Customer Service Administrator
Location: Poole
Salary: up to £29,000 per annum
Hours: Monday Friday 7:30am 4pm (early finish on Fridays)
FREE onsite parking
Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrate exceptional attention to details and multitasking abilities.
Duties:
- Be the main point of contact for customers
- Handle customer enquiries from initial contact through to the end, providing consistent communication
- Manage your own accounts, and nurture that relationship
- Provide information and support regarding the services
- Process orders through the system, and be proactive with repeat orders
- Prepare accurate labour costings and generate detailed quotations
- Work closely with internal teams within the business
- Accurately loading sales orders into the system
Skills:
- Excellent attention to detail
- Strong desire to succeed
- Ability to multitask
- Strong ability to build relationships
- Previous customer service experience is essential
- Strong administrative experience
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!
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Contract Administrator - East Kilbride - Salary up to £31,000 DOE CBW is currently recruiting for an experienced and highly organised Contract Administrator to join a busy, site-based facilities team in East Kilbride. The successful candidate will play a key role in ensuring the contract achieves 100% compliance across all maintenance, reactive, and quoted works. Key Responsibilities:Support the Contract Manager with performance reporting and compliance tracking.Deliver excellent service by understanding and responding to both internal and external customer needs.Maintain accurate and up-to-date records across internal and external systems.Operate the helpdesk: logging, distributing, and closing reactive maintenance tasks.Keep all maintenance asset documentation compliant with health & safety and contract standards.Assist in the production of monthly contract reports.Raise purchase orders for subcontractors handling annual maintenance and specialist reactive works.Generate and manage quotes through to completion within the in-house system.Ensure full compliance with company policies and procedures.Person Specification:Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment.Strong customer service and communication skills, with a professional and proactive approach.Good commercial awareness and experience with financial reporting.Proficient in Microsoft Excel (intermediate to advanced level) and general computer literacy.IOSH Managing Safely qualification (desirable).Salary & Benefits:Salary up to £31,000 (depending on experience)25 days annual leave plus bank holidaysCompany pension scheme at 4%....Read more...
Effective & efficient processing of customer orders
Coordinate and control production progress reports to customers
Respond to emails and enquiries on time and in a professional manner
Develop a close and effective working relationship with internal teams to support the sales projections and maintain commitment to lead times
Effective documentation control both internally and externally
Work as part of the team to ensure we remain our chosen market leader
Reception duties and customer focused contact particularly by telephone
Assist with admin in various departments, including customer service, sales, quality, and finance as, and when, required
Utilise the systems to provide accurate and timely data as requested
Regular contact and building relationships with internal parties in order to understand business functions
Creation and recording of correct documentation
Ensure efficient, accurate and timely processing of data for accurate reporting
Continual service improvement, including but not limited to:
Order Processing, Order acknowledgment
Order Progressing
Despatching & Invoicing
Customer satisfaction survey
Maintenance of customer portals
Producing quotes and chasing customers
Other Responsibilities:
Working as a team member to deliver any other ad hoc duties to meet the business vision, mission, and objectives
Contribute and support the effective management & implementation of Health & Safety policies throughout the businesses
Contribute and support the effective management & implementation of the QMS system throughout the businesses
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Upon successful completion of this apprenticeship, potential for full-time contract and progression within the company, for the right candidate
Employer Description:CBE+ is a Manufacturing SME with ambitions for growth and expansion with high investment over the medium to long term future years. We are now looking to recruit a highly motivated, creative Marketing & Communications Apprentice to support the Marketing Executive and the company growth ambitionsWorking Hours :Monday to Thursday, 8.00am - 5.00pm
Friday, 8.00am -12:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Ability to work to deadlines,Familiarity with Microsoft,Customer Service skills,Ambitious,Able to meet deadlines....Read more...
A day in the life of a Murphy HR & Training Administrator - Apprentice
Service Centre Support
Act as a first point of contact (with guidance) for employee queries via email, phone or in person
Support the administration of employee lifecycle processes (e.g., starters, leavers, contractual changes).
Support the administration of all employees' training and development processes.
