Role: Office Assistant
location: Dartford
Contract Type: 6-8 week Temporary Assignment
Hourly Rate: £12.21ph
Start Date: ASAP
Our client, a leading specialist fencing contractor, is seeking a reliable Office Assistant to join their team in Dartford temporarily. This is an excellent opportunity for an individual with office, admin, or customer service experience to contribute to the smooth running of a dynamic and professional work environment.
Position Overview
As an Office Assistant, you will play a crucial role in ensuring the efficient operation of the office by handling a variety of administrative tasks. Your responsibilities will include managing the telephone and entrance buzzer, scanning and filing documents, preparing teas and coffees, and generally maintaining a welcoming and organised office environment.
Responsibilities
- Answer and direct incoming telephone calls in a professional and courteous manner
- Manage the entrance buzzer, greeting visitors and ensuring proper security protocols are followed
- Scan, file, and organise various documents and records, maintaining an efficient filing system
- General administration
- Provide ad-hoc administrative support to the team as required
Requirements
- Office, admin, or customer service experience (preferably)
- Available immediately
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
A fantastic opportunity has arisen for an Account Manger to join a fast-growing and innovative company based in Berkshire.
This role is ideal for a proactive and experienced Account Manager professional who has Electronics distribution or an EMS(Electronics Manufacturing Services) background.
Key Responsibilities for the role of Account Manager job, based in Berkshire:
Manage and grow strategic Key Accounts, ensuring long-term success and satisfaction.
Lead forecast and stock management to meet customer demand and optimize inventory.
Conduct professional Quarterly Business Reviews (QBRs) with clients to align on goals and performance.
Develop a deep understanding of each customer’s business to provide tailored support and solutions.
Source and quote electronic components with precision and speed.
The Account Manager, Berkshire, should have an electronics distribution or an EMS (Electronics Manufacturing Services) background with a level of technical knowledge of electronic components and systems.
APPLY NOW for the Account Manager by sending your CV to tdrew@redlinegroup.Com.....Read more...
Multi-role position
Front of house operation – Meeting and greeting customers / Range briefings and taking customer bookings
Business Admin – End of day reconciliation/contacting suppliers/planning and coordinating business projects
Training:You’ll be enrolled on a Business Administration Level 3 programme with time each week to focus on learning, with support from both us and your training provider.Training Outcome:
Potential for a full-time position once the apprenticeship is complete and progression within the company
Potential opportunity to progress to a team leader role for the right person
Employer Description:On Target Range is a premier indoor shooting range based on Brackmills Ind in Northampton. We provide experience sessions for novice shooters as well range hire for experienced shooters and professionals.Working Hours :Wed/Thu/Fri 10am – 7pm, Sat 10am – 5pm.Skills: Communication skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Progress new mortgage applications to offer using pre-defined standards and service level agreements
Proactive case progression and customer service communication by telephone, email, and letter to all involved in the mortgage progress
Ensure a high accuracy level for data entry and ongoing record keeping
Ensure workload is actioned within set SLA, whilst recording case progression
Review and validate mortgage supporting documentation
Provide advice and support to junior members of the processing team
Training:You will access your training online from the employers site address.Training Outcome:Develop into a qualified and competent Mortgage Adviser.Employer Description:Independant Mortgage & Insurance Advisers, based in Norwich, we have a dedicated team of specialists who share over 200 years’ combined mortgage finance experience with customers across the UK and abroadWorking Hours :Monday to Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills....Read more...
EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFull timeHarrogate office basedUp & Running is an award-winning national retailer in the specialist running sector, with 28 stores and online web sales, whilst remaining an independent family-owned business.Are you a proactive and detail-oriented individual with excellent attention to detail, organisation, and communication skills? Join our team today!This role will be based in our Head Office to manage our EPOS system and support our stores, as well as assist with a range of administrative tasks across the business.Key Responsibilities but not limited to:-
Manage and maintain the EPOS system including product uploads, pricing changes and general stock managementProvide daily, weekly and monthly reports to key personnel on business performanceProvide customer service and support to storesMonitor stock movement and store cash flowLiaising with suppliers on upcoming and current product informationAny additional tasks as requested
Requirements:
Strong customer service skills and attention to detailStrong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel.Experience with EPOS systems or product databases preferred but not essential (training provided)Ability to work independently and manage time effectivelyPrevious office experience essential
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.More information is available on enquiry. Please get in touch to learn more or to apply. INDLS ....Read more...
