The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.
Main Purpose of the Role:
Business Administration:
To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved
Sales Administration:
To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives
Key Responsibilities:
Business Administration Duties:
Manage and distribute incoming and outgoing post
Answer incoming calls, take messages, and follow up as needed
Greet visitors professionally and offer refreshments as appropriate
Operate and maintain the internal CRM/MRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities including events, campaigns, website updates, and social media content
Sales Administration Duties:
Assist with the promotion of the Company through sales and marketing support
Support directors with sales and marketing projects
Maintain an active sales diary and quotation log
Ensure compliance with company policies and procedures
Liaise with internal departments to support successful sales operations
Provide input and support in identifying marketing and sales process improvements
Assist with general office administration as needed
Support management with health & safety obligations and compliance
Encourage and support continuous improvement initiatives across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place in the workplace
TDR will conduct monthly assessment and tutor sessions
Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract
Employer Description:North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwideWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Headquartered in Milton Keynes, this role will be office-based with a flexible working policy. This role would be suitable for someone who is wanting to start their career, potentially in the IT Sector. The Sales Support Team is fairly new within the business, and we envisage it to grow rapidly, allowing for a clear direct progression path within the business. We value diversity and welcome applicants of all genders and backgrounds to join our team.
Key Responsibilities Include (but are not limited to):
Assist with ensuring all open sales orders are accurate and up to date, liaising with Account Managers where required.
Assist with ensuring ETA’s in the system and accuracy based on supplier reports and online portals.
Initial RMA queries, Liaising with customers and our Logistics Department.
Assist the team in keeping CRMs up to date with the required information for technical teams.
Liaise with Logistics or Suppliers on Customer Delivery issues to resolve.
Automated Purchasing and Manual Purchasing for all segments including servicing materials.
Sourcing Product Alternatives
Liaise with Customers for any Ad Hoc Web queries through the website ticketing portal.
Other Ad Hoc Sales Support Duties.
Candidate Preferences:
Strong communication skills, both written and verbal
Experience using Microsoft Applications such as Outlook and Excel.
Ability to work in an office-based environment promoting teamwork and positivity.
A driving Licence would be preferable.
Benefits Include:
Potential Company Bonus and Inclusion into Employee Ownership Trust scheme after 1 year of employment.
25 days annual leave plus UK bank holidays.
Access to Reward Gateway - discounts at hundreds of retailers as well as physical, mental and financial wellbeing resources).
Company pension (3% employer contribution - after a successful probation period).
Life assurance (2x gross salary - after a successful probation period).
Medicash Private Healthcare scheme (after successful probation period)).
Hybrid working and flexible working policies.
Training:
Attendance at Milton Keynes College
Support from the employer for your learning, development and personal growth
Business Administrator Level 3
First Aid Awareness, Fire AwarenessTraining Outcome:A role within the company may be on offer upon successful completion of the Apprenticeship.Employer Description:DTE is an IT Hardware Reseller, this is the core part of the business but we also provide services. Our Wireless, SBL and Project Services Teams provide services to our customers based on their speciality. In all areas of the business our focus is customer obsession and adding value through customer service and striving to go above and beyond for our customers.Working Hours :Monday - Friday: Shift patterns to be discussed at interview.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Key Responsibilities:
1. Administrative Support: • Handle incoming inquiries via phone, email, and in-person meetings, providing professional and courteous assistance to clients and colleagues• Prepare data for tenancy agreements and references, which will also include liaising with tenants and guarantors• Coordinate appointments, property viewings, and inspections, ensuring schedules are efficiently managed
2. Property Management: • Assist in the management of rental properties, including arranging works• Conduct property inspections and maintenance checks, addressing any issues promptly and coordinating repairs when necessary• Maintain a thorough understanding of relevant laws and regulations pertaining to property management in EnglandTraining:Training:
Level 3 Business Administrator Apprenticeship Standards & Estate Agent CePap Qualification which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Estate Agents online course (CePap) will be 15 modules to complete, as below;
Handling tenants' enquiries
Handling buyers’ enquiries
Handling landlord enquiries
Negotiator sales
Sales skills
Customer service
Compliance
Letting legislation
Estate agency legislation
Property law
Negotiating a lease
Negotiating in estate agency
Anti–money laundering
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment.Working Hours :Monday - Friday - 9:30 AM - 5:30 PM (there may be the occasional Saturday required).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Providing office support, including customer and employee support
