Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
As an apprentice Business Administrator, typically we will provide training and expect the apprentice to learn the following;
Oversee and manage all aspects of the law firm's administrative functions, including office supplies, equipment, maintenance, and security
Prepare and manage the firm's budget, handle accounts payable and receivable, track expenses, and ensure compliance with financial regulations
Develop and implement office policies and procedures to streamline processes, enhance efficiency, and ensure compliance with legal and regulatory requirements
Stay updated with technology advancements and recommend, implement, and maintain appropriate software and systems to support the firm's operations
Serve as a liaison between attorneys, staff, clients, and external stakeholders. Coordinate meetings, manage calendars, and assist with scheduling and travel arrangements
Establish and maintain organized filing systems for legal documents, correspondence, and administrative records. Ensure compliance with document retention and confidentiality policies
Assist with marketing initiatives, including website updates, social media management, client events, and maintaining client databases
Liaise with vendors, such as IT service providers, office suppliers, and maintenance contractors, to ensure timely delivery of services and resolve any issues
Stay abreast of legal regulations and requirements relevant to the law firm's operations. Implement and monitor compliance measures to mitigate risks
Training:
You will be achieving a Level 3 Business Administrator Apprenticeship
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work – Kingswood Solicitors
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven. Learning takes place throughout the apprenticeship, with an emphasis on key areas: knowledge, skills, and behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:
There is possibility for future training and employment for the right candidate. Kingswood Solicitors are a growing company and are looking to expand and invest in their staff.
Employer Description:Kingswood Solicitors is a leading UK law firm. We are accredited by Lexcel, ensuring high quality practice management standards. We are legally authorised to provide legal advice, assistance and representation in wide range of legal matters. As qualified solicitors and legal advisors, we provide a tailor-made service for your immigration requirements. We are specialists in immigration, family law, litigation and various other areas of law.Working Hours :Working Hours: Monday - Friday, 9.00am - 5.00pm.
Breaks: 30 minutes.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Integrity,Good Time Management,Able to work collaboratively,Flexible,Adaptable....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support.
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 hrs to 16:00 hrs or 09:00 hrs to 17:00 hrs, 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 to 16:00 or 09:00 to 17:00, 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Assist staff and students with IT hardware and software issues, troubleshooting problems as they arise
Respond to helpdesk requests and incidents in a timely and professional manner
Effective collaboration with our Managed Service Provider for the resolution of IT issues
Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens, microphones, speakers, sound systems, video conferencing equipment
Assist in maintaining documentation related to IT procedures and systems
Maintenance of the IT and AV asset inventory
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Level 4 IT Apprenticeship
With further training, you could work in other technical roles, such as:
Network engineer
Database administrator
Systems analyst
IT security co-ordinator
Employer Description:London Film School is the oldest post-graduate film school in the UK and is known for its innovative and creative approach to teaching.Working Hours :Monday - Friday, 9.00am /9.30am - 5.00pm / 5.30pm with a 1 hour (unpaid) lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
This position is ideal for someone organised, proactive, and keen to develop their skills within a professional legal environment.
Your responsibilities will include managing correspondence, maintaining accurate records, preparing documents, and providing general support to legal staff. You will provide excellent customer service, schedule and confirm appointments via phone and email.
Main duties include but not limited to:
Assistance to partners and other team members, as required
Take ownership of administrative work required to fulfil the efficient running of the director’s schedule
Provide kind, courteous communication while receiving visitors to our office and in working with others in the team
Provide excellent customer service
Schedule and confirm appointments via phone, email and schedulers
Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers, as required
Enter case information into web-based case management system
Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning and processing documents
Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship may lead to full-time employment and/ or further training.Employer Description:Freeman Johnson Solicitors have offices in County Durham and North Yorkshire and we have provided legal services to the community for more than 150 years. This heritage has made us a fixture of the local community letting us help individuals and businesses alike with a wide range of legal services. We are proud to have been awarded the Lexcel status which is the Law Society’s award for excellence. Using the latest technology and information systems combined with first-class legal expertise and old-fashioned friendliness we strive to give clients the best service possible.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service.
No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business.
