The apprentice will rotate through areas and functions of the business in a structured way to develop their skills across the business. Areas of expertise and responsibility will include:
To collect and deliver products in line with agreed schedules.
To report to Operations Manager throughout the day.
To complete all Digital and Manual documentation in line with company and client procedures.
To ensure all documentation is kept up to date and shared appropriately (i.e., amended on the spot if a job order changed).
To ensure high levels of customer service are maintained at all times.
To always act in a professional manner with clients and colleagues.
To adhere to all regulations regarding the performance of duties, including but limited to staff uniform and performance standards.
To follow route and time schedules as defined, and to notify of any changes immediately.
To load, unload, prepare, inspect and operate the delivery vehicle and to notify of any issues immediately.
To ensure all documentation for warehouse/haulage/distribution/shipping is accurate.
To perform and implement general administration daily.
To comply with all tachograph requirements as set out and amended from time to time.
Any other duties that may be assigned from time -to-time in line with your skills and competencies.
Training:
On the job training delivered by the employer.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:Good opportunity to progress within the company after apprenticeshipEmployer Description:ATC are a European logistics, white glove and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability.
Offering full data centre lifecycle management from secure transport to decommissioning, ATC are a computer transport and logistics company HQ’d in Ireland with locations globally.Working Hours :Monday – Friday, between 8am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer Support ExecutiveRamsgate, Kent £££ DOE Permanent, Full Time - 08:00 – 16:30 – Mon – Thurs, 15:30 finish on FridaysBenefits:• Extremely Competitive Salary (sorry, our client does not want us to advertise this but we’ll tell you as soon as you call/email for further info) • Great place to work• 2 x standard contributory pension• Good career progression • Free ParkingWhat you’ll need:• Are you an expert negotiator who is used to building excellent relationships with both internal and external clients? • Can you remain effective in a fast-paced work environment? • Would you like to work for an international manufacturer with a local, family vibe?The Job – Customer Support Executive• Build and maintain strong customer relationships • Resolve customer queries as they arise • Work with dedicated customer accounts, scheduling orders as required, quoting units and negotiating to provide the best commercial opportunities for the business• Help to address technical issues between workshops and customers. • Communicate Customer Status reports for assigned accounts which require these.• Raise works orders.About You – Customer Support Specialist• Working in a fast paced and varied job whilst maintaining quality work• Excellent interpersonal skills and ability to build close-knit relationships with external customer contacts• Strong analytical, administrative and organisation skills and excellent attention to detail• Innovative and enthusiastic• Ability to work under pressure, to tight deadlines and multi task• Strong communicator (written and verbal)• Creative and outgoing• Well organised and self motivatedWestin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
JOB DESCRIPTION
Job Title: Roof Coatings Sales Specialist
Location: Field Sales (Territory - TX/OK Region)
Department: Rust-Oleum US Sales
Reports To: National Account Executive
Summary:
Rust-Oleum is looking for a Roof Coating Sales Specialist to join our growing Roofing Platform. Based in Texas or Oklahoma, this field-based role will focus on driving sales growth by working closely with roofing distributors, contractors, and internal Rust-Oleum divisions. This person will also collaborate with our Rep Group to ensure product placement at distributor locations and help grow the Roofing Platform across various market segments, including Two-Step Distribution and Paint Channel divisions.
The ideal candidate is a proactive sales professional with experience in roof coatings, patch & repair products, and roofing systems. This position will require hands-on engagement with distributors and contractors, including roof assessments, product training, and technical support.
This position is perfect for a driven sales professional who enjoys working with distributors, contractors, and internal partners to grow Rust-Oleum's Roofing Platform across multiple channels. This is a dual sales and support role, requiring someone with entrepreneurial drive to develop distributor relationships, provide field support to contractors, and grow Rust-Oleum's presence in the Roofing market across multiple channels.
Responsibilities:
Distributor & Rep Group Collaboration:
Build and maintain relationships with roofing distributors across the central U.S.
Work with Rust-Oleum's Rep Group to secure product placement at distributor locations and grow market share.
Support Two-Step Distribution and Paint Channel divisions by promoting Rust-Oleum's Roofing products to additional market segments.
Assist distributors with promotions, product displays, and local events to drive product awareness and sales.
Contractor Engagement:
Call on roofing contractors to promote Rust-Oleum products and train them on proper application techniques.
Conduct roof inspections and assessments, providing system recommendations to contractors.
Drive pull-through sales by encouraging contractors to purchase Rust-Oleum products through stocking distributors.
Sales Strategy & Program Development:
Develop and execute strategies to grow the Roofing Platform by increasing product placement at distributor locations and expanding contractor engagement.
Coordinate buying group shows, industry conferences, and tradeshows to promote Rust-Oleum Roofing products.
Technical Support & Product Training:
Conduct pre-project inspections, including adhesion tests and product recommendations.
Provide hands-on training to contractors on product systems and installation best practices.
Troubleshoot product or application issues and offer technical support as needed.
Administrative Responsibilities:
Maintain detailed records in Salesforce, including customer interactions, forecasts, and sales activities.
Deliver presentations and product training sessions to distributors, contractors, and internal teams.
Manage expense reports and ensure compliance with Rust-Oleum's policies and procedures.
Qualifications:
5+ years of experience in roofing sales or technical experience in the commercial market.
Knowledge of roof coatings, patch & repair products, and roofing systems.
Strong communication and relationship-building skills with distributors, contractors, and internal teams.
Ability to perform roof inspections and climb roofs as needed.
Proficiency in Excel, PowerPoint, and Salesforce.
Bilingual (Spanish/English) is a plus.
Must have a valid driver's license and the ability to travel within the assigned territory.Salary range: 80-85K base, sales bonus eligible *Company furnished vehicle, laptop and cell phone.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9.5 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
To provide first-line and second-line IT support to staff across multiple sites, assist with the maintenance and development of our network infrastructure, and ensure that all users have the tools and resources they need to work efficiently and securely.