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up-to-date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Taking phone messages and passing them on
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Making travel arrangements for employees
Learning about the company's mission and available products/services
Educating clients about what products/services are available and how to purchase them
Building relationships with clients and team members
Sending emails to clients and team members
Preparing documents by printing, copying, and binding
Writing and editing company correspondence
Collecting and sorting the post
Assisting with minor technical support
Acting as a personal assistant to the executive team
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Giving feedback on office efficiency and suggesting possible improvements
Being ready for any other administrative tasks that are required
Attending training and external business meetings
Giving feedback on ways to improve and streamline the business
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:We are a rapidly growing business with great future potential.Employer Description:We are an established patient transfer service, dealing with patients who require transport to and from hospital or care homes. To critical care patients both adult and paediatric who need urgent transfer from hospital to hospital. We also provide full medical cover to some of the UKs large events including concerts and local gatherings.Working Hours :Monday to Friday, 8am - 4pm with a 1 hour lunch break. 1 day's training will be included in these days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Front-of-house reception duties
General administration and clerical support
Managing communications including calls, emails, and post
Drafting documents and correspondence to a high standard
Supporting the senior leadership team with administrative tasks
Maintaining confidentiality and safeguarding at all times
Desired Skills & Personal Qualities:
Strong written and verbal communication skills
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Experience in customer service or administration (desirable)
Knowledge of school systems and safeguarding practices (beneficial but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am till 3:30 pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
Processing and distributing incoming and outgoing mail hardcopy and electronic
Maintain telephone performance standards
Enter requests for home visits onto the computer for referral to the Duty Doctor, ensuring careful recording of all relevant details
Process repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Action administrative responsibilities accurately and in a timely manner
Inform patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for all payments
Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures
Providing clerical assistance to the practice as required including word/data processing, filing, photocopying and scanning
Keep the waiting room and reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There may be an opportunity for a full-time position after successfully completing this apprenticeship
Employer Description:GP Surgery
Team consists of
Lead GP
Salaried GPs
Practice Nurse
HCA
GPA
Pharmacists
Team of reception/admin team
We are a training practice therefore we train GP Registrars and also have medical students on a rotation basis.Working Hours :Morning shift will start at 07:45 and Saturday working will be 12:45 - 17:15.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Records keeping, including basic finance tasks
General point of contact regarding building visitors, monitoring and responding to queries
Support Health & Wellbeing project lead with project delivery
Marketing and outreach, including social media and website content uploads, using programmes like, ‘Canva’
Training:
Level 3 Business Administrator Apprenticeship Standard
Training will be one day a week at City Gateway E14 2BE (Tuesday 9:30am to 4:30pm)
Training Outcome:A long-term, full-time job within a company where employment is expected to continue as long as performance meets expectations.Employer Description:At Ashford Place, we offer pioneering community-led solutions to the ills affecting the physical, mental and financial wellbeing of our service users. Our approach encourages peer to peer engagement, empowering clients to take the lead in reclaiming their lives, regaining their place in society and improving their wellbeing. The Ashford Place Way involves a community-centred approach to ending social isolation, improving physical and mental health & wellbeing, working with our local community to increase resilience and self-determination, enabling our clients to have a decent and secure home, and supporting our clients, young and older to effectively access quality health and social care. It is based on our guiding principles and emphasises the key roles of the community and of individuals when it comes to creating real and long lasting change in people’s lives. We are building Ashford Place into a cohesive, networked, organisation embedded in the community. We act as the catalyst between a wide range of community stakeholders – community members, Ashford Place employees and trustees, faith and religious groups, councillors and council staff, community services and local businesses – to harness the collective capacity and capability of community resources for the greater good. We want to continue to develop a local community we are all proud of and where everyone can contribute and participate together.Working Hours :Monday to Friday 10am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Site Maintenance Manager - Commercial building – London - up to 62k + Package Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing commercial buildings? One of the established names in the commercial building maintenance industry is looking to recruit a Site Maintenance Manager to look after a key commercial property in Central London. Based in the heart of the City, the company is looking for an Site Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate the on site team. The teams on site consists of 3 multi skilled engineers and an administrator and there is an excellent working relationship with the client. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.Ensure contractually agreed KPIs / SLAs are met.Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven experience and involvement in managing multiple buildings and clients.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
