This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem solve with basic optical concerns
Understanding business KPI's and how they affect the practices profitability
Training:
Level 3 Optical Assistant Qualification
Functional skills in English, maths (if not already achieved)
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management - you could complete a management course
Practice ownership - you could go into business yourself, partnership or franchise
Employer Description:Opticians based in Wells, Somerset.Working Hours :Working Hours:
Monday - Friday - 09:00 - 17:30,
Saturday - 09:00 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Support clinicians in delivering ADHD assessments and follow-up care, including preparing case notes and coordinating appointments.
Communicate with patients and families, offering information, reassurance, and guidance throughout the care pathway.
Assist with collecting and managing patient-reported outcome measures, digital forms, and clinical data to support accurate diagnosis and treatment planning.
Training Outcome:
Progression to a registered nursing degree apprenticeship (e.g. Mental Health Nursing)
Opportunity to become a Senior Mental Health Support Worker or Assistant Practitioner in neurodevelopmental or mental health services
Potential to specialise further in areas such as ADHD care coordination, neurodevelopmental assessment, or psychological wellbeing practice
Enhanced eligibility for roles within the NHS or private sector in mental health, community care, or education support settings
Employer Description:INNOVATE ADHD LTD is a specialist mental health clinic dedicated to transforming ADHD care through innovation, compassion, and clinical excellence. We provide high-quality, patient-centred assessment and treatment services for individuals with ADHD, combining the latest evidence-based approaches with a personalised care pathway.
Our experienced clinicians, all committed to improving outcomes and accessibility for neurodiverse individuals. As a forward-thinking organisation, we embrace technology, continuous learning, and inclusive practice.
We are proud to support the next generation of mental health professionals through structured training and development opportunities, including apprenticeships designed to equip learners with real-world skills and meaningful career progression.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working,Non judgemental....Read more...
Voice Engineer
Leeds (Hybrid - 2 days on site)
A well-established technology services provider is looking to expand its Delivery Team with the addition of a Voice Services Technician. This position plays a key role in supporting the delivery of IP telephony and unified communications (UC) solutions, working closely with both internal departments and customers to ensure smooth, accurate and timely provisioning of services.
This is a customer-facing support role involving both administrative and technical tasks across small-scale voice deployments. Working under the guidance of senior delivery and engineering teams, the successful candidate will help manage and configure systems such as cloud telephony and Microsoft-hosted collaboration services.
While prior experience with platforms like Cisco Broadworks or Microsoft 365 is advantageous, full product training will be provided. This role is ideal for a graduate with a strong desire to develop knowledge within technology.
Role Responsibilities
• Supporting the activation of services once contracts are signed, ensuring accurate data is collected and implementation requirements are clearly understood
• Managing smaller orders and installations (typically under 10 users), maintaining delivery standards in line with agreed service levels
• Using internal CRM tools (e.g., Microsoft Dynamics) to manage workflow from contract signature through to provisioning and billing
• Drafting and issuing customer-facing documentation, including tailored voice configuration templates and bespoke call flow diagrams
• Carrying out user and hardware allocation, voice platform setup, and configuration of specific requirements
• Using external portals to provision third-party services that enhance the overall voice solution
• Liaising with provisioning colleagues to conduct number availability checks and prepare porting documentation
• Providing support across internal departments and acting as a point of reference for voice-related queries
• Representing the voice and UC function in a professional and collaborative manner
Key Requirements
• Confident communicator – both verbally and in writing – with the ability to present information clearly
• Highly organised, methodical and capable of managing multiple tasks and priorities
• Flexible, adaptable, and comfortable working in a fast-paced environment
• Strong attention to detail and a problem-solving mindset
• Team-oriented but able to take initiative and work independently
• Customer-first attitude with a proactive approach to service delivery
• No experience required however, a degree in a technology discipline is highly advantageous
Paying up to £25k – Hybrid working....Read more...
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Work with DGF departments on Ocean or Air freight planning and coordination
Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
Liaise with overseas offices on Ocean or Air freight planning and coordination
Maintain mandatory milestones through the Company's Freight Forwarding system
Use Company systems to create, manage and maintain the movement of freight
Update the Company’s customer complaints system with all required inputs
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption
Training:On-the-job training delivered by the employer. Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training. Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store andWorking Hours :Monday to Friday
9am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
This position is ideal for someone organised, proactive, and keen to develop their skills within a professional legal environment.
