Key Responsibilities:
1. Administrative Support: • Handle incoming inquiries via phone, email, and in-person meetings, providing professional and courteous assistance to clients and colleagues• Prepare data for tenancy agreements and references, which will also include liaising with tenants and guarantors• Coordinate appointments, property viewings, and inspections, ensuring schedules are efficiently managed
2. Property Management: • Assist in the management of rental properties, including arranging works• Conduct property inspections and maintenance checks, addressing any issues promptly and coordinating repairs when necessary• Maintain a thorough understanding of relevant laws and regulations pertaining to property management in EnglandTraining:Training:
Level 3 Business Administrator Apprenticeship Standards & Estate Agent CePap Qualification which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Estate Agents online course (CePap) will be 15 modules to complete, as below;
Handling tenants' enquiries
Handling buyers’ enquiries
Handling landlord enquiries
Negotiator sales
Sales skills
Customer service
Compliance
Letting legislation
Estate agency legislation
Property law
Negotiating a lease
Negotiating in estate agency
Anti–money laundering
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment.Working Hours :Monday - Friday - 9:30 AM - 5:30 PM (there may be the occasional Saturday required).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
This is an excellent opportunity to work as part of a highly skilled team that is committed to quality. You will train to become a qualified Vehicle Damage Panel Technician; the successful candidate can expect a high-quality training package with excellent career prospects. You will work independently and as part of a team following a defined process, using the skills to correctly identify the different body panel types and have the ability to use the correct repair tools to carry out the work to the highest possible standard.
You will receive training and support throughout your qualification the successful candidate will learn to remove, repair and replace vehicle body panels and components of the vehicle safely and efficiently, using a variety of body repair panel tools, equipment and devices. Duties to include:
Assessing a vehicle to establish the extent of damage.
Based on the initial assessment, deciding whether to repair or replace bodywork
Removing damaged panels
Refitting new/repaired panels
Repairing damaged bodywork using traditional dolly and hammer or more modern techniques
Repairing small dents, holes or corroded areas using a compound filler
A certain amount of administration and customer interaction is also required:
Keeping a record of work carried out and time taken.
Liaising with the customer or insurance company
Providing quotations and estimations
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:As a company we are committed to providing development and training opportunities to our employees.
This apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career within our company.Employer Description:Collision is BS10125 approved. This standard outlines the processes and procedures to enable body shops to deliver safe and efficient repairs. Vehicle repair centres who achieve this accreditation are committed to carrying out work only to the highest standards. We are so confident, that all our work comes with a complimentary full ownership warranty.Working Hours :Monday - Friday
08:30 - 17:00
30 lunchSkills: Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Assist with Aerospace quality administration functions.
Assist with contract review and certification checks activities and deal with any quality issues generated to a satisfactory conclusion
Liaise with our sales team and fellow engineers to ensure customer requirements are being met whilst carrying out overchecks
Carry out administrative duties as required within the quality-aerospace department
Have a flexible work attitude to help cover within the technical department where deemed capable when required
Follow the training you received when using any work items given to you
Take reasonable care of your own and other people’s health and safety
Co-operate with your employer on health and safety
Tell someone (supervisor, or health and safety representative) if you think the work or inadequate precautions are putting anyone’s health and safety at serious risk
Support the company with environmental initiatives and any compliance issues
Training:Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for EducationTraining Outcome:View to receive a contract at the end of a successful apprenticeship should there be a position available.Employer Description:voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its head quarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Aerospace division.Working Hours :35 hours per week
08.30 – 16.30 Monday to Thursday and 08.30 – 13.30 on Friday with 30 minutes for lunch Monday to Thursday, However, you must be flexible and work overtime when necessary to meet the business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Front-of-house reception duties
General administration and clerical support
Managing communications including calls, emails, and post
Drafting documents and correspondence to a high standard
Supporting the senior leadership team with administrative tasks
Maintaining confidentiality and safeguarding at all times
Desired Skills & Personal Qualities:
Strong written and verbal communication skills
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Experience in customer service or administration (desirable)
Knowledge of school systems and safeguarding practices (beneficial but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am till 3:30 pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
Provide first line IT support to over 130 businesses across Yorkshire and beyond both remote and on site.