You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks. Day-to-day responsibilities will include:
Preparing sales and marketing packs for both potential and existing customers
Managing stock levels and keeping marketing materials organised and available
Supporting the Hire Desk and Service teams with basic data entry and admin tasks
Answering and directing telephone calls in a professional and friendly manner
Assisting with customer communications, including following up on training expiry reminders
Helping with social media or marketing activities under supervision
Working closely with various departments to understand different aspects of the business
Training:
Level 3 Business Administrator Apprenticeship Standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
This apprenticeship offers the chance to build a strong foundation across several areas of the business
We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests
Employer Description:Mainline is a leading, independent provider of powered access and material handling equipment hire, with a strong reputation built over 40 years of industry experience. In addition to hire services, Mainline is an IPAF-approved training centre, delivering a wide range of accredited training courses in construction, working at height, and health and safety, tailored to meet the needs of both individuals and large organisations.Working Hours :Monday - Friday, with flexibility around start and finish times. Shifts to be confirmed.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
General Administration:
Provide support to the office staff by managing phone calls, emails, and correspondence
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
Using our inhouse CRM system
Scheduling and Coordination:
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services
Communication and Customer Service:
Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
Assist in handling customer enquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
Using social media platforms to connect with customers and acquire new ones
Use of other digital channels to promote services
Create email newsletters to build a client community
Drives sales through various channels
Use AI to support our digital marketing strategy
Learning and Development:
Participate in training sessions and workshops to enhance skills in office administration and customer service
Complete assigned coursework and assessments as part of the apprenticeship programme
Seek feedback and take initiative to improve performance and adapt to new responsibilities
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:This apprenticeship offers a pathway to potential permanent employment or advancement within the company upon successful completion of the apprenticeship.Employer Description:KLAS are an approachable team based in Eastham Village, Wirral. We established in 2011 by Kate Lonsdale and have clients across various sectors.
At KLAS we put our clients first and by knowing what they want to achieve we then help them earn more and keep more. We offer high quality at a low cost.Working Hours :Monday - Friday between 9:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
As a Medical Receptionist Apprentice, you'll be initially responsible for (but not limited to) the following:
Serve patients by greeting and helping them, scheduling appointments, and maintaining medical records.
Welcome patients and visitors in person or on the telephone, and answering or referring enquiries.
Keep patient appointments on schedule by notifying clinicians of patient’s arrival and informing patients of any service delays.
Accurately obtain and record information relating to patient enquiries.
Protect patients’ rights by maintaining confidentiality of medical and personal information.
Maintain operations by following policies and procedures, reporting any potentially required changes.
Contribute to team effort by accomplishing related tasks and duties as needed.
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries.
Scanning and filing of documents.
Processing of emails.
Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus both remotely and day release on the 3rd, 6th & 10th month, giving you the training and support you need to become an all-round business administrator.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Information about the company Brinsworth and Whiston Medical Centres is a two Partner, Personal Medical Services (PMS) training practice, employing salaried GPs and Physician Associates and have been in existence for over 50 years serving the community of Brinsworth. The doctors and staff of Brinsworth and Whiston Medical Centres are committed to the provision of High Quality Patient Care through:
• The delivery of services which are timely, considerate and responsive to the needs of our patient population.
• A clear focus on customer service.
• Continually monitoring our services with an aim to adapt our range of services in keeping with all developments in healthcare.
They offer a wide range of health services, including medical advice, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services and more.Working Hours :Between 8.00am - 5.30pm. Monday to Friday, up to 37 hours per week.
No weekends or bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Join Our Team as an Administrator/PlannerAre you ready to take your administrative skills to the next level? We're seeking a proactive and organized individual to join our team as an Administrator / Planner. This role is pivotal in managing multiple responsive maintenance contracts, particularly focusing on roofing repairs for various clients. If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication skills, we want to hear from you.Key Responsibilities:
Efficient Scheduling: Coordinate the daily schedules of up to 10 operatives, ensuring their diaries are optimally utilized. Promptly allocate work to operatives as they become available, maintaining a full workload.Emergency Management: Monitor our system for emergencies and handle them promptly to meet targets effectively.Client Interaction: Provide top-notch service to our clients, both face-to-face and over the phone, ensuring their needs are met with professionalism and efficiency Closing out jobs to keep the WIP at a good level also Handling scaffold request and helping to close out complaints.Team Collaboration: Work collaboratively within a team to achieve collective goals and targets. Aim to achieve a minimum of 20-30 new order allocations daily, with potential for growth.Administrative Tasks: Handle various administrative duties, including office housekeeping, data inputting, uploading photos, notes, and codes to client portals, as well as transferring information to Excel spreadsheets.Customer Relationship Management: Utilize our CRM software (Joblogic ) experience preferred but not essential) to collect customer information, and maintain strong client relationships.
