Provide 5-star customer service
Answering phone calls
Replying to emails
Live Chat messaging
Learning about the products Lords and Labradors sell
Using the CRM system to process orders
Processing returns
Training:The Business and Customer Service Apprenticeship will take you one year to complete and is accomplished in the workplace.
You will be expected to attend Boston College at least once a month where you will receive one-to-one support from your assessor and functional skills tutors.Training Outcome:Possibility of joining the customer service team on a permanent contract.Employer Description:Lords & Labradors is a premium pet brand dominating online pet in the UK and in online market position 3 behind Amazon and Pets at Home. It is unique within pet, offering a John Lewis department store experience. The company controls a full supply chain including own manufacture, platform management and warehousing.
Its website, established in 2013 majors on core own brand products such as dog beds, bedding and crates which are sold alongside selected well known brands such as Kong and Nestle Purina thus enabling a ‘full offering’.
Other sales generated are through international sales via the UK site, a stand alone US website, online platforms such as Next and Amazon and pet-specific physical stores. There is also a growing distribution element with a number of international brands requiring warehousing, distribution and sales which sits alongside normal business.Working Hours :Monday - Friday
8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Patience,Good timekeeping,Enthusiastic....Read more...
We have an exciting opportunity waiting for you. Join our vibrant and growing team and dive into the world of customer service, office operations, and logistics.
We're a forward-thinking company that thrives on innovation and teamwork. Our office is a hub of energy, where every day brings new challenges and opportunities to learn and grow. As an apprentice, you'll be an integral part of our close-knit team, contributing to our success while gaining essential skills for your future.
What You'll Do:
Engage with Customers: Answer enquiries and provide exceptional customer service through phone and email interactions
Sales Support: Assist in sales efforts by generating quotations, processing payments, and promoting products and services
Problem Solver: Handle customer complaints with a positive attitude, ensuring every concern is addressed effectively
Logistical Wizard: Coordinate orders, track deliveries, and communicate timely updates to customers
Data Dynamo: Input and manage customer information accurately in our computer systems
Global Connections: Collaborate with international suppliers and agents, expanding your global business acumen
What You'll Gain:
Skills for Success: Develop strong communication, time management, and problem-solving skills
Career Foundation: Gain exposure to office operations and logistics, setting the stage for a successful future
Comprehensive Training: Learn the ropes from experts who are passionate about your growth
Positive Environment: Be a part of a positive and supportive team that values your contributions
Endless Possibilities: Build a foundation for a fulfilling career with opportunities to advance within our company.
Perks:
Paid Apprenticeship: Earn while you learn and gain valuable experience
Training: Comprehensive training provided to equip you with the skills you need
Career Development: Opportunities for growth within our expanding company
Collaborative Atmosphere: Work alongside experienced professionals who value your ideas
Training:Business Administrator Level 3.
This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.
Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.Training Outcome:On successful completion of the apprenticeship a permanent position with the company will be discussed.Employer Description:We are a group of four companies. The successful applicant will be working as an apprentice learning about all four companies. BSL Express Spares, CVC Components, Defence Support Limited and FEL Avionices, a unique group of companies holding one of the UK’s largest combined STOCK of obsolete, hard to find Legacy, Military, Avionic, Industrial & Commercial Electronic Component spares. Located in Latchingdon CM3 6HB all four companies are run independently. Over the past five decades we have accumulated an impressive stock portfolio of commercial and industrial electronic components amassed through strategic stock purchases, acquisitions and excess inventory purchases through Government and Military sources. From humble beginnings to our purpose built 45,000 sq ft storage facility, on a secure 40-acre site, we are dedicated to excellent customer service and fulfilling your requirements.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 9.00am - 3.00pm.
37.5 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Time management,Interested in Business....Read more...
Window FittersClearview Home Improvements Self Employed Leyland covering the North WestBenefits: Fast & on time payments, Company van available, full schedule of workAbout us:Clearview Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the role:In this customer facing role, you will be expected to support the reputation of the West Yorkshire Windows brand and provide our customers with an excellent fitting experience. Key responsibilities include:
Conduct accurate window and door surveys, ensuring precise measurements and specifications.Maintain an up-to-date survey calendar and attend all scheduled appointments.Confirm project details with customers, reinforcing confidence in the sale and providing expert advice on solutions.Identify and document any necessary design improvements while maintaining the integrity of the sales process.Complete all survey documentation, including photographs and contract variation orders, within prescribed timeframes.Ensure customers fully understand their agreed specifications.Submit planning applications and liaise with third-party suppliers, building inspectors, and installation teams when required.Attend installations as needed to support project success and ensure customer expectations are met or exceeded.