The HRIS Administrator will be responsible for assisting the HRIS Project Manager give an excellent service to all users of HR & Payroll systems for Bunzl UK & Ireland and Bunzl plc
Key accountabilities:
Provide first line support to users to assist with queries and system issues
BAU activities (running regular processes, reports, and system routines)
Perform regular housekeeping on HRIS system
Evaluate new or amended components
Create ‘how to’ guides
Document HRIS processes
Log and progress calls with Saas provider
Assist with the build and integration of acquired businesses onto the HRIS system
Assist with the development of new functionality
Develop reporting and KPI suites to support users and business leaders
Training:Your apprenticeship training will be via Potential Realised which is an online training provider whereby you attend masterclasses on line and work to a schedule. Training Outcome:In terms of future prospects, we would expect (subject to successful completion of the apprenticeship and ongoing suitability for employment), that this role will become permanent and that the post holder will have a great opportunity to develop their broader skill set and experience, as a key member of the People Operations team.Employer Description:About Bunzl and Bunzl UK & Ireland Business Services
Bunzl PLC is our parent company. A FTSE 100 company based in London. Many people use a Bunzl product every day of their lives. Bunzl is the largest value-added distributor in the world in our market sectors. Bunzl’s purpose is to deliver essential business solutions around the world and create long-term value for the benefit of all stakeholders. To find out more about Bunzl, visit www.bunzl.com. Bunzl PLC operates in over 30 countries. In Bunzl UK and Ireland, there are six divisions: Catering & Hospitality, Cleaning & Care, Retail, Safety & Workwear, Ireland and Nisbets.
The Bunzl UK & Ireland Business Services teams support our operating companies with solutions in transactional finance, payroll, employee management, Environment, Health & Safety, and IT. With extensive knowledge of internal customers' needs, they deliver excellent service across our operating companies. Our DRIVE behaviours help us to make BUKI a great place to work.
Demonstrate and share expertise
Respect and understand our customers
Integrity and honesty
Value communication and collaboration
Everyone take responsibilityWorking Hours :Full time (with study time built into work pattern), Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
SALES
Send order acknowledgment and H&S information for new orders
Manage the administration of all Service Agreement contracts ensuring that relevant spreadsheets are kept up to date
Book in site visits with clients for Replay representatives
Assist Contracts Advisors and other sales staff with the administration of site surveys and facility survey reports
Provide administrative support to the Sales team regarding the processing of orders
Update and make any necessary changes to the PlayerSports eCommerce portal
MARKETING
Assist with marketing publications
Maintain customer databases for marketing purposes
Training:
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification, including any required Functional Skills
Each apprentice will have a dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program
Depending on the apprentice’s needs, the frequency of these sessions may vary
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday- Thursday 8.30am- 5pm, Friday 8.30am- 4pm (1 hour for lunch)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Front-of-house reception duties
General administration and clerical support
Managing communications including calls, emails, and post
Drafting documents and correspondence to a high standard
Supporting the senior leadership team with administrative tasks
Maintaining confidentiality and safeguarding at all times
Desired Skills & Personal Qualities:
Strong written and verbal communication skills
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Experience in customer service or administration (desirable)
Knowledge of school systems and safeguarding practices (beneficial but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. This will include any necessary Functional Skills training that may be required.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am till 3:30 pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
We are looking for somebody to join the team as a “blank canvas” and train them through business administration, basic accounts, assisting contract the management team. Its would be an all-encompassing role to cover all aspects of the business to ensure you know the business from top to bottom.
As well as college work to help you achieve your and our goals you will shadow and be given experience from each member of the team. We will also give you an overview of the engineering side of the business and show you the products we produce and their purpose to give you a greater level of confidence in your work.