Your responsibilities will include managing correspondence, maintaining accurate records, preparing documents, and providing general support to legal staff. You will provide excellent customer service, schedule and confirm appointments via phone and email.
Main duties include but not limited to:
Assistance to partners and other team members, as required
Take ownership of administrative work required to fulfil the efficient running of the director’s schedule
Provide kind, courteous communication while receiving visitors to our office and in working with others in the team
Provide excellent customer service
Schedule and confirm appointments via phone, email and schedulers
Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers, as required
Enter case information into web-based case management system
Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning and processing documents
Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship may lead to full-time employment and/ or further training.Employer Description:Freeman Johnson Solicitors have offices in County Durham and North Yorkshire and we have provided legal services to the community for more than 150 years. This heritage has made us a fixture of the local community letting us help individuals and businesses alike with a wide range of legal services. We are proud to have been awarded the Lexcel status which is the Law Society’s award for excellence. Using the latest technology and information systems combined with first-class legal expertise and old-fashioned friendliness we strive to give clients the best service possible.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Provide 1st level IT support to Senior Technicians - onsite and offsite
Installing and configuring a wide range of hardware and software
Use TeamViewer for remote access
Communicate with customers through Naveris, Teams and face to face
Conduct Server & Data backups
Training:Information Communications Technician Level 3 Apprenticeship Standard:
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills
You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service
Training Outcome:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:At Fox IT we believe in helping people and businesses. That’s what we really like to do. Our favourite thing is helping someone solve something that they couldn’t do before. It’s why we founded the company – we love to help and we’re great at IT Support.
We’re like having your own IT team, down the hall, in the next room, or at the end of the phone, with that friendly person who knows all the techy stuff. We’re here to talk, when you have a problem to solve, new project to plan, or just chat about IT support.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Analytical skills,Initiative....Read more...
Due to the role's health and safety and safeguarding protocols, only applicants over the age on 18 in September 2025 will be considered
As an Apprentice Service Technician, you will embark on a structured training programme combining practical on-the-job experience with academic learning to become a fully qualified Mechatronics Maintenance Technician. You will work alongside experienced Field Service Engineers to learn how to diagnose, repair, and maintain Tennant’s advanced range of floor cleaning equipment. The apprenticeship is supported by Make UK and leads to a Level 3 Mechatronics Maintenance Technician qualification. During your training at Make UK, you will travel to Birmingham and stay in a fully funded hotel, on a half board basis. All travel to and from Birmingham, your breakfast and evening meal and accommodation are all paid for by Tennant.
Key Responsibilities:
Under supervision and as training progresses, you will:
Assist in servicing, repairing, and maintaining a wide range of cleaning equipment (mechanical, electrical, and hydraulic systems)
Shadow experienced Service Technicians during field visits to customer sites
Learn to carry out fault diagnosis, repairs, and preventative maintenance
Support customer communication and provide operator training
Help maintain accurate job records and stock management
Adhere to all health & safety policies and quality standards
Attend college/workshops as required by the apprenticeship programme
Develop skills in the use of diagnostic tools and equipment
Build strong knowledge of Tennant equipment, procedures, and customer service standards
Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including:
Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Workplace
Competence Training - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK
In house training in line with your requirements
Further qualifications deemed necessary by your employer
On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician
Training Outcome:
Once qualified, you will get the opportunity to join our field based service team
Employer Description:About Tennant UK Cleaning Solutions Ltd
Tennant Company is a global leader in designing, manufacturing, and marketing solutions that help create a cleaner, safer, and healthier world. With a strong commitment to sustainability and innovation, we provide cutting-edge cleaning machines and services to customers worldwide. Our UK division plays a critical role in delivering field-based technical service and support to our customers across a range of industries.Working Hours :At Make UK - Monday, 10.00am - 6.00pm, Tuesday - Thursday, 8.00am - 4.30pm, Friday, 8.00am - 12.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Due to the role's health and safety and safeguarding protocols, only applicants over the age on 18 in September 2025 will be considered.
As an Apprentice Service Technician, you will embark on a structured training programme combining practical on-the-job experience with academic learning to become a fully qualified Mechatronics Maintenance Technician.