Monitor and respond to requests in the Service Centre Mailbox, escalating as appropriate
Administration
Learn to maintain accurate and confidential records using the People Management System/Learning Management System
Assist in inputting and updating employee data, ensuring accuracy and timeliness
Support in producing documentation such as contracts, letters and onboarding materials
Support the planning and coordination of training and maintain accurate training records/competencies
Assist in the preparation of any requests for audit evidence and provide the information in a timely manner
Assist with raising purchase orders, processing invoices, and other basic finance-related tasks
Aid in the preparation of reports or management information when required
Learning and Development
Participate in training sessions and job shadowing to build knowledge of processes and best practices
Undertake professional development in line with the apprenticeship programme
Attend team meetings and contribute to continuous improvement discussions
Compliance and Confidentiality
Maintain strict confidentiality in handling employee information in accordance with data protection regulations
Adhere to company policies and procedures at all times
Team Support
Collaborate with colleagues to ensure service excellence and continuity
Support ongoing projects and initiatives within the Shared Service Centre
Training Outcome:
People Shared Service Centre Administrator
People Shared Service Centre Senior Administrator
People Shared Service Centre Senior Team Leader
People Advisor
Recruitment Advisor
Employer Description:Murphy is a leading international, multi-disciplined engineering and construction company founded in 1951 that improves life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and North America, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. We also have a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy employs more than 4,000 engineers, professional managers and skilled operatives around the world. Together, we work as ‘One Murphy’ by directly delivering the people, plant and expertise needed to make projects a success. There’s more to Murphy.Working Hours :Monday to Friday, office based
8:00am-4:30pm or 9:00-5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental....Read more...
Assisting with day-to-day communication with clients, including emails and calls
Helping to update client records on systems like Salesforce and SharePoint
Supporting the production of regular reports and updates for clients and managers
Assisting in the preparation and tracking of invoices, quotes, and client documentation
Supporting marketing activity, campaigns and occasional client events
Attending team meetings and learning about all aspects of our sales and service operations
Working towards your qualification with time for study and off-the-job training
Training:Please note this role is aligned to a Level 2 qualification. However, if you feel you may be more suited to the Level 3 Business Administrator apprenticeship, we’re happy to discuss this further at the interview.Training Outcome:This is a permanent position, and upon successful completion of the apprenticeship qualification – along with demonstrating the relevant skills and knowledge – the role will progress to a full Administrator position. From there, you’ll have opportunities to continue your development through further apprenticeship qualifications, such as the Level 3 Business Administrator or other relevant training.
We offer clear progression routes within the team, with options to specialise further in sales or move into account management, with the potential to grow from junior to senior roles within the department over time.Employer Description:We are the market leader of payment services within the UK public and social housing sector, providing our range of payment channels to more than 50% of UK local authorities and 90% of the UK's top 200 housing associations.
People are at the heart of any successful business and here at allpay, we believe it is no different. We want our customers to be happy and that means keeping our employees happy too. We hire talented people who are enthusiastic about giving a great service.Working Hours :Monday - Friday, between 9:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Service Desk Administrator Customer Services help desk Hours– 20 hours per week. Holiday Allowance - 21 days Salary : £14,361 ( £13.80 PH ) Location : Prescott ShiftsWEEK 1 Monday - OFF / Tuesday - 8am-1pm / Wednesday - OFF / Thursday - 1pm-6pm / Friday 8am-1pm / Saturday - OFF / Sunday - 1pm-6pm WEEK 2Monday - 8am-1pm / Tuesday OFF / Wednesday 1pm-6pm / Thursday OFF / Friday 8am-1pm / Saturday - 8am-1pm / Sunday - OFF We are recruiting for an experienced Help Desk Administrator in Prescott to join our team. We are an international facilities management company who have been established in the UK for over 30 years but also have offices across the world. We currently turn over 2 billion per year in the UK alone! We currently employee around 9,0000 employees across England, Scotland and Wales and have many long standing relationships with out clients are able to offer all our clients reactive callout services and planned maintenance tailored to meet their specific needs. Key Responsibilities:
Answering calls and escalating to the relevant team for 8 sites
Taking maintenance calls for hospitals/police stations
Dealing with calls on the service desk with queries and emergency repair calls
Scheduling works and keeping track of them
Carrying out administration duties and inputting information onto the system
Quoting for any equipment or materials needed
Deal with engineers to ensure the projects are completed in sufficient time
Working with Maximo ( training provided )
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Tudor Employment Agency are currently recruiting for a Administrator to work for our client based in Lincoln (LN1).Salary: £12.21 per hourDuties of a Administrator will include:
To answer all inbound calls in a polite and professional manner logging the details accurately To build strong relationships with both external and internal customersTo ensure prompt resolution of complaints with a strong focus on customer retentionTo assist credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislationTo undertake any other such duties as may reasonably be required within the Service CentreTo undertake any training and development as requiredTo support the Administration Cooordinator in ad hoc projects
In order to be considered for the role of Administrator:
Numerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detailPrevious administration experience
Hours of Work: 8.30am – 5pm Monday to FridayIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAVEOADM/26Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Tudor Employment Agency are currently recruiting for a Administrator to work for our client based in Garston (L19). Salary: £12.50 per hour Duties of a Administrator will include:
To answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce.comTo build strong relationships with both external and internal customersTo ensure prompt resolution of complaints with a strong focus on customer retentionTo assist credit control with outstanding debts by way of query resolutionUnderstand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.comTo fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislationTo undertake any other such duties as may reasonably be required within the Service CentreTo undertake any training and development as requiredTo support the Administration Cooordinator in ad hoc projects
In order to be considered for the role of Administrator:
Numerate and PC literate with good telephone manner and interpersonal skillsAbility to work on own initiative in high pressure environmentAttention to detail
Hours of Work: 8am – 4.30pm Monday to FridayIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAVEOGAR /26Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Recruit4staff are proud to be representing their client, a packaging supplier in their search for a an experienced Customer Service Executive to work at their head office based in Wrexham. For the successful Customer Service Executive our client is offering:
£25,000 Per Annum Monday to Friday 9am - 5:30pmPermanent RoleBenefits: Pension, Holidays, Free Parking, National Exposure, Ongoing Development
The role - Customer Service Executive:
Work closely with key customer accounts, processing new orders and managing existing ordersLiaise with the sales manager regarding new opportunitiesProvide after-sales support to all key account contactsManage new queries and quotations for customersFollow-up enquiries to create new sales opportunities Ensure excellent customer service
What our client is looking for in a Customer Service Executive:
Previous experience working within a similar customer service or administrative support role - ESSENTIALSAP or Sage knowledge - DESIRABLEKnowledge of the supply and/or manufacturing industry - DESIRABLEOrganised, adaptable, and thrives in a fast-paced, multi-tasking environment - ESSENTIAL
Key skills or similar Job titlesSales Coordinator, Sales Administrator, Account Executive, Key Account Coordinator, Key Account Executive, Account Manager, Customer Service ExecutiveCommutable From: Denbighshire, Wrexham, Flintshire For further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
As Events Administrator, you will supporting an integral part of a highly successful and innovative company renowned for its passion for food and commitment to delivering exceptional service. You will play a key support role in organising events ranging from weddings and private parties to corporate events and a pop-up restaurant. Based in a beautiful rural, luxury high-end location just outside Banbury the role is permanent, full-time, with a salary of between £28,000 to £30,000 DOE. The company is dedicated to fostering growth and development, providing training and progression opportunities and become part of a team that is as invested in your success while creating unforgettable experiences for their clients.
Purpose of the role:
Supporting the Office Manager and Events team you will be carrying out varied administration activities to support the core of the business.
Key Accountabilities for the Events Administrator:
Dealing with new enquiries, new bookings, existing communications and event planning administration
Liaising with clients on a daily basis
Support with administration for events across the business
Assisting with the sales process, giving all enquiries prompt attention and time
Manage administrative processes with a keen eye for detail, ensuring consistent quality of customer care, prioritisation, and time management.
Ensure all events admin planned and delivered to company standard
Contributing to the creation of menu proposals
Ensure all sales collateral is up to date re pricing, content and document presentation
Organise client tasting sessions
Liaising with all departments with planning, administration and deliver of events
Updating and maintaining CRM database
Supporting with management of client finances, collaborating with the accounts team to adhere to all financial procedures
Proficiently use company platforms, including Microsoft Office, Project Management tools, and industry-specific software
Checking all final event paperwork, making adjustments if necessary for all supplies for upcoming events
Participate in customer visits, events, and marketing activities
Key Skills Required for the Events Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
Experience in working with bespoke CRM systems and online platforms
High levels of accuracy and attention to detail
Proactive approach, ability to use initiative and take ownership of a task
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office
Own transport due to remote location
What’s in it for you?