Key Responsibilities
Provide day-to-day ICT helpdesk support, responding to user requests via phone, email, and ticketing systems.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Assist with the installation, configuration, and deployment of computers, mobile devices, printers, and other IT equipment.
Support the maintenance and monitoring of network systems, including switches, routers, firewalls, and wireless access points.
Help manage user accounts, permissions, and access rights in Microsoft 365, Active Directory, and other core systems.
Ensure IT security best practices are followed, including software patching, antivirus management, and regular backups.
Document IT processes, troubleshooting steps, and asset inventory.
Work with third-party suppliers for hardware repairs, software support, and specialist networking tasks.
Support system upgrades, rollouts, and IT projects under the guidance of the IT Manager.
Participate in training sessions and complete all coursework required for the Level 3 apprenticeship qualification.
Training:All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments.
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisionsWe specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:
Ongoing career development and progression opportunities for the right candidate upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Mon–Thu: 8:30–17:00
Fri: 8:30–16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice Vehicle Damage Assessor, your role will be varied and interesting - no two days will be the same!
Typically duties will include:
Inspecting and assessing accident-damaged vehicles
Researching repair methods to work out the correct and safe repair required for each individual vehicle
Using specialist software to produce work instructions and costings
Liaise with technical colleagues, customers and insurance companies to negotiate the repair
Training:Vehicle Damage Assessor Level 4 (Higher national certificate) Apprenticeship Standard:
Our training partner will deliver a high-quality programme here in our state-of-the-art body shop alongside a highly skilled mentor - both will support you in becoming a skilled and qualified vehicle damage assessor
Once the apprenticeship is complete, you will achieve a Level 4 Apprenticeship qualification in Vehicle Damage Assessor
Functional skills if required
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as Workshop Controller or Bodyshop Manager
The opportunities are endless, having a highly regarded set of skills, Apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:We are an unusual beast in the industry, employing 40 persons directly and the same again as contractors. We work across traditional crash repairs PLUS fleet refurbishment for 25 blue chip companies. BBS Fleet Logistics is a leading provider of fleet vehicle reallocation, storage and refurbishment services. When business requirements change, so do those of the vehicle fleet. BBS has spent years helping countless businesses control vehicle costs and ensure the safety of drivers by assisting with the re-homing, refurbishment and new user acceptance of fleet vehicles, from cars to light commercial. Far from a faceless fleet logistics service provider, the in-house BBS team benefits from over two decades of experience and an unrelenting desire to provide the most personable, approachable service for our customers. As part of the IFC Fleet Group, BBS benefits from a UK-based team of highly experienced fleet specialists. For over 25 years, we’ve built invaluable relations and trusted partnerships with a wide variety of fleet and leasing companies. Our experience, personable approach and focus on utilising and developing the latest technology will be applied to your fleet, saving you time and removing the stress associated with vehicle management and reallocationWorking Hours :Between 7am and 6pm over 5/6 days - actual hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Positive Attitude....Read more...
You’ll be joining our specialist Audit Pensions team – where you’ll work with pension schemes of all shapes and sizes, tackling complex financial reporting requirements and gaining deep insight into a sector that impacts millions of lives.
Imagine working with a wide range of dynamic businesses, diving deep into their financials, and uncovering the stories behind the numbers, all while being part of a team that’s as ambitious and curious as you are. We’re Cooper Parry’s Audit team, a collaborative group of professionals, passionate about delivering high-quality audits that make a real difference. We work closely with clients to ensure transparency, accuracy, and trust in their financial reporting, helping them grow with confidence and clarity.
As an Audit Trainee, you’ll dive into real projects from day one.
This is more than just a job – it’s a launchpad. You’ll:
Support audit fieldwork by reviewing financial documents such as invoices, bank statements, and payroll reports, and assisting in the preparation of financial statements.
Engage with clients to understand their systems and processes, attend year-end stocktakes, and contribute to audit testing and reporting in small teams.
Deliver high-quality work by managing deadlines, ensuring data accuracy, and collaborating with your team to meet client expectations.
You’ll be supported every step of the way – by peers, mentors, and even our Partners. We’ll give you structure, but also the freedom to grow at your own pace.Training:The apprentice will attend their nearest Kaplan training centre for various revision sessions, training and exams.Training Outcome:Once you have completed your apprenticeship qualification you will be a fully Chartered Accountant.Employer Description:We’re no ordinary firm of accountants and business advisers. And this means we don’t give ordinary advice.
We’re straight-talking, we put people and relationships before products and services, and deliver a streamlined, client-focused service free from unnecessary red tape.
This is what’s made us the fastest growing firm of accountants in the UK... and our vision is to continue.
Over the last couple years alone, we have achieved some fantastic feats:
Ranked No.1 in the Accountancy Age Mid-Tier Power Index in 2022
Were Best Companies No.1 Accountancy Firm & No.30 Best Large Company to work for in the UK in 2023
Became B Corp certified in 2023! Measuring and improving our impact beyond business for a brighter tomorrowWorking Hours :Monday - Friday, CP has flexible working hours!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a hardworking and reliable apprentice. Good communication is very important for this role. For the right apprentice, this role will lead to a permanent position.
With the aim to develop and have more responsibility during your apprenticeship, the role will include some of the following areas:
Answering the telephone
Using Microsoft Packages, in particular Word, Excel and Outlook
Use of our own CRM Software
Data processing, including customer requests and orders
Arranging deliveries - liaising with customers & internal team members
Data management and filing
Order processing
Checking and recording vehicle check sheets
Preparing driver memo's
Ordering supplies
Preparing driver/engineer paperwork
Assisting all members of the team as and when required
Dealing with requests for information
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.