To organise your own time and self-manage your workload, ensuring all time spent on a job is logged.
Visit client’s sites as and when required.
Preparing laptops to go to customers sites, diagnosing problems with laptops that have come in, including configuring new laptops, replacing parts on used laptops to then return to customers.
Install client OS systems to new laptops, install software and hardware programmes to laptops including Office 365, Azure AD.
Work with a number of network devices including routers, leased lines, creating firewalls, setting up VPN’s, DHCP, DNS, VLANS, TCP/IP.
Managing customer expectations, giving realistic timeframes and advice.
Create, manage and escalate tickets to helpdesk when needed using RMM and PSA in line with SLA.
Conduct software updates virtually by remoting into users or in person on site or with PC’s brought to the office.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Permanent employment after successful completion of apprenticeship.Employer Description:AFP Technology is looking for motivated and curious individuals to join our team as IT Apprentice. This is a fantastic opportunity to gain hands-on experience, learn from industry professionals, and build a foundation in IT support, all while earning and working towards a recognised qualification.Working Hours :Monday to Thursday 9am – 5pm, Friday 9am – 4:30pmSkills: IT skills....Read more...
Providing support to all staff onsite and remotely.
Help the Helpdesk Management Team with continued business improvements.
Communicate daily to clients with open tickets.
Being an available onsite resource 5 days a week, to be hands-on to resolve all IT problems.
Managing the client’s expectations with ongoing tickets.
Ensure all client-related problems are logged correctly.
Inform the Lead Engineer of any tickets requiring escalations.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
There is a strong possibility of gaining a full-time role once you have successfully completed the apprenticeship
Employer Description:Planet IT are an award winner leading IT company offering complete out-sourced IT solutions to organisations across the UK and Europe. Based on Milton Park, Oxford, we provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and our technicians are highly skilled in planning, implementing and trouble shooting.
Planet IT strive to become one of the top places to work in the UK – in fact, we believe that we already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, we really do call ourselves the Planet Family.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills....Read more...
To support multiple functions, including sales specialists, presales, technical support, and transition management, to deliver project tasks in line with project timescales. Ensuring that all actions and tasks meet the customers’ requirements
Collaborate with internal and external teams, including sales specialists, presales, technical support, and transition management, to deliver solutions to Ricoh customers, to support Ricoh to be a workspace value-added integrator
As a subject matter expert on Ricoh customers, undertake internal projects on a variety of subjects, both technical and data-driven, that provide insight into the changing requirements of current and future customers. Providing insight into how Ricoh can deliver innovative solutions to answer real business problems in the marketplace
To learn and work with different technologies, to create solutions for our customers that meet their current and future needs, to solve problems and provide accurate, complex, scalable applications that help our business and clients gain new insights and support Ricoh to be a workspace value-added integrator
To utilise data, alongside emerging technologies, to grow our customer offering, develop technology and systems, improve processes and underpin governance
To collaborate with teams across the business to elevate all of our digital factory offerings by providing reliable, scalable platforms for data solutions.
Training:The apprentice will complete their training digitally via Microsoft Teams, although there will be opportunities to meet and work collaboratively at Landmark events. Modules are completed monthly, with regular ePortfolio submissions. Training Outcome:
Digital Consultant
Technology Consultant
Data Scientist
Employer Description:Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.Working Hours :Monday to Friday. Ricoh offers a flexible and hybrid working policy, although it is recommended hours should be completed between 8am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Duties will include:
Front of house/reception
General office admin.
Telephone support – contacting participants.
Liaising with partner agencies
Diary management and maintaining close working relationships with advisors
Meeting & greeting customers
RESTART Scheme contract support/duties can vary.
Basic IAG.
Requirements
Confident telephone manner
Excellent IT skills
Organisational skills
Diary management
Grade 9-4 in maths and English
Training:You will achieve the Level 3 Business Administration Apprenticeship Standard.
