Customer Service Administrator Jobs Found 135 Jobs, Page 6 of 6 Pages Sort by:
Pensions Administration Apprentice (36295)
Are you ready to start a meaningful career? Broadstone have an opportunity to join their multi award-winning business. • Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken• Collating periodical client information/reports• Contributing to scheme event activities or projects• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector. What we are looking for:• Educated to A Level or equivalent• Ability to demonstrate strong numeracy skills• Commitment to completing apprenticeship qualification• The successful candidate must, by the start of the employment, have permission to work in the UK We offer:• Competitive salary• 25 days holiday plus bank holidays (with option of buying more)• Generous pension scheme• Fully supported study program• Health cash plan (Level 1)• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)• Social events• Volunteering opportunities How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will beTraining:Level 3 Pensions Advisor apprenticeship standardTraining Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year. We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role. Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector. Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise ....Read more...
Apprentice Mortgage Administrator
Role Purpose: Provide support to the MFB sales team by case managing files accurately within prescribed timescales, ensuring excellent customer service. Support other Case Managers to help the company achieve its objectives. Key Responsibilities: Build and maintain effective relationships with new and existing clients Act as the first point of contact for clients, lenders, and conveyancers at all stages of the mortgage process Respond promptly and accurately to telephone calls, emails, and correspondence Liaise with Mortgage Consultants to update progress and resolve queries Escalate specific issues to the Line Manager for discussion and resolution Embrace and contribute positively to the firm’s Mission, Vision, and Values Work within prescribed procedures and practices Input, update, and maintain data so systems and files reflect current positions Produce written correspondence and documents using standard formats Manage diary systems to monitor cases and progress chase as needed Follow case progress from initial application through legal completion and beyond Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector. As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. Key Learning Outcomes: A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation Professional Qualifications: CeMAP1 - awarded by London Institute of Banking and Finance (LIBF) Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:We want all candidates to progress onto the Level 3 Mortgage Adviser. We are hoping that all candidates will remain full-time employed with us after their apprenticeships end.Employer Description:Independent, privately owned, Directly authorised, whole of Market Mortgage finance Brokerage. Starting out small in 1990, we’ve grown to be one of the UK’s most respected and award-winning mortgage brokerages. Most importantly, we’ve kept the client at the heart of everything we do, and our independent, family-owned approach means we will always take the time and effort to understand our clients mortgage finance needs, and we have achieved the coveted 5/5 on Trust pilot Specialising in all types of property finance including Buy to Let, Residential, Commercial, Holiday Lets, Development Finance, Commercial finance, Short Term / Bridging Finance.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,Team working,Initiative,Friendly,Confident ....Read more...
Planner
PLANNER Crewe £30,000-£37,000 + Bonus In any successful manufacturer, the production line is only as strong as its supply chain. That’s where you come in. This is your chance to join a well-established but fast-growing international manufacturer, already a leader in its sector, and make sure the right materials are in the right place, at the right time. With Microsoft Dynamics 365 Business Central newly rolled out, this business is transforming how it plans, manages, and optimises its operations. As Materials Planner, you’ll be at the heart of that journey. If you're from a Materials Planner, Expeditor, Scheduler, Planner, Planning Administrator, Supply Chain Coordinator or similar background, this opporutnity is not to be missed. What you’ll be doing: Planning and coordinating material requirements to ensure production schedules run smoothly. Monitoring stock levels, lead times, and supplier performance to avoid delays. Working closely with procurement, production, and customer service teams to maintain efficiency and transparency. Using Dynamics 365 BC and Excel to analyse data, highlight risks early, and replan where needed. Supporting continuous improvement initiatives that strengthen the supply chain. What you’ll bring: Experience in materials planning, supply chain coordination, or similar. Confidence with ERP systems (Dynamics 365 BC/Navision would be ideal). Strong Excel and data-handling skills. Organised, detail-focused, and calm under pressure. A proactive approach to problem-solving and collaboration. What’s on offer: £30,000 – £35,000 + bonus scheme. 25 days holiday + bank holidays. Modern offices and a supportive, collaborative team culture. Training and development opportunities with clear progression routes. The chance to make your mark in a dynamic, international business that’s investing for the future. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Business and Administration Apprenticeship
