Sales Support (Main Focus):
• Support the sales team with follow-ups, client communication, and relationship management• Help organize customer databases and keep our CRM system up to date• Assist in preparing fun, on-brand sales materials and presentations• Jump in on after-sales activities to ensure top-notch service
Office & Team Support:
• Keep our Manchester workspace running smoothly• Handle small admin tasks, from ordering supplies to managing calendars
Trade Show & Event Organization
• Help the team prepare for trade shows and UK events• Assist with organizing materials and making sure we shine at every eventTraining:
Once a month, the apprentice will have a full day seminar. In addition, the apprentice will have access to online lectures and other materials that will take 20% of the working week
Achieve apprenticeship standard Business administratorLevel 3
Training Outcome:The apprentice would grow into roles with more responsibility, such as junior account manager or event coordinator, depending on their strengths. With Dutch Cocktail Club’s fast UK growth, there’s plenty of room to develop in sales, brand building, or operations, and be part of shaping the company’s future.Employer Description:Dutch Cocktail Club is a fast-growing, fun-loving drinks company bringing premium, bar-quality cocktails to venues across Europe. We’re expanding big time in the UK — and Manchester is our base.
We don’t just sell cocktails; we bring people together, spark conversations, and create memorable moments.Working Hours :Monday to Friday 9am to 5pm, but flexibility is required.
Exact shifts TBC.Skills: Communication skills,Customer care skills,Team working....Read more...
Support the procurement and sales activities of existing and new suppliers and customers.
Liaising with suppliers, customers and distribution partners to procure products for customer programmes on a timely and cost-efficient basis.
Deal with queries arising from arrivals with service providers, customers and suppliers.
Update purchase orders with accurate information relating to quantities, QC reports, charges etc.
It is important that you interface with all stakeholders within the supply chain, including Buyers, Account Managers, Technical Managers, and Sales Administrators.
The job description is not exhaustive and the job holder will be expected to carry out any other reasonable duties as required by the company.
Training:The Business Administrator Apprenticeship will take you 18 months to complete. You will attend College at least twice a month where you will receive one-to-one support from your assessor and functional skills tutors.Training Outcome:Fantastic future job opportunities if as a candidate you show that you have the necessary drive, ambition and a willingness to work as part of a flexible team. Employer Description:Davis Worldwide is a highly regarded importer and exporter of fruit and
vegetables. Since our formation in 1999 we have established a solid
reputation in the world of fresh produce with our ability to satisfy our
customers’ requirements. Each year we increase the range of products
sourced from existing and new regions. Our expertise and experience means we are big enough to procure all of our customers fresh produce, yet small enough to care for our client's specific needs on an individual basis; an ethic that has been fundamental within our company since the beginning.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Providing administrative support to the HR team
Assisting with recruitment of staff
Making sure that staff files are compliant with regulatory bodies (CQC and Local Authority) standards
Helping to develop and implement HR policies and procedures
Managing staff holiday
Maintaining accurate and up-to-date records and databases
Providing excellent customer service to employees and management
Supporting the Registered Manager in arranging and conducting investigations, including grievances and disciplinary
Training:
The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard
Monthly classroom attendance at Colchester Institute (Colchester Campus)
Training Outcome:
We are hoping that upon successful completion the apprentice will be promoted within HR at Stivic Care Services
Sponsor the staff on any identified training that will support career progression as long as they are working for the organisation
Employer Description:Stivic Care Services LTD is a trusted provider of home care services that is registered with Care Quality Commission. Our mission is to provide compassionate, high-quality home care that empowers individuals to live with dignity, independence, and a sense of well-being. We aspire to set the standard for home care by continuously improving our services, embracing new technologies, and ensuring that every client feels valued, respected, and cared for. Our office is located about 5 minutes’ walk from Colchester Town Centre – close to public transport and local amenities.Working Hours :Monday - Friday, 9.00am - 5:30pm with a one-hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Run social media channels (e.g. Facebook and LinkedIn) to enhance audience engagement to include the development of content – to include video and video editing.
Maintain and update customer databases to support the email marketing campaigns. To also include the management of Mailchimp email campaigns to the targeted databases.