There are workshops that you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.Training Outcome:There will be ongoing opportunities for career progression following completion of the apprenticeship for the right candidate.Employer Description:Get Set UK is an award-winning employability, skills, and health services provider. Founded in 2009 by Thomas Harley and Ammar Yousef, with one aim: to support and enable everyone to maximise their employment and career potential. Through a range of successfully delivered government funded programmes, we support people in making positive changes in their lives. We use innovative and creative solutions to improve individual’s skills, as well as information, advice and guidance, job opportunities, and training to help them succeed and build a better future. Innovative delivery models, a strong community presence and effective employer and partner/third sector relationships are at the heart of our service. Training and apprenticeships are a key part of the back to work journey. In 2022 we acquired TheLightBulb Ltd, an independent training About the employer provider specialising in Apprenticeships and Adult Education across Essex and the East of England. During the same year, we relaunched our health division, The Working Well Service, with a mission of assisting organisations and business leaders in managing workplace wellbeing in order to improve productivity, reduce staff turnover and absenteeism, and fight mental health stigma. We’re at the start of a very exciting journey, to provide opportunities to those who need it most.Working Hours :Monday - Friday 9am-5pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
General Office Administration
Answer and direct phone calls, take messages, and handle correspondence
Maintain office supplies and equipment
Organise and schedule meetings, appointments, and staff calendars
Prepare meeting rooms and manage logistics for internal and client meetings
Open post and file digitally
Document & File Management
Create, update, and maintain client files in both paper and digital formats
Assist with the preparation and formatting of reports, invoices, and financial documents
Handle sensitive and confidential information in accordance with data protection regulations
Preparing Engagement Letters and undertake AML checks
Ensure all Onboarding and Disengagement tasks are complete
Prepare Disengagement Letters
Client Support
Greet and assist clients in person, via phone, and by email
Handle initial client queries and direct them to the appropriate staff member
Support onboarding of new clients by gathering necessary documentation
Financial & Compliance Support
Assist with the preparation and sending of invoices and statements
Help monitor deadlines for tax returns, VAT submissions, and other compliance requirements
Liaise with HMRC and other third parties when needed
Submit Confirmation Statements and other documents to Companies House
Chase debtors and take payments over the phone
Team Support
Support accountants and partners with diary management and ad hoc tasks
Assist with the onboarding and orientation of new team members
Contribute to maintaining a clean, organised, and professional office environment
Training:Business Administrator Level 3.
The apprenticeship will be delivered in the workplace.Training Outcome:On completion of the Business Administration apprenticeship there could be an option to progress onto a finance apprenticeship to include bookkeeping and payroll responsibilities.Employer Description:We are an accounting firm providing tax services to a variation of clients. Our firm is made up of a small team of 9 working across 2 offices, one in Appley bridge and one in Ashton-in-Makerfield.Working Hours :Monday to Friday 9am - 5pm with a 1-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Support for pupils:
To attend to the educational, personal and social needs of pupils and any other requirements depending on the pupil’s needs and, wherever possible, make these part of the learning experience (this may include toileting, other hygiene needs, help with dressing and/or assisting with feeding if necessary)
Under agreed school procedures, to give first aid/medicine where necessary; assist with programmes of special care under the direction of the appropriate specialist
To promote and support the inclusion of all pupils in the learning activities in which they are involved
Whilst there may be a specific requirement to support a named pupil or pupils with a Statement of Special Educational Needs, support to other pupils may also be required, at the direction of the Head Teacher
To assist with preparation for school visits and the supervision of pupils on such visits, as directed by the teacher
Support for Teachers:
To assist in the efficient preparation, maintenance and use of classroom teaching materials and equipment, including organising the use of audio/visual and ICT equipment, bearing in mind the efficient use of school resources (this may include photocopying, arranging displays of work etc.)
To assist teachers with educational activities in the classroom to support pupils’ learning and development
To work with individuals and groups to support expectations of acceptable personal and social behaviour and on basic tasks to help to make these part of the learning experience
To assist with record-keeping on pupils as required, including information on 1 pupil progress
To assist the class teacher in delivering IEPs as necessary.