• Office & Administration• Be the first point of contact (in‑person, phone, email); manage shared inboxes and enquiries.• Maintain accurate records for young people, parents/carers, volunteers and partners; update CRM/registers and consent/photography permissions.• Coordinate staff rotas and sessional worker timesheets; support onboarding/inductions for staff and volunteers (ID, references, training logs).• Prepare meeting agendas, take minutes, and track actions for internal meetings and Board/Advisory meetings.• Manage stationery/supplies ordering; liaise with suppliers and service providers.• Programme & Events Support• Administer programme bookings (e.g., holiday activities) and waiting lists; issue confirmations and reminders.• Compile session packs (registers, risk assessments, evaluation forms); collate attendance data after sessions.• Liaise with schools, parents/carers and partners to coordinate outreach, trips and events.• Support logistics: room bookings, equipment, refreshments, transport and trip paperwork.• Safeguarding, GDPR & Compliance• Maintain secure storage of safeguarding records, incident logs and consent forms in line with policies and GDPR.• Coordinate Enhanced DBS checks and training records; monitor renewals and mandatory training (e.g., Safeguarding, H&S, First Aid).• Support implementation of policies and procedures (safeguarding, data protection, health & safety) and report compliance metrics.• Finance & Procurement• Raise purchase orders; process invoices, expenses and petty cash in line with financial procedures.• Assist with budget tracking for projects/events; maintain accurate records for funder reporting.• Support grant administration: gather evidence, timesheets and outputs for monitoring/claims.• Monitoring, Evaluation & Reporting• Collect and clean attendance, demographics and outcomes data; produce weekly/monthly dashboards.• Prepare reports for senior leadership, trustees and funders (e.g., HAF returns, programme summaries).• Maintain calendars for reporting deadlines, audits and funding milestones.• Communications & Stakeholder Engagement• Draft newsletters, notices and social posts; update website/pages with programme information (in line with safeguarding consent).• Maintain contact lists/CRM; coordinate partner meetings and community outreach materials.• Support press/visits and VIP engagements by preparing briefs, risk assessments and schedules.• Facilities & Health & Safety• Assist with hub facilities checks (room setup, equipment logs, first‑aid kits, incident/near‑miss records).• Maintain venue bookings calendar; coordinate contractors for maintenance/repairs.• Ensure rooms are prepared and welcoming before sessions; oversee close‑down checklists after activities.Training: Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB 1 day a week On-site in college Training Outcome:Admin Support/Senior Administrator.Employer Description:Project Zero WF CIC engages young people in positive activities to promote social inclusion, reduce anti‑social/offending behaviour and strengthen community cohesion. Our aim is to see a year with ZERO deaths of a young person due to knife or violent crime. From our youth hub at The Outset Centre in Walthamstow, we run weekly sessions, workshops and school‑holiday programmes (including HAF), and initiatives like the Youth Champion Programme, in partnership with local stakeholders and the London Borough of Waltham Forest.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Operational Relationship Apprentice
As an apprentice, you will develop the foundational skills required for a career in operational relationship management. This apprenticeship offers the opportunity to gain hands-on experience in a dynamic, fast-paced environment, while studying towards a relevant qualification. The role will involve learning about client requirements, production processes, compliance standards, and best practices across the business. The apprentice will gradually take on more responsibility as confidence and capability grow. Key areas of responsibility and deliverables: Supports the building of effective working relationships with internal teams Assist with responding to production-related queries in a timely and professional manner. Completing triage process to prioritise and assign requests Helps coordinate aspects of the production process, learning how to meet quality and deadline expectations. Works alongside the Operational and Account Management teams to gain insight into client account support. Learn how to track and report on key performance indicators (KPIs) and service levels (SLAs) Follow established business processes and become familiar with APS policies, including health and safety and environmental procedures. Support sustainability and compliance initiatives across operational practices. Contribute to the identification of small improvements or efficiencies within day-to-day tasks. Communicates updates and requirements clearly as directed by team members. Show a growing understanding of the commercial impact of operational decisions. Support Testing Process to ensure output and feedback produced accurately and timely Maintain an up-to-date library of work instructions Skills and experience required: Show a genuine interest in operations, client services and production environments Strong verbal and written communication skills Willingness to learn