1. Sales Administration:
Order Processing: Enter and manage customer orders, ensuring accuracy of product details, pricing, and delivery schedules
Customer Support: Respond to inquiries, provide product information, and resolve any issues in a timely, professional manner
Documentation & Reporting: Maintain and update sales contracts, invoices, and relevant documentation; generate regular sales reports for management
CRM Management: Update and maintain customer records, contacts, and lead pipelines to support the sales team in meeting revenue targets
2. Data Tasks:
Data Collection & Cleaning: Gather, cleanse, and validate sales and operational data from multiple sources to ensure data integrity
Data Analysis: Use analytical tools to interpret data trends, identify insights, and recommend improvements to sales strategies and processes
Database Management: Develop and maintain databases and dashboards; ensure data security and compliance with company policies
Reporting & Visualisation:
Create clear, actionable reports and visualisations to present complex data in an understandable format for stakeholders
Training:Minor error - No full stop at end of employer description.Training Outcome:
The successful candidate, upon completion, may be offered a full-time role within the Data Team
Employer Description:Based in Bolton, AKS Holding is a manufacturing company specializing in vaping products. They own leading brands like InstaBar, Debang,PodFuel, PrunkBar and more.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
Support tenants booking the facilities for meetings, market and events
Support external customer in books for meetings, market and events
Marketing
Raising repairs with contractors as required
Monitoring rent and payments for the hire of the facility
Website editing
Answer the telephone, taking messages and deal with routine enquiries
Assist with data input as required by the service
Photocopying/scanning and collation of documents as required
Procurement and operational administration task
Ensuring mileage and subsistence is completed
Any other duties as required by the Economic Growth Team
Training:
Business Administrator Apprentice Standard at Level 3
Training will be in-house at the Town Hall, Clacton on Sea
Training Outcome:
This will give them good grounding into business admin as well as an appreciation of facilities management, customer service, event management, marketing and working with the community and residents
Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday - Thursday, 8.45am - 5.15pm and Friday, 8.45am - 5.45pm
There may be times when this needs to be flexible i.e.. meetings and events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Property Management and Customer Service Support Administrator will support the Property Manager with:
check ins and check outs
property management
propertymaintenance and refurbishments
rent payments
deposits
rent arrears
keys
customer service
property inspections
property viewings and general property management and tenancy administration.
Training:Programme to include 20% off the job trainingOn the job training will be given to support specifics
Level 2 Customer Service Practitoner apprenticeship standardTraining Outcome:There would be the opportunity to become a Property Manager and undergo the industry training to become fully qualified. Potentially, they could progress to oversee the Property Management department or even buy their own franchise.Employer Description:Belvoir Colchester is a privately owned franchise business with a
small team who work closely together to deliver great customer
service. The business is small enough to be flexible to meet
clients needs and implement changes as and when necessary.
The owner takes the same approach to staff development and
welfare and encourages apprentices to develop their skills within
the team in areas they find most interesting as if the team enjoy
their roles, the business will be better for it.Working Hours :35 hours per week, including one Saturday each month, for
which you will receive a day off during the week. Monday to
Friday 9 a.m. to 5 p.m. Saturdays 10 a.m. to 4 p.m.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
We are seeking a Business Administration Apprentice to support our Operations Manager and staff at our office in Ilford. This role includes diary management, administrative support, and general office duties as required.
We urgently need to recruit two apprentices with strong English language and computer skills, as well as excellent verbal and non-verbal communication abilities, including confidence in making and receiving telephone calls. As an apprentice, you will gain hands-on experience working at a dynamic organisation. You will develop essential office and communication skills, contribute to community-focused projects, and work towards a nationally recognised qualification.
Key Responsibilities:
Communicate with staff and Deaf clients in British Sign Language (BSL)
Provide diary and administrative support
Handle calls and enquiries
Coordinate and minute meetings
Assist in event planning
Conduct research for projects
Support fundraising and donations
Manage emails and correspondence
Create reports and presentations
Training:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:Opportunity for a permanent role upon successful completion of the apprenticeship.Employer Description:At Handscom Limited, we are a trusted and longstanding provider of essential services for both the care sector and the Deaf community.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Organisation skills,Administrative skills,Team working....Read more...
Training Administration: Organise and schedule training sessions, including booking venues, arranging materials, and sending invitations.