An exciting opportunity has arisen for one of the UK’s most adaptable and reactive defence engineering companies who are looking for a Systems Engineer to play a pivotal role across the full systems development lifecycle – from design and integration through to testing, qualification, and customer acceptance.
As an experienced Systems Engineer, you will be working across a diverse range of defence and engineering projects involving specialist sensors, advanced electronics, signal processing firmware and software.
Key responsibilities for the Systems Engineer based in Portland:
Lead and support system design activities across multiple projects.
Define, implement, integrate and test systems and sub-systems.
Produce and review technical documentation – specs, test plans, procedures.
Drive integration, qualification, and acceptance activities.
Collaborate with hardware, software and firmware teams.
Contribute to customer design reviews and acceptance events.
Support research & development to improve product quality and performance.
Key skills required for the Systems Engineer based in Portland:
Experience in system design, integration, test and delivery (defence experience desirable).
Knowledge of electronics, firmware, and software design principles.
Strong documentation and communication skills.
Ability to identify risks, opportunities, and deliver against system requirements.
Degree in Engineering (or equivalent).
Eligible for UK Security Clearance (SC/DV) – sole UK nationality required.
Full UK driving licence.
The position can be a mid or senior level Systems Engineer to play a pivotal role across the full systems development lifecycle.
APPLY NOW! To apply for the Systems Engineer role based in Portland, please send your CV to mbelmar@redlinegroup.Com, or for more information contact Mike Belmar on 01582 878807 or 07961 158782.....Read more...
Responsibilities include:
Upload of invoice data direct into client systems
Working within the Operations Team to ensure accounts meet the required monthly targetsManipulating data within Excel, to present the correct format for import to internal and client systems
Understanding all designated customer accounts, pricing and billing processes
Liaising with energy suppliers which include submitting meter reads, terminations, identifying suppliers and any other support related to their meters
Communicating via email and phone with customers and sending/ following up on quotes, updates, handling escalations & day-to-day queries as required
Management and updating of our databases
Liaison with the Operations team to ensure client objectives / SLAs are met
Training:Business Administration Level 3 Apprenticeship Standard:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
Attending weekly classes to achieve the StandardLevel 3 Business Administration qualification
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Employer Description:Established in 2008, our utility management service has been specifically refined to meet the needs of the block management market.
As a specialist broker working solely with block management and property companies, BMU is one of the UK’s leading block utility management partners, providing effective outsourcing of the management of block communal energy supplies saving you time and your customers money.Working Hours :Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
As part of the role, you’ll be responsible for:
Providing general administrative support across the business
Maintaining and updating records and databases accurately
Scheduling meetings, preparing agendas, and taking meeting minutes
Assisting with filing, photocopying, and document preparation
Supporting internal teams with reporting and data entry tasks
Adhering to company policies, procedures, and confidentiality guidelines
Essential: GCSE English & maths grade 4 or above
We’re looking for candidates with:
Strong communication skills
Organisation skills and attention to detail
IT skills and the ability to learn systems quickly
Ability to work well in a team and independently
Initiative and a willingness to learn
Ability to work in a fast-paced, high-pressure environment
Training:Training Location: On-site at WHS Plastics Pickering.Training Schedule: In line with the official apprenticeship programme.Training Outcome:An office position in one of several functions, Quality, MP&L, HR, HSE, Operations, Finance or Maintenance.Employer Description:At WHS Plastics, we manufacture the highest quality plastic injection moulded, painted and assembled products. Using state-of-the-art injection moulding machines and modern technologies, we support a global customer base with end-to-end solutions, from concept to delivery. We are committed to investing in future talent through structured training and meaningful career pathways.Working Hours :Monday to Friday, 8:30am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Manage own workload,Work in fast-paced environment,High-pressured environment,Willing to learn new skills....Read more...