and take on new challenges with a positive attitude Ability to work as part of a team and build relationships across departments Good organisational skills with attention to detail Basic IT literacy, including familiarity with Microsoft Office (Word, Excel, Outlook). Ability to follow instructions and take responsibility for personal development. Commitment to working towards a relevant apprenticeship qualification. Awareness of professional conduct and workplace standards No prior experience required – full training will be provided. Training:As an apprentice, you will work with your training provider, BPIF Training, who will provide full academic support. We offer extensive in-house, on-the-job training to set you on the path to a successful career within The APS Group. Upon successful completion of the apprenticeship, you will achieve a Level 3 Business Administrator standard. You will be provided regular time within your normal working hours to meet the requirements of your apprenticeship programme. Training will take place via interactive online workshops, along with regular 1–1 sessions with your dedicated BPIF Training Coordinator.Training Outcome:This is a fixed-term position for the duration of the apprenticeship. Upon successful completion of the apprenticeship, a full-time role may be available, subject to business needs.Employer Description:Since 1961 we’ve been all about working with great people to make more possible for our clients. You’d be joining a family of over 900, so you’ll never be stuck for advice, expertise and networking opportunities. Together we lead the way in marketing and communications. Whether we’re producing exciting creative for advertising or managing a client’s entire print spend, we’ve got pretty much everything covered.Working Hours :Monday to Friday, specific working hours to be agreed with the successful candidate.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Business Administration Apprentice
To provide efficient, professional, and confidential administrative support across multiple departments within Gusto Group, while ensuring exceptional front-of-house service and contributing to the delivery of effective Finance operations. Duties will include, but will not be limited to: Reception and Front-of-House Duties: Provide daily reception cover, greeting visitors, and handling calls and enquiries in a professional and courteous manner Maintaining visitor logs and site safety for visitors Manage the main reception inbox and switchboard, ensuring messages and requests are directed promptly and accurately Keep reception and meeting areas clean, organised, and welcoming at all times including meeting room bookings and assist with hospitality and company event arrangements Administrative Support - HR and Learning & Development: Provide administrative assistance to the HR and L&D team, including document preparation, filing, scanning, and record maintenance Support recruitment processes, including job advertising, and monitoring of applications Support internal communication and engagement initiatives, contributing to a positive and inclusive workplace culture Finance Administration Support: Assist the Finance team with routine administrative and clerical tasks, including invoice entry, purchase order processing, and document filing Assist with credit control, building successful relationships with customers and suppliers through positive communication Maintain accurate and organised financial records for audit and reporting purposes Provide data-entry and reconciliation support as directed by the Finance Manager General Office Administration: Support office management tasks, including stationery orders, office supplies, and maintenance coordination Assist with the organisation of internal meetings, training sessions, and company events Contribute to the improvement of administrative processes and interdepartmental coordination Training: The Apprentice will work towards their Apprenticeship Standard in Level 3 Business Administrator The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course This is a month release programme, which means you will attend Lincoln College, once a month, term time only. This will fall within your contracted working hours Training Outcome: This apprenticeship offers the opportunity to gain valuable administrative experience across multiple departments within a dynamic and values-driven organisation The successful candidate will receive mentoring and structured training while developing professional, technical, and interpersonal skills essential for a successful career in business administration The long-term plan would be that the suitable candidate will progress into further training within finance and would develop into a key member of the Group Finance team Employer Description:Gusto Group is the parent company supporting an innovative group of companies based in Nottinghamshire; Gusto Construction, Rototek & Studio G Architects are our core businesses. With a joint turnover of £20m, we employ over 180 people across multiple sites. Innovation is at our core as a group, whether that’s through Studio G’s design of our clean energy homes, the communities we build on our housing developments or the technical innovation Rototek are driving forward in the rotational moulding industry. This compliments our B Corp Certification; as a B Corp we are proud to be part of a growing movement of companies that are focussed on people, planet and profit.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience ....Read more...
