Creating order acknowledgements and service agreements
Creating equipment and jobs through the company software programme
Answering the telephone
Entering sales data into excel spreadsheets
Training:Business Administrator Level 3 Apprenticeship Standard:
Formal training is delivered at HWGTA, located in Hereford (HR4 9SX)
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote
Training Outcome:
This will be discussed on succesful completion of your apprenticeship
Employer Description:HFT Forklifts Ltd has been established for 40 year offering material handling solutions to our wide and diverse customer base. We are a family owned and run business where apprenticeships are a valued and recognised to our growth.Working Hours :Monday - Friday, 8.00am -4.30pm ½ hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental,Computer skills....Read more...
Answering telephone calls
Dealing with general enquiries
Booking interpreters for face to face and telephone appointments
Using a database to schedule appointments
Use of company email to respond to queries and provide booking confirmation of appointments
General administrative duties such as filing and photocopying when instructed
Training:Business Administrator Level 3.
One day per week will be undertaking learning with our Training Provider, Skills North East.Training Outcome:Progression within the company.Employer Description:ITL have a long standing proven history of providing a high quality face to face interpreting service for over 250 languages including sign related services (BSL, lipspeaking, speech-to-text etc).
ITL can provide interpreters for a wide range of situationsWorking Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Despatch Administrator – Part Time
Job description
This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday.
I Holland Limited is the world's most well-known producer of tablet punches and dies. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose
To ensure that the despatch process for both Tooling and Pharmacare runs effectively and efficiently using current systems but also in conjunction with the senior despatch administrator proactively developing systems to ensure that the process is slick as possible.
The role will require clear communication not only with customers and agents but also with manufacturing and sales administration to ensure an awareness of the order status at all times, enabling the job holder to have the ability to answer customer queries and foresee any problems before they are encountered. The job holder should be up to date with any changes in despatch (including paperwork and legislative changes) and provide advice both pro-actively and when required.
The job holder will also be responsible for logging and dealing with customer and supplier complaints and ensuring that corrective actions are implemented for this area
Principal duties & responsibilities• Ensure that the despatch process is efficient and effective and, in conjunction with the Senior Despatch Administrator, develop new processes if and when required (and ensuring that these are fully documented within the quality system).• Ensure current processes are fully followed, e.g. freight bookings, post flights, despatch checklist, invoice submission to OB10, to ensure that all customer requested documentation is received on a timely basis to ensure that there is continuous improvement.• Provide ongoing and helpful support to all customers (internal and external), being proactive and advising, where necessary, in relation to despatch/INCOTERMS/bills of exchange/letter of credit or freight quotes.• To plan ahead at all times, ensuring that any problems are addressed before the point of despatch, including ensuring that all documentation that can be done before the point of despatch has been processed (e.g. invoices sent for authorisation, freight forwarders identified, payments received, POs chased, etc).• Ensure that all customer complaints and supplier complaints are logged and that these are addressed on a timely basis, and corrective actions are implemented.• To ensure all legal procedures and documentation processes for despatching goods are learnt, followed and kept up to date.• Adhere to all policies and procedures• To work within all Health and Safety, environmental and other company procedures/ guidelines.• This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday. £12.72 - £13.21 per hour, depending on experience.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Part-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 24 per week – Monday, Tuesday & Wednesday
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• Health & wellbeing programme• On-site parking• Store discount
Application question:• For security reasons, you must not have been out of the country for more than 28 consecutive days. Do you agree to a 5-year security check?
Experience:• Administration: 3 years (required)
Work authorisation:• United Kingdom (required)
Work Location: In person, Long Eaton Nottingham
Click 'Apply' to forward your CV.....Read more...
Despatch Administrator – Part Time
Job description
This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday.
I Holland Limited is the world's most well-known producer of tablet punches and dies. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose
To ensure that the despatch process for both Tooling and Pharmacare runs effectively and efficiently using current systems but also in conjunction with the senior despatch administrator proactively developing systems to ensure that the process is slick as possible.
The role will require clear communication not only with customers and agents but also with manufacturing and sales administration to ensure an awareness of the order status at all times, enabling the job holder to have the ability to answer customer queries and foresee any problems before they are encountered. The job holder should be up to date with any changes in despatch (including paperwork and legislative changes) and provide advice both pro-actively and when required.
