Learn to update and review databases, record information and ensuring accurate records
Assist in analysing data outputs and ensuring the most appropriate software package is used for reporting purposes
Utilise good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms, using the most appropriate channels to communicate effectively to internal and external stakeholders
Learn relevant project management principles and tools to scope, plan, monitor and report. Learn to plan the required resources to successfully deliver projects
Understand organisational purpose and structure and how their work benefits the authority
Understand the organisation's policies and processes applicable to the role, e.g. making payments or processing customer data and with an understanding of the applicable regulations
Support the creation and dissemination of agendas and action logs of programme team meetings
With support, undertake tasks and projects as needed in relation to the Level 3 Business Administration apprenticeship standard
Help with additional administrative tasks as assigned by the Line Manager on behalf of the Programmes Team
Training Outcome:This is a full-time 24-month fixed-term post covering the duration of the apprenticeship, with the provision to attend the training provided, including revision and assessments as part of the apprenticeship and within working time.Employer Description:As the largest provider of public services in the county we have great ambitions for both the place and the people of Norfolk. Our priorities are to ensure we have a well-educated and skilled population, support vulnerable people and to enable the creation of real jobs and improved infrastructure. For this we need employees who are as ambitious as we are, who take pride in their work, are innovative, business-like and collaborative and always deliver to the highest standards.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
To provide 1st line technical support, answering support queries via phone, email and live chat.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the ticketing system.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a log of all calls taken.
Maintain a log of any software or hardware problems detected.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex calls to the relevant Support member if it cannot be resolved.
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Good Telephone manner,Microsoft-based systems,PC Hardware set up....Read more...
To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
To log all calls on the ticketing system
Respond to enquiries from clients and help them resolve any Network, Server, hardware or software problems
Maintain a log of all calls taken
Maintain a log of any software or hardware problems detected
Support users in the use of Computer equipment by providing necessary training and advice
To allocate more complex calls to the relevant Support member if it cannot be resolved
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Microsoft Windows....Read more...
The Talent Acquisition Apprentice role will support the delivery of the Council’s workforce strategy through recruitment campaigns and other initiatives that are timely, inclusive, and aligned to service priorities.
You will develop key skills and knowledge to support hiring managers with their recruitment, driven by data and labour market intelligence.
You will help attract, engage, and retain the talented people we need to deliver high-quality public services, promoting inclusive best practice, deploying technology effectively, and enhancing the customer experience.
You will develop your skills, knowledge and experience by carrying out the following duties:
Assist the team with the development of recruitment campaigns
Attend recruitment open days to promote our job vacancies
Respond to customer enquiries by email and telephone
Carry out IT-based processes
Assist the team in maintaining accurate records
Utilise IT systems to gather data and statistics
Assist with the creation and preparation of reports using software packages such as Word, Excel, Adobe, Publisher and PowerPoint
Actively participate in regular progress reviews
Become an active team member
Deliver services in a courteous and professional manner
Maintain strict confidentiality of employee data at all times
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 HR Support Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.30am and 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Confident telephone manner,Flexible,Maintain confidentiality,Calm and approachable....Read more...
Telephone reception, calling clients, making bookings
Using Microsoft Office, Excel, Word, Outlook and SharePoint
General office duties
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Functional skills in maths and English (if required)
End-Point Assessment (EPA)
One-to-one tutor assessor support in the workplace
Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Level 2 Customer Service qualification upon successful completion of the apprenticeship
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Employer Description:em1 Ltd are what to do if you discover or accidentally disturb asbestos during your work.
em1 Ltd was established in 2016 by Gill Elstob and Daniel Francis. Our aim is to plan and undertake quality workmanship with our reliable and competent staff to deliver a right-first-time service.Working Hours :Monday - Friday, 8.00am - 5.00pm. Early finish on Fridays at 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
As an Ingenuity Customer Service Apprentice, you’ll be the first point of contact for our valued customers, assisting with a wide range of enquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service.What sets us apart is the continuous support you’ll receive, helping you master what it takes to provide exceptional service. In addition, you’ll receive specialised brand training tailored to your team, giving you in-depth product knowledge and the opportunity to experience products first hand.Here at Ingenuity, when you show up, you're ready to put your best foot forward and be an active part of our team. We're looking for someone who is ready to dig in and tackle challenges head-on, and ultimately, get it done by seeing every task through to completion.