What we are looking for: We are looking for self-employed window fitters or fitting teams to join and represent our fantastic brand. Please get in touch if the following sounds like you:
Have previous experience of fitting quality window, doors, conservatories, or living spaces.MTC card or the ability to achieve MTC.Hold a full driving license.Have relevant liability insurance.Ability to deliver a fantastic level of customer service.
How to apply:Ready to start your career with us? Apply directly with your CV Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDHS ....Read more...
Customer Service & Sales Advisor – Mandarin SpeakingLocation: Chelmsford, EssexJob Type: Full TimeSalary: £24,000/annum + Uncapped CommissionOverview: International Property Media runs the International Property Awards – the world’s largest programme recognising excellence in the property industry. We have been operating for over 30 years from our offices in Chelmsford, Essex.Each year we receive thousands of Awards entries from hundreds of countries across the globe.The Customer Service & Sales role is to build a good rapport with clients who have entered our property awards, with a particular focus on Mandarin-speaking clients. The aim is to retain these clients, build their confidence in our brand and services, and ensure receipt of their entry portfolio within the deadline. This position will also involve introducing clients to our wider product range and encouraging further engagement where appropriate.At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued. We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential. We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.Responsibilities & Duties:
Provide guidance and support for clients in compiling and supplying their Awards entries.Introduce existing clients to additional products and up-sell where appropriate.Chase clients for their entries and payments.Support the Customer Services department in general.Communicate clearly and confidently in both Mandarin and English, primarily via telephone and email.
Requirements:
Fluency in both spoken and written Mandarin and English.Strong telephone manner.Prior experience in customer services and sales.Good organisational and planning skills.Some flexibility is required with working hours to accommodate different time zones.Additional language skills are beneficial but not essential.
The role carries additional commission based on application of a soft sales strategy for upgrading and selling some of our other products.The role is based in our Chelmsford office, with the majority of client communication by telephone and email.Salary and Benefits:
£24,000 per annumUncapped commissionsFree on-site parking28-day annual leaveWalking distance to Chelmsford town centre and travel servicesPension....Read more...
We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it’s Aldridge site. The key purpose of the role is to provide administrative support to the team to achieve timely, accurate and high quality information output, whilst essentially delivering outstanding customer service to both internal and external customers.What’s in it for you as an Administrator? - Salary: £27,000 - Hours of work: Monday – Friday: 8 - 16:00 (40 hour week) - Location: Aldridge - Temporary 3 month assignment, with possibility of going permanent. Duties of the Administrator - General admin duties; payroll, ordering office supplies, invoicing and liaising with employees - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and email - Handling complaints and preparing credit notes - Administration of bulk orders and call offs, order book and schedule management.Requirements of the Administrator - Excellent customer service skills - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now…....Read more...
Sales Consultant Clearview Home Improvements Competitive Salary + Car Allowance OR Self Employed Options WarringtonBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parkingAbout us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the Role:As our Sales Consultant, you'll be the heartbeat of our mission, working closely with clients to bring their dream spaces to life. Your role is about blending creativity with practicality, transforming ideas, and creating sales. This role is perfect for those who have a passion for home design and sales, who can add a creative flair to create unique living spaces in the homes and lives of people.
Responsible for meeting with homeowners, providing support and help to create the homeowner’s dream homeBe pro-active and confident in offering different suggestions and options to suit the customer’s needs and aspirationsbuild effective relationships with all stakeholdersDisplay a genuine caring approach, which will support and help the customer to solve problems to fill the needs that their home currently lacks.Excellent product knowledge, as well as an understanding of the wide range of features and benefits, being able to relay these to the customers.
What we are looking for: Do you have a flair for creativity and design, a passion for sales, and a knack for engaging conversations? Clearview Home Improvements are calling you! We value diversity and innovation, and we believe that great ideas come from everywhere.Whether you have a background in Sales, design, architecture, digital arts, or even if you're freshly exploring your career path, your unique perspective is what we cherish. If you're driven, eager to learn, and ready to make a tangible impact on the value of people's living spaces, we're here to support your growth journey.How to Apply:Ready to create sales and shape the future of home living as our Sales Design Consultant? Please submit your latest CV. INDLS ....Read more...