The job holder will also be responsible for logging and dealing with customer and supplier complaints and ensuring that corrective actions are implemented for this area
Principal duties & responsibilities• Ensure that the despatch process is efficient and effective and, in conjunction with the Senior Despatch Administrator, develop new processes if and when required (and ensuring that these are fully documented within the quality system).• Ensure current processes are fully followed, e.g. freight bookings, post flights, despatch checklist, invoice submission to OB10, to ensure that all customer requested documentation is received on a timely basis to ensure that there is continuous improvement.• Provide ongoing and helpful support to all customers (internal and external), being proactive and advising, where necessary, in relation to despatch/INCOTERMS/bills of exchange/letter of credit or freight quotes.• To plan ahead at all times, ensuring that any problems are addressed before the point of despatch, including ensuring that all documentation that can be done before the point of despatch has been processed (e.g. invoices sent for authorisation, freight forwarders identified, payments received, POs chased, etc).• Ensure that all customer complaints and supplier complaints are logged and that these are addressed on a timely basis, and corrective actions are implemented.• To ensure all legal procedures and documentation processes for despatching goods are learnt, followed and kept up to date.• Adhere to all policies and procedures• To work within all Health and Safety, environmental and other company procedures/ guidelines.• This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday. £12.72 - £13.21 per hour, depending on experience.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Part-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 24 per week – Monday, Tuesday & Wednesday
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• Health & wellbeing programme• On-site parking• Store discount
Application question:• For security reasons, you must not have been out of the country for more than 28 consecutive days. Do you agree to a 5-year security check?
Experience:• Administration: 3 years (required)
Work authorisation:• United Kingdom (required)
Work Location: In person, Long Eaton Nottingham
Click 'Apply' to forward your CV.....Read more...
Main Duties and Responsibilities:
To learn and provide administrational support to the service Centre operation. This role extends to a range of commercially orientated activities for our Workshop, Field Service & Parts operations.
Accountabilities & Commitments Required:
• Commitment to uphold the company values whilst working in a fast paced environment. • Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.
Quality & Environmental Responsibilities:
Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.
Training:
Business Administrator level 3.
Work Based Training.
End Point Assessment.
Assessor Sessions every 4-6 Weeks.
Training Outcome:There will be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday, 8am - 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Forward Planning,Strategic Thinking,Commercial Awareness,Knowledge of Waste Sector....Read more...
Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings
Manage email and phone enquiries, respond to customer queries professionally and promptly
Assist with scheduling, booking confirmations, invoicing, and general admin support
Help maintain our customer database, track leads, and follow up with potential clients
Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience)
Prepare reports and updates for management to support smooth business operations
Work closely with the leadership team to continuously improve internal processes and the customer journey
Be the first friendly face customers see - greeting guests warmly and showing them to their Trackman bay
Confidently demonstrate how to use the Trackman golf system
Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit
Maintain high hygiene standards at the bar and throughout the venue
Monitor stock levels and communicate shortages to management in a timely manner
Process bookings and transactions using our POS system
Assist in setting up for events and ensuring the venue is presentable at all times
Training:Business Administrator Level 3.Training Outcome:
Further progression within the business
Further qualifications offered
Employer Description:Friendly, proactive, and passionate about hospitality and business growth. We're
looking for a dynamic team member who can wear two hats — customer service
and business admin — to help us take our corporate and event offerings to the next
level. Over the next couple of years, we’re aiming to expand and open new venues
— so this is a great opportunity to grow with us and be part of an exciting journey
from the ground up.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Welcome customers to the Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails; make customer service and sales calls
Data input customer orders to React, our CRM database
Day to day administration
Help load and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, post office/mail
Training:
Business Administrator, Level 3
1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
Access to on-line learning materials and Tutor support outside scheduled delivery sessions
Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials
Training Outcome:
Sales and customer service
Process orders via CRM systems
Warehouse and logistics
Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK.
We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.Working Hours :Monday to Thursday
8am to 4.30pm
Fridays
8am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Physical fitness,Confidence....Read more...