Key Responsibilities:
Working across multiple channels including emails, phones, live chat and social media
Work towards achievable department targets while maintaining high level quality at each point of contact
Engaging with customers daily in a polite, professional manner
Assisting customer with all queries regarding product advise and general customer service queries
Collaborate with team members and different departments to enhance overall customer service
Utilise ongoing training to deepen product knowledge and deliver top-notch service
Other Perks:
Free Breakfast and Lunch onsite every day for all apprentices
Free onsite parking
Save up to 12% on the cost of personal tech through our salary sacrifice scheme
Up to 50% staff discount on THG brands
Access face-to-face and virtual appointments with our in-house GP
Access our in-house CBT therapist
Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa
State-of-the-art on-site gym at our Manchester Offices
Access to our on-site physio
On site Dentist to make appointments for routine check ups, emergency appointments and more
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Customer Service Specialist Level 3 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:THG Ingenuity support 100's of different brands across all areas of the retail and e-commerce industry, meaning no two days are ever the same! Some of our most well known household names are Look Fantastic, My Protein, Cult Beauty and many more. An apprentice here will have the opportunity to learn all about the brands, and what it takes to provide a customer experience like no other. All of our apprentices will be mentored and guided by some of the most experienced and knowledgable managers in the field, learning everything from the basic queries to providing specialised advice and guidance across all of our brands and websites. We provide brand training and product education across all areas meaning our customer service advisors understand how we don't just provide a basic response to customers, but a world class experience which ensures their retention and loyalty with us and all of our brands.Working Hours :Shifts To Be Confirmed (Monday-Sunday 7.00am - 10.00pm on a 3 week shift rotation. Includes working 1 in 3 weekends)Skills: Organisation skills,Customer care skills,Communication skills,IT skills....Read more...
Manage, set up, and troubleshoot servers, PCs, Macs, laptops, mobile devices, and printers.
Provide on-site and remote IT support across different school locations.
Travel between sites.
Training:
Advanced - Level 3 (A level)
18 Months
CompTIA A+
AZ - 900
Remote learning
Training Outcome:
Permanant role after the apprenticeship
Employer Description:Interm IT is an Exclusively Educational IT Support Company. We take
pride in the support that we offer to all of our schools.
Interm IT has been supporting schools for over 25 years; our managed service helps
schools who want reliable technology to support their educational environment by
providing dedicated consultants as an extended member of their team, backed up by
our in-house support desk and the use of cloud-based monitoring tools. Interm IT
supports schools of all levels from Nursery to the sixth form in the south-east of
England.
As a company that is continuing to grow, we are looking to expand our well respected IT
consultant team.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Assist with the creation and execution of marketing campaigns for new and existing services
Develop compelling value propositions to promote their product lines
Contribute to the preparation of marketing strategies aligned with business goals
Support with SEO tasks such as keyword research, competitor analysis, and backlink acquisition
Keep the company website updated and visually engaging
Create and publish blogs, LinkedIn posts, and digital content in collaboration with the team
Track and analyse online performance data to optimise campaigns
Use AI tools to support the development of creative marketing content
Help manage and update promotional materials
Provide insights on market trends and competitor activity to the sales team
Respond to customer queries and feedback
Assist in organising trade shows, meetings, and promotional events
Manage logistics to ensure smooth delivery of events
Maintain CRM and prospect databases
Manage mailing lists and support direct marketing activities
Training:Advanced Level Apprenticeship in Multi-Channel Marketing consisting of:
Level 3 Diploma in Multi-Channel Marketing
Level 2 Functional Skill in maths (if applicable)
Level 2 Functional Skill in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:At TesTex NDT Ltd, they are proud to be a leading provider of innovative, high-quality non-destructive testing and asset inspection services across Europe. Their mission is simple: deliver reliability, efficiency, and innovation while keeping safety and sustainability at the heart of everything they do. Their people are central to their success; they encourage, support, and empower their team to grow and achieve their full potential.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative....Read more...