A salary of between £28,000 and £30,000 DOE
Working Monday to Friday (occasional out of office activities – calls and in person)
Meals on duty
Extra day off for your birthday
Creative input, opportunities to grown learn and progress
Matched voluntary additional pension contributions (capped)
Death in service
Paid for Company events
Opportunity to join company healthcare scheme
Health & wellbeing at work – opportunity to join paid for online fitness training group.
2 Volunteer Days a year
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An opportunity has arisen for a Sales Executive to join a well-established organisation specialising in tailored solutions for the construction and property sector delivering high-quality services to both trade and commercial clients.
As a Sales Executive, you will be driving new business opportunities while managing customer enquiries from start to finish. This full-time role offers a salary range of £28,000 - £30,000 plus uncapped Bonus and benefits.
You will be responsible for:
* Handling inbound sales enquiries and converting them into confirmed orders
* Advising clients on tailored product solutions with a clear and confident approach
* Preparing quotations, pricing sheets, manufacturing specifications and invoices
* Maintaining accurate sales records using CRM and internal systems
* Liaising with customers, manufacturers, and suppliers throughout the process
* Contributing to market insights and supporting sales strategy development
* Working closely with senior management and internal teams to maintain service quality
What we are looking for:
* Previously worked as a Sales Administrator, Sales Executive, Business Development Executive, Sales Support Administrator, Internal Sales Administrator, Sales Coordinator, Sales Support Executive, Sales Account Executive or in a similar role.
* Possess 1 years' experience in a sales-focused role
* Skilled with sales / CRM systems and Microsoft Office tools, particularly Excel
* Experience with invoicing platforms such as Xero (or similar)
* Strong initiative and persistence to see sales opportunities through
What's on offer:
* Competitive Salary
* Uncapped performance-based bonus scheme
* 25 days annual leave, plus bank holidays
* Private medical cover
* Pension Scheme
* Free on-site parking
* Comprehensive training on products, systems, and processes
This is an excellent opportunity to join a progressive company where your success will be recognised and rewarded.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Responsible for the smooth and effective day to day running of Lifetime's Academy programmes, ensuring all clients and learners receive an outstanding experience. You will be the key point of contact for all learners, building trusted relationships with programme delegates, Coaches and clients.
What will you be doing?
Managing course bookings and provide course delegates with all relevant pre- and post-course materials
Maintaining accurate learners' records on the CRM system
Liaising with clients, learners, facilitators and Coaches regarding event details, ensuring the accurate capture of information on databases
Managing event logistics and ensure end-to-end process delivers a quality experience to the client
Organising all resources, venues and financial administration in relation to the programme
Proactively manage programme issues, working collaboratively to resolve them or escalating when needed
Working with the operational teams to ensure the programme is supported at site level and all available products are understood and utilised where appropriate
Responsible for ensuring the client's needs are always met through the operational team's delivery of tailored high-quality training and excellent customer service
Supporting programme performance by identifying opportunities to improve efficiency, client retention and value
Ensuring the retention of all client contracts and compliance to service level agreements
Maintaining excellent relationships and service to ensure all clients' needs are met through effective partnership management
Managing and developing client, stakeholder and partner relationships including key stakeholders in each operational/divisional area of the business
Ensuring accurate and timely internal reporting with analysis to improve contract performance
Maximising commercial and other income to increase profitability
Giving back to you:
25 days holiday rising with service and your birthday off
Holiday purchase scheme for those life changing trips and moments
Long service reward and recognition
Enhanced pension
Flexible working within our core hours
Enhanced sick pay
Enhance Maternity/Shared Paternal and Adoption packages leave
As a Programme Administrator Apprentice at Lifetime Training, you will be working towards the Business Administrator Level 3 apprenticeship, alongside your daily roles and responsibilities.
As a group, we're committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all. In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs.
By listening to our emerging diverse workforce, we will agree future goals and priorities as a community. This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us.Training:
Business Administrator Apprenticeship Level 3 Apprenticeship Standard
Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:Lifetime is one of the UK's largest training providers, delivering innovative learning strategies through industry-experienced trainers, curriculum experts and leading-edge technology.
