Administrative Specialist Jobs Found 130 Jobs, Page 6 of 6 Pages Sort by:
Customer Services Coordinator – Housing, Property Services/Asset Management, Repairs
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundThe role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management – A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Learning and Development Apprenticeship - Darlington
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA. This apprenticeship offers a fantastic opportunity to begin your career in Learning & Development within one of the UK’s leading professional services groups. You will gain valuable, hands-on experience across all areas of the L&D function - including training coordination, learning systems administration, course evaluation, and digital learning. With full support from the Group Training Manager and wider L&D team, you’ll have access to ongoing mentoring, development plans, and opportunities to progress into roles such as: Learning & Development Coordinator Learning & Development Specialist Systems or E-Learning Administrator Learning & Development Business Partner At CDER Group, we are passionate about developing our people and investing in future talent - this apprenticeship is just the first step in building your long-term career with us. Your role will include: Answer and direct phone calls and L&D queries Manage the shared L&D inbox, ensuring professional and timely responses Support training coordination - booking sessions, sending calendar invites, and maintaining attendance records Manage training enrolments and completion records on the Learning Management System (LMS) Assist with uploading content, creating reports, and maintaining data accuracy within the LMS Support the issue of certificates and post-course feedback collection Maintain digital filing systems and training logs Provide general administrative support to the L&D team Benefits Include: Gym membership contribution: we will give you up to £20 per month towards your gym membership Company pension 24/7 employee assistance programme Company sick pay Referral programme Discounts and savings available on our bespoke staff rewards platform Casual dress Free onsite parking (excluding City of London) Cycle to work scheme 25 days holiday, rising to 28 Regular subsidised social events Voluntary service opportunities to a charity of your choice – up to two days per year Long service awards Enhanced family leave Working hours that are flexible Extra holiday days available to buy, up to five days per year Death in Service Benefit As if that wasn’t enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week Training: Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years We’re privileged to help individuals unlock their potential and realise the value of their skills and talents We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification Training Outcome: Possibility of a full time role after the completion of the apprenticeship Employer Description:In 2020, CDER Group launched their pioneering ethical and effective approach to collection and enforcement, centred on our belief that everyone has a right to be treated fairly, regardless of their situation. We continue to lead the way, balancing sensitive treatment for customers in vulnerable situations with intelligence-led operations that optimise collections from those who are able to pay.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail ....Read more...
Service Desk Technician Apprentice
The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support. Duties & Responsibilities Primary: Assist in providing end-user support to VIPs and users via telephone, remote support, email, and face-to-face interactions, engaging with users at all levels across the organisation Log, triage, and help resolve IT incidents and requests using the ITSM system (ServiceNow) Support technical investigations of user issues under supervision, escalating problems to senior team members or higher support tiers when necessary Learn and apply troubleshooting techniques for hardware, software, and network issues, including desktops, laptops, printers, and mobile devices Assist with installation, configuration, and maintenance of hardware, software, and services, including new deployments, upgrades, and endpoint activities Support Active Directory administration and deployment of software via Endpoint Manager Help maintain and update technical documentation and user-friendly support articles Assist with printer and consumable support, including driver installation, stock management, and basic troubleshooting Support basic hardware repairs and part replacements under supervision Assist with telephony and video conference system setup and support (SIP/VOIP, video conferencing) Help configure and support iOS/Android mobile and tablet devices and deployment of 4G/5G dongles Learn basic networking concepts (TCP/IP, Ethernet) and assist with network patching and troubleshooting Support new site/office setups and moves in collaboration with the networking team Assist with IT stock management (laptops, monitors, cables, peripherals) and request components via ServiceNow Participate in IT projects as directed by the IT Manager or other senior IT staff Communicate effectively with IT team members and stakeholders regarding events that may impact IT services Maintain a clean and organised working environment and assist with general housekeeping of IT equipment Handle user concerns and complaints professionally, escalating as needed Provide cover for the IT helpdesk team and support internal teams as required Participate in occasional out-of-hours, weekend, or bank holiday work as needed for business continuity and learning Secondary: Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation Good level of working IT knowledge and practices Support the onboarding and offboarding process for users, ensuring equipment and access are set up or removed as required Monitor industry news and trends, sharing relevant updates with the IT team Help test and evaluate new hardware, software, or IT solutions under supervision Keep working area, cupboards, and storage area clean, tidy, safe and equipment/spares organised Support other IT projects and initiatives as directed by senior team members Training: This role is based in Esher, Surrey You will be required to work in our head office location, and training will take place remotely with online lessons per week Training Outcome: The apprentice will gain the Level 3 Information Communications Technician qualification and may progress into a permanent position within Keltbray Employer Description:Keltbray is a UK leading specialist engineering contractor, which offers engineering, construction, demolition, decommissioning, remediation, environmental services and reinforced concrete frame solutions. We are a key player in developing and maintaining Britain’s built environment and major civil engineering, operating in highly regulated climates and transforming sites across the UK. Our purpose is to redefine the way sustainable development is delivered. Based on our collective experience, we collaborate at the earliest stage to design and self-deliver innovative customer solutions across technically demanding built environment and infrastructure sectors. Working in partnership with our stakeholders, we are actively contributing to economic growth, social advancement and environmental protection. Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm.Working Hours :Monday- Friday 8am- 5pm 40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working ....Read more...