Sales Consultant Planet South Lakes Competitive Salary + Car Allowance OR Self Employed Options KendalBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parkingAbout us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the Role:As our Sales Consultant, you'll be the heartbeat of our mission, working closely with clients to bring their dream spaces to life. Your role is about blending creativity with practicality, transforming ideas, and creating sales. This role is perfect for those who have a passion for home design and sales, who can add a creative flair to create unique living spaces in the homes and lives of people.
Responsible for meeting with homeowners, providing support and help to create the homeowner’s dream homeBe pro-active and confident in offering different suggestions and options to suit the customer’s needs and aspirationsbuild effective relationships with all stakeholdersDisplay a genuine caring approach, which will support and help the customer to solve problems to fill the needs that their home currently lacks.Excellent product knowledge, as well as an understanding of the wide range of features and benefits, being able to relay these to the customers.
What we are looking for: Do you have a flair for creativity and design, a passion for sales, and a knack for engaging conversations? Clearview Home Improvements are calling you! We value diversity and innovation, and we believe that great ideas come from everywhere.Whether you have a background in Sales, design, architecture, digital arts, or even if you're freshly exploring your career path, your unique perspective is what we cherish. If you're driven, eager to learn, and ready to make a tangible impact on the value of people's living spaces, we're here to support your growth journey.How to Apply:Ready to create sales and shape the future of home living as our Sales Design Consultant? Please submit your latest CV. INDLS ....Read more...
The successful applicant will be required to work within a number of internal departments providing administrational support. This will give you exposure to contracts, compliance, finance and commercial activities within one of largest privately-owned training providers within the East of England.
We need a person who is motivated, can demonstrate initiative and attention to detail and who will play a key role in supporting the departmental managers.
In return we can offer you comprehensive training, a great working environment and the opportunity to be part of a team that values excellent service.
Duties will include:
Reception duties: telephone/emails/meet and greet
Apprenticeship administration: certifications/enrolments/recruitment
Course administration: booking/enrolling/gathering feedback
Fleet management: booking vehicles/managing servicing schedules
Compliance: monitoring data/internal audits/scheduling reports
Events: assisting with set up, support during and support post events
General administration support: room bookings/laptop and projector bookings/dealing with post and couriers/ad hoc administration reports and documents
This is a great opportunity to join a highly experienced team in an exciting industry; your role will vary from day to day depending on the department which you are supporting.Training:
Level 3 Diploma for Business Administrators
Level 2 Functional Skills English and maths
Preparation for End-point assessment
End-point assessment
Training Outcome:Potential full-time employment on successful completion of apprenticeship along with opportunities to progress onto an Advanced Level Apprenticeships.Employer Description:Established in 1997, Poultec Training is a private training provider of Apprenticeships, Traineeships, Study Programmes and Vocational courses.
Throughout the years Poultec have successfully formed working relationships with specific industries, this has allowed us to expand our successful business model into other sectors including; Agriculture, Business & Administration, Butchery, Customer Service, Dental, Engineering, Equine, Hair & Beauty, Hospitality, Health and Fitness, Information Technology, Management, Manufacture, Retail and Warehousing.