You will work alongside experienced Field Service Engineers to learn how to diagnose, repair, and maintain Tennant’s advanced range of floor cleaning equipment. The apprenticeship is supported by Make UK and leads to a Level 3 Mechatronics Maintenance Technician qualification. During your training at Make UK, you will travel to Birmingham and stay in a fully funded hotel, on a half board basis. All travel to and from Birmingham, your breakfast and evening meal and accommodation are all paid for by Tennant.
Key Responsibilities
Under supervision and as training progresses, you will:
Assist in servicing, repairing, and maintaining a wide range of cleaning equipment (mechanical, electrical, and hydraulic systems)
Shadow experienced Service Technicians during field visits to customer sites
Learn to carry out fault diagnosis, repairs, and preventative maintenance
Support customer communication and provide operator training
Help maintain accurate job records and stock management
Adhere to all health & safety policies and quality standards
Attend college/workshops as required by the apprenticeship programme
Develop skills in the use of diagnostic tools and equipment
Build strong knowledge of Tennant equipment, procedures, and customer service standards
Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including:
Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK
In house training in line with your requirements.
Further qualifications deemed necessary by your employer
On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Once qualified, you will get the opportunity to join our field based service team.Employer Description:About Tennant UK Cleaning Solutions Ltd
Tennant Company is a global leader in designing, manufacturing, and marketing solutions that help create a cleaner, safer, and healthier world. With a strong commitment to sustainability and innovation, we provide cutting-edge cleaning machines and services to customers worldwide. Our UK division plays a critical role in delivering field-based technical service and support to our customers across a range of industries.Working Hours :At Make UK - Monday, 10.00am - 6.00pm. Tuesday - Thursday, 8.00am - 4.30pm. Friday, 8.00am - 12.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering telephones - first point of contact when answering calls
Effectively and accurately handling customer service enquiries (e.g. Settlement Figure requests)
Responsible for the appropriate distribution of customer service emails
Maintenance of computerised and manual records (Cleansing customer files to remove unnecessary information, ensuring documents are scanned so we hold a digital copy)
Day-to-day filing/photocopying/scanning
Monitoring stationery stock levels and ordering when appropriate
Production of documentation for signing by customers
Processing of payouts once signed documents received
Liaising with suppliers to request invoices and any amendments
Contacting funders to provide relevant information and ensure payouts are smoothly processed
Loading of new proposals onto deal management system
Checking and processing own book payouts
Learn to use Leasesoft for our own book lending (inputting of deals & in life servicing once live)
Completing relevant searches requested by the sales team/directors required for underwriting (Experian, land registry, valuation)
Actively chase any outstanding original documentation for own book agreements if not received at payout
To attend and/or complete any mandatory training courses stipulated by the Company
To ensure the educational aspects of the apprenticeship are completed in a timely manner
Training:You will be working towards a Level 3 Business Administrator Apprenticeship standard.
You will receive on and off-the-job training and support from an assessor and an Apprenticeship Advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.Training Outcome:Potential to move to other areas of the business internally, such as collections or sales, as well as progressing into the administration team. Opportunities are also available in the wider group in marketing, HR and finance.Employer Description:Ignition is a leading provider of vehicle and asset finance, helping finance a diverse range of plant, machinery, business equipment, motor, light and heavy commercial vehicles and renewable energy. Our finance solutions are provided either through our funds, or via joint trading relationships with a panel of major finance houses.
Ignition doesn't just refer to external funders - we also lend directly from our own funds. This dual role allows flexibility, more control over proposals, potentially faster decision making, and access to deals competitors may not offer.
Customers receive dedicated account managers and one-on-one support. A more human, responsive and supportive experience throughout the finance journey. Funds a wide range of assets including commercial vehicles, construction equipment, renewable energy tech and agriculture machinery.
Based in the Southwest, but serving clients across the UK as part of the STAR Asset Finance Group. Combination of regional knowledge with nationwide capability.Working Hours :Monday to Friday, 9am to 5pm, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Provide effective professional IT support for Timpson group colleagues when requesting IT help
Maintain call logging processes to support efficient IT support response
Respond to queries and call outs in a timely manner and keep colleagues up to date with progress
Establish good working relationships with users both internal and external contacts
Troubleshoot network/desktop problems effectively through diagnosing and solving hardware and software faults
Provide support documentation including procedural documentation as required
Ability to prioritise and manage workloads
You may on occasion be expected to provide cover for other members of the IT team and therefore must be flexible in both your hours of work and responsibilities
Any other general duties within the IT support to support the tea
Training:Information Communications Technician Level 3.Training Outcome:The successful candidate may be offered full-time employment.Employer Description:Timpson is a name you can trust. Choose from our huge range of products and services, then either pop into your local store or place an order online. There is always more than meets the eye with Timpson. One of the secrets of our success as the UK's leading retail service provider is our ability to develop new ideas and diversify. This isn't just shown in the number of services that we offer but also in the different companies that form part of the extended Timpson family. Timpson, Timpson Locksmiths, Max Spielmann, Snappy Snaps, Tesco Photo, Johnson's Dry Cleaners and Jeeve.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
To attend and complete an appropriate apprenticeship course on time and to a high standard.
