Support with the day-to-day operation of the office, acting as first point of contact both face-to-face and over the telephone, responding to any enquiries with accurate and relevant information, ensuring information is passed on to the relevant person where appropriate
Provide administrative support using in-house IT systems and platforms, to provide accurate document processing to support various business departments and the Leadership Team
Update manual records and computerised management information systems, ensuring accurate data input
Support management with a variety of administrative tasks, including report writing and analysis of data
Support other departments within the business as needed ie Resourcing, Fleet and Plant
To adhere to and comply with all Infocus policies and procedures, including health and safety, confidentiality and data protection
Report all concerns to the appropriate person (as named in the policy concerned)
Training:
Business Admin Level 3 Apprenticeship Standard
End Point Assessment
Maths and English functional skills if required, which will be delivered via online training sessions for 1 hour per week
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:A full-time role within the business or further progression within a career as a recruiter. Employer Description:We are looking for an enthusiastic Apprentice Recruiter to join our team and complete the nationally recognised Recruiter Level 3 Apprenticeship. This is a fantastic opportunity to gain practical experience while developing the skills, knowledge, and behaviours needed to build a successful career in recruitment.
As an Apprentice Recruiter, you will support and manage activities across the end-to-end recruitment process — from planning and sourcing candidates to assessing, shortlisting, and onboarding them into roles. You will also learn how to build strong relationships with candidates, clients, and colleagues, while ensuring compliance, inclusivity, and sustainability are at the centre of everything you do.Working Hours :Monday - Friday, 8.00am – 5.00pm (one-hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Knowledge of Microsoft Office....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working similar IT / tech role will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.
The role:
You will work as an Apprentice IT Support Officer and will be required to complete a 18-month training programme delivered by Digital Native that will cover all aspects of the role and will be delivered through frequent remote sessions with lots of distance learning activities in between sessions. Day release will be required for the End Point Assessment, gateway preparation and assessment activities.
Under the guidance of the IT Service Delivery Manager, you'll learn to provide excellent support, with a focus on manning the IT Service Desk – the main point of contact for users seeking IT assistance. Your role will involve effective communication, streamlined processes, and documentation to optimise the Department's IT resources.
Responsibilities:
Customer Service and Support:
Learning the ropes of managing our service desk on a day-to-day basis, collaborating closely with your colleagues to swiftly assess, handle, and route user requests and incidents within the IT Team. Escalating issues as necessary.
Assisting in the creation and upkeep of user-friendly documentation for both end-users and IT colleagues, ensuring they can make the most of our IT services.
Gaining experience in implementing University policies regarding data protection and responsible computer use.
Ensuring all inquiries are addressed professionally, promptly, and appropriately.
Maintaining a pleasant, helpful, and professional attitude when interacting with customers.
Learning the ropes of assessing and assigning incident tickets within our service desk software system.
IT Support
Gain experience in offering initial user support, which includes handling IT hardware, software, telephone, Audio-Visual support, computer and printer management, and user accounts. This will predominantly be in a Microsoft Windows environment.
Learn and grow in your ability to handle a case load of service incidents and standard change requests, ensuring that all requests are managed accurately and that the quality of service remains at its best.
Develop the skills to install and support commercial software packages and peripherals when needed.
Other
Your working hours will be flexible and adjusted as needed to fulfil the responsibilities of your role, which may include scheduling and participating in tasks outside of regular working hours.
Hazard-specific / Safety-critical duties
This job includes the following hazard-specific or safety-critical duties which will require successful pre-employment health screening through our Occupational Health Department before the successful candidate will be allowed to start work:
Regular manual handling
Selection criteria
Essential
A proven interest in tech, understanding how it works and troubleshooting and problem solving issues
Exhibit effective communication skills, both in verbal interactions and written correspondence, whether in person, over the phone, or via email.
Demonstrate a readiness to acquire the skills taught during the apprenticeship, which could be showcased through relevant work experience, qualifications, or references.
Have practical experience with Microsoft Office applications, including Word and Excel.
Desirable
Experience of Apple products and/or Linux operating systems
Training:You will undertake the Level 3 Digital Support Technician apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications.
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Online learning
Work based tasks
Training Outcome:Ongoing employment and career progression.Employer Description:Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts.
We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution.Working Hours :Monday - Friday - your working hours will be flexible and adjusted as needed to fulfil the responsibilities of your role, which may include scheduling and participating in tasks outside of regular working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Eyewear Area Sales Representative, South East. Zest Optical is currently recruiting an Eyewear Area Sales Representative on behalf of a global leader in the premium eyewear industry, renowned for its high-quality sunglasses, optical frames, and sports eyewear.
