Sales Office Administrator:Responsible for order entry, customer support, and daily sales operations. Duties include processing orders, handling phone/email inquiries, checking stock availability, coordinating with Head Office, arranging shipments, and maintaining records. Strong communication and attention to detail are essential.
Warehouse Operative:Handles daily warehouse logistics including picking/packing, goods receiving, stock control, and order dispatch. Supports warranty returns, UK-based product assembly, and general warehouse upkeep. Must be reliable, practical, and team-oriented.
Training:
Trade Supplier Level 2
End Point Assessment
Functional Skills Training (if necessary)
Work-Based Training
Monthly Assessor Visits/Sessions
Training Outcome:
Prospects within company for progression within the engineering/manufacturing side of the business
Employer Description:Since 1962, ESPA is recognized internationally for constant innovation, service, product quality and proximity to the customer.
For us, the continuous improvement of domestic water pumping solutions is a fundamental value. For this reason, we have a value chain based on our human capital, corporate social responsibility and customer satisfaction, as well as a strategic definition based on product development and innovation and the constant incorporation of new series to respond to the challenges and present and future needs.Working Hours :Monday – Thursday 9am-5pm with 1hr lunch
Friday 9am-4pm with 1 hour lunch.Skills: Communication skills,IT skills,Team working,Reliable & Punctual,Friendly,Manual Handling....Read more...
Facilities Administrator - Edinburgh City Centre - Salary up to £25,000 DOE CBW is excited to be working with a leading facilities company based in Edinburgh City Centre. Key Responsibilities:Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.Maintain and update records related to maintenance, service contracts, and compliance documentation.Prepare reports, presentations, and meeting minutes as required.Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.Act as the first point of contact for FM-related queries and service requests.Log and track work orders, ensuring timely responses and updates.Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.Person Specification:Strong administrative and organisational skills.Excellent communication and customer service abilities.Proficiency in Microsoft Office (Word, Excel, Outlook) and FM software (e.g., CAFM systems).Ability to manage multiple tasks and prioritise workload effectively.Knowledge of health and safety regulations and compliance requirements (desirable).Experience in working within a Facilities Management environment (preferred).Previous experience in an administrative role, ideally within FM or a similar environment.Familiarity with FM operations, property management, or building maintenance (advantageous).Strong IT skills and experience working with databases and reporting systems.Salary & Benefits:Salary up to £25,000 DOE25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunitiesMonday to Friday 8am - 4.30pm....Read more...
Assist with day-to-day administrative tasks, including filing, data entry, and managing correspondence
Support the recruitment process by scheduling interviews and maintaining candidate records
Help manage client and staff records, ensuring all information is up-to-date and accurate
Assist in the preparation of reports, presentations, and other documentation
Provide excellent customer service to clients, staff, and visitors
Support the coordination of training sessions and staff meetings
Handle telephone and email inquiries professionally and efficiently
Perform other administrative duties as required to support the team
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:SNE Care Services provide the highest level of support to you from the comfort of your own home or out in the community, whatever your health requirements we can be sure to meet your needs with a person centred approach to meet your satisfaction and we will endeavour to provide the best quality of care.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
As a Business Administration Apprentice, you will play a key role in supporting the daily operations of our homecare office. You’ll gain hands-on experience in administrative duties, customer service, compliance, and scheduling, while studying towards a nationally recognised qualification in Business Administration.
Key Responsibilities:
Answer telephone calls and respond to enquiries in a professional manner
Assist in scheduling care visits and updating rotas
Maintain accurate records and care documentation (digital and paper-based)
Support recruitment processes, including arranging interviews and referencing
Handle correspondence via email and post
Assist with compliance checks (e.g., DBS, training, right-to-work documentation)
Update internal databases and systems
Liaise with care staff and clients to support smooth service delivery
Support with invoicing and timesheet processing
Maintain confidentiality and follow data protection policies
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
A full time position with Lotus care after the Apprenticeship has been completed, with potential promotion opportunities available
Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As a Business Administration Apprentice, you will play a key role in supporting the daily operations of our homecare office. You’ll gain hands-on experience in administrative duties, customer service, compliance, and scheduling, while studying towards a nationally recognised qualification in Business Administration.