Daily duties will include:
Answering the telephone
Telephoning mortgage and insurance companies for updates on clients’ applications
Providing updates to clients by email and telephone
Updating the client computer database
Providing support to our team of financial advisers
Completing online applications for mortgages
Providing support to the team of administrators
Training:The successful candidate will work towards the Level 3 Business Administrator Apprenticeship Standard. This will involve one day a month group training at our centre in Newbury, and a 1-1 monthly training and review meeting with their training consultant.
Functional skills English and maths Level 2 will be delivered through weekly sessions if required at our training centre in Newbury.Training Outcome:On going training and personal development are encouraged and supported.Employer Description:Firstxtra Financial Services is a long established, successful family owned business with professional advisers covering the UK with the head office in Newbury, Berkshire.
Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance.
Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.Working Hours :8.45am - 5.15pm (1-hour for lunch)
Monday to Friday plus a min of 1-Saturday per month after a qualifying periodSkills: Communication skills,IT skills,Customer care skills,Team working,Confident,Outgoing Personality....Read more...
Key Responsibilities (under supervision and with training):
Front Office & Reception:
Acting as the first point of contact for visitors, parents, staff, and students, providing a welcoming and professional reception service.
Answering and directing telephone calls, taking messages accurately.
Managing the school's main email inbox, forwarding enquiries as appropriate.
Signing in/out visitors and ensuring safeguarding procedures are followed.
Communication & Marketing Support:
Communicating professionally with parents via phone and email, providing information and responding to general enquiries under guidance.
Assisting with the creation and distribution of school newsletters, ensuring content is accurate and engaging.
Supporting the maintenance and updating of the school's social media pages with approved content, announcements, and events.
Assisting with the preparation of other school communications, including letters and general announcements.
Administrative Support:
Maintaining and updating pupil records (both manual and electronic) with accuracy and confidentiality, adhering to GDPR guidelines.
Processing incoming and outgoing mail.
Photocopying, scanning, and filing documents efficiently.
Assisting with the management of school registers and attendance records.
Supporting the organisation of school events, trips, and meetings.
Managing school supplies and stationery, placing orders as required.
Providing administrative support to the School SENDCo, which may include managing appointments, maintaining SEND records, and assisting with communication related to pupil support plans.
Financial Administration (basic support):
Assisting with the processing of school dinner money and other payments (all online)
Supporting the school's finance officer with basic tasks as needed.
General Office Duties:
Maintaining a tidy and organised office environment.
Providing general administrative support to the Headteacher, SLT, and teaching staff as required.
Adhering to all school policies and procedures, especially those relating to safeguarding, health and safety, and data protection.
Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:Upon successful completion there could be the opportunity to progress to:
School office administrator
Finance administrator
School secretary
Employer Description:The Oaks Primary School in Ipswich is part of ASSET Education which is a school trust made up of 16 schools based in Suffolk.
The Oaks Primary School recently achieved 'Outstanding' from Ofsted for the second time (2018 and 2024).
The school caters for pupils aged 3-11 years old the school currently has 451 pupils on roll.Working Hours :Monday to Friday - term time only - term dates can be found on the ASSET website. Start time 8.30am until finish time 3.30pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
To work as part of a team in assisting the Office Administrator Supervisor in providing administration services to the partners, members of staff and when appropriate, clients. To communicate clearly with partners, members of staff and clients whilst carrying out duties and responsibilities.
Responsible for Royal Mail functions across the business
To assist in the accurate administration of the deeds and wills
Register speedily on instructions from fee earners and maintain to the standard of the practice
To photocopy correspondence, forms, documentation etc, as when instructed to do so by the Office Administrator, Supervisor / Fee Earners / Secretaries whilst maintaining a high standard of accuracy
To assist in the retrieval and storage of the Section's folders from the archive store in an orderly manner
Reception Duties including the use of the practice's switchboard, client care responsibilities, and cover from 08.00 when required.
The above list is not intended to be exhaustive, and a large degree of flexibility is expected
You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role, to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic, close-knit team, then please apply now! This apprenticeship and opportunity with us will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with Owley & Coward.Employer Description:Based in Rotherham we are proud of our South Yorkshire heritage which makes us friendly and approachable.