Full training will be given.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills Maths and English, if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged into your electronic portfolio
Training Outcome:Progression to a permanent role upon completion of the apprenticeship for the right applicant.Employer Description:UKO Glass are manufacturers of specialist high-performance and fire-rated products for the construction sector. We deliver high-quality goods on time, and with excellent customer service. We stand out from the competition by utilising our wide array of advanced machinery, enabling us to produce products that others cannot replicate.Working Hours :Monday to Friday - 8am – 4pm - (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Mechanical Design Engineer Location: Walsall, West Midlands Salary: Up to £40,000 (Negotiable, dependant on experience) Benefits:30 Days holiday including bank holidaysTraining and development opportunitiesNest pension planGreat company culture Company Profile: A world leading manufacturing and development company who supply specialist equipment to the MOD, Military and Defence sectors are currently expanding their team. Job Profile: This innovative organisation is seeking a versatile and adaptable Mechanical Design Engineer. Candidates must be UK nationals and will undergo security vetting. Duties:Compile, monitor, and update project plans and status reportsManage project engineering and procurement filesProvide technical and administrative support for projectsSupport the release and modification of drawings and parts listsOffer technical assistance during procurement, build, and test phases of projectsGenerate project procurement lists and handle RFQs and purchase ordersMonitor and expedite the project procurement processHandle project deliveries, goods inward approval, and assignment to relevant projectsPerform other project-related duties as requested by senior management Skills & Attributes:Qualified to SVQ/NVQ level 5, ONC/HNC (Minimum Level 4), or City & Guilds T4 or T6 in Mechanical Engineering or EITB Approved Apprenticeship or similarSolid understanding of mechanical engineering principles and analytical applicationA strong background in Design/Project Administration/Engineering is essentialProficient in Microsoft Project, Excel, and WordKnowledge of Solidworks and solid modelling is advantageousFlexible, adaptable, well-organized, and a team playerExcellent communication skills for technical and practical conceptsPreferably 5+ years in a Mechanical Design/Manufacturing Environment. Hours of Work:39.5 hours per weekMonday to Thursday: 7:30am to 4pm, Friday: 7:30am to 1pmBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Assisting in the setup, delivery, and evaluation of sports, leisure, and community events at Manadon Sports Hub
Providing excellent customer service by greeting visitors, answering enquiries, and ensuring a positive experience for all
Helping to maintain the facility’s cleanliness, safety, and operational standards
Supporting the coordination of community programmes, such as health and wellbeing initiatives or youth engagement projects.
Engaging with diverse groups, including under-represented communities, to promote inclusivity and participation
Supporting administrative tasks, such as bookings and feedback collection, to support service improvement
Assisting with the coordination and promotion of community projects and youth engagement programs
Working collaboratively with coaches and staff to ensure smooth operation of all activities
Working towards your Leisure Team Member apprenticeship qualification through on-the-job training and coursework
Training:
On-the-job training: Daily at Manadon Sports Hub, under supervision of experienced ACT staff. Plus Gym-based experience at Foulston Park Hub
Off-the-job training: 20% of working hours dedicated to apprenticeship studies
Training provider: Argyle Community Trust - with a dedicated Tutor & Assessor
Location: Manadon Sports Hub
Frequency: Monthly educational training sessions
Qualifications gained: Level 2 Leisure Team Member apprenticeship certificate
Additional development: Level 2 Gym Instruction, First aid training, safeguarding, and other relevant CPD opportunities
Training Outcome:
The employer is very keen to progress all apprentice staff through the bespoke training opportunities they offer and can host superb professional development opportunities that will vastly enrich any individual's CV
This apprenticeship provides qualifications and experience towards various leisure sector roles, from Leisure Assistant to Centre Manager. You'll develop transferable skills in operations, coaching and customer service that open opportunities in sports, hospitality, tourism and community development – with potential to progress to specialist positions, or continue to higher-level qualifications.Employer Description:As the official charity of Plymouth Argyle Football Club, we are proud to use the power and prestige of football to inspire, engage and uplift people of all ages across the South West. For over 20 years, we have delivered life-changing programs that help our community achieve their full potential.
At our Foulston Park community hub, we bring this mission to life through:
• A diverse range of sports, leisure and education programs
• Health and wellbeing initiatives.
• Inclusive activities designed for diverse groups.
• Nationally-recognised qualifications that improve employability.
Our work addresses critical community challenges including:
Barriers to health and physical activity
Educational attainment gaps
Employment opportunities
Social deprivation in key neighbourhoods
Why We Matter:
Through extensive research and two decades of experience, we've demonstrated how our football-led approach:
✓ Builds aspiration in young people.
✓ Improves mental and physical wellbeing.
✓ Creates pathways to education and employment.
✓ Fosters social cohesion across Plymouth.
Foulston Park serves as a vibrant example of this impact - a welcoming space where sport transforms lives every day.
Our Vision:
We remain committed to being:
• An inspirational community hub for the South West.
• A catalyst for positive social change.
• A bridge between football club and community.
• A provider of inclusive, life-enhancing programs.
This work continues under our strategic Community Strategy, ensuring we stay focused on making measurable differences where they're needed most.
Join Our Mission:
Whether through participating in programs, volunteering or career opportunities like this apprenticeship, we invite you to be part of this transformative work. Together, we'll keep using the power of Plymouth Argyle FC to build a stronger, healthier and more connected community for generations to come.Working Hours :A typical working week will vary according to business needs, to include some evening and weekend work as necessary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support the delivery of research projects such as the Quarterly Economic Survey and the Local Skills Improvement Plan, including data collection, analysis, and reporting.
Use both quantitative (e.g. surveys, statistical analysis) and qualitative (e.g. interviews, focus groups) research techniques.Conduct desk-based research to provide context for policy and campaign work.
Present insights in clear and accessible formats for internal and external audiences.
Write and edit engaging content across multiple channels, including press releases, social media posts, briefing papers, blog articles, and newsletters.