Key Responsibilities:
Answer telephone calls and respond to enquiries in a professional manner
Assist in scheduling care visits and updating rotas
Maintain accurate records and care documentation (digital and paper-based)
Support recruitment processes, including arranging interviews and referencing
Handle correspondence via email and post
Assist with compliance checks (e.g., DBS, training, right-to-work documentation)
Update internal databases and systems
Liaise with care staff and clients to support smooth service delivery
Support with invoicing and timesheet processing
Maintain confidentiality and follow data protection policies
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
A full time position with Lotus care after the Apprenticeship has been completed, with potential promotion opportunities available
Employer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’.
With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
To work, under instruction and supervision, as part of a team to deliver an efficient, effective and quality service within the Waste Services Support Team
To learn how to answer/deal with queries within the service, both via the telephone and email
To take messages and pass them on to the relevant member of staff in an appropriate and timely manner
To deal with Council employees and customers/residents in a polite, friendly and efficient way ensuring you demonstrate a good understanding of customer care
To work to defined business standards and processes, performing a wide range of business support tasks with due regards to confidentiality and safeguarding, and in accordance with timescales and all relevant Council Policies
Attend meetings and take notes/minutes as required to support the management team
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is equivalent to an A-Level
Training will take place both online and in person to meet the needs of the business and the apprentice
If you do not already have your maths and English GCSE's then this can be achieved as part of your apprenticeship
Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:South Hams is a local government district on the south coast of Devon, England. Its council is based in the town of Totnes, although the largest town is Ivybridge. The district also contains the towns of Dartmouth, Kingsbridge and Salcombe and numerous villages and surrounding rural areas.Working Hours :Monday - Friday, 07:00 - 15:00, 08:00 - 16:00 or 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
As part of the team based in our London office, your key responsibilities will include:
Supporting our Account Officers (AO) and Account Managers (AM) on global programmes and to deliver a high quality service
Assist the sales team with new business opportunities
Coordinate tasks such as policy issuance, monitoring of other policy performance related tasks and KPIs, updating of relevant company systems with key information/data
Ensuring compliance processes such as Know Your Customer (KYC) have been followed
Assist AM/AO with meeting preparation
Assisting the team with strategic projects throughout the placement
Other ad hoc administrative tasks
Training:As part of this programme you will complete the Level 3 Business Administrator Apprenticeship Standard.
The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.
Training schedule has yet to be agreed. Details will be made available at a later date.
The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.
Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real-time support and assistance from experienced business professionals
Training Outcome:On successful completion of the programme, there may be future opportunities to join the team on a contractual or permanent basis.Employer Description:Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.
With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.Working Hours :Monday- Friday, 9-5pm with 1 hour for lunch (7 hours a day) a total of 35 hours per week. 1 day for study.Skills: Communication skills,Number skills,Analytical skills,Personable,Microsoft Suite....Read more...
Duties will include, but will not be limited to:
Excellent communication skills, at all levels, both written and verbal
Be able to work to tight timescales using your own initiative
Knowledge of Microsoft Office packages
Great telephone manner and organisational skills
Pride yourself in delivering high standards of customer service
Training:
The Apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a Day Release programme, which means you will attend Lincoln/Newark College, 1 day per week, term time only. This will fall within your contracted working hours
Training Outcome:
This vacancy for the right candidate could lead to full-time employment
Employer Description:Established in 1988 the Gelder Group is a multi-award winning construction company with a strong commitment to training, particularly apprenticeships. Dedicated teams offer our clients a wealth of building experience in education, health, retail, insurance, leisure, residential & commercial building projects. We deliver everything with a ‘Can-do’ attitude and constantly challenge our teams to deliver everything with a special ‘Gelder Touch’, which our clients love.Working Hours :Monday to Friday between 08:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Care4Properties has been a well-known name in Property Letting, Sales, and Management Services in Leeds since 2010. Our team carries several years of professional experience to serve the specific needs of our customers, be it property letting, sales, or management services. We are property specialists that help sellers and buyers sell or buy their residential and commercial properties to potential investors. We closely follow the transaction for and on behalf of our clients to ensure a smooth transfer of title and a satisfactory transaction close.Working Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Primary Duties and Responsibilities:
Patients:
Process appointment requests from patients by telephone and in person
Receive patients and direct to appropriate surgeries
Deal with visit requests
Registration of new patients and temporary residents
Process patients change of address
Process repeat prescription requests in accordance with practice guidelines
Handling, receipt, and efficient filing of prescriptions
Accepting and dispatching specimens to hospital
Have a full understanding of the appointment system
Have a clear understanding of telephone systems, daytime and out of hours
Computer data entry – processing and recording information in accordance with practice procedures
Taking messages and passing on information
Complete workflow tasks within agreed timescales. This may include any of the following areas:
Cytology- recalls and entering results
Processing and allocating Pathology results
Immunisation recalls (including childhood immunisations)
Scanning medical information to patient records
Allocating workflow to doctors
Read coding medical information
Processing out of hours information received electronically
Updating records when a patient is deceased
Processing online prescription requests
Processing hospital discharge letters
Processing scanned workflow from the doctor
Deduction of patients
Recalls of chronic disease managemen
Processing tasks in Systm One
Processing insurance report/medical records requests
Medical Records:
Management of Medical Records.
