To proactively assist with the smooth running of the Service and ensure administrative duties relative to the Service are carried out in an efficient, accurate and appropriate manner
To undertake routine procurement administration and support duties including maintenance of paper and electronic filing systems, basic note-taking, photocopying/scanning, meeting scheduling, and other general administrative duties
Tasks will be varied to support the Service and whilst not exhaustive, will include assisting with routine procurement administration duties such as:
Procurement and general administration:
Maintaining electronic and manual filing/recording systems (including archiving) in line with procedures and ensuring the accuracy and confidentiality of sensitive information
Interacting with the Microsoft sharepoint sites of the procurement team
Basic note-taking at meetings and the preparation of simple meeting notes
Diary and calendar co-ordination for supplier/contractor related activities
The greeting of visitors (suppliers) in a professional manner and accompanying them when on site
Photocopying/scanning
Preparing general correspondence, reports, forms etc. as directed using Microsoft Office packages
Basic supplier invoice reconciliation and/or analysis
Dealing with phone calls, emails, and other forms of correspondence, and relaying messages to appropriate individuals, addressing enquiries or issues, and providing support as needed
Updating the procurement information on the MS Sharepoint Procurement Portal
Procurement analysis and report preparation:
Performing system queries using the company finance system (Sage Intacct) to prepare simple expenditure reports by supplier, by category, by period, by transaction type, etc.
Report development using more advance Microsoft Excel functionality such as Filters, Pivot Tables and Formulae
Market research:
Performing online/telephone research to develop simple market intelligence reports
Perform online/telephone research to identify potential suppliers
Interaction with potential suppliers to capture information about goods and services, supplier organisation, ethical considerations
Procurement projects and foundation wide procurement support:
To support activities associated with active procurement projects and tenders
To respond to queries and requests for support from the Services
Support Procurement Manager with supplier performance reviews, gathering feedback from stakeholders, involvement in review meetings
General:
Establish and maintain excellent working relationships with colleagues and suppliers
Any other reasonable duties as requested by the manager
Training:
Level 3 Procurement and Supply Assistant Apprentice
Location:Central Services, Station Road, Forest Hall, Newcastle upon Tyne NE12 8YY
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:
There may be an opportunity to secure a long-term position after successful completion of the apprenticeship
Employer Description:The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond.
We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.Working Hours :Working 8.30am to 4.30pm Monday to Thursday and 8.30am to 4.00pm Friday, with day release to Darlington CollegeSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Initiative,Data entry,Accuracy,Time management,Prioritise workload,Customer service skills,Articulate,Adaptable,Enthusiasm,Proactive,Resilient,Creative and resourceful,Caring and empathetic,Flexible,Willingness to participate,Confidentiality....Read more...
2nd Line Support Engineer – Milton Keynes5 Days per week onsite - £35,000 - £38,000 per annum2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills:
Strong 2nd Line support experience
Conduct administration tasks for server operating systems.
Collaborate with RDS, Citrix, and Hyper-V technologies.
Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc.
Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
Administer backup technologies and antivirus/security software.
Execute cable patching and utilize remote access tools.
Leverage ITSM tools for streamlined service delivery.
Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
Possess outstanding customer service and communication aptitudes.
Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
Fleet Compliance Coordinator, £32000 - £35,000, permanent position, growing company, flexible working hours 8.30 or 9am start/5 - 5.30pm finish.Location of the Fleet Compliance Coordinator: Easy access from M62 near Elland & BrighouseWe are seeking Fleet Compliance Coordinator to support the smooth running of a HGV rental company, ensuring vehicles and equipment are fully maintained, compliant, and delivering maximum uptime for our customers.The duties of the Fleet Compliance Coordinator:
Coordinate vehicle documentation including PMI safety checks, MOTs, LOLER, tail-lift and crane inspections, brake testing, and tachograph calibrations.
Manage customer and supplier relationships to ensure timely maintenance and effective cost control.
Oversee rental system updates, documentation records to maintain full legal visibility.
Log and manage customer breakdowns, liaising with third-party repair agents and suppliers until resolution.
Safeguard company vehicles and assets, ensuring all new rentals are set up with the right service schedules.
Deliver excellent customer service, handling queries, complaints, and escalations professionally.
The ideal Fleet Compliance Coordinator:
Strong HGV/fleet technical knowledge with confidence to understand repairs and cost implications.
Highly organised with excellent time management and the ability to juggle multiple priorities.
Strong communicator who can build relationships with customers, suppliers, and internal teams.
Commercially aware, with the ability to balance cost control and customer satisfaction.
Benefits of the position:
£32,000 – £35,000 depending on experience.
25 days holiday plus bank holidays.
Opportunity to develop within a growing business and work closely with senior leaders.
Permanent, stable role in a fast-paced but supportive environment.
If you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment.....Read more...
Provide day-to-day clerical and administrative support to the Fleet Delivery team.
Schedule and coordinate meetings, manage the teams' diaries and emails.
