As a Service and Stores Administration Apprentice, you'll be responsible for (but not limited to) the following:
· General administrative duties to support the Field Engineers, including booking transport and sourcing required spare parts for upcoming jobs;
· Oversee the organisation of service stores, ensuring parts are efficiently prepared and readily available for engineers to collect;
· Manage monthly invoicing;
· Management of daily Timesheets;
· Assist Service Managers and the Service Office Supervisor with part number creation, submitting risk and method statements to customers, creating and submitting quotations, invoicing, and chasing outstanding payments;
· Answering calls/emails and dealing with client queries in a professional and helpful manner;
· Take full responsibility for coordinating customer training courses;
· Adhering to company procedures and policies.
You’ll develop your skills alongside the Management and Service Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Moody Direct Ltd will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.Training Outcome:Further and higher skill development within the business. A lifelong career with Moody Direct Ltd.Employer Description:Originally part of the Moody Group, which was founded by Paul Moody in 1975, Moody Direct was formed in 1996. Based in Retford, Nottinghamshire, they are leading suppliers of process and packaging solutions to the dairy, food, beverage, brewery, ice cream, chemical and pharmaceutical industries with a large customer base in the UK, Ireland and around the world.
Moody Direct also supply, service, calibrate and integrity test a wide range of Plate Heat Exchangers. Based at the Retford Headquarters they have the UK’s most modern plate heat exchanger reconditioning centre where they can clean and test your heat exchangers. Moody Direct is proud to utilise apprenticeship schemes in order to build on its workforce and create opportunities for local people.Working Hours :Monday-Friday
Working hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Good attitude to work,Some knowledge of Microsoft,Supportive and dedicated....Read more...
Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
Product Organisation: Preparing products for tradeshows, photo shoots and product launches
Mail Management: Efficiently handle incoming and outgoing mail
Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
Travel Booking: Assist in the planning and booking of business trips
Internal Communication: Managing emails, letters, and other forms of internal communications
Departmental Support: Provide assistance to various departments with their ongoing tasks
Supply Management: Order and maintain janitorial products, office supplies, and consumables
Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
Financial Tasks: Supporting uploads of team credit card expenses
Any other duties as assigned
Training:
Business Administrator Level 3 Standard
Monthly timetabled classes
Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.Employer Description:ESBE is embarking on an exciting new chapter in its UK operations. As a leading European manufacturer of valves and actuators for heating, cooling, and tap water systems, we are excited to bring our expertise and innovation to the UK market.
The grand opening event of ESBE subsidiary in Great Britain, held in February, was a resounding success! This milestone marks the beginning of an exciting new journey as we strengthen our commitment to the UK market.
ESBE Technology Centre delivers cutting edge products and a wide range of products delivered into the hydronics industry.Working Hours :Monday to Friday - 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
Please be aware that this role is remote and you will be working from home after the initial training.
What Are We Looking for? Someone who is hard working and self motivated. We are a family orientated business with a focus on offering excellent service and support. You will often be required to think independently, ask questions and make suggestions for the continual improvement of the sales team and company.
As a Business Admin Apprentice, the ideal candidate will need to have a confident, professional telephone manner and be able to build rapport with ease. Good organisation skills and attention to detail is also required to ensure that accurate records are kept.
As the role requires you to be using a laptop and utilising numerous software programs to support the sales team, we would be hoping to secure someone who is confident around technology.
There will be thorough training and support, and you will have ongoing mentoring and development to make sure you achieve and succeed in the role.