Skills Required:
Excellent telephone etiquette and communication skillsStrong problem-solving abilities and the capacity to multitask effectively dealing with clients, operatives and Tennent’sMeticulous attention to detail, particularly in note-taking and spreadsheet managementProficiency in Microsoft Office suite, especially ExcelSolid literacy and numerical skills for daily spreadsheet inputs
Desired Qualifications and Experience:This role is ideal for candidates with a background in administration or relevant office experience. While experience with our CRM software, Joblogic is advantageous, full training will be provided for the right candidate who demonstrates commitment and enthusiasm for the role. Minimum 4 years experience in this role is desired.Benefits:
Competitive salary based on experience (£28k per annum)Company eventsCompany pension scheme On-site parking facilities Full-time position (8-hour shift) offering a healthy work-life balance
If you're ready to embark on a rewarding career path with opportunities for growth and development, apply now to become an integral part of our dynamic team. We're committed to supporting your success through comprehensive training and a supportive work environment. Join us in delivering excellence to our clients while advancing your professional skills and career aspirations.....Read more...
Things are changing at Think.
We're growing fast. Like, really fast. And that means it's time to shake things up.
Instead of just following the same worn-out recruitment route, we’re doing what we do best - thinking differently. That means opening the doors to people who want to prove themselves in high-pressure, fast-paced environments... even if they’ve never seen the inside of a recruitment office.
Maybe you’ve been closing deals on the sales floor. Keeping cool behind a bar during the Friday night rush. Smashing PT goals or spinning ten client plates at once. Flown through your exams and finished school looking to start your career. You already know how to graft. Now it’s time to get rewarded for it.
Duties include but not limited to:
Assisting the recruitment team with general administrative duties.
Assisting the account management team with customer service in particular online sales, smart technology and access control.
Handling incoming and outgoing calls in a friendly and professional manner.
Introduction to marketing and targeting the right people.
HR support.
Assisting finance team with general administrative duties.
You’ll be matching candidates with roles they’re genuinely excited about.
You’ll build relationships with clients and become their go-to for talent.
You’ll juggle priorities, hit goals, and celebrate wins.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment.This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Clear career progression and the chance to rise fast into the recruitment business. Employer Description:For 18 years, Think Recruitment has stood out from the crowd in construction recruitment.
We know the industry like the back of our hand and thrive on fixing up hard-grafters with perfect-fit opportunities.
We’re challenging the bad reputation of recruitment by making people our priority. No more time-wasting amateurs. Just trusted pros putting you first.Working Hours :Monday to Friday, 9.00am to 5.00pm. 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Hungry to learn,Calm under pressure,Quick to connect....Read more...
Answer telephone calls, helping where possible and transfer calls internally
Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation
Assist with customer enquiries
Provide a front of house service for all company visitors
Maintain the office set up and internal systems
Provide administrative support for all staff
To manage and produce successful and achievement marketing posts for the business, which could include online and via mailshots
Following relevant training you will on a day-to-day basis:
Be the 1st point of contact for incidents and service requests, ensuring all conversations and communications are logged correctly
Resolve 1st & 2nd line queries or faults, providing support for traditional telephone lines, broadband connections, leased lines & SIP
Work closely with our partners, our customers and our IT team to troubleshoot and resolve queries and faults
Work to progress within the role to facilitate the provisioning of customers’ services
Training:Level 3 Business Administrator apprenticeship standard:
End-Point Assessment (EPA)
Maths and English Functional Skills, if required, which will be delivered via online training sessions for 1 hour per week
Training will be delivered both online and face-to-face at your employer’s premises
Training Outcome:Full-time position within the business upon completion.Employer Description:Z1 Telecom was founded on 14th March 2002 with the sole purpose of bringing stable and tailored communication services to the SME business sector nationwide. During the last 20 years the company has set about forging long lasting relationships with suppliers and customers alike, resulting in a retention rate that is the envy of our competitors. Our ethos for Z1 Telecom is trust, integrity, honesty and an exceptionally high level of service. This is reflected in every member of our team that either sits on the board or handles calls from our clients.Working Hours :Monday – Friday, 8.30am - 5.30pm, 1-hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Confident Telephone Manner,Self-starter....Read more...