All the basics as to how freight is moved domestically and internally will be covered including:
Direct customer communications.
Booking receipt
Shipment tracking
Quoting
Reporting
Invoicing & Job costing
Network and Partner communication
UK customs formalities
General admin: filing, queries, claims, PODs etc.
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:International Export Planner, leading to Supervisor and even Manager depending on the individual.Employer Description:Rhenus Logistics are one of the largest freight forwarding companies, offering high-quality, cost-effective freight logistics solutions for exporters and importers. With 75 years of proven performance, a commitment to results has established Rhenus Logistics as a major operator for freight transport, direct to overland markets and global destinations.Working Hours :Monday- Friday, 09.00 - 17.30.
Inclusive of 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Keen to learn continuously....Read more...
Quality Engineer – Electronics Manufacturing
Location: Llanwrtyd Wells, Powys, Wales
An excellent opportunity for an experienced Quality Engineer based in Powys, Wales to join a well-established UK-based manufacturer and distributor of high-reliability electronic components. This is a hands-on role, ensuring the highest quality standards are maintained across production, supply chain, and customer delivery.
This role is ideal for a detail-oriented individual with experience in a certified quality environment, who is confident working across departments and with suppliers to uphold ISO and customer-specific requirements.
Main Responsibilities of the Quality Engineer based in Powys, Wales:
Maintain ISO 9001 and AS9120 certification requirements and procedures
Support and carry out customer and supplier audits, including preparation, execution, and follow-up
Conduct quality checks on incoming materials, in-process production, and finished goods
Investigate and report non-conformances, supporting root cause analysis and corrective actions
Maintain and update quality-related documentation and records
Collaborate with suppliers and internal teams to ensure components and processes meet specifications
Drive continuous improvement initiatives across the business
Ensure compliance with CECC/BS, ISO, and customer requirements
Requirements of the Quality Engineer based in Powys, Wales:
Previous experience in a quality assurance or engineering role within electronics, manufacturing, or another regulated industry
Knowledge of ISO 9001, AS9120, or equivalent quality management systems
Skilled in the use of inspection tools and quality documentation processes
Strong written and verbal communication skills
Methodical and organised approach to problem-solving and record-keeping
Familiarity with CECC, BS, or UK defence standards (advantageous)
To apply for this Quality Engineer role based in Powys, Wales, please send your CV to: kchandarana@redlinegroup.Com or call 01582 878 830 / 07961 158 784....Read more...
SUPPLY CHAIN COORDINATOR
MACCLESFIELD – OFFICE BASED
UPTO £34,000 + GREAT CULTURE + GROWTH
THE OPPORTUNITY:
Get Recruited are working with an empowering business with cutting-edge technology solutions that drive success and growth. As a Supply Chain Coordinator, you will manage the smooth flow of goods and information across the supply chain, from processing orders and coordinating transport to handling customer and supplier relationships - ensuring deliveries are on time, cost-effective, and accurately documented.
This is a fantastic role for someone from a Supply Chain, Logistics, Customer Service Administrator, Sales Administrator, Sales Support or similar role.
THE ROLE:
Oversee logistics operations, including shipping, transportation, and distribution, to ensure on-time and cost-effective deliveries.
Track shipments and address any transportation-related challenges or delays proactively.
Establish and maintain strong relationships with key customers and suppliers.
Daily processing of orders.
Building robust relationships with key customers and service providers.
Handling of all customer related sales orders, order confirmations, invoices, deliveries, returns.
Maintaining and updating the company database.
THE PERSON:
Must have experience within a sales, supply chain, administrator, customer service or similar role.
Experience within the manufacturing industry is a bonus.
Superb Microsoft Office skills and experience with SAP.
Ability to work in a fast-paced environment and juggle multiple tasks at once.
Exceptional communication and interpersonal skills.
Export experience would be a huge bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
This is an administrative role which will require 2-3 years of close working and technical training with an experienced staff member.