Conduct market research, for example using customer questionnaires and review the competition on a regular basis.
Update the website with relevant content in accordance with the marketing plan and content requirements.
Support the development of case studies and the manage the process from initial enquiry to working with the PR agency and liaising with the key CU Phosco team member leading the project, ensuring the website has been updated and included in social media plans.
Support the marketing manager in delivering agreed activities.
Training:Working towards completing Level 3 Multi Channel Marketer Apprenticeship Standard.
Work based learning with regular teaching sessions with Assessor. Ad hoc attendance at Hertford Regional College Broxbourne Campus for workshops.Training Outcome:There will be opportunities for progression and a permanent position subject to performance. There is the opportunity to manage and develop the digital marketing with the support of the Head of Marketing.Employer Description:We provide an in-house, end-to-end service encompassing the design, manufacture, installation and maintenance of high masts, columns, and lighting for the global market. Established in 1923, our century-long legacy of technical expertise and operational integrity has earned the trust and business of customers worldwide across sectors including road, telecoms, airports, ports, and sports.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Ambitious,Independent working....Read more...
Your duties will include:
Daily Support: Triage customer issues and queries via our ticketing system and phone calls. Assign tickets to yourself and escalate when necessary. Diagnose and troubleshoot issues before resolving remotely and occasionally through site visits.
System Improvements: Work with senior staff to plan and implement system wide improvements for both internal and customer systems.
Installations: Install new computers for customers, following their individual specifications. Both manual installation and remote automated.
Advanced Tasks: Get involved in more complex tasks such as server installations, cloud service, and 365 platform migrations and improvements.
Training:This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification.
Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment.
Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects.
The Apprenticeship Standard has three pathways to choose from:
Support Technician
Network Technician
Digital Communications Technician
Training Outcome:Upon successful completion of the apprenticeship, there is the possibility of a permanent position.Employer Description:WYSIWYG is a small, Managed Services Provider based in Medway, with customers throughout Kent.
We manage IT systems and provide solutions and improvements for businesses across a range of sectors.Working Hours :Mon: 09:00 -17:30
Tue: 09:00 – 17:00
Wed: 09:00 – 17:00
Thur: 09:00 – 17:00
Fri: 09:00 – 17:00Skills: Communication skills,IT skills,Trouble Shooting Skills,Process Driven....Read more...
Sales Engineer – Laser Cutting & Sheet MetalLocation: Oldbury, West Midlands Full-Time | Competitive Salary + Bonus
Are you a technically minded, customer-focused professional with a passion for engineering and sales?Join Accurate Laser Cutting Ltd, one of the UK’s leading specialists in laser cutting, metal forming, and sheet metal, as our next Sales Engineer.
About Us:With state-of-the-art facilities in the West Midlands, Accurate Laser Cutting Ltd provides high-quality, precision metal components to a wide range of industries, including automotive, construction, aerospace, and general manufacturing. We're known for our rapid turnaround, outstanding service, and commitment to continuous innovation.
The Role:As a Sales Engineer, you’ll be the vital link between our technical capabilities and our customers’ needs. You’ll work closely with production teams and customers to provide tailored solutions, generate quotes, and help manage projects from enquiry to delivery.
Key Responsibilities:• Prepare detailed quotations using our advanced quoting software.• Provide technical support and advice to clients on laser cutting and fabrication capabilities.• Work with internal teams to ensure on-time, in-spec project delivery.• Actively speak to customers to win orders and to grow accounts.
About You:• Strong technical understanding of general engineering processes.• Previous experience in a relevant engineering industry.• Excellent communication and negotiation skills.• Ability to read and interpret technical drawings (CAD knowledge is a plus).• Results-driven with a proactive, customer-first attitude.
What We Offer:• Competitive salary + bonus scheme.• 21 days holiday (plus bank holidays).• Full training • The chance to be part of a growing, supportive, and innovative team.
Interested? Click ‘Apply’ to continue your application.....Read more...