Help develop clear, consistent messaging that supports the Chamber’s priorities and campaign objectives.
Assist in the Chamber’s digital presence, including monitoring and responding to social media activity to maintain positive stakeholder engagement.
Monitor media coverage, political developments, and emerging trends relevant to Doncaster’s economy and business community to inform communications strategy.
Support campaign planning and evaluation by contributing to audience research, messaging refinement, and impact measurement.
Assist with the organisation of policy forums and stakeholder groups, including providing secretariat support (e.g. preparing agendas, taking minutes, following up on actions).
Support the planning and delivery of policy events through promotion, sending invitations, supporting registrations, preparing event materials and on-the-day event support.
Build and maintain strong relationships with Chamber members, public sector partners, and community stakeholders.
Help coordinate interviews, focus groups, consultation events, and roundtables.
Training:Training will take place mainly in the workplace at Doncaster Chamber, with regular off-the-job learning built into the role. This will include opportunities to work with the wider Chamber team, support events, and spend time with local businesses and stakeholders to build practical experience. The apprentice will also complete structured training courses with a specialist provider, delivered through a mix of online sessions and occasional in-person workshops. Training is expected to take place one day per week, with ongoing support from both the Chamber team and the provider throughout the apprenticeship.Training Outcome:Moving into roles such as PR Assistant, Communications Officer, or Marketing Coordinator within agencies, in-house teams, or third-sector organisations.Apprentices can build on this experience with higher-level apprenticeships or professional qualifications (e.g., CIPR Certificate, CIPR Diploma, or Chartered Institute of Marketing credentials).Employer Description:Doncaster Chamber is a membership organisation that supports businesses across the public, private, and third sectors. We provide networking opportunities, advocacy, business support, and events that help organisations grow, connect, and succeed locally, regionally, and nationally.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include:
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include:
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Using our system to:
Book in stock to appropriate locations
Issue dispatch notes for products being shipped to customers
Reviewing planning schedules to make sure all products are available for manufacturing on time
Issuing pick lists for kitting of manufacturing jobs
Confirming jobs have been completed and completing the close procedure
Raising purchase orders as required
Review and maintenance of standard operating procedures for the supply chain function
Picking, packing, labelling and palletising of products for daily dispatch to customers to meet on time delivery and shipping requirements
Daily pick of product for the manufacturing lines, following the agreed plan.
Ensuring the arrangement, rotation and security of stock in line with agreed stock levels and locations
Maintain processes that meet the key measures of the supply chain function with a key focus on Quality, Cost and Delivery to give the right product at the right quality at the right time and cost, every time
Continually review and challenge processes to create a best-in-class warehouse environment with ever improving stock accuracy
Support the Supply Chain lead with planning of manufacturing jobs and ensuring all materials are available
Working to Health and Safety regulations as expected from a warehouse environment
Work as part of a high performing team ensuring processes and documents are followed
Maintaining general 5S principles within both the warehouse and yard to maintain the premises to a high standard at all times
Maintain a high standard of housekeeping and workplace organisation that exudes pride whilst carrying out processes in a safe manner
Participate in training and be motivated to self-develop to a good knowledge and skill level within the supply chain processes
Demonstrate active participation and contribution towards continuous improvements of the supply chain function and embrace changes in working methods to improve productivity and efficiency
Problem solve collaboratively with others, always with the customer in mind
Constructively and positively contribute to company meetings and performance reviews
Demonstrate flexibility and assist other supply chain areas to support the dynamic needs of the business
Behave in line with our values as part of a high performing team delivering excellent customer service
Training:Course overview:
The role may involve working independently or as part of a team and will involve developing, implementing, maintaining, and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities
Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Level 2 Functional Skills in maths or English (7 days at college per subject, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English or maths (if required)
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
Lots of opportunities across the business for the right person to develop skills in other areas of the business or become a specialist or champion within the supply chain team
Employer Description:Founded over 30 years ago, The Rooflight Co is a successful, employee-owned Cotswolds business with approximately 40 employees, designing and manufacturing rooflights and roof windows for the UK construction / specification market.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Physical fitness,Enjoy a challenge,Optimistic....Read more...
• Arranging and facilitating our attendance at community events, organising volunteer attendance, logistics and ensuring events are fully resourced• General communication to supporters - responding to all communications in a timely and professional manner, ensuring that our database is updated without delay and that relevant stakeholders are informed as required• Supporting Fundraising campaigns by making onboarding telephone calls and sending relevant resources or packs• Arranging and facilitating our store collections and looking at volunteer support to maximise these opportunities• Supporting our Community Fundraisers with presentations and assemblies to engage new or existing schools or groups• Assisting with thanking process for fundraising supporters• Act as a key liaison within the Community Team, ensuring that Community Fundraisers and Community Fundraising Manager are supported as required • Propose opportunities for KSS to increase our presence, grow our brand awareness and income, in line with KSS strategy• Work with other members of the Income Generation team to support their activities to drive income and acquire new supporters such as Trusts and Foundations, Corporate and Individual Giving appealsTraining:
Structured training is delivered through live interactive seminars - 2 x half days per month, plus monthly coaching 1-1s
Training Outcome:
Community Fundraising & Income Generation
Employer Description:We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we save lives when every second counts.
We're now in our 35th year as an air ambulance charity at the forefront of Helicopter Emergency Medical Services (HEMS) with a strong reputation for excellence nationally and internationally.
It costs £18.8M a year or £51K per day to operate our world leading, lifesaving service with 88% of our total income raised through the incredible generosity of our supporters and 10% through NHS commissioning funds*. (*Annual Report 2022-2023)
At KSS, we're people-centred, purpose-driven and values-led. Our purpose of saving lives and ensuring the best possible patient outcomes drives us every minute of every day as we provide 24/7 care, 365 days a year.
In 2023 our service was needed more than ever before. We responded to a record number of over 3,300 (3,328) incidents.