Under supervision of the IT Support Manager actively use the Archway IT Manual to deliver IT services to end users; ensuring all relevant procedures are followed.
To assist in the installation, configuration and maintenance of network and server systems.
To ensure that all end user IT equipment and software is well maintained and functioning properly and safely.
Installation of hardware / software as required.
Support the day-to-day arrangements for the delivery and collection of repairable items to suppliers.
To demonstrates and/or setup IT and AV equipment for events.
Assist in the monitoring and replenishment of consumable items such as, printer cartridges, mice, and keyboards.
Assist in the adherence of software licensing agreements.
Preparing user documentation to assist staff and student in the use of the system.
Support with the monitoring the system for misuse and escalating findings as appropriate.
To support the enhancement and operation of a high-quality learning environment.
Training Outcome:Upon successful completion of the Apprenticeship, there may be an opportunity to go in to and IT support role as a permanent member of the team. Employer Description:Archway Learning Trust is a vibrant learning community where students are cared for, receive a high quality education and experience every opportunity to be successful.
We believe in the transformational power of education for each individual, and that this is enhanced through collaborative working between our academies with the support of our Infrastructure team.Working Hours :Full time working hours: Monday - Friday, 8.00am - 4.00pm.
There may be some flexibility required to meet the needs of the business.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Initiative....Read more...
Key Responsibilities:
Administrative support to directors
Assist in daily management of IT system and the scheduling of tasks
Coordinate meetings, surveys, schedules, and communications
Customer liaising for appointments through managing email and telephone requests
Maintain accurate records and ensure compliance with company policies and regulations
Assist in project planning and execution
Prepare reports, presentations, and correspondence
Professional and courteous
Training:
Business Administrator Level 3
4-days at Think Energy
1-day per week at Newcastle College
Training Outcome:Possible full-time position upon successful completion of apprenticeship.Employer Description:Think Energy is an energy retailer with the bright idea to make clean energy simple, easy and affordable for everyone.Working Hours :Exact working days and hours to be confirmed
30-hours minimumSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Answer internet leads by email or phone call
Book viewings
Answering the phone
Type up contracts
Learning computer systems
Helping with maintenance issues
General office duties
Training:
The Customer Service Practitioner Level 2 Apprenticeship will take you one year to complete, and is accomplished in the workplace
You will be expected to attend college fortnightly throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Training Outcome:
In house promotion available, also other courses can be taken in connection with the industry
Employer Description:We are a letting agents managing approximately 700 properties, mainly
based in Boston and have been trading 20 years.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Excellent communication skills,Other language skills....Read more...
Providing front-office helpdesk support to end-users of the councils ICT systems.
Responding to user enquiries and providing technical support to resolve issues.
Troubleshooting software and hardware problems and providing solutions.
Installing and configuring computer hardware and software.
Maintaining and updating technical documentation and knowledge bases.
Escalating complex issue to higher-level support teams where necessary.
Keeping support systems up to date and ensuring assets are properly accounted for.
Training:Blended/online learning. The apprenticeship combines workplace learning with structured training, culminating in an End-Point Assessment that includes a project with report, presentation, and professional discussion. Upon successful completion, apprentices receive a Level 3 qualification and are eligible for professional recognition on the Register of IT Technicians.Training Outcome:This is a great entry-level role which could lead to further training and/or various progression paths. Employer Description:This is an exciting time to join us here at Arun. We have high ambitions for this organisation, and all staff play a key and active part in delivering our vision, values, and objectives.
We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.Working Hours :Monday to Friday, between 8am to 5.30pm on a rota basis.Skills: IT skills,Organisation skills,Customer care skills,Team working,Creative....Read more...