Ensure records are kept neat and tidy and in good general repair.
Ensure any changes in patient details i.e. address telephone numbers etc are altered on the patients’ medical record.
Ensure all patient contacts are documented in the patients’ computerised medical record.
Reception:
On opening the premises check the Doctors rooms, waiting area and reception are heated/ventilated, clean and tidy.
To assist in organising patient appointments, and the passage of information to staff, patients and Health Care providers.
Ensure the surgeries are well stocked with stationery and equipment needed by the Doctors
To receive and exchange routine information between Clinicians, Health Care providers, staff, patients and external agencies.
All duties will initially be overseen by a supervisor with the successful candidate developing to work autonomously and into more complex situations.
The successful candidate will complete all mandatory training required for the role and participate at in house training.
Regular meetings will be held with the supervisor, line manager and course tutor.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Progression available into other roles such as Receptionist, Medical Secretary, Clinical Coder, Central Administrator, iHeart Administrator.Employer Description:BHF manages the Barnsley Primary Care Network (PCN), which is made up of 32 GP practices, and we also run the iHeart Barnsley out of hours GP service.Working Hours :Monday to Friday between the hours of 08:00 hours and 18:30 hours dependent on the requirements and opening hours of the GP practice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide administrative support to the sales team
Process sales orders, quotes, and invoices accurately and in a timely manner
Maintain and update customer records and CRM systems
Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction
Respond to customer enquiries via phone, email, or in person
Assist in the preparation and follow-up of sales proposals
Liaise with the warehouse regarding stock availability
Support the onboarding of new customers and manage after-sales support
Training:
You will be training on the job as you learn the role with your manager
Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company
Monthly online workshop which you have attended one day per month, with your tutor
Training Outcome:
Full time employment with a fanstastic company
Excellent skills and knowledge in your employers sector
Opportunitry for career growth
Sales / Customer Service Administrator
Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager
Employer Description:SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness.
SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide.
SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.Working Hours :Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Summary Climate17 is proud to partner with a rapidly growing renewable energy business at the forefront of sustainable heating solutions, specialising in renewable energy sources. Committed to reducing environmental impact, they lead the way in providing innovative and eco-friendly heating solutions such as air source heat pumps, solar PV systems, and battery storage in their homes, ensuring sustainable and energy-efficient living spaces. Role Overview We are in search of a highly organised and detail-oriented Office Administrator / Customer Service Representative to become an integral part of our growing team. This individual will play a pivotal role in assisting the Directors in growing our operations, ensuring efficiency and contributing to the overall success of the company. The ideal candidate will have experience in supporting daily office operations, managing customers and administrative tasks and will be a great communicator. The role is a combination of administration, PA and HR.Key Responsibilities Office Administration:Oversee day-to-day office administration tasks, ensuring a smooth and efficient workflow.Provide exceptional customer service to our potential and existing customers, ensuring appointments with potential new customers are booked in the diary and followed up, and all new jobs are booked and completed in line with the schedule of work.Manage the ordering and organisation of materials from merchants, ensuring that we are getting the most competitive prices.Coordinate office meetings and events, including quarterly company socials – arrange dates, venues, bookings, travel, and food.Answer customer queries via phone and email.Prepare quotations and new sales orders and support customer post-sales enquiries. Contract Management to ensure compliance with MCS:Create and manage customer contracts to ensure alignment with MCS standards and regulatory requirements.Monitor contract performance and compliance throughout the project lifecycle.Maintain accurate and up-to-date contract documentation, including terms, conditions, and compliance records.Generate comprehensive reports outlining contract status, potential risks, and recommended actions.Collaborate with internal teams, including heating engineers and project managers, to facilitate clear communication and understanding of contract requirements.Act as a liaison between internal and external stakeholders, ensuring seamless collaboration and compliance.Identify areas for process improvement within the contract management framework.Implement best practices to enhance efficiency and effectiveness in contract administration. Human Resources:Manage