Record Keeping: Ensure training records and staff certifications are accurately maintained and up to date.
Data Entry & Management: Input and track training information in databases and learning management systems.
Trainer Support: Provide administrative assistance to trainers, including preparing materials and coordinating logistics.
Communication: Respond to inquiries from staff regarding training availability and requirements.
Compliance & Reporting: Assist in ensuring training meets regulatory requirements and help generate reports for management review.
Continuous Improvement: Support projects aimed at improving learning and development processes within the charity.
Training:
You will achieve your Level 3 Learning & Development Apprenticeship Standard.
There are 8 workshops that you will need to attend via Teams.
You will have a mentor for one-to-one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be opportunities for ongoing career progression and development upon completion of the apprenticeship.Employer Description:Aurora Nexus is a South London-based charity providing Supported Living, Outreach, and Day Services for individuals with Autism and Learning Disabilities. Every day, we support approximately 140 people to build skills for greater independence. With 240 staff across three London boroughs, we help people develop essential life skills, access employment, training, and education opportunities, and live their best lives through a person-centred approach.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law.
As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
The Office Administrator Apprentice will be responsible for the following duties:
General Administration tasks
Talking to customers and suppliers in person and over the phone
Booking in Customers rams in the booking in log
Ordering materials from our suppliers, creating sales orders and asking for quotes from our suppliers
Creating Quotes via Sage 50 and emailing our customers
Creating customer Invoices
Matching up sales orders to delivery notes and filing
Stock check in our stores, creating a spreadsheet and putting items on Sage 50
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship.Employer Description:Here at HP Hydraulics, we’re experts in the design, manufacture and installation of quality hydraulic systems and our experience spans across several industries. We’re based in Hampshire and as one of the leading hydraulics manufacturers across Portsmouth, Southampton and Fareham, you can rely on us to design hydraulic equipment that is complex, long-lasting and fit for purpose.Working Hours :Mon - Fri 09.00 - 15.00.Skills: Team player,Confident communicator,Resilient,Driven to learn and achieve,Strong multitasking skills,Competent in Microsoft Excel,Competent in Microsoft Word,Competent in Microsoft Outlook....Read more...
The vacancy is to work in a very busy school office. The role will consist of:
Reception duties (telephone, visitors, dealing with parents)
The use of a variety of school systems
To check attendance
Log records
Run reports for staff
Take payments
Book wraparound sessions
Any other admin duties as required
There will be the opportunity to learn all skills across the administration field, including financial systems, data systems, customer service being front of house, school systems.
The role is extremely varied and very busy.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:A potential full time role in the business.Employer Description:We are a small council maintained infant school, with age ranges from 4-7 serving Mapperley & Carlton areas. We have 180 children on roll and a 39 place nursery for 3+ year olds on site. We run full wraparound provision for all children.Working Hours :Monday to Friday, 8.00am - 3.30pm, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
General Administrative Support
Office Environment & Supplies
Events & Meeting Support
IT Support
Corporate Communications
Learning & Development
Training Outcome:Upon successful completion of the apprenticeship, you will have achieved a Level 3 Business Administration qualification and will progress to Office AssistantEmployer Description:CF is a leading consultancy dedicated to making a lasting impact on health and healthcare. We work with leaders and frontline teams to improve health, transform healthcare, embed life science innovation and boost growth through investment.
Our consultancy serves the entire healthcare sector, from healthcare systems and life sciences to health tech and sector suppliers. CF’s multi-disciplinary team provides end-to-end services, spanning strategy, finance, performance, organisational improvement, data and digital. We also create optimal policy conditions for healthcare advancements through evidence-based thought leadership, taking a proactive stance on key issues.
As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change.Working Hours :We have a hybrid-working policy, the Office Assistant will need to work from the CF offices for a minimum of four days a week, with the fifth day spent on apprenticeship study from a location of the learner’s choice.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Patience,Punctual,Proactive,Time management,Positive....Read more...