Poultec have a reputation of providing high quality bespoke apprenticeship training this is highlighted in the recently published Annual Further Education Choices survey data available on the Government website, our Employer Satisfaction is at 96% and Learner Satisfaction at 94%. These results see us as the highest rated training provider within the East of England.Working Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Service Engineer Location: Walsall, West Midlands Salary: Up to £43,000 (Negotiable, dependant on experience) Benefits:30 Days holiday including bank holidays (pro-rata)Training and development opportunitiesNest pension planThe chance to work with some of the world’s most respected organisationsA meaningful role where your work directly contributes to public and environmental safetyInternational travel and field exposure with a small, expert teamAccess to unique technical challenges and pioneering technologiesFull product and machining trainingCompetitive salary and expenses coveredA company culture built on trust, purpose and problem-solving Company Profile: A world leading manufacturing and development company who supply specialist equipment to the MOD, Military and Defence sectors are currently expanding their team. The company systems are used by leading organisations across defence, emergency response, and energy sectors. Committed to safety at the point where it matters most, helping customers deal with challenging environments across the world. Company Culture:Mission-led work – what we do keeps people safe around the worldSmall team, big impact – your contribution will be visible and valuedWorld-class customers – work alongside organisations at the front line of HAZMAT, defence, and emergency response Job Profile: As their international footprint expands, there is now an opportunity a skilled and customer-focused Service Engineer to help deliver exceptional technical support, both in the field and in-house. The Role:This is a key technical and customer-facing role.As a Service Engineer, you’ll be a frontline representative providing commissioning, servicing, and on-site support to customers in high-consequence environments.The role will be split between:Workshop-based work (approx. 50%) at the West Midlands facilityField-based deployments (approx. 50%) to customer sites, including frequent overseas travelYou’ll not only ensure the equipment functions reliably and safely — you’ll also help strengthen trust and confidence with customers. Your presence and performance in the field will be a core part of the company’s value proposition. Duties:Commission, service and maintain equipment at HQ and on-site with customersRepresent the company with professionalism, confidence and technical clarityDeliver high-quality support and troubleshooting under operational pressuresCommunicate with end-users and technical teams to ensure effective use of equipmentFeed insights from the field back into engineering and product developmentMaintain accurate service records and help improve internal processesSupport in-house builds and learn core machining processes as part of training Skills & Attributes:Strong mechanical and electrical engineering backgroundFamiliarity with pneumatic systems or willingness to learnExperience in customer-facing technical roles—ideally in high-integrity sectorsCalm, professional, and methodical in troubleshooting and communicationAble to work independently and travel regularly, including short-notice overseas tripsUK Citizenship (must be born in the UK due to the business being in MOD)UK driving licence and valid passport required Hours of Work:39.5 hours per weekMonday to Thursday: 7:30am to 4pm, Friday: 7:30am to 1pmBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Installing and testing water pipework in domestic settings
Installing and testing gas pipework safely and in line with regulations
Installing and testing gas boilers, including commissioning and fault-finding
Training:
Plumbing and Domestic Heating Technician Level 3 Apprenticeship Standard
Training Outcome:
Support to achieve a recognised Plumbing and Heating qualification
Employer Description:As a family-run business, we’re excited to expand our team and support the training and development of our next apprentice.Working Hours :Monday - Friday, between 7.30am and 4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Learn to produce event CAD drawings and site layouts under supervision
Support the preparation of equipment specifications from CAD plans (e.g. barriers, fencing, temporary structures)
Maintain CAD databases and assist in updating all CAD plans, blocks and xref mapping layers to ensure consistency across all plans
Assist in updating event management documentation
Attend site visits and shadow Production Team to learn practical application of CAD/ iventis plans
Support on-site event builds and de-rigs as part of learning and development
Learn about other mapping software (Iventis) used in event production
Support on the production of detailed planning documentation and CAD/Iventis plans of the routes/venues
Training:Event Assistant Level 3 Apprenticeship Standard:
Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Potential career routes are; Event Assistant, Event Coordinator, Event Manager, Event Production Manager
Employer Description:London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programs working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights.
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport.
Our values are integral to who we are, how we work and what we do:
Impact – together we create positive change
Innovate – together we enable new ideas
Everyone – together we champion inclusivity
Customer first – together we go the extra mile for all
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought.Working Hours :Monday - Friday, 9.00am - 5.00pm with flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical....Read more...