We bring the emergency room to the scene and deliver lifesaving care. Each mission is attended by a doctor – typically a specialist in anaesthesia or emergency medicine – and a paramedic who is trained in critical care and is used to working in challenging environments.
Our fleet includes three helicopters and four Rapid Response Vehicles (RRVs), we operate and maintain these out of our Redhill Aerodrome base. We also have our charity headquarters and forward operating base is at Rochester Airport. When a call for our help comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
We have an ambitious vision for the future which is an end to preventable loss of life from medical emergency. We constantly innovate to ensure we can continually deliver our world-leading pre-hospital emergency service, saving even more lives and improving many more patient outcomes.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Administrative skills,Team working....Read more...
Supporting and working alongside young people with learning difficulties in a commercial garden maintenance setting
Lawn mowing and edging
Weeding flower beds and borders
Planting flowers, shrubs, and small trees
Pruning and trimming hedges and shrubs
Watering and general plant care
Sweeping and tidying outdoor areas
Loading and unloading tools and equipment
Using hand tools and basic horticultural machinery
(under supervision)
Assisting with the upkeep and maintenance of the Harington
Gardeners main site
Assisting with minor administrative duties
Following health and safety procedures
Reporting hazards, issues, or feedback to supervisors
Keeping tools and equipment clean and in good condition
Completing apprenticeship coursework and training tasks
Representing the charity professionally at client sites
Training:Horticulture or Landscape Construction Operative Level 2 Apprenticeship Standard:
Training at Capel Manor will take place every Thursday on campus
On the job training will be alongside experienced gardeners
We operate mainly in the North London area
Training Outcome:This apprenticeship is designed to give you a strong foundation in horticulture, with hands-on experience, accredited training, and support from experienced professionals.
On successful completion of the Level 2 Horticulture or Landscape Operative Apprenticeship, you will have the knowledge, skills, and confidence to pursue a range of opportunities within the horticultural sector.
Possible next steps may include:
Progression to a permanent Gardener or Grounds Maintenance Operative role
Advancement to a Team Leader or Support Gardener position (supporting trainees with learning difficulties)
Further training through a Level 3 Apprenticeship or specialist horticultural qualifications
Opportunities within landscaping, nursery work, parks and estates, or environmental projects
We are committed to supporting your development throughout your apprenticeship and will work with you to explore future opportunities, whether within Harington Gardeners or beyond.Employer Description:Harington Gardeners is the commercial arm of the Harington charity, based in Highgate, North London. We provide high-quality gardening and grounds maintenance services across residential, commercial, and community spaces. What makes us unique is our dual mission: while delivering professional horticultural services, we also create inclusive training and employment opportunities for young people with learning disabilities and other barriers to work.
Our garden teams include experienced horticulturists, support staff, and trainees who work together on real-life projects. Through this model, we offer young people the chance to gain practical skills, build confidence, and move towards meaningful employment — all while maintaining beautiful green spaces across North London.Working Hours :Variable working pattern of 2 different shifts/teams - staff informed in advance:
Start Time: 8.00am or 9.00am
Finish Time: 4.30pm or 5.30pm
One day per week at Capel ManorSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative,Patience,Physical fitness,Interest in Horticulture,Willingness to learn,Empathy,Positive attitude,Reliable....Read more...
As a Level 3 Civil Engineering Technician Apprentice in our Highways team, no two days will be the same. You will play an important role in supporting the delivery of projects that keep our roads, footways, and public spaces safe and accessible for the communities we serve. Working under the guidance of experienced Highway Maintenance Engineers, you will gain hands-on experience across a variety of areas, from the early planning stages of schemes through to on-site inspections and delivery.
In a typical week, you could be:
Assisting in the design, planning and supervision of footway and carriageway resurfacing, patching and drainage schemes
Supporting highway safety inspections, carrying out surveys, and learning how to identify and record defects
Helping to manage programmes of work by updating spreadsheets, databases and permitting systems under the Traffic Management Act
Preparing and providing information for meetings, site visits or briefings, ensuring colleagues have the right data at the right time
Using IT systems to input and analyse information, including financial and technical data, which supports decision making across the service
Contributing to the preparation of engineering drawings, documents and reports, using digital tools such as CAD or other specialist software
You will also have opportunities to attend site visits, where you will see first-hand how highway projects are delivered, interact with contractors and partners, and apply what you are learning in a real-world environment. Alongside technical tasks, you will provide essential business support, developing organisational and communication skills that are just as important in a professional engineering setting.
Throughout the apprenticeship, you will be supported by your line manager and a dedicated mentor, ensuring you develop the knowledge, skills and behaviours needed to succeed. We will also encourage you to maintain your professional development, with opportunities to progress towards professional recognition with institutions such as the ICE, CIHT, IHE, or IStructE.