This company takes great pride in the exceptional craftsmanship of its products and its outstanding customer service. The role will involve working closely with independent opticians across South East England, covering the following postcodes:AL, BN, BR, CB, CM, CO, CR, CT, DA, E, EC, EN, GU, HA, HP, IG, IP, KT, LE, LU, ME, MK, N, NN, NR, NW, PE, RG, RH, RM, SE, SG, SL, SM, SS, SW, TN, TW, UB, W, WC, WD.
As an Eyewear Area Sales Representative, you will be responsible for developing existing client relationships while identifying and acquiring new business opportunities within your territory.
Eyewear Area Sales Representative – Role
Build, develop, and maintain strong business relationships with existing and potential customers within your assigned region to drive sales growth.
Work closely with the National Sales Manager to set annual customer targets and ensure these objectives are clearly communicated and agreed upon.
Proactively resolve customer issues and handle complaints efficiently to ensure customer satisfaction.
Collaborate with internal departments, including Sales Operations, Accounting, Logistics, and Technical Service teams, to ensure seamless customer support.
Analyse market potential and assess the value of both existing and prospective clients to the business.
Generate and follow up on leads, sharing key opportunities and insights with your team.
Stay informed on product developments, technical innovations, market trends, and competitor activity through regular store visits and industry research.
Represent the brand at trade shows, exhibitions, and conventions to promote products and expand your professional network.
Eyewear Area Sales Representative – Requirements
Proven B2B sales experience, ideally within the eyewear or fashion sectors.
Strong self-motivation with the ability to work independently and meet tight deadlines.
Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
Strong analytical skills with the ability to interpret and act on data effectively.
Eyewear Area Sales Representative – Salary
Base salary: Up to £44,000 (depending on experience)
On-target earnings (OTE): Up to £70,000
Company car and a comprehensive benefits package
To ensure you don’t miss out on this exciting opportunity, please click “Apply Now” below.....Read more...
Stearn is a company with a fine history - Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations - a reputation that is protected vigorously through the professionalism of our dedicated and well trained staff.
We are looking for an enthusiastic and confident apprentice who is keen to work and learn in a busy environment.
INTERNAL SALES APPRENTICE:
If you are wondering “What is the next step towards a career?”
We are looking for a highly motivated apprentice to join our busy branch. After full training your role will include:
Liaising with customers and suppliers via telephone
Working in the Sales office and dealing with customer orders, payment and enquiries
Ordering new products
Sales Calls
Answering phones
Logging orders/dealing with invoices
The candidate will be studying/completing a Customer Service Level 2 qualification alongside the apprenticeship
All training will be completed in the workplace with a Training provider.
Monday to Friday 8am-5pm.
Candidates must be available by message or phone in the first week of applying.
Job Types: Full-time, Contract, Apprenticeship.
Contract length: 24 months.Training:Completing a Level 2 Customer Service Apprenticeship standard, consisting of:
Knowledge and competence qualification in Customer service at Level 2
Functional Skills in maths and English if required
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday; 8.00am to 5.00pm (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Support in the delivery of accurate, timely and comprehensive Business Support to Service Teams located throughout the Council
Learn how to maintain up to date information on manual and computerised files, lists and records
Produce emails, letters and reports in line with corporate standards
Learn how to plan meetings and events, diary management, booking venues, circulating agenda papers and minute taking of meetings either by attending meetings or typing up from video/audio transcripts. Ensuring that any follow up actions are progressed
Input, update and maintain manual and computerised records/systems for internal and 3rd party systems
Prepare and digitise the relevant documents into Computer systems and co-ordinate the archiving of documents and information in accordance with the Council’s Data Retention Policy
Learn to investigate and respond effectively to queries received face to face, by telephone and email, from internal and external customers. Maintaining a high standard of customer service at all times
Training:Successful completion of this apprenticeship gives you:
An accredited Business Administration Level 3 qualification
Workplace Learning
Provided with a face to face 1:1 Tutor
Delivery - virtual interactive workshops
Functional Skills in maths and English, if required
Training Outcome:At the end of the apprenticeship programme, it is anticipated that you will be employment ready and will be given the opportunity to apply for any available employment opportunities within the team or across the council.Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :As a guide you will be working Monday to Friday - Flexible working hours may be available, including homeworking (subject to the needs of the role). Working hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Territory/Rep Assistant will facilitate the flow of information from the field to the office in all customer service, WTI, OLI, Warranty and Sales operations. This is a part-time position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Interface with customer service to obtain information necessary to ship orders. Interface with WTI GS to obtain information to begin and bill orders. Interface with the Warranty Department to solve problems and get warranties issued. Work with OLI to comb through records looking for more possible work. Follow up on all expired warranties and TremCares to expand regional effort on renewing these services. Work with the sales representative(s) to create territorial marketing efforts. Sales and Market research and investigation on select topics for select sales representatives. Create and maintain a database of jobs, references, photos, etc. Interface with IT to create and maintain a social media presence for Sales Rep. Interface with and help the National Sales Office Manager gather information when requested. Other various projects assigned by the Sales Rep, as requested.