Main Responsibilities After Training Include;
Work with the team to achieve the Sales Target & other KPI’s
Co-Ordinate Events/Exhibitions across multi-departments
Process orders, provide quotes, investigate discrepancies and highlight any mistakes within the order process
Receiving inbound calls and making outbound calls
Gather feedback from customers or prospects and share with internal teams
Maintain and Update the HubSpot Sales CRM
Share Ideas/Knowledge/Resources to help build a first class sales cycle for our customers
To contribute positively to your own personal development through participation in coaching, and ongoing training
To work towards completion of the Level 3 Business Admin Qualification
The above list is not exhaustive and you may be asked to perform any other duties that would be reasonably expected within this position.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered remotely and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Progression to a permanent position upon completion of the Business Admin apprenticeship for the right applicant.Employer Description:Just 1 Source & Supply Ltd is a specialist supplier of high-quality work gloves based near Malton, North Yorkshire. Established in 2008, the company operates through a network of distributors across the UK and internationally. Its well-known range serves various sectors, including construction, logistics, and manufacturing. Just 1 Source is committed to safety, quality, and exceptional service.Working Hours :Monday to Friday, 8.30am to 5.00pm - 30 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Promote the wide range of membership packages through face to face, telephone, and online channels
Deal with new membership sales and packages
To assist in the processing of new memberships and maintain accurate member records in accordance with Data Protection and GDPR, including records of communications with members
To assist with the automated Direct Debit instruction service
Assist with importing files relating to changes made to direct debit payments
Any other duties required by the line manager
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Level 3 Business Administrator apprenticeship standard.Training Outcome:On completion of the apprenticeship there will be the opportunity to gain a permanent role within the team.Employer Description:North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.Working Hours :37 hours per week on a rota system. May include weekends.
9am to 5pm.
10am to 6pm.
11am to 7pm, exact working days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Basic knowledge of GDPR....Read more...
As a Bookkeeping Administrator Apprentice, you will support our finance and administration teams by:
Recording financial transactions and maintaining accurate ledgers
Reconciling bank statements
Preparing invoices and assisting with accounts payable/receivable
Supporting with payroll processes
Filing and managing financial documents
Providing general administrative support to the wider team
What we are looking for:
Passionate about numbers and organisation
A great communicator, both written and verbal
Reliable, motivated, and eager to learn
Able to manage their time and priorities
Confident using Microsoft Office (especially Excel)
Training:Alongside your day-to-day responsibilities, you will study towards a nationally recognised qualification in Business Administration Level 3
You’ll develop skills in:
Records and documentation keeping
Planning and organisation
Project management
Interpersonal skills
IT
Communication and teamwork
Decision making
Quality
Problem-solving and time management
Training Outcome:To gain a recognised qualification for Business Administration at level 3.Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an Office Administrator no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
This is an excellent opportunity to progress and grow within the company for the right candidate who is outgoing, enthusiastic and keen to learn new skills. The role is within a fun and friendly working environment which rewards hard work.
The employer will support the successful candidate through their apprenticeship and full training will be given. Main duties will include:
Ensuring candidates are fully vetted to safeguarding standards before assignments
Carry out our telephone pre-screens with new candidates and be confident in asking questions
Create and post job adverts for specific roles on behalf of clients
Use social media to post about current vacancies and interact with people
Keep the company's database updated, ensuring information input is correct
Updating the candidate tracking system
Identify areas of resourcing that need focus and provide solutions to the line manager
Conducting administrative jobs given by the chain of command
The above list of duties is not exhaustive and other tasks may be required from time to time.
The successful candidate should have good IT skills, be confident on the telephone and should have some customer service experience. Probationary period applies.Training:Business Administrator Level 3 Apprenticeship Standard.
Attend monthly day release sessions at Access Training, Team Valley Gateshead. Training Outcome:The company are looking for someone to stay with the company for the long-term and to develop a strong career within their team. The candidate will be provided with the opportunity to progress with further qualifications and experience within the company and receive Professional Development Training.Employer Description:Schools Mutual Services are the Education Recruitment industry’s first ‘not for profit’ recruitment service which is owned by its customers. Schools Mutual Services are a pioneering business that has been set up to serve Schools across the United Kingdom for Temporary and Permanent Recruitment.
The company’s growth aim is to see its unique not for profit business model expand across the United Kingdom and by 2025 they aim to be a reputable and well-known business that clients want to be part of.Working Hours :35 hrs per week 9.00am to 5.00pm Monday to Friday with 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative....Read more...
Each day you'll support our busy team by:
Making calls to lenders and solicitors
Updating case files
Handling advisor queries
Creating marketing materials, and managing referrals.
