IT Network Support
Maintain reliable internet and network connectivity across the Trust.
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely.
Install and configure hardware/software on workstations and devices.
Set up and manage user accounts in Microsoft 365, MIS, and other systems.
Maintain and contribute to an IT knowledge base for future problem-solving.
Hardware & Equipment
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment.
Carry out routine maintenance, replace consumables, and complete minor repairs.
Keep accurate inventories and security mark equipment.
Cybersecurity & Data Protection
Monitor and maintain network security, ensuring safe and appropriate use.
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines.
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations.
Audio/Visual Support
Set up and operate AV equipment for assemblies, school events, and performances.
Film, edit, and produce video content for internal and external use.
Liaise with suppliers for AV equipment hire or purchase.
Project & Event Support
Provide technical support for IT-related projects across the Trust.Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances).
Assist with examination material preparation and submission.
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving.
Strong communication and interpersonal skills.
Organised, adaptable, and able to prioritise tasks.
Able to work independently and as part of a team.
A calm, helpful, and customer-focused approach.
Microsoft 365, Microsoft Office, and basic networking.
Active Directory and Adobe Creative Cloud.
Hardware assembly, maintenance, or upgrades.
AV equipment setup and video editing.
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration.
Cyber Security.
Cloud Computing.
IT Project Management.
Digital Infrastructure.
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Primarily, initial tasks will be warehouse related, learning processes and rudimentary stores principles along with processing paperwork onto our stock control system (that is office based).
Prior to any direct interaction with the customer base, it is envisaged a basic level of product knowledge is learnt prior to a soft introduction to trade counter principles and selling techniques. This involves (but not limited to):
Goods Inward
Checking goods received
Liaising with suppliers with any discrepancies
Processing paperwork on to the stock control system
Putting goods into stock
Stock location procedures
Ensuring stock rotation
Processing incoming Paperwork
Inputting of data from suppliers’ paperwork onto our computer system
Processing of any outstanding orders for incoming stock
Correct filing of incoming paperwork
Liaising with suppliers electronically and verbally to correct any previously identified issues ensuring resolution to any problems
Goods Outwards
Order picking
Confirming goods to customers and other Branches
Maintenance of goods outwards area
Assisting of loading the delivery van
Despatching materials with external carriers EDA training
Apprentices are allocated 1 half day per week (minimum) to complete EDA training modules
There are 12 modules, these will be selected in order by the Branch Manager to complete
Each module is expected to take 10 weeks to complete
Distance learning so you can fit it around your work and home commitments
These cover aspects from customer service, principles of electricity to specialised individuals’ modules for lighting, fire safety, switchgear and distribution
General:
Assisting the Branch Manager on individual tasks, these are wide and varied. No two days are the same
Maintaining the warehouse in a clean and tidy manner
Daily cleaning of the customer facing trade counter and staff areas
It is inevitable that commercial trainees will be involved in duties outside of this profile and as such a high degree of co-operation and flexibility from all branch staff is required
Training:Business Administrator Level 3 Apprenticeship Standard:
Accredited training is provided by means of EDA (electrical distributors’ association) on-line modules. These are recognised industry wide, by the city & guilds and are also CPD ( Continuing Professional Development) certified. It is envisaged, each module will take no more than 10 weeks study (on-line, in person, verbally from industry principles) remote learning allows time invested away from the distraction of a busy work environment if needed
Training Outcome:
There is scope for full time employment after the successful completion of the apprenticeship
Employer Description:Eyre & Elliston Ltd is one of the UK’s largest and most well-established independent Electrical Wholesalers, originally founded in 1934. We cover the length and bredth of the UK from Brighton in the South to Morpeth and Carlisle in the North, encompassing 61 trading Branches nationwide.
We specialise in the supply of a wide range of electrical installation materials, lamps and lighting fittings, motor control gear, switchgear and distribution gear, wiring accessories, test equipment, cable management, fire detection and security equipment, water heating, space heating and ventilation equipment.
Our stock profiles support all of the industry’s leading manufacturers, and we have a long-standing reputation for sourcing hard to find specialist product lines and bespoke, one-off requirements.
We operate from 61 individual branch locations covering from Dorset, Sussex and Kent in the South up to Cumbria and Northumberland in the North.
Each branch has a friendly and inviting trade counter facility and benefits from a dedicated local sales team with excellent technical knowledge and an extensive stock holding comprising over 55,000 product lines across the group.
We offer a free of charge daily local delivery service operated by our own drivers, with our own fleet of vans ensuring our customers receive an efficient and dependable service.
Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,Customer Care Skills,IT Skills,Number Skills,Problem Solving Skills,Team working....Read more...
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. Recruiting Apprentices has been our passion for a number of years, and we have had proven success in training and developing co-workers in our Apprenticeship programmes.
The Business Administrator (Sales Operations Apprentice) Apprenticeship is an exciting venture for us, and we are proud that we can offer those who successfully complete their training a full-time permanent position. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year-on-year, we have reduced energy consumption in our UK offices by 19.2% - all of which means a less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values, we would like to hear from you.
Ensure TD SYNNEX maintains service level agreements with customers
Achieve monthly/quarterly revenue and margin targets
Proactively develop relationships with key internal and external contacts
Attainment of Key Performance Indicators (KPI’s) such as customer engagement
Build excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
Generate new business opportunities by planning outbound calls to customers and having a general conversation around a solution/product area
Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
An Assessment Centre will be held on Monday 15th September 2025 (AM). This will be invite only following screening and interviewing from Weir Training.
If you are successful in following the Assessment Centre, the start date will be Monday 13th October 2025.Training:The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The above will be delivered by Weir Training Limited on-site at TD Synnex Office in Bracknell.
Please note that there will be on occasion attendance to the Basingstoke Office for training as well.Training Outcome:This is an Initial 18-month Fixed Term Contract, (moving to a permanent role) on successful completion of all the apprenticeship requirements. The apprentice can progress through a variety of different paths working in sales or management.Employer Description:At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.
Recruiting Apprentices has been our passion over the last 5 years and we have had proven success of training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is a new and exciting venture for us and we are proud that we can offer those who successfully complete their training, a full-time permanent position.
Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values , we would like to hear from you.Working Hours :Monday - Friday, between 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...