JOB DESCRIPTION
Template: Product Manager Job Title: Product Manager, Small Project Paints Location: Vernon Hills, IL Department: Product Reports To: Director of Product Marketing Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints and finishes, durable industrial, roof repair, and flooring coatings and, of course, our famous rust-fighting formula that started it all. Summary and job description: Develop and execute innovative marketing strategies to promote spray paint product line. Your responsibilities include market research, product positioning, go-to-market planning, and performance analysis to drive product success and customer engagement, with a strong emphasis on fostering innovation in product offerings and marketing approaches. This role requires a blend of creativity, strategic thinking, and strong communication skills to effectively promote Rust-Oleum's spray paint products and drive market growth Responsibilities: Develop and implement a comprehensive innovation strategy for segment, identifying new opportunities for product development and market expansion. Work closely with sales teams to provide them with the tools and information needed to effectively sell innovative spray paint products. Develop sales materials, presentations, and training programs. Collaborate with various departments, including R&D, sales, and supply chain, to ensure alignment and successful execution of innovation initiatives. Prioritize, strategize, design, develop, launch, and support product campaigns. Conduct market research and competitive analysis to identify opportunities and threats. Create exceptional user experiences, working with our Creative department visually appealing interfaces with target audience. Establish and monitor key performance indicators (KPIs) to measure product success. Direct market research and market intelligence gathering to ensure understanding of applications, users, competition and market trends. Analyze and leverage data and insights to develop and formulate category and product recommendations. Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch. Manage product portfolio to develop and promote new products and optimize and grow existing product lines. Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned. Developing strategic plans and innovating roadmaps for key product segments. Driving new product development activities through Stage-Gate product management and market research. Ensuring profitability within the assigned market segments, including supporting the product commercialization process. Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies. Qualifications: Bachelor's degree in Business, Marketing, or related field. 6+ years of relevant Product, Product Development or Brand experience (consumer packaged good preferred). Strong new product development experience required. Exhibit understanding of the product commercialization process and documentation and information sharing needs and protocols. Exhibit understanding of retail, independent paint/hardware, and distribution business models. Strong project management skills with the ability to manage multiple projects simultaneously. Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback. Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions. Team player who will work well on cross-functional teams including Operations, Finance, Sales, Research & Development, Customer Service, etc. Confident public speaker with the ability to influence senior level management. Travel is approximately 5% annually for customer presentations, trade shows, etc. Salary Range: $85,000 - $125,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment and offer a company match. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Apply for this ad Online!....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stock room
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Apprenticeship Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
Engineer Surveyor – Cranes & Lifting Equipment Total package circa £55K with a basic of £40.5-£42.5KAre you an engineer with experience of maintaining, servicing, or inspecting any type of lifting equipment or cranes? Are you interested in a career with a huge test, inspection and certification company with over a hundred and fifty years of history?You will be rewarded with an extensive benefits package and have over £55,000 training invested in you within the first 12 months. In addition, you will receive a basic between £40.5K-£42.5K (rising to £45.5K after 12 months service and £50.5K after 24 months ) with 10% contributory pension, yearly bonus and £5.5K car allowanceThe CompanyServicesA SAFED and UKAS accredited world leading professional services company who support businesses with quality & compliance and carry out high quality inspections ensuring pressure equipment is compliant with current regulatory and statutory requirements. SectorsAerospace, Manufacturing, Forces, Commercial, Automotive, Marine, Utilities, Industrial, NuclearLocationCanterburyEngineer Surveyor Package:Getting you to work
Company Car Allowance (£5.5K)
Advancing your career
Step up from the tools into a professional engineering environmentMinimum £55,000 training investment in you for the first 12 monthsUp to 12 week modular training programme with a blend of classroom and practical learningSupport with professional membership including renewal fees paidCareer Ladder with 5 different career options
Securing your future
Employer pension contribution 7.5% increasing to 10% with a 2.5% employee contributionCompany wide bonusAnnual review
Work life balance
33 days holiday including statutory holidays the ability to buy and sell extra days45 hour flexible working week which allows homelife balanceWorking week paid door to door with vast opportunities for overtime which is not mandatoryHome based roleCentralised diary management team assist in booking your appointments
Looking after your family
Life cover of 2 times salary
Engineer Surveyor Main Accountabilities:
Inspection and certification of lifting equipment & cranesWorking to LOLER and PUWER regulationsManaging diary and clients with patchMaintaining client relationshipsFull Technical Specialist SupportOperate within agreed authorities, inspection and H&S standardsClear customer focus and drive to achieve optimal service delivery
Qualifications Knowledge, Skills and Experience:
HNC or Level 4 qualification equivalent or above in any engineering discipline Hands on experience of fixing, inspecting, maintaining, repairing or servicing any lifting equipment or cranes UK Driving licenceCustomer facing skills
Engineer Surveyor – Cranes & Lifting Equipment Total package circa £55K with a basic of £40.5-£42.5K....Read more...