Attend meetings and take notes, minutes and actions.
Assist with document management, electronic filing systems and data entry tasks.
Support internal communication by liaising with team members and other departments.
Respond to routine enquiries and provide accurate information to colleagues.
Training Outcome:Multiple opportunities for career progression within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Client bookings / queries / set up work stations
Support therapists
Observe treatments & continued training
Training:
Beauty Therapist Level 2 Apprenticeship Standard
Daily training - working in conjunction with your course provider to ensure continuity
Training Outcome:
There are so many options available, we will support and guide
Employer Description:My salon is friendly and professional providing bespoke treatments in a beautiful setting, pampering is what we do best. We take time with our clients and build great relationships with them who in return are very loyal to us.Working Hours :Tuesday - Friday, 10.00am - 4.00pm and Saturday, 10.00am - 1.00pm or laterSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience,Positive, flexible, passion....Read more...
You will need you to:
Answer the phone
Handle our files and support our managers
You’ll also meet and greet visitors
Book appointments
Attend staff meeting
Audits, basic financial accounting among other tasks
Training:Business Adminitration Level 3.Training Outcome:Office Manager.Employer Description:Everliving Services Ltd have a genuine desire to provide care and support to service users living independently in their own homes in a manner that is individualised and holistic in it's approach. We required staff who will champion such approach to care.Working Hours :Monday to Friday 10:00 - 16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
- Using Microsoft Software (word/Excel/Sharepoint/Teams/outlook/)- Preparing Quotations for Customers- Working with Technical Drawings to understand commercial Kitchen Design - Assisting in project co-ordination with on-site Project Managers- Purchasing of Equipment - Liasing with Supplier to achieve/negotiate best Price- Creation of Handover Manuals for Completed Projects- Management of CRM Database- Invoicing of Goods - Answering incoming Calls - General Office dutiesTraining:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:
Varied future Career Paths subject to candidate with opportunities to move into commercial team leadership positions, Project Management, account management
Employer Description:Catering Projects Ltd is a specialist provider of bespoke commercial kitchens and bars for the food service industry. They offer a full-service approach—from initial design through to installation and aftercare—serving a wide range of clients including:
• Independent restaurants
• National chains such as Nando’s, Wagamama, Wendy’s, and TRG
Their services include:
• Design-led project management
• 3D visualizations and technical layouts using AutoCAD and Revit
• Equipment specification and procurement
• Installation and service support
The company is known for its attention to detail, client-focused solutions, and high-quality service, often delivering results that exceed expectations while remaining cost-effective.
Why It’s a Great Place for a Business Administration Apprentice
As an apprentice, you’ll be part of a professional team supporting the smooth running of operations. You’ll gain experience in:
• Office administration and coordination
• Project documentation and scheduling
• Customer service and supplier communications
• Data entry and reporting
• Procurement and logistics support
This role offers exposure to real-world business processes in a design-led, project-focused environment, ideal for developing skills in organisation, communication, and teamwork.
Company Culture and Values
Catering Projects Ltd prides itself on:
• Innovation and creativity
• Professionalism and precision
• Team collaboration
• Client satisfaction
Their in-house team brings over 70 years of combined experience in contracts, operations, design, and installation, making it a rich learning environment for apprentices.Working Hours :8.30am – 5pm / 30 minute lunch break.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
You’ll gain experience in a wide range of office tasks, from document handling to supporting purchasing and customer service, in a friendly and fast-paced technical environment.
Your duties will include:
Answer phones and directing technical enquiries
Managing incoming and outgoing emails
Filing and organising documentation
Raising and processing purchase order/sales orders
Liaising with suppliers for pricing and lead times
Tracking orders and updating status
Assisting with the management technical documentation
Supporting quality audits ISO9001
Training:
For this apprenticeship standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this apprenticeship standard will require monthly training visits from a qualified IPS Trainer to help support the apprentice
This will allow them to develop skills and progress the building of the apprentice portfolio to prepare the learner for End Point Assessment
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard
Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard
Training Outcome:Upon successful completion of the apprenticeship, you could become a key part of a high-tech engineering team - mastering essential business skills, tackling real leadership challenges, and paving your way towards a career in project support, quality control, or operations management.Employer Description:FTI are one of the UK’s premier suppliers of instrumentation products and services. Formed in 2000 we pride ourselves in offering first class technical and customer service support.
FTI continue to grow and develop, we believe that having an ethos of professionalism, hard work and honesty has taken us a long way on our company journey, and by working closely with our existing and future customers we have exciting times ahead.Working Hours :Monday - Friday, 08:30 - 17:00, with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Reliable,Punctual,Willing to learn,Adaptability,Confidentiality....Read more...