At the start of the day the office will be busy with engineers getting their work for the day and bringing in information from the previous day, this will then follow on to processing their paperwork and preparing work files for invoicing. You will then be involved in the admin’ section speaking to clients and suppliers, raising jobs from clients instruction, updating clients via emails, telephone calls or producing spreadsheets, assisting in arranging the engineers workload diary, through to assisting in the accounts department raising sales invoices, raising plant/material purchase orders and processing incoming invoices and finally filing paperwork away.Training:Full Business Administrator Level 3 All training to take place at the employer's premises.Training Outcome:We are looking at this to be a permanent role, the same as our engineering apprentices have been. We wish to train an apprentice to be a valued integral member of the business.Employer Description:We started as a business in 1966 in Glasgow before adding another five branches to achieve national coverage.
We are still run by the same families that started the business.
We have a varied range of clients such as the Ministry of Defence, Ministry of Justice, chemical plants, nuclear power stations, call centres, high street national retailers.
We manufacture, install, service and repair automatic doors, roller shutters, glazed aluminium shop fronts.
We run a metal fabrication section within our branch and also do industrial roofing and fencing.
Working Hours :07:30 to 16:00 or 08:00 to 16:30.Skills: Administrative skills,Communication skills,Creative,Customer Care,IT,Non-judgmental,Number skills,Organisation skills,Patience,Presentation skills,Team working....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way as required
Processing referral letters, forms, reports on daily basis, including liaising with patients if needed, etc.
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, emailing, and scanning
Processing and distributing incoming (and outgoing) mail
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Manage, monitor, and action complex tasks on daily basis
Clearing and re-stock consulting rooms as required
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon the completion of the apprenticeship. Employer Description:Bishop’s Close Medical Practice is working alongside the North East and North Cumbria Integrated Care Board (NENC ICB) to share a message about stigma and addiction across the region. (see video below) Stigma Kills is an NHS Addictions Provider Alliance digital campaign that asks health and social care workers, and the public too, to ‘see the person, hear their story.'Working Hours :(Flexibility with working hours will be needed for certain circumstances between the hours of 8.00am and 8.00pm and Saturdays 9am - 5pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Learn how to handle inbound and outbound calls for multiple areas
Learn how to manage our mailboxes and how to respond to supporter queries
Learn how to prepare and send letters in response to our supporters
Learn how to process payments using a number of payment platforms
Learn about compliance
Learn how to process non-financial and financial transactions
Learn how to sort, open, process and scan incoming and outgoing post
Learn how to capture and maintain sensitive supporter information through our database
Learn how to pack and send fulfilment orders including printing multiple letters
Responsible for managing time effectively
Responsible for completing coursework in a timely manner
Attend college or meetings with your course assessor when required
Complete of the job training where required
Be an ambassador for the apprenticeship scheme and positive representative for Support Services and mentor to future apprentices
Help provide an excellent experience and Service for our supporters
Help identify, develop and build effective relationships with colleagues within the team and other departments
Foster effective relationships internally and externally to engage with a range of audiences and individuals
You will also be an ambassador for the apprenticeship scheme
Responsible for maintaining systems and records
Responsible for fostering effective relationships with supporters and colleagues across the organisation
Training:
Office Based
On and Off the Job Training
Business Administrator Level 3
Training Outcome:Support Services is the gateway to many positions within the Trust. It can lead to numerous positions. Previous Apprentices have gone on to become People Partners, Quality Leads, Membership Journey Managers and Legacy Officers.Employer Description:The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.Working Hours :8.30am - 5.00pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Are you a proactive, ambitious individual looking to build a successful career in sales and business development? Do you have a passion for building relationships, identifying opportunities, and contributing to business growth? If so, this could be the perfect opportunity for you!
You'll gain a nationally recognised Business Administration Level 3 qualification as well as real-world experience in a leading UK Liquid Fuel Distributor.
As a Business Development Apprentice, you will play a key role in driving new opportunities and supporting our mission to deliver sustainable solutions.
Duties will include:
Initiate outbound calls to potential customers from provided leads or cold-calling lists
Engage prospects in meaningful conversations, understand their requirements, and tailor sales pitches to meet their needs
Achieve and exceed monthly and quarterly sales targets
Conduct timely follow-ups with customers who have shown interest in our offerings to convert leads into sales
Maintain accurate and detailed records of customer interactions, enquiries and sales activities
Address customer objections and concerns professionally, turning them into opportunities to showcase the value of our products/services
Collaborate with team members and sales managers to share best practices, provide feedback, and contribute to the overall success of the sales team
In return we offer:
A friendly and welcoming work environment offering Summer and Christmas social events
Private health insurance after 1 year’s employment
Death in service benefit after 1 year’s employment
Discounted corporate gym membership.