Apprentice Client Account Administrator
We are committed to excellence, high performance, uncompromising standards, and success. This isn't a role for someone simply looking to pick up a pay check or even just build a reasonable career. We are looking for people who want to become part of our story, those willing to work hard, embrace challenges, and help us deliver on our ambitious business plan while having fun and making money along the way. We value energy and attitude over age and experience. No prior sector experience is required; full training will be provided to help you thrive in your role. This is not for the faint-hearted. But for the right person, it's one hell of a journey. As a Client Account Administrator, you'll provide essential administrative support to the Client Account Management team, ensuring the smooth running of day-to-day operations. You'll play a key role in handling client communications, maintaining accurate records, and supporting the delivery of high-quality service to clients. Your role will involve managing information across multiple systems, coordinating documentation, and assisting in the organisation of client accounts. By ensuring accuracy, efficiency, and compliance in all administrative tasks, you'll help the team deliver a seamless client experience and uphold the business's professional reputation. Responsibilities: Communication management - Handle incoming calls and emails, ensuring queries are actioned promptly or directed to the right person. Document organisation - Manage inbound and outbound correspondence, keeping paperwork and digital files organised and accessible. Record keeping - File and maintain accurate records, both digitally and on paper, to support smooth account management. Data entry and updates - Input, update, and maintain information on spreadsheets, databases, and other systems. Client account support - Keep client account records accurate and up to date within management systems. Document preparation - Assist in preparing reports, documents, and meeting materials for the Client Account Managers. Team scheduling - Support with booking and coordinating meetings, calls, and appointments. Compliance awareness - Ensure all information is handled in line with GDPR and company data protection policies. General administration - Undertake a range of other administrative tasks as required to support the team. What We Offer: Comprehensive training and ongoing support to help you excel in your role Unlimited career development opportunities Performance-based financial rewards recognising your contribution and results Opportunities to travel both within the UK and internationally (Marbella, Ibiza, Cotswolds, Isle of Skye) A dynamic and supportive team culture where your ideas and input are valued Participation in charity initiatives and team-building activities, from fundraising walks to skydiving A chance to work with an award-winning, high-performing team Are you ready to become part of something special? This is not the role for someone who is just looking for a salary, this is an opportunity to become an integral part of a growing business and contribute to our exciting journey. If you're driven, enthusiastic, and ready to deliver results, we want to hear from you!Training:One day every 2 weeks - online learning.Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Indevor Group is reshaping the house-building industry through innovation, technology, and a relentless focus on results. Our clients include some of the UK's leading FTSE 100 companies, and we take pride in delivering solutions that drive real impact. We've built a culture that balances ambition with support, a place where people are challenged to achieve their best while being part of a team that celebrates success together. Our commitment to our people has earned us recognition in the Sunday Times Best Places to Work 2025, underlining our belief that high performance and a great workplace go hand in hand.Working Hours :8 hour shift. Day shift, Monday to Friday.Skills: Basic IT skills,Good attention to detail,Positive attitude,Friendly and approachable,Reliable and punctual,Willing to learn,Organised ....Read more...