JOB DESCRIPTION
Essential Functions
Performs the duties of a Sales Administrator for a select group of sales representatives. Reviews data forms, quotes, orders, completions and contracts for assigned Group. Supervises the Group Sales Administration staff. Overseas Accounts Receivable for assigned Group. Responsible for Group purchasing. Responsible for assigned Group's installer administration. Establishes policy and procedures to enhance efficiency and profitability.
Minimum Requirements
High School Diploma or Equivalent with continuing education 5+ years' work experience in sales, marketing, customer service with a minimum of 2 years' in a lead role. Excellent verbal, written and interpersonal skills. The ability to multi-task is critical and to work independently is a must. Highly organized, capable of managing multiple workstreams simultaneously, keeping track of deadlines and obligations with strong attention to detail and continuous improvement mindset Works well as part of a team Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). Detail-oriented and effective organizational and project management skills. Strong, professional written and verbal communication; general copywriting skills. Commitment to excellence - perform duties at the highest level possible on a consistent basis. Excellent communicator - able to interact with people of all levels in a confident, professional manner. Business sense - has a strong business sense and ability to perform work with tact and judgement; handle confidential information with discretion. Service focus - dedicated to meeting the team expectations by maintaining effective relationships.
Preferred Requirements
BA/BS degree is preferred 3-5 years' experience with Stonhard in Sales or Administration support role. Apply for this ad Online!....Read more...
Placing orders
Pricing and working with price lists
Credit/debit/invoicing/rebates
Month end activities
Liaising with customers via different communication methods, i.e. phone, email etc.
Customer complaints - learn customer complaint process and manage reporting
Reporting - day-to-day and monthly Customer Service reports
Experience/exposure to Export markets and associated requirement and compliance required
Work closely with the Sales Account Managers
Process reviews and audits writing up findings
General - filing, testing new systems, attendance at weekly and monthly meetings
Training:Business Administrator Level 3.
Training will take place at Riverside College Widnes campus 1 day per fortnight.Training Outcome:Upon completing the apprenticeship, there is the possibility of securing a permanent position with opportunities for further development within INEOS Inovyn.Employer Description:INEOS Inovyn is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €5.1 billion, INEOS Inovyn has circa 4,200 employees and manufacturing, sales and marketing operations in 8 countries across Europe.
INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes. www.inovyn.com www.ineos.com INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes.Working Hours :Monday to Friday 09:00 - 17:00 with 45-minute unpaid lunch break
1-day per fortnight on campus.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,High standards,Ability to multitask....Read more...
The Print Marketplace (PMP) team are responsible for handling all customer enquiries through APS’ exciting and innovative print portal for wider public sector customers.
Are you:
Customer focused and driven to provide excellent customer service
A good communicator and able to solve problems under pressure
Confident to guide and advise clients through the print specification process
Effective at managing a high workload & meeting agreed SLAs
Keen to learn & develop your skills
Confident and able to call on appropriate stakeholders within APS and external supplier organisations
Skills required:
Experience of print management or a customer services background is preferred.
Ability to multitask and remain calm under pressure; able to deal with several enquiries simultaneously through various contact channels, e.g. email, phone and chat
A positive and passionate approach to your work, reliable and flexible.
Have experience in using multiple online portals to manage workload and enquiries
Proactive approach to identifying and using own initiative to drive savings
A commitment to providing customers with a first-class service
Training:As an apprentice, you will work with your training provider, BPIF Training, who will provide full academic support. We offer extensive in-house, on-the-job training to set you on the path to a successful career within The APS Group.