EXPERIENCE: Four to seven years related experience and/or training Must have prior experience in sales support performing a variety of administrative duties
SKILLS AND ABILITIES:
Associate degree or equivalent from two-year college or technical school. Four to ten years' related experience and/or training in similar role. Strong interpersonal skills. Strong computer skills using MS products. Excellent organizational skills Ability to work independently Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
About the Drinks Dispense Technician Role:
You will install and maintain coffee and soft drink dispense equipment, visiting our customers within the leisure, catering, hospitality and licensed trades across South Yorkshire, Derbyshire, Nottinghamshire, Leicestershire and Lincolnshire.
Typical Activities:
Mainly field-based
Complete installations of hot and cold drink dispensing equipment
Deliver on-site training on how to operate and correctly maintain the safety and hygiene of the equipment
Respond to reported faults, diagnose and complete successful repairs
We work as a team and offer support to develop knowledge of the specific equipment we operate within our business.Training:Day release at Advanced Technology Centre, Olive Grove Road, Sheffield, S2 3BA. Training Outcome:Full-time employment upon satisfactory completion of the apprenticeship.Employer Description:Formed in 1977, Bebida Beverage Solutions Ltd is a family business currently employing 19 staff. Over the past 45 years, we have gained a formidable reputation for supplying high quality products and customer service within our marketplace.
We are proud to be a major partner within the Vimto Dispense network and to offer only the highest quality beverages. As well as collaborating with major brands such as Douwe Egberts - since 2014 we have also offered customers our own handcrafted coffee and have developed a recognisable brand for high quality speciality coffee, with a strong and unique character.
What makes Bebida Beverage Solutions stand out?
There are many providers of hot and cold drinks machines, products and services, but very few provide a complete in-house solution. Bebida source, install and maintain the most ideal dispense equipment and deliver the highest quality drinks for any environment. Our ISO 9001 certificate for quality assurance endorses the fact of our focus and commitment to total customer satisfaction.Working Hours :8:30-5:30 Monday – Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties & Responsibilities
Build and maintain productive relationships with team members, managers,volunteers, stakeholders, and external agencies
Actively participate in meetings and contribute ideas for support service improvements to enhance operational effectiveness and meet customer needs
Assist in preparing reports and liaising with City Corporation officers, the public, and external organisations
Support the effective running of meetings and fora, including minute-taking
Office Administration:
Assist in the management of, and responses to, correspondence, ensuring these are appropriate and timely
Welcome visitors and handle enquiries from various sources, including the press and members of the public to support our customers and wider teams
Maintain effective filing systems, ensuring information is up-to-date and accessible
Assist with updating webpages and databases regularly in line with the City of London protocols
Undertake research and project work as requested by senior managers
Assist with the collection and analysis of monthly data for divisional reports, using appropriate software to display data
Assist with the effective and accurate administration of bookings for sports and events maintaining accurate electronic diaries
Handle confidential information and materials in alignment with City Corporation policies and applicable legislation
Finance:
Order goods and services using the Corporation’s systems and adhere to all financial standing orders
Assist in accurately recording, monitoring, and reconciling income and expenditure
Assist in maintaining statistical and performance management information, producing reports as needed
Learning & Development:
Actively and enthusiastically work towards achieving the Business Administration Apprenticeship as agreed in individual learning plan, including: attending all the training sessions for the programme, and undertaking any required written work at home throughout the course
Identify personal development needs and work with Line Manager to plan how these needs could be met
Additional:
Perform any other duties commensurate with the level of responsibility of the post which may be allocated
Carry out the duties of the post in accordance with the Data Protection Act, the Computer Misuse Act, the Health and Safety at Work Act, and other relevant legislation
Take responsibility for the safe keeping of all assets held, adhere to all security standards of the City of London Corporation and encourage others to do so
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties
Training:
You will be supported to achieve the Business Administration Level 3 Apprenticeship
Theoretical training will be Biweekly with the support of the training provider
Practical training and support will be given in the workplace allowing you to embed your learning in the working environment
You will receive hours 6 per week to support with your apprenticeship studies
Training Outcome:
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available
Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation
Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday, 9.15am - 5.00pm core hours. Flexibility will be required for business needs.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Junior Underwriter (Marine Insurance) – Hong Kong – $400k - $450k HKD
An exciting new opportunity is available for an Underwriting Assistant to join a leading marine insurer in Hong Kong. The purpose of the role is to provide operational and technical support to its Underwriting Team. This is a client-facing role that involves regular interaction with brokers, members, and internal colleagues. The successful candidate will play a key role in preparing insurance documents, maintaining accurate underwriting records, and supporting renewal negotiations and customer inquiries.