This is an excellent opportunity to work as part of a highly skilled team that is committed to quality. You will train to become a qualified Vehicle Damage Panel Technician; the successful candidate can expect a high-quality training package with excellent career prospects.
You will work independently and as part of a team following a defined process, using the skills to correctly identify the different body panel types and have the ability to use the correct repair tools to carry out the work to the highest possible standard.
You will receive training and support throughout your qualification the successful candidate will learn to remove, repair and replace vehicle body panels and components of the vehicle safely and efficiently, using a variety of body repair panel tools, equipment and devices.
Duties to include:
Assessing a vehicle to establish the extent of damage
Based on the initial assessment, deciding whether to repair or replace bodywork
Removing damaged panels
Refitting new/repaired panels
Repairing damaged bodywork using traditional dolly and hammer or more modern techniques
Repairing small dents, holes or corroded areas using a compound filler
A certain amount of administration and customer interaction isalso required:
Keeping a record of work carried out and time taken
Liaising with the customer or insurance company
Providing quotations and estimations
Training:
The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload
Your employer will pay you when you are attending weekly training blocks at S&B
Training Outcome:
As a company we are committed to providing development and training opportunities to our employees
This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company
Employer Description:Ensignbus has been in business for 50 years and during those years we've sold over 20,000 buses to nearly 100 countries, undertaken around 25,000 MOT tests, converted over 1,000 buses to open top, undertaken over 5,000 single door conversions, operated on three continents and carried tens of millions of passengers on local service and sightseeing buses.
We are an award winning business with 50 years experience in Bus Sales, Service Work, Sightseeing Tours, Bus Conversions and Restorations. Ensignbus was formed in 1972, since which time it has been involved in many aspects of the bus industry. In the early days a number of small contracts were operated for people such as the Port of London Authority and Lesney the toy manufactures. These small operations however became secondary to the role which Ensign has today made its own, that of buying and selling high quality used buses and coaches.Working Hours :Monday - Friday, 07:30 - 15:30
30 minute lunch break.Skills: Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
The role will focus on commercial properties in a variety of settings and with different clients. You will undertake the decoration and protection of buildings. Working internally or externally you will work individually and/or as part of a team applying water-borne and/or solvent-borne paint coatings and wallcoverings. You will build your knowledge through training of paint coatings and wallcoverings and understand and comply with statutory, safety and environmental requirements.
To be a painter and decorator, you should have good practical and creative skills. You will need to be able to work carefully and pay attention to detail. Sometimes you’ll need a good head for heights.
Your main tasks would include:
Measuring surface areas to work out how much paint or wall covering you need
Stripping off old wallpaper or paint
Filling holes and cracks and making sure surfaces are level
Preparing surfaces with primer and undercoat
Mixing paint to the right shade, either by hand or computerised colour-matching equipment
Tidying up after finishing a job
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Block release
You will undertake The Painter and Decorator Level 2 standard
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off the training by a team of industry qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Tell us about the organisation
We aim to be regarded as the leading provider of fit-out services and equipment to all retail and commercial sectors. Providing our customers with a reputational led focus on excellence in design, build, manufacture, installation and customer service. Serving the Irish retail sector for over 75 years, Johnston Shopfitters have established a reputation for being the market leader in full turnkey retail installations. Through a unique mix of traditional skills and cutting-edge technology we have developed over time a distinctive range of products and services, to offer our clients the very latest in unique shopfitting packages. With a heavy focus on creative design from our dedicated CAD/CAM design team, we can bring your retail space to life and maximise the functionality and aesthetics of your store to ensure your customers have the best shopping experience possible. We have our own in-house manufacturing facility, using the very latest technology, which can produce stunning timber, metal and/or glass bespoke units to best merchandise your product offering. Our experienced installation teams and dedicated project management service bring your vision to life ensuring your project is completed within budget and always on time.Working Hours :Monday- Friday
Work arrangements will be discussed at interviewSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
An opportunity has arisen within our busy Business Support Team for an Apprentice to develop a range of administrative skills and to provide a wide range of clerical, administrative and financial support to all Council departments, whilst in a supportive learning environment.