As an Office Administrator no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
Producing CAD drawings
Preparing simple calculations
Supporting the administration of projects
Ensuring outputs meet the required standards
Meeting agreed deadlines
Maintaining drawing register
Working as a member of a team
Contributing to providing solutions to problems
Working both in an office environment and on site visits
Training:The successful candidate will work towards the Level 4 Senior Civil Engineering Technican standard, this will take approximately 36 months plus end point assessment. The apprentice will attend Hartlepool College 1 day per week.Training Outcome:Upon completion of the apprenticeship and subject to your overall performance, there will be an opportunity to become a permanent employee of Alan Wood & Partners at that time and to go on to further part-time study to enable you to be qualified to degree level (having completed the Level 4 course successfully) and achieve Incorporated/Chartered status in the future.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday - Friday, 8.30am - 5.00pm.
1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to use CAD Software,Interest in Construction....Read more...
Key Accountabilities:
The postholder will provide administrative support to the Head of Faculties and contribute to the efficient operation of the faculty's activities.
Main Activities:
Organising and managing schedules
Handling communication
Administrative support
Student and staff liaison
Miscellaneous tasks
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
As an induction training, the apprentice will be required to complete:
Safeguarding
Prevent
GDPR
EDI
Mental Health Awareness
Fire Safety
Manual Handling
DSE
Heath & Safety
Other training will be provided by the employer as required to enable the fulfilment of the job role
Training Outcome:This apprenticeship offers an excellent opportunity to develop administrative skills working along with Heads of Faculty as a part of the Central Administration team and gain wider experiences in an educational environment. This can be discussed during an interview as well.Employer Description:Stanmore College offers its students a wealth of provision, an excellent experience and top-class teaching from highly skilled staff. Our vision is to ensure that all learners will develop the skills and knowledge they need to achieve qualifications and progress into higher-level courses or employment.Working Hours :Monday to Friday, 8:45am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
An exciting opportunity has arisen for an Office Administrator to join a well-established firm, specialising in all types of fire alarm and detection systems. This is a part-time role offers a starting salary of £15,000 for 20 hours work week and benefits.
As an Office Administrator, you will be managing core office functions, handling financial admin, and supporting operational processes in a small and busy team.
You will be responsible for:
? Acting as the first point of contact for calls and emails, managing a shared inbox, and handling queries where possible.
? Raising invoices, credit notes and statements via Sage 50 and following up on payments where necessary
? Processing incoming customer / supplier invoices and forwarding for approval.
? Overseeing office supplies, filing, printing engineer worksheets, and monitoring service contract renewals.
? Supporting the management of fleet logistics including MOTs, vehicle tax, and mobile phone usage.
? Maintaining accurate records for compliance and health & safety purposes.
What we are looking for:
? Previously worked as an Office Manager, Office Administrator, Accounts Administrator, Finance Administrator, Operations Administrator, Business Administrator, Administrative Assistant, Administrative manager or in a similar role.
? Experience in bookkeeping and Sage 50 software.
? Background in administration role.
? Strong organisational skills and the ability to manage competing priorities.
? Skilled in Microsoft Excel and general IT systems.
What's on offer:
? Competitive salary
? 23 days plus bank holidays
Apply now for this exceptional Office Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone....Read more...
Mobile Carpenter - Commercial Portfolio – West London & London - £39,000 per annum + Package CBW is currently recruiting for a mobile carpenter to look after a mixed portfolio of buildings across London with a focus on the West London area for a leading FM Service Provider. In return, the company is offering a competitive salary, further training, and career progression. Hours of work & PackageBasic Salary of up to £39,000Monday to Friday - 08:00am to 17:00pm - 40 hour weekPaid travel time after 30 mins each wayCall out 1 in 6, £150 standby allowance25 days holiday plus bank holidaysCompany van with private use givenPrivate pensionPrivate healthcareOptional private dentalKey Responsibilities Painting & DecoratingBasic lightingCarpentry and plumbingFixing FurnitureHanging Pictures & ShelvesMaintain and update Log booksAssist the maintenance team on siteEscort sub-contractorsTo undertake basic “Fabric duties” which would include touching up paintwork, tightening hinges, install/repair blinds, changing locks , making minor repairs to cabinets, desks, and putting together small equipment like chairs etc.RequirementsLevel 2 in Carpentry or equivalentBe able to obtain a DBSSound level of administration and organisational skillsGeneral Building MaintenanceMulti-SkilledWork overtime when requiredPlease send your CV to Alex Denton of CBW Staffing Solutions to avoid missing out on this role!....Read more...