You’ll learn to use mortgage systems and build strong communication and organisational skills.
Training Outcome:Upon completing the apprenticeship, there is potential to progress into a full-time Administrator role within the business. From there, you could move into more senior positions such as Case Manager, Compliance Support, or Marketing Assistant. With experience and further training, you could even explore routes into Mortgage Advising, Protection Advising, or other roles within our wider Yellow Brick Group, including Financial Planning and Estate Planning.Employer Description:Yellow Brick Mortgages is a national award-winning, independent mortgage brokerage based in Norwich. Since launching in 2018, we’ve grown rapidly, now supporting over 75 authorised advisors across the UK. We provide whole-of-market mortgage advice and pride ourselves on delivering exceptional customer service—something reflected in our 5,500+ 5-star Trustpilot reviews and our status as the UK’s #1 rated finance broker on the platform.
We’re more than just a mortgage firm. Community is at the heart of what we do. We’ve donated over £140,000 to local charities, planted 14,000+ trees for completed mortgages, and invested more than £150,000 in grassroots sports sponsorships. We also offer financial planning, wills, and estate planning through the wider Yellow Brick Group.
Our company ethos centres on support, growth, and doing the right thing—both for our clients and our team. We encourage learning, reward initiative, and believe in giving back. Joining us means becoming part of a forward-thinking business with a big heart and even bigger ambitions.Working Hours :Monday to Friday 9am to 6pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Approachable,Warm & Friendly,Presentable....Read more...
Role and Responsibilities:
Data entry and record keeping
Invoice processing
Bank reconciliations
Payroll support
Financial reporting
Budget management
Administrative tasks
Timesheet processing
People management
Credit control
Good communication skills
Great customer service
Will be training opportunities for the right applicant including AAT.
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator.
Alongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behaviours.
Evidence will be collated within a portfolio of evidence.To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery at the Filton Campus of SGS College.
The apprentice will also be supported with regular visits to the workplace from their tutor/assessor.
Training Outcome:The administration role may be a gateway to further career opportunities within the company.
Employer Description:Employer Description – An over view of the company – max 480 characters BAC is a fully accredited and family run business with 25 employees. We are specialists in fire and security based in Bristol and offer a comprehensive range of products and services throughout the south west.Working Hours :30 hours per week. 4 days - 8:30 – 17:00. No weekends.
Ranging from £7.55 - £12.21 per hour depending on age of applicantSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Financial Administration: Assist in maintaining financial records, processing invoices, and accounts payable/receivable
Reporting & Analysis: Support the preparation of financial reports
General Business Support: Provide administrative support for business operations, including data entry, maintaining filing systems, disposing of confidential waste, archiving, scanning and preparing documents for meetings
Stock - Assist in the maintaining of stock levels. This includes Stationary, PPE, Consumables, Marketing materials, cleaning supplies
Compliance & Regulations: Help ensure that the company adheres to financial regulations and standards, assisting with audits and compliance checks
Client & Supplier Communications: Communicate with clients and suppliers regarding billing and financial matters, providing a high level of customer service
Project Support: Assist in the management of business projects by providing finance-related insights and maintaining project budgets
Learning and Development: Engage in on-the-job training and study towards a relevant qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place at Doncaster College and you will attend one day per week over the duration of your apprenticeship
Training Outcome:
There are career opportunities to develop you further within our company
Black Diamond can be a long-term place for you, we have qualified apprentices still working with us now
Employer Description:Black Diamond Security is a leading provider of security solutions, specializing in safeguarding businesses and individuals with advanced security systems and services. We are committed to offering high-quality, reliable security services to our clients while maintaining a focus on innovation and customer satisfaction. We are currently seeking a motivated and ambitious Business and Finance Apprentice to join our team and gain valuable hands-on experience in the financial and business operations of the security industry.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Strong interest in business,Excellent attention to detail,Time-management,Microsoft Office Skills....Read more...
A business professional position which involves a combination of customer service, administrative duties, and ensuring the smooth operation of the salon.