As a medium sized business we are large enough to matter and small enough to care. We have Lawyers who are leaders in their field.
Though rooted in Yorkshire we help individuals and business all over the UK.
Our Lexcel and ISO accreditations show our commitment to client service, training and quality.Working Hours :Monday to Friday—9am -5pm with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Some knowledge of Microsoft,Ability to prioritise workload,Knowledge of DPA 2018,Friendly and Approachable,Be reliable and punctual....Read more...
Contracts Coordinator Manchester
£35,000 - £37,000 Basic + Extensive Training + Long-Term Career Progression + Some Travel and Stay Away + Annual Bonus + Discounts Package + Private Healthcare + Package + IMMEDIATE START Are you a contracts coordinator with knowledge of engineering or manufacturing, looking to work for a world leading company where you’ll receive training to become an industry expert? Thrive in a role where you’ll be liaising with technicians, sales staff and customers on service agreements. This company is a world leading manufacturer of machinery used in a variety of processes and businesses across the globe. As a contracts coordinator you’ll gain an unrivalled level of training and investment from a team and business who support long-term career progression.
This Contracts Coordinator Role Will Include:
* Contracts Coordinator role - Including travel to customer sites and overnight stays. * Work with the sales team and support with service agreement quotes and renewals. * Speak and liaise with customer face to face on service contracts and agreements - including negociations * Carry out admin work to monitor and oversee the process from quotation stage to payment on invoices. * Work with and coordinate with the engineering team for completion of service work. * Follow up with customers to ensure service work is completed to a high and satisfactory standard.
This Contracts Coordinator Will Have:
* Experience / Understanding of engineering or manufacturing or similar * Knowledge of service agreements / maintenance contracts * A high level of administration skills and experience (including excel) * A background in contracts / coordination / projects / service agreements / engineering or similar and willing to learn. * Live commutable to Manchester and willing to travel to customer sites Please apply or contact Sam Eastgate for immediate consideration
Keywords; contrats coordinator, contract coordinator, service agreements, service contracts, sales support, administrator, engineering, manufacturing, maintenance contracts, negotiation, coordinator, after sales, projects, contracts, Manchester, North West, Stretford, Eccles, Urmston.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted ....Read more...
Your duties will include:
Printing of orders
Postage (several different carriages) spreadsheet recording of sales
Assisting with adding products to websites and marketplace
Answering phones (giving product advice and taking orders)
Packaging
Customer service, emails, messages
Problem-solving
Full training of printing equipment and maintenance
Stock taking / stock control
Product manufacturing
Plans to help streamline and improve business operations
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training - Training schedule has yet to be agreed. Details will be made available at a later date
End point assessment
Maths and English functional skills if required
Training Outcome:
A full-time position will be offered upon completion of the apprenticeship
Employer Description:Chill Print are leaders in graphic design at Shropshire Design and Print Solutions in Oswestry, we pride ourselves on the high quality of service. We believe that the key to a successful business is to listen to our customers' needs and do everything we can to help them in any way possible.Working Hours :Monday - Friday (8:30am to 3:00pm) 30-minute break.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Creative....Read more...
Receiving customer enquiries by email and telephone.
Processing orders manually or via their online selling channels.
Produce new listings for items.
Book out sold items.
Ordering new stock.
Inputting data onto the system and spreadsheets.
Receiving goods and dispatching items.
Other administrative duties.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2003, our client specialises in the supply of Saab, Volvo, Mercedes, and Smart car parts via online ordering. They offer an extensive range of products of each of the car brands that they specialise in and can offer a fast and efficient service to their customers. Our client offers products from a wide selection of market-leading automotive parts suppliers such as: Koni Suspension, Bilstein suspension, Black Diamond Braking & Clutches and more.
They are now looking for a motivated individual to join their administration team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
This is a technical administrative role which will require 2-3 years of close working and training with an experienced staff member.
Utilise a strong background in maths and/or science.
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications.
Ensure that the Subcontract Hire Worker has conducted the correct testing and results.
Raise non-conformities for any discrepancies in test results to customer specifications.
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met.