Handling customer queries with confidence
Collection of prescription charges/checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Ensuring that all dispensary equipment is kept clean and in good working order
Maintaining full and accurate records of all dispensing transactions
Ordering and unpacking drugs and dressings
Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
Taking orders for repeats and dealing with queries from district nurses and support staff
Using the computer to keep records up to date
Dealing with queries from patients regarding their prescriptions
Handling controlled drugs (and keeping a register)
Handling prescription money and operating/balancing the till
Assisting when required to meet targets in relation to the dispensing doctors scheme
Assisting in stock checks, control record/logbook
Training:Level 2 Pharmacy Assistant Apprenticeship Standard:
A competence-based qualification, i.e. NVQ/QCF
A knowledge-based qualification, i.e. Technical Certificate
Employer Rights & Responsibilities
Personal Learning & Thinking Skills
The off-the-job training will be delivered from the Mathew Boulton College in Birmingham. You will be required to attend College 1 day per week for face-to-face lessons
Training Outcome:Potential progression opportunity at Buckingham Pharmacy into a Level 3 Pharmacy Technician role.Employer Description:Buckingham Pharmacy is a well-equipped community pharmacy serving the local area. It offers a comprehensive range of NHS and private services including stop-smoking support, needle and syringe exchange, emergency contraception, weight management, seasonal flu vaccinations, inhaler-technique advice, prescription delivery, gluten-free food support, healthy start vitamins, and more
The pharmacy also features a private consultation room and employs multilingual staff, demonstrating its commitment to accessible, patient-centred care. Buckingham Chemist is a well-equipped community pharmacy serving the local area. Open Monday to Friday from 09:00 to 18:00, it offers a comprehensive range of NHS and private services including stop-smoking support, needle and syringe exchange, emergency contraception, weight management, seasonal flu vaccinations, inhaler-technique advice, prescription delivery, gluten-free food support, healthy start vitamins, and more
The pharmacy also features a private consultation room and employs multilingual staff, demonstrating its commitment to accessible, patient-centred care. They provide first line care and support with a dedicated team of experienced staff.Working Hours :Monday - Friday: 9:00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Driving License Required for this role.
Provide first-line support for IT and AV equipment (laptops, desktops, video conferencing systems, digital displays).
Assist with the setup and maintenance of meeting rooms, events, and collaborative technologies.
Support networked AV systems (IP-based displays, control systems, streaming devices).
Troubleshoot and resolve hardware and software issues across IT and AV platforms.
Maintain accurate records of support requests and fixes.
Learn and apply industry best practices for system security, data management, and user support.
Work with senior technicians to install and configure new IT and AV equipment.
Provide support for network infrastructure projects
Communicate with customers and engineers clearly and professionally
Occasionally accompany engineers on-site to assist with support tasks
Work independently and confidently
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments.Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :9:00am – 5:00pm (1-hour lunch)Skills: Communication skills,Customer care skills,Team working,Creative,Initiative....Read more...
Key Responsibilities
Technical & Digital Systems Support
-Provide day-to-day administrative and user support for business, quality systems and software.-Coordinate with IT support for system updates, access control, and troubleshooting.-Maintain and update the company website on a monthly basis.Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok).-Assist in drafting internal communications such as newsletters and updates.
Data & Document Management
-Manage digital filing and data systems, ensuring documents are organised, accessible, and current.-Maintain version control and adherence to documentation protocols.-Assist in creating reports, schedules, and compliance documents as needed.-Participate in preparation for audits and accreditations.
Project & Workflow Coordination
-Support department leads by inputting and managing data within business systems.-Help track project progress, key milestones, and relevant documentation.-Liaise with external partners and vendors to ensure timely submission of information.
Process Optimisation
-Identify and implement improvements to streamline digital workflows.-Develop user guides and provide basic training for internal systems.-Support new technology rollouts and digital transformation initiatives.Training:
Level 3 Digital Support Technician Apprenticeship qualification
Functional Skills in maths and English, if required
Blended on/off the job training
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Are you looking for a Field Service Engineer - Electronics job in the South East region?
My client who support the UK and Irish market with world leading electronic production equipment such as, surface mount technology, capital equipment, peripheral equipment, spares and consumables, are looking for a Field Service Engineer - Electronics based near the M4.
The Field Service Engineer - Electronics, South East will support their current customer base and then progressing into sales support. The successful candidate will have engineering skills which need to be at a minimum of an intermediate level in mechanical, electrical and software skills, enough to fix or root cause machine faults.
The successful candidate for the Field Service Engineer - Electronics - South East will also need to travel across the South East of England, and also occasional trips to Europe for training. It would be ideal for the successful candidate to be university or college trained in an Electronics discipline.
If this sounds like you and you would like to APPLY for the Field Service Engineer - Electronics - South East or for any other Service roles, please send your up to date CV to Brett Longden at blongden@redlinegroup.Com or call 01582 878841 / 07961 158773.....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:Sutton park Motor Company
Over the last 30 years, Sutton Park Group has grown into one of the Midlands best privately owned car dealership groups, selling in excess of 5,000 vehicles per year, with 7 locations across the Midlands, representing 3 manufacturers, Renault, Dacia and Kia.
Sutton Park Group has always strived to exceed expectations by providing the highest quality and standard of service to all of our customers. The Company's Philosophy is one of continual improvement of service and all of our highly trained staff are encouraged to contribute.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
This is a great opportunity to gain hands-on experience. You will support departmental efficiency and deliver high levels of customer service.