HR system – allocate employee holidays, log sick days, create new start-up forms and processes.Maintain accurate employee records and assist with HR-related documentation.Manage and check staff expenses, inc mileage.Manage the employee review process.Assist in the recruitment process, including posting job listings and onboarding new team members.Technical SkillsProven experience as a skilled administrator.Knowledge of HR processes and best practices is a significant advantage.Exceptional organisational and time management skills.Ability to work under pressure, prioritise tasks effectively and adapt to changing priorities.Proficiency using different computer software (Google Workspace, Monday.com, Xero) is a significant advantage.Excellent written and verbal communication and literacy/numeracy skills.Handle confidential and sensitive information with the utmost discretion.Personal SkillsProactive self-starter with the ability to work independently and take initiative.Demonstrates a professional and amiable demeanour, excelling as a collaborative team player.Excellent communication and interpersonal abilities.Highly organised.Driven and keen to learn. About UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
Overall Purpose of the Role:
We are looking for a hardworking, highly motivated apprentice with initiative, good IT skills and the ability to work as part of a team, to support and provide administration support within our department.
Key Responsibilities after training will include:
Create documentation to be issued to site, including work instructions
Liaise with all departments and provide administration assistance, where necessary
Create and modify documents using Microsoft Office
Perform general administration duties to include but not limited to: photocopying, emailing and filing
Answering and dealing with general telephone queries
Maintain hard copy and electronic filing system
Any other office duties, as required
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered on-line.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Development and progression; your remit will grow as fast as you do, and upon successful completion of the apprenticeship, we want to encourage further professional qualifications where there is the appetite for continued learning.
Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:Aptus Utilities was founded in Bolton, in March 2010, out of an ambition to provide a multi-utility solution that streamlines and speeds up building processes for construction companies and to create a business that places customer service and integrity at its core. With more than 50 years’ combined industry experience Aptus’ owners Andrew Reay and Jonathan Holden identified an opportunity to form a business that supports local independent firms as effectively as national housebuilders and helps the construction industry to meet vital targets. Core Values;
Our success is not possible without the dedication of our team and a unified approach and commitment to deliver the optimum customer service. Ongoing rigorous processes of evaluation and review inform every aspect of the business, at every level, to ensure our high standards never slip. At Aptus we aim to get it ‘right first time’ and we will go the extra mile to find a cost-effective solution, but not at the expense of quality or safety. We aim to be responsive and accountable throughout the course of our business, from site to office. These are the principles that have shaped the company as it has grown from one employee to over 350, and as we continue to build each day.Working Hours :Monday to Friday, 8.00am to 4.30pm, 40-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Commitment to our values....Read more...
Mortgage administrators at Echo Finance play a key role in our business, providing essential support to our brokers to help them deliver a 5-star service to our customers.
Day-to-day tasks our administrators carry out include:
Handling incoming calls from our customers
Providing support to advisors & clients
Case audits & suitability gradings
Using Microsoft packages including Outlook, Word and Excel (Google Workspace equivalents)
Recording and updating customer records on our in-house Echo CRM
Liaising with our clients, solicitors, estate agents, lenders, insurers & providers
Training:The Level 3 Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Progression and training opportunities for our administrators who have an interest in becoming mortgage brokers.Employer Description:Echo Finance is a whole-of-market Mortgage, Later Life, Protection & Home Finance brokerage who help people all over the UK achieve their financial goals.
With a strong track record in providing quality advice to our clients, we have been able to see sustained growth. You will enjoy a friendly and supportive working environment in the countryside of West Yorkshire, as part of an award-winning team of mortgage brokers.
As an administrator, you will be right at the heart of our client's operations, handling a diverse range of tasks to keep things ticking over smoothly.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Patience....Read more...
We will provide you with fantastic training covering all aspects of Estate Agency and Customer Service. You will also, benefit from a continuous regional marketing campaign that will assist in creating business opportunities as well as those opportunities created by you whilst building your business in your core area.