Recommend a friend policy (£250 if friend passes probation)
Christmas / Summer party
Christmas hamper for all staff
Personal Qualities:
Excellent communication skills, both verbal and written, with a confident and persuasive phone manner
Goal-oriented and self-motivated with a strong desire to achieve sales targets
Ability to build rapport and establish positive relationships with customers
Adaptability and willingness to learn about new products/services and sales techniques
Works well under pressure
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:
A role in a successful, dynamic company
Be a part of a strong team of performance-driven colleagues
Great future career prospects for advancement
A professional working environment
Employer Description:We are a well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry.Working Hours :Monday - Friday, 8.00am - 4.00pm
or 9.00am - 5.00pm per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a supportive role within the Administration team and its primary purpose is to provide general administrative assistance to the legal teams in the Huddersfield office whilst working towards a Business Administration Level 3 qualification.
The tasks and duties listed below are intended to describe the general nature and responsibilities of this role and it is anticipated that they will evolve over time. These duties are not intended to be an exhaustive list and the post holder is expected to undertake any reasonable request from a Partner, or other appropriate Manager.
MAIN RESPONSIBILITIES/DUTIES
Communicate regularly and openly with the Office Co-Ordinator to keep her updated on tasks, problems that arise, etc
Accurately scan correspondence and documentation where appropriate
Carry out photocopying and support secretaries with compiling legal documentation eg trial bundles etc
Dealing with the archiving of files and documents and providing advice and support to the other offices on archiving queries and management
Monitor printers and fax machines, replenishing with paper in a timely and routine manner
Monitor stationery levels and advise the Office Co-Ordinator or their nominated deputy as necessary, when stock levels fall
Assist with the opening post, accurately recording receipt of important documents, and ensure correct and timely distribution to the relevant lawyer/team
Act as the first point of contact for office/facilities repair issues in Huddersfield, liaising with and seeking guidance from the Office Co-Ordinator to resolve them
Ensure DX, Royal Mail post is collected/delivered to the post area and/or distributed to the relevant lawyer or department promptly;
Identify unreferenced post
Allocate and distribute inbound faxes and emails to the relevant lawyer/team/department
Answer telephone calls (internal/external) take appropriate messages; and archive completed files
Carry out the weekly fire alarm test for the office and report any issues and incidents promptly to the Office Co-Ordinator
Maintain an accurate, up-to-date list of information for the office e.g. First Aiders, Fire Marshalls, etc
Make local urgent ‘by hand’ deliveries e.g. to Court
Take the banking for the Accounts team
Provide cover for the Reception team during lunchtimes, very busy periods, and during times of holiday and sickness. This will include answering telephone calls and passing the caller on to the relevant person (for any office), greeting visitors and clients
Support the reception team with meeting room management (organising meeting room spaces, providing refreshments, ensuring stationery supplies are maintained in each room, etc)
Continuously look for ways to improve the office support/facilities services to the Huddersfield office and wider firm, suggesting ideas to the Office Co-Ordinator
Comply with the requirements of the apprenticeship programme
Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:As a leading law firm, we handle a wide variety of interesting work that’s often high value and complex, giving you a prime opportunity to develop your career. We focus on providing exceptional service for clients and have a supportive, collaborative culture to ensure each member of staff plays a crucial part in this. Everyone is valued highly here. With over 150 staff, many of our lawyers are specialists in complex fields or have considerable experience in high-profile and national cases. We have offices in Leeds, Bradford and Huddersfield.
We want you to excel so you can achieve your career ambitions and we can provide the very best service possible. Whatever your role, we encourage you to develop your skills and offer suitable training to help you fulfil your potential.