Utilise an interest and preferably a background in maths and/or science
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications
Ensure that the subcontract hire worker has conducted the correct testing and results
Raise non-conformities for any discrepancies in test results to customer specifications
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met
Cross over into production control to cover periods of high demand and staff holidays
Full training will be given at the employer level for this responsible role. The skills and knowledge gained in this sector provide a strong platform on which to build a future career pathway.Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Permanent employment with planned progression to the Level 4 Professional Administration course
Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday- Friday
8.00am- 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include:
Construction and Development – managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders.
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Provide administrative support tailored to the needs of each department you are placed in. This may include tasks such as:
Data entry, document preparation, and maintaining records.
Assisting with reports, spreadsheets, and presentations.
Helping with scheduling, planning, and meeting support.
Support team-specific projects and daily operations in departments listed above.
Communicate effectively with colleagues and, where relevant, external contacts, maintaining a professional approach at all times.
Attend departmental meetings and contribute ideas for improving processes and systems.
Learn and adapt to the varying tools, platforms, and workflows used across departments.
Understand and follow department-specific policies, procedures, and compliance requirements as part of each rotation.
Training:1 day per month to be spent at Northampton College, Booth Lane Campus.Training Outcome:A permanent full time position once the apprenticeship is complete and progression within the company.Employer Description:Radius Group is a premium service-oriented lifting solutions provider based in Northampton, UK. With our dedicated team of experienced specialists and industry-leading technical department, we ensure support from initial consultation to project completion.
Join our talented team and reach your full potential with our expert guidance and support.
Radius Group is an equal opportunities employer. We believe in fostering an inclusive workplace and encourage applications from all backgrounds.
Free ParkingWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
QARA Associate or Quality and Regulatory Affairs Associate required to help register products in different markets in accordance with the local legal requirements. They are also the main
contact between the organisation and authorities to ensure reliable forward of information.
You will have.
Years of experience in registration activities and quality assurance preferably to international medical device regulations.
Microsoft Excel, SAP and general IT literacy.
Knowledge of ISO 9001, ISO 13485 and Medical Device Directive ideally.
Knowledge of national medical device regulations.
What you will be doing
Support implementation, development and maintenance of quality management system according to international standards.
Manage customer complaints handling and instructed actions e.g. product blockings, recalls, providing field safety notices, etc.
Responsibility for product registration on the market in accordance with local legal requirements: main contact for the local competent authority and responsibility for the maintenance of the business in the local market.
Assure an effective, consistent and reliable forward of information in terms of product surveillance on the local market in accordance with legal requirements.
Support the internal and external audits.
Continuous communication with QA/RA EMEA.....Read more...
QARA Associate or Quality and Regulatory Affairs Associate required to help register products in different markets in accordance with the local legal requirements. They are also the main
contact between the organisation and authorities to ensure reliable forward of information.
You will have.
Years of experience in registration activities and quality assurance preferably to international medical device regulations.
Microsoft Excel, SAP and general IT literacy.
Knowledge of ISO 9001, ISO 13485 and Medical Device Directive ideally.
Knowledge of national medical device regulations.
What you will be doing
Support implementation, development and maintenance of quality management system according to international standards.
Manage customer complaints handling and instructed actions e.g. product blockings, recalls, providing field safety notices, etc.
Responsibility for product registration on the market in accordance with local legal requirements: main contact for the local competent authority and responsibility for the maintenance of the business in the local market.
Assure an effective, consistent and reliable forward of information in terms of product surveillance on the local market in accordance with legal requirements.
Support the internal and external audits.
Continuous communication with QA/RA EMEA.....Read more...
Complete on-the-job training, including shadowing and supporting your mentor
Keep a diary of all daily activities up to date at all times (diary format will be provided and coaching given on how to complete this)
Ensure job sheets/service reports relating to equipment fault finding, maintenance, service and repair, are completed to company standards and submitted on time, and that a copy is kept for referencing purposes
Provide a high level of customer service and address any customer queries
Follow all reasonable and lawful instructions, including those relating to Health and Safety
Project a professional image by wearing the Company Uniform at all times whilst on duty and at external and internal training courses
Escalate to their Team Leader or Service Delivery Manager, in a timely manner, any serious or potentially unresolved issues which may affect safety, compliance and customer/supplier relationships
Ensure all Health and Safety requirements are always adhered to, reporting any potential hazards to the senior management team
Training:Year 1 – You will complete on the job training with your mentor and other engineers. You will learn to support an engineer and perform basic tasks under supervision.
