As an Office Administrator no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
Customer Service Advisor
We are seeking a motivated and dynamic individual to join our team as a Customer Service Advisor / Front Office Support & Logistics Coordinator / Administrator. Reporting directly to the Branch Manager, this role is a key support position within the front office team. You will be responsible for handling a range of tasks, ensuring strong customer service delivery, and managing our van fleet and logistics operations.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: Up to £29K DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Handle customer telephone and email inquiries, processing sales orders.
Oversee the smooth transition of orders from customer to warehouse for packing and fulfilment.
Assist customers with product returns, invoice queries, and future product requirements.
Coordinate trade customer collections and retail sales.
Work closely with the field sales team on quotations, pricing, and order fulfilment.
Excellent customer service and communication skills (telephone and email).
Proficient in MS Office (Word, Excel, Outlook) and ERP software.
Experience in handling sales orders, returns processing, and credit approvals.
A proactive attitude towards continuous improvement, health and safety, and professional development.
Ability to effectively manage multiple tasks and work both independently and in a team environment.
Apply in Confidence:
To apply for the position of Customer Service Advisor role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
Job Ref: 4247RC Customer Service Advisor....Read more...
Customer Service Advisor
We are seeking a motivated and dynamic individual to join our team as a Customer Service Advisor / Front Office Support & Logistics Coordinator / Administrator. Reporting directly to the Branch Manager, this role is a key support position within the front office team. You will be responsible for handling a range of tasks, ensuring strong customer service delivery, and managing our van fleet and logistics operations.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: Up to £29K DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Handle customer telephone and email inquiries, processing sales orders.
Oversee the smooth transition of orders from customer to warehouse for packing and fulfilment.
Assist customers with product returns, invoice queries, and future product requirements.
Coordinate trade customer collections and retail sales.
Work closely with the field sales team on quotations, pricing, and order fulfilment.
Excellent customer service and communication skills (telephone and email).
Proficient in MS Office (Word, Excel, Outlook) and ERP software.
Experience in handling sales orders, returns processing, and credit approvals.
A proactive attitude towards continuous improvement, health and safety, and professional development.
Ability to effectively manage multiple tasks and work both independently and in a team environment.
Apply in Confidence:
To apply for the position of Customer Service Advisor role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
Job Ref: 4247RC Customer Service Advisor....Read more...
Main duties to include:
Ensuring file management is in accordance with Quality Procedures Manual, LAA Contract, CQS and Lexcel/SQM requirements.
Reception duties and assisting reception staff.
Assisting accounts staff.
Liaising with clients in person and by telephone in a professional and friendly manner in keeping with the firm’s standards for client care.
Liaising with others by telephone.
Arranging mail dispatch by post, hand, email, fax or Document Exchange.
Accurate recording of the firm’s records in respect of archived files, wills, deeds and other like documents to include proper storage and retrieval of the same.
Time recording and maintaining up to date time records as appropriate.
Photocopying, including numbering, colouring, binding of copies as required.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Consumables ordering.
Daily filing including file opening and closing.
Contributing to maintaining a safe and healthy working environment.
Preparing refreshments for Partners, fee earners, clients and visitors for internal meetings, seminars etc.
Contributing to maintaining and improving office policies and procedures.
Ensuring compliance with Equality and Diversity Policy.
Working in any branch office as may from time to time be required by the firm.
Any other duties which from time to time are required by the firm.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
IT
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship.Employer Description:Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.Working Hours :Monday - Friday - 9:00 AM - 5:00 PM, with 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
We are looking for somebody to join the team as a “blank canvas” and train them through business administration, basic accounts, assisting contract the management team. Its would be an all-encompassing role to cover all aspects of the business to ensure you know the business from top to bottom.
As well as college work to help you achieve your and our goals you will shadow and be given experience from each member of the team. We will also give you an overview of the engineering side of the business and show you the products we produce and their purpose to give you a greater level of confidence in your work.
At the start of the day the office will be busy with engineers getting their work for the day and bringing in information from the previous day, this will then follow on to processing their paperwork and preparing work files for invoicing. You will then be involved in the admin’ section speaking to clients and suppliers, raising jobs from clients instruction, updating clients via emails, telephone calls or producing spreadsheets, assisting in arranging the engineers workload diary, through to assisting in the accounts department raising sales invoices, raising plant/material purchase orders and processing incoming invoices and finally filing paperwork away.Training:Full Business Administrator Level 3 All training to take place at the employer's premises.Training Outcome:We are looking at this to be a permanent role, the same as our engineering apprentices have been. We wish to train an apprentice to be a valued integral member of the business.Employer Description:We started as a business in 1966 in Glasgow before adding another five branches to achieve national coverage.
We are still run by the same families that started the business.
We have a varied range of clients such as the Ministry of Defence, Ministry of Justice, chemical plants, nuclear power stations, call centres, high street national retailers.
We manufacture, install, service and repair automatic doors, roller shutters, glazed aluminium shop fronts.
We run a metal fabrication section within our branch and also do industrial roofing and fencing.
Working Hours :07:30 to 16:00 or 08:00 to 16:30.Skills: Administrative skills,Communication skills,Creative,Customer Care,IT,Non-judgmental,Number skills,Organisation skills,Patience,Presentation skills,Team working....Read more...
Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