Every employee has an important role in our success, and we’re interested to hear what you can contribute and what you’d like to achieve with us.Working Hours :Monday to Friday - office hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Purchasing:
Ordering stock of finished products and components in line with the purchasing decisions of the Head of Operations
Raising purchase orders for puzzles, games and playing cards and for call-offs of previously produced puzzles
Receipting stock into SAP, applying coefficients and reconciling with supplier invoices
Running end of day and end of month reports
Ordering stock of finished products in the absence of the head of Operations
Operations:
Dealing with warehouse on any delivery issues as they arise
Entering re-work or finished product assembly on to system
Making stock adjustments as requested by Head of Operations
Liaise with UK warehouses (B2B & B2C) to manage the stock transfer process and ensure optimum availability and delivery for all sales
Compile monthly quality reports to share internally and with key manufacturing partners
Provide support for International Sales Export documentation creation and control
Other:
Maintaining Product Testing records and ensuring certification is up to date
Organise the despatch of samples to customers / artists / license holders and testing house, as required
Working closely with the Customer Care Coordinator on providing B2C support including Puzzle Tester reporting and analysis
Training:Business Administrator Level 3 Apprenticeship Standard:
You will spend at least one day per week working towards your qualification by taking part in training and development activities
It is important that you work hard on the formal training as well as the on-the-job aspects
Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout
Training will take place on site at Gibsons Games during your normal working hours
Training Outcome:
Permanent role as an Operations Administrator
Greater responsibilities within the existing administrative or operations team
Possibility of moving into a Team Leader role and undertaking the Team Leader L3 apprenticeship
Employer Description:Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way.
Based in Sutton Surrey, Gibsons HQ is home to 19 employees who work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website which is now an integral revenue stream, alongside a thriving Amazon Seller Central business.
We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values: in our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world.
Behind the puzzles and games is a passion to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are proud to have Investors in People accreditation and expect to be a B Corporation by the middle of 2023.
Gibsons Games values the importance of a diverse workforce. Women, people of colour, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits". We are looking for candidates who can expand our culture, challenge business as usual, and bring the whole selves to work. We strive to provide those candidates with an equitable and accessible recruiting process. If we can offer accommodations for you in the recruiting process or you have feedback on how to make the recruiting process more accessible, please let us know.Working Hours :Hybrid working - 3 days in the office per week. Monday to Friday 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Relationships and Communication:
Reception duties including meeting and greeting visitors, dealing with telephone queries, recording and forwarding of messages
Booking in and out of pupils who arrive late or leave school early through the Inventry system
Booking in and out of visitors to the school and confirming their identity using the Inventry system
Promotion of a professional and courteous service which is consistent with the Trust’s ethos
Liaise with other office staff
Administration:
Ensure administrative support in relation to day-to-day processes such as incoming and outgoing post, filing, archiving, binding and other general clerical and administrative duties is conducted in a timely manner
Provide a responsive and effective service for the school
Maintain manual and computerised records using Management Information Systems as required
Conduct documentation creation, editing, formatting and presentation using Microsoft Office and the Star and school templates
Ensure student information is up to date on BROMCOM
Utilise administrative equipment such as the franking machine, photocopier and laminator as required
Facilities and Estate Management:
Be aware of and comply with policies and procedures relating to health and safety, security and reporting all concerns in accordance with school procedures
Support the safe environment for the stakeholders of the school to provide a secure environment consistent with the ethos of the school and its safeguarding commitments
Note all works requests into the Site Supervisor Works Request
Book and inform Site Supervisor of new works requests on a regular basis
Reprographics:
Process reprographic requests in line with school policy.Operate the reprographic printing machines
Ensure that there are sufficient resources to conduct the reprographics function within the school
Other Responsibilities:
Promote the Trust’s vision of ‘nurturing today’s young people, inspiring tomorrow’s leaders
Champion the Trust’s values of ‘Service’, ‘Teamwork’, ‘Ambition’ and ‘Respect’
Contribute to the wider life of the Trust and the Star community. Carry out any such duties as may be reasonably required by the Principal
Records Management:
All staff who create, receive, and use records in the course of their job are responsible for ensuring that records are managed appropriately. It is therefore likely that this post-holder will have responsibility for record-keeping as part of the role
Employees are required to be conversant with the Trust’s policies and procedures on records management
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent position considered on completion of the apprenticeship
Level 4 School Business Professional qualification available with LMP Education
Employer Description:We focus on helping pupils to discover and develop their own unique talents and are committed to securing sustained improvements in all areas of the Academy’s provision, with a clear focus on raising expectations and standards. With our dedicated team of staff and governors, supportive parents and well-behaved pupils, we have all of the ingredients required to go from strength to strength and are working hard to deliver our mission of educational excellence, character development and service to communities.Working Hours :Monday to Friday, Term time only (38 - 40 weeks per year) Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9.00am and 5.00pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
General:
Ensure our services are accessible for all, flagging the need for interpreters where necessary
Prepare for and contribute to regular supervision and annual appraisal
Work within Age UK Sheffield’s policies and procedures, contributing to their review and development as required
Ensure that any concerns are directed to Service Delivery and Standards Manager in accordance with Complaints Policy
Ensure all database entries adhere to Information Quality Standards
Attend service delivery meetings as appropriate
Actively maintain good equal opportunities, data protection and health and safety practice
Undertake any other tasks that can be reasonably expected within the scope and spirit of the job
Work with administration colleagues and volunteers to provide cover to first point of contact function as necessary
Training:Qualification: L3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based interview
Project/Improvement presentation
Venue: Block 1, Pennine Five Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance: Blended Learning, face to face and google classroomTraining Outcome:To be discussed and agreed.Employer Description:We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.