Main Duties but not limited to:
Call handling –
Answering the phone to customers and instructors and directing them to the correct department
Taking messages and relaying them effectively to the appropriate person
Emails –
Contacting instructors regarding their paperwork
Answering customer enquiries about certificates
Processing paperwork –
Checking that test paperwork has been received in the office
Filing
Data Entry –
Uploading test paperwork onto Excel
Registering courses on the accrediting body website
And creating certificates using Adobe
Training:The successful candidates will continue their studies via monthly online classes with apprenticeship specialists, RNN Group, giving you the training and support you need to become an all-rounded and successful administrator. As part of the course, you will attend college in person on months 3,6 and 10.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Our company is expanding, so we would like to offer the candidate a full-time, permanent position as an office administrator. Being a training provider, we can offer additional training courses for the candidate, online courses and practical training on various machinery.Employer Description:Elevation Training & Development Ltd has been providing Health & Safety training across the UK since 2006. After seventeen years, the company grew substantially and opened its two new training centres in South Yorkshire.
Steve Mohammed, the managing director, built the company after years working in the steel industry. Many of our instructors come from the same background, traveling up and down the country and even overseas to conduct our training.
Though still a small office staff, we are a tight-knit group who are hoping to welcome a wonderful new addition to the team.Working Hours :Monday – Friday, between 8am – 4pm, including a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Self motivated....Read more...
To support the NCS Gas Engineer operatives with a positive approach to all types of gas-related work to gain the required practical skills and knowledge to become a qualified Gas Engineer
To learn about working in the gas industry through hands-on experience, mentoring and training
To support qualified Gas Engineers with tasks related to gas installation, service and maintenance
Essential personal attributes are attention to detail and practical problem-solving abilities
To have excellent communication skills and work well in a team
Training:
Four days per week in the workplace, at various customer locations, learning on the job from experienced professionals
One day per week day release training at CK Assessment and Training in Nazeing, near Broxbourne, Herts, EN10 6SX, for up to 18 months
Training Outcome:
Full-time job in gas engineering as a domestic gas engineer
Upskilling into commercial gas engineering
Specialist roles within the gas and heating industries
Employer Description:Over the last two decades, NCS has become an established leader in a fast-moving and competitive industry, providing expert plumbing and heating solutions to customers all across the South East. Specialising in fitting gas, oil, LPG, and electric boilers as well as Air Source Heat Pumps. We are proud to be one of Worcester Bosch’s Premier Diamond Installers, committed to ensuring our valued customers get the high quality service they deserve.
Originally based in Ware before moving to our current Hertford offices in 2017, we serve a large domestic and commercial customer base throughout Hertfordshire, London, and wherever our Eco Grant customers need us! We carry out work for local councils, housing associations, schools, commercial businesses, private landlords and, of course, our core domestic customers.
We at NCS believe we have thrived because of the market-leading standards our staff deliver, both in the office and in the field. In emergency cases, such as no heating or hot water, we can also attend on the same day and, if a replacement boiler is required, offer a 24 hour express installation service.Working Hours :Monday-Friday, between 8am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Provide first level of technical support to the end user
Building on skills to support and Manage Networks, servers and desktop devices.
Own our IT Ticket System, offering best-in-class IT Service and desktop management.
Distribute elevated IT Support tickets to correct areas of responsibility.
Working closely with Group Infrastructure leads to support Projects and tasks, daily checks, including maintenance and ensuring backups are completed in line with DR policy.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You will be given the opportunity to apply for a full-time permanent role with the organisation upon successful completion of your apprenticeship.Employer Description:AVK UK Ltd is part of the globally respected AVK Group, a Danish-owned industrial powerhouse with over 100 companies worldwide. In the UK alone, AVK operates across nine sites, employing more than 500 people, and is a market leader in manufacturing valves, fittings, and flow control equipment for critical sectors like water, wastewater, gas, oil, and fire protection .Working Hours :Monday to Friday 08.30-16.30 with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Responding to people’s technical problems by email and telephone
Assisting on project work and system setups
You will also carry out some technical support at customer’s offices
Training:
An apprenticeship includes regular training with JBC Skills Training
At least 20% of your working hours will be spent training or studying
On completion, the Apprentice will be awarded the Level 3 Information Communications Technician Apprenticeship
You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
Training Outcome:
Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
Employer Description:Twister Solutions is a leading provider of IT support in Essex. With a wealth of capabilities, our experienced team is equipped with the knowledge to support you across every aspect of your business’ technical setup. We offer far more than the usual, routine tech support – from cabling, leased lines and Wi-Fi to cyber security and cloud services, we are a full-service IT partner.Working Hours :Monday- Friday, 9.00am - 5.00pm (With a 1 hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Knowledge of MSP....Read more...