Support for the School:
To work effectively with colleagues as part of a team; at all times working within the school’s policies and procedures
To assist in the general efficient operation of the school, including providing cover for other support staff where necessary and as directed the Head Teacher / Manager
To attend staff meeting, participate in performance management arrangements and undertake training and development activities
To maintain confidentiality at all times in respect of school-related matters and to prevent disclosure of confidential or sensitive information
To undertake tasks of a similar nature and level, as directed by the Head Teacher / Manager
Training:Teaching Assistant Level 3 Apprenticeship Standard:
Training will take place at the workplace; you will have a 2 hour tutorial every 2 weeks; these will be a mixture of online and face to face
Training Outcome:
Qualified teaching assistant within the school; opportunities to progress further within education HLTA - teaching
Employer Description:Kidz Zone Club work with a range of schools to support with educational and childcare provisionWorking Hours :Monday - Friday term time only.
8.30am - 3.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Through effective learning strategies, support all pupils to participate in learning activities. This will involve being aware of pupils’ needs, using appropriate equipment and materials and modifying resources as necessary to support pupils to participate and progress
Contribute to the planning and evaluation of teaching and learning activities by being clear of own role in delivery, sharing realistic ideas, offering constructive suggestions and giving feedback where appropriate
Support pupils by having an awareness of individual needs, learning targets, and the relevant support required to assist pupils’ development, offering encouragement and feedback where appropriate
Contribute to the implementation of an effective behaviour management strategy, applying it fairly and consistently within clear boundaries and reinforcing positive aspects of behaviour
Provide literacy and numeracy support to individuals and groups to enable them to access the wider curriculum, whilst monitoring progress and dealing with challenges as they arise
You will also provide support to our Teachers, Curriculum and the wider School when required
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Teaching Assistant Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Permanent employment upon successful completion of your apprenticeship and application for role
Employer Description:An introduction to Charnock Hall Primary Academy
Charnock first opened in 1949. Since then it has undergone many changes to get to its current form of a primary school for children aged 4 to 11 years, Reception (Foundation Stage 2) to Year 6, with a capacity for 420 pupils (60 in each year group).
In 2017, Charnock became part of the L.E.A.D. Academy Trust . In January 2020, CHPA received its first Ofsted inspection since joining the Trust, and we were judged as being GOOD in all areas of the inspection criteria.
As soon as pupils enter CHPA in Reception, we work with pupils to develop them in becoming effective, life-long learners and aim to do this through offering learning experiences that are relevant, fun and allow them to be involved in their own learning as fully as possible. We talk with pupils regularly about ‘learning how to learn’ and giving them opportunities to take their learning in the direction that they wish to go. They are fully involved in shaping and directing the curriculum as this is a key feature of how pupils learn at CHPAWorking Hours :Monday - Friday, 8.30am - 3.30pm
Times may change due to working schedulesSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Are you a confident and analytical individual with a flair for identifying market trends? We are working with a long established and successful FMCG family business focusing on offering a first-class service. They are looking for a Category Manager who can turn all category and shopper data into actionable insights with retailers. This is a full time, permanent role, based onsite every day in Banbury.