Age UK Sheffield is a local independent charity with around 60 staff members. We help over 4,000 local older people every year, offering support, activities, events, befriending, information and more. It's a great place to work if you really want to make a difference in people's lives.
We are an equal opportunities employer and welcome applications from all sections of the community. Because of the nature of our work with older people, all roles are subject to a Disclosure and Barring Service check.
We have a generous annual leave policy – 30 days annual leave plus public holidays (pro rata). We are an inclusive organisation who embrace and celebrate difference. We welcome and encourage applicants from people from Black, Asian and other minoritised communities, people who are LGBTQ+ and people living with disabilities. We are a Mindful and Disability Confident employer.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Professional and discreet....Read more...
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business.
Principal Duties and Responsibilities:
Undertake all aspects of administration as required to support the Governance, Risk, Assurance and Data Protection function, including but not limited to: accurate and timely minute taking, collating and distributing board and committee papers, raising of purchase orders, record keeping, filing, updating information channels for board and committee members, scanning, maintaining document and contract records, logging and maintaining accurate records of data protection and access to information queries or concerns and ensuring that Governance and data protection information on the Group’s external websites is up to date
Organise and schedule meetings, maintaining effective diary management, taking minutes and producing documentation as required
Monitor and manage queries or requests to ensure they are responded to in a timely manner, and in accordance with policies, procedures and legal and regulatory requirements
Ensure all governance, risk, assurance and data protection related policies, processes and procedures meet in-house guidelines, are appropriately published and accessible to those who need them
Support in the maintenance of up-to-date risk and assurance maps, data protection registers etc.
Liaise with tenants and other data subjects on queries or concerns relating to data protection requests
Scan, photocopy and maintain documents in line with data protection guidelines
Deal with basic office management such as stationery supplies and post
Use the IT systems to maintain records as required
Always maintain confidentiality and handle all information in accordance with the Data Protection Policy
Provide ad hoc administrative support to other areas of Corporate Services (such as Executive Director support, Health and Safety and Communications), where appropriate
Leadership and Corporate Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service
Maintain strong links and working relationships with internal customers
Promote and lead by example on equality, diversity and inclusion
Contribute to improving and implementing new/revised processes
Ensure adherence to data security and protection policies and processes
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 9.00am - 5.00pm (Annualised hours Contract)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme!
This isn’t just an apprenticeship, it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you. No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line. You’ll support guests post-booking, helping with room and flight requests, cancellations, or travel documents, always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings, whether on a call, by email, or via live chat, all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one - you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Training:What you’ll get:
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business, we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes, it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
General filing, including IXOS archiving
Frequently 5s your work area and always looks for continual improvement
Follow the training you received when using any work items given to you
Sales Order Entry
Assist with IXOS archiving if required
Allocation of Inventory as directed by sales team
Issue sales orders to warehouse to ensure enough time to meet client delivery dates.