An exciting new job opportunity has just become available for a Technical Sales Engineer – Embedded Computing, which can be based UK wide.
This role will cover UK and Ireland for Embedded Computing products for a well-established company, who are based in Wokingham, Berkshire. You will be responsible for identifying new customers and growing the existing customer base within the territory to increase product sales in line with budgeted sales targets, as well as building and maintaining long-term relationships with both new and existing customers.
Responsibilities for the Technical Sales Engineer - Embedded Computing - UK wide;
Produce and implement a profitable Sales Strategy for growth across the UK and Ireland.
Prepare and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction.
Build and develop strong customer relationships by understanding needs and requirements.
Educate clients and colleagues about the products, best use, practice and application.
Provide ongoing support, address any issues or concerns proactively.
Skills & Experience for the Technical Sales Engineer - Embedded Computing- UK wide;
Experience selling specialist rugged computing systems such as embedded computing platforms, racking systems, cabinets and enclosures
Experience selling to sectors including Defence, Aerospace, Industrial or Transportation markets
Electronics Industry experience either with Distribution or Original Equipment Manufacturers (OEM’s)
APPLY NOW! For the Technical Sales Engineer - Embedded Computing - UK Wide, by sending a cover letter and CV quoting reference THD1204, to TDrew@redlinegroup.Com or call 01582 878848 or 07961 158762.....Read more...
Key responsibilities will be, but not limited to:
Processing purchase invoices including posting to the company’s accountancy software (Microsoft Dynamics Business Central) and dealing with suppliers as required
Dealing with customer phone & email enquiries about billing and other matters
Creating purchase orders
Entering purchase invoices on the company’s accountancy software
Updating customer and supplier records on the company’s accountancy software
Processing and assisting with employee business expenses
Assisting as required with various ad hoc finance projects, analysis and reporting
The role also includes general administration duties:
Answering and directing phone calls and enquiries as required
Handling office correspondence and mail
Organising employee travel and accommodation & ordering office supplies and stationery
Training Outcome:Opportunities for progression are available, either through a Level 3 Assistant Accountant apprenticeship or by transitioning into a full-time role.Employer Description:TerraQuest delivers high-quality support, data, and technology services designed for local councils, developers, housing associations, architects, and other professional services. With a skilled workforce of more than 200 employees, we drive economic growth by powering land, property, and infrastructure.Working Hours :Monday - Friday.
Core hours: 09:45 to 15:45 but teams then tend to plan their working patterns and tasks together beyond that.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role will involve:
Communicating with customers via phone, email or in person
Addressing customer needs
Offering customer advice
Processing customer orders and/or requests
Maintaining accurate records of customer interactions
Ensuring customer satisfaction
Professionally handling customer complaints
Strong communication, problem-solving and organisational skills are essential, as well as the ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
Please consider the following:
Key skills:
Use IT systems
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Key knowledge
The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Key behaviours
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility
Training:
You will be working towards Level 3 standard in Customer Service
You will work alongside a mentor and our training partner who will work together to support and guide you through the training programme
No college attendance is required as training will take place on site
Training Outcome:
A high-quality apprenticeship, giving apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
With such a wide range of skills instilled, the qualified apprentice will be equipped to move to many areas within the motor industry
Employer Description:Fix Auto Southampton is an esteemed, state-of the-art repair centre situated just off the M27 near Old Netley and the Sholing Train Station.
The car body shop is part of Fix Auto UK, a network of more than 110 independently owned, branded franchised bodyshops operating across England, Scotland, Wales and Northern Ireland. The Fix Auto UK network is rated ‘Excellent’ on Trustpilot by thousands of customers.
Like all Fix Auto UK vehicle repairers the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks.Working Hours :Monday - Friday, 8.00am - 5.00pm
(may include some Saturdays). Typical working week of 40 hours includes minimum required study allowance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical....Read more...
Support our team to deliver outstanding learning and development opportunities for children with a range of complex learning and medical needs
To work in partnership with parents to promote and support in home learning experiences alongside Early Years Practitioners
To support the planning and delivery of the Early Years Curriculum to promote better outcomes for pre-school children with complex/ multiple needs
Training:Early Years Educator Level 3.
Training will include paediatric first aid qualification.Training Outcome:There is the potential for you to secure long-term employment with the council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship.Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :8:30am - 4:30pm Monday to Thursday, 8:30am - 4:00pm on FridaySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience....Read more...