Learning Support Assistant apprentice
You will support students with Special Educational Needs and Disabilities (SEND) across a range of settings with professional responsibilities including: Working with individuals or small groups of students in the classroom Supporting students with social and emotional well-being Implementing specific programmes with individuals or small groups appropriate to their development needs throughout the curriculum area and/or internal interventions Assisting in the devising of individual student targets and supporting regular monitoring and review Developing positive relationships with students and staff to assist with student progress and attainment Training:As part of this role, you will complete the Level 3 Teaching Assistant Apprenticeship, which combines practical experience with high-quality training. The programme includes: Structured learning delivered by United Learning’s apprenticeship team On-the-job training in a supportive school environment Development of skills in classroom practice, SEND support, and student engagement Regular reviews and mentoring to help you succeed A nationally recognised qualification upon completion This is an excellent opportunity to start or progress your career in education while earning a salary and gaining valuable experience. Training Outcome:You will be qualified as a Level 3 Teaching Assistant which could lead to a HLTA role, teacher training and full teaching role.Employer Description:Accrington Academy has a strong local reputation and has been oversubscribed for several years. We are a successful school, where our staff and students thrive in a purposeful, ambitious, and supportive environment. We seek to provide outstanding education and bring out ‘The best in everyone’ every single day. We are incredibly proud to deliver a curriculum which combines powerful knowledge and outstanding examination results with Education with Character; an education which challenges, inspires and excites our students and prepares them for the ups and downs of life. With this in mind, we provide a breadth of opportunities and experiences which seek to help our students become confident, well-rounded, and ambitious young adults. Our curriculum and enrichment programme are overflowing with opportunities to try something new and develop new skills. The academy continues to go from strength to strength, with passionate staff who are willing to go the ‘extra mile’ seeing and treating every student as an individual. The environment in which we work is modern and vibrant with first class facilities. As one of the UK’s largest and most respected multi academy trusts, United Learning is committed to helping you thrive. We offer outstanding career development, personalised support, and a culture that truly values your contribution. We are always evolving our benefits to meet the changing needs of our staff and to remain one of the most rewarding places to work in education. Recent additions include a Health Cash Plan, which allows you to claim back the cost of private healthcare, covering everything from dental and optical care to physiotherapy and specialist consultations. We have also introduced a free Will writing service, giving you peace of mind for the future. As a United Learning colleague, you will benefit from: Some of the most competitive salaries in the sector, with average pay around 5% above national scales. At least eight INSET days each year, including three dedicated to planning Tailored professional development to support your career goals Access to Westfield Rewards, offering discounts and cashback at hundreds of major retailers Enhanced family leave benefits A comprehensive Health Cash Plan to help cover every day healthcare costs, reducing financial pressure while supporting your wellbeing Discounts on gym memberships A convenient car lease scheme 24/7 access to a free and confidential employee assistance programme for emotional and practical support As an Accrington Academy colleague, you will also benefit from: A commitment to support you where possible with flexible working options which suit your lifestyle At least one guaranteed paid personal day each year, to use as you wish Excellent facilities and resources, including onsite gym and pool If this sounds like a role you would be interested in, we would love to hear from you. If you would like to arrange a tour of the Academy or if you have any questions about the role please contact the Principal’s PA, Sandra Chadburn on sandra.chadburn@accrington-academy.org Working Hours :Monday - Friday 8.00am - 4.00pm, term time onlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Degree Apprentice Laboratory Technician (Biosciences)