Check order confirmations/acknowledgements and update SAP where required
Processing of purchase orders on vendors and maintaining status logs
Take reasonable care of your own and other people’s health and safety
Co-operate with your employer on health and safety
Tell someone (supervisor, or health and safety representative) if you think the work or inadequate precautions are putting anyone’s health and safety at serious risk
Support the company with environmental initiatives and any compliance issues
Training:Business Administrator Level 3 Apprenticeship Standard:
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education
Training Outcome:
View to receive a contract at the end of a successful apprenticeship should there be a position available
Employer Description:voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its head quarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Aerospace division.Working Hours :Monday to Thursday, 08.30 – 16.30 and Friday, 08.30 – 13.30 with 30 minutes for lunch Monday to Thursday, However, you must be flexible and work overtime when necessary to meet the business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Administrators will assist the Mortgage Advisors with their clients by:
Administering mortgages to offer stage
Selling Home Insurance
Keeping clients, solicitors and estate agents up to date with progress of applications
Establishing and maintaining relationships with Estate Agency introducers
Researching mortgage facilities and placing cases with lenders
Eventually moving on to telephoning warm leads and making appointments
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Assuming sufficient progress is made, we will look to retain the candidate as a permanent employee, give them the chance to finish the industry CeMAP qualification and train as a Mortgage Advisor
Employer Description:Mortgage Required are independent mortgage and protection brokers offering professional, and friendly advice to customers. We are based in Maidenhead and we train young people to become advisers.
Our vision at Mortgage Required is to be a progressive mortgage broking firm delivering first class customer service. We want to be our customer's first choice for all their Mortgage and Protection needs. Mortgage Required is dedicated to being a great place to work; to being a strong, positive presence in the community and to save clients time and money.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Team working,Initiative,Enthusiastic,Personable,Motivated....Read more...
Supporting operational delivery of the Carer Support Fund
Organising stationary deliveries and other ad hoc office supplies
Updating internal noticeboards around the office
Desk set ups for new starters and other onboarding tasks for new starters
Co-ordinating events, including booking meeting rooms and ordering lunch
Facilities building checks
Ensuring our colleagues have the tools to deliver their role well
Support the departments (Casework, Carer Engagement and Senior Management) with any ad-hoc duties
Handling telephone and email communication with customers
Greeting visitors and managing signing in requirements
Creating accurate reports and documents
Managing stationery and ordering supplies
Maintaining the information database
Performing general office duties (filing, photocopying, preparing documents)
Other ad-hoc support
Partnerships and Communications:
Excellent people and relationship building skills are essential
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Willing to learn and committed to continuous improvement
Competence in Microsoft Office
General Responsibilities
To adhere, develop and implement Trafford Carers Centre policy portfolio, including Equal Opportunities, Code of Conduct, Health and Safety and Disclosure of Information Policies.
To work with the CEO and senior team to maintain the quality standards system.
To accept supervision from the Chief Executive Officer.
To undergo training and development as is necessary to maintain appropriate performance in the post.
To attend all staff, trustee meetings and organisational events such as the AGM and open days as required.
To keep records and statistics for effective monitoring of the service, ensuring that all files and information are kept in accordance with Trafford Carers Centre’s policy on confidentiality and data protection.
In accordance with the Health and Safety at Work Act 1974, to take care of your own health and safety at work and any ‘staff’ you support in addition to clients and visitors you are working with.
To undertake any other reasonable tasks consistent with the grade and purpose of the post.
Training Outcome:We hope to maintain employment following completion of the apprenticeship to offer a permanent position as a business administrator.Employer Description:Trafford Carers Centre is an independent charity that supports unpaid carers; people who provide informal care to a family member, friend or neighbour.
Through Trafford Carers Centre unpaid carers can access a statutory carers assessment alongside receiving support, information and advice.
The service delivers a large carer engagement programme that provides health checks, counselling, peer support groups, activities, events and volunteering opportunities.
Trafford Carers Centre works in partnership with Trafford Council, Trafford’s Integrated Care Partnership, Trafford Community Collective and a number of VCSFE organisations to support identification and meet carers needs in Trafford.Working Hours :Monday - Friday, 9.00am - 4.30pm.
Occasionally you may be asked to work outside office hours, time off in lieu will be provided on these occasions.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental,Caring & compassionate nature,Enthusiastic,Willingness to learn,Organised,Reliable....Read more...