• Providing administrative support to the Regeneration team. Liaising with customers to log reports and schedule appointment visits. Updating records promptly and accurately for the Regeneration projects. Supporting with processing of monthly valuations which have been certified by the Contracts Managers.• Undertake general administrative support duties within the Regeneration Team - filing, photocopying, processing mail, maintenance of records, processing of invoices, statistical returns, management information, maintaining databases and, where appropriate diary management.• Prepare basic written correspondence as required, such as agendas, minutes, memos, letters and reports within timescales, booking of meetings as specified by the Contracts ManagerTraining:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administration Level 3 with support from your employer and the Chesterfield College Group.Training Outcome:Potential for a full-time position upon completion.Employer Description:Rykneld Homes is responsible for the management, maintenance and improvement of around 7,600 properties and the neighbourhoods in which they are located on behalf of North East Derbyshire District Council.Working Hours :Monday to Friday 9 am-5 pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Supporting daily office operations, including data entry and record management
Assisting with scheduling, meeting coordination and documentation
Handling internal and external communications, including emails and calls
Updating digital systems and supporting compliance with safeguarding and GDPR
Updating digital systems and supporting compliance with safeguarding and GDPR
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:Potential to move into a full-time permanent administrative or housing support role within the organisation.Employer Description:Safe Roots provides supported housing and wraparound support for vulnerable individuals, particularly young people and care leavers. Their goal is to empower residents to build independent, fulfilling lives through personalised support plans and secure, nurturing accommodation.Working Hours :Monday – Friday, 9:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Day-to-day responsibilities will include:
Organisation of customer portals inbox
Logging customer enquiries
Uploading of trader’s quotations
Inputting of customer invoices
Liaising with our accounts department to resolve discrepancies
Ability to communicate effectively with all team members and resolve issues
Have the ability to work within a team and be confident to switch roles within the team to cover the workload as needed
Perform data entry and handle repetitive tasks efficiently. This will include invoicing customers and logging orders
Seamlessly switch between tasks while maintaining focus and accuracy
Collaborate effectively with team members and communicate clearly
Maintain a calm and relaxed demeanour, even with a fast-paced, busy workload
Ensure all tasks are completed with great attention to detail and organisation
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
Monthly classes at Colchester Institute (Colchester Campus).
Training Outcome:If the successful applicant shows promise and is successful in the role, there is the possibility to progress onto other administration within the company.Employer Description:Quinta Raddison - Worldwide procurement specialists for heavy industry
Experienced buyers across 4 offices strategically placed in the UK, USA, Germany & South Korea allowing direct access to domestic market prices.
Wide variety of products supplied to predominantly support electrical, mechanical and control & instrumentation fields. To heavy industries Worldwide including the Middle East, Asia, Africa, Australasia & South America.Working Hours :Monday to Friday 8:30am - 5:00pm with a one hour lunch break each day 1:00pm - 2:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good use of maths and English....Read more...
Responsibilities:
Answer support calls promptly and handle them in accordance with our documented processes.
Record and prioritise customer queries in a ticketing system ensuring adherence to SLAs.
Build and maintain customer relationships.
Diagnose and troubleshoot a wide range of technical issues providing resolutions or escalating where appropriate.
Actioning change requests for user accounts and systems.
Deploy and maintain a wide range software on customer systems.
Contribute to and help maintain our internal knowledge base.
Educate users on how to use various software and systems.
Maintain a strong knowledge of our companies’ services and products to help effectively and efficiently respond to customers queries.
Training:The training schedule is made up of remote learning session, assignments, and classroom based study. Training Outcome:etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning opportunties through higher level apprenticeships and external training. Employer Description:etiCloud - Delivering tomorrow's technology, today..
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.Working Hours :Monday to Friday, 8 hours per day, 40 hours per week. Shifts between the hours of 8.00am and 6.00pm.
The option for out of hours work is available on a rota basis once settled into the role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Company: NATIONAL JOB - Fully Remote
A well established manufacturer of Fungal Diagnostics solutions
Reputation for innovation and service excellence
Offering opportunities for progression to employees
Focussed on improving patient outcomes and supporting healthcare professionals
The Role of the Technical Sales Specialist
Field based role, working from home and visiting hospitals across UK and Ireland
Drive sales by identifying customer needs, presenting solutions, and closing deals across the territory.
Provide technical support and guidance to customers.