Cross over into production control to cover periods of high demand and staff holidays.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Permanent employment with planned progression to the Level 4 Professional Administration course.Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
This is a technical administrative role which will require 2-3 years of close working and training with an experienced staff member.
Utilise a strong background in maths and/or science
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications
Ensure that the Subcontract Hire Worker has conducted the correct testing and results
Raise non-conformities for any discrepancies in test results to customer specifications
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met
Cross over into production control to cover periods of high demand and staff holidays
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Permanent employment with planned progression to the Level 4 Professional Administration course
Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday- Friday
8.00am- 4:30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
To efficiently process all duties expected of a Pension Administrator
Understand pension auto-enrolment legislation and requirements to support client written and telephone enquiries accurately, and process pension data accordingly
Able to review and understand client data provided in Excel
Producing and cross-checking pension contribution schedules within agreed timeframes
Maintaining records using NFP software
Ensure that client files are kept accurate and up to date
Ensure that all client history (at both the employer and employee levels) is fully documented
Working with the Pensions Regulator – online / telephone and email
Completing, issuing and recording statutory documentation in line with pension legislation
Working with a variety of pension providers/insurance companies - online / telephone and email
Answering employer/employee queries via telephone or email
Work with colleagues on routine outstanding work, ensuring clients are aware and understand requirements/consequences
Support the day-to-day workloads of the team, including inbox enquiries
Manage own allocated workload, taking on additional tasks during quiet periods
Report client dissatisfaction to the Team Lead and the Head of Customer Service accordingly
To develop, understand and work with clients under all systems and services within the Pension Team
To book client/employee calls with the Consultants/Wealth Management Team as required
Training:The successful candidate will complete a Customer Service Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:NFP, an Aon Company, is a people and insurance risk management business that creates local and international sustainable solutions for organisations and employees.Working Hours :Monday - Friday.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Talking to operatives and clients both on phone and email
Registering operatives for work and inputting their details onto our software
Maintaining compliance checks
Coordinating with operatives and clients to fill projects
Sending compliance items such as training to clients via email and WhatsApp
Assisting with social media presence for the business
Training:
Business Administrator Level 3
Internal training on recruitment software
Additional industry training to gain understanding of our workers
Job shadowing
Training Outcome:Progression into full-time recruitment position.Employer Description:We are a specialist recruitment agency working in the asbestos industry. We have been established for 10 years, and take pride in being a market leader and being the highest accredited agency in our field. We service clients across the UK and take pride in building excellent relationships with workers which we lean on to get the best out of them.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative....Read more...
Training
Your full role and responsibilities will be set out by your employer.
NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development.
You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours tailored to administrative responsibilities
Level 2 Functional Skills in Maths and English (if required)
Qualifications Required:
Strong written and spoken English – Essential
Basic IT knowledge and digital literacy – Desirable
Willingness to learn and grow within a business environment – Essential
Skills Required:
Excellent communication and interpersonal skillsStrong organisational and planning abilitiesAbility to work independently and as part of a teamAttention to detail and a proactive attitudeReliable, motivated, and eager to develop professionally
This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationshipsCoaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development ManagerProject Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Overseeing our reception area, answering calls
Meeting and greeting visitors and signposting them to the relevant departments
All the day to day running of the office, including the setting up and closing down procedures
Carrying out administrative tasks, to include the distribution of paperwork between our service, photocopying documents and managing the enquiries inbox
Ordering stationary supplies
Completing and distributing staff rotas as directed by the rota manager
Coordinating meetings, sending invites, and booking meeting rooms
Managing the organisations computer data base and word processing functions
To organise computer files and ensure a regular and timely back up is completed according to the Company procedures
Training:Business Administrator Level 3 Apprenticeship Standard:
Remote in the work place
Workshops on site at City College Plymouth
Training Outcome:
We have grown rapidly in the last twelve months and are very proud to be certified as a great place to work
We value the individuals that work for us and seek to retain the talent we have from within by offering training and the opportunity for promotion
Employer Description:Marama Care is a trauma informed service offering bespoke supported living for individuals aged 18 and above who require support to achieve optimum independence in the comfort of their own homes.Working Hours :Shifts to be confirmed in interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Answering calls
Handling customer queries and payments
Updating the database
Emailing/posting certificates
Chasing electricians for paperwork
Booking jobs
Scheduling work efficiently
Managing emails and voicemails.