This apprenticeship offers a fantastic opportunity to gain practical experience, earn a recognised qualification, and begin a rewarding career in civil engineering and highways.Training:Civil Engineering Technician Level 3 Apprenticeship Standard:
Training will be delivered through a combination of on-the-job learning, classroom-based study, and self-directed development
Classroom study will typically involve attending college on a day-release basis or through block release
Training Outcome:
You will receive a level 3 apprenticeship qualification in Civil Engineering tech
With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis
Employer Description:Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.Working Hours :Mondays - Fridays from 9.00am - 5.00pm. Occasional weekend working may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Support students in lessons who have an Education Health Care Plan within a specialist provision (Aspire)
Work 1:1 and with small groups of pupils under the direction of a teacher
Work collaboratively with teaching staff and other colleagues in managing behaviour and encouraging pupils to make the right choices within the framework of the Behaviour Policy
To focus on literacy and numeracy support and progress across the curriculum, building resilience and perseverance skills in pupils
Motivate pupils to engage in learning tasks and model problem-solving skills in attempting difficult tasks and overcoming barriers to learning
Contribute to the whole school ethos of restorative practices and solution-focused work to support children and young people in making the right decisions and developing improved personal strategies for managing and modifying their own behaviour
Provide pastoral support for students, including liaison with parents/carers in conjunction with the class teacher or form tutor
Contribute to the creation of stimulating and safe learning environments for all students as well as contributing to the overall professional appearance of the school building through displays and attention to student behaviour related to damage/graffiti
Record management information in relation to behaviour and achievement on agreed school systems
Attend daily briefing and debriefing meetings as well as other staff meetings and team training as directed by the Head Teachers
Develop a stimulating and exciting learning environment for students with opportunities for broadening experiences and learning new skills
Undertake supervisory duties during unstructured time in line with the team ethos of the school and any other reasonable duties as directed by the Heads of School
Adhere to Team Teach procedures to ensure the health and safety of all pupils and staff
To engage with professional development and undertake tasks and responsibilities associated with the training completed*
To abide by the school's policies, including those relating to safeguarding, health and safety and equal opportunities
To undertake other reasonable duties which are consistent with both the needs of the school and commensurate with the role of the post holder
*Staff who undertake Team Teach Instructor Training or First Aid training will be expected to fulfil the duties associated with these roles following completion of training and must undertake refreshers annually or bi-annually as required.Training:On programme Training:
Level 3 Teaching Assistant Apprenticeship Standard
Level 2 Functional Skills in maths and English if required
Institute of Apprenticeship Certificate
End-Point Assessment:
Practical observation with questions & answers
Professional discussion supported by a portfolio of evidence
Training Outcome:
Further progression may be possible within the profession after successful completion of this apprenticeship
Employer Description:London South East College are a vibrant and diverse college delivering courses and apprenticeships across South East LondonWorking Hours :Monday - Friday, 08:30 - 17:00.
Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you a determined marketing professional ready to grow with a dynamic agency where performance is rewarded and potential is unlimited? Join a tight knit team where you'll work directly alongside the Head of Production - a veteran within the business. This is your chance to make the role entirely your own whilst learning from the best in a supportive environment that rewards performance with progression. Two pay rises already planned for high performers this year! About The Agency This award winning media agency specialises in competitions, promotions, and brand partnerships, working with over 2000 high street, beauty, leisure brands and holiday companies across 84 major UK titles. They pride themselves on giving London agencies serious competition whilst providing meaningful careers without geographical limitations. Their impressive client roster includes major publications like The Times, Mirror, Mail, and Sun, plus partnerships with major brands including Vodafone campaigns. What You'll Be Doing Step into an essential administrative role that forms the backbone of successful promotional campaigns. You'll manage winner experiences from start to finish, maintain critical data systems, and support campaign delivery across major UK brands. This isn't just admin - it's your gateway to understanding every aspect of promotional marketing whilst building expertise that opens doors to rapid career progression. Competition Winner Management:Contact competition winners promptly to confirm prize details, terms & conditions, and secure acceptanceCoordinate prize fulfilment between brands and winners whilst maintaining strict GDPR complianceFollow up with winners to collect photos and testimonials for marketing contentCreate engaging winner content for websites, social media, newsletters, and brand communicationsBuild and maintain the "Winners Wall of Fame" showcasing success stories across platformsData Management & GDPR Compliance:Cleanse, password-protect, and securely store competition opt-in data following compliance protocolsTransfer brand data through secure, GDPR-compliant methods including encrypted platformsCreate monthly Data Transfer Consent Forms ensuring proper permissions before data sharingMaintain comprehensive records and audit trails for all data processing activitiesCampaign Support & Reporting:Assist in creating detailed Brand Round-Up Campaign Decks documenting activity across all touchpointsCompile reports covering digital campaigns, newsletters, social media, and print collaborationsGather insights and statistics from multiple platforms, creating analysis spreadsheets as requiredSupport campaign documentation ensuring accuracy across all brand and title partnershipsWebsite Content Management:Update competition websites with winner content, photos, and testimonialsMaintain agency portfolio sites with current campaign activity and brand testimonialsResize and optimise imagery for mobile and desktop viewingApply basic SEO principles during content uploads to improve search performanceDatabase Administration:Maintain comprehensive tracking spreadsheets covering campaign progress and winner recordsUpdate testimonial databases and brand contact informationManage annual contact lists for relationship management and seasonal communicationsCreate detailed activity reports ensuring accuracy across all campaignsProduction Support Opportunities: During training periods, you'll shadow the Head of Production and potentially cover responsibilities for annual leave including campaign brief updates, booking schedule management, client liaison, financial processes (invoicing, payment reconciliation), and maintaining internal tracking systems - providing invaluable exposure to senior-level responsibilities. Essential Skills and Experience:Strong organisational skills with exceptional attention to detailExcellent written communication for client-facing correspondenceProficiency in Microsoft Office/Google Workspace, particularly Excel for data managementAbility to manage multiple tasks simultaneously whilst maintaining accuracyInterest in marketing and eagerness to learn about promotional campaignsPositive attitude and drive to make the role your ownTechnical Platforms:Microsoft Office Suite/Google Workspace (Excel, Word, PowerPoint, Outlook, Teams)Website content management systemsEmail marketing platforms (Mailchimp training provided)Data transfer and security platformsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. What We Offer:Competitive starting salary £23,000 - £25,000 with two pay rises planned for high performers this yearFully remote working arrangements with complete flexibilityDirect mentorship from experienced Head of Production with 14 years of industry expertiseOpportunity to make the role entirely your own - the sky's the limit for driven individualsComprehensive training across promotional marketing, data management, and campaign coordinationSmall supportive team environment where your contributions are immediately recognised and valuedClear progression pathway with exposure to senior production management responsibilitiesYour Marketing Career Journey The promotional marketing industry offers exceptional opportunities for ambitious administrators to rapidly progress into specialist marketing roles. This position provides comprehensive foundation training in campaign management, data compliance, content creation, and client relationship management - skills that are increasingly valuable across all marketing disciplines. With the right attitude and drive, many junior administrators progress quickly into account management, production coordination, or digital marketing specialist roles within growing agencies. This exciting Junior Marketing Administrator opportunity is brought to you by The Opportunity Hub UK - connecting ambitious professionals with career-defining roles.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. This is a remote position.