Business Administration Apprentice – animal charity sector
This role will give you the opportunity to gain hands-on experience of all aspects of business administration, and to play an important role in the growth of the Charity. You will support all aspects of the day to day running of the NFRSA including new registrations, processing grants, supporting our corporate partnerships and helping to plan and deliver our busy schedule of events. You will also help with our marketing, in particular creating engaging posts for our growing social media following. This is an exceptionally varied and rewarding role for the right person, as your work will directly contribute to the lives of retired service animals and their owners/handlers. Your responsibilities will include: Gain a deep understanding of the NFRSA’s purpose, activities, values, and future ambitions Communicate effectively with a range of NFRSA stakeholders, including the NFRSA core team, our network of volunteers, donors, corporate partners, fundraisers, suppliers and our members and owners of retired service animals Maintain up to date records, using a range of administrative systems, including hard copy filing systems, spreadsheets, databases and Office 365 products Process new registrations, checking details carefully, and adding to our registration database Provide administrative support to our grants process, checking documentation, liaising with our members and vet panel and sending grants for payment Process online merchandise sales and prepare and dispatch to customers in a timely manner Support our network of fundraisers, by identifying and delivering practical help such as sending out posters, flyers and collection boxes Carry out regular audits of NFRSA stock levels to ensure they are sufficient, identifying when more is required Contribute to the planning and organisation of NFRSA events, to include managing resources required, organising logistics and briefing volunteers Provide administrative support to NFRSA Management Committee and Trustee meetings, producing accurate minutes for distribution Providing hands-on support with NFRSA marketing including: Reviewing our website to ensure it remains current and liaising with our website developers Creating engaging and impactful content for our growing social media audience and posting across all channels Monitoring the performance of our social media posts and using data to help us improve Supporting the creation and distribution of press releases Creating a range of marketing assets to include posters, flyers, surveys etc You will work primarily within an office in the Bathurst Estate, Cirencester. Tis is a hugely varied role, ideal for someone who enjoys a fast-paced environment and can on their own initiative when required.Training: Training for the Level 3 Business Administrator Apprenticeship will take place both in the workplace and at college The apprentice will attend regular sessions delivered by Cirencester College to develop the core knowledge, skills, and behaviours required for the role This will be supported by ongoing learning and development activities in the workplace, where the apprentice will apply their training to real tasks and projects In addition, the apprentice will have regular one-to-one sessions with their skills coach to review progress, set objectives and prepare for assessments Off-the-job training will typically take place one day per week (or equivalent) and will include a blend of classroom learning, self-directed study and practical application linked to the apprentice’s day-to-day work Training Outcome: This apprenticeship is an excellent stepping stone for individuals looking to build a career in business administration while gaining valuable experience in a supportive setting For the right person, we will be looking to offer a permanent, long-term position within the charity with opportunity for progression Employer Description:The National Foundation for Retired Service Animals (NFRSA) is a registered charity (1200949) supporting retired dogs and horses from the police, fire, prison, national crime agency, NHS, border force and MoD Police services by helping with medical and veterinary bills, which inevitably occur as they get older. When serving dogs and horses careers end, the financial support they have enjoyed whilst working, including food, kennels or stables, medical and veterinary requirements, training and equipment also comes to an end. Unfortunately, affordable insurance can be difficult to find due to their age and training. This is obviously a worry for handlers who have their own financial obligations, and medical bills can become a real challenge. As is widely acknowledged, the relationship between a handler and their working partner is second to none, and it is unthinkable the pair may be broken up due to financial pressure. Unfortunately, this does happen, and it causes great distress for the handlers, their families, and of course the animals themselves. The NFRSA is there to help to ensure these wonderful animals can stay where they belong, with the families they love, as the years advance. It’s the least they deserve when they’ve devoted most of their lives to keeping us, the public, safe. Since its formation in 2022, the NFRSA has more than 550 members and has provided in excess of £200K of support to retired service animals. Our job, quite simply, is to ‘Protect Our Protectors’.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Apprentice Senior Administrator