Year 2 – You will continue to work under the supervision of your mentor, and will begin to perform tasks alongside qualified engineers. Your work will be checked and signed off by qualified engineers.
Year 3 – You will be able to independently perform routine servicing and minor repairs. Your work will be checked and signed off by qualified engineers.
Year 4 – Subject to completing your apprenticeship qualification you will be qualified to perform routine servicing, minor and major repairs independently and to sign off your own work. You continue to receive support from your mentor and other engineers as needed. At the end of the 4th year, you will make the transition to become a fully qualified Service Engineer upon successful completion of the programme.Training Outcome:
After successful completion of the apprenticeship program, this would be expected to lead to a permanent role as a Service Engineer at Euroteck Systems or elsewhere in the HTSL Group
Employer Description:Euroteck Systems was started in 2000, and is a privately owned limited company, part of the HTSL Group of businesses.
Euroteck Systems founders have many years’ experience working in NDT service positions, and so the business was started to further the competition in this market. This is unlike many companies that grow from a sales background and only later add after-sales, service and engineering capabilities. At Euroteck we decided, right from the beginning, that a high quality after-sales capability would be critical to winning new business. Consequently, our prime directive has always been that we will not sell what we cannot support.
By locating our factory in Tamworth, in the Midlands, we are based centrally within the UK, and close to the motorway network and two international airports ensuring that our well-equipped Field Service Engineers are able to reach the majority of our clients within a few hours, responding to emergency breakdowns in the shortest possible time. In addition we hold extensive spares of most critical items, so that we can easily arrange to exchange defective parts to get our customers up and running again quickly.Working Hours :Monday to Thursday 8.30am to 5pm (30 minutes unpaid lunch break)
Friday 8.30am to 2.30pm (30 minutes unpaid lunch break)
With release to attend college and other training courses as requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This role will include support to both internal colleagues and external customers and the duties will include the following:
To respond to and action incoming emails from customers
To respond to and action incoming emails from internal colleagues
Processing of electrical engineers work files
Importing and processing of engineers PAT testing reports using our in-house software system - Asset-FM (full training will be given on use)
Generating Invoices and Customer quotes using Xero accounts software (full training will be given on use)
Importing bills/invoices received from suppliers into Xero
Answering and responding to incoming calls/enquiries from both existing and new customers ensuring details are forwarded to the relevant colleague
Scheduling engineers works and creating engineers job sheets
Reconciling accounts processed
Checking engineers' expenses, they send in
Filing, scanning paperwork and other general admin tasks
Training:Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:We have had apprentices before, and some have progressed into permanent employees in the business, and this is our expectation for the successful candidate upon completion of the apprenticeship.Employer Description:Track and Test Ltd are specialists in electrical safety testing nationwide. Our dedicated and fully qualified network team of London / Nationwide based electrical engineers offer nationwide PAT testing and Fixed Wire Testing for the industrial sector, local authorities, residential homes, letting agents, schools and colleges, electrical organisations and retail outlets.Working Hours :Monday to Friday 9am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Provide exceptional customer service via email, phone, and online platforms, addressing member inquiries with professionalism and efficiency
Assist with reporting, policy documentation, administrative tasks, and maintain accurate records in our CRM system
Manage a structured pipeline of prospects - from initial research and contact through to quote processing and documentation - ensuring accuracy and timeliness
Handle confidential member information with the utmost discretion and in full compliance with data protection regulations
Coordinate bookings for health screenings, assessments, and medical appointments, ensuring seamless scheduling through our system
Provide valuable insights on workflow improvements to support the development of our AI-driven booking and management system
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:Full-time employment on customer services or business development department.Employer Description:Health Well Solutions is a boutique insurance brokerage based in London, specialising in high-end private medical insurance. We pride ourselves on personalised service and long-term client relationships.Working Hours :Monday to Friday, from 8:30am to 5:30pm, one hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am - 10.00pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Saturday and Sunday, between the hours of 7am-10pmSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally.