This role will provide on-the-job training and experience in a varied and interesting environment, while undertaking a Level 3 apprenticeship training in Business Administration, for which you will be allocated study time during the working week.
You will be expected to work to defined business standards and processes to perform routine administrative tasks. You will have the opportunity to shadow Business Support in various administrative processes, learn how to deal with everyday queries and issues, whilst learning problem-solving skills along the way. You will be required to maintain information stored in business systems, including data input across a range of databases, general office support work including emails, filing, scanning/indexing, deal with routine correspondence and distribution of mail.
You will be guided throughout your apprenticeship by the Business Support Team Leader and will be supported by experienced colleagues.
This role provides an opportunity to contribute to your community and to make a positive impact on the lives of residents, as well as opportunities to progress. The role provides an opportunity to learn about different service areas within the Council, providing an ideal stepping stone to work in other areas of the Council as your career development grows.
We’re looking for an individual who has experience in:
ICT software packages including Microsoft Office.
Customer Service.
The ideal candidate would be:
Committed to undertaking formal and informal training to obtain the necessary administrative skills and knowledge for the role, including completing the Level 3 Business Administration Apprenticeship.
Interested in and seeking a pathway to a rewarding career in Local Government.
Able to problem-solve and be inquisitive.
Flexible, with a can-do attitude.
Understand the need to be sensitive and to maintain confidentiality.
Able to work as part of a team.
Someone who can represent our “GREAT” values as a Council.Training:This job will provide on-the-job training and experience in a varied and interesting environment. You will also undertake level 3 apprenticeship training (Business Administration) and an Elections course.
What you need to know: You must have GCSE English and Maths A*-C/9-4 or equivalents.Training Outcome:Business Support Administration.Employer Description:You can read about the Council here:
https://www.broxtowe.gov.uk/about-the-council/Working Hours :Working hours are 37 per week, with normal office hours being Monday to Friday, 8.30 a.m. to 5.00 p.m. 20% of this time is devoted to training and study related to the apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job duties include:
Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently.
Diagnose and provide support for our IT hardware and software, for new and existing users.
Ensure all queries are logged and dealt with inside agreed SLA’s and analyse and report on trends.
Produce and maintain documentation for upcoming and existing software releases.
Ensure that a high level of customer service and support is provided to all internal and external customers.
Reduce customer down-time, by use of workarounds and ultimately solutions/fixes.
Ensure and major incidents are escalated to the appropriate person.
Training:Compliance and Risk Officer Apprenticeship Level 3.
Risk and compliance is a key department in any business. This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry.
Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues.
It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA).
Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance.
Also included in the apprenticeship:
ICA Public Workshops.
Optional Microsoft Specialist Skills.
Application of skills.
Development Sessions.
Portfolio of Evidence.
Professional Discussion.
Interview.