Create short-form videos showcasing Flapjackery products in fun, engaging, and trending ways for Tik Tok and other social media platforms
Monitor TikTok Shop sales performance and adapt content to boost conversions
Stay up to date with TikTok trends, sounds, and hashtags relevant to food and gifting
Assist with planning and scheduling content across TikTok, Instagram, and Facebook
Write captions and copy that reflect the Flapjackery brand voice
Engage with followers (reply to comments, messages, and tags) to build community
Support influencer outreach and collaborations
Help brainstorm campaign ideas and seasonal promotions
Capture behind-the-scenes content from bakery, packaging, and events
Assist with photo and video shoots for marketing materials
Support website and TikTok Shop product listings with updated images and descriptions
Track performance metrics (views, engagement, sales) and suggest improvements
Contribute to email marketing and blog content as needed
Training Outcome:If the apprenticeship has been successful,we would envisage the opportunity of a permanent position. Employer Description:Flapjackery Ltd is an award-winning artisan flapjack company, proudly handmaking indulgent flapjacks in Devon using the finest British oats and high-quality ingredients. We sell our products online, at food festivals across the UK, and through our growing number of high street shops. With a wide variety of creative flavours and a reputation for generous, delicious treats, we have built a loyal customer base and continue to expand rapidly. As a fast-growing business, we are passionate about supporting our people to grow with us, offering exciting opportunities to learn, develop, and progress. At Flapjackery, we believe in teamwork, quality, and great customer service; all while creating flapjacks that bring a smile to people’s faces.Working Hours :Monday - Friday, shifts, hours can be flexible depending on the right applicants availability and Flapjackerys requirements. Minimum of 30 hours, maximum of 40 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Good communication,Cheerful disposition,Willingness to learn....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stockroom and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion, apprentices will be eligible to apply for supervisor roles as and when they become available.Employer Description:Sutton park Motor Company
Over the last 30 years, Sutton Park Group has grown into one of the Midlands best privately owned car dealership groups, selling in excess of 5,000 vehicles per year, with 7 locations across the Midlands, representing 3 manufacturers, Renault, Dacia and Kia.
Sutton Park Group has always strived to exceed expectations by providing the highest quality and standard of service to all of our customers. The Company's Philosophy is one of continual improvement of service and all of our highly trained staff are encouraged to contribute.Working Hours :Monday - Friday, full-time (40-hrs per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Supporting the management of financial resources, to ensure probity, efficiency, high performance and overall value for money
Understanding customer needs and provide them with a service they value
Supporting delivery of the Financial Strategy and Final Accounts
Supporting the finance function by producing high quality financial information
Assist the Finance team to maintain financial systems and processes ensuring proper reconciliation and control procedures are in place
Assist in the implementation of requested changes including testing new or enhanced functionality
To include processing of journals and accounts payable and account receivable invoices as required
To assist with enquiries for officers, members, partners and members of the public
To support and undertake the accountancy financial control function
The daily processing of bank statements and allocation of income
To assist with procurement, Insurance, VAT and any other accounting duties as requiredWithin assigned service areas/budget specialism, assist the service accountant to provide budget holders with the required information to support the development of financial plans and management of their budgets
Support the financial management of the Capital Programme
Co-ordinate and deliver the timely information to support the Financial Strategy as requested, in accordance with the agreed timetable
Prepare financial and performance data, for inclusion in management reports
To assist in the delivery of information to support the annual accounts closure programme as requested and in accordance with the agreed timetable assigned service areas/budget specialism, assist the service accountant to provide budget holders with the required information to support the development of financial plans and management of their budgets
Ensure the accurate and timely completion of returns and questionnaires as required
Contribute to reviews and assist in the implementation of changes required as a result of new legislation or changes in policy
Training:
This is a full-time position and will also include on the job training with the team.
This apprenticeship will lead to a level 3 Assistant accountant apprenticeship.
You will be based at Wyre Forest District Council in Kidderminster
Training is one day a week
Training Outcome:Finance offers many wide and varied roles, after the completion of the apprenticeship the successful candidate can expect to have numerous opportunities within the sector to continue their career.Employer Description:Wyre Forest DC provides a wide range of services to the residents of Wyre Forest, more details of these services can be found at the Councils website.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Personal Commitment,Self Management,Decision Making....Read more...