Understand customer needs and provide appropriate solutions.
Work with colleagues across the store to help and support them.
Turn negative customer situations into positive outcomes.
Encourage customer feedback, share it with managers and use it to improve service.
Utilise all available tools and systems to maximise sales.
Have a full understanding of the processes relevant to your role and store.
Take personal responsibility for operating in a safe and legally compliant way.
Adhere to all policies & procedures relevant to your role.
You may be required to undertake other duties from time to time as we may reasonably require.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71.
An award-winning pension scheme.
ShareSave options.
6.6 weeks holiday.
Employee Assistant Programme.
Shopping discounts.
Colleague wellbeing benefits.
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months. However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, between 7am-10pm.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months. However, you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :19 hours per week, Saturday and Sunday, between the hours of 7am-10pm.Skills: Team Working,Organisation Skills....Read more...
We’re looking for an organised, friendly, and proactive Customer Service Executive with a knack for great service, logistics, and everything that keeps an office running smoothly.
This is a great opportunity to join a small, established, close knit business with a strong reputation for reliability and service. With two long standing team members retiring, the business is entering a new chapter, and you’ll play a key role in helping things run smoothly.
You’ll be the heart of the office, supporting customers, scheduling deliveries and keeping day-to-day administration on track. It’s a seasonal role, with winter being busier and requiring a focused approach.
Key responsibilities for the Customer Service Executive:
Order Management & Scheduling
Taking and processing customer orders accurately
Processing delivery notes
Managing deliveries due to last minute/unexpected changes & coordinating with drivers
Maintain Regular Top Up schedule
Customer Service
Providing a friendly and efficient customer experience
Answering calls and handling customer queries
Taking card payments and processing them securely
Maintaining customer records
Supporting Bookkeeper with credit control
General Office Support
Managing office supplies
Supporting the wider team with general administrative tasks
Skills, attributes and experience required for the Customer Service Executive
Has previous administrative and customer service experience
Is confident using Microsoft Office (especially Outlook and Excel)
Has strong attention to detail and methodical approach
Calm under pressure, especially during busier periods
A friendly, team-focused attitude and professional phone manner
What’s in it for you?
Hours: Monday to Friday, 8.30am-4.30pm with 30 minutes lunch (with some flex for right candidate)
Salary: £29,000 – £32,000 depending on experience
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
....Read more...
Our Customer Service Advisor will be responsible for providing high-quality service to customers by handling enquiries, resolving issues and ensuring a positive experience.
The role will involve:
Communicating with customers via phone, email or in person
Addressing customer needs
Offering customer advice
Processing customer orders and/or requests
Maintaining accurate records of customer interactions
Ensuring customer satisfaction
Professionally handling customer complaints
Strong communication, problem-solving and organisational skills are essential, as well as the ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
Please consider the following:
Key skills:
Use IT systems
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Key knowledge
The organisation
Value of their skills
Stakeholders
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Key behaviours
Professionalism
Personal qualities
Managing performance
Adaptability
Responsibility
Training:You will be working towards Level 3 standard in Customer Service.
You will work alongside a mentor and our training partner who will work together to support and guide you through the training programme.
The training will take place on site.Training Outcome:A high-quality apprenticeship, giving apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.
With such a wide range of skills instilled, the qualified apprentice will be equipped to move to many areas within the motor industry and beyond.Employer Description:We are conveniently located on Portway West Business Park, which lies on the western outskirts of Andover next to A303 dual carriageway – a vital connection between The South West, London and the South East. Serving the South of England and beyond from our state of the art facility in Andover, Hampshire. We can affect recovery of unroadworthy and undrivable vehicles in good time, utilising our network of trusted contacts. We work on every make and model of car and light commercial vehicle, covering all repairs, from the smallest scratch to badly damaged bodywork. We use the latest technology and SMART repairs to achieve the least invasive and best quality finish possible. Our team of experienced and qualified repair professionals are BS10125 approved and passionate about achieving the highest standards. We pride ourselves on delivering exceptional service alongside high quality repairs.Working Hours :Typically Monday - Friday, 8.00am - 5.00pm (30-minute break each day). No weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills....Read more...