Key Responsibilities:
The Underwriting Assistant will support underwriters with issuing quotes, certificates, policy documents, and endorsements. The role involves handling technical underwriting tasks, managing data and reports, screening renewal cases, resolving underwriting issues, and responding to client and underwriter inquiries. They will also ensure timely production of trading certificates and other documentation while collaborating with teams across the business.
Candidate Profile:
The ideal candidate will have at least one year of marine insurance or maritime industry experience, preferably within an international P&I Club or marine insurer. Strong organisational, communication, and problem-solving skills are essential, along with proficiency in English and ideally Mandarin and/ or Cantonese. The role also requires competency in Microsoft Office, especially Excel, and familiarity with insurance systems is a plus.
Navis is acting as an Employment Agency in relation to this vacancy.....Read more...
As a Construction Quantity Surveying Technician Apprentice, you will:
Assist with cost planning, estimating and procurement processes
Support project teams with contracts, budgets and financial reporting
Gain knowledge of construction technology, sustainability and health & safety
Develop practical skills in measuring, estimating and tendering for projects
Work alongside experienced professionals while studying for a nationally recognised qualification
Training:
Training on-site and on a day release
Training can be online or at college
On-site training with the existing team
Training Outcome:Construction quantity surveying technicianLevel 4.Employer Description:Construction Logistics Company - Running for 9 years - privately Owned - Work on Major projects in South East for Tier 1 Blue Chip Clients - projects can range from New Build Residential to Mixed Use Schemes, Commercial and Retail. Anchor are a Site Based Construction Contractor that support the Main Contractors with any AD HOC Requirements on site alongside their specialist appointed sub contractors.Working Hours :Monday to Friday 8am -6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support the Office Manager to provide excellent administration across the business
Administration support for Project Managers regarding utility administrations
Presenting a professional and friendly first impression of the firm to all visitors and clients.
Managing mail
Maintaining the company filing system, hard and electronic
Assisting/maintaining company records and archiving and managing archive stores
Other office ad hoc duties
Social media
Obtain data, data entry, presentation
Training:At the end of the apprenticeship which will be undertaking whilst learning the role you will be qualified in Business Administration Level 3.Training Outcome:
To be confirmed by employer
Potential for full-time employment for the right candidate. Many employers retain apprentices in full/part time positions
The qualifications you gain can also help you to get into higher education or other employment
Employer Description:Avidety specialise in the refurbishment and construction of overhead and underground electricity distribution networks and is led by experienced industry executives proficient in delivering results.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 min unpaid break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Set up learning spaces, including moving equipment
Assist in monitoring and maintaining a safe environment
Assist with planning, preparing, and delivering a high-quality playing environment
Provide comprehensive care for children of all ages
Support and maintain the logging of confidential records
Support children with literacy and numeracy
Help maintain good relationships with schools, parents, and children
Follow safeguarding procedures and ensure child welfare is a priority
Contribute to team discussions and continuous professional development
Training:All your learning for the programme will be done remotely via Teams, including 1:2:1 online sessions with your tutor.
On completion, you will achieve a Level 2 Playworker qualification and Functional Skills in maths and English, if required.Training Outcome:
Following completion of the apprenticeship, there will be further employment opportunities available
Employer Description:Join the leading provider of PE & School Sport in the UK and start your Premier Career Pathway. We are a national company with a local voice.Working Hours :Will be discussed at interview stage.Skills: Communication skills,Creative,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Presentation skills,Team working....Read more...