Upon successful completion of the apprenticeship, you will achieve a Level 3 Business Administrator standard. You will be provided regular time within your normal working hours to meet the requirements of your apprenticeship programme. Training will take place via interactive online workshops, along with regular 1–1 sessions with your dedicated BPIF Training Coordinator.Training Outcome:Upon successful completion of the apprenticeship, a full-time role may be available, subject to business needs.Employer Description:Since 1961 we’ve been all about working with great people to make more possible for our clients. You’d be joining a family of over 900, so you’ll never be stuck for advice, expertise and networking opportunities. Together we lead the way in marketing and communications. Whether we’re producing exciting creative for advertising or managing a client’s entire print spend, we’ve got pretty much everything covered.Working Hours :Monday to Friday, specific working hours to be agreed with the successful candidate.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2)
In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3.
Daily Responsibilities:
Rotate around the production facility with day-to-day tasks assisting operators
Monitor performance data and suggest improvements to increase efficiency
Participate in 5S workplace organisation activities
Complete training modules and assessments as part of your qualification
Maintain accurate production records and report deviations
Year 2/3 – Business Administrator Apprenticeship (Level 3)
In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company.
Daily Responsibilities:
Provide administrative support, including preparing reports, managing files, and handling internal requests
Support business process improvement projects by applying your LEAN knowledge to administrative tasks
Coordinate internal meetings, agendas, and documentation
Assist with purchase order processing, data entry, document control, stock control and sales order processing
Handle communications professionally and maintain confidentiality
Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications.
Year 1: LEAN Manufacturing Operative – Level 2
Key Learning Areas:
Introduction to manufacturing processes and production systems
Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time)
Understanding of health & safety, quality assurance, and standard operating procedures
Practical problem-solving and root cause analysis
Use of hand tools, machinery, and quality control systems
Teamwork and communication within a manufacturing environment
Year 2/3: Business Administrator – Level 3
Key Learning Areas:
Office administration and organisation
Business communication and professional correspondence
Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software)
Record management, reporting, and scheduling
Understanding internal processes and workflow efficiencies
Customer service and stakeholder engagement
Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan.
You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement.
As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
The working week will be Mon-Fri between 9.00am till 5.00pm.
Working alongside the rest of the admin team, you will be assisting in the day-to-day running of a busy office.
1. Dealing with clients, lenders, solicitors and estate agents by email and telephone.
2. Accurate and detailed data inputting of clients onto bespoke CRM and lenders systems.
3. Copying, scanning and electronically filing of client-sensitive documents.
4. Providing support to a busy broker team, with responsibility for your own cases.
5. General office duties, including help the social media accounts.Training Outcome:The right candidate will have the opportunity to continue in full-time employment as an administrator with the option to carry out further qualifications such as CeMAP. This qualification is required to give mortgage advice. 4 previous admin apprentices are now qualified advisers, and we currently have 3 administrators studying CeMAP.Employer Description:At Approved Mortgage Solutions Limited, we seek candidates who are genuinely motivated by helping others achieve their financial goals, particularly homeownership. A strong desire to deliver outstanding customer service, combined with integrity, professionalism, and attention to detail, is essential. We value individuals who take pride in building trusted relationships, are proactive in problem-solving, and demonstrate a commitment to ongoing personal and professional development. Drive, reliability, and a positive, team-oriented attitude are also key traits that help our staff thrive in a supportive but fast-paced environment.Working Hours :Your usual working week will be Mon - Fri. 9.00am till 5.00pm with an hour's lunch break. You will be working from our office in the Business and Innovation Centre in Sunderland.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Logical,;Approachable, Warm & Friendly,Presentable,An appetite to learn....Read more...
Sales Support (Main Focus):
• Support the sales team with follow-ups, client communication, and relationship management• Help organize customer databases and keep our CRM system up to date• Assist in preparing fun, on-brand sales materials and presentations• Jump in on after-sales activities to ensure top-notch service
Office & Team Support:
• Keep our Manchester workspace running smoothly• Handle small admin tasks, from ordering supplies to managing calendars
Trade Show & Event Organization
• Help the team prepare for trade shows and UK events• Assist with organizing materials and making sure we shine at every eventTraining:
Once a month, the apprentice will have a full day seminar. In addition, the apprentice will have access to online lectures and other materials that will take 20% of the working week
Achieve apprenticeship standard Business administratorLevel 3
Training Outcome:The apprentice would grow into roles with more responsibility, such as junior account manager or event coordinator, depending on their strengths. With Dutch Cocktail Club’s fast UK growth, there’s plenty of room to develop in sales, brand building, or operations, and be part of shaping the company’s future.Employer Description:Dutch Cocktail Club is a fast-growing, fun-loving drinks company bringing premium, bar-quality cocktails to venues across Europe. We’re expanding big time in the UK — and Manchester is our base.