Start your bioscience career with a fully funded Applied Biosciences Degree (Level 6) while gaining hands-on lab experience in a leading research environment. Salary: £22,995 per year (rising in year 3) Qualification: BSc (Hons) Applied Biosciences Hours: 35 per week, Monday to Friday (occasional weekends with time off in lieu) Start Date: Must be employed before 30 March 2026 Duration: 42 months Location: Central Liverpool campus Training Provider: Tiro Training (online delivery) You will support teaching and research laboratories, maintain equipment, deliver inductions, and contribute to sustainability and outreach while completing your degree. Entry Requirements Age 18 or older with the right to work in the UK No prior degree or higher qualification GCSEs in English and Maths (Grade C or 4 and above) A Levels (including Biology), BTEC, or T Level Science Benefits Real Living Wage employer 26 days annual leave plus bank holidays and Christmas closure Mentorship, structured training time, and career development Apply now and take the first step toward a rewarding career in biosciences. What You Will Do at Work: As a Degree Laboratory Apprentice Technician, you will support the delivery of laboratory services across the University of Liverpool’s central city campus while studying towards a Level 6 Laboratory Scientist (Biosciences) degree. You will be part of a collaborative technical team based in multiple buildings, contributing to the safe and efficient operation of teaching and research laboratories. Your responsibilities will include:• Maintaining clean, safe, and well-equipped laboratory environments, including routine housekeeping, waste disposal, and equipment care.• Assisting with the setup and clear away of materials for undergraduate and postgraduate practical sessions, including preparing media, solutions, and basic experiments.• Supporting class preparation, simple laboratory analyses, and routine technical tasks under supervision.• Delivering laboratory inductions and basic skills training for students and staff and assisting with occasional demonstrations.• Monitoring and maintaining specialist equipment, arranging servicing, and helping users operate equipment safely and effectively.• Taking a lead role in laboratory management, including safety, maintenance, and operational planning, as your experience develops.• Developing and maintaining standard operating procedures and other relevant documentation, with guidance from senior staff.• Applying health and safety procedures, including risk assessments, audits, and incident reporting, under supervision.• Managing stock levels, handling deliveries, cataloguing samples, and supporting the organisation of laboratory assets.• Participating in wider university activities such as open days, outreach events, and sustainability initiatives (e.g., LEAF).• Contributing to experimental research and your final-year project as part of your degree qualification. Behavioural Expectations: You will be expected to demonstrate a positive, proactive attitude and a willingness to learn. As part of a professional technical team, you should communicate clearly, follow instructions reliably, and take responsibility for your tasks. You will be trusted to work independently on routine duties, solve straightforward problems, and make minor decisions related to your work. A flexible approach to working hours may be required, and you should be ready to support others, challenge poor practices, and uphold the University’s values around safety, equality, and inclusion.Training:The programme will be delivered by Tiro. Tiro offer an online delivery option so you will be able to complete your training from your usual working location.Training Outcome:Must have the following: GCSE: English Language and Mathematics at Grade C or 4 or above.Applicants should have a minimum of 104 UCAS tariff points, including:• 3 A Levels (1 must be Grade C in Biology)• Or BTEC Extended Diploma (Grade DMM) must include four good science modules with an emphasis on Biomedical Science.• T Level Science with Merit. When completed, individuals are expected to apply alternative employment.Employer Description:The University of Liverpool is a globally recognised, research-intensive institution and a founding member of the Russell Group. It delivers high-quality teaching and pioneering research across a broad range of disciplines, with a strong commitment to public engagement, innovation, and societal impact. The university maintains extensive partnerships with industry, healthcare, and academic institutions worldwide, and is known for its vibrant campus, inclusive culture, and world-class facilities. The Faculty of Health and Life Sciences is one of the university’s largest and most interdisciplinary faculties. It integrates education, research, and clinical practice across medicine, dentistry, psychology, veterinary science, public health, and life sciences. The faculty is structured to promote cross-disciplinary collaboration and translational research, addressing major health challenges and improving outcomes for individuals and communities. The Institute of Systems, Molecular and Integrative Biology (ISMIB) is a core research and teaching institute within the Faculty of Health and Life Sciences. It brings together expertise across molecular, cellular, and systems biology to advance understanding of biological processes in health and disease. ISMIB includes the following key academic units: • School of Biosciences • School of Pharmacy • Department of Pharmacology and Therapeutics • Department of Biochemistry, Cell and Systems Biology • Department of Molecular and Clinical Cancer MedicineWorking Hours :9am to 5pm (Monday to Friday). Occasionally, maybe asked to support open days on weekends. TOIL provided.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative ....Read more...