Main roles and responsibilities:
Assist with the assembly, testing, and servicing of Rioned’s range of jetting and vacuum equipment
Support senior engineers in diagnosing and repairing mechanical, hydraulic, and electrical systems
Learn to read and interpret technical drawings and work to precise specifications
Maintain a clean, organised, and safe workspace in line with health and safety standards
Participate in training and development activities, both on-site and through your college programme
Contribute to the continuous improvement of workshop practices and product quality
Communicate effectively with colleagues across departments to support customer needs
Training:Mechatronics Maintenance Technician Level 3.Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to progress into a full-time engineering position with Rioned UK - either within our in-house workshop team or as part of our mobile engineering team.Employer Description:Rioned UK is a leading manufacturer and supplier of high-quality drain and sewer cleaning equipment, serving customers across the UK and beyond.Working Hours :Monday - Friday (08:00 to 16:30)Skills: Communication skills,Analytical skills,Attention to detail,Team working,Initiative,Logical....Read more...
Support the end-to-end recruitment process alongside experienced consultants
Research and approach potential candidates
Screen CVs and conduct initial conversations
Schedule interviews, collect feedback, and update applicants
Write and post job adverts across multiple platforms
Maintain accurate records on the CRM system
Communicate clearly with candidates, consultants, and clients
Provide day-to-day Administrative and office support
Training:
All learning will be done through Teams with a tutor from Apprenticeship Connect
You will get 6 hours a week to complete your assignments
Training Outcome:You could be offered a full time position, or even move up to a team leader role.Employer Description:Our business has been matching the best talent to roles in Science, Engineering, Technical, and Manufacturing since 1988. Based in Hemel Hempstead, they’re known for their people first culture, high standards, and strong team spirit. As an employee owned company, every team member plays a role in shaping the future of the business.Working Hours :8:30 am - 5:30 pm Monday to Thursday.
Friday 8:30 – 1pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Administrative support including assisting with the day-to-day running of the practice, which will include answering the phone, managing appointments, and handling correspondence
General office duties including filing, photocopying, scanning and data entry to support the medical team
Assisting with patient and medical records in a confidential, secure and accurate manner
Supporting the practice team in maintaining a high standard of patient care and record management
Developing administrative skills and working towards further responsibilities
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:Limbrick Wood Surgery is a friendly, community-focused GP practice based in Coventry, dedicated to providing high-quality, patient-centered healthcare. Our experienced team of doctors, nurses, and administrative staff work together to deliver a wide range of medical services in a supportive and welcoming environment.Working Hours :Monday - Friday hours between 8.00am to 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Join a friendly team at Friends Café, Ealing Hospital, as Deputy Café Manager, a hands-on role where you'll keep the café running smoothly, support volunteers, and help create a warm welcome for everyone.The Deputy Café Manager will support the Café Manager in the day to day running of the Friends Café at Ealing Hospital. This role ensures the café operates smoothly and safely to a high standard, providing welcoming space for staff, patients, visitors and volunteers. The deputy manager will take responsibility for the cafe' in the managers absence and provide leadership, support and encouragement to a dedicated team of volunteers.Principal responsibilities
Support and deputise for the Café Manager, taking responsibility for all aspects of café operations in their absencePrepare and serve hot and cold food in line with food hygiene and safety standardsMaintain high standards of cleanliness, hygiene and food safety across all areas of the caféSupervise and support volunteers, ensuring they feel confident and valued in their rolesDeliver excellent customer service and ensure the cafe' remains welcoming for allAssist with planning menus , stock rotation, stock control , and ordering suppliesEnsure all monies and till operations are handled in line with Friends café proceduresCarry out daily and weekly checks (cleaning schedules , fridge/freezer temperatures, date checks on food etc)Assist with training new volunteers and staff, ensuring they are supported and encouragedMonitor and record compliance with health and safety regulations raising any concerns promptlyContribute ideas for growth and improvement - including new menu ideas, seasonal promotions and ways to attract more customers and volunteers - to help the café to continue to thriveWork closely with the Café Manager and trustees to support fundraising special events and promotional activities linked to the caféTackle problems proactively, seeking advice where necessary and contribute ideas for improvement
Training development at the Friends caféThe café value the people who make their service possible. Full training and ongoing support will be provided to ensure that staff and volunteers feel confident in their roles, can carry out their responsibilities effectively and have opportunities for personal and professional growth.How to ApplyIf you are interested in this position and would like to learn more, our client would love to hear from you. Please attach your up to date CV to the link provided and they will be in direct contact. ....Read more...