Being an Apprentice Sales & Lettings Negotiator you will be responsible for maintaining contact with applicants, arranging viewings and obtaining feedback, generating valuation opportunities, generating mortgage and conveyancing opportunities, communicating offers to both Vendors and Landlords
What to expect from working with Tiger Sales & Lettings as an Apprentice Sales & Lettings Negotiator?
You will benefit from Tiger Sales & Lettings investment in marketing, technology and infrastructure to help you deliver an exceptional customer experience from start to finish
You will support tenants and landlords, buyers and vendors throughout their entire journey with Tiger Sales & Lettings, ensuring they receive a first class customer experience
Who is the ideal candidate to become a Tiger Sales & Lettings Sales & Lettings Negotiator?
We are looking for candidate’s that are looking to have a strong customer service or Sales career with a strong desire to provide a first class customer experience
You should be self-motivated with a determination to be successful with a can-do attitude that will allow you to be successful
You should have the ability to learn your local property market
You should be passionate about providing a first class customer experience and enthusiastic about revolutionising your local property market
You should be a hard working confident individual with superb communication skills both verbal and written
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Tiger Sales & Lettings was established in 2008 in Blackpool by Managing Director, Craig Webster.
Since 2008 Tiger Sales & Lettings has grown to cover the whole of Lancashire and the North West, with a focus on delivering exceptional personal customer service with the assistance of technology to bring a cutting edge to an ever changing property market.
Our team have a wealth of experience dealing with all aspects of selling, letting and managing properties.
Tiger Sales & Lettings are members of Propertymark and have a team of qualified NAEA & ARLA professionals to help guide you through all aspects of buying, selling and renting your property.Working Hours :This role will involve assisting with lettings administration work, providing valuable support to our team and clients including every Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You’ll be integrated into our experienced sales team and learn all the ropes from the ground up, including:
Creating and managing quotes
Data entry and CRM updates
General administrative duties
Delivering first-class customer service
Supporting account management tasks
Gaining a brief introduction to new business development and much more!
This is a blank canvas role - no prior experience is needed
You’ll learn everything from scratch and become a valuable member of the team
Training:Business Administrator Level 3.
You will attend Hull College one day per month. Training Outcome:After completion of the apprenticeship possible progression within the company to a full-time permanent position. Employer Description:Hutton’s is the leading UK ship chandler – providing a one-stop shop for vessels of any type & size.
24 hours a day. Seven days a week. Every day of the year.
Boasting three strategic depots, we stock and supply a wide range of products and marine supplies.
Comprehensive branch coverage for all the UK’s major ports & wharfs.
Serving the shipping industry, offshore oil and gas networks and the renewable energy sector.Working Hours :Monday to Friday 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Presentable,Professional,Punctual....Read more...
Communicating over the telephone with customers, clients and colleagues
Involved with working on developing the on line social media side of the business - Project will be supported through the course
Managing email inboxes
Scheduling with Surveyors/Installers
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Collating photographic evidence for installs
Answering incoming calls to the office
Compiling project files
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Trading as MW Phillips Opticians; Over 50 years of experience
Large collection of glasses, contact lenses and sunglasses
Free NHS Eye Tests
Private Eye Tests
Free NHS Home Eye Tests
Private Home Eye Tests
Friendly and reliable team
Member of The College Of Optometrists
Member of the Association of Optometrists
Long-standing reputation
Competitive prices
Personalised serviceWorking Hours :Shifts to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Drafting HR documentation, including offer letters, contracts and amendment to contracts
Maintaining HR files and personnel records
Keeping the HR system up to date, adding new employees and uploading documents to the system
Conducting audits of HR files as and when required
Monitoring and notifying HR Consultants of key dates such as probationary review dates and end of fixed term contracts
Assisting HR Consultants with the creation of new client documentation
Manage the staff handbook updates and version control
Act a first point of contact for line managers and employees alike
Undertake projects as directed
Maintain accurate client service records
Ad hoc administration and office tasks as may be requested from time to time
Assist colleagues whenever necessary
Training:You will spend four days a week working here at Coops and Co, and the remaining one day a week at South Devon College.Training Outcome:Opportunity for a long-term career in HR with progression opportunities to HR Administrator and beyond.Employer Description:Coops & Co is a specialist Consultancy providing people management services with a difference to small and medium-sized companies. We offer a retained service to our clients as well as a project-by-project solutions. Our office is based in the beautiful South Hams and our clients are local, national and international. We work with each client to develop a program of delivery which meets the demands, needs and requirements of their businessWorking Hours :Monday - Friday (core hours).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Easily adaptable,Time Management,Flexible....Read more...