As the Category Manager you will be responsible for:
Customer collaboration
Cementing your position as key independent advisor with your buyers, building and maintaining strong relationships
Becoming the category champion by not only delivering monthly updates to your accounts, but by proactively analysing performance, consistently providing an insightful and challenging view on the category
Actively reviewing customer and market data, optimising range and space in with retail/wholesale partners
Flagging risks and opportunities with distribution, to account managers and ensure robust recommendations on future promotional strategy or ranging, including the support of NPD
Inputting into development and evolution of top-line category vision for customer use
Data analysis – not just churning the numbers but telling the story behind them too
Helping to train and coach the rest of the business to make the best possible use of data and insights, so being self-sufficient when it comes to understanding the data will be key
Being outcome focused; results driven
Ability to prioritise quickly in a fast moving, entrepreneurial environment
Happy to roll sleeves up and get stuck in – this is a small team and we need people who are happy to do everything from churning the data to developing the best way to do things to set ourselves up for future growth
As Category Manager you must be/have:
A great communicator and story-teller, comfortable building and presenting data, making firm and insightful recommendations as you go
A proven track record of delivering results and can point to significant insight-led wins and projects helping drive value in your business
Knowledgeable about how to build strong, long-lasting internal and external relationships
Delivering customer-centric solutions to exceed business goals that benefit both parties
Experienced working in category management within the FMCG industry, a bonus if you have experience from a Household, health or beauty category
Comfortable using Kantar/Nielsen/IRI/Circana/Sales Out data
FMCG experience in a category-based role
Experienced in a customer facing category role delivering growth for customers is essential
You will be joining a fast-paced organisation which offers a culture of talent management, career progression, personal development plans and appraisals to keep you on track with your career journey. You will be offered a competitive salary of £45000 and up to 20% bonus (non-contractual).
....Read more...
Technology Manager - Hospitality Dorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand. In a rare and exciting opportunity, we’re looking for an experienced IT or Hospitality Technology Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the Hospitality Technology Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects. From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech. This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech. The role: • Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. • Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals. Experience: • Proven leadership in IT or technical project management • Deep experience with hospitality systems (EPOS, booking, CRM, etc.) • Strong Microsoft Cloud 365 and virtualisation experience • Excellent communication skills (technical and non-technical) • Experience in change/project management and vendor relations Technical Experience • Cloud IaaS/SaaS • Microsoft Power Platform, scripting, automation • Cybersecurity awareness & compliance • Digital storage, servers, workstations • IT support desk and service management....Read more...
Key ResponsibilitiesAs a Business Administration Apprentice, you will support the administrative elements of the Operations and Clinical team’s work, including:
Assisting with general administrative tasks, including supporting our training programmes and Young Ambassador team, answering phone calls, responding to emails, and managing correspondence
Maintaining accurate records and databases, ensuring information is up to date and stored securely
Supporting the coordination of meetings, including sending diary invitations and taking minutes
Helping to manage charity resources, including ordering office supplies, maintaining inventory, paying and recording invoices
Assisting with fundraising, marketing, and communications activities, including social media updates and event planning
Providing support to the counselling team by managing appointment bookings and ensuring necessary paperwork is completed
Handling confidential information in line with GDPR and safeguarding policies
Contributing to the overall efficiency and effectiveness of the organisation by identifying opportunities for process improvement
Managing correspondence, scheduling meetings, subscriptions, and organising office activities e.g. Team meeting report and agenda templates
Support to compile and complete monthly and quarterly statistical reports (training provided)
Providing ad hoc, general IT support to the staff team
Attend and contribute to monthly full team meetings
Training:
Online remote delivery
Training Outcome:
To be retained as an employee after successful completion of the programme, will be dependent on performance and progression on programme and workplace
Employer Description:No5 is a Young People’s Counselling Charity based in central Reading. We are seeking an enthusiastic and motivated Apprentice Business Administrator to work based within our Operations team across the whole organisation. This is a fantastic opportunity for someone that is keen to develop their skills in business administration while supporting the vital work of a mental health charity.Working Hours :Workings hours on Tuesday, Wednesday and Thursday with an additional day in the week - hours to be confirmed upon appointmentSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Helpdesk Administrator - Glasgow - Salary up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:£27,000Hybrid opportunity25 days holiday plus bank holidays Company pension....Read more...
Comprehensive Training: Get all the tools and support you need to excel in telesales
Career Progression: Opportunities for growth Dynamic Team
Environment: Work alongside a supportive team
Ongoing Development: Learn new skills and build your sales career
If you’re ready to jumpstart your career and join a thriving team, we’d love to hear from you!Training:As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What You’ll Be Doing:
Outbound Sales Calls: Engage with potential customers to promote and sell our products/services, and create new business opportunities
Customer Relationship Building: Develop and maintain positive relationships with clients, ensuring excellent service and customer satisfaction
Lead Generation: Assist in identifying and qualifying leads, reaching out to new prospects, and setting up meetings or calls for the sales team
Product Knowledge: Learn about our products and services to effectively communicate their benefits to customers
Sales Reporting & Administration: Maintain accurate records of sales calls, customer interactions, and follow-up actions
Team Collaboration: Work closely with your colleagues and sales managers to achieve monthly targets and goals
Training & Development: Receive hands-on training and guidance from experienced team members to help you succeed in your role
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Your training course:
IT Technical Salesperson Level 3 Apprenticeship Standard: Equal to Level 3 (A level)
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources.