Job Responsibilities:1. Greeting Clients: Welcome clients as they arrive, creating a friendly and professional atmosphere.
2. Booking Appointments: Answer phone calls, respond to emails, and manage the salon's booking system to schedule and confirm appointments.
3. Client Check-in & Check-out: Ensure that clients are checked in and out promptly, managing payments and handling transactions (cash, card, or online).
4. Answering Enquiries: Provide information to clients about services, pricing, and products offered by the salon.
5. Product Sales: Assist in retailing hair products, offering recommendations, and processing sales.
6. Coordinating with Stylists: Communicate client preferences, cancellations, or special requests to the stylists and other salon staff.
7. Other Ad Hoc duties as required.Training:Working towards a Level 3 Business Administrator apprenticeship standard. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Knowledge
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress in their career.
Stakeholders: Has practical knowledge of managing stakeholders and their differing relationships with an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role, including data protection, health & safety, compliance etc.Training Outcome:On successful completion of the apprenticeship there is a possibility of a future job role.Employer Description:Professional hair salon was established 33 years ago in the heart of Truro. We are a team of 12 friendly hair professionals who love our chosen career.We constantly strive for fantastic customer service and educate ourselves to give the top hair experience which includes in salon training and also trips further afield to London.Working Hours :Working Days: Monday to Saturday with a day off in the week.
Working Times: 9am to 5.30pm - may vary at times. Sometimes we may work later with special events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
Key Responsibilities:
Administrative Support:
Assist with day-to-day administrative tasks including managing correspondence (emails, phone calls, and mail).
Organise and store documents, ensuring compliance with organisational standards and policies.
Ordering of financial products.
Analysis of customer financial statements.
Data Entry & Record-Keeping:
Maintain accurate and up-to-date databases, spreadsheets, and filing systems.
Prepare reports and presentations as required by management.
Handle basic accounting and finance-related administrative duties, including invoicing and expenses.
Customer and Client Support:
Provide excellent customer service by responding to inquiries and addressing concerns promptly.
Liaise with clients, suppliers, and internal departments to ensure smooth operations.
Liaise with postal service providers to ensure effective management of inbound orders and outbound customer orders.
Project Support:
Assist in coordinating and supporting ongoing projects, ensuring tasks are completed on time.
Help track project timelines, progress, and deliverables.
Office Management:
Support the procurement of office supplies and ensure the smooth running of the office environment.
Assist with the onboarding process for new employees.
Team Collaboration:
Work with various departments to support the delivery of business-critical services.
Participate in team meetings, providing updates on tasks and contributing ideas.
Learning and Development:
Engage in relevant apprenticeship training and development, as specified in the apprenticeship framework.
Keep up-to-date with business administration practices, tools, and technologies.
Skills required:
Strong organisational skills with the ability to multitask and prioritise.
Good communication skills, both written and verbal.
Ability to use office software such as Microsoft Word, Excel, and PowerPoint.
Able to adapt their current technology skills to use Microsoft Dynamics and Microsoft Business Central Accounting Software.
Basic understanding of office systems and processes.
Strong attention to detail and accuracy.
Desirable skills:
Experience in an office environment (e.g., internships, volunteer work).
A proactive and positive attitude toward learning.
Training:As an apprentice, you will receive training as part of your apprenticeship program. This will involve:
On-the-job training provided by your manager and team.
Off-the-job training via a registered training provider, leading to the completion of your Level 3 Business Administrator qualification.
Regular reviews and feedback to ensure progress.
Training Outcome:Potential progression to full-time employment on successful completion of the apprenticeship. Employer Description:At Greenarc Fuel Cards, we guide businesses across the UK to become miles more efficient.Working Hours :Monday to Friday 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Helpdesk Administrator - Glasgow - Salary up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:£27,000Hybrid opportunity25 days holiday plus bank holidays Company pension....Read more...