In this role, you will be working in a busy doctor's surgery providing support to the practice, some of the duties include:
Receiving patients in a pleasant and efficient manner.
Making appointments for patients.
Telephone - making appointments, taking messages answering queries.
To receive and record requests for home visits referring to the GP if necessary.
To be proficient in the use of the clinical computer system and to update patient records when requested.
Photocopying patient notes following practice protocol.
To prepare incoming and outgoing mail.
Scanning and filing using the electronic mail system.
Processing Registrations
Data input
Be a good team member – fit in, be flexible and contribute to the changing needs of the office.
To be familiar with all office protocols and emergency procedures, i.e. fire alarms, medical emergencies.
Any other duties as specified by the Reception Manager.
Training:
Level 3 Business Administrator apprenticeship standard at Redcar & Cleveland College.
Functional skills Maths & English, if required.
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:We aim to deliver high quality primary health care to all our patients. We value the opportunity to provide a service where we can work in partnership with our patients to improve and maintain good health.
The practice area covers Saltburn, Skelton, Marske, New Marske, Redcar, Upleatham & Yearby.Working Hours :Monday to Friday, flexibility is required to ensure continuity of service, hours between 8.00am and 6.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Time management,Works well under pressure,Ability to multi-task,Confidentiality,Able to work independently....Read more...
Communicating over the telephone with customers, clients and colleagues
Working on Leap Case Management System
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Based in London with offices strategically located in Stratford, City and Croydon, Law Lane Solicitors has a keen interest in social justice.
Our firm takes pride in combining diligent leadership with experienced and dedicated staff, as we continue to deliver successfully for our clients, resulting in a satisfied and ever-increasing client base.
Law Lane is a proud ambassador and believer in diversity and equal opportunities, evidenced by our firm’s culture. Our staff comprise of more than 18 nationalities who speak over 20 languages and dialects. This means that we can accurately represent clients in the UK from all over the world, having a good understanding of their specific needs.
At Law Lane, all our lawyers are committed to providing our clients with honest and impartial advice, which has resulted in us building a close-knit community with all our clientele. Coupling transparency with professional camaraderie, the cohesion between our lawyers and our clients is of paramount importance, with every endeavour administered to ensure that our clients receive an unparalleled service.Working Hours :Monday - Friday, 9.00am - 5.30pm with an unpaid hour for lunch. You will be working Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide excellent customer service, ensuring that this remains a high priority at all times
Act as point of contact for telephone and email enquiries, ensuring they are resolved or redirected as appropriate
Input and process data accurately using Office 365 and other relevant information systems
Assist with monthly expense administration
Take minutes at monthly Business Support Team meetings and follow up any actions that arise
Training:Business Administrator Level 3 Apprenticeship Standard:
Majority of the training will take place at Severn Arts in Worcester
College sessions will take place one day a month at the Worcester Campus and online weekly sessions in the work place
Training Outcome:
There may be the possibility of a permanent role within the team at the end of the apprenticeship depending on business need and circumstances
Employer Description:Severn Arts, a thriving charitable arts company formed in June 2018, brings high quality music and arts to a wide range of people across Worcestershire. We lead Herefordshire and Worcestershire's Music Education Hub, funded by Arts Council England, teaching music in all types of education settings, on our travelling Music Box and in our music groups, bands and orchestras which meet outside of school.
We are commissioned by Worcestershire County Council to deliver the County Arts service and by Worcester City Council to support community festivals and are working in partnership with Malvern Hills District Council and Reimagine Redditch to support the creative sector to grow, increase engagement and develop audiences.
Severn Arts is committed to offering new, inclusive arts activities that focus on widening access to the arts for all, with a particular emphasis on children and young people.Working Hours :Monday, Tuesday, Thursday and Friday. Start at 9.00am, finish at 5.00pm, 4.30pm on Fridays. Self-study day to be Wednesdays. College monthly release.
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key responsibilities include, but are not limited to:
Administration: Providing support and assistance to the Admin Team to ensure the smooth running of the Administration function.