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM. Temporary cover is required for approximately 3 months, possible extension due to performance.Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.In this position, you will be expected to;- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support- Work alongside the Team manager to lead on any crisis intervention work for complex cases- Develop partnership working with a range of local and regional organisations- Contribute to service development in line with local and government strategies, such as No Second Night Out- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheetsPlease note: this role involves lone working.To apply for this role, you must have;- Experience of working with homeless clients- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients- An understanding of quality customer-focused service principles, and proven ability to empower service users- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach- Understanding of barriers faced by rough sleepers and available support services- Understanding of planned support principles and working with vulnerable people- The ability to work under pressure, and effective schedule management- The ability to dynamically risk-assess situations- The ability to use IT applications and produce reports- The ability to work in a multiagency framework and coordinate the response of partner agencies- Flexibly to work early mornings and late evenings to better identify and engage individuals rough sleeping....Read more...
Position: Field Service Engineer (Ships Engines & Generators)
Job ID: 2190/55
Location: Home-based - Anywhere across the UK
Rate/Salary: £38,000 Plus Comfortable Overtime
Type: Permanent, Full Time
Benefits: Good Benefits
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors.
We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The job description below will outline this position: Field Service Engineer
You can come from: Marine Engine Field Service Engineers Looking For A New Job, or Seagoing Engineers - 3rd, 2nd, Sole and Chief Engineers looking for land-based work, or Power Station Engineers Working On The Generators, or Shipyard Engineers Looking For A New Challenge, or Workshop Engineers With Experience Of Engine Overhauls.
Typically, this person will join a recognised professional and committed team that supports the maritime industry.
This position (Full OEM Training Is Provided As Part Of The Role) as the Field Service Engineer, will see you being responsible for either installation, commission, service, maintenance, overhaul, or troubleshooting 2 or 4 stroke marine, traction, and power generation engines.
HSB Technical’s client is a very established and well-regarded business entity.
Duties and responsibilities of the Field Service Engineer:
Assist and/or be responsible for work tasks covering installation, commission, service, maintenance, overhaul or troubleshoot
Be able to carry out maintenance and repair of 2 and 4-stroke engines / associated systems
Support customers with and implement the field maintenance procedures on the engines
Carry out performance tests, troubleshoot, and root cause analysis
Work with engine automation and mechanical systems, providing support to Customers within the guidelines set out by the company
Implement tasks as part of the maintenance of engines
On-site customer operational support in all stages of the project
Support the implementation of HSE standards in maintenance activities
Identify any spare part requirements for maintenance
Detailed report writing
Qualifications and requirements for the Field Service Engineer:
Full Driving Licence
Passport
Maritime OR Traction OR Power Generation on 2 / 4 Stroke Engines
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.....Read more...
Support with IT systems within the practice including the telephone system.
Support with installation of IT systems and equipment including upgrades.
Contribute to collation of IT asset/equipment register.
Support with access to IT systems and email accounts for new starters (and returning staff where appropriate).
Assist and provide support with IT issues.
Ensure security of data in accordance with GDPR.
Online access for patients.
Run audits, searches and reports when required.
To undertake relevant Information Governance audit as and when deemed appropriate.
Assign home visits.
Assist or lead with IT and clinical system projects.
Ordering of stationery and office/medical equipment.
Update and maintain website and Facebook.
Assist with maintenance and repair activities.
Assist with weekly fire alarm tests and emergency lighting checks.
Assist with legionella testing and flushing.
Keep accurate logs of laptop and keys assigned to staff members.
Training:
Level 3 Business Administrator Apprenticeship Standard.
One day per week release for training at Morpeth Campus.
Training Outcome:Possible full-time position after apprenticeship.Employer Description:Based in Blyth, Railway Medical Group are proud to work as a team to provide the best primary care to the people of Blyth. They aim to care and respect patients throughout their lives, whether they are acutely unwell, to help them prevent disease or to manage their long term conditions, whilst also supporting and respecting patients and colleagues.Working Hours :Monday - Friday, times may vary between 8.00am - 6.30pm.
Total hours per week: 37 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide administrative support for youth theatre sessions, workshops, and productions.
Support communication with young people, parents/carers, venues, and partner organisations.
Assist with marketing and promotion, including social media, newsletters, and printed materials.
Maintain accurate records (attendance, safeguarding documentation, and membership databases).
Support financial administration such as invoicing, petty cash, and budget monitoring.
Help coordinate rehearsals, performances, and events across Somerset.
Provide excellent customer service at performances and events.
Support the Pathways programme and professional placements for young people.
Uphold SYT’s commitment to safeguarding, equality, diversity, and inclusion.
Training:
Work towards the Level 3 Business Administrator Apprenticeship standard.
Receive on-the-job training, mentoring, and supervision from the SYT team.
Access to wider professional development opportunities in arts management and youth theatre.