Order processing
Working as part of a team to meet deadlines and targets
Dealing with inbound and outbound enquires via phone and email
Providing excellent customer service
Assisting with general administrative tasks and emails
Assisting the team with any other Adhoc projects as required
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Business Administrator Level 3 Apprenticeship Standard:
Formal training is delivered at HWGTA, located in Worcester (WR4 9GN)
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote
Additional training for functional skills in English and maths will be undertaken if needed
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions
They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme
Training Outcome:
Opportunities could be available within the business once the apprenticeship is finished
Employer Description:Gablemere Ltd was established in 1993 initially supplying Canada Green grass seed to the Retail trade and Mail Order Companies. We have now evolved into one of the UK’s leading suppliers of Garden Furniture, Awnings, Gazebos, Solar Lighting, Planters and Indoor Furniture. All our employees are highly motivated individuals which makes us first choice for our broad and varied customer base. This is because we are at the forefront of innovation, quality and value and we are very flexible in our approach to customer’s needs and expectations. We specialise in home delivery which allows products to be shipped directly to your customer’s home.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Creative,Enthusiasm,Conscientious,Motivated,Reliable....Read more...
Learn invaluable administrative, sales and marketing, as well as stock management skills
Learn system processes to assist with the creation of sales orders, purchase orders and stock reports
Learn skills relating to the accounting functions
Support the development and distribution of marketing materials
Contact customers via telephone and email to support sales, operations and accounts functions
Utilise company CRM (Client Relationship Management) system to update customer data and support business development
Work to standard operating procedures in line with the company policies
Check off deliveries received to delivery notes, reporting any discrepancies
Maintain quality customer service standards by following Organisation and Quality Standards
Maintain high standards of general housekeeping and help with office management activities
Maintain a high level of Health and Safety awareness, complying with requirements
Make a positive contribution to the growth of this forward-thinking sub-contract manufacturing business, understanding its values and vision and supporting the continuous
Training:
Business Administrator Level 3 Apprenticeship Standard
Maths and English Functional skills up to level 2 if required
Training Outcome:Progression and further development upon successful completion of the apprenticeship within Operations and Sales & Marketing or within the wider business. Can progress to Team Leader Level 3.Employer Description:An experienced subcontract manufacturer in China and UK, C.E.L Group is a trusted UK-based supply chain partner, manufacturing competitive advantage for UK OEMs since 2003.
We help UK OEMs, as well as their international subsidiaries, compete and grow with the supply of quality-assured sub-contract manufacturing and assembly services in China and the UK. We also provide flexible stockholding at our Midlands HQ which includes a 40,000 sq. ft warehouse. Our engineering expertise, logistics knowledge and years of manufacturing experience in China and the UK deliver outstanding results for UK businesses.
Trusted by leading brands and suppliers to the NHS.Working Hours :Monday to Thursday: 8am to 5pm.
30-minutes lunch.
Friday: 8am to 1pm.
30-minutes lunch.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Creative,Physical fitness....Read more...
Day to day tasks will include:
Complete DBS applications for employees
Set up and process new starters and leavers and issue P45
Send employee hours over to customers on a daily basis
Respond and resolve payroll queries promptly
Add deductions to payroll systems and internal systems
Training:Level 3 Business Administrator apprenticeship standard, which includes:
Level 3 NVQ in Business Administration
Personal Learning and Thinking Skills (PLTS) workbook
Employee Rights and Responsibilities (ERR) workbook
Functional Skills in maths, English, and ICT (if required)
20% off the-job-training
Training Outcome:A full-time role will be offered upon completion of the apprenticeship, providing the candidate has shown aptitudeEmployer Description:We provide market-leading, full-service recruitment across the logistics and manufacturing sectors.
Our highly experienced recruitment consultants provide flexible, cost-effective, and responsive recruitment services to our candidates and our portfolio of clients. In fact, we can often call on many hundreds of carefully selected people who have all been thoroughly vetted and reference checked.
Over time, we have understood that all clients are indeed unique. In today’s market, one-size-fits-all really doesn’t. To allow us to create the right solution for you, our Temporary Recruitment Solution Design Service is a modular recruitment service model based around our key service elements. This enables us to work with you to shape and mould the most cost-effective and impactful recruitment solution around your organisational needs. It creates a firm platform with future options for growing and developing our services to you as we progress together.