Lifetime is part of the Lifetime Group, which includes Skilltech Solutions and Innovate Awarding. We collaborate to shape the future of the sectors we partner with. From delivering pioneering learning and apprenticeships, to shaping technology, to delivering innovative assessment, we believe that everyone shoulWorking Hours :Monday-Friday, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Office Administrator (Part time)
Watford £12.35 - £14.45 Per Hour - 9am–2pm, Mon–Fri - Profit Share - 25 Days Holiday Pro Rata - Employee-Owned Business Are you an organised, proactive office administrator looking for a stable, part-time role where you’ll be genuinely valued? Join a well-established, employee-owned company specialising in manufacturing. We’re growing fast and need someone to bring order and structure to our back office. If you love variety, thrive in a hands-on environment, and want to join a company with a loyal team and long-term vision, this could be the perfect fit.
The Role Will Include:
Preparing and typing up quotations and business documents
Answering calls and handling general email enquiries
Filing, laminating, and maintaining records (digital and physical)
Supporting the wider office team with general admin tasks
Helping bring structure and calm to a busy environment
The Ideal Candidate Will Have:
Previous B2B office admin experience
Strong Microsoft Word and Excel skills
Excellent written and verbal communication
Confident telephone manner and professional attitude
Great attention to detail and natural organisational skills
Fluent in written and spoken English
Must be commutable to Watford and available to work in the office 5 days/week (9am–2pm)
Apply now or call Billy on 07458163030 for immediate consideration!
Keywords: Office Administrator, Part-Time Admin, Administration Assistant, Admin Jobs Watford, Office Support, Business Support, Admin Assistant, B2B Admin, Administrative Coordinator, Flexible Hours, Pro Rata Salary, Organised, Microsoft Office, Customer Service, Office Jobs Hertfordshire
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain
Data Management: Manage and analyse data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers
Training:
Business Administrator Level 3
The training will be delivered with a blend of online & onsite visits with the assessor every 4 - 6 weeks
Training Outcome:Potential to develop to Senior Business Administrator and/or progress into other departments within the company.Employer Description:Everything we do at Cabel pivots on the fundamental principle of reliability.
We strive to ensure that our customers can rely on the equipment we repair, rewind, or service to operate at optimum levels no matter the severity of operating conditions.
Through a combination of extensive engineering experience and unique relationships with the broader power generation and alternator industries, we have developed an unparalleled knowledge base and resource network that is central to our offering.
Using genuine OEM parts combined with our ability to rapidly source or manufacture bespoke parts when required, we are a highly flexible and responsive organisation that can be relied upon to get the job done, on time, on budget, and to the highest possible standards.Working Hours :Core office hours 8.00am - 5.00pm with 1-hour lunch unpaid or 8.00am - 4.30pm with 30-minutes lunch unpaid.
Working week includes Bank Holidays with exception of Christmas Day and New Years DaySkills: Attention to detail,Organisation skills,Administrative skills,Good Microsoft Office Skills,Good Outlook Skills,Good Word Skills,Good Excel Skills,A good team player,Unflappable nature,Customer focussed,Resilient,Tenacious,Good communication skills....Read more...
As an Apprentice Technical Support & Logistics Assistant, you'll gain a broad understanding of how our products work and how we support customers.
You’ll learn to assist with technical enquiries, plan deliveries, schedule service work, and update customer records in our CRM system.
This is a varied role that combines customer communication with logistical coordination, working closely with colleagues in our service, engineering, and delivery teams.
Full training and support will be provided throughout your apprenticeship.
Key responsibilities:
Learn how hot tubs are built and operate to provide helpful technical support and troubleshooting advice
Assist customers by phone and email in a clear, friendly, and professional manner
Process parts enquiries and sales, helping customers find the right solutions
Organise pre-delivery assessments and help coordinate the delivery schedule and route planning
Assist in scheduling engineers for service and maintenance work.
Keep customer records up to date using our CRM system
Support internal teams and help ensure efficient, smooth operations across departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
To be decided upon completion of training
Employer Description:RotoSpa is a family-run, award-winning British business based in Sutton Coldfield. Founded in 2003 to meet the need for UK-made hot tubs, we’ve since become the country’s only hot tub manufacturer — delivering thousands of units to homes, retailers, holiday parks, and hire companies across the UK.