GENERAL PURPOSE OF THE JOB:
The Prevailing Wage Specialist is primarily responsible for: This position is responsible for state prevailing wage and federal Davis-Bacon Act ("DBA") and Service Contract Act ("SCA") prevailing wage compliance for public works construction projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluate all internal processes related to state and federal public works projects to determine whether information accurately flows from project setup through business operations to allow timely employee paychecks and certified payroll creation. Determine which WTI projects are subject to state prevailing wage requirements through online research, written procedures from various jurisdictions, and legal and consulting support. Identify whether state and federal public works projects are set up by administrative staff with accurate wage determinations, including straight time, overtime, and holiday time rates and calculations. Understand and help implement travel and subsistence calculations for all applicable jurisdictions. Manage compliance with apprenticeship programs for state, local, DBA, and SCA jurisdictions and assist the Training and Development Department with in-house apprenticeship program efforts. Understand, implement, and update accurate fringe benefit calculations, including amortization and offsets, as required by jurisdictions that require such calculations. Ensure that subcontractors, when retained, agree to approved contracts that possess prevailing wage, DBA, and SCA compliance language. Perform periodic audits on adherence to and accuracy of public works compliance processes in place. Remedy gaps or inaccuracies in processes identified in audits. Maintain confidentiality regarding Personally Identifiable Information (PII) of any person as it relates to public works/certified payroll records, Responsible for public works policy development and education of employees involved in administering the internal process. Work on special projects as may be assigned.
EDUCATION:
Bachelor's degree from four-year college or university
EXPERIENCE:
Four to seven years related experience and/or training
SKILLS AND ABILITIES:
Ability to work independently and manage numerous simultaneous requests in a fast-paced environment. Strong analytical, project management, and problem-solving capabilities. Strong organizational skills required Ability to communicate accurately and effectively and build relationships throughout all levels of the organization. Experience with SAP and Excel. Minimal travel may be required. The salary range for applicants in this position generally ranges between $60,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
To provide an efficient, friendly information service to customers attending in person at the housing advice centre, by telephone and email
Accurately administer the housing services systems
Provide advice and support to customers with benefit enquiries, undertaking face to face and over the phone appointments
To respond to customer queries in relation to their homelessness applications
To support the delivery of the Discretionary Welfare Assistance Scheme, providing admin support and liaising with applicants, referral agencies and suppliers
To keep updated with the latest guidance and information and maintain a good working knowledge of all procedures
To work cooperatively with other members of the housing and homelessness service to ensure that customers are given correct advice and are dealt with in line with procedures and policy
To contact other council departments and organisations on behalf of customers, as required to clarify and help resolve customer requests where appropriate
To provide information to a range of organisations including internal departments such as Guildhall Customer Services and planning, to other councils and voluntary and statutory organisations regarding customer applications and enquiries.
Work towards the council’s values, Committed People, Creative Council, Strong Performance, Good Governance, Customer Focus
Aware of councils safeguarding policy and how to report any concerns
Aware of the councils health and safety policy and committed to safe working practices
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Practictioner Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:The role will help you develop key transferable skills and help to instil a good work ethic.
The experience you gain will stand you in good stead for the future and potentially open up options for further employment, if not with the City Council, then with other local authorities and beyond.
We have several employees still with us at the Council that once joined as an apprentice. Our opportunities are open to all employees and we would encourage anyone joining us to continue their career here.Employer Description:This is an exciting time to join Worcester City Council!
We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.
Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.
We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing. We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.
By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Time Management Skills....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Ashford Orbital is part of JCB Motor Group.
Throughout all our JCB Group dealerships in Kent and Sussex, it is our aim to deliver a personal, friendly, caring and professional service to all of our customers, since we are a customer centric business.
At the JCB Group we provide our customers with quality new and used vehicles, full aftercare facilities, fleet, rental and motability services, exceeding a customers automotive expectations. Whether you're just around the corner or across the country, our premium products are here for you. From convenient vehicle delivery to our JCB Concierge service, we go the extra mile and provide the JCB Group difference.
Our Story
Where we've come from and what makes us different?
Back in 1998 our Owner and Managing Director, Jonathan Bischoff, had worked his way up to a Sales & Brand Manager in the local car industry, but thought, "I want to do things differently". Jonathan contacted Volkswagen UK Headquarters, a brand he most respected, and put forward his case. In December 1998 he was selected to become one of the first Volkswagen Sponsored Retailers, and at 28 years old, the youngest. Thus the JCB Group was born with just one showroom, which is now our Head Office, at JCB Medway in Gillingham Business Park.
Over the following years, additional brands, buildings and businesses have been added to the group, expanding it from one brand, one branch to multiple manufacturers, used car and van outlets, car and van rental sites, corporate fleet sales, a van modification collaboration and trade parts centres at over 30 sites in Kent, Sussex and Essex.
Jonathan remains at the head of the company, very much hands on with day-to-day business. Continuing to travel to each branch, meeting with managers and staff on a daily basis.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include:
Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders.
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Responsibilities will include the following:
Peer Mentoring
Undertake regular administrative tasks to support the recruitment, monitoring and evaluation of Mentoring and Peer Support the delivery of the Peer Mentor Service: recruit and train student volunteers, coordinate the peer mentor pairings, monitor the effectiveness of the scheme and work closely with Volunteering and Careers to accredit volunteering hours.