JOB DESCRIPTION
Job Summary
Under the supervision of the Vice President of Retail Sales, the National Accounts Manager will be responsible for driving profitable, sustainable growth withing the automotive and general retail space. Account focus will be primarily national accounts under the automotive banner with select specialty retail accounts where applicable. Responsibilities will further include discovery and implementation of growth strategies and initiatives with internal and external marketing and support efforts. Item assortment will include well-positioned automotive brands, new item creation and innovation, and specialty opportunities. A creative mindset and strong interpersonal skills are essential to create new and develop existing relationships with key retail accounts.
Supervision Responsibility:
With the passage of time and successful placement, there could potentially be additional supervision responsibilities as placement initiatives grow and expand.
Essential Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Gather product, customer, and market information to aid in the process of selling product. Manage sales process and achieve revenue targets. Display or demonstrate product, using visual tools, samples or catalog, and emphasize salable features at trade shows, open houses, and sales training opportunities. Maintain customer account portfolio, including sales volume, trip and customer reports, working agreements and other tracking reports. Create reports for business transactions and keep expense accounts. Represent manufacturer in fair and honest way Receive customer feedback and respond in an appropriate manner. Maintain constant communication with clients. Participate in product development and product improvement processes. Act as an interface between the company and the customer on pricing, product availability, product information and credit issues. Gather and disseminate internal information regarding product improvement, process improvements, including functions like shipping, quality, competitive information, and business opportunities. Performs other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Education and Experience
Bachelor's Degree in Business / Sales & Marketing / Business Management required Five years of retail sales experience required. Retail placement and marketing support experience beneficial.
Certifications
None
Employment Standards
Knowledge of Word / PowerPoint / Excel Knowledge of Customer Management Software Knowledge of Retailer Experience / Past Sales Experience Ability to pass a pre-employment background check.
Hiring Range
Between $120K - $137K annually
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening. Apply for this ad Online!....Read more...
Typical duties could include
Dealing with orders and payments
Offering guidance and support
Meeting and greeting, fixing problems, after care or measuring customer satisfaction.
The programme builds the specialist knowledge and skills needed to influence the customer experience and their satisfaction with the organisation.Training:The training will take place at work.Training Outcome:We offer the opportunity to continue working with the company upon successful completion of the apprenticeship.Employer Description:Chain Logistics Services is a team of dedicated professionals having distinct experience in Maritime, supply chain and logistics industries. It has been our constant endeavour to provide first class, highly competitive services to our clients.
By monitoring and responding to our client’s needs, Chain Logistics Services is constantly developing the scope of its expertise which has made us a fast growing logistics service provider. Our comprehensive range of services and solutions, cover every single need of Importers & Exporters. Chain Logistics Services develops customised logistics solutions to meet the priorities of each client, with a responsible, ethical approach.
Chain Logistics Services is a stable, independent and fast growing freight forwarder. Our excellent customer service, In-House expertise and our global logistics network has placed us at forefront of our industry.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working....Read more...
The goal of this role is to improve the departments administrative efficiency, making sure that orders and IT system information is always up-to-date allowing for a better customer experience. The role will also support the Procurement Supervisor, allowing them to focus on more tactical tasks.
Specific Duties:
Drop-ship order processing:
Raise all drop-ship (direct delivery) orders onto the ERP system
Where required, raise Barton Storage Systems delivery paperwork for dropship orders
Send orders through to suppliers
Track and expedite drop-ship orders to ensure that they are received by the customer by the required promise date.
Record keeping
Scan and file supplier delivery paperwork
Scan and file supplier order confirmation paperwork
Ensure that the ERP system is kept honest with updated supplier expected delivery dates
Customer Portals:
On a daily basis update customer portals with up-to-date stock information
‘Turn-off’ any lines where stock is not available
Complete reports for the Procurement Director and Procurement Supervisor to show the lines that are not available
Put the expected back-order / replenishment dates into the customer portals, so that customers are well informed when items are due back into stock
Communication and Coordination:
When dates on any drop-ship ordered items are moved by suppliers, communicate the delays to the Sales Team
Inform the Sales Team and the Operations team on any items that are going to be placed on back order and when they are expected to be replenished
Procurement Team Assistance:
Shadow and support the Procurement Team in their tasks so that cover can be provided when other Procurement Team members are out-of-office or on leave, including the following:
Running ‘re-order’ reports or ‘Materials Requisition Planning’ with the purpose of raising purchase orders for the products and services that the business requires, while maintaining appropriate levels of stock
After approval by the Procurement Director (or other Directors in the business) raising ad-hoc Purchase Orders as requested, such as; non-product-related items, services and spot-buys
Ensure that Orders are placed accurately and acknowledged by suppliers promptly so that invoice queries are kept to a minimum
Resolving supplier invoice queries
Order book management. Ie. expediting orders, cancelling, increasing or reducing order quantities where appropriate, checking and filing order acknowledgements to ensure that Purchase Orders aren’t missed or lost by suppliers and sending outstanding order reports to suppliers
Updating the Operations team, informing them in advance of goods that are not going to be ready to send to key corporate customers, so that they can be left off outbound advance shipping notes
Planning supplier deliveries into timed delivery slots to assist with warehouse resource planning
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed with City of Wolverhampton College
Training Outcome:
There may be the opportunity of a full-time position upon successful completion of the apprenticeship
Employer Description:Barton Storage Systems, your trusted trade-only supplier with over 60 years of excellence serving the UK and international markets. Through our UK distributor network, we deliver premium-quality storage equipment, innovative handling systems, and reliable access solutions that meet evolving industry demands.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Assist with the wedding operations at Sandwell Valley Visitor Centre and Lightwoods House, supporting the team from initial meetings through to the wedding day.