Contract Administrator – Facilities Helpdesk - £25,000 - £27,000 per annum An exciting opportunity has arisen for a Contract Administrator to join a facilities management team based in North Lanarkshire. Reporting to the Helpdesk Supervisor, this role is vital to the effective delivery and coordination of helpdesk services. As a Contract Administrator, you'll play a key role in task planning through the CAFM system, ensuring smooth communication between mobile engineers, suppliers, and management, while monitoring job progress across all building services. Key Responsibilities:Liaise with mobile engineers, supply chain partners, and facilities managers regarding job progress.Follow up on outstanding jobs with engineers and subcontractors; participate in review meetings with Facilities Managers.Generate weekly reports for the Helpdesk Supervisor and Business Support Manager.Monitor compliance with SLAs, escalate performance issues where required, and communicate updates to internal stakeholders.Support Facilities Services Managers, Helpdesk Supervisor, and Business Support Manager with contract management and supplier coordination.Log and manage tasks using the CAFM system (Concept Evolution), receiving requests via phone, email, in-person, or directly through the system.To be considered;Previous experience in a helpdesk or administration role, ideally using a CAFM system.Strong communication and organisational skills.Confidence in dealing with client representatives.Proficiency in Microsoft Office (intermediate level or higher).Ability to meet tight deadlines and manage competing priorities.Flexibility for hybrid working arrangements.....Read more...
Reception Duties:
To greet and receive patients in a courteous manner and oversee the smooth running of appointments for Doctors / Nurses / Health Care Assistant
To make appointments for patients who contact the surgery in person or by telephone, according to appointments policy
To understand and carry out the arrangements for a patient to be seen in a medical emergency in liaison with the Duty Doctor
To explain practice arrangements and formal requirements to all patients new to the Practice, ensuring that all procedures are followed
To advise patients of relevant charges for private services, receive payment and issues receipts for such monies
To answer general enquiries from both patients and visitors in a courteous and efficient manner
To receive requests for home visits and record relevant information prior to passing to Doctor
To receive requests from colleagues for transport and follow surgery procedures to book ambulance and document
To update information on computer as required. E.g. Change of name / address etc. New patient registrations
To relay information to patients as required by Doctors / Nurses
To check the Amendments and Deductions on the GP Links system daily and take action as necessary
To oversee incoming records on GP2GP and advise the doctors of medication that requires authorisation as appropriate
Management of Appointment Sysstem:
Making appointments on the computer
Ensure total familiarity with the appointment system including regular and incidental variations
Ensure sufficient information is taken to retrieve the correct patient records
Monitor the effectiveness of the system and report any problems or variations to management
Operation of Telephone System:
Receive and make calls as required
Divert calls and take any messages as appropriate
Report any telephone system faults to the Reception Manager immediately
General Duties:
Generally assisting Doctors, Nurses and colleagues etc.
Holiday relief and cover for sickness of colleagues when necessary
Ensure all windows and doors are locked before leaving surgery at the end of the day
Ensure all lights and other electrical equipment is switched off at the end of the day
Various errands as may reasonably be required by Doctors or the Practice Manager
Any other duties as may be required from time to time
Administration
Administrative Duties:
To open the post, sort and distribute appropriately
To prepare the internal post ready for the courier to collect
To prepare the external post and take to the post office
To check in and check out private work in the blue book with accuracy
To photocopy patient records for solicitors etc. as appropriate
To photocopy and send insurance/medical reports as required ensuring that appropriate records are maintained
To photocopy standard letters/forms etc. for use within the surgery. Data Entry / Management
To process reports received from the Out of Hours Provider / Physiotherapy
To import clinical correspondence from the emails and process as appropriate
To scan clinical correspondence in to the patient record
To code clinical information using workflow ensuring READ code accuracy
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
Upon completion of apprenticeship, the candidate may be offered roles such as: Administration, Lead Reception Lead, Operations Manager
Employer Description:The Market cross surgery is a a primary care service for the people of Mildenhall and surrounding villages. We have a population of around 12,000 patients and dispense to approximately 4500. Our team consists of Partners, Doctors, Nurses,Administrators, Receptionists and additional team members from Forest Heath PCN.Working Hours :Monday- Friday, working hours to be agreed 08:00 - 18:30Skills: Communication skills,Attention to detail,IT skills,Administrative skills,Team working....Read more...