This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday. 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
The successful applicant will gain experience in all aspects of being an optical assistant in an optometrist practice.As a well respected independent opticians, we would be delighted to help the candidate grow in the industry and develop their skills to become a valued member of our team.
An optical assistant works under supervision in an optical practice to assist people with choosing frames and lenses. They will also carry out initial assessments before an eye examination such as autorefraction and checking eye pressures as well some supplementary checks, such as Ocular Coherence Tomography, visual field analysis and ultra wide fundus imaging. They will also help in the day to day running of the practice by making appointments and helping patients with queries.
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice.
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision.
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
Making adjustments to customers spectacle frames using the correct tools to ensure stability and comfort.
Basic frame repairs.
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements .
Ordering prescription glasses and contact lenses in for the customer.
Correct completion of NHS paperwork and written records in-line with company procedures.
Making follow up appointments for customers.
Use a focimetre to find the prescription from spectacles.
Communicate contact lenses suitability, features and benefits.
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
Explaining offers and products to customers.
Taking payments from customers.
Being able to problem solve with basic optical concerns.
Understanding business KPIs and how they affect the practices profitability.
Training:One day per week - online learning.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:Youngs Opticians has provided exceptional vision care to the people of Stanley for over 50 years. We provide excellent eye care to all ages, with comprehensive vision and eye health exams as well as supplying a wide range of designer eyewear. We are experienced, professional Optometrists and take pride in offering an excellent service to all of our customers whether they are looking for glasses, contact lenses or simply just an eye test.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Saturday, 9.00am - 12:30pm (can be flexible).Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
This is a varied role supporting the Commercial and New Product function within Olympus Global.
The duties and responsibilities are as follows;
Answering incoming sales calls and responding to email enquiries
Administration and control of request for quotations (RFQ’s) from customers for new products and projects
Reviewing of supplier quotations with technical team to ensure that feasibility documents have been completed and that any issues are addressed
Ensure smooth handover of products/projects to customer service and material planning teams
Liaising with Technical team regarding selecting appropriate suppliers for projects from current approved supplier files
Processing of customer orders, quotations or returns using CRM and ERP systems (NetSuite)
Entering of Sales Orders onto Company’s computer system (Manually and Scanned)
Allocation of stock; First In, First Out (FIFO)
Reviewing maintaining customer kanban/consignment planners to ensure up-to-date and relevant. Proposing amendments where necessary
Communicating with the warehouse and the logistics team to ensure timely delivery
Provide updates to customers on order updates and/or delays and on lead times where necessary
Manage paperwork, including invoices, sales orders, purchase orders
Process data accurately using our internal systems
Building excellent rapport with customers to ensure ongoing business relationships
Associated filing and administration tasks
All other tasks deemed appropriate within your skill level
To ensure effective working relationships, which are key to role, you will;
Liaise with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensure effective working relationships and co-ordination to provide necessary information for reporting purposes
Establish effective working relationships with our customers and suppliers
Training:
All training for your apprenticeship will take place in the workplace, there will be no day release to College required
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you on your apprenticeship
Training Outcome:Further professional development within Commercial and NPI upon successful completion on your apprenticeship.Employer Description:Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.Working Hours :Monday to Thursday, 07:30 - 16:30.
Friday, 07:30 - 12:00.Skills: Communication skills,IT skills,Team working,Initiative,Prepared for industry change,Interest in engineering,Interest in logistics,Written skills,Accuracy,Eagerness to learn,Proactive....Read more...
Key responsibilities:
To provide a professional service to all customers.