Support the Events team in delivering events, learning how bookings, administration, and event setup are managed.
Help with administrative tasks to support smooth event delivery.
Take part in planning and preparing events under guidance.
Assist with setting up and clearing away event and wedding spaces, including arranging furniture, decorations, and equipment.
Support the team in welcoming and guiding visitors and guests during events and weddings.
Help monitor supplies and equipment needed for events, reporting any shortages or issues to the team.
Assist in promoting upcoming events and weddings through social media or printed materials under supervision.
Support the team in gathering feedback from guests after events to help improve future activities.
Help maintain accurate records and databases related to bookings and event details.
Shadow experienced team members to learn best practices in customer service and event coordination.
Participate in team meetings and training sessions to develop skills and knowledge related to weddings and events.
Contribute to creating an inclusive and welcoming environment by supporting Equality, Diversity, and Inclusion (EDI) values.
Carry out other duties as needed to support the team and service goals.
Follow Health and Safety policies to help maintain a safe working environment.
Training:At the end you will gain a Level 3 Event Assistant Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 18-month contract and at the end you will gain a Level 3 Event Assistant Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.30am and 4.30pm with weekends and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Good timekeeping & Punctuality,Reliability & Flexibility,Problem-solving,Willingness to learn....Read more...
Content Creation
Plan, develop, and produce written, visual, and video content for social media and other digital platforms.
Understand briefs and target audiences to generate creative, engaging content ideas.
Film short videos using a company-provided phone and edit content using tools such as CapCut and Instagram Edits.
Write on-brand captions that connect with followers and reflect MKM’s friendly tone of voice.
Schedule and publish posts using Hootsuite, Meta Business Suite, and content management systems.
Review content performance and use insights to enhance engagement and reach.
Brief graphic requirements into the design team and support planning for future campaigns.
Social Media Support
Assist in managing MKM’s central social media channels, including Facebook, Instagram, TikTok, LinkedIn, X, YouTube, and Pinterest.
Schedule content, adapting it for each platform’s audience and format.
Respond to comments, messages, and queries in a professional and engaging manner.
Monitor brand mentions and relevant hashtags, helping to grow MKM’s online community.
Stay up to date with the latest social media trends, challenges, and competitor activity.
Support influencer collaborations and work with the marketing agency on paid campaigns.
Contribute creative ideas for campaigns and social-first content.
Branch Support
Provide updates, advice, and best practices to branches on social media activity.
Assist branches with local campaigns, content ideas, and community engagement.
Help resolve account access issues and onboard new social media users.
Work alongside the Social Media Lead and Videographer on branch visits to capture authentic, engaging content.
Travel to branches when required to support content creation and campaign delivery.
Training:Advanced Level Apprenticeship in Multi-Channel Marketing consisting of:
Level 3 Diploma in Multi-Channel Marketing
Level 2 Functional Skill in Maths (if applicable)
Level 2 Functional Skill in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin Norwich and Llandudno. Each of our branches carries a wide range of building materials to keep your project on track, available for delivery to site or for customer collection. We also supply kitchens, bathrooms, doors, windows and joinery, and landscaping products. Many branches have additional specialisms, whether that’s plumbing & heating, electrical, tool hire or timber cutting.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
This is a broad role requiring a technical and analytical mind, for working with complex services. The role also requires excellent communication skills, for liaising with clients to clearly deliver technical information in easy to understand, plain English.
Become an SME in the Microsoft 365 and Office Suite
Provide first line analysis of all IT issues and ensure that SLAs are met
Answering the telephone, responding to emails and updating requests
Keep customers informed of the status and progress of tasks and update tickets
Ensure the customer is satisfied with the resolution by placing a confirmation call
Assisting with Windows and MAC hardware installations and configurations
Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution
Performing administrative tasks such as user account creation
Attend team and customer incident meetings and conference calls
Complete other service-related tasks as required by your manager
Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time
Aid the service by creating and maintaining documentation such as technical fixes and quick reference guides
Training:
This is a Level 3 Information Communication Technician
Apprenticeship (Support Technician Pathway)
Classroom sessions are bi-monthly
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:Founded in 2004, we are eloquent IT geeks which means we really know our stuff, and we are used to working with all levels of technical understanding. Our combination of technical expertise and our obsession with service excellence sets us apart. The company has grown consistently, creating new openings in our energetic team of talented people. We develop opportunities for all our driven individuals who are obsessed with upskilling and passionate about technology, so they can thrive and make a difference in a fast-paced environment.Working Hours :WFH two days a week (one day per week initially) - 35 hours a week (either 8.00am - 4.00pm or 9.00am - 5.00pm with 1 hour for lunch).