The role will include various administration duties within the sales department with the aim to develop and have more responsibility during your apprenticeship.
The role requires a candidate with good IT skills as well as good communication and customer service skills.
Key responsibilities:
Using "Mondays" software to update Sales leads
Making external appointments for sales reps
Quantifying electrical drawings
Assisting other departments with general administration and data input
To undertake filing, faxing, record keeping, photocopying and distribution of relevant documents
Answer the telephone confidently and be able to communicate in a polite and professional manner when taking helpdesk and general enquires
Log all calls/job schedules with a high level of accuracy from customers and contractors
Make telephone calls and be able to confidently communicate to customers, contractors and staff in a professional manner
Check progress, completion of job and that all parties are satisfied
Speak clearly and in a polite/friendly manner
Dealing with sales and customer service queries via the telephone and e-mail
Dealing with e-mailed and faxed orders
Checking inputted orders with a high level of accuracy
Assisting all members of the team as and when required
Dealing with requests for information
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments by the required timeline
Build up your portfolio of evidence on-going during your apprenticeship programme
Access support from your tutor/assessor and manager when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Overview of Customer Service Apprenticeship Standard
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
Functional Skills: Level 2 in maths and English is required to be completed if GCSEs have not been attained.
You will be required to attend Kirklees College in Huddersfield on a Wednesday.Training Outcome:
Great prospects for progression to a permanent role for the right candidate, and further progression through future training
Employer Description:Operating from our purpose built 5000 square metre factory in Drighlington ideally situated in the centre of the country.
Specialising in the manufacture of a comprehensive range of Industrial and Commercial products enhanced with professional lighting control systems.Working Hours :Monday to Friday
Working Hours:
08:30 am to 17:00pm (Monday to Thursday).
08:30 am to 16:30pm (Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Excellent timekeeping,Excellent attendance,Ability to use Microsoft....Read more...
Act as the first point of contact for visitors, parents and pupils – both in person and on the telephone, in a courteous, professional, calm and friendly manner – ensure all visitors are escorted to their destination and correctly following the safeguarding system for signing in procedures
To use clerical time efficiently and to ensure smooth running of the office, maintaining up to date computer-based and manual filing systems
To operate relevant IT systems such as Word and Excel, use email, ParentPay, Class Dojo, SIMS and use the internet as appropriate
To provide general clerical/administrative support, including photocopying, other reprographics, completing standard forms, responding to routine correspondence and laminating
Arrange school photographs, deal with administrative aspects relating to ordering and distribution
Be responsible for the ordering of school uniform if requested by the parent
To maintain the school diary by arranging appointments
To distribute both internal and external mail – ensure staff receive messages promptly and accurately
Educational visits – to assist with the booking of trips
ParentPay, book buses, order free school meal packed lunches
Carry out clerical work in connection with school meals service to include the weekly school meal return and other events
To assist in the issue of stationery and maintain stationery cupboard
Morning phone calls to parents to check absence and lateness. Monitor registers on SIMs, complete attendance daily ensuring all marks are recorded correctly
To assist the Headteacher and teaching staff in the coordination of meetings for parents (ensure letters are sent out) and training courses – book courses, give information to staff, put date in diary
To assist in the administration of first aid when necessary; to undertake initial and refresher training.
To be aware of and comply with all policies and procedures
Maintain high standards when managing confidential information, complying with the school’s data protection procedures and legal requirements at all times
Contribute to safeguarding the welfare of children in school at all times
To attend relevant staff meetings and in-service training
Assist with organisation of events, communication and administration relating to admission of new pupils/cohortsLiaise with after school club staff
Ensure that electronic and paper-based pupil records are kept updated and filed away as requested
Support the organisation of school events through effective communication, carrying out administrative duties, providing organisational support and arranging tickets where required
Maintain tidiness of the school office space
To prepare orders, return unwanted items – keeping office and corridors tidy at all times
Ensure files and paper work are achieved as requested and archive cupboard is kept tidy
Regularly review own practice, set personal targets and take responsibility for your own personal development
Model high professional standards and be a responsible and effective member of staff
Be aware of and tolerate difference, ensure equal opportunities for all
The post holder may undertake any other duties that are commensurate with the post
Training:Training will take place at Cockfield Primary School five days a week at the workplace with regular visits from a tutor. Training Outcome:To be discussed at interview.Employer Description:Welcome to Cockfield Primary School, where every child’s journey matters.