Training Outcome:This apprenticeship is part of our newly launched Pathways programme, designed to provide young people aged 16–30 with hands-on training and meaningful opportunities within Somerset’s vibrant creative arts sector. We’re looking for a motivated individual based in Somerset who’s eager to learn, grow, and become an integral part of the SYT team—with the potential to progress into a full-time role after completing the apprenticeship.Employer Description:Somerset Youth Theatre is a professional youth theatre organisation based at Bridgwater Arts Centre, with satellite groups across rural Somerset. We create high-quality theatre opportunities for young people aged 6–25, supporting the next generation of performers, theatre makers, and creative professionals. Our Pathways program has just launched, which this apprenticeship would be a part of, to give young people 16-30yrs training and opportunities into the creative arts sector in Somerset.Working Hours :Full-time (30 hours per week, some evening and weekend work required)Skills: Communication skills,Attention to detail,Organisation skills,Interest in the arts,Ability to use MS Office,Flexibility,Enthusiasm....Read more...
To support the delivery of high-quality bookkeeping and accounting services to a portfolio of clients, while completing the AAT Level 4 Accounting qualification. The apprentice will work under supervision, gradually taking responsibility for client accounts and internal practice processes.
As part of the accounting team, you will assist with managing client accounts, including (but not limited to):
Bookkeeping & Accounts Preparation
Process accounting transactions using software such as QuickBooks Online, Xero and Hubdoc
Maintain accurate sales and purchase ledgers
Prepare trial balance and supporting schedules
Reconcile bank, credit card and loan accounts
Post journals, including accruals, prepayments and depreciation
VAT & Compliance
Prepare and submit VAT returns in accordance with MTD regulations
Assist with CIS returns (if applicable)
Maintain client compliance records and filing deadlines
Client Communication & Support
Liaise professionally with clients via email, telephone and in person
Request, organise and manage accounting records and documentation
Provide regular updates to clients on the progress of their accounts
Administrative & Practice Support
Maintain accurate and confidential client files (digital and paper-based)
Assist in preparation of management accounts and year-end paperwork
Support senior team members with ad-hoc accounting and administrative duties
Training Outcome:Fixed-term contract for 18 months with the possibility of the role becoming permanentEmployer Description:CAG Accounting Services Ltd and our dedicated team can offer a hassle-free service for all accounting needs, including company start-up, annual accounts, and tax returns.
In addition to providing the customary accounting, and tax services, we take satisfaction in providing guidance on how to expand and grow your company.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Role accountabilities:
Support the Team:
· Provide essential administrative support to the Cedant Facultative Division to keep operations running smoothly
· Maintain our electronic filing system accurately and on time
· Use key documentation such as market sheets and checklists, and follow departmental procedures carefully
· Provide ad hoc support to your Team Lead and colleagues whenever needed
· Take on additional tasks when needed to help the team succeed
Work with Clients and Business:
· Collaborate with colleagues to manage new and renewal business, mid-term amendments, and client enquiries professionally and efficiently
· Work with brokers and team members to understand client needs and support broking strategies
· Answer questions and solve problems for clients quickly and professionally
· Help resolve issues and handle complaints with confidence and care
Contribute to Performance and Quality:
· Assist in setting and tracking sales targets—for yourself and the wider team
· Check your work and your team’s work to make sure it’s top qualityTraining:The successful candidate will complete a level 3 Insurance Practitioner apprenticeship. Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday - Friday, shifts TBC.Skills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
Provide administrative support to the Commercial Director and admin team across all projects and deliverables
Conduct desktop research to support business development and identify new leads
Answer incoming phone calls and manage general office communications
Schedule meetings, appointments, and travel arrangements for clients and consultants
Take meeting notes and prepare professional, easy-to-read summaries
Maintain and update company systems including CRM and internal databases
Support with maintaining and updating the company website (training provided)
Prepare and file reports, documents, and presentations
Assist in general office maintenance—keeping areas tidy, monitoring stationery levels, and creating display boards
Support marketing activities, including using social media platforms such as LinkedIn and Bluesky for business promotion
Training:4 days per week at Vreo Innovation.
1 day per week at Newcastle College. Training Outcome:Opportunity for long-term growth within a forward-thinking businessEmployer Description:Vreo Innovation is a cutting-edge technology company based in the North East of England, specialising in high-performance imaging systems and intelligent vision solutions. With over 13 years of experience, Vreo develops advanced camera technologies for sectors including aerospace, oil & gas, traffic management, and even NASA.