The Role
Provide 1st line IT support via phone, email, and ticketing system
Log, manage, and update support tickets accurately
Escalate unresolved issues to senior engineers
Assist with user onboarding, offboarding, and account setups
Support Microsoft 365, Exchange, networking basics, and security issues
Provide support for mobile devices (iOS/Android)
Visit client sites for hardware setup and issue resolution
Assist with hardware inventory and asset management
Participate in project rollouts such as migrations and upgrades
Contribute to the internal knowledge base
Progress to handling more complex (2nd line) issues with guidance and support
What You’ll Learn (On the Job and Through Apprenticeship Training)
Windows 10/11, Active Directory, and Microsoft 365
Networking fundamentals (DNS, DHCP, TCP/IP, Wi-Fi)
Cloud and virtualisation (Azure, M365)
Cybersecurity best practices
Use of tools including NinjaOne, Zendesk, SentinelOne, and TeamViewer
Customer service and professional communication skills
Technical documentation and troubleshooting
Level 3 Information Communications Technician qualification (16 months, delivered remotely with workshop days)
Microsoft 365 and Azure Fundamentals certifications (MS-900, AZ-900)
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:At TASIS England, we nurture and challenge every student by fostering their aspirations and helping them realize their full potential. By developing the intellectual curiosity of each student, the School encourages a life-long love of learning. Beyond the academic pursuit of knowledge, we are dedicated to encouraging each student to take responsibility for their learning through programs that promote strength of character, a commitment to community service, and an appreciation for beauty. Our Upper School International Baccalaureate (IB) Diploma Programme and Advanced Placement (AP) exam results are consistently strong. Our students are well prepared both academically and emotionally to go on to study at some of the best universities in the world. TASIS England is a member of the Independent Schools Association and subject to inspection by the Independent Schools Inspectorate (ISI), the leading UK and overseas independent school inspectorate. The School is also inspected and accredited by the New England Association of Schools & Colleges and the Council of International Schools. Read the most recent inspection and accreditation reports here.Working Hours :Monday - Friday, between 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
We are seeking a dynamic and technically astute Applications Engineer - Lighting/Power to join our fast-paced, customer-focused sales engineering team. This is a key strategic role that bridges the gap between technical product development and commercial sales initiatives.
Key Responsibilities of the Applications Engineer - Lighting/Power based in Normanton:
Lead pre-sales activities across target markets, delivering technical presentations and supporting business development efforts.
Engage with clients to deeply understand their processes, technical needs, and use cases, providing tailored solutions that meet their specific goals.
Manage end-to-end technical demonstrations and Proof of Concept (PoC) processes for prospects and partners.
Collaborate with the marketing team to develop impactful, technically sound sales collateral, proposals, and case studies.
Translate customer feedback into actionable input for product development, helping refine and guide the product roadmap.
Coordinate with internal departments including R&D, Delivery, and Customer Support to ensure project success and customer satisfaction.
Gather and share market intelligence and product performance insights to inform strategic decisions.
Required Skills & Qualifications of the Applications Engineer - Lighting/Power based in Normanton:
Excellent verbal and written communication skills in English (additional languages a plus).
Proven ability to communicate complex technical information clearly and persuasively.
Customer-focused with strong presentation and relationship-building skills.
Highly self-motivated and organised, capable of working independently and managing multiple priorities.
Comfortable operating in a fast-paced, evolving environment.
Willing and able to travel up to 40% of the time to meet with clients and attend industry events.
If this Applications Engineer - Lighting/Power based in Normanton could be of interest, please send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816 / 07471 181784.....Read more...
We are looking for two temporary Customer Service Administrators for an immediate start to join a company in Banbury for a very busy peak period. The roles are temporary for up to four weeks with any hourly rate of £13.00 - £14.00 an hour, 37.5 hours a week, Monday to Friday 8.30 am to 4.30 pm. There is the potential for the roles to go permanent with term time only hours.
Key Responsibilities for the Customer Service Administrator Role:
Taking inbound calls from customers
Offering first class customer service over the phone
Creating quoteson the CRM system
Keeping the database updated
General admin support, data entry
Key Skills Required for the Customer Service Administrator Role:
Excellent telephone manner
High levels of customer service
Excellent administration skills
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills
Able to work on own initiative
What's in it for you?
An hourly rate £13.00 to £14.00 an hour 37.5 hour week
Paid weekly, a week in arrears
Up to four weeks assignment with an immediate start
Potential to go permanent with term time only hours
Working as part of a supportive and collaborative team
8.30 am to 4.30 Mon – Fri with 30 mins for lunch
....Read more...
Production Engineer
Location: Andover
Salary: £36,000 per annum
Hours: MonThurs 08:0016:45, Fri 08:0015:30 (Permanent, Full-Time)
Overview
An established precision engineering manufacturer is seeking a detail-oriented and technically skilled Production Engineer to join their team. This is an excellent opportunity for someone with an engineering background or experience in precision machining to play a key role in supporting and improving production processes.