We are a small welcoming and inclusive Primary and Nursery School, located in the heart of Cockfield Village. Our school motto is “Care, believe, achieve together” and out ethos of care and ambition runs through everything we do/
Nestled in the heart of our rural community, we are dedicated to fostering a nurturing and inclusive environment that encourages curiosity, creativity and a love of learning. Our committed staff team aim to inspire and support each student, and their families, to ensure that they achieve their full potential academically, socially and emotionally.Working Hours :Mon-Fri, 9:00am-3:30pm with 30 minutes lunch. Role is term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Join our Passionate, Wellness-Focused Team as a Chiropractic Assistant!Are you a people-focused individual with a passion for health and wellbeing? Realm Chiropractic Clinic is looking for a dependable and compassionate Chiropractic Assistant to join our friendly and professional team in our well-established Cupar clinic. Contracts are available on a 12 hours basis and up to 24 hours will be considered.You will have strong interpersonal and communication skills, be confident meeting new people and understand your role as an ambassador for vitalistic health and Realm Chiropractic Clinic.Key Responsibilities:The main duties of this role will include:
Providing a warm welcome and compassionate service to our patients and enquirersHandling patient enquiries in-person, online (email and social media) and by phoneProviding an effective reception and administration service in our busy healthcare clinicScheduling and booking appointments, diary coordinationUse of IT systems, including Office 365 and Practice HubEnsuring clinic housekeeping is of an excellent standardContributing to a committed team who are passionate about patient care and health
Perks of the Role:
Competitive hourly rate starting from £12.21Part-time, permanent contract with flexible hours (12-24 hours)Access to free Chiropractic Adjustments, Massage, Yoga, Pilates, and Tai Chi classesWork in a supportive, purpose-driven environmentBe part of a growing clinic that truly values wellness and community
How to ApplyIf you think you have the skills and experience, we are looking for, please attach your CV to the link provided & we will be in direct contact. Please keep a check on your emails for further information.....Read more...
NEW ROLE | Conveyancing Assistant | Haslingden
Our client, a respected multi-office law firm, is seeking a client-focused and enthusiastic Conveyancing Assistant to join their busy Residential Property team based at their Haslingden office.
This is an excellent opportunity for a motivated individual with a keen eye for detail and a passion for client care to support a highly experienced conveyancing team and develop their career within a progressive, supportive firm.
Role Overview:
You will provide comprehensive administrative and conveyancing support to Fee Earners within the Residential Property team, ensuring property transactions progress smoothly and efficiently for the firms clients.
Key Responsibilities:
- Handling client, estate agent, lender, and third-party enquiries via phone, email, and in person
- Preparing quotes, opening new files, and issuing client care packs
- Ordering digital ID checks, property searches, and HMLR documents
- Preparing draft contract packs and assisting with the exchange and completion process
- Submitting Land Registry applications
- Maintaining accurate file notes, case management records, and telephone logs
- Preparing cost estimates and adhering to anti-money laundering and accounting procedures
- Supporting Fee Earners with administrative duties, email management, filing, and postal tasks
- Ensuring strict confidentiality with client and business information
- Engaging in continuous personal development and staying updated on relevant legal and procedural changes
What We\'re Looking For:
- Previous experience in a conveyancing support or legal administration role is desirable
- Strong organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- A proactive, positive attitude with the ability to work in a fast-paced environment
- Competent IT skills including case management systems
Why Join This Firm?
Our client is proud of their collaborative, professional, and approachable culture. They offer clear opportunities for progression, ongoing professional development, and a supportive working environment where your contribution is valued.
If you would like to apply for this Conveyancing Assistant role, please forward an up to date copy of your CV to Tracy Carlisle - t.carlisle@clayton-legal.co.uk or call 01772 259121 for an informal discussion.
....Read more...