Learning opportunities (professional certification, developmental pathways)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Sales Executive – Brackley, Northamptonshire Location: Brackley, Northamptonshire (Office-based) Hours: Full-time, 40 hours per week Contract: Permanent Salary: Up to £35,000 per annum + excellent benefitsAbout the CompanyOur client is a well-established, market-leading business in the home services sector. With over 40 years of global success and hundreds of UK locations, they’re known for their premium service offering, rapid growth, and commitment to excellent customer experience. This role is based at their UK head office in Brackley and sits within one of their most successful and award-winning brands.The RoleAs a Sales Executive, you’ll be responsible for engaging with warm and cold leads, building strong customer relationships, and converting enquiries into sales. You’ll arrange and manage customer appointments, liaise with franchise partners, and support the full sales journey from initial contact to close. This is a fantastic opportunity for a confident, proactive salesperson who thrives in a fast-paced, target-driven environment.Key Responsibilities
As a Sales Executive, your role will be to make outbound and inbound calls to warm and cold leads (no cold calling)Build rapport, understand customer needs, and promote premium productsArrange and coordinate customer appointments with franchise partnersFollow up to overcome objections and convert opportunities into salesMaintain regular customer contact to nurture leads and maximise conversionsTrack and report on lead engagement and performance metricsMake follow up customer service and satisfaction callsWorking from our clients Brackley Head Office
What We’re Looking For
Proven phone-based sales experience with a track record of meeting or exceeding targetsConfident communicator with excellent listening and negotiation skillsExperience of B2B or B2C telephone-based sales and customer serviceExperience with upselling or cross-selling products and servicesOrganised, resilient, and motivated by hitting goalsCRM experience preferred but not essentialLive within a commutable distance to Brackley
What’s on Offer
Salary up to £35,000 per annumExcellent benefits packageA permanent, stable role with a leading UK businessSupportive and inclusive team cultureOpportunities for career growth and development
Equal OpportunitiesOur client is committed to creating an inclusive workplace and welcomes applications from all qualified candidates, regardless of background, identity, or experience.Apply NowIf you’re a confident communicator with a passion for sales and customer service, this is a great opportunity to join a successful, growing organisation.....Read more...
Be the first point of contact for learners, visitors and employers to the centre
Support with day to day running of the centre, such as diary management, making appointments, ensuring adequate supplies of equipment and resources
Supporting tutors with attendance
Dealing with enquiries over the telephone and in person
Support at open days and events
Maintain good housekeeping within the centre
Support the wider team with paperwork and compliance
Monitor learner review dates and book appointments with employers
Answer and make telephone calls
Training Outcome:Elevation Training Academy is a rapidly growing organisation and is diversifying into other training programmes. On successful completion of the apprenticeship there will be numerous opportunities available within the umbrella of Elevation Training. We are keen to support individual career plans and expectations.Employer Description:Elevation Training Academy is a rapidly growing private training provider, specialising in fire and security apprenticeships and fire training. Currently with centres in Leeds and Peterborough, we were rated GOOD by Ofsted in 2025. Due to demand we are diversifying into other qualifications and apprenticeships and are keen to have more centres across the UK.Working Hours :Hours of work are 8am to 4pm Monday to Friday based in our Morley centre.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Confident on the telephone....Read more...