Key Responsibilities:
- Check and author work instructions against customer requirements, quotes, and technical drawings
- Ensure job paperwork is clear, accurate, and consistent across operations before issuing to the shop floor
- Acknowledge and review customer Purchase Orders, ensuring alignment with quotes and specifications
- Coordinate tooling availability and purchase new tooling as needed to maintain stock levels
- Produce and maintain tracking sheets, drill sheets, FAIR sheets, and electronic job planning tools
- Raise and verify work instructions for subcontract operations, ensuring supplier agreements on pricing and lead times
- Liaise with material suppliers to obtain quotes and verify material certificates for compliance
- Adhere to Quality Management Systems (AS9100 Rev D & ISO 9001:2015) and approve suppliers before processing Purchase Orders
- Communicate professionally and proactively with customers, confirming verbal agreements in writing
- Assist in recording and reporting non-conforming products and support corrective actions
- Provide technical administrative and engineering support to increase production efficiency
Essential Skills & Experience:
- Engineering background or strong knowledge of precision machining
- Logical, systematic approach with high attention to detail
- Strong problem-solving and analytical skills
- Excellent time management; able to work independently and as part of a team
- Effective communication and interpersonal skills
- Competent in Microsoft Office and ERP systems
- Right to work in the UK
How to Apply:
To apply, please send your CV to Max Sinclair max@holtengineering.co.uk or apply directly....Read more...
Product Engineer Electronics Assembly
Location: Fareham
Category: Engineering
Position: Full-time, Non-Managerial
Salary: £45,000 - £55,000
Are you a detail-oriented and proactive Product Engineer with hands-on experience in electronic assembly? Join our dynamic team and help drive manufacturing excellence by bridging customer requirements and production solutions.
What youll do:
- Create, check, and maintain Bills of Materials and detailed manufacturing documents
- Convert customer parts lists and drawings into clear, production-ready formats
- Develop and update Assembly Aids (AAs) and ensure documentation is controlled
- Liaise with Sales, Engineering, Production, Quality, and customers to resolve issues
- Support process improvement, analyse product yields and help find root causes
- Champion configuration control, design changes, and continual improvement
- Provide DFM feedback and assist sales with labour estimates
- Help implement new methods to maximise yield and efficiency
- Support quality activities and participate in audits
- Contribute to a collaborative team and busy manufacturing environment
What were looking for:
- Electronic assembly experience
- Ability to read technical drawings and electronic component specs
- Experience creating documents in Microsoft Word
- Prior experience as Engineer or Technician
- Understanding of MRP software and mechanical assembly
- Knowledge of continuous improvement practices
- Engineering qualification (A-Level, BTEC or higher)
- Trade test may be required to confirm practical skills
Key qualities:
- Excellent communicator with solid interpersonal skills
- Responsive, motivated, and able to work under own initiative
- Calm, collected, and disciplined approach within busy environments
- Strong organisational skills and attention to detail
If you are ready to take a hands-on role supporting electronics manufacturing and drive process improvements, we want to hear from you. Apply now by sending your CV to Max Sinclair max@holtengineering.co.uk and help us meet production and quality objectives!....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Responsibilities include:
Supporting sales and marketing teams with proposals, campaigns and customer communication
Setting up new companies, contacts and projects in our CRM (Insightly) and keeping information accurate
Producing invoices, processing payments and keeping order records
Following up on marketing campaigns to target sectors and helping launch new products
Chasing data and updating project progress to keep customers informed
General administration duties including filing, data entry and handling email/phone enquiries
You will gain hands-on experience in three core areas
Business Administration - keeping systems up to date, organising projects, issuing invoices, and supporting the Sales Coordination Manager
Sales and Sales Support - creating and sending proposals, reacting to inbound leads/ opportunities, chasing supplier data, and liaising with clients during project delivery
Marketing - supporting campaigns, contributing ideas, and helping track results
Training:9am- 5:30pm 4 days a week with 1 day per week release.Training Outcome:
Opportunities for internal promotion as the company grows
Employer Description:GeoSmart delivers environmental data and intelligence services to support property professionals, local authorities, lenders, insurers and asset managers. Our mission is to make the information required for sustainable development affordable, accessible and accurate for our customers and future generations.Working Hours :Working hours.