To ensure all incidents are being actioned relevant to the priority assigned to them.
To monitor incidents and keep the number of outstanding, to a minimum.
To prioritise all incidents and have the ability to understand the difference between non-urgent and critical.
Capture tasks, document and store them in the knowledgebase.
Utilise the tools available to log incidents, monitor devices and use the patch management system.
Problem-solving - to be able to break a problem down and reach a fix.
To allocate incidents to 2nd line Support where appropriate and monitor progress.
To assist the IT team with day-to-day tasks as and when required.
Configure computers based on a customer specification.
Create estimates and order, when approved, customer consumables and peripherals.
Gather evidence of problems with infrastructure elements and look to achieve a high percentage of first-time fixes.
Present a positive image and thereby help users and management to have confidence in the IT service.
To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc.
To be aware of planned changes such as Project activities and ensure appropriate actions are taken to maintain and/or improve existing service levels.
To liaise closely with 3rd Party Suppliers of Support Services.
To administer mobile phones, broadband and IPT services.
The role will involve contact with:
Customers.
2nd Line Support both Internal and External.
Suppliers – Hardware and Software.
Essential skills, characteristics and experience
Experience of working in a similar environment is desirable but not essential.
Good influencing, presentation and communication skills, with all levels of staff, will be required, along with the ability to problem-solve.
Computer literacy is essential, and you must be organised and show attention to detail. Experience of desktop computers and associated software, ideally Microsoft and Lotus Notes is required.
Ability to work unsupervised.
A good telephone manner is an essential part of the role along with people skills.
Ability to handle a crisis but remain calm and polite at all times, maintaining a professional service throughout.
Training:Expected duration: 16 months.
Apprenticeship level: Level 3 (Advanced).
Programme: Information Communications Technician.
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:For over ten years, Driffield IT Company Frost Consultants has utilised our experience, technical expertise, and know-how, to simplify IT for our clients by removing complexity and adopting a positive, flexible approach to solving their IT challenges.
We provide a full suite of managed IT services to assist your business with all aspects of IT and IP CCTV ranging from IT Systems & Infrastructure, managed IT solutions, cloud IT, IT hardware and software solutions to communications and CCTV solutions and security.
Understanding the unique IT requirements of various industries allows us to gain deep insight into our clients' business objectives, future strategies, and operational processes. This knowledge enables us to deliver tailored IT services that effectively support their needs.
We deliver IT services and CCTV solutions to organisations based in towns such as Driffield, Beverley, Hornsea, Bridlington and Pocklington as well as counties such as East Yorkshire and North & North-East Lincolnshire.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Presentation skills,Initiative,Patience,Good telephone manner....Read more...
You will support Choice Care’s mission to provide outstanding care services by ensuring that essential applications and data systems run smoothly, efficiently, and securely. This role will provide a foundation in application management, data processes, user support, and integration between systems.
System Support and Administration:
Assist in the management, configuration, and maintenance of core business applications, such as:
ChoicePeople (HR system)
Talos 360 (Recruitment platform)
ChoiceNourish (Digital Care platform)
ChoiceConnect (SharePoint-based data sharing)
Choice Hub (Employee Engagement platform)
Other business-critical applications as required
Provide first-line support for application-related queries, escalating complex issues where necessary
Help manage user access and permissions using systems such as Microsoft Entra ID, ensuring starters, movers, and leavers processes are executed accurately
Data Processes and Management:
Support data cleansing and validation to ensure data accuracy across applications
Assist in generating reports and visualisations to aid decision-making
Help with troubleshooting and resolving data-related issues within systems
Automation and Integration:
Assist in developing workflows to automate repetitive tasks and improve efficiency
Support the integration of applications to ensure seamless data flow between systems
Learning and Development:
Participate in structured training and on-the-job learning as part of the apprenticeship program
Work with experienced professionals to develop your knowledge of systems, applications, and data management
Stakeholder Engagement:
Respond to user queries professionally, providing clear guidance and support
Collaborate with external vendors to address system issues or implement changes
Additional Duties:
This is not an exhaustive list, and you may be required to perform other duties as assigned by management
Perform related duties as assigned, within your scope of practice, as the role matures
Training:
Expected duration: 21 months
Apprenticeship level: Higher (Level 4)
Programme: Applications Support Lead
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Applications Support Lead standard. The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/applications-support-lead-v1-0
Learning about systems administration, application support, and data management
Studying IT best practices, cybersecurity principles, and troubleshooting techniques
Completing assignments and assessments to demonstrate skills and knowledge
Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined clssroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified Application Support Lead.Employer Description:We provide specialist care and support for people with learning disabilities, autism, mental health conditions and associated complex needs. Our purpose is to help everyone in our care to live safe, happy, meaningful and fulfilled lives, regardless of their challenges, where they're valued, respected, listened to and supported, living as independently as possible.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Desire to learn and develop,Organisational Skills,Time management....Read more...