Deliver on-site and remote training to laboratory personnel and clinicians.
Support customers during product installation, validation, and routine use.
Build strong relationships with laboratory managers, microbiologists, and infectious disease specialists.
Provide feedback from the field on customer needs, market trends, and competitor activity.
Attend and exhibit at trade shows, conferences and events within the territory.
Benefits of the Technical Sales Specialist
Basic salary: £35,000-£42,000 + 20% OTE
Laptop + Mobile Phone Holiday
25 Days + Bank Holidays
UK Mileage: 10k?miles @?£0.45 + additional @?£0.25 per mile
Company Pension Scheme (5% employee, 3% employer)
The Ideal Person for the Technical Sales Specialist
BSc or MSc in Biomedical Science, Microbiology, Clinical Laboratory Science, or a related field.
Full UK Driver’s License.
Excellent communication and presentation skills.
Ability to travel extensively within the UK (up to 60%) and Ireland (10%)
Preferred:
Experience with fungal diagnostic products or fungal biomarker assays is highly desirable.
Familiarity with antigen and/or molecular testing is preferred.
2 Years’ experience in a clinical laboratory or diagnostic applications role is strongly preferred.
If you think the role of Technical Sales Specialist is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Assistant General Manager – Multifaceted Food and Drink VenueLondon£50,000 to £55,000 About the Company:Picture a multifaceted concept featuring multiple restaurants, bars, and a bustling events division.Key Responsibilities:
Support and Leadership: This role will support the General Manager in ensuring seamless business operations.Customer Focus: Serving as the main point of contact for the floor team and restaurant partners, they'll ensure exceptional service and memorable customer experiences.Effective Communication: Building clear communication.Logistics Management: Collaboration with site teams is essential to oversee venue logistics and maintain compliance with health and safety regulations.
Desired Qualities:
Management Expertise: The ideal candidate has significant experience managing teams in fast-paced restaurant, bar, or food hall settings.People-Centric Approach: Exceptional people management skills are required, fostering high-performing teams while enjoying the journey.Interpersonal Savvy: They exude confidence when engaging with customers, partners, and teams, cultivating enduring relationships.Compliance Expertise: Holding a Personal License, they ensure legal compliance with health and safety, food hygiene, and more.Resourceful Problem-Solver: They embrace a flexible attitude, lateral thinking, and proactive problem-solving.Learning Advocate: Supporting the management team in rolling out learning and development initiatives.Unwavering Commitment: An unwavering commitment to excellence and going the extra mile.
Apply now – kate@corecruitment.comAfter You Apply:We're a busy bunch, so it might take us a bit to get back to you. If you don't hear from us within 2 weeks, no worries. Hit us up if you've got questions or just want to say hi.Let's Stay Connected:Website: http://www.corecruitment.com/Facebook: https://www.facebook.com/COREcruitmentDOTcom/....Read more...
Service, maintenance and installation of heavy-duty heating and cooling systems and components.
Health and Safety and environmental legislation and working practices
Fault diagnosis and rectification through root cause analysis
Safe handling of refrigerants (including ammonia and CO2)
Electrical systems
Communication and customer care
Training:You'll be assigned a personal mentor and start by shadowing our experienced engineers on site, gaining hands on experience and expanding your skillset from day one. Our training team will keep in touch with regular catchups to support your development. You'll study in day or block release periods at college alongside apprentices from other companies and industries.Training Outcome:After completing your apprenticeship you can continue to progress through Star's engineer development pathway with salary increases along the way. Some of our engineers have gone on to become service and maintenance managers, regional managers or even directors. You will also have transferable engineering skills that can be valuable to other departments such as sales or design should you wish to try something different. A number of our engineers have also gone on to study at degree level. The possibilities are endless!Employer Description:Star Refrigeration is the UK’s largest independent industrial refrigeration engineering company, founded in 1970, working with customers from design to commissioning and maintenance, supported by a nationwide branch structure. The company is comprised of six business units and currently has around 400 employees throughout the group. We are an Investors in People Platinum and Investors in Young People Gold accredited employer and recognise the important role our employees play in our success which is why they are at the heart of everything we do. We aim to support and encourage our employees to pursue their interests and provide development opportunities to ensure they have rewarding and fulfilling careers.Working Hours :Monday - Thursday, 8:30am - 5.00pm and Friday, 8:30am - 4.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