We’re a corporate member of the Recruitment and Employment Confederation. REC members are recognised for their professionalism and the value they provide to clients and candidates. If a recruitment agency displays the REC logo, it's a sign of quality. It demonstrates that they have passed the REC Compliance Test and adhere to their Code of Professional Practice.
We’re also a member of Stronger Together, which is a business-led initiative working hard to reduce modern slavery particularly forced labour, labour trafficking and any exploitation of workers.
Finally, integrity means supporting the personal and professional development of our teams. We are working towards Investors In People accreditation which will help us to provide training to help make sure our staff are happy and fulfilled.Working Hours :Monday- Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Work in fast paced environment,Hard working,Knowledge of social media,Punctual,Good timekeeping,EXCEL knowledge....Read more...
Duties Include:
Create accurate estimates through the MIS System
Communicate with customers, staff in a clear, concise and professional manner. Able to answer the telephone in a polite and efficient manner
Website back office
Participate in daily production meetings and ensure any allocated actions from the meetings are completed in a timely manner
Have excellent up-to-date knowledge of all online products
Maintain a high standard of commercial awareness at all times, ensuring customer focus, cost and profitability are at the forefront in all decisions
Must have excellent listening and communication skills to build strong relationships with customers
Work with the customer and production manager to create critical time paths to manage client expectations
Raise job bags and all associated paperwork. Ensuring that every job bag processed must take into consideration the severity of any incorrect information and the effects this will have on the production processes throughout all departments
Follow all company policies, health and safety, and environmental procedures
Creating and following critical time paths
Person Specification:
Competent organisational abilities.
Sound communication and interpersonal skills (verbal and written)
Committed to providing customer service; demonstrating a professional and helpful manner, with a “can-do” attitude
Competent time management
Ability to work in a pressurised environment
Ability to work on own initiative and/or as part of a team
Must have excellent listening and communication skills
Sound knowledge of production processes
This role will be supported by the Business Administrator Level 3 Apprenticeship qualification delivered by Starting Off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:With a reputation for exceptional quality and excellence, a multi-million-pound print & Packaging company is now embarking upon yet another exciting growth cycle. The consistent growth experienced each year is attributed to the company’s dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff. We are now looking for an apprentice to join our friendly team in Northampton.Working Hours :Monday to Friday 8:30 – 17:00.
Half an hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The role will include the following duties:
Supporting the team and administration staff with tasks
Data entry
Meeting and greeting visitors
Filing and maintaining important information
Answering the telephone, dealing with enquiries, taking messages and passing information to the appropriate people in a timely manner
Maintain confidentiality in all aspects
Obtaining and recording information on the computer as required
Photocopying and printing various documents, sometimes on the behalf of other colleagues as well as sending and responding to customer and supplier emails
Creating and responding to client emails
Training:
As the successful apprentice you will undertake a Level 3 Apprenticeship in Business Administrator to include Employment Rights & Responsibilities (ERR) and Personal Learning & Thinking Skills (PLTS)
Our Apprenticeship programmes are designed around a mix of on-the-job training and off-the-job learning
You will attend colllege for an 8-10 week block at some point during the apprenticeship
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme
Training Outcome:
A full time role is available on successful completion of the apprenticeship, for the right person
Employer Description:We are the founders and team leaders behind everything that happens in our beautiful Gloucestershire workshop, and into our clients’ properties reaching London, and everywhere in-between!
We measure, sew, pleat, and install for some of the country’s finest interior designers. The complete service!
We are an ISO 9001:2015 certified company, which means our systems, plans and processes are assessed by external auditors against internationally recognised standards to manage quality control and continuous improvement across the business, with the aim of delivering the best and most consistent service to our customers.
We might be The Boys Who Sew today, but we both started out life very differently. Besides our shared heritage in interior design, we come from extremely different backgrounds. And we think that’s a wonderful thing!Working Hours :Mondays - Friday, 9.00am - 5.00pm, with a 1 hour paid lunch break included.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Main Responsibilities:
Building maintenance point of contact
1st response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and / or IT support providers
1st response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Manager.