Receptionist / PA £25,000 to £27,000 d.o.e North London (N4)
Full time Receptionist with great customer service skills needed for a leading importer & distributor in North London N4
THE ROLE
As Receptionist you will be the initial point of contact for meeting and greeting visitors, including providing information and hospitality to clients. Duties include:
PA duties to the Managing Director
Managing phone calls and emails
Filing and checking stock / Handling returns
Assisting with meetings and organising lunches
Ordering stationery and supplies
Organising post and couriers
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
THE COMPANY
Our London based client is one of Europe’s leading importers and distributors of quality products from around the world. Join a friendly and dynamic office atmosphere and become part of the collaborative team.
THE PERSON
As Receptionist / PA you will ideally have some experience in a similar customer facing role. You will also need:
excellent customer service skills
knowledge of Word, Excell, Outlook etc
a friendly disposition
excellent communication skills
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
If you wish to be considered for the role of Receptionist, please forward your CV quoting reference 250565A
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: receptionist, customer service, front desk, reception, administration, PA, office, communication, Word, North London, N4....Read more...
We're are recruiting a Sous Chef to join an incredible boutique hotel in Norfolk. This role comes with some seriously exciting perks you’ll want to hear about – plus, Norfolk itself is an absolutely stunning place to live. The Sous Chef will be working with a top, seasonal menu that really celebrates fresh, local produce. It’s a 4-day working week with straight shifts – so the work/life balance is genuinely amazing.Live-in accommodation is available, or there’s a relocation package if you’re coming from further afield. There are loads of great benefits with this role, and it’s a brilliant chance to join a company that really values its people. So, if this sounds like your kind of thing, don’t sit on it – get your application in! What they Offer:
Up to £37,000Tronc on-top (Up to £5000 per year)Live-In Accommodation4-Day work week48 Hour Work WeekPaid overtimeStraight ShiftsAll fresh food and massive career growth
What We are Looking For:
Proven track record as a Sous Chef within a fresh-food, Gastro Pub or restaurant environment.Good longevity and commitment within previous roles.Organised in the kitchen with insight into administration.
Ready to take the next step in your culinary career? Apply today or send your CV to Yasmin at COREcruitment dot com. We would love to hear from you! ....Read more...
Are you an ambitious Private Client Paralegal eager to secure a training contract within a well-respected, regionally recognised law firm? This is an excellent opportunity to join a supportive, friendly team in Nottingham, offering genuine prospects for career progression.
The Role
You will work closely with experienced solicitors and partners, gaining exposure to a broad, high-quality caseload including:
Wills and estate planning
Probate and estate administration
Trusts and tax planning
Lasting Powers of Attorney
This is a fantastic chance to develop your legal skills in a dynamic and professional environment, with close partner contact and the opportunity to take on increasing responsibility.
What’s in it for you?
Competitive Package – A salary and benefits package that reflects your expertise.
A firm that values personal development – Opportunity for a training contract.
Hybrid working arrangements - to support work-life balance.
About You
The firm are looking for a motivated and detail-oriented Paralegal with:
Previous experience within Private Client law (Wills, Probate, Trusts, LPA work preferred)
A genuine interest in pursuing a long-term career in this area.
Strong client care and communication skills
Depending on your experience, there’s potential for the firm to offer a training contract, together with personalised support and the opportunity to progress within a collaborative, forward-thinking team.
How to Apply
If you are interested in this Private Client Paralegal role in Nottingham then please get in touch with Jack Scarlott on 0113 467 9782 or email him at jack.scarlott@saccomann.com to find out more information or if you have a CV to hand, please submit this for review.....Read more...
Sacco Mann are recruiting for a long-standing and well-known law firm who are looking for an experienced Private Client Solicitor to join their successful department. Based in Melton Mowbray, the firm has been established for over a century and has built strong ties with the local community, with much of the work coming in through repeat business, referrals, and word of mouth.
The firm are looking for an experienced Private Client solicitor to manage a substantial workload predominantly consisting of estate administration matters but also including the preparation of Wills and Lasting Powers of Attorney with some Deputyship and Trust work.
The firm are wanting to speak with those with have at least 5 years PQE and strong Private Client experience within Wills, LPA’s, Estates, Trusts, and Deputyship work.
Our client has great benefits, and this role comes with your own parking space at the office! They would like this role to be based on-site for most of the time, however hybrid working can be considered.
There are genuine career prospects for the right applicant, and you will have exposure to some top-quality work.
If you are interested in this Private Client Solicitor role in Melton Mowbray then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