Posting purchase ledger invoices to Sage
Reconciling supplier statements
Preparing the payment run
Posting the payment run to Sage
Sending supplier remittances
Answering supplier queries
Filling in supplier forms
Sending customer statements
Chasing outstanding invoices
Responding to customer queries
Bank reconciliations
Posting bank receipts from the bank feed in Sage to the correct customer accounts
Customer refunds and posting the refund in Sage
Posting credit card payments on to Sage
Assist with month end procedures – working to a deadline
Providing support to all company departments
Regular contact with our sales, marketing and warehouse teams – answering queries via telephone and email
Training:Successful applicants will work towards achieving the following:
City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)
Training Outcome:
The candidate will progress to full-time employment
Employer Description:Kingfisher Direct Ltd is an online retailer specialising in commercial and industrial products supplied to businesses and public sector organisations across the UK and Europe. Our product range includes waste and recycling bins, water tanks, and winter safety products
We are an established and trusted supplier to large organisations in the construction, waste/recycling, and manufacturing industries. We are also a leading supplier of our product ranges to the public sector including, private/state schools, colleges, academies and universities, local authorities, armed forces, and the NHS.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Time management,Willing to learn....Read more...
An exciting opportunity to work as a Data Scientist in world class health care insurance company. The position is within the Market Analytics team working alongside Lead Data Scientist. You will be delivering bespoke solutions to complex business problems to support customer experiences and commercial growth.
Candidate Requirements
Experience in languages R, Python, SAS and SQL.
Knowledge and deep understanding of Cloud environments such as GCP, AWS, Azure .
Experience in Marketing Analysis.
Experience in delivering end to end data science projects from build to deployment.....Read more...
An exciting opportunity to work as a Data Scientist in world class health care insurance company. The position is within the Market Analytics team working alongside Lead Data Scientist. You will be delivering bespoke solutions to complex business problems to support customer experiences and commercial growth.
Candidate Requirements
Experience in languages R, Python, SAS and SQL.
Knowledge and deep understanding of Cloud environments such as GCP, AWS, Azure .
Experience in Marketing Analysis.
Experience in delivering end to end data science projects from build to deployment.....Read more...
This is an office based admin/customer service role — ideal for someone who enjoys keeping things organised, loves helping people, and thrives in a fast-paced environment
Responding to customer and supplier queries with speed and professionalism
Working in the ordering team, overseeing the delivery of products and services to our end user
Supporting the sales team by sourcing quotes, updating price lists, and creating proposals
Helping the finance team chase invoices and log payments
Overseeing aftersales repairs from start to finish, keeping customers updated every step of the way
Logging all interactions in our CRM system
General administrative support to keep operations running smoothly
Training:
All training will be delivered on site at the employers location
Training Outcome:
Long term career prospects and further training
Employer Description:We are a market-leading finance provider to the education sector. We help schools stretch their budgets further through smart, flexible rental solutions that make tech and equipment more accessible.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Develop relationships with customers (internal/external).
Ensure all customer enquiries are responded to promptly and professionally.
Develop relationships with our core carriers (shipping lines who move containers from A to B).
Understand the commercial pricing process, this includes ‘Spot Pricing’ / Monthly pricing / 3 months + pricing / Responding to UK customer RFQ’s.
Understand how we reply to global tenders which are managed by our central ‘House of Pricing’ team in Switzerland who issue IPT’s (Internal Pricing Template) – this process is different to the ‘Customer RFQ’s referred to above.
Involvement in keeping our core carrier SLA’s (Service Level Agreements) updated and circulated to the business.
Learn how the OFR commercial team interact with the operational and sales functions in DGF.
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption.
Contribute to the ‘First Choice’ continuous improvement program.
Participate in Monthly Team briefing sessions and weekly performance dialog meetings.
Complete all statutory and mandatory training as and when required.
Training:
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