Assist Operations Manager in ensuring Health and Safety procedures are maintained throughout the office.
Providing reception cover during lunch breaks and covering absence
Providing administration support for internal teams if cover is required.
Company Benefits:
25 days holiday per year, plus a day off for your birthday if it falls on a working day
2 days' extra paid time off at Christmas from the partners
Cash back health scheme from day 1
Access to discounts (including gym membership) and vouchers
Life assurance and option to join private medical after 6 months qualifying service
Cycle to work scheme
Employee Assistance Programme
Discounted wills and conveyancing after probation
Training:Business Administrator Level 3 apprenticeship standard with Legal PathwaysTraining Outcome:Mogers Drewett will explore career aspirations and how they can help realise those with the individual across their time with the team.Employer Description:Leading Southwest legal and financial planning firm that takes pride in building long term client relationships with a strong reputation thanks to our exceptional people. The central operations team play a crucial part in helping the smooth running of the firm whether as first point of contact for clients and contacts or supporting colleagues.Working Hours :Monday to Friday from 9:00am to 5:30pm (1 hour break for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
About the role:
The Relationship Management Administrator enhances team efficiency across the SBU by providing seamless administrative support, managing documentation, coordinating client interactions, and streamlining workflows to drive productivity and service excellence
Your day-to-day responsibilities:
Compile and analyse customer satisfaction surveys, monitoring progress on a monthly basis
Coordinate and facilitate in-person customer meetings each month
Ensure compliance with Standard Operating Procedure (SOP) reviews
Collaborate with the Office Manager to coordinate team travel arrangements and provide necessary updates
Monitor and track process improvements within the team to enhance efficiency
Provide administrative support to the Head and Deputy Head of Commercial Banking, including managing RMT deadlines
Maintain an up-to-date tracker for collateral documentation and renewal processes
Oversee the completion and follow-up of yearly anniversary reports
We are looking for someone with the following skills:
A team player is required as the role entails active participation in the team, in addition to being able to work independently
Ability to interact professionally with clients
Ability to prioritise workload and be self-sufficient
Excellent MS Office, including Excel, Word and Outlook skills
Excellent telephone and written communication skills
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Off the job trainging for your apprenticeship will take place one day per week, in person at City Gateway's Learner Hub:
Import BuildingThe Pavilion,2 Clove Crescent, London. E14 2BE.Training Outcome:
Permanent opportunity upon successful completion of the apprenticeship
Access Bank will also offer opprtunities for further professional career development for the right candidate
Employer Description:The Access Bank UK Ltd is the first Bank in London to be awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture.
This means there is a focus on clearly defined set of core values and the Bank encourages a sense of individual ownership and talent development whilst fostering team spirit and career progression.Working Hours :9.00am to 6.00pm, Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
General duties:
• Meet and greet visitors.• Answer and direct phone calls.• General office support roles.• Ordering stationery, PPE, company merchandise• Support social activities and functions such as Christmas parties, hotel bookings, catering bookings.• Prepare meeting rooms.
Data inputting:
• Booking timesheets.• Scanning paperwork and saving to relevant files.
Purchase ledger:
• Invoice checking.• Statement checking.• Sorting purchase ledger queries.
Sales:
• Schedule demonstration vehicles, including all vehicle movements and specifications.
Engineering support:
• Type approval administration and documentation.• General support duties as required.
Reporting and IT:
• Compile and update various reports/schedules using IT software such as Microsoft Office.• Share information effectively with colleagues. • Internal H&S and quality audits.
Accountabilities & Commitments Required:
Commitment to uphold the company values.
• Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.Training:
Business Administrator Level 3 apprenticeship standard
End Point Assessment
Work Based Training
Monthly Assessor Sessions
Training Outcome:There may be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday 8:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Working to Deadlines,Task Prioritising,Good Timekeeper,Positive Attitude,Perseverance & Determination....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCEs grade 4 to 9 including English and Maths
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 1998 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday, 8.30am to 5.00pm.
4.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