We don’t just sell cocktails; we bring people together, spark conversations, and create memorable moments.Working Hours :Monday to Friday 9am to 5pm, but flexibility is required.
Exact shifts TBC.Skills: Communication skills,Customer care skills,Team working....Read more...
Support the procurement and sales activities of existing and new suppliers and customers.
Liaising with suppliers, customers and distribution partners to procure products for customer programmes on a timely and cost-efficient basis.
Deal with queries arising from arrivals with service providers, customers and suppliers.
Update purchase orders with accurate information relating to quantities, QC reports, charges etc.
It is important that you interface with all stakeholders within the supply chain, including Buyers, Account Managers, Technical Managers, and Sales Administrators.
The job description is not exhaustive and the job holder will be expected to carry out any other reasonable duties as required by the company.
Training:The Business Administrator Apprenticeship will take you 18 months to complete. You will attend College at least twice a month where you will receive one-to-one support from your assessor and functional skills tutors.Training Outcome:Fantastic future job opportunities if as a candidate you show that you have the necessary drive, ambition and a willingness to work as part of a flexible team. Employer Description:Davis Worldwide is a highly regarded importer and exporter of fruit and
vegetables. Since our formation in 1999 we have established a solid
reputation in the world of fresh produce with our ability to satisfy our
customers’ requirements. Each year we increase the range of products
sourced from existing and new regions. Our expertise and experience means we are big enough to procure all of our customers fresh produce, yet small enough to care for our client's specific needs on an individual basis; an ethic that has been fundamental within our company since the beginning.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Deal with calls and emails from our UK customers
Provide assistance and information on products, prices and availability to customers
Receive and process orders
Ensure high levels of customer satisfaction through excellent sales and after sales service
Meet and greet customers booked via appointment
Process and pack orders
Receive and process deliveries
Deal with scrap precious metal receipts, test using the latest XRF equipment, value items and purchase
General housekeeping tasks such as filing, data entry, and stock taking
General administration tasks and provision of cover for absent colleagues as the business requires
Training:Training will take place with City of Wolverhampton College.Training Outcome:There may be the opportunity of a full time position upon successful completion of an apprenticeship.Employer Description:We are looking for an Apprentice Business Administrator to join the team at Group International Ltd. We are a wholesale and retail precious metals bullion dealer based in Wolverhampton, operating leading websites for buying and selling precious metals. With over 20 years’ experience of supplying the finest quality precious metal products to investors and collectors from our world-renowned partners, we are a family run business, well known and respected within our industry.Working Hours :08.45 - 17.15, Monday to Friday, with a 30min lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Your role will provide vital support to the Registered Manager and Care Coordinators. As a Business Administrator, you will oversee and coordinate various administrative functions within the organisation to ensure smooth operations. This role involves managing office procedures, implementing efficient systems, and supporting teams to achieve their objectives. The ideal candidate will have organisational and communication skills, a keen eye for detail, and the ability to multitask.Completing this apprenticeship program may open up various opportunities for career progression within Premier Community.Including:Assisting with general administrative tasks such as filing, data entry, and managing correspondence.Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Completing this apprenticeship program may open up various opportunities for career progression within Premier Community.Employer Description:Premier Community is a home care company covering the Nottinghamshire and Derbyshire areas. We provide care services to over 700 service users. We are a family-run business with over 25 years of experience in the care industry.Working Hours :09.00 - 17.00 Mon - FriSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
You will ensure high-quality processing, monitoring and following up on applications
Ensuring that all records and data are maintained accurately and efficiently
Supporting HR and directors on day to day jobs as and when required, ensuring deadlines are followed accurately and efficiently
Liaising with other staff members and clients to track
Preparing powerpoint presentations,
Attending teams meetings where needed
Willing to travel for projects
General duties in and around the office
Answering calls and handling with a high standard
Training:Business administrator Level 3
4 days a week in the office
1 day at Barking & Dagenham College
Training Outcome:
After completion of the Apprenticeship a job may be offered
Employer Description:WP3 is a collective of client and value focused building services experts with extensive experience designing and delivering projects of all scales across a range of sectors.