We take pride in our innovation, attention to detail, and outstanding customer service, and we believe in investing in our people to help them grow.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
A fantastic opportunity has arisen for a Junior Apprentice Administrator to work within a supportive team environment and to provide administrative support to the office team to assist in the daily running of the company.
The successful candidate will work towards a Level 3 in Business Administration. For the right candidate, who is enthusiastic and willing to learn new skills, this is an excellent opportunity to progress and grow within the company.
Duties will include:
Answering calls inclusive of emailing all messages to relevant staff member (date-time-name-phone number and relevant message)
Scanning
Copying
Filing
Post in and distribution
Post out (tracked and standard)
Saving all documents to the customer records management system and precisely as per instruction
Shredding management in line with GDPR
Paper file management - within Data Protection guidelines
Cloud storage management
These duties are not exhaustive and other duties may be required.
Applicants should have good IT skills and able to communicate clearly on the telephone
Probationary period applies.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The successful applicant would have excellent long-term prospects, with the opportunity to develop as the company continues to grow with a variety of roles available
Employer Description:Homes or Houses Ltd provide a complete and comprehensive service property investors who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. The company have built a legacy over two decades, cultivating a reputation as the trusted name in UK property investment.Working Hours :Monday - Friday, 9.00am - 4.00pm 30 mins lunch.Skills: Communication skills,Attention to detail,Team working....Read more...
Check and record candidate documents to meet compliance standards
Track candidate registrations and update their progress
Support communication between candidates and the recruitment team
Assist in sourcing new candidates through calls and events
Help prepare CVs and manage timesheets
Keep the candidate database organised and up to date
Learn recruitment compliance and support procedures
Work closely with a Senior Administrator and the sales team
Gain practical experience across the full recruitment process
Training:This apprenticeship offers a blended learning experience, combining hands-on training with our Senior Service Administrator and expert-led sessions from subject specialists across the business. You’ll gain practical, day-to-day experience while developing your knowledge through structured guidance and support from experienced professionals.Training Outcome:Upon successful completion of the apprenticeship, you'll have the opportunity to be offered a permanent role within the business. Depending on your strengths and interests, you can choose to develop your career further in compliance or move into recruitment sales. Employer Description:Together leading the way in education recruitment.
Our mission is simple but powerful: to provide schools and educational institutions with the highest quality recruitment solutions, connecting them with passionate, skilled teachers and support staff who make a difference in the lives of children and students every day.
Operam Education Group is not just a place to work, its a place to thrive. We believe in developing our people, fostering a culture of continuous learning, and offering opportunities for career progression.Working Hours :Monday to Friday, 8.30am - 5pm. Reduced hours in school holidays. No weekend or evening work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
Check and record candidate documents to meet compliance standards
Track candidate registrations and update their progress
Support communication between candidates and the recruitment team
Assist in sourcing new candidates through calls and events
Help prepare CVs and manage timesheets
Keep the candidate database organised and up to date
Learn recruitment compliance and support procedures
Work closely with a Senior Administrator and the sales team
Gain practical experience across the full recruitment process
Training:This apprenticeship offers a blended learning experience, combining hands-on training with our Senior Service Administrator and expert-led sessions from subject specialists across the business. You’ll gain practical, day-to-day experience while developing your knowledge through structured guidance and support from experienced professionals.Training Outcome:Upon successful completion of the apprenticeship, you'll have the opportunity to be offered a permanent role within the business. Depending on your strengths and interests, you can choose to develop your career further in compliance or move into recruitment sales. Employer Description:Together leading the way in education recruitment.
Our mission is simple but powerful: to provide schools and educational institutions with the highest quality recruitment solutions, connecting them with passionate, skilled teachers and support staff who make a difference in the lives of children and students every day.