A pioneer in Automatic Number Plate Recognition (ANPR) and AI-driven imaging, Vreo delivers bespoke, high-quality solutions that empower businesses to improve efficiency and drive innovation. All products are designed and built in-house, reflecting a culture of precision, reliability, and continuous improvement.
At Vreo, creativity and collaboration are at the heart of everything we do. Our team is passionate about shaping the future of smart imaging and AI technologies—and we’re looking for someone equally driven to join us on that journey.Working Hours :Monday – Friday between 9am – 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Manage own workload through the allocation of calls via the helpdesk
Provide day to day IT Support for the local academy
To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy
To ensure support calls with external support companies for both hardware and software issues are logged, and resolving issues with external support engineers
To ensure technical assistance is provided at extra-curricular events
Manage printing resources across the Academy
Maintain user accounts including creation of new user accounts where appropriate.
Assign staff and pupil passwords
Provide support to the Academy in its use of media, from recording classes and events through the editing process.
Maintain inventories, asset and security mark ICT equipment
Support evening events at the Academy
Appropriately escalate issues to the Senior ICT Technician or ICT
Cluster Network Manager regarding security and potential risks to the Academy systems
To take responsibility for the successful delivery of hardware-related tasks:
Administration of the ICT Equipment Loan system.
Helping staff to set up ICT equipment including laptops and projectors, amplifiers and interactive whiteboards
Maintenance tasks, e.g. upgrading and maintaining staff laptops, cleaning equipment, replacing toner and drum cartridges in printers
Routine 1st line tasks, e.g. filling printers with paper, monitoring equipment loan system, daily setup of ICT rooms
Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily
Installation and setup of new equipment e.g. laptops, desktops, projectors, digital cameras, scanners, printers, video editing equipment
Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems
Support staff and students with the virtual server environments, windows server 2012 and windows server 2016 and online systems including
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You may be considered for a full time position within the team or within the Redhill Academy Trust upon successful completion of this apprenticeship.Employer Description:Tupton Hall School, part of the Redhill Academy Trust, is a thriving 11–18 secondary school in Derbyshire where every person matters. Known for its high expectations and inclusive ethos, the school offers a dynamic learning environment with strong support for personal and professional growth. Apprentices benefit from a culture that values achievement, teamwork, and real-world experience. With excellent facilities and a commitment to developing future talent, Tupton Hall is an ideal place to start your career journey.Working Hours :8am - 4pm Monday to Thursday and 8am - 3.30pm on Friday
Occasionally you may be required to work later, on a rota'd basis, to ensure support is available for school events for e.g. Parents Evenings.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Complaints & Resolution ManagerLocation: Hybrid – 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic – OTE 39k per year
Citation provides expert HR, employment law, and health and safety support to businesses across the UK. We help organisations stay compliant, protect their people, and create safer, more productive workplaces. Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most – running their business.
If you’re a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we’re definitely the company for you to grow with. If our culture sounds like the right fit and you’d like to be part of our success story, we’d love to hear from you – send us your details today.
What will I be responsible for?• Lead the resolution process for customer complaints, managing each case with care and professionalism—including escalating to managers or other teams when needed.• Confidently handle a wide variety of complex issues, navigating sensitive situations with empathy and clarity to reach positive resolutions.• Dig deep into the root causes of complaints, identifying patterns and working with teams to implement meaningful improvements.• Stay informed with a strong understanding of compliance functions and how they impact our clients.• Use multiple internal systems and resources to gather the information you need to resolve issues efficiently and accurately.• Analyse complaint and survey data to uncover opportunities for continuous improvement, collaborating with the wider business to bring those ideas to life.• Share insights and feedback with the Compliance leadership team to help reduce future complaints and enhance the overall client experience.• Prepare and share reports on complaints and compensation, ensuring stakeholders are kept informed and aligned.• Champion continuous improvement, always looking for ways to enhance the client journey and deliver better outcomes.• Deliver outstanding service to a diverse client base, and support your colleagues in doing the same
Who are we looking for?
You’ll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and empathise with client concerns. Your communication skills – both written and verbal – enable you to engage, influence, and present confidently at every level of the organisation.
You’ll be a strong negotiator and presenter, able to juggle multiple priorities with ease while maintaining a meticulous eye for detail and a commitment to outstanding quality. Resilient and solutions-driven, you thrive when faced with challenges and use your analytical mindset to uncover root causes and deliver meaningful improvements.
You understand the power of efficient processes and positive behaviours in driving customer success and naturally build trusted relationships, working collaboratively with colleagues and stakeholders to achieve the best outcomes.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