For each module, learners benefit from attending small, scheduled online classes taught by a subject matter specialist. Each apprentice will also have access to online materials which they will be directed to use.. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:Service Desk Technician, Engineer roles, DevOps, other areas of Tech support.Employer Description:We're transforming our industry with the best mortgage journey, which is only made possible by ensuring we empower our people to be their best at work, aligned to our core values. Our team are connected by our values we call our 'DNA'. Our DNA runs through everything we do at MAB and guides us on our journey for everyone to be their best self. https://www.mortgageadvicebureau.com/recruitment-page/ please see our video here to hear it from our very own people!Working Hours :Job duties include: Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnose and provide support for our IT hardware and software, for new and existing.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner
Receive and deal with patients and visitors in a pleasant and prompt manner
Keep patients informed of any delays
Notify dentists/hygienists/clinicians of patients’ arrivals
Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as required
Prepare patient records and day sheets for each dentist hygienist/therapist
Collect and record patient payments and pursue any debts in accordance with the practice payments policy
Follow computer procedures to ensure that patient records are properly maintained
Carry out routine house-keeping procedures on the computer, including undertaking regular back-ups in line with practice policies
Liaise with dental laboratories, suppliers and other organisations as required, keeping records of laboratory work in and out
Deal in an appropriate and prompt manner with patient feedback and inform the practice manager about patient comments and complaints
Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
Keep the reception, patient’s toilet and reception area tidy and welcoming
Identify his/her own training and development needs and undertake appropriate training as agreed with the line manager during appraisal
Help with media and marketing creation and content
Assist throughout the practice and perform such other tasks as reasonably requested by the principal
Attend all practice meetings as requested
Establish and maintain productive working relationships with all members of the dental team
Liaise with the practice manager on all matters concerning administration, pay and service conditions
Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work
Training:
The apprentice will be working towards the Customer Service Practitioner Level 2 Apprenticeship Standard
Delivered in the workplace via online training with Colchester Institute
Training Outcome:Build a strong foundation for a rewarding career - we love to see our people succeed!Employer Description:At The Dental Studio, we pride ourselves on not just delivering outstanding patient care but also helping our team members flourish. Over the last 20 years, many of our apprentice dental nurses have gone on to become dental hygienists, dental therapists, or stayed with us as valued, experienced nurses and as hygienist. Why Join Us? Be part of an award-winning team who genuinely care about you and your development. Work in a friendly, modern practice with a great reputation. Receive close, hands-on support and mentoring every step of the way. Build a strong foundation for a rewarding career — we love to see our people succeed! Enjoy coming to work in a fun, professional environment where you’ll feel like part of the family.Working Hours :Monday 10am - 7:30 pm, Tuesday 7:45am - 5pm, Wednesday 8am - 3pm, Thursday study day, Friday 7:45am - 2pm. Occasional Saturdays 8am - 2pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Team working....Read more...
A new opportunity has become available for a Trainee Dental Nurse to join an established, fully private practice in the heart of London, Harley Street located.Start date – As soon as possible.This position is to work full time or part time, minimum 2 days per week.Working hours will be 08:30 – 17:30 each day.Monday – Friday with Occasional Saturdays.This is currently a 1 surgery practice, expanding to 2-3 surgeries, fully equipped and computerised using Exact/SOE Software.Candidate Requirements:
Must have a minimum of 6 months UK Dental Practice experienceIdeally already enrolled onto the Dental Nurse courseExact/SOE ExperienceExcellent customer service and telephone skillsPresentableDental Receptionist experience
The practice are looking for a candidate who would be looking to grow their career as the practice grows and expands.Salary is dependent on experience and will be discussed further at interview stage.Closest Tube stations are Oxford Circus, Bond Street, Regents Park.This practice are not able to offer a VISA/Sponsorship.....Read more...
Duties include but not limited to:
Diagnostics
Maintenance
Repairs
Training:
Level 3 Heavy Goods Maintenance Apprenticeship Standard
Functional Skills in maths and English, if required
Scope for Tail Lift and Lifting Deck Maintenance
Training on Block Release @ LE673TN
Working at ALDI, VMU @ DE72 2HP
Training Outcome:
To work as a fully qualified HGV Mechanic either as Mobile, Workshop Based or Hybrid
To be able to Carry out Tail Lift and Lifting Deck Servicing, LOLER and repairs
Employer Description:We are a family business based in Castle Donington. We are an HGV Service and Repair Center with 3 sites across Sawley and Castle Donington. We look after HGV vehicles and trailers aswell as tail lifts, lifting Decks, tachographs.Working Hours :Monday - Friday, 9.00am - 5.00pm. May work Saturday mornings.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Physical fitness....Read more...