Purpose of Post
Provide effective administrative support to the Strategic Contract Management Lead and departmental Contract Manager focusing on contract management, specifically, contract administration and related processes
Assist in the collection, organisation, migration, and sharing of contract documentation and data
Deliver technical and administrative assistance to the team in areas such as contract spend, supplier relationship management, stakeholder engagement, communication, responsible procurement, and contract lifecycle management
Collaborate with colleagues to ensure seamless and consistent service delivery
Prepare, collate, and format contract-related data for processing, review, and advanced analysis by relevant stakeholders
Communicate findings and outcomes clearly to various audiences, analyse both structured and unstructured contract data to support business decisions, integrate data from multiple sources as directed, and ensure all data handling complies with legal and ethical standards
Look after various email inboxes relating to specific corporate contracts
Main Duties & Responsibilities:
Take care of the administration of the Business Travel contract, including daily monitoring of the Business Travel inbox, adding new users in a timely fashion, dealing with queries from the business and the supplier
Support the Contract Manager in the administration of the contract
Assist the Contract Manager in the administrative tasks relating to other Corporate Contracts, including but not limited to Taxis, Print, Delivery, Tail spends and other contracts managed by Commercial Service as requested by the Strategic Contract Management Lead
Assist in gathering and interpreting information from a variety of sources to support contract processes and reporting, utilising multiple IT packages and systems
Assist with the administration and maintenance of the Contract Register and associated information assets
Look to continuously improve processes and practices around contract administration
Support the team on gathering market intelligence and contract data and inform the development of specifications, KPIs, SLAs etc
Work collaboratively with colleagues across the Department to review and improve contract utilisation
Support the analysis and presentation of contract data using textual, numerical, graphical, and other appropriate visualisation methods for the intended audience
Job Description:
Assist in the development and maintenance of contract data dashboards and reporting tools
Support the coordination and facilitation of contract user groups and all associated communication campaigns
Develop a working knowledge of legal and regulatory requirements relating to contracts, including public procurement legislation, Data Protection, Health & Safety, Compliance etc
Administration of Customer Satisfaction Surveys for corporate contract users
Assist with the organisation and delivery of contract-related training sessions as required
Actively participate in team meetings and contribute to the achievement of team objectives
Build strong relationships with business stakeholders and commercial Services team
Contribute to the publication and updating of internal and public commercial web content relating to contracts if requested
Undertake any other duties relevant to the role of Contract Administrator as may reasonably be requested
Training:
You will be supported to achieve the Business Administration Level 3 Apprenticeship
Theoretical training will be Biweekly with the support of the training provider
Practical training and support will be given in the workplace allowing you to embed your learning in the working environment
You will receive hours 6 per week to support with your apprenticeship studies
Training Outcome:
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available
Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation
Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday - Friday, 9.15am - 5.00pm core hours. Flexibility will be required for business needsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
This apprenticeship provides an excellent opportunity to gain hands-on experience in the fire and security industry while learning from experienced engineers.
You will be trained to work with a range of systems including door entry, access control, intruder alarms, CCTV, warden call, and fire detection systems, primarily within social housing and commercial environments.
You will learn how to carry out both preventative and reactive maintenance, fault finding, and installations — developing the knowledge and skills required to become a fully qualified, multi-skilled Fire and Security Engineer.
Duties and responsibilities
Throughout your apprenticeship, you will be supported to:
Assist in carrying out routine maintenance and planned servicing in line with customer contracts and relevant standards.
Learn how to diagnose and repair faults across a variety of fire, emergency, and security systems.
Support senior engineers on-site and gradually take on more responsibility as your skills develop.
Ensure on-site documentation and logbooks are accurately completed following any work undertaken.
Gain an understanding of compliance requirements (BS 5839, BS 5266, etc.) and how to report any non-conformances.
Learn to use digital systems (PDA) to record job details, parts used, and customer updates.
Maintain a professional approach when representing the company on customer sites.
Training:As part of the Fire, Emergency and Security Systems Technician Level 3 Apprenticeship, you will receive both on-the-job training and off-the-job learning delivered by an approved training provider.
During your apprenticeship, you will develop skills and knowledge in:
Fire detection and alarm systems
Intruder alarm systems
CCTV systems
Access control and door entry systems
Health, safety, and environmental practices
Electrical and electronic principles
Fault diagnosis and problem solving
You will be supported by a dedicated mentor and engineering team who will help guide your progress and ensure you gain the full range of competencies required.Training Outcome:On successful completion of the FESS apprenticeship, we aim to offer a full-time position as a qualified engineer within our company.Employer Description:At the ABCA Group — comprising ABCA Systems Ltd, Maintec Ltd, AGS-Tech Ltd, HBS Fabrications North West Ltd, Citrus Group Ltd, and RAAM Construction — we are committed to being the very best in everything we do. Whether it’s serving our customers or supporting our colleagues, we believe that strong, collaborative relationships are key to our success.
We work as one team, united by shared goals, mutual respect, and a culture of support.
By investing in our people, we drive growth not only for the business but for every individual who is part of it. When you join the ABCA Group, you’ll gain access to new opportunities, take ownership of meaningful initiatives, develop your skills at pace, and become a valued member of the wider ABCA family.
Together, we build better futures — for our people, our clients, and our communitiesWorking Hours :8.30am – 5.30pm Monday to FridaySkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Reliable,Enthusiastic & eager to learn....Read more...
As part of your apprenticeship, you will be involved in the following aspects of our growing business:
Learning all aspects of our evolving Customer Service Centre
Gaining knowledge of various ICT systems
Understanding complaint handling process and monitoring
Reviewing customer feedback and analysing trends
Learning how to plan repairs works and organise operative diaries
Improving our customer experience and service
General administration
What you will bring to the team:
Skills and knowledge:
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
You will join a team where you will feel supported, trusted, and appreciated. Our existing team have a wide-ranging background and knowledge but most importantly, appreciate the unique skills and passions that each co-worker brings to the team.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Admin Support/Senior Administrator.Employer Description:Qualis Group Ltd is wholly owned by the Council and is the parent company of the Group. It has oversight of the overall performance and governance arrangements of the subsidiary companies. A property management company, developer and council services provider – with a difference. Across the Epping Forest District, we’re building much-needed new homes and commercial buildings, and delivering high-quality housing and grounds services on behalf of Epping Forest District Council.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide Administration support to the call centre team & management
Maintain and update call centre databases, records and documentation
Monitor and report on call centre performance metrics (e.g Call volumes, response times)
Scheduling and rota management for onsite operatives
Handle internal communications and distribute updates or announcements
Liaise with IT and facilities to ensure equipment and systems are functioning properly
Ensure compliance with company polices and procedures
Assist with handling escalated customer queries when required
Training:
Business Administration Level 3 qualification
Inhouse training- No college day release required
Training Outcome:Full time employment.Employer Description:Draintech are the Midlands premier emergency service. The offer 24/7 emergency drainage services, CCTV surveying, excavation and flood defence services.Working Hours :Monday- Thursday, 9.00am-4.00pm (office).
