, and administrative tasks
Handle customer inquiries and provide excellent support
Maintain records, reports, and company databases
Organise meetings, take notes, and assist in project coordination
Support the management team in implementing business strategies
Learn team leadership, problem-solving, and decision-making skills
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Gain real-world experience in a professional business environment
Work closely with experienced managers and mentors
Opportunity for full-time employment upon completion
Gain valuable skills in administration, customer service, communication, and business operations, while supporting companies in their day-to-day management
Perfect for individuals who want to build a career in business, HR, or management
Employer Description:At Excellence-Solutions Limited, we are dedicated to transforming education into a meaningful and empowering experience.Working Hours :Monday - Friday, 9.00am - 5.00pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
Connecting with customers: You'll be responding to customers enquiries via the phone and email , using your excellent communication skills to understand their situation
Finding solutions: You'll be a key point of contact to provide a reliable and helpful administration service to members of staff and our clients
Building relationships: You'll be a key point of contact for customers, providing excellent service and resolving queries
Working as a team: You'll be part of a supportive and energetic team in a buzzing office environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Upon successful completion of the level 3 Business Administration apprentieship there may be the opportunity to join us as a full time member of staff, where available
Employer Description:We provide a comprehensive range of debt recovery services to help our clients recover outstanding debts effectively.
We were recognised as the best debt recovery agency 2025 at this years Business Excellence Awards.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Working within a busy team
Answering calls from the sales team, taking sales team messages, transferring calls & eventually dealing with queries
Ringing to progress chase orders etc.
Making up & checking “delivery packs”, e.g. handbook, warranties, service books & other car related documents
Daily filing, ensuring any related queries go to management
Faxing / photocopying
Using the database to produce invoices, check stock, update customer records etc.
Assisting in dealing with incoming & outgoing post
Monitoring & ordering stationery
Training:
Level 3 Business Administrator Apprenticeship Standard
This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions
All delivery is completed in the workplace and you will not need to attend any off-site training
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry
Employer Description:Dealerships in Twickenham, Chiswick and Kingston, with an Aftersales Centre in Isleworth. Currie Motors’ long history of automotive retailing has allowed us to fine-tune our approach to customer service, and offer you an unsurpassed level of support. Working Hours :Days and shifts are to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Key Responsibilities:
Assist in managing day-to-day business operations, including inventory management, order processing, and customer service
Support the team in developing and maintaining strong relationships with business clients
Learn to analyse business performance data and generate reports to help improve efficiency and sales
Participate in training sessions and workshops to gain a deeper understanding of Apple products and services
Collaborate with team members on various projects and initiatives to enhance business growth
Training:
Business Administrator Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Full-time role available after successful completion of the apprenticeship programme
This is a long-term hire from Storm who have a history of hiring apprentice graduates
Employer Description:Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software to networking, cloud and support services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales,Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Team Working,Organisation Skills....Read more...
Duties include:
Dealing with general office enquires
Photocopying, scanning
Use of Word, Excel, Outlook and QuickBooks
Processing engineer paperwork
Liaising with clients via telephone and e-mail
Providing excellent customer service to clients
Answering phones, taking messages, making outgoing calls
Keeping office clean and tidy
Training:Business Administrator Level 3.Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.Employer Description:We deliver reliable, high-quality carpentry and timber frame services across the region. Our team is trained in SSSTS and SMSTS and other safety schemes. We hold leading industry accreditations such as CHAS Elite, Constructionline Gold, and STA Gold ensuring skilled, safe, and certified workmanship on every project.
With years of experience in carpentry and joinery and Timber frame, we bring expertise, craftsmanship, and attention to detail to every project we undertake.Working Hours :Monday - Friday 8am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Customer service: answering, screening, and transferring inbound calls
Account management of existing customers, ensuring excellent customer relations
Preparing customer quotes, processing, and uploading documents onto company systems
General office duties and administration
Providing administrative support to the management team as required
Performing data entry tasks related to customer orders, dispatch, etc.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with the possibility of further training in management and possible management qualifications.Employer Description:An exciting opportunity for someone looking to build a long-term, multi-skilled career with the potential to progress into a management role within a fast-growing company. In this role, you’ll be part of a supportive and friendly office team, gaining hands-on experience while providing essential support in the day-to-day management of customer accounts and general office operations. This is more than just an apprenticeship—it’s your chance to develop valuable skills, build lasting relationships, and grow with a company that values your ambition.Working Hours :Monday - Friday, 09:00 - 15:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,time management,Accuracy,Data entry skills,Managing tasks....Read more...
Assist with general admin tasks such as filing, data entry and maintaining records
Handling incoming calls and correspondence, directing them to the appropriate staff members
Assist the Marketing team with direct mailing, including printing, assembling and mailing out materials
Provide admin support for events, including tracking of RSVP’s, packing and assisting with event logistics
Be the first point of contact for customer enquiries via phone, email, and online chat
Take ownership of customer requests, following through until the customer is completely satisfied
Build and maintain positive relationships with customers, understanding their needs and providing tailored solutions
Resolve customer issues promptly and effectively, escalating only when necessary
Proactively follow up with customers to check on their satisfaction and identify opportunities for improvement
Keep accurate records of customer interactions and feedback to support continuous service improvements
Work closely with the sales, marketing, and operations teams to ensure a seamless customer experience
Contribute ideas and suggestions to enhance our customer service processes
Represent the company’s values and professionalism in every customer interaction
Training:
Business Administrator Level 3
4-days per week at Seaweed & Co
1-day per week at Newcastle College
Training Outcome:
Earn a Level 3 Business Administration qualification while learning on the job
Opportunity for a full-time position upon apprenticeship completion
Employer Description:Seaweed & Co. is dedicated to harnessing the natural power of seaweed for health, nutrition, and sustainability. With a strong focus on quality and innovation, our sustainable Scottish seaweed delivers unique benefits across food, health, and wellness industries. Committed to environmental responsibility, we ensure our seaweed is sustainably harvested and expertly processed to retain its natural goodness. Through cutting-edge research and a passion for seaweed’s potential, we strive to make this incredible marine superfood accessible to businesses and consumers worldwide.Working Hours :9am - 5pm, working days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Trustworthy,Positive Attitude,Self Motivated,Flexibility,Willingness to Learn....Read more...