Under supervision and with guidance from the payroll team, your day-to-day job as a Payroll Trainee will look like:
Processing standard payrolls for a diverse range of clients
Managing your own personal inbox and dealing with queries from both internal and external stakeholders
Learning and keeping up to date with payroll legislation, inputting, checking and processing data
Building and maintaining client relationships to deliver a fantastic service
Training Outcome:Progression within the payroll team.Employer Description:Ashgates is a progressive, proactive and friendly accountancy and advisory practice with 6 partners and 80 staff based at offices in Pride Park, Derby.They provide a broad range of expertise, support and advice to businesses and individuals, locally, nationally and overseas. In addition to their wide range of accountancy and business advisory servicestheye provide independent financial advice and specialist IT and HR advisory services.Working Hours :Monday to Friday, between 7.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice, such as reception, dealing with patient queries, answering the phone, taking payments and booking appointments.Training Outcome:With experience, you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Wembley High Street are a well established dental practice located in Wembley. We offer a range of treatments and pride ourselves on the quality of our customer service.Working Hours :Monday to Friday between 9am to 5:30pm.Skills: Communication skills,Organisation skills,Problem solving skills,Non judgemental,Patience....Read more...
Support on front desk
Stripping and refurbing IT equipment
Repairing IT equipment
Remote support to customers
Helpdesk support to customers
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group. Training Outcome:Full time position with the company.Employer Description:CLS Repair Services Ltd was established in 2004 with one mission: to bring a reliable, high quality computer repair service to Chesterfield and surrounding areas. Our passion for excellence is what inspired us to open up our shop, and continues to drive us to this day. All our repairs are completed with meticulous detail.Working Hours :Monday to Friday 9.00am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Dispensing medicine (with ongoing training)
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Level 2 Functional Skills (if required)
Own in-house training
GPHC approved qualification
Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as Level 3 Pharmacy Assistant
Employer Description:A local independent pharmacy located in L36 takes pride in providing value for money products for patient’s self-care, along with providing an efficient and reliable service to all patients and customers. They are hoping to recruit a hardworking and determined candidate to work within their team.Working Hours :Monday - Friday; shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
To assist with warehouse goods in and order picking, ready for delivery/ receiving goods in and arranging stock.
Core Duties
Organise daily delivery notes
Pick and Prepare orders for delivery
Use of pallet truck/ electric or manual
Manage the stock set up & removal
Maintaining a clean and safe working environment
Training Outcome:Opportunity to progess after the apprenticeship.Employer Description:LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 500 people and they have 11 depots across the UK as well as a Support Centre and Hub distribution centre based in Openshaw, in Manchester.Working Hours :Monday to Friday, 8.00am to 4.00pm (may include weekends).Skills: Communication skills,Team working....Read more...
Dispensing medicine (with ongoing training)
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Level 2 Functional Skills (if required)
Own in-house training
GPHC approved qualification
Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as Level 3 Pharmacy Assistant
Employer Description:A local independent pharmacy located in BL4 takes pride in providing value for money products for patient’s self-care, along with providing an efficient and reliable service to all patients and customers. They are hoping to recruit a hardworking and determined candidate to work within their team.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Handling residents’ enquiries.
Handling general enquiries over the telephone.
Assisting in a library, discharging books, and replenishing stock.
Providing help to customers to use the library PCs.
Providing help and guidance to customers and visitors where required.
Training:
Customer Service Qualification Level 2.
Attend Redcar College one day every other week.
Training Outcome:
Further advancement within Redcar and Cleveland Borough Council
Employer Description:This is Redcar and Cleveland. We are an ambitious council keen to build on our strong track record of innovation and partnership working, ensuring that we create a flourishing future for the borough and all of its residents. Key to this is a committed workforce who always gives their best. Offering a fast paced, progressive working environment, Redcar and Cleveland Borough Council is a great career move.Working Hours :Monday - Thursday, 8.30am -5.00pm and Friday, 8.30am - 4.30pm. 60 mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Reception Duties
Greeting visitors and showing them to where they need to be, ensuring they sign in, offering drinks etc…
Signing for deliveries or sending them to the loading bay
Answering and taking call in line with company policy (within 3 rings etc) System:
Entering new materials on GO with all the correct data(Size, Price)
Entering Price lists and maintaining/improving them in GO
Entering new materials on GO with all the correct data(Size, Price)
Maintaining customer details within their accounts on GO
Up dating prices in GO(Materials & Customer Price Increases) Estimating:
Giving customers technical information documents (phometric and acoustic.