Friday, 9.00am - 4.00pm (office/home working).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We have a requirement for a Client Relationship Co-Ordinator to join our expanding company. The Client Relationship Co-Ordinator will support JLES Southern & Thames regions. The role is primarily based in our Tring office.
This entry-level role is ideal for someone eager to develop a career in Client Relationship management within a supportive and growth-oriented environment.
As a Client Relationship Co-Ordinator, you will support our team in building and maintaining positive relationships with our clients, ensuring high levels of customer satisfaction. You'll assist with identifying opportunities to grow business with both new and existing clients and learn the essentials of account management and customer support.
The ideal candidate will have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, organised, and excited to make a positive impact within our team.
You will be rewarded by working for a growing company serving the rapidly growing housebuilding sector. We want people who have the drive, ambition, personality, and desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
In addition to a competitive salary, we offer a comprehensive rewards package that includes an excellent bonus scheme, private healthcare, EASE programme, your birthday off, annual company trips, and other benefits that set us apart from most civil engineering firms in the UK.
Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.
We're not just hiring employees; we're looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish!
Role and Responsibilities:
Research prospects and opportunities
Call new prospects
Arrange meetings
Client Liaison
Assistance with conversions
Work with Marketing Manager on campaigns and marketing material
Direct marketing
Attending networking events
Client entertaining — arranging and attending
Updating CRM Systems
Merchandise
Ad-hoc business-related tasks, including client updates and monthly business operations reporting
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the business' processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.Employer Description:LES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Monday to Thursday, 08:30 - 17:00. Friday, 08:30 - 16:30, 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Build & maintain relationships,Proactive and flexible,Time management....Read more...
1. Campaigns & Social Initiatives
Plan and deliver campaigns around social responsibility, inclusiveness, and diversity, including our apprenticeship programme and company culture.
Create engaging posts and visuals for LinkedIn, website, and internal updates showing what we do and who we support.Gather stories, quotes, and photos from staff or partners for campaign use.
2. CRM & Contact Management
Add new users, leads, and contacts into the CRM system.Review our existing CRM contact list — check that each entry is accurate, up to date, and correctly categorised.
Research existing contacts to confirm their roles and identify whether they are key decision-makers or influencers within their organisation.
Research and identify new contacts at NHS Trusts, Colleges, and commercial sites where we don’t yet have strong links.
Keep all contact data clean, structured, and properly tagged for campaigns and follow-ups.
Prepare short summaries or reports highlighting which contacts should be prioritised for outreach or meetings.
3. Customer & Prospect Outreach
Assist with email introductions and outreach to NHS, education, and commercial contacts.
Run customer satisfaction surveys and help collect feedback for improvements.
Try to book meetings or demonstrations with existing and potential customers.
4. Digital Marketing & Analytics
Use Google Analytics to monitor website traffic, visitor behaviour, and performance of pages.
Identify what content performs best and report on monthly trends.
Carry out keyword research to find the most relevant search terms for our services.
Use Google Ads (AdWords) to check pricing, competition, and keyword effectiveness.
Suggest and help implement SEO improvements (titles, metadata, internal links, etc.).
Prepare short monthly summaries showing campaign results and website traffic changes.
5. Competitor Research & Analysis
Identify our main competitors in access control, software integration, and security tech.
Review their marketing activity — website content, social media posts, advertising tone, visual style, and messaging.
Note what they do well and where we can differentiate or improve.Summarise their product offerings and positioning (e.g. pricing, features, partnerships).
Create a simple competitor comparison sheet showing key strengths, weaknesses, and marketing tactics.
6. Content & Communication
Write and schedule LinkedIn posts, website updates, and short case studies.
Maintain website content (news, projects, team pages, blog).
Collect and edit client testimonials, images, and stories for use in marketing material.
7. Events & Engagement
Research industry awards, publications, or directories for possible entry or coverage.
Research Events that may be good for us to attended but not exhibit at.
8. Reporting & General Support
Maintain a marketing calendar of campaigns, posts, and deadlines.
Track and summarise social, web, and CRM metrics.
Assist in preparing short reports or presentations for management updates.
Support with ad-hoc research, content creation, or marketing admin as required.