WP3 operates from locations in London and the Midlands and we’re able to service projects across the UK and abroadWorking Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Awareness of ISO standards is,Awareness of construction busi,Good time management....Read more...
Whether you're interested in helping UK tradespeople grow their businesses or working in the fast-moving world of logistics, this role offers a unique chance to do both.
You’ll be working alongside experienced professionals, learning from the best, and helping drive results for the UK's leading lead generation company and the fastest-growing logistics brand.
The Business Administration Apprentice will be responsible for the following duties:
For Move Your Motor:
Booking and managing logistics jobs across the UK and Europe
Coordinating with transport partners and keeping customers informed
Handling daily customer needs and logistics administration
Developing your own customer base and repeat business
Tracking job progress and resolving any delivery issues
For Leads Every Day:
Working with UK tradespeople to recommend the best lead generation packages
Supporting trades to grow their business through digital marketing solutions
Creating and maintaining customer profiles
Following up with prospective clients and converting leads
Answering inquiries via phone and email and offering outstanding service
Across Both Brands:
Building strong relationships with customers and business partners
Meeting monthly sales and service performance targets
General administration and CRM management
Participating in team meetings and training sessions
Training:
Level 3 Business Administrator Apprenticeship Standard
You will complete a 15-month Apprenticeship which includes 12 days at the PETA training centre in Cosham
You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
This is a great opportunity to build a long-term career with a company that values performance, development, and growth
Employer Description:Leads Every Day Ltd is the UK’s largest and most established lead generation company, proudly supporting UK businesses for over 15 years. We specialise in connecting customers with tradespeople and service providers nationwide, helping them grow through qualified leads and smart marketing solutions.
Move Your Motor is our fast-growing logistics brokerage brand. As the UK’s most dynamic logistics company, we help customers move goods across the UK and Europe, using our expert lead brokerage system to pair transport needs with trusted logistics partners.
By joining us, you’ll be part of a forward-thinking organisation with two thriving brands, working across both teams to support and drive business success.Working Hours :Monday - Friday, 09:00 - 17:00Skills: IT skills,Organisation skills,Strong Communication skills,Strong interpersonal skills,Positive, can-do attitude,Eagerness to learn,Effective time management,Interest in varied role,Team player,Initiative and drive....Read more...
Support the management of client accounts and assist in driving business growth through new client acquisition and retention strategies.
Monitor and achieve performance targets, ensuring all activities comply with relevant regulatory and company guidelines.
Assist in the administration and management of a variety of insurance products, ensuring accurate and efficient service delivery.
Support the generation of new business leads and assist with client engagement, ensuring a strong understanding of client needs.
Aid in negotiating and presenting insurance solutions, ensuring they are tailored to client requirements and offer value.
Assist in closing sales and securing client coverage, ensuring effective management of client portfolios and follow-up actions.
Ensure all business operations comply with regulatory frameworks and company procedures, demonstrating attention to legal and industry standards.
Manage and resolve client complaints, ensuring adherence to company procedures and regulatory requirements.
Engage in continuous professional development through training and assessments, proactively identifying areas for personal growth.
Provide exceptional customer service by developing and maintaining strong, professional relationships with clients.
Ensure compliance with the company’s policies and procedures, particularly related to business conduct, data security, and confidentiality.
Build and maintain effective relationships with external stakeholders such as insurers and underwriters, supporting business objectives.
Efficiently handle client communications, ensuring timely responses and professional interactions in line with company standards.
Ensure compliance with data protection regulations by securely managing client and employee information.
Support the organisation’s health and safety procedures, maintaining a clean and organised workspace while contributing to office operations.
Training:
Business Administrator Apprenticeship - 15 months.
This consists of 6 hours a week (off-the-job training).
A monthly meeting with your skills coach for two hours.
All training will be completed in your place of work.
Training Outcome:After the apprenticeship is completed (subject to review) a full time 'Insurance Account Executive' role will be offered.Employer Description:LBH Insurance has been established and running for 75 years. The expertise and knowledge of the staff is paramount in giving customers the level of service they deserve. Treating customers fairly is a high priority for us. As insurance agents in Southend, We carry out extensive research to find the best policies for your profession, situation, or personal circumstances.Working Hours :Monday to Friday, 9:00am - 5:00pm (No evenings or weekends).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