During this apprenticeship, you will learn the following To deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. To exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day-to-day basis, you will be expected to resolve more complex queries without necessarily referring to your manager. Maintain high-profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate. Organising events, including booking a venue, sending invitations, arranging refreshments, liaising with speakers, managing bookings, coordinating colleagues, advertising, collating feedback and reporting back. Will manage some smaller projects on own initiative, but will also carry out desk research and source data from internal and external sources in order to contribute to wider projects. To use a variety of complex University systems and processes to research, analyse and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data. Support the management, development and implementation of operational processes and systems.Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate. Provide specialist advice and training to colleagues on the area of activity. As required, provide a professional secretarial service to relevant committees and meetings. You may be required to be responsible for one or more of the following: monitoring budgets, including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget, procuring goods and services through the University system, updating and writing content for the department’s communications, eg intranet page, dealing with health and safety and facilities issues. HR-related tasks such as managing staff absence, induction, or dealing with leavers. Dealing with arrangements for international visitors. Monitoring internal procedures/compliance and ensuring these are followed and disseminated as appropriate. Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others. You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner. Training Outcome:Senior Administrator.Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Administration Apprentice (Business & Finance)
General Administration Provide general administrative support to staff and departments across the school. Act as a point of contact for staff, students, parents, and visitors, dealing with enquiries professionally both in person and by phone or email. Support reception and front office duties, including signing in visitors (ensuring safeguarding processes are followed), answering phones, and handling mail. Prepare and distribute letters, reports, forms, and newsletters using Microsoft Office or Google Workspace. Maintain and update school records (manual and digital), including student data, attendance records, and filing systems. Help with data entry and maintaining the school’s management information system (MIS). Assist with attendance monitoring and reporting. Assist with the organisation of meetings and school events, including booking rooms and taking minutes. Liaise with teaching and support staff to ensure accurate and timely communication and record-keeping. Finance & Business Support Assist in processing purchase orders, invoices, and payment requests through the school’s finance system. Liaise with external suppliers and service providers regarding orders, deliveries, and queries. Help monitor income and expenditure for school trips, events, and departmental budgets. Support with petty cash handling, logging of receipts, and basic financial reporting. Assist in maintaining accurate records for stock control and asset management. Liaison & Communication Liaise with parents and carers regarding school payments, trips, and general enquiries. Work with external organisations such as suppliers, contractors, and local authorities, ensuring timely and accurate communication. Collaborate with internal departments (e.g. pastoral, curriculum, site staff) to support administrative and operational needs. Compliance & Policies Ensure compliance with school policies, particularly in relation to data protection, confidentiality, safeguarding, and health and safety. Handle sensitive information appropriately and in line with GDPR regulation Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility. Review and develop own professional practice, undertaking training as required Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement. Help foster a positive culture by upholding the vision and aims of the school. Have due regard for data protection, confidentiality, child protection and health and safety policies. Work with pupils and staff in a courteous, caring and responsible manner. Work with visitors in such a way that it enhances the reputation of the school. Support the school in helping to prepare for external inspections (e.g. OFSTED). Help protect the school environment by making sure working areas (including shared areas, stockrooms and workstations) are tidy, clutter free and safe to use. As a user of the school’s network, you must comply with the school’s IT policy and social media policy and understand that the school may monitor your emails and internet activity. Requests to take time in lieu during term time will be treated on an individual basis and must fit with the needs of the school. Training: Level 3 Business Administrator Apprenticeship Standard St Peter’s Catholic High School. Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time admin assistant or finance/admin officer role. Further Training: You could move on to a Level 3 or 4 apprenticeship in: Business Administration School Business Management Finance or Accounting (e.g. AAT) Transferable Experience: Even if there’s no role at the school, you’ll have gained: Valuable admin experience A recognised qualification Strong references to help you apply elsewhereEmployer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed. The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met. The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website. Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term-time only. Working times are flexible, but generally 8:30am -3:30pm Mondays to Thursdays and 8:30am-3:00pm on Fridays with a 30-minute unpaid lunch. Working from home is allowable for some of this time, but it must meet the needs of the school.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Respect for the Catholic Ethos,Character and Personal Conduct,Adaptability ....Read more...