For example, Monday to Friday 9am to 5pm 9am- 5:30pm 4 days a week with 1 day per week release.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative....Read more...
Main duties and responsibilities
Answering incoming telephone calls as the first point of contact, ensuring all calls are handled professionally and routed promptly to the correct department or individual.
Accurately logging all inbound opportunities and sales leads into the company CRM system in a timely manner, ensuring information is complete and up to date.
Managing the company’s shared email inboxes (Microsoft Outlook), monitoring incoming correspondence, and flagging or forwarding emails to the appropriate department or staff member.
Processing customer orders received via the company website or over the telephone, ensuring details are entered correctly and passed on for fulfilment.
Carrying out general office administration tasks, including creating invoices, filing, scanning, document preparation, and providing support to the sales and operations teams as required.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Potential for full time employment on completion of the apprenticeship.Employer Description:Henry Pumps is a Pump Retail Specialist based in Chesterfield and who supply nationally & also have an in house repair facility.Working Hours :Mon – Thu 8.00am-5.00pm & Fri 8.00am-4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Date entry into the TMS system
Requesting customs entries
Assisting the CS team with administrative duties
Working with external operational departments to confirm shipment details
Liaising with overseas EU partners to confirm delivery dates to update customers
Assist in completing KPIs for key accounts
Training:On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Various progression routes upon completion of the apprenticeship, including Customer Service team, Key Account teams or Commercial team.Employer Description:Rhenus Logistics are one of the largest freight forwarding companies, offering high-quality, cost-effective freight logistics solutions for exporters and importers. With 75 years of proven performance, a commitment to results has established Rhenus Logistics as a major operator for freight transport, direct to overland markets and global destinations.Working Hours :Monday- Friday, 09.30- 17.30.
Inclusive of 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Talking to customers about their energy needs
Speaking to other departments to help resolve customers' queries
Attending 1-2-1s and buzz sessions with your manager
Talking to your colleagues to get support when needed
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via Teams every month, NO classroom OR college!) with your tutor and learn about modules, including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity, if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:Flogas Britain is one of the largest suppliers of Liquified Petroleum Gas. They serve over 300,000 homes and businesses across the UK, including sectors like manufacturing, leisure, agriculture, healthcare, construction, and hospitality. They support, train and develop their staff, offering opportunities for personal and professional growth. Their aim is to have fun, work hard and be part of the Flogas family.Working Hours :Monday to Friday between 8am and 5pm (shifts on rotation) and 1 Saturday in 4 paid at overtime.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include:
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include:
Customer Services / Account Management – A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Office Manager – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Do you have experience in supporting a business with excellent administrative support, or have you recently studied business administration and want to make your mark in a new organisation? This role supports the Operations team, working directly with the operational team, in an ambitious not-for-profit business, focused on public sector procurement.This role will provide you with a fantastic opportunity to demonstrate your organisational and collaborative skills, providing exceptional administration service support to all our key stakeholders, both internal and external. Championing a good working culture in a customer-centric business.We're looking for someone who possesses good communication and organisational skills to:
Support operations with administration - being the first point of contact for all stakeholders.Provide efficient and responsive support to the SEC organisation and to action and resolve all requests.Demonstrate pride in delivering excellent customer service.Be organised and methodical in your approach to all work responsibilities.Support stakeholders with solution focused information and outcomes.Be an ambassador for anyone contacting the organisation.
About us:Based in Sittingbourne, Kent, SEC represents social housing providers across London and the South East. As a not-for-profit, we manage around £300m of public sector tenders and are dedicated to driving improvement in procurement practices within the housing sector.Inclusion & Diversity at SEC:We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience, and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.Job details:
Operations Team AssistantSittingbourne, Kent£28,392 per annumFull Time - 35 hours per weekHybrid working arrangements (3 days a week in the office)Benefits include contributory pension, 27 days holiday plus bank holidays, life assurance, private medical insurance (following probation), birthday leave day, retail discounts, and more!
Next Steps:To speak to us informally about this role please contact Amy Silkstone on 07307 153920.If you wish to apply for this role please provide your CV and a written supporting statement demonstrating how you meet the person specification in the job description by 4pm on 19th September 2025.Interviews will be held in our office in Sittingbourne on 29th and 30th September 2025....Read more...