Training:Multi-Channel Marketer Level 3 Apprenticeship StandardYou will also receive full training and support from the Just IT Apprenticeship Team to increase your skillsTraining Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:At Auxilium, we are passionate about seamless data integration for access control systems. We strive to provide efficient and reliable solutions to our clients.
Our cutting-edge ID card production and management system ensures top-notch security.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
This role is a fantastic first step towards working in IT support with local schools and businesses. You will be part of a flexible and friendly team where you will learn a vast range of support requirements and technologies.
What will my new role involve? Joining the team as an IT infrastructure apprentice, you will learn:
Install and maintain computer hardware, laptops, audio/visual equipment and peripherals
Routine administration, including data backups and Active Directory maintenance
Software installation, maintenance and upgrading in line with rocket development policy
Server Network / Cloud Based Infrastructure support
Administration and development of Internet, Intranet, Extranet, and E-mail systems, including learning platforms and websites
To keep abreast of technological developments and encourage the use of ICT at all levels
To support staff and students with the set-up and preparation of ICT equipment around clients
Training:As an IT Support Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Rocket Computer Services team combined with 25 days of off-the-job training at the PETA training centre in Cosham.Training Outcome:Progression opportunities are offered for the successful candidate upon completion of their apprenticeship and integration with the team.Employer Description:Rocket Computer Services Ltd are an established IT Support Company committed to providing high quality support across Portsmouth and Hampshire. We pride ourselves on our professional and friendly approach in meeting the needs of our clients. We offer a variety of bespoke support packages across the business and education sectors, creating more time for your staff to do the work they need to do while we take on your technical issues.Working Hours :Monday -Thursday 08:00 - 15:30; Friday 08:00 - 14:30 (30 minutes lunch).Skills: Initiative,Good communication skills,Personable and friendly,Polite,Strong customer service skills,MS Office knowledge,Genuine interest in ICT,Pass enhanced DBS check,Full UK driving licence,Manage own workload....Read more...
An exciting new job opportunity has just become available for a Technical Sales Engineer – Embedded Computing, which can be based UK wide.
This role will cover UK and Ireland for Embedded Computing products for a well-established company, who are based in Wokingham, Berkshire. You will be responsible for identifying new customers and growing the existing customer base within the territory to increase product sales in line with budgeted sales targets, as well as building and maintaining long-term relationships with both new and existing customers.
Responsibilities for the Technical Sales Engineer - Embedded Computing - UK wide;
Produce and implement a profitable Sales Strategy for growth across the UK and Ireland.
Prepare and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction.
Build and develop strong customer relationships by understanding needs and requirements.
Educate clients and colleagues about the products, best use, practice and application.
Provide ongoing support, address any issues or concerns proactively.
Skills & Experience for the Technical Sales Engineer - Embedded Computing- UK wide;
Experience selling specialist rugged computing systems such as embedded computing platforms, racking systems, cabinets and enclosures
Experience selling to sectors including Defence, Aerospace, Industrial or Transportation markets
Electronics Industry experience either with Distribution or Original Equipment Manufacturers (OEM’s)
APPLY NOW! For the Technical Sales Engineer - Embedded Computing - UK Wide, by sending a cover letter and CV quoting reference THD1204, to TDrew@redlinegroup.Com or call 01582 878848 or 07961 158762.....Read more...
Vehicle Technician / Mechanic Salary: £32,000 £40,000 per year (depending on qualifications and experience) + bonus
Location: Hastings
Job Type: Full-time, Permanent
Join a well-established and growing automotive service centre in Hastings as a Vehicle Technician / Mechanic. Were looking for an experienced and motivated technician to join our busy, multi-brand workshop team.
About the Role As a Vehicle Technician / Mechanic, youll carry out servicing, maintenance, and repairs on a wide range of vehicles to the highest standards. Youll work as part of a supportive team dedicated to delivering excellent customer service and vehicle care.
Key Responsibilities
- Perform routine servicing, maintenance, and repairs on all makes and models
- Diagnose and resolve mechanical and electrical faults
- Ensure all work is completed accurately, efficiently, and to manufacturer standards
- Work collaboratively with the workshop and service team to ensure customer satisfaction
- Maintain a clean and safe working environment
What Were Looking For
- NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (required)
- MOT testing licence (preferred but not essential)
- Previous experience in a workshop or service centre environment
- Full UK driving licence
- Strong teamwork skills and a customer-focused attitude
- Attention to detail and commitment to high standards of workmanship
- DBS certificate (required)
Benefits
- Competitive salary and performance bonus
- Healthcare cash plan
- Mental and physical wellbeing support
- Extra holiday for long service
- Day off on your birthday
- Retail discounts and vouchers
- Company car scheme (after qualifying period)
- Free MOT for employees
- Ongoing training and professional development opportunities
- Pension scheme
- Opportunities to progress within the business
If youre an experienced Vehicle Technician or Mechanic looking to join a friendly and forward-thinking automotive team, apply today, or contact Rachael on 07885881841....Read more...