Reception: Providing a reception/front of house services including; answering and directing phone calls and emails; dealing with post and deliveries; organising couriers, meeting and greeting visitors, setting up meetings and organising lunches/refreshments, travel bookings, car hire requests
Procurement: be able to enter orders, batch purchase invoices and match/enter delivery notes, process supplier statements onto the job costing system (full training will be given)
Manage employee time and absence data: collating and entering timesheet and absence data for all staff, including entering expenses, holiday requests, sickness recording and banked time.
Office Supplies: Maintaining stationery and PPE supplies, replenishing stock as and when required through the online ordering portal
Reports: Produce reports and data on request from the Job Costing system to enable the engineers and management team to analyse data, jobs and trends
Ad Hoc Requests: Providing ad hoc administration requests and tasks as and when required in a timely manner, including printing, producing reports, entering data, scanning, filing and archiving
Training:On the level 3 Business Administration Apprenticeship, you will attend college once per week on a day release basis for a period of 18 months.
We have currently identified DN Colleges DN1 2RF as a provider, but this can be adjusted at a location convenient to you. Training Outcome:Business Administrator or Accounts Administrator.Employer Description:Fairfields provide industrial automation and control solutions across various sectors using electrical, electronic and programmable systems.
We’re continuously looking into new technologies and trends. We are already working with IoT devices, cyber-security solutions, augmented reality and advanced software design.
In this role you will be supporting the Administration Team and Engineers in the smooth running of the non-engineering functions of the business, providing a reception service, ordering goods through the procurement process and processing timesheet and absence data. Full training will be provided. This is an office-based position.
We are located in Retford DN22 7WF (North Nottinghamshire). you will be expected to attend the office for the duration of your apprenticeship. Therefore, we ask that you live no further than 1 hour from our Head Office.Working Hours :Office hours are either 8:00am to 4:00pm or 8:30am to 4:30pm Monday to Friday (37.5 hours per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Full driving licence preferred....Read more...
Provide a high quality reception service to patients and other visitors to the practice. In this role you must be able to recognise that most of the people that attend the setting are unwell and as such must be handled sympathetically, whilst understanding the need to be receptive to a patient's situation
Receive, assist and direct patients to access the appropriate service or healthcare professional
Remain courteous, efficient and effective at all times
Adapt and respond to patients needs
Liase between patients, Doctors and members of the Primary Care Team
Assist with delivery of contracts and meeting targets
Act with compassion and understanding, remaining professional and pleasant at all times.
Uphold a customer focused approach
Deal with general enquiries
Make new and follow up appointments
Action repeat prescription requests and ensure hey are ready for collection
Advise patients of charges for private work and take payment
Enter patient information on to computer records accurately
Scan and file correspondence
Retireve and file records as required
Ensure confidentiality is followed at all times and patient information treated with respect
Follow data protection, security and information governance policies strictly
Answer telephones in a polite and professional manner
Training:
Business Administrator Level 3 Apprenticeship Standard
Fortnightly attendance at Riverside College, Widnes
Training Outcome:
There may be opportunities internally where the Apprentice can apply
Employer Description:Penketh Health Centre is here to take care of service users and make sure they feel comfortable. It is made up of a team including skilled doctors and friendly staff who all work together to support service users to stay healthy.Working Hours :To be completed between 8am and 6.30pm, Monday to FridaySkills: Communication skills,IT skills,Initiative,Positive outlook,Punctual,Good attendance record,Able to use sound judgement,Common sense approach,Work as part of a team,Adaptable / flexible,Hardworking,Reliable and trustworthy,Enthusiastic with energy,Pleasant and approachable,Professional image....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients / queries
Sending and responding to emails
Managing files
Answering phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
Duties include:
Despatch administration, liaising with carriers, warehouse, and sales
Assisting the general office with administration duties
Inbound and outbound telephone calls as required
Inbound and outbound e-mails as required
File, retrieve, sort, and organise documents, both electronically and paper
Respectful of sensitive and confidential work
Input of data into the company Sage system
Maintaining accurate, timely, and complete records
Experience of using Microsoft package
Training:
Level 3 Business Administrator Apprenticeship qualification
Functional Skills in maths and English, if required
Training Outcome:
After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business
Employer Description:Established in 1989, Safety Screens Ltd has steadily grown to become a leading force within a vast array of industries. Our wide range of products have become a trusted brand in sectors as diverse as pest control, welding safety, industrial doors, and the agricultural trade.
We pride ourselves on our service, being large enough to lead yet small enough to care, building strong relationships with our customers that are still going from strength to strength some two decades later.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