Operam Education Group is not just a place to work, its a place to thrive. We believe in developing our people, fostering a culture of continuous learning, and offering opportunities for career progression.Working Hours :Monday to Friday, 8.30am - 5pm. Reduced hours in school holidays. No weekend or evening work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
Answering the telephone to customers and suppliers
Using email to communicate with customers and suppliers
Assisting with customer queries
Talking with a range of people and directing calls
Being responsible for and maintaining daily reports
Using a management portal to retain information
Creating and maintaining customer records
Processing purchase orders
Providing accurate documentation for clients
Supporting other team members as required
General office duties
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:
Progression onto full time employment
Employer Description:Officestore is based in the North and delivers products throughout the UK New Day. We provide quality office and business products at excellent prices with outstanding customer service.
Our goal is to help you achieve the best value for money on a wide range of products, all the while receiving first-rate service and support. As every customer has different requirements, we pride ourselves on being able to supply a unique solution that fits your needs.
With over 70,000 products in stock ready for free next day delivery and have an extensive range of IT Supplies & Printer Consumables, Office Furniture & Accessories, Business Machines, Facilities Supplies, Paper Products, Ink and Toner, Post Office Stamps and much more.Working Hours :Monday- Friday
9:00am- 5:30pm
1 hour lunchSkills: Team working,Confident telephone manner,Punctual,Passion for sales/industry....Read more...
Working in the office assisting the service manager
Inputting information on to the system
Organising services/repairs and inspection
Collaborating with colleagues
Dealing telephone calls
Creating purchase order using Insphire software
Arranging breakdowns with fitters
Diary management
Liaising with customers and suppliers
Data processing/reporting
General administrative duties
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:Founded in 1993 by the Walsh family, Buckhurst Plant Hire has grown significantly from its humble beginnings. What started with just a few machines, including tractor winches and a 3CX in a small yard, has evolved into a nationwide operation with five depots and over 3,000 pieces of machinery.
Employing more than 120 staff members across the UK, the company has built a strong reputation for providing high-quality plant equipment to various sectors. Its growth is built on a foundation of competitive pricing and exceptional customer service.
Many long-standing businesses rely on Buckhurst for their equipment needs at competitive prices. The high levels of customer service for which the company is known for underpin this growth.
As a company, we work on five brand values, Teamwork, Trust, Customer Commitment, Urgency and Sustainability. These values are what describe and identify us; they help us to provide excellent and reliable customer service for you.
At Buckhurst, we hire a vast range of equipment through our main company divisions: Plant Hire, Utility Plant Hire, Specialist Plant and Transport. In one year alone, we invested over £10 million, ensuring our customers have the very latest equipment from the leading manufacturers across the world.Working Hours :Monday - Friday, 8.30am - 4.00pm and 30 minutes lunch.Skills: Organisation skills,Team working,Friendly and approachable,Willing to learn,Happy to speak with customers....Read more...
We are looking for a versatile Lease Administration based onsite on a full time and permanent basis, in Daventry, offering a salary of between £28,000 and £30,000. You will be joining a small and busy team with 20 years+ in Broadcast and Media industry dealing with the processing for new and existing client contracts from initial application to a panel of lenders to deal acceptance, offer, obtaining invoices, paperwork raising and pay-out.
The ability to demonstrate great multi-tasking and a desire to take responsibility for seeing an opportunity through from start to finish “owning the deals” and to be hands on, irrespective of task, will be essential. Previous experience in a leasing administration role would be an advantage.
Key Responsibilities for the Lease Administrator Role:
Preparation of customer proposal for credit submission - both internally and externally to our panel of Lessors
Preparation of customer documentation for signing – each Lessor has their own documentation requirements
Ensure all necessary documentation is present and correct, in line with credit approval; request and check suitability wording /accuracy of invoices
Check and prepare signed documents for transactional for pay out.
Work closely and effectively with the Sales team and your credit and Admin colleagues
Take responsibility and ownership of client & supplier queries & also Lessor queries to ensure that any issues which may result in a delayed pay out are handled timely.
Deal input and regular daily use of the internal Lease Administration system.
Ensure each paid out deal commission/ fee income is received in a timely manner.
Prioritise urgent or important deals and understand their importance to the customer not necessarily to the company/ employer.
Key Skills Required for the Lease Administrator Role:
Strong organised administration experience
Experience within lease admin or financial services would be an advantage
Ability to work on multiple projects simultaneously
High levels of accuracy and attention to detail
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office, file management systems
What’s in it for you?