Advising customer the best way to meet their requirmnets, and helping them overcome any technical problems they may have.
Looking at larger projects rates to win the jobs.
Discussing up coming projects with customers to fill our future order book.
Contacting customers to convert quotes to orders.Sales Office.
Keeping Glass Orders emails fully up to date, responding to queries efficiently.
Processing orders daily and leaising with transport and production for delivery dates that meet the customers expectations. Orders are acknowledged within 24 hours of receipt.
Confirming Customers deliveries 48 hours before they leave us.
Responding to any quotes that come into the teams emails promtley.
Processing Daily Invoices/Uploading onto sage.
Opening New Accounts with agreed terms and conditions, liasing with MD.
Liasing with customers and MD regarding Credit Control of customer accounts.
In all tasks that are carried out I always promote that the heart of our business is the customer, aside from our USP's which are lead time of 10 days from receipt of order and excellent customer service, myself and team will endevour to exceed the customers expectations.Training:
This is an Advanced Apprenticeship in Business Administration (Level 3 qualification)
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online workshops via Teams meetings
After between 14 & 18 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship
The End Point Assessment will comprise of a Project, Knowledge Test, and a Presentation/Interview with the assessor
More information on course content and assessment methods will be discussed at interview
Functional Skills English and maths if required
Training Outcome:On completion of the program, the Business Administration apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase responsibilities.Employer Description:Senior Glass Systems are one of the UK’s leading manufacturers of high quality glazed units. Installed throughout the UK in both residential and commercial projects, our double and triple glazed units are built to last with reliable long-lasting seals, impressive thermal efficiency and assured noise insulation. From our state of the art manufacturing facilities via our fleet of delivery vehicles we can fulfil any size order anywhere in the UK.Working Hours :Monday to Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Senior Debt Advisor to join a well-established not-for-profit organisation focused on delivering high-quality, community-based advice services in East London and beyond.
As a Senior Debt Advisor, you will be providing tailored debt and financial advice to individuals facing complex financial challenges, while also contributing to the development of the wider service offer.
This full-time role offers a salary of £35,875 for 37-hour work week and benefits.
You will be responsible for:
* Delivering specialist debt advice and complex casework in line with regulatory standards (FCA).
* Assessing individual client needs and making appropriate internal and external referrals.
* Supporting the preparation and submission of Debt Relief Order (DRO) applications.
* Providing advice across multiple channels, including in-person, telephone, email, and online platforms.
* Liaising with partner organisations and stakeholders to ensure coordinated support for clients.
* Recruiting, onboarding and supervising volunteers and staff within the advice team.
* Maintaining accurate records and data using client management systems.
What we are looking for:
* Previously worked as a Debt Advisor, Debt Adviser, Debt Caseworker, Money Adviser, IVA Advisor, Money Support Advisor, Customer Service Advisor or in a similar role.
* Experience providing debt advice and handling complex financial casework.
* Qualified DRO Intermediary or willingness to work towards this within six months.
* Educated to degree level or holds a relevant advice or advocacy qualification.
* Awareness of the voluntary sector, with a sound understanding of the strategic and policy frameworks that shape the delivery of advice services.
* Familiarity with challenges faced by communities affected by financial hardship and social exclusion.
What's on offer:
* Competitive salary.
* 28 days annual leave plus bank holidays, increasing to 33 days with length of service
* Pension scheme with up to 4% employer matching contributions
* Access to discounted shopping and retail offers
* 1-2 work-from-home days available for administrative tasks, offered as part of wellbeing support (not contractually guaranteed)
This community-based role requires travel across London and is subject to Enhanced DBS and MoJ checks.
This is a fantastic opportunity for a Debt Advisor to join a purpose-led organisation and make a lasting difference through your expertise.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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