Redline are looking for a Mansfield based Quality Engineer to help drive excellence across our inspection processes and ensure total compliance with industry, customer, and internal standards.
As a Quality Engineer, you'll play a pivotal role in auditing our inspection operations, verifying that Automated Test Equipment (ATE) programmes meet specifications, and supporting a culture of continuous improvement. You will work closely with inspection teams, engineers, and management to maintain quality and compliance in everything we do.
Key responsibilities of the Quality Engineer, based in Mansfield:
Audit inspection activities to ensure compliance with internal procedures and industry standards
Monitor ATE test programme integrity and validate parameters against approved specs
Conduct internal audits across departments and product lines
Document audit findings and support root cause analysis and CAPA initiatives
Collaborate with production and engineering teams to promote best practices and process improvements
Support external audits and provide compliance documentation
What we are looking for in the Quality Engineer:
A detail-oriented, analytical thinker with strong documentation skills
Experience in quality assurance, inspection, or compliance auditing in manufacturing
Confidence interpreting technical drawings and test specifications
Knowledge of ATE systems and test program logic
Excellent communication skills and a team-oriented mindset
If this Mansfield based Quality Engineer job could be of interest to yourself, send your CV to bwiles@redlinegroup.Com or call 01582 878816 / 07471181784.....Read more...
Duties will include, but will not be limited to:
Bookkeeping using cloud-based systems
Preparing and submitting VAT returns
Preparing Self-Assessment tax returns
Preparing sole trader accounts
Other duties as required to support the team
Training:
The Apprentice will work towards their Apprenticeship Standard in AAT.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Day Release programme, which means you will attend Lincoln College, one day per week, term time only. This will fall within your contracted working hours.
Training Outcome:There is the opportunity for the role to develop with experience and for the individual to progress and grow with the business, supported by our in-house training programme. We are looking to make this a permanent role for the right candidate.Employer Description:TaxAssist Accountants specialises in providing accountancy services, tax
returns, payroll, bookkeeping and tax advice to small businesses, as well as taxpayers needing a tax return. We are an independent business and also part of a national network of accountancy firms.Working Hours :Monday – Thursday: 9am – 5:15pm (half-hour lunch);
Friday: 9am – 4pm (half-hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Duties will include, but will not be limited to:
Supporting construction projects in the office and on-site as part of the team
Ensuring Health & Safety compliance
Communicating with teams, contractors and suppliers
Managing contracts, tenders and project documentation
Monitoring costs, resources and project progress
Training:
The Apprentice will work towards their Apprenticeship Standard in Construction Support Technician.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Day Release programme, which means you will attend Lincoln/Newark College, 1 day per week, term time only. This will fall within your contracted working hours.
Training Outcome:This vacancy, for the right candidate, could lead to full-time employment.Employer Description:Established in 1988 the Gelder Group is a multi-award winning construction company with a strong commitment to training, particularly apprenticeships. Dedicated teams offer our clients a wealth of building experience in education, health, retail, insurance, leisure, residential & commercial building projects. We deliver everything with a ‘Can-do’ attitude and constantly challenge our teams to deliver everything with a special ‘Gelder Touch’, which our clients love.Working Hours :Monday - Friday between 7am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio-Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