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprentices must attend college sessions once a week (term-time) at the City College Norwich, Ipswich Road campus
Training Outcome:
This apprenticeship offers the opportunity to progress into a full-time permanent role within our office team, upon successful completion
As the business continues to grow, there is real potential to take on additional responsibilities over time, including scheduling, customer account management, and overseeing key administrative functions.We are looking for someone who is committed, reliable, and keen to develop
For the right person, there is scope to build a long-term career with increasing pay and responsibility. We regularly promote from within and value people who want to grow with the business
Employer Description:Our rigorous standards, meticulous recruitment process, and ongoing training ensure that every customer receives:
Expert electricians who meet and exceed industry standards.
Impeccable technical work with a flawless finish.
Respect and care for your property at every step.
A service-first approach from a team that puts your needs above all else.
Reliable after-sales support, giving you peace of mind long after the job is done.
At Electrical Safety Group, we’re committed to delivering a seamless and professional experience every time.Working Hours :Monday - Friday, 09:00 - 15:30, with 30 minutes paid lunch break per daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Decision making....Read more...
Phone/reception duties
Archive files
Booking in clients when required
legal correspondence
creating legal documents
General administrative tasks asked for by fee earners
Updating relevant databases regarding Deeds and Wills when taking a will or deed from the storerooms
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Permanent employment upon successful completion of your apprenticeship.Employer Description:Lovedays Solicitors is a specialized legal practice with two offices in Matlock town centre, on the edge of the Peak District and an office in Wirksworth. Over the last 100 years, the firm has continually evolved to offer a first-class service to our clients, both new and old. Our professional team offer advice over a full spectrum of legal services and are delighted to have many happy clients throughout England and Wales.Working Hours :Monday - Friday, 09.00 - 17.00, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
You will also receive full training and support to develop the core knowledge, skills, and behaviours required of a Business Administrator, in line with your apprenticeship programme.
EPA Coordination & Scheduling
Support the scheduling and coordination of End-Point Assessments with employers, apprentices, and assessors
Confirm and record EPA booking information and assessment logistics using MBKB’s EPA management systems
Maintain clear, up-to-date calendars and internal communications
Administrative Support
Accurately update apprentice records on relevant platforms (e.g., ACE360, internal CRM)
Produce documentation including confirmation emails, assessment results, and feedback forms
Assist in managing digital files and supporting evidence in line with GDPR and MBKB’s quality standards
Compliance & Reporting
Support internal audits by ensuring documentation and records meet ESFA and Skills England standards
Help monitor apprentices’ progress in EPA
Assist in generating reports for performance tracking and quality assurance
Customer Service
Act as a first point of contact for EPA-related queries from employers, learners, and tutors
Deliver professional, timely, and supportive responses to all stakeholders
Gather feedback post-EPA to support MBKB’s continuous improvement culture
Learning & Development
Engage fully with your apprenticeship and MBKB’s internal development programme
Attend training workshops and complete required portfolio tasks and assessments
Shadow other departments to broaden your understanding of MBKB’s full apprenticeship offer
Training:A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18 months including endpoint assessment) topics covered include:
The Organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business Fundamentals
Processes
External environmental factors
IT
Record and document production
Decision making
Interpersonal Skills
Communications
Quality
Planning and Organisation
Project management
You may need to complete Level 2 maths and English Functional skills (if you cannot evidence prior grades)Training Outcome:
Full time role
Employer Description:MBKB is a leading training and assessment provider specialising in professional apprenticeships across Business, Finance, HR, and Leadership. Renowned for our personal approach, high-quality delivery, and expert team, we provide exceptional learning experiences for both apprentices and employers. We are now looking to expand our support team by welcoming an enthusiastic and detail-driven EPA Administrator Apprentice to help deliver smooth and compliant end-point assessment experiences.Working Hours :Monday to Friday
9am- 5pm
Remote workingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Technical Support Officer Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Technical Support Officer Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Technical Coordinator Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