Located in Daventry
Office based Mon – Fri 9.00 am – 5.30 pm
Salary of between £28,000 to £30,000
25 days holiday (+bank hols) increasing one day per year after two years service, up to max 29 days
Please note: Employ Direct is an advertising service and a subsidiary of Cameo Consultancy (Recruitment) Ltd. Should you be successful in being shortlisted for this role, your CV will be forwarded directly to our client. If they would like to progress through to interview stage, our client will contact you directly. All third-party applications will be forwarded to Cameo Consultancy.
....Read more...
Processing of Customer Orders and Maintaining Customer Data Database
Inputting figures accurately to create customer Invoices
Emails – Outbound, both with and without attachments
Emails – Inbound, manage and distribute a high volume of emails
Filing
Utilising spreadsheets to manage and manipulate data.
Deal with Incoming and Outgoing Mail
Handle cash payments, creating receipts and posting of payments
Telephone calls inbound and outbound
Writing and editing company correspondence
Taking phone messages and passing them on
Being willing and ready to take on other admin tasks that are required
Training:
Level 3 Business Administrator
Functional skills
Work-based learning
Training Outcome:Progression onto full-time employment.Employer Description:Nationwide suppliers of White Diesel (DERV), HVO Renewable, Red Diesel / Gas Oil, Industrial Heating Oils including Furnace Flame, Kerosene Heating Oil, AdBlue and Lubricants.
Compass Fuel Oils are industry specialists in emergency deliveries, offering a true 24/7 service to make sure your business is never without fuel.Working Hours :Monday - Friday, 9am - 5pm, 30 minutes unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work
Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure
Ensure that all job cards are submitted back with all relevant data recorded, a foreman signature recorded for validation and then process them for payment to the customer via the RAMS I.T system
Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed
Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer
Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
Provide support to the workshop service controller by producing estimates, obtaining work authorisations which will improve efficiency
Process and build all information on completed job card
Obtain order numbers from customers
Collate meaningful reports from all department activity to reduce WIP numbers
Ensure purchase orders are raised for relevant & associated fleet work
Ensure parts requisitions are analysed and audited for accuracy
Take workshop calls and field as required
Record vehicle breakdowns and pass to appropriate staff member for action
Load parts on to jobs using supplier delivery notes
Any other duties as required
Stock checks on a regular basis
Working closely with the Service Controller to ensure all jobs are closed in a timely manner
If requested, to support other local workshops
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
NRG Riverside are on a big growth trajectory and we are also private equity backed which allows us to invest more into our people
Our business is growing and we anticipate a multitude of potential opportunities in the furture across all of our depots in the UK
The Administrator role will remain pivotal to the depot and the position will advance to include more responsibility and additional training and development
Employer Description:We are specialist fleet business, who have many depots around the country, our depots carry out the maintenance of HGVs for companies we hold the contract with. We have over 80 technicians and 20 administrators and as a business that is expanding, we truly believe in growing our own talent. the Business Admin apprenticeship takes 18 months to complete, and we have recently started to create a 3-year plan to not only grown our own talent , but how we can then develop further during their career. Our apprentices are given a full-time contract from day one rather than a fixed contract for the length of their apprenticeship. Our tenure demonstrates that people join our business and continue their career with us, and we have some great stories where development has happened. We have trained mentors in our locations to support the apprentices throughout their journey and all apprentices come together to do their education, creating a community of best practice and a culture of learning together.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Key Responsibilities:
Accurately provide information regarding the organisation’s products, services, and procedures
Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
Resolve customer issues effectively or escalate them to the appropriate department as needed
Maintain accurate and up-to-date records of customer interactions using internal administrative systems
Conduct follow-up communications to ensure customer needs are fully addressed
Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
Learn and apply customer service standards, business processes, and administrative procedures
Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Training:Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus: Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP or online Google Classroom. Training Outcome:The successful candidate will be enrolled on a Level 3 Business Administration apprenticeship programme and will receive comprehensive support through on-the-job training, coaching, and mentoring to help them succeed in their role and achieve their qualification.
In addition, there will be the opportunity to gain broader business insight by spending time in various departments across the organisation through one-week rotations. This will provide a well-rounded understanding of how the business operates as a whole.Employer Description:OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.Working Hours :Monday to Friday (no weekends) 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to listen and respond,Confidence to ask questions,Reliable and Punctual....Read more...