Coordinate Peer Mentoring stands and raise awareness of Mentoring and Study Support activities at university events and student meetings
Liaise with colleagues in the Student Union to further the development of Mentoring and Peer Support programmes
Develop an engaging communications plan and social media marketing strategy for Peer Mentoring and Study Support
Coordinate marketing activities for Peer Mentoring and Study Support
Internal customer support
Liaise with and develop good working relationships with other UWL services and department
Prepare School Board reports with the guidance of the Study
Support department leads
Monitor and respond to Study Support Team and Peer Mentoring email inquiries
Manage and update Study Support department sites and pages
Assist with the coordination of Study Support on-campus activities i.e. Functional Skills Exams, English social café,
Summer School and One Day workshops
Support with the coordination of Study Support Team workshops, in-module workshops and appointment delivery
After training, coordinate Student Hub input for required activitiesPeriodically support with Functional Skills delivery of in-person pre-assessment sessions and exams
Monitor student attendance and engagement with Pre-sessional,
Extended Masters and other EAP courses, as required
Supervising the Graduate Intern and/or Talentbank Staff tasks when recruited to join the team
Management Trainee Responsibilities:
Shadowing experienced team members to observe their work, learning about different roles, and understanding the overall operations of the company Assisting with daily tasks and projects as instructed by department supervisors or managers
Contributing to the development and implementation of operational strategy, ensuring alignment with team objectives and driving continuous improvement
Observing and supporting managers by participating in team activities and learning how to contribute positively within a collaborative working environment
Communicating effectively with colleagues, students, and other stakeholders
Identifying areas for improvement and considering emerging technologies to contribute to the development of more efficient processes
Adhering to and complying with the responsibilities outlined in the Apprenticeship Agreement and Training Plan, including attending regular progress review meetings with the Apprenticeship Coach and Reporting Line Manager ensuring all modules are completed on time including EAP where required
Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety
Work in accordance with UWL’s equality and diversity policies
In addition to the above areas of responsibility the position maybe required to undertake any other reasonable duties relating to the broad scope of the position
Training:Chartered manager (degree) Level 6 (Degree with honours) Apprenticeship Standard:
With 6 hours allocated to off-the-job study
Times to be confirmed
In this apprenticeship role, you’ll work for the UWL Study Support Team and get hands-on experience
You’ll gain new skills and work alongside experienced staff
Your apprenticeship includes regular training within the CLBS at UWL. At least 20% of your working hours will be spent training or studying
Training Outcome:
Operations Manager
Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.
We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992
The College
The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.
LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university.
The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday-Friday, With 6 hours allocated to off-the-job study. Times to be confirmed. ay work evenings and weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Cultural Awareness,Self motivated,Reliable with integrity....Read more...
Join the Surface Access Team in London Luton Airport's Commercial Department as an Apprentice - London Luton Airport Apprenticeship Programme.This is an exciting opportunity through the London Luton Airport Apprenticeship Programme. This opportunity is for local residents from LU1 to LU4 to join the Surface Access team. London Luton Airport are looking for people who really know the town and how it works, ready to roll their sleeves up, and bring fresh ideas into how they plan and improve public transport, walking, and cycling to and from the airport. You'll also be working towards a Level 3 Business Administrator qualification with Bedford College Group.This is your chance to be at the heart of their mission to grow London Luton Airport’s commercial success, through unlocking key transport objectives outlined in their Surface Access Strategy and have a real impact on staff, passengers, partners, and business performance. As part of the dynamic and fast-paced Commercial directorate you will also have the opportunity to work with other teams including Car Parking, Retail, Revenue & Strategy, and Commercial Property; adapting to business needs and getting a 360° insight into how the airport’s Commercial directorate works.About the ApprenticeshipThe Level 3 Business Administrator Apprenticeship will give you the skills and knowledge to provide high-quality business support and coordination in a large, dynamic organisation. You'll learn how to manage information, support commercial decision-making, and gain valuable hands-on experience at the airport.Your Role at London Luton Airport Will Include:• Supporting the Surface Access team with day-to-day administrative tasks.• Assisting in the preparation of reports, presentations, and business proposals for transport operators and other key collaboration partners.• Conducting research on new transport route opportunities to support business development initiatives.• Collaborating with Marketing, Sustainability, Procurement, Finance, and Legal teams to deliver on our key transport objectives.• Helping to coordinate meetings, minute-taking, and following up on actions.• Supporting our Travel Plan Executive in the delivery of Staff Travel initiatives, events and engagement campaigns• Contributing to the preparation of commercial agreements and documentation.• Supporting the organisation of partner visits, events, and promotional activities• Assisting in updating internal systems and databases with accurate information• Tracking spend and highlighting any budget risks to leaders• Supporting the team in preparing submissions for awards and industry accreditations• Assisting with internal communications to share commercial updates with colleaguesHelping to organise travel, logistics, and other arrangements for the Aviation Commercial teamTraining & Qualification• You will be enrolled in the Level 3 Business Administrator Apprenticeship with Bedford College, where you'll gain specialist knowledge in business operations, administration, stakeholder engagement, and compliance.• Delivered by an accredited provider, blending on-the-job experience with classroom learningThe successful apprentice will attend 10 mandatory monthly delivery sessions in college from 9.30am to 4.30pm, apprentices can attend Bedford or Dunstable campus and will cover topics such as: • Introduction, Managing Performance, Professionalism and Quality • The Organisation, Value of your Skills and Personal Qualities • Legislation, Regulations, Policies, Procedures and Processes • IT, Record and Document Production Skills • Stakeholders, Communication and Interpersonal Skills • Planning and Organisation • Business Fundamentals including Decision Making and Problem SolvingTraining:- Level 3 Business Administration apprenticeship- Level 2 Functional Skills English and maths if requiredTraining Outcome:Pathway to a junior level transport/surface access role, such as Transport Planning Coordinator, Upon successful completion of the apprenticeship.Employer Description:London Luton AirportWorking Hours :Mon-Fri; 9.00am-5.30pmSkills: communication skills....